RFP 80GSFC24R0001 - Attachment A - Statement of Work.pdf

RFP-80GSFC24R0001

Contract Number TBD

Attachment A

ATTACHMENT A

STATEMENT OF WORK (SOW)

SAFETY AND MISSION ASSURANCE SERVICES

(SMAS) III

Attachment A

STATEMENT OF WORK

Introduction

The Goddard Space Flight Center (GSFC), which includes Wallops Flight Facility (WFF), is a recognized leader in Safety and Mission Assurance, with a history of implementing effective, innovative, and cost-effective approaches to reduce risk and enable mission success. Safety and Mission Assurance (SMA) personnel and processes are integrated throughout Goddard, assuring safety and mission success for the full spectrum of GSFC flight and ground-based programs and projects. See the GSFC SMA website for complete organization details, at http://sma.gsfc.nasa.gov.

The SMA Directorate provides support to GSFC projects in the development of safety and mission assurance requirements, and the independent surveillance, audit, review and assessment of design, development, test, and Mission Operations activities on-site and at supplier facilities. This includes management of institutional risk related to project operations. The SMA Directorate also manages the GSFC Quality Managements Systems, and the implementation of institutional safety for center operations.

Note: The use of Contractor throughout this SOW refers to Contractor and Subcontractors.

Scope of Work

This contract is intended to provide NASA SMA departments with support to effectively perform risk-based mission assurance. In addition, it reflects the desired excellence in safety, risk management, reliability engineering, quality engineering and mission assurance at the centers.

In supporting NASA SMA departments, the Contractor shall provide the resources to execute a risk based approach as defined in NPR/GPR8705.4, to the flow-down, tailoring, and implementation of the following mission assurance services:

o Flight, Operations, and Ground Systems Assurance o System Safety Engineering o Range Safety Engineering o Reliability Engineering (Reliability, Maintainability, and Availability) o Mission Software Assurance Engineering o Quality Engineering o Workmanship Services o Metrology and Calibration/Repair Service of Measurement and Test Equipment o Lifting Devices & Equipment Certifications o Pressure Vessel Systems Certifications o Electrostatic Discharge (ESD) Control o Training o Systems and Heritage Reviews o Quality Management Systems o Range Operations o Explosives Safety program management o Range Flight Safety Analysis http://sma.gsfc.nasa.gov/

Attachment A o Flight Termination System Analysis o Range Safety Software Safety Analysis

Additionally, the Contractor shall be required to provide Program Development support to NASA/GSFC SMA Directorate operations and development initiatives, aimed at improving the quality-of-service delivery, and expanding the range of services provided, and fostering stronger relationships with internal and external customers and partners.

Attachment A

1 GENERAL REQUIREMENTS

The following requirements have general applicability for the contract and shall be adhered to in the performance of all services within this Statement of Work.

1.1 Personnel

NASA/GSFC flight projects require unique SMA skills generally found only within the aerospace community. Personnel supporting this contract shall possess appropriate (depending on the task) expertise/skills in one or more of the following SMA areas to meet the requirements identified in this Statement of Work:

• Occupational Safety and Health Administration (OSHA),

• ANSI, ASME, and Crane Manufacturers Association of America (CMAA),

• Mechanical and Materials Engineering,

• Hazard Analysis and System Safety Engineering,

• Reliability Engineering (including Reliability, Maintainability, and Availability),

• Quality Engineering and Inspection,

• ASTM Testing and Materials Engineering,

• Mission Operations Assurance,

• Metrology/Calibration Certification and Assurance,

• NBIC Inspections,

• Lifting Devices and Equipment (LDE) Program Support

• Pressure Vessel and System (PVS) Program Support

• Pressure systems, cryogenic fluid systems and hypergolic fuel system assurance

• Nondestructive examination/inspection

• ASME B&PV Section VIII, Div. 1 and Div. 2, requirements and analyses

• ASME B31.3, “Process Piping,” requirements and analyses

• API 579-1/ASME FFS-1, “Fitness-For-Service,” requirements and analyses

• API 520 Part I and Part II, “Sizing, Selection, and Installation of Pressure-Relieving

Devices in Refineries,” requirements and analyses

• National Board Inspection Code NB-23, Part 1, 2, and 3, requirements and applicable analyses

• Hypergolic fuel/oxidizer compatibility assessment

• Oxygen compatibility assessment

• Application of nondestructive examination (NDE) methodologies for pressure vessels/systems based on their codes and standards of construction

• System and component field inspection/verification and walk-down against system

P&ID.

• CGA E-4, “Standard for Gas Pressure Regulators,” requirements and analyses

• NASA-STD-8719.17, “NASA Requirements for Ground-Based Pressure Vessels and

Pressurized Systems,” requirements

• Safe operation of high-pressure systems

• Fire Protection,

• API Environmental Protection, Attachment A

• Nondestructive Testing,

• Requirement Analysis/Interpretation and Verification,

• AS9100/ISO9001 certified auditors or trained leads/personnel

• and other SMA and trade related areas as specified in specific tasks.

In addition, the Contractor shall provide personnel that are knowledgeable (or trained in) of NASA/GSFC tools (e.g., NMIS, META, TDMS, SATERN, LQMS), codes, policy, and standards related to Program and Project Management, and SMA Engineering.

Contractors supporting Ground Systems and Mission Operations may need to acquire/maintain security clearances up to the Secret level.

Those personnel working in trades, whose performance requires license or certification or both, shall be so licensed/certified, and said documentation shall be made available and auditable annually and/or upon request.

The Contractor shall ensure and verify that all necessary licensing, certification, qualification, and training requirements (e.g., annual re-certifications, currency within 90-days) for performing work under this contract remain current and are in accordance with discipline standards including those developed and/or approved by GSFC SMA.

1.2 Deliverable Submission, Reporting and Communication

All contractor document/analysis deliverables shall be reviewed for quality, accuracy, and sufficiency internally prior to submission to the government, with final deliveries provided in task-specified formats.

The Contractor shall prepare written weekly and monthly reports to address the status of activities performed under tasks written against this Statement of Work.

The Contractor shall provide technical and management support (in-person as needed) to weekly and monthly status meetings with the SMA Directorate, Division, and Branch Management.

The Contractor shall provide all electronic correspondence through their NASA-provided email account.

The Contractor shall utilize and support upgrades to government data repositories and configuration management systems as specified in tasks and this SOW. GSFC reserves the right to upgrade or change the current repositories and CM system(s) at any point in time during the life of this contract. If Contractor is performing offsite, in which case they generate their own records or use their own databases then records shall be shared with the government while retention periods and final disposition requirements will be defined per task (ref. AS9100, 8.4.3k).

1.3 Property and Information Management

Any equipment, or property provided to the Contractor to facilitate the accomplishment of work required by this contract shall be maintained in working order and adequately secured to prevent loss or theft.

Attachment A

In addition to data management policy and protocol specific to the service being provided, the Contractor shall appropriately control and handle restricted, proprietary, and other sensitive information, such as that controlled by Export Control Regulations, ITAR (International Traffic in Arms Regulations), and EAR (Export Administration Regulations).

1.4 Discipline Leadership and Activity Management

The Contractor shall provide task workload and personnel management/leadership commensurate with skill and experience level of employees assigned to any task. This includes tasking personnel to support from any contractor location, managing daily work assignments, and modifying personnel (e.g., engineers/technicians) work schedules/ assignments for support (including ad hoc, off-duty hour, and critical needs) including but not limited to inspections, analysis/product generation, and peer reviews; and continually ensuring proper coverage is always maintained even with employee absences. Note: Coverage of work/lifts/inspections will not be administered by the government, except on an exception basis.

The Contractor shall provide subcontractor task and assignment management to provide unified support and /or reporting to the government. Note: Task employee leadership and subcontractor management/collaboration are not the government’s responsibility.

The Contractor shall implement a regular (and as needed) performance assessments to ensure personnel are ready to support a task and corrective action process that can resolve, technical, personnel, or other issues.

1.5 Mishap, Anomaly, and Lessons Learned Reporting

The Contractor shall report any mishaps and close calls in NASA Mishap Information System (NMIS) within 24 hours. The Contractor shall provide support as needed on any mishap or close call investigations as directed by the Safety Division.

Applicable standards for mishap reporting include the following:

• NPR8621.1, “NASA Procedural Requirements for Mishap and Close Call Reporting, Investigating, and Recordkeeping”

• GPR 8621.4, “GSFC Mishap Preparedness and Contingency Plan”

The Contractor shall report any anomalies in the GSFC PR/PFR or SOARS systems or as specified in a task. The Contractor shall provide support as needed on any problems or anomaly investigations as directed.

The Contractor shall report any Lessons Learned in the NASA Lessons Learned system(s) or as specified in a task. The Contractor shall provide support as needed on any lesson-learned formulation as directed.

1.6 Program Development and Support

The Contractor shall participate in the evaluation and implementation of changes to federal regulations, and NASA or GSFC policy and directives that impact GSFC SMA strategy, standards, methodology, Attachment A and all other elements of GSFC SMA operations.

The Contractor shall contribute to the advancement of GSFC SMA and Engineering practices by documenting new "Best Practices" and contributing to "Lessons Learned" repositories and information sessions.

The Contractor shall support conferences, working groups, center committees and other forums for technical interchange, that foster advancements in Agency and Center-level SMA practices and those specific to our supply chain.

The Contractor shall support the preparation of responses to Center and Agency-level data calls related to the status of GSFC SMA Operations.

1.6.1 NASA Electronic Parts Program (NEPP)

The Contractor shall support the NASA Electronic Parts Program (NEPP) manager in the technical administration of the NEPP Program and in developing engineering deliverables and content produced by the Program (see https://nepp.nasa.gov for more information).

1.6.2 Government Industry Data Exchange Program (GIDEP)

The Contractor shall provide support and participate in the preparation and distribution of GIDEP Alerts, GIDEP Safe-Alerts, GIDEP Problem Advisories, and GIDEP Agency Action Notices. In addition, the Contractor shall participate in the preparation and distribution of NASA Advisories.

Applicable standards for support of the GIDEP program include the following:

• S0300-BT-PRO-010, "Government - Industry Data Exchange Program (GIDEP) Operations Manual”

• NPR 8735.1, “Exchange of Problem Data Using NASA Advisories and the Government- Industry Data Exchange Program (GIDEP)”

• GPR-5340.3, “Preparation and Handling of GIDEP Alerts, GIDEP Safe-Alerts, GIDEP Problem Advisories, GIDEP Agency Action Notices, and NASA Advisories”

1.6.3 GSFC Electrostatic Discharge (ESD) Control Program

The Contractor shall provide engineering expertise and analyses for establishing ESD control requirements for NASA and GSFC Projects, GSFC labs, and standardized procedures and other aspects of implementation, when ESD sensitive (ESDS) items are processed or otherwise handled in-house.

The Contractor shall be a contributor to the GSFC Lab Safety and Quality Improvement team for continuous improvement of compliance and processes in GSFC labs for ESD control.

The Contractor shall use and develop data and information management systems for maintaining ESD control compliance. The Contractor shall manage and perform all of the duties of an ESD https://nepp.nasa.gov/

Attachment A

Protected Area (EPA) Certifier for ESD controlled area certifications. Equipment needed to replace non-functional equipment or to introduce new equipment to the assessment kit shall be identified by the Contractor.

The Contractor shall be capable of applying risk-based decision-making, when evaluating the impact of non-conformance related to the ESD control requirements.

Applicable standards for ESD analysis and control include the following:

• GPR 8730.6, “Electrostatic Discharge (ESD) Control”

• 300-PG-8730.6.1, “GSFC Electrostatic Discharge (ESD) Control Plan”

Attachment A

2. SAFETY SERVICES

2.1 System Safety Engineering Services

System Safety engineering provides support throughout the program life cycle for NASA/GSFC-managed air and space flight missions as well as ground-based projects. This support includes defining and interpreting requirements, analyzing mission systems for safety hazards, supporting hazardous operations, and in developing/applying a risk-based solution to system safety issues in order to protect personnel and prevent mishaps and close calls during NASA activities.

2.1.1 System Safety Planning

The Contractor shall prepare and deliver a reviewed, per section 1.2, a System Safety Plan for each GSFC managed space flight mission, balloon, sounding rocket, or ground-based project, detailing how the system safety program will meet NASA Safety requirements. The Contractor shall also review externally developed System Safety Plans and submit written findings and recommendations to the Safety Division.

Applicable standards for system safety planning include the following:

• NPR 8715.3, “NASA General Safety Program Requirements”

• NPR 8715.7, “Payload Safety Program”

• 360-PG-7120.2.1, " Overview of System Safety Engineering Support to GSFC Greenbelt

Projects"

• NASA-STD-8719.24, “NASA Payload Safety Requirements”

• GPR 7150.4, “Software Assurance, Safety, and Reliability Procedural Requirements for

Safety Critical and Mission Critical Software”

• GSFC-STD-8009, “Goddard Space Flight Center” (Wallops Flight Facility Range Safety

Manual)

• 392-WI-8705.0.1, “Flight Safety Risk Analysis for Un-Guided Vehicles

2.1.2 Hazard Analysis

The Contractor shall perform hazard analyses on GSFC-managed space flight missions, balloon, sounding rockets, Expendable Launch Vehicles (ELV’s), National Security critical test missions, and ground-based projects (hardware and software). The Contractor shall also provide technical review and comment on externally developed hazard analyses and associated analyses and reports and submit written findings and recommendations to the Project Safety Manager.

The Contractor shall document the results of hazard analyses in Safety Data Packages that have been reviewed per Section 1.2. The term Safety Data Packages encompasses/includes Missile System Prelaunch Safety Packages (MSPSPs), Safety Assessment Reports (SARs), and Instrument Safety Assessment Reports (ISARs).

Applicable Standards for Safety Data Packages include but are not limited to the following:

• NPR 8715.7, “Payload Safety Program Requirements”

• NASA-STD-8719.24, “NASA Payload Safety Requirements”

Attachment A

• SSP 51700 "Payload Safety Policy and Requirements for the International Space Station"

• NSTS/ISS 13830 “Payload Safety Review and Data Submittal Requirements For Payloads

Using the Space Shuttle or International Space Station (ISS)”

The Contractor shall conduct and support balloon flight safety reviews and complete risk analysis reports for any assigned mission, per section 1.2.

The Contractor shall conduct and provide Sounding Rocket analysis, per section 1.2, and flight safety review, risk analysis briefings, Flight Safety Plans (FSP), and Flight Safety Data Package (FSDP) for any assigned mission.

Notes: Upfront safety/risk analyses include a preliminary hazard assessment considering, public safety, risk criteria, flight termination, inhibit verifications, reliability, and Software (SW) Assurance (SWA).

2.1.3 Simulation and Integration & Test Support

The Contractor shall conduct/support launch operations simulations and recommend launch plan refinements.

The Contractor shall support GSFC in-house integration and test activities, including reviewing and approving procedures for hazardous operations, performing safety audits, and providing real-time support of hazardous operations. The contractor shall provide expertise in operational safety requirements pertinent to these activities. The Contractor shall also support select out-of-house integration and test activities as directed by the Safety Division.

2.1.4 Safety Reviews & Payload Safety Working Group Support

The Contractor shall support Safety Reviews Technical Interchange Meetings (TIMs), and Payload Safety Working Group (PSWG) meetings and includes the developing of necessary documentation as requested by the Safety Division. The Contractor shall also develop and present safety status and technical issues at design and programmatic/milestone reviews.

2.2 Range Safety Operations

Range Safety provides for implementation of NPD 8700.1, NASA Policy for Safety and Mission Success, and GSFC-STD-8009, NASA Goddard Space and Flight Center/Wallops Flight Facility Range Safety Manual; regarding the protection of the public, workforce and property during range operations associated with flight. Safety support shall be performed at Kennedy Space Center, Wallops Flight Center, Armstrong Flight Research Center, Space Launch Complex 2 at Vandenberg Air Force Base, Poker Flat Research Range, Australia, New Zealand, Palestine, TX, Fort Sumner, NM, Antarctica. and Burns, Oregon or other locations as required.

2.2.1 Payload Range Support

The Contractor shall support pre-launch and launch activities including reviewing and approving payload hazardous procedures, performing safety audits, monitoring hazardous pre- launch activities, Attachment A and closing out all hazard control verification items. The Contractor shall provide reports on activities as required by task, that have been reviewed per Section 1.2, to task lead and/or Project Safety Manager.

2.2.2 Balloon Range Support

The contractor shall conduct and provide reviewed, per section 1.2, reports on launch site feasibility studies as assigned.

The Contractor shall support Mission Readiness Reviews and provide real-time data/analysis (e.g., trajectories) as required.

2.2.3 Rocket Range Support

The Contractor shall generate performance monitoring for sounding rocket launches, as assigned.

The Contractor shall support Wind Weighting, Count-down Verification, and provide real-time range support (e.g., Surveillance Officer, etc.) as required.

The Contractor shall perform technical peer reviews of flight safety risk analysis, risk analysis reports and flight safety plans assigned.

The Contractor shall generate post-launch lessons learned, problem reports, and/or anomaly reports as required per section 1.5.

Attachment A

3 ASSURANCE ENGINEERING SERVICES

3.1 CSO/MAL/MOA Support Services

3.1.1 Flight Systems Assurance

The contractor shall work collaboratively with Flight and Ground CSO/MAL and SMA teams to define and apply the relevant SMA standards for Safety, Quality and Reliability in the evaluation of Spaceflight systems during Development, Integration and Test, Launch, and Mission Operations.

3.1.2 Ground Systems Assurance

The contractor shall work collaboratively with Flight and Ground CSO/MAL and SMA teams to define and apply the relevant SMA standards for Safety, Quality and Reliability in the evaluation of facilities, structures, electronics, software, and IT infrastructure/services that support Space- Ground Communications, Mission Operations, and Ground System Communications.

3.1.3 Mission Operations Assurance

The Contractor shall work collaboratively with the Flight Operations Teams (FOT), Mission Directors/Mission Operations Managers, and Flight Software Sustaining Engineering (FSSE) teams to provide pre- and post-launch assurance of the health and success of spacecraft and/or science operations.

Applicable standards for Mission Operations Assurance includes the following:

• GPR 8700.12, “Mission Operations Assurance”.

3.2 Materials and Parts Assurance Engineering Support

SMA Materials and Parts Assurance Engineering provides engineering expertise and analyses for establishing materials and parts (mechanical and electrical) selection and processing requirements for GSFC and NASA Projects.

3.2.1 Materials Processes Assurance Engineers (MPAE) Support

The Contractor shall provide engineering review and analysis services to verify that NASA and GSFC prime and subcontractors comply with established materials requirements. The Contractor shall ensure that risks are defined, evaluated, and mitigated using standard assurance methods, including but not limited to focused evaluation and test, when established materials requirements cannot be met.

The Contractor shall provide support to MPAE/Projects in adjudicating materials related GIDEP alerts or advisories that have risk implications.

Attachment A

The Contractor shall support (not the voting/delegated authority) the MPAE/ Projects in material review boards and shall be a liaison between the Project’s materials engineers for routine verification of material list reporting and review results.

3.2.2 Parts and Radiation Assurance Engineers (PRAE) Support

The Contractor shall provide engineering review and analysis services to verify that NASA and GSFC prime and subcontractors comply with established parts and radiation requirements. The Contractor shall ensure that risks are defined, evaluated, and mitigated using standard assurance methods, including but not limited to focused evaluation and test, when established parts requirements cannot be met.

The Contractor shall provide support to PRAE/Projects in adjudicating parts related GIDEP alerts or advisories that have risk implications.

The Contractor shall support (not the voting/delegated authority) the PRAE/ Projects in parts control boards and shall be a liaison between the Project’s EEE parts engineers for routine verification of material and part list reporting and review results.

3.3 Commodity Risk Assessments

The Contractor shall support the Commodity Risk Assessment Engineer (CRAE) with the identification, characterization, and recommend resolutions for cross-cutting and high-impact issues or risks that affect programs, projects, or organizations.

The Contractor shall support the CRAE with the identification, characterization (risk), and recommends for inheritance of hardware or software (371-WI-8720.0.14 “Printed Circuit Board Coupon Report Verification and Risk Assessment” and GPR-8730.5, “SMA Acceptance of Inherited and Build to Print Products”).

The Contractor shall support the CRAE with corresponding data gathering (Mission Configuration/Commodity Usage Guide data), modeling and analysis performed at the appropriate level of detail ranging from piece-part design/construction to an overall system; shall support commodity, project/program, and institutional risk assessment and risk management activities.

Attachment A

4. RELIABILITY, MAINTAINABILITY, AND AVAILABILITY ASSESSMENT (RMA)

ENGINEERING SERVICES

Reliability Engineering provides technical analysis and risk assessment relating to RMA for space-flight and ground-system hardware and software. Support services include planning and analysis in the areas of reliability, maintainability, and availability from mission formulation through operations/disposal.

4.1 Developing RMA and Risk Assessment Plans and Programs

The Contractor shall assist with the development and integration of plans (e.g., Reliability Program Plans (RPPs)) for performing Reliability, Maintainability, Availability, and Risk Assessment consistent with the project-specific requirements for Reliability and Risk Assessment.

The Contractor shall also review externally developed Reliability and Risk Assessment Plans and submit written findings and recommendations to the RMA lead.

4.2 Conduct Reliability Analysis

The Contractor shall conduct and document, per section 1.2, the following analyses and utilize the results to identify inheritance/system/component-level risks to successful performance, safety, reliability, maintainability, and availability as specified in each project’s RPP:

i. Reliability and Failure Rate Analysis (e.g., PoF, Bayesian, Statistics)

ii. Failure Mode and Effects Analyses (FMEA), Failure Mode Effects Criticality Analyses

(FMECA), and Development of Critical Items List (CIL) and Single Point Failure (SPF) Each of these lists must include retention and mitigation/control recommendations, in addition to FMECA-item identifiers and data.

iii. Fault Tree Analyses (FTA) and Fault Logic Diagrams (FLD)

iv. Limited Life Item Analysis and Tracking

v. Stress and Derating Analysis

vi. Worst Case Analysis (WCA)

vii. Probabilistic Risk Assessment (PRA)

viii. Process FMECA/Reliability Analysis (e.g., Process/Procedure Development, Human Reliability Analysis)

ix. Availability (Point availability (A(t)), Average availability ( ), Steady State availability (A(∞)), Inherent availability (Ai), Operational availability (Ao), and Data availability (Ad)

x. Sneak circuit Analysis (SCA)

xi. Maintainability Analysis (MA), (e.g., servicing/maintenance risk/feasibility assessment, Maintenance Trigger Setting/Updating, Corrective Action, FDIR/sensor optimization)

xii. Mission extension/disposal prediction and risk assessment

xiii. Monitor and respond to Fault Mitigation Action/Control Plans

In accordance with but not limited to the following applicable standards (or updated handbooks/guidance/standards) for performing reliability analyses:

Attachment A

• 371-WI-8720.0.1, "Performing a Fault Tree Analysis (FTA)"

• 371-WI-8720.0.2, "Part Stress and Derating Analysis"

• 371-WI-8720.0.3, "Project Reliability Program Plan (RPP)"

• 371-WI-8720.0.4, "Limited Life Analysis (LLA)"

• 371-WI-8720.0.5, "Worst Case Analysis (WCA)"

• 371-WI-8720.0.6, "Load-Strength Analysis"

• 371-WI-8720.0.7, "Performing Reliability Predictions and Maintainability Predictions"

• 371-WI-8720.0.8, "Code 371 Peer and Branch Review Process"

• 371-WI-8720.0.10, "Life Testing/Accelerated Life Testing"

• 371-WI-8720.0.11, "Probabilistic Risk Assessment (PRA)"

• 371-WI-8720.0.12, "Review of External Reliability Analysis/Reports"

• P-302-720/ FAP– 322 – 209, “Performing a Failure Mode and Effects Analysis (FMEA) and Criticality Analysis

In performing these analyses, the Contractor shall use the most current data available (e.g., project-provided design information, life test/performance data, inheritance data).

4.3 Review Reliability Analyses

The Contractor shall also review externally performed analysis and associated deliverables (e.g., EIDP, tend analyses, MRB-decisions) for accuracy, utility, and quality and submit written risks, findings, and recommendations to the RMA lead.

4.4 Quantitative Risk Assessment

The Contractor shall use statistics/PoF/Weibull or other means to continually evaluate, perform, and document (per section 1.2) mission operations risk identification and assessments of all redundancies or back-up systems used to ensure the availability of critical functions, FDIR /corrective action effectiveness, nominal operations, extended missions, and servicing/deorbit for operational or planned missions. This may take the form of a traditional reliability product generation/update/sharing, anomaly/failure/material review board support, or Ishikawa diagram generation for anomaly cause and corrective action determination for continued mission success and safety.

4.5 Participate in Reviews and Audits

The Contractor shall technical support to and participate in formal (such as ISO, GPR-8700.4 -

“GODDARD SYSTEMS REVIEWS,” GPR-8700.6 - “ENGINEERING PEER REVIEWS,”

800-PG-1060.2.1 - “SUBORBITAL AND SPECIAL ORBITAL PROJECTS DIRECTORATE

REVIEWS”), specific technical reviews (e.g., mission success risks, issues, or failures (FRBs/ARBs/MRBs)), informal reviews, audits, and other activities as requested (not as the voting/delegated authority).

Attachment A

5 MISSION SOFTWARE ASSURANCE ENGINEERING SERVICES

Mission Software Assurance provides a level of confidence that software is free from vulnerabilities, either intentionally designed into the software or accidentally inserted at any time during its lifecycle, and that the software functions in an intended manner and that the software does not function in an unintended manner. The objectives of the Software Assurance and Software Safety Standard include:

i. Ensuring that the processes, procedures, and products used to produce and sustain the software conform to all requirements and standards specified to govern those processes, procedures, and products.

ii. Ensuring that the software systems are safe and that the software safety-critical requirements and processes are followed.

iii. Ensuring that the software systems are secure.

5.1 Software Assurance

The Contractor shall provide software assurance support for GSFC/WFF developed or acquired software.

Applicable standards for Software Assurance include the following:

• 372-PG-7120.2.1 “Procedure for Developing and Implementing Software Quality

Programs”

• GPR 7150.4 “Software Assurance, Safety, and Reliability Procedural Requirements for

Safety Critical and Mission Critical Software”

• NASA-STD-8739.8, “Software Assurance and Software Safety Standard”

5.1.1 Developing Assurance Requirements and Activities

The Contractor shall perform a Software Classification and Criticality Assessment to determine the applicability of the NASA Software Engineering, Software Assurance, and Software Safety Standard.

The Contractor shall use this assessment along with other project parameters, such as mission class, system architecture, software heritage, and the project lifecycle to develop and maintain a Software Assurance Basis of Estimate, the Software Assurance Plan, and the Software Assurance Activity Schedule.

5.1.2 Evaluating Software Processes and Work Products

The Contractor shall provide an independent and objective assessment of software engineering and software assurance (for acquisition efforts only) processes and associated work products against the applicable NASA agency-level, project-level, and supplier/vendor specific software standards, process descriptions, and procedures.

Attachment A

5.1.3 Performing Software Safety and Software Reliability

The Contractor shall work collaboratively with their System Safety, Reliability Engineering, Software and Systems Engineering counterparts to apply GPR 7150.4, and perform the following tasks:

i. Identify critical system functions

ii. Identify software contributions to nominal and off-nominal operations of critical system functions

iii. Establish traceability between the operations concept, analysis, and requirements

iv. Evaluate requirements, design, code for completeness and robustness

v. Ensure the adequacy of testing

vi. Review changes and discrepancies for impact and risk

vii. Review new/updated or modified systems for SW related issues

Attachment A

6 QUALITY ENGINEERING SERVICES

Quality Engineering includes a range of discipline engineering and quality assurance for all manufacturing applicable to spacecraft, ground systems, and science instrument production. When providing quality engineering services for direct project support, the quality engineering will be a member of the Project SMA team, which is led by the Project Chief Safety and Mission Assurance Officer (CSO). Standard quality engineering processes, practices, and quality task management, and deliverables review will be provided through the Quality Engineering Branch unless delegated to CSO.

6.1 Quality Engineering Planning

The Contractor shall plan to provide and manage per section 1.4, quality engineering support that provides all of the support services and deliverables, per section 1.2, as a whole and by task (i.e., project HQE lead for the task/project) on-site at GSFC/NASA center or at NASA/GSFC’s prime and subcontractors in a temporary duty assignment (days or weeks) and semi-permanent or permanent duty assignment (months or years) as required.

6.2 Review Board Participation

The Contractor shall provide quality engineering discipline support (not the voting/delegated authority) for preparation of Project status and readiness reviews and for presentations that address specific technical or assurance risks, issues or failures (FRBs/ARBs/MRBs), or other reviews conducted by a GSFC Directorate, Division or Branch, the project, the prime contractor or the subcontractor.

6.3 Process Engineering

The Contractor shall provide process engineering services for on-site and off-site manufacturing lines for the purposes of standard and special process development including designing or reviewing quality monitoring or quality control sub-processes and for developing and implementing process qualification test plans. Contractor support shall be provided for collection and analysis of quality control data, using statistical tools, for the purposes of process improvement (e.g., six sigma efforts) and defect reduction and for documenting processes.

6.4 Quality Inspections

The Contractor shall perform, with NASA workmanship certified personnel, quality conformance inspections of hardware during and after production processes (e.g., manufacturing, I&T, Pre-Launch, Launch. Return) to ensure the hardware meets all engineering documentation requirements, project quality requirements, and the hardware is defect-free.

The Contractor shall provide currently trained/certified (e.g., visual examination (VI and VE), magnetic particle testing (MT), and ultrasonic thickness testing (UTT)) NDE personnel to perform NDE and NDT on Flight Hardware.

The Contractor shall document their work, per section 1.2, on the appropriate manufacturing/build travelers and NCRs (section 7.6.3).

Applicable standards for performing quality inspections include the following:

• 373-WI-5330.1.1, “Quality Assurance and Safety Review and Approval of Work Orders and Procedures for Flight”

• 270-WI-5330.0.1, “INSPECTION AND TEST OF PROJECT PARTS”270-WI-5330.1.1

“Project PARTS INVENTORY MANAGEMENT”

• GPR-5330.1, “WORK ORDER AUTHORIZATION (WOA) PROCESS”

• GPR-5340.4, “PROBLEM REPORTING AND PROBLEM FAILURE REPORTING”

6.5 Managing/Communicating Non-conformances

The Contractor shall note all failures to comply with the established requirements and shall record non-conformances in GSFC/Supplier databases established for this purpose or in reports when the databases do not accommodate the record per section 7.6.3.

The Contractor shall provide quality engineering oversight of non-conformances identified or witnessed within off-site contractor processes (prime or subcontractor).

The Contractor shall ensure that nonconformances are reported, tracked and resolved including root cause analysis, corrective action, and verification of effectiveness.

The Contractor quality engineer shall collaborate with the entire/appropriate SMA Team when one or more non-conformances indicate the need for a reliability analysis or hazard analysis or risk assessment to resolve unintended negative consequences.

Applicable standards for managing non-conformances include the following:

• GPR 5340.2, “Documentation and Control of Process Non-conformances”

• 270-WI-5340.2.2, “Control of Non-Conforming Project Parts”

• GPR-5340.3, “Preparation and Handling of GIDEP Alerts, GIDEP Safe-Alerts, GIDEP Problem Advisories, GIDEP Agency Action Notices, and NASA Advisories”

• GPR-5340.4, “PROBLEM REPORTING AND PROBLEM FAILURE REPORTING”

• GPR-5340.5, “On-Orbit Anomaly Reporting and Tracking”

Attachment A

7 INFRASTRUCTURE ENGINEERING SERVICES

7.1 Lifting Devices and Equipment – (Greenbelt)

The Greenbelt Lifting Devices and Equipment (LDE) program provides for the testing, inspection and certification of Lifting Devices and Equipment (LDE), including nondestructive examination of LDE systems and components as required. All required LDE program services shall be conducted and performed in accordance with existing program requirements that include the most current versions of the NASA-STD-8719.9 and its referenced OSHA statutes and VCS code requirements.

There are approximately 250 overhead crane and hoist systems, 60 mobile elevated work platforms (MEWP) and 75 powered industrial trucks (PIT), and 9,000 pieces of other types of lifting equipment (i.e., rigging gear, jacks, etc.,) located on the GSFC Greenbelt Campus.

Applicable standards for LDE certifications include, but may not be limited to, the most current versions of the following:

• NPR 8715.3, “NASA General Safety Requirements”

• NASA-STD-8719.9, “NASA Lifting Standard

• GPR 8719.1, “Lifting Devices and Equipment (LDE) Certifications and Operations”

• 540-PG-8719.1, “Lift Sling Design”

• OSHA 29 CFR 1910, “Occupational Safety and Health Standards”

• OSHA 29 CFR 1926, “Safety and Health Regulations for Construction”

• ASME B30 “Safety Standards for Cableways, Cranes, Derricks, Hoists, Hooks, Jacks, and Slings”

• CMAA Specifications 70 & 74, “Crane Manufacturers Association of America”

• ASNT-SNT-TC-1," Personnel Qualification and Certification in Nondestructive Testing”

• Other applicable voluntary consensus standards (VCS) and codes as stated in the latest edition of NASA-STD-8719.9

7.1.1 LDE Engineering and Technical Support

The Contractor shall provide engineering support to the Greenbelt LDE Manager to include the development and preparation of status reports, cost estimates, engineering analyses, risk assessments and hazard analyses, review of documentation and materials, attending and documenting meetings, program planning (cost, manpower, and procurement), data base management (LQMS) and special presentations as required on an ad-hoc basis.

The Contractor shall provide consulting services to owner and user organizations on special tasks regarding rigging, handling, and lifting operations; and on LDE compliance to applicable codes and standards, design, installation, and certification requirements.

7.1.2 Testing, Inspection and Certification of LDE

The Contractor shall provide LDE testing, inspection, certification, and recertification services in

Attachment A accordance with existing NASA and Greenbelt LDE Program requirements. Certification and recertification are defined as initial and periodic in-service testing, and inspection activities. LDE includes a variety of lifting devices and lifting equipment, including, but not limited to, cranes, rigging gear, powered industrial trucks (PIT) and mobile elevated work platforms (MEWP) per the NASA STD 8719.9.

The certification process of LDE includes, but may not be limited to, the following:

a) Review of the related legacy and new certification documentation

b) Load testing and operational testing

c) Pre and post load test visual inspections, and non-destructive examinations (NDE)

d) Performing engineering evaluations and providing recommendations to meet NASA and

GSFC requirements

e) Performing hazard analysis and risk assessments and providing recommendations to meet

GSFC requirements

f) Identifying and reporting equipment and certification deficiencies

The Contractor shall make all necessary preparations, including mobilization and demobilization activities, necessary for performing LDE certifications.

The Contractor shall support turn-key projects for installation of new cranes and replace/upgrade existing cranes. The Contractor shall review all supporting documentation involved with new installations, upgrades, and repairs to LDE.

The Contractor shall be responsible for scheduled periodic in-service and ad-hoc inspections by certified personnel.

The Contractor may perform minor maintenance and adjustments on Greenbelt-wide overhead cranes and hoists, as needed.

The Contractor shall be responsible for maintaining the accuracy of the database (LQMS) on certification activities.

7.1.3 LDE Training

The Contractor shall develop in-house and/or coordinate outside training programs, to certify, and recertify GSFC-Greenbelt civil servant and Contractor personnel (see Section 1.1) which may include multiple on-and-offsite contractors for mobile elevated work platform operations, powered industrial truck operations, and overhead crane & rigging operations. Training classes shall be conducted in accordance with the NASA-STD-8719.9 and GPR 8719.1. Administrative tasks for candidate recall, scheduling, coordinating training facilities, correspondence, issuing licenses, and record keeping are required.

7.1.4 LDE Equipment Support and Reviews

LDE Equipment support includes LDE-owner consulting, deficiency reporting, and certification/ad-hoc reviews. LDE-owner consultations are intended to guide LDE owners that

Attachment A are providing their own services for certifying and managing their LDE. Deficiency reporting documents the results of equipment inspections/observations. Certification reviews, planned and unplanned, are independent assessments of data packages, provided from LDE owners, to verify compliance of their systems to GPR 8719.1 and NASA-STD-8719.9.

The Contractor shall conduct an independent review of submitted/existing documentation to identify and determine the adequacy of LDE systems, and components to be certified with respect to the NASA requirements, current codes and standards and generate a recommendation for government action along with risk identification. Items to be reviewed may include:

a) Certification packages

b) Inspection reports

c) Deficiency reports and recommendations for corrective actions

d) LDE design/specifications/analysis prior to procurement

The Contractor shall review waiver requests for LDE that may not meet NASA-STD-8719.9 requirements and generate a recommendation for concurrence/non-concurrence for government action along with risk identification.

The contractor shall support LDE findings and deficiency reporting through the generation of deficiency reports when LDE are found to have discrepancy or deficiencies that impact the certification and safe operation of LDE.

The Contractor shall provide consulting services to user organizations on LDE compliance requirements, design, fabrication, installation, and testing.

The Contractor shall work with the various LDE owners and owner representatives to communicate priorities as necessary in managing the LDE certification program. The Contractor shall review and assess the prioritization and scheduling of LDE certifications based on LDE owner needs and generate recommendations for LDEM action if necessary.

The Contractor shall perform tasks necessary to prepare for LDE related audits and implement corrective actions from various audit sources regarding LDE findings.

The Contractor shall perform periodic LDE program requirement reviews to support continuous improvement to update or develop relevant procedures.

7.2 Ground-Based Pressure Vessel and Pressurized Systems (Greenbelt)

The Pressure Vessel and Pressurized Systems (PVS) program provides for the inspection, certification, and recertification of ground-based Pressure Vessels and Pressurized Systems.

Nondestructive examination (NDE) for PVS are provided as part of this program.

There are approximately 775 pressure systems on the GSFC Greenbelt Campus, of which approximately 345 have been certified as of October 2022. PVS are utilized for the storage, transfer, and distribution of high-pressure media. Most of the pressure systems are over 30 years old and may not be designed to the current national consensus codes and standards. The purpose

Attachment A of the certification process is to assure that the systems are safe, compliant and maintained in accordance with NASA and National Consensus Standards (NCS)/Voluntary Consensus Standards (VCS). Pressure systems and components are recertified on a periodic basis to meet the current requirements; pressure system certification is a continuous process.

Applicable standards for PVS institutional safety programs include the following:

• NPR 8715.3, “NASA General Safety Requirements”

• NPR 8715.1, “NASA Safety and Health Programs,” Chapter 7, “Ground-based Pressure

Vessels and Pressurized Systems Safety”

• NASA-STD-8719.17, “NASA Requirements for Ground-Based Pressure Vessels and

Pressurized Systems”

• GPR 8710.3, “Certification and Recertification of Ground-Based Pressure Vessels and

Pressurized Systems”

• OSHA 29 CFR 1910, “Occupational Safety and Health Standards”

• OSHA 29 CFR 1926, “Safety and Health Regulations for Construction”

• GPR 8710.7, "Cryogenic Safety"

• 360-WI-8710.3.1, “Certification/Recertification of Ground Based Pressure Vessels and

Pressurized Systems”

• ASNT SNT-TC-1, " Personnel Qualification and Certification in Nondestructive Testing”

Safety is of paramount importance in all issues related to the activities covered under this SOW. Due to high-pressure and/or temperatures, as well as cryogenic conditions, knowledge of, and strict adherence to, NASA, GSFC, ASME, ANSI, DOT and other applicable national codes and standards is imperative.

7.2.1 PVS Certification (Requirements Compliance)

PVS certifications and recertifications shall be carried out in accordance with 360-WI-8710.3.1, “Certification/Recertification of Ground Based Pressure Vessels and Pressurized Systems.”

Certification of PVS includes review of the existing documentation, preparation for inspection, visual and non-destructive examinations, engineering evaluation, risk assessment and recommendation to meet GSFC requirements.

The Contractor shall provide PVS inspection, certification, and recertification services in accordance with Program requirements, Configuration Management schedule, and procedure. PVS includes cryogenic, vacuum, hydraulic, and compressed gases (including air) systems, subsystems, purge carts, payload environmental transportation systems, R&D systems, relief valves, gages, flexible hoses, and other components.

The Contractor shall recertify pressure systems and components on a periodic basis, including in-service inspections, to meet the current requirements. The systems and equipment to be certified under this contract are housed in various buildings and locations throughout Greenbelt Installations and Facilities.

The Contractor shall determine the requirements necessary for the certification of systems and or

Attachment A components by interpreting the NASA requirements documents and applicable national codes and standards. The Contractor shall be responsible for determining what equipment needs recertification and how best to achieve this with minimum cost.

For each specific certification task, the Contractor shall review all related existing documentation, generate new drawings, if required, make all necessary preparations for inspection, perform all visual and non-destructive examinations by certified personnel, conduct all engineering evaluations, develop risk assessment documentation, identify and document discrepancies/deficiencies, and upon completion of the repairs, review and approve all supporting documentation involved with the repairs.

The Contractor shall use qualified (See section 1.1) engineers and technicians in the performance of certification work.

7.2.2 PVS Equipment Support and Reviews

PVS Equipment support includes PVS-owner consulting, deficiency reporting, and certification/ad-hoc reviews. Ad-hoc reviews may be needed for modifications to PVS, temporary or transient PVS, or other assessed hazard exclusions. PVS-owner consultations are intended to guide PVS owners that are providing their own services for certifying and managing their PVS. Deficiency reporting documents the results of equipment inspections/observations.

Certification reviews, planned and unplanned, are independent assessments of data packages, provided from PVS owners, to verify compliance of their systems to GPR 8710.3 and NASA-

STD-8719.17.

The Contractor shall conduct an independent review of submitted/existing documentation to identify and determine the adequacy of the pressure vessels, systems, and components to be certified with respect to the NASA requirements, current codes and standards and generate a recommendation for government action along with risk identification. Items to be reviewed may include:

a. Certification packages

b. Inspection reports

c. Deficiency reports and recommendations for corrective actions

d. PVS design/specifications/analysis prior to procurement

The Contractor shall review waiver requests for PVS that may not meet NASA-STD-8719.17 requirements and generate a recommendation for concurrence/non-concurrence for government action along with risk identification.

The contractor shall support PVS findings and deficiency reporting through the generation of deficiency reports when PVS are found to have discrepancy or deficiencies that impact the certification and safe operation of the systems.

The Contractor shall provide consulting services to user organizations on PVS compliance requirements, design, fabrication, installation, and testing.

The Contractor shall work with the various PVS owners and owner representatives to

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