80HQTR23HGEWA RFP Sections B-M.pdf

RFP 80HQTR23HGEWA - SECTION B

PART I - THE SCHEDULE

SECTION B - SUPPLIES OR SERVICES AND PRICE/COSTS

B.1 DESCRIPTION OF WORK

The Goddard Space Flight Center (GSFC) Goddard Employees Welfare Association (GEWA) is a non-appropriated fund instrumentality of the Federal Government. In accordance with the National Aeronautics and Space Act, 51 U.S.C. 20113(c)(5), and NASA policy, the GEWA has been chartered to provide, by contract or otherwise, day-to-day cafeteria and vending operations for the GSFC Greenbelt campus.

GSFC is one of nine National Aeronautics and Space Administration (NASA) field installations. It is a federal installation consisting of approximately 1,270 acres, contains 34 major buildings on its main Greenbelt campus. NASA GSFC currently has approximately 8,000 civil servant and contractor employees. The average daily number of employees on campus is 4,000 (counting second and third shifts). The successful Concessionaire in this competition shall furnish Food, Catering and Vending Services at the GSFC Greenbelt campus, only, in accordance with Section C, Statement of Work (SOW).

Exclusive rights to employee coffee messes are not part of this requirement. There are many employee-operated coffee messes throughout the Center in individual and shared office spaces. These are small operations consisting of food and drink items for vicinity office workers.

As a non-appropriated fund instrumentality of the Federal Government, GEWA is not subject to the Federal Acquisition Regulations (FAR) or the NASA FAR Supplement (NFS). However, in accordance with NASA policy, GEWA follows the FAR and NFS to the maximum extent practicable. GEWA operates with funds generated from sales to customers rather than with funds appropriated by Congress. As such, the revenues generated under this Agreement are crucial for supporting the morale and welfare of the GSFC employee population.

Where the term, “Government” or “Federal Government” or “NASA” is used in this document, it can be substituted with “GEWA,” except where the context would indicate otherwise. The term “Contract” and “Agreement” can be used interchangeably. Likewise, the term “Contractor” and “Concessionaire” can be used interchangeably. The term “Contracting Officer’s Representative (COR)” can be substituted with “COR”.

(End of text)

B.2 GSFC 52.211-90 SUPPLIES AND/OR SERVICES TO BE PROVIDED (NOV 2022)

The Concessionaire shall provide all resources (except as may be expressly stated in the agreement as furnished by the Government) necessary to deliver and/or perform the items below in accordance with the Section C, Statement of Work (SOW).

RFP 80HQTR23HGEWA - SECTION B

Cleanout, including identification of the percentage of grease, water, and solids per building services.

month Environmental Management Division, Code 250, Lori Levine at Lori.m.Levine@nasa.gov and copy to Technical Representative

Monthly inspections of used cooking oil drums if storage capacity is equal to or greater than 55 gallons.

In accordance with Attachment E - GSFC’s

INTEGRATED

CONTINGENCY PLAN

Results provided upon request

Goddard Medical & Environmental Management Division, Code 250, Lori Levine at Lori.m.Levine@nasa.gov

Monthly list of new food handlers at Goddard facilities and those that have left Concessionaire employment.

In accordance with C.2.5

No later than 15 calendar days after the end of the previous month

Electronic Format to Goddard Health Center at kathryn.m.paolucci@nas a.gov. Email copy to COR

All Food Handlers make an appointment and report to the Goddard Health Unit for a medical baseline examination.

In accordance with section C.2.13, NPR 1800.1 Appendix C

Within 2 weeks of receiving their badge and every year thereafter.

Goddard Health Unit

Vending Transition Plan

As defined in Section C.5.1 Vending Services

14 Calendar Days Prior to transition

Electronic Format/Contracting Officer with a copy to

COR

Physical Inventory of Capital Personal Property Reporting

Section G

NFS 1852.245-78

Within 10 Calendar Days of Annual Physical Inventory

Property Administrator

Certificate of Insurance

Section I

FAR 52.228-5

NFS 1852.228-75

As Specified by FAR 52.228-5

Electronic Format/CO

IT Security Management Plan

Section I

NFS 1852.204-76

30 Calendar Days after Contract Effective Date & Annual Updates as Required

Electronic Format/CO

19 Equal Opportunity Section I As Specified by FAR Electronic Format/CO &

RFP 80HQTR23HGEWA - SECTION C

SECTION C - DESCRIPTION/SPECIFICATION/WORK STATEMENT

NASA Goddard Space Flight Center

Goddard Employees Welfare Association Statement of Work

TABLE OF CONTENTS

C.1 INTRODUCTION, OBJECTIVES AND SCOPE

C.2 MANAGEMENT RESPONSIBILITY

C.3 CAFETERIA SERVICES

C.4 CATERING SERVICES

C.5 VENDING SERVICES

C.6 COMMISSIONS

C.7 PRICES

C.1 INTRODUCTION, OBJECTIVES AND SCOPE

C.1.1 Introduction

The Goddard Employees Welfare Association (GEWA) is a non-appropriated fund instrumentality (NAFI) of the Federal Government. In accordance with the National Aeronautics and Space Act (51 U.S.C. 20113(c)(5)) and NASA policy, GEWA promotes, manages, and oversees activities which contribute to the morale and welfare of NASA civil servant and Concessionaire employees.

The food service program is crucial to the morale and welfare of the GSFC workforce. GEWA is responsible for providing day-to-day cafeteria, vending, and catering services to GSFC’s main campus in Greenbelt, MD. NASA GSFC currently has approximately 8,000 civil servant and contractor employees. The average daily number of employees on campus is 4,000. Most campus employees are eligible for teleworking and hybrid arrangements.

The food service Concessionaire shall design and maintain a food service program that enhances the quality of life for the GSFC workforce and contributes significantly to NASA GSFC’s mission. This requires experienced, professional management that offers high quality, nutritious foods, which are attractively and courteously served in clean and comfortable surroundings. The Concessionaire shall provide satisfying food portions at a reasonable client cost, all while providing convenient service schedules with positive public relations and economically sound operating practices. As an Earth science research center, the Concessionaire is also expected to utilize environmentally friendly business practices, as well as biodegradable products to the maximum extent practicable.

GEWA requires that the food service Concessionaire take the initiative in instituting changes and identifying trends in corporate dining. GEWA requires the Concessionaire to develop timely, innovative ideas, and conduct routine surveys for the demands and opinions of the workforce population and engages in an active partnership with GEWA to bring about new and creative food programs.

C.1.2 Objectives

GEWA seeks to accomplish the following objectives for its food services program. (This list is not in order of importance.)

• To offer the latest food concepts, in addition to exceptional service which are responsive to the needs of the GSFC workforce.

• To enhance the quality of the food services program and increase sales while maintaining costs at a reasonable level.

• To provide a catering program.

• To implement vibrant across-the-board marketing strategies.

• To employ state-of-the-art technology to support the food service operation, i.e., website, call-in number for daily specials, etc.

• To develop financial controls and reporting systems that meet the needs and expectations of

GEWA.

• To provide a monetary commission to the GEWA from food service (cafeterias, catering, and vending operations); and

• To employ environmentally friendly service and business techniques.

C.1.3 Scope

The Concessionaire shall furnish all necessary management, supervision, professional services, marketing, personnel, labor, material, parts, general and specialized equipment, and facilities (not otherwise furnished by GEWA) to operate: 1) the GSFC buildings 1, 21, 33, and 34 cafeterias; 2) multiple vending machines in GSFC buildings; and 3) nonexclusive catering for a variety of GSFC programs and special events around the GSFC Greenbelt campus (examples of these events include catering holiday parties, Celebrate Goddard Day, Launchfest, Space Flight Awareness, etc.) and to perform in accordance with Section B through Section I and all attachments incorporated by reference in Section J.

C.2 MANAGEMENT RESPONSIBILITY

C.2.1 Organizational Structure

The Concessionaire shall:

• Maintain an organizational structure to support the on-site food service functional requirements. The organization structure shall include on-site staff reporting relationships and key personnel and any teaming relationships.

• Maintain an organizational chart and directory with a listing of services or resources that are available through the district office or corporate headquarters to supplement the on-site program.

C.2.2 Employment Policies and Training

The Concessionaire shall perform as follows:

• In accordance with NASA Procedural Requirements (NPR) 1800.1 Occupational Health Program Procedures and Goddard Procedural Requirements (GPR) 1870.1D Food Service Sanitation, Inspection, And Foodborne Illness Prevention Program require at least 4 hours of food safety training per year for food service employees. Persons-in-charge and their backups are required to have an up-to-date Food Safety Manager certification (ServSafe or equivalent).

• The food service manager’s food safety certification shall be renewed every 3 years or according to state or local regulations, or sooner if so, determined by the food safety inspector.

• Food service employees shall receive food service sanitation training within 30 days of hire covering elements in the FDA Food Code, local and state requirements, and Hazard Analysis

Critical Control Point (HACCP) Plan from the food service manager upon initial employment and periodically thereafter to total at least 4 hours annually.

• Food service employees shall also receive safety and health training from the food service manager to comply with OSHA requirements as specified in 29 CFR Part 1910.

• Maintain sufficient, trained, qualified, and as necessary, licensed personnel to perform the duties required in accordance with requirements, and takes sole responsibility in terms of salary, benefits, and taxes.

• Ensure that all employees will be dressed in clean, neat-appearing uniforms to include proper footwear and identification while working on Government premises.

• Maintain a staffing plan for each functional area that provides for efficient operations and provide to the COR upon request.

• Provide professionally trained and salaried management personnel in each functional area. All key personnel changes shall be made in accordance with the Key Personnel Clause.

• Maintain copies of employee training records to include areas such as customer service, OSHA safety, food safety, employee development and provide upon request to the COR.

C.2.3 Quality Control Program

• Ensure that all food is of high quality and purchased from reputable sources. Records of purveyors and Concessionaires who provide food products shall be maintained and available upon request by the Contracting Officer.

• Operate food service under emergency and/or unpredictable circumstances, e.g., breakdown of equipment, power failures and inclement weather closings.

• Maintain serving lines with menu items and staffed with adequate personnel, including frequent appearance by management, throughout the entire serving period. The Concessionaire shall make every attempt possible to ensure that the last customer served is offered the same range of choices as the first customer served.

• Provide customer feedback methods for all functional categories. The use of electronic methods is preferred.

• Ensure that Concessionaire personnel are courteous, professional, and proficient in the English language when dealing directly with customers.

C.2.4 Equipment And Facilities Maintenance

The Government will provide the Concessionaire with the facilities and equipment specified in Section J, Attachments A, and B of this agreement for its use under the agreement. The Concessionaire shall provide any other equipment required to meet the requirements of this agreement.

Responsibilities of the Concessionaire regarding cleaning and maintenance of the cafeteria facilities are identified below. Specifically, the Concessionaire shall:

• Maintain the premises (including approved outside eating areas), equipment and facilities in a clean and safe condition.

• Clean dining room tables, kitchen, walls, kitchen and serving area floors, preparation tables, serving areas, all food contact surfaces and equipment, walk-in refrigerator units and freezers, dry storage rooms, and any other areas utilized by Concessionaire.

• As required, provide routine cleaning of the grease traps, vent hoods and filters. At a minimum, this should be done monthly.

• Provide for removal and recovery of oils and greases in accordance with GSFC’s Integrated Contingency Plan.

• Use all Government-provided equipment properly and report any deficiencies to the Contracting Officer at once, upon knowledge of such. Any repair of equipment due to misuse or negligence shall be charged to the Concessionaire.

• For all equipment proposed as part of the Concessionaire’s Capital Investment Plan, maintenance will be the responsibility of the Concessionaire through the amortization period of five years.

• Provide routine rodent and pest control for cafeterias, kitchen, serving and seating areas. At a minimum, this should be done monthly.

• Provide Janitorial service for the building 1, 21 33, and 34 cafeteria dining rooms, and walkways including drapery, window, and carpet cleaning.

• Coordinate all cleaning identified above, with GSFC’s Facilities Management Division (FMD) to ensure NASA compliance.

The Government shall provide the following:

• Repair and maintenance of Government provided property/equipment; trash and garbage pickup outside the buildings 1, 21, 33 and 34 facilities as well as recycling containers. The Concessionaire is required to deposit all trash in a dumpster located outside the building.

• At vending areas: Janitorial services for the areas, including emptying and cleaning of the trash containers (inside and outside) and collection of recycling containers; and rodent and pest control.

C.2.5 Food Safety, Sanitation and Environmental Maintenance

• Develop and implement a HACCP Plan with specific policies, procedures or standards aimed at preventing foodborne illness, training requirements, critical control points and limits for types of foods, hygiene standards, sanitary practices, and cleaning methods.

• Adhere to the HACCP Food Safety Principles. The food service Concessionaire shall comply with GPR 1870.1 Food Service, Sanitation, Inspection, and Foodborne Illness Prevention Program and NPR 1800.1 (section on food sanitation).

• Be compliant with GPR 8500.1, Environmental Planning and Impact Assessment; Goddard Policy Directives (GPD) 8500.1, ENVIRONMENTAL POLICY AND PROGRAM MANAGEMENT; GPR 8500.3, WASTE MANAGEMENT; and handle oils and greases in accordance with GSFC’s Integrated Contingency Plan.

• Be compliant with the (most recent), FDA Food Code and the Code of Maryland document

(COMAR 10.15.03).

• Adhere to the highest standards of cleanliness and sanitary practices to ensure continual sanitation in all functions and matters related to the food service operation, including food handlers’ appearance and performance in the preparation, service, transport and storage of food and related items.

• Maintain sanitary working and dining areas and shall comply with all state and federal health and sanitation regulations that apply to food service operations.

• Cooperate with food safety inspectors and be prepared for periodic inspections of all food service establishments and vending which may be conducted at GSFC's sole discretion, without notice.

• Provide corrective action reports to the Food Service Establishment Authority or its designee concerning any identified deficiencies on food service establishment inspection reports within 30 days of receipt of report.

• Be responsible for all laundry service associated with its operations.

• Ensure that no cooking grease, oils, or fats are disposed of or dumped into the sanitary sewer system, refuse disposal or compactor, and comply with the Washington Suburban Sanitary Commission’s Plumbing and Fuel Gas Code.

• Record and maintain temperature logs of potentially hazardous foods upon delivery.

• Record and maintain temperature logs of potentially hazardous foods being served on serving lines.

• Record and maintain temperature logs of cold and hot storage facilities and equipment.

• Maintain a food service employee illness log to ensure that food service employees provide notification if they have symptoms of an illness transmissible though food.

C.2.6 Nutritional Awareness Management

The Concessionaire shall provide customers with relevant and current nutrition information for products and menu offerings by posting information in cafeterias.

C.2.7 Licenses

The Concessionaire shall obtain all required licenses and permits required by law for the operation of the food service agreement. The Concessionaire shall pay all required fees, taxes, and other applicable charges.

C.2.8 Construction And Renovation (Capital Investment)

• Prepare (or cause to be prepared) plans and specifications for areas to be constructed, renovated, or repaired.

• Coordinate work with the Center’s Facilities Management Division.

Costs associated with the agreed upon recommendation and plans will be funded via Concessionaire capital investment.

If any options are exercised, GEWA shall work with the Concessionaire to confirm that a comprehensive construction and renovation program for the food service facilities has been implemented as proposed.

C.2.9 Marketing

The Concessionaire shall maintain a detailed marketing plan to promote its services throughout GSFC for the entire food services program including all functional units. The Concessionaire shall maintain an innovative promotional program to increase usage and revenue, ultimately satisfying the GSFC employee needs. The Concessionaire shall obtain approval from the COR of marketing materials prior to site-wide distribution.

C.2.10 Information Technology (IT)

For each site supported, the Concessionaire shall provide a system for point of sale for each cafeteria operation and other innovative IT tools for the other functional areas. IT solutions shall include credit and debit card capabilities, at a minimum.

C.2.11 Recycling And Waste Reduction

Recycling The Concessionaire shall maintain recycling containers in the cafeterias, which are accessible to patrons and encourage participation in GSFC’s recycling programs.

Waste Reduction The Concessionaire shall be responsible for maintaining proactive energy conservation programs and shall employ reasonable measures to reduce and prevent waste and manage energy consumption.

C.2.12 Financial/Performance Requirements and Audits

The Concessionaire shall submit the financial and performance reports identified in Section B.2 and below. GEWA fiscal reporting period is October 1 through September 30. The Concessionaire’s reports shall correspond with this period and are due 15 calendar days after the end of the period.

a. Monthly Profit and Loss Statements

For deliverable item 3 the Concessionaire shall provide a profit and loss statement for each functional area (i.e., Cafeteria Bldg. 1, Cafeteria Bldg. 21, Café Bldg. 33, Café Bldg. 34, Catering, and Vending) as well as a consolidated report for the total Food Services program. At a minimum the following information shall be included in the consolidated report:

• Cafeteria Sales (by cafeteria location as well as consolidated)

• Number of patrons served in Cafeterias (by cafeteria location as well as consolidated)

• Vending Sales

• Catering Sales

• Total Sales

• Total Food Cost

• Salaries and Wages

• Other Payroll Costs

• Total Labor Costs

• Commissions

• Cafeteria Supplies

• General Insurance

• Vehicle Costs

• Office Supplies

• Uniform and Laundry

• Bank Charges

• Replacement, China, Silverware, Glassware

• Pots/Pans, Kitchenware

• Other Operating Costs

• Administrative Expenses

• Total Direct Expenses

• Total Cost and Expense

• Operating Profit

b. Vending Financial and Performance Reports

For vending and Self-Checkout markets, the Concessionaire shall provide the following report in an excel format, monthly at the time the commission payment is submitted, electronically to the Contracting Officer. The report shall provide vending machine and Self Check out market income, by building, and by floor. Vending machine income, to include self-checkout markets, is defined as follows:

34 CFR 395.1 (z) Vending machine income means receipts (other than those of a blind Concessionaire) from vending machine operations on Federal property, after deducting the cost of goods sold (including reasonable service and maintenance costs in accordance with customary business practices of commercial vending concerns), where the machines are operated, serviced, or maintained by, or with the approval of, a department, agency, or instrumentality of the United States, or commissions paid (other than to a blind Concessionaire) by a commercial vending concern which operates, services, and maintains vending machines on Federal property for, or with the approval of, a department, agency, or instrumentality of the United States.

c. Quarterly Review

1. Meet with the COR quarterly to review the financial and performance data with the following as the guiding principles:

a. Review and discuss issues, such as: operational hours, menu and portion size adjustments, facility and equipment issues, and customer satisfaction data.

b. Safety matters:

i. Health inspections and

ii. Reports of injury and illness.

d. Annual Review

1. Annual Reports:

a. No later than September 1 of each year, GEWA requires the submission of budget recommendations for the upcoming fiscal year (October 1 – September 30).

b. No later than September 1 of each year, GEWA requires the Concessionaire to develop and submit for review a comprehensive annual plan which includes, but is not limited to:

i. Operations organization and systems plan.

ii. Financial targets.

iii. Marketing development plan including satisfaction and communications; and

iv. Overall agreement evaluation and assessment.

C.2.13 Medical Requirements

The Concessionaire shall adhere to all provisions in NASA Procedural Requirement (NPR) 1800.1.

1. The Concessionaire shall ensure food service employees receive annual medical evaluations for food handlers.

2. The Concessionaire shall ensure food service employees receive a baseline examination and annual tuberculosis (TB) screening. A chest x-ray is required annually by purified protein derivative (PPD) skin test. Otherwise, only a chest x-ray and blood test is required if an infectious illness is suspected on evaluation.

3. It is highly recommended that all food service employees receive the Hepatitis A vaccination.

4. Other discretionary test includes a complete blood count (CBC) and chest X-rays when recommended.

C.3 CAFETERIA SERVICES

• Provide the full range of cafeteria services for the cafeteria in building 21, including breakfast and lunch. The minimum hours of operation are 7:00AM – 9:30AM (Cooked Breakfast), 9:30AM – 11:00AM (Continental) and 11:00AM – 2:30PM (Lunch).

• For building 34, provide alternative breakfast and lunch options or a subset of the items offered in building 21. The minimum hours of operation are 7:30 AM – 2:30PM.

• For building 33, provide alternative breakfast and lunch options or a subset of the items offered in building 21. The minimum hours of operation are 7:30 AM – 2:30PM.

• For building 1, the Concessionaire shall provide:

Brand Hours of Operation

To Be Proposed (TBP)** TBP

**Add rows as needed up to 5 total

• Provide variety, competitive menu pricing and appearance of food consistent with approved food service industry standards for comparable local food facilities. The Concessionaire shall ensure that nutritious food alternatives are provided. Pricing for all items is to be prominently displayed.

• Demonstrate innovative methods in keeping with the best industry standards.

• Maintain detailed menus and portion size details to address better value and flexibility in food offerings. This plan shall include a cutting-edge menu format with a balanced approach of food offerings.

• Provide creative approaches to all prepared foods that are fresh, well prepared, and appealing.

• Provide both vegan and vegetarian options for employees.

• Submit proposed pricing increases for products and obtain approval from the Contracting Officer before changing the price on any products in accordance with C.7 of this Statement of Work.

• Provide “grab-n-go” and convenience options for employees.

• Provide sufficient staffing to ensure efficient and timely service to avoid long lines at all food service and point of sale locations.

• Maintain the practice of self-bussing of dishes and trays for the cafeteria operation.

Notwithstanding, the Concessionaire shall be responsible for the timely removal of any dishes or trays left on the tables.

C.4 NONEXCLUSIVE CATERING SERVICE

The catering program at GSFC is another piece of the overall food service program. In addition to the GSFC employee population, GSFC has several visitors and guests each year from high-ranking political leaders to high-school students that may require this service.

C.4.1 Catering And Scheduling

The Concessionaire shall provide the full range of nonexclusive catering service for special events including, but not limited to professional luncheons, holiday celebrations, on-site meetings, and retirement parties for the NASA GSFC workforce (both civil servant and Contractor).

The Concessionaire may market its catering service on a nonexclusive basis to any individuals having authority to conduct an event or activity at Goddard. Such arrangements shall be between the Concessionaire and such individuals; GEWA shall have no liability therefore under this agreement.

However, in consideration for being able to market such service at GSFC, receipts therefore shall be accounted for as receipts under this agreement, except those net losses for any catering service may not be considered as a factor in determining the need for price changes for any non-catering service, and further may not cause the reduction of any commission payable to GEWA under this agreement.

For purposes of computing commission payable, refer to Section B.3.

C.5 VENDING SERVICES

The Concessionaire shall provide vending services for GSFC at the buildings specified in Attachment C and additional machines as may be directed by the COR. The Concessionaire shall make recommendations to the COR regarding the addition and deletion of vending machines at any location, based upon usage. The Concessionaire will not be required to provide vending services in Buildings 31, 33, 34 and Greentec/JPSS as vending in these buildings is provided by the State Department of Education in accordance with the Randolph Sheppard Act.

C.5.1 Vending Machines

• Furnish, install, operate, maintain, and relocate, as necessary, all vending machines, money changers, tools, machinery, and equipment, including necessary supplies and materials, as required to provide hot and cold foods and beverages, candy, pastries, ice cream, milk, sundry items, and other vending products.

• Submit proposed price increases for products and obtain approval from the Contracting Officer before changing the price on any products in accordance with C.7 of this Statement of Work.

• Provide quality and state-of-the-art vending equipment that is aesthetically pleasing and consistent in appearance at each location.

• Move toward providing more eco-friendly, energy conserving vending equipment.

• Provide all vending machines that are of modern production models at the initial installation.

All machines shall be equipped with a recording counter or meter to provide a record and check of individual sale against cash received. The initial meter or counter reader must be verified by the COR. Other readings verified by the COR will be on a random basis at a minimum of the end of each GEWA Fiscal Year.

• The Concessionaire shall discuss with the COR the replacement of machines after they reach the age of two (2) years. The Concessionaire and the COR shall jointly decide if any machine beyond two (2) years of age should be replaced or continue in operation.

• Ensure that all vending machines are in proper working order with minimal downtime as specified in the Concessionaire’s Vending Management Plan, Section J. Any machines that repeatedly malfunction during the contract period shall be promptly removed and replaced with new equipment at the Concessionaire’s expense.

• Provide quality product and merchandising with creativity and innovation in vended products.

• Furnish, at its expense, necessary equipment and condiments associated with products vended.

This shall include, but not be limited to, microwave equipment, sugar, stir sticks, spoons, napkins, and related products.

• Furnish vending machines equipped to provide overload protection. In addition, all machines shall be equipped with all necessary safety devices which shall be always maintained in operating condition. All machines shall meet the Underwriters Laboratories (UL) approval, industry approvals, and GSFC Safety Standards.

• Supply, install, and maintain utility cords, tubing, etc. to comply with the requirements of all applicable health, safety and building codes.

• At all times, at its expense, maintain the vending machines, including any meters and special attachments, in proper working order and make all necessary repairs and replacement of parts.

• Dispose of, and remove, its own refuse resulting from stocking machines without deposit in any trash facility on the premises.

• Maintain the vending machines, material handling equipment, and service vehicles in a clean, attractive, and sanitary condition.

• Provide promotional opportunities for the workforce – give away programs, special event discounts, special program sponsorship.

• Maintain a sticker on each machine informing the customer whom to call if they have problems with lost coin, damaged product, or other vending problems.

• Furnish the COR a consolidated list of additions, deletions, and relocations of vending machines by type and location within 10 days after the close of each calendar quarter. All equipment proposed to be utilized, both initial and replacement, must be approved and accepted by the COR prior to installation and use. Within 5 workdays of removing a machine and replacing it with a new one, the Concessionaire shall provide a final reconciliation of all sales for the replaced machine.

• In the case of replacing a vending company, a Vending Transition Plan is due 14 days prior to any addition, reduction or change of any machines, products or likewise, to the Contracting food, labor, delivery, or other direct cost, as noted above. Approval for price increases will be at the sole discretion of GEWA and shall not be unreasonably withheld. For at least one year, the Concessionaire shall not increase vending prices from those that were in place immediately prior to the start of this agreement.

For at least one year, the Concessionaire shall not increase cafeteria prices from those established at the commencement of this agreement. Thereafter, price increases may be imposed only once annually for each area of service e.g., cafeteria, and vending, and shall not be further increased for at least one year from the effective date of the price increases; this shall apply even for those specific items whose prices were not increased. Temporary price increases may be considered as an exception to this limitation, when a cost or costs have significantly changed due to unusual market influences, such as, but not limited to, interruption of gas supplies affecting delivery costs, or weather-related food shortages.

(End of Statement of Work)

[END OF SECTION]

RFP 80HQTR23HGEWA - SECTION D

SECTION D - PACKAGING AND MARKING

There are no clauses in this section.

RFP 80HQTR23HGEWA - SECTION E

SECTION E - INSPECTION AND ACCEPTANCE

There are no clauses in this section.

RFP 80HQTR23HGEWA - SECTION F

SECTION F - DELIVERIES OR PERFORMANCE

F.1 GSFC 52.217-92 PERIOD OF PERFORMANCE (JAN 2014)

The period of performance of this agreement shall be for a period of 3 years from the contract effective date of 12/31/2023.

(End of clause)

RFP 80HQTR23HGEWA - SECTION G

SECTION G – CONTRACT ADMINISTRATION DATA

G.1 NFS 1852.245-71 INSTALLATION-ACCOUNTABLE GOVERNMENT PROPERTY (JUN 2018)

(a) The Government property described in paragraph (c) of this clause may be made available to the Contractor on a no-charge basis for use in performance of this contract. This property shall be utilized only within the physical confines of the NASA installation that provided the property unless authorized by the Contracting Officer under (b)(1)(iv). Under this clause, the Government retains accountability for, and title to, the property, and the Contractor shall comply with the following:

NASA Procedural Requirements (NPR) 4100.1, NASA Materials Inventory Management Manual;

NASA Procedural Requirements (NPR) 4200.1, NASA Equipment Management Procedural Requirements;

NASA Procedural Requirement (NPR) 4300.1, NASA Personal Property Disposal Procedural

Requirements;

Property not recorded in NASA property systems must be managed in accordance with the requirements of the clause at FAR 52.245-1, as incorporated in this contract.

The Contractor shall establish and adhere to a system of written procedures to assure continued, effective management control and compliance with these user responsibilities. In accordance with FAR 52.245-1(h)(1) the contractor shall be liable for property lost, damaged, destroyed or stolen by the contractor or their employees when determined responsible by a NASA Property Survey Board, in accordance with the NASA guidance in this clause.

(b)

(1) The official accountable recordkeeping, financial control, and reporting of the property subject to this clause shall be retained by the Government and accomplished within NASA management information systems prescribed by the installation Supply and Equipment Management Officer (SEMO) and Financial Management Officer. If this contract provides for the Contractor to acquire property, title to which will vest in the Government, the following additional procedures apply:

(i) The Contractor's purchase order shall require the vendor to deliver the property to the installation central receiving area.

(ii) The Contractor shall furnish a copy of each purchase order, prior to delivery by the vendor, to the installation central receiving area.

(iii) The Contractor shall establish a record for Government titled property as required by FAR 52.245-1, as incorporated in this contract, and shall maintain that record until accountability is accepted by the Government.

(iv) Contractor use of Government property at an off-site location and off-site subcontractor use requires advance approval of the Contracting Officer and notification of the Industrial Property Officer.

The property shall be considered Government furnished and the Contractor shall assume accountability and financial reporting responsibility. The Contractor shall establish records and property control procedures and maintain the property in accordance with the requirements of FAR 52.245-1, Government Property (as incorporated in this contract), until its return to the installation. NASA Procedural Requirements related to property loans shall not apply to offsite use of property by contractors.

(2) After transfer of accountability to the Government, the Contractor shall continue to maintain such internal records as are necessary to execute the user responsibilities identified in paragraph (a) of this clause and document the acquisition, billing, and disposition of the property. These records and supporting documentation shall be made available, upon request, to the SEMO and any other authorized representatives of the Contracting Officer.

(c) The following property and services are provided if checked:

X (1) Office space, work area space, and utilities. Government telephones are available for official purposes only.

X (2) Office furniture.

X (3) Property listed in Attachment A.

(i) If the Contractor acquires property, title to which vests in the Government pursuant to other provisions of this contract, this property also shall become accountable to the Government upon its entry into Government records.

(ii) The Contractor shall not bring to the installation for use under this contract any property owned or leased by the Contractor, or other property that the Contractor is accountable for under any other Government contract, without the Contracting Officer's prior written approval.

__ (4) Supplies from stores stock.

__ (5) Publications and blank forms stocked by the installation.

X (6) Safety and fire protection for Contractor personnel and facilities.

__ (7) Installation service facilities: “none”.

X (8) Medical treatment of a first-aid nature for Contractor personnel injuries or illnesses sustained during on-site duty.

_X_ (9) Cafeteria privileges for Contractor employees during normal operating hours.

X (10) Building maintenance for facilities occupied by Contractor personnel.

__ (11) Moving and hauling for office moves, movement of large equipment, and delivery of supplies. Moving services may be provided on-site, as approved by the Contracting Officer.

G.2 NFS 1852.245-74 IDENTIFICATION AND MARKING OF GOVERNMENT EQUIPMENT (JAN 2011)

(a) The Contractor shall identify all equipment to be delivered to the Government using NASA Technical Handbook (NASA-HDBK) 6003, Application of Data Matrix Identification Symbols to Aerospace Parts Using Direct Part Marking Methods/Techniques, and NASA Standard (NASA-STD) 6002, Applying Data Matrix Identification Symbols on Aerospace Parts or through the use of commercial marking techniques that:

(1) are sufficiently durable to remain intact through the typical lifespan of the property: and, (2) contain the data and data format required by the standards. This requirement includes deliverable equipment listed in the schedule and other equipment when no longer required for contract performance and NASA directs physical transfer to NASA or a third party. The Contractor shall identify property in both machine and human readable form unless the use of a machine readable-only format is approved by the NASA Industrial Property Officer.

(b) Equipment shall be marked in a location that will be human readable, without disassembly or movement of the equipment, when the items are placed in service unless such placement would have a deleterious effect on safety or on the item's operation.

(c) Concurrent with equipment delivery or transfer, the Contractor shall provide the following data in an electronic spreadsheet format:

(1) Item Description.

(2) Unique Identification Number (License Tag).

(3) Unit Price.

(4) An explanation of the data used to make the unique identification number.

(d) For equipment no longer needed for contract performance and physically transferred under paragraph (a) of this clause, the following additional data is required:

(1) Date originally placed in service.

(2) Item condition.

(e) The data required in paragraphs (c) and (d) of this clause shall be delivered to the NASA center receiving activity listed below:

Goddard Space Flight Center Building 35, Code 279 Greenbelt, MD 20771

(f) The contractor shall include the substance of this clause, including this paragraph (f), in all subcontracts that require delivery of equipment.

G.3 NFS 1852.245-75 PROPERTY MANAGEMENT CHANGES (JAN 2011)

(a) The Contractor shall submit any changes to standards and practices used for management and control of Government property under this contract to the assigned property administrator prior to making the change whenever the change -

(1) Employs a standard that allows increase in thresholds or changes the timing for reporting loss, damage, or destruction of property;

(2) Alters physical inventory timing or procedures;

(3) Alters recordkeeping practices;

(4) Alters practices for recording the transport or delivery of Government property; or

(5) Alters practices for disposition of Government property.

G.4 NFS 1852.245-78 PHYSICAL INVENTORY OF CAPITAL PERSONAL PROPERTY (AUG 2015)

(a) In addition to physical inventory requirements under the clause at FAR 52.245-1, Government

Property, as incorporated in this contract, the Contractor shall conduct annual physical inventories for individual property items with an acquisition cost exceeding $500,000.

(1) The Contractor shall inventory -

(i) Items of property furnished by the Government;

(ii) Items acquired by the Contractor and titled to the Government under the clause at FAR

52.245-1;

(iii) Items constructed by the Contractor and not included in the deliverable, but titled to the

Government under the clause at FAR 52.245-1; and

(iv) Complete but undelivered deliverables.

(2) The Contractor shall use the physical inventory results to validate the property record data, specifically location and use status, and to prepare summary reports of inventory as described in paragraph (c) of this clause.

(b) Unless specifically authorized in writing by the Property Administrator, the inventory shall be performed and posted by individuals other than those assigned custody of the items, responsibility for maintenance, or responsibility for posting to the property record. The Contractor may request a waiver from this separation of duties requirement from the Property Administrator, when all of the conditions in either

(1) or (2) of this paragraph are met.

(1) The Contractor utilizes an electronic system for property identification, such as a laser bar-code reader or radio frequency identification reader, and

(i) The programs or software preclude manual data entry of inventory identification data by the individual performing the inventory; and

(ii) The inventory and property management systems contain sufficient management controls to prevent tampering and assure proper posting of collected inventory data.

(2) The Contractor has limited quantities of property, limited personnel, or limited property systems; and the Contractor provides written confirmation that the Government property exists in the recorded condition and location;

(3) The Contractor shall submit the request to the cognizant property administrator and obtain approval from the property administrator prior to implementation of the practice.

(c) The Contractor shall report the results of the physical inventory to the property administrator within 10 calendar days of completion of the physical inventory. The report shall -

(1) Provide a summary showing number and value of items inventoried; and

(2) Include additional supporting reports of -

(i) Loss in accordance with the clause at 52.245-1, Government Property;

(ii) Idle property available for reuse or disposition; and

(iii) A summary of adjustments made to location, condition, status, or user as a result of the physical inventory reconciliation.

(d) The Contractor shall retain auditable physical inventory records, including records supporting transactions associated with inventory reconciliation. All records shall be subject to Government review and/or audit.

G.5 NFS 1852.245-82 OCCUPANCY MANAGEMENT REQUIREMENTS (SEP 2017)

(a) In addition to the requirements of the clause at FAR 52.245-1, Government Property, as included in this contract, the Contractor shall comply with the following in performance of work in and around Government real property:

(1) NPD 8800.14, Policy for Real Estate Management.

(2) NPD 8831.2, Facilities Maintenance and Operations Management.

(b) The Contractor shall obtain the written approval of the Contracting Officer before installing or removing Contractor-owned property onto or into any Government real property or when movement of Contractor-owned property may damage or destroy Government-owned property. The Contractor shall restore damaged property to its original condition at the Contractor's expense.

(c) The Contractor shall not acquire, construct or install any fixed improvement or structural alterations in Government buildings or other real property without the advance, written approval of the Contracting Officer. Fixed improvement or structural alterations, as used herein, means any alteration or improvement in the nature of the building or other real property that, after completion, cannot be removed without substantial loss of value or damage to the premises. Title to such property shall vest in the Government.

(d) The Contractor shall report any real property or any portion thereof when it is no longer required for performance under the contract, as directed by the Contracting Officer.

G.6 POINTS OF CONTACT

The following individual has full authority for the day-to-day concessions management operations at GSFC Greenbelt. This point of contact shall receive all written reports, all checks and be responsible for all technical aspects of the concessions at NASA Goddard as well as providing monthly vending and concession sales reports to the GEWA board:

Contracting Officer’s Representative Robin Mahoney

The following individual has full authority for the day-to-day vending management operations at GSFC Greenbelt. This point of contact shall serve as the vending liaison between GEWA and TBD.

Vending Manager

TBD

The following individual is the procurement point of contact for this agreement.

Contracting Officer Keisha Willingham

(End of Text)

RFP 80HQTR23HGEWA - SECTION H

SECTION H – SPECIAL CONTRACT REQUIREMENTS

H.1 NFS 1852.223-70 SAFETY AND HEALTH MEASURES AND MISHAP REPORTING (DEC 2015)

(a) Safety is the freedom from those conditions that can cause death, injury, occupational illness, damage to or loss of equipment or property, or damage to the environment. NASA's safety priority is to protect:

(1) The public, (2) astronauts and pilots, (3) the NASA workforce (including contractor employees working on NASA contracts), and (4) high-value equipment and property.

(b) The Contractor shall take all reasonable safety and occupational health measures in performing this contract. The Contractor shall maintain an effective worksite safety and health program with organized and systematic methods to -

(1) Comply with Federal, State, and local safety and occupational health laws and with the safety and occupational health requirements of this contract;

(2) Describe and assign the responsibilities of managers, supervisors, and employees;

(3) Inspect regularly for and identify, evaluate, prevent, and control hazards;

(4) Orient and train employees to eliminate or avoid hazards; and

(5) Periodically review the program's effectiveness. Authorized Government representatives shall have access to and the right to examine the work site and related records under this Contract in order to determine the adequacy of the Contractor's safety and occupational health measures.

(c) The Contractor shall take, or cause to be taken, any other safety, and occupational health-measures the Contracting Officer may reasonably direct. To the extent that the Contractor may be entitled to an equitable adjustment for those measures under the terms and conditions of this contract, the equitable adjustment shall be determined pursuant to the procedures of the changes clause of this contract;

provided, that no adjustment shall be made under this Safety and Health clause for any change for which an equitable adjustment is expressly provided under any other clause of the contract.

(d) The Contractor shall immediately notify the Contracting Officer or a designee any Type A, B, C, or D Mishap, or close calls as defined in NASA Procedural Requirement (NPR) 8621.1, Mishap and Close Call Reporting, Investigating, and Recordkeeping. In addition, service contractors (excluding construction contracts) shall provide quarterly reports specifying lost-time frequency rate, number of lost-time injuries, exposure, and accident/incident dollar losses as specified in the contract Schedule.

(e) The Contractor shall cooperate with any Government-authorized investigation of Type A, B, C, or D Mishaps, or Close Calls reported pursuant to paragraph (d) of this clause by providing access to employees;

and relevant information in the possession of the Contractor regarding the mishap or close call.

(f)

(1) The Contracting Officer may notify the Contractor of any noncompliance with this clause and specify corrective actions to be taken. When the Contracting Officer becomes aware of noncompliance that may pose a serious or imminent danger to safety and health of the public, astronauts and pilots, the NASA workforce (including contractor employees working on NASA contracts), or high value mission critical equipment or property, the Contracting Officer will notify the Contractor orally, with written confirmation. The Contractor shall promptly take corrective action.

(2) If the Contractor fails or refuses to institute prompt corrective action in accordance with subparagraph (f)(1) of this clause, the Contracting Officer may -

(i) Invoke the stop-work order clause in this contract;

(ii) Require the Contractor to remove and replace Contractor or subcontractor personnel who fail to comply with or violate applicable requirements of this clause;

(iii) Record the Contractor's failure to comply in the appropriate databases of past performance; and

(iv) Consider the Contractor's failure to comply in any responsibility determination or evaluation of past performance.

(g) The Contractor shall insert the substance of this clause, including this paragraph (g) in all subcontracts above the simplified acquisition threshold when the work will be conducted completely or partly on federally-controlled facilities.

(End of clause)

H.2 GSFC 52.211-95…