Attachment_A_-_Statement_of_Work.pdf

Attachment A

ENVIRONMENTAL TEST AND INTEGRATION

SERVICES (ETIS) III CONTRACT

STATEMENT OF WORK (SOW)

June 2018

Contents

I INTRODUCTION

II OVERVIEW AND SCOPE

III WORK BREAKDOWN STRUCTURE OVERVIEW

IV WORK BREAKDOWN STRUCTURE ELEMENT DESCRIPTIONS

1.0 Environmental Test and Integration Support Services

1.1 Services

1.1.1 Structural Test

1.1.1.1 Steady State Acceleration

1.1.1.2 Vibration Testing

1.1.1.3 Modal Survey

1.1.1.4 Mass Properties Testing

1.1.1.5 Static Loads Testing

1.1.1.6 Acoustic Testing

1.1.2 Electromagnetic Test

1.1.2.1 Electromagnetic Compatibility (EMC) Testing

1.1.2.2 Magnetic Testing

1.1.3 Space Simulation Test

1.1.4 Mechanical Integration

1.1.4.1 Mechanical Integration Services for the Environmental Test Engineering and Integration

Branch Code 549

1.1.4.1.1 Assembly

1.1.4.1.2 Integration

1.1.4.1.3 Payload Handling

1.1.4.1.4 Engineering Design and Analysis

1.1.4.1.5 Fabrication

1.1.4.2 Mechanical Integration Services for the Advanced Manufacturing Branch Code 547

1.1.4.2.1 Mechanical and Structural Engineering Design, Analysis and Integration

1.1.4.2.2 Payload Handling

1.1.4.2.3 Acquisition and Life Cycle Management for Precision Fabrication

1.1.4.2.4 Mechanical Equipment and Logistics Support

1.1.5 Optical Integration

1.1.5.1 Optical Testing

1.1.5.2 Optical Fabrication

1.1.5.3 Optical Assembly

1.1.6 Facility Acquisition or Modification

1.1.7 Nondestructive Examination (NDE)

1.2 Goods

1.2.1 Electrical Cable Harness

1.2.2 Thermal Blankets

1.3 Functional Support

1.3.1 Safety

1.3.2 Facility Maintenance

1.3.2.1 Facility Equipment

1.3.2.2 Physical Plant

1.3.2.3 Cleanroom Maintenance

1.3.2.4 Software

1.3.2.5 Housekeeping

1.3.2.6 Machine Tool Maintenance

1.3.2.7 Plating Facility Maintenance

1.3.2.8 Calibration

1.3.2.9 Computer Maintenance Management System (CMMS) and Reliability Centered Maintenance

(RCM) 21

1.3.3 Engineering

1.3.3.1 Test Engineering

1.3.3.2 Integration Engineering

1.3.3.3 Facilities Engineering

1.3.3.4 Engineering Design and Analysis

1.3.4 Cleanroom Operations and Contamination Control

1.3.5 Logistics

1.3.6 Quality Assurance

1.3.7 Computer Systems Management

1.4 Management

1.4.1 Senior Management

1.4.2 Project Management

1.4.3 Contractual Management and General Controls

1.4.4 Systems Management/Support

1.4.5 Cost Control

1.4.6 Special Procurements

1.4.7 Equipment and Property Control

V CONTRACT ADMINISTRATION

I INTRODUCTION

The mission of the Goddard Space Flight Center (GSFC) is to serve as a national resource for discovery in Earth Science, Space Science, and Technology Development. This mission is carried out through the use of scientific instruments, spacecraft, sounding rockets, balloons, satellite servicing, and supporting ground systems. To fulfill this mission GSFC maintains the onsite capability to function as a full spectrum end-to-end research and development laboratory.

Scientific missions can be carried out from concept, through design, manufacture, test, and operations. GSFC is committed through its strategic institutional goals to maintaining and upgrading GSFC’s core infrastructure, laboratory facilities, and equipment to preserve the

Center’s preeminence as a national resource and Center of Excellence.

The GSFC Environmental Test and Integration facilities are managed by the Applied

Engineering and Technology Directorate’s Mechanical Systems Division to provide environmental test capability that ensures spacecraft and flight experiments will withstand the rigors of launch and will operate properly in the space environment. Other technical facilities managed by a variety of GSFC organizational codes provide a full spectrum of technology and flight mission development capabilities. In addition to operations, these technical facilities have on-going goals of advancing the state-of-the-art in the development of improved space flight systems. The GSFC Environmental Test and Integration Facilities are one of the most complete and comprehensive complexes within the United States

Government.

II OVERVIEW AND SCOPE

This Statement of Work (SOW) specifies the requirements for on-site, contractor supplied Environmental Test and Integration and other laboratory operations services to the Goddard Space Flight Center (GSFC). The scope of these services includes the following:

Operation, maintenance, and upgrade of environmental test equipment and facilities located in the GSFC Building 7/10/15/29 complex, Area 300 Magnetic

Test Site and other technical facilities located at various locations within GSFC including the manufacturing and electroplating equipment and facilities primarily located in GSFC Building 5/10/21 shops

Mechanical and optical integration of spacecraft, flight experiment components, instruments, sub-assemblies and systems

Design, fabricate, and manufacture custom spacecraft, flight experiment components, instruments, sub-assemblies and systems

Design, manufacture, and operation of ground handling equipment and fixtures

Design, manufacture, and operation of optical alignment and calibration systems

Design, manufacture and installation of space flight thermal blankets

Design, manufacture and installation of space flight and ground support system cable harnesses

Design, manufacture, and installation of technical facilities including buildings, building elements, utility systems, and technical equipment and systems

Define, analyze, and resolve electromagnetic radiation issues relating to facility and satellite ground support equipment operation within the test complex.

Support spectrum signature analysis to insure interference-free and safe operation of all facility-located near electromagnetic wave sensing devices.

Test and Integration Engineering and engineering analysis

Cleanroom operation and maintenance

Contamination control services using qualified and experienced personnel

Maintenance and operation of certain physical plant systems such as processed water, emergency power, LN2/GN2 storage systems, conditioned cleanroom air

HVAC and humidity systems

Facility and operations safety

Data acquisition and analysis system development and management.

The SOW includes the following management functions required to support on-site operation and administration of the required services

Executive and supervisory management

Management for facility improvements and Environmental Project Engineering

Cost control and contract administration

Human resources

Equipment and property control

Configuration control

This Statement of Work (SOW) defines the technical scope of the contract. Task Orders issued under the contract shall define the quantity of work in terms of numbers of tests or operations that will be required, the applicable period of performance, and the identification of facilities and equipment. Together the SOW and Task Order establish the basis for the contractor to respond with a Task Order proposal. The proposal shall include organization, skill mix, and staffing level proposed to meet the contract requirements.

III WORK BREAKDOWN STRUCTURE OVERVIEW

Contractor requirements are organized in a Work Breakdown Structure (WBS) and are identified in WBS element descriptions. The contractor is required to provide goods and services in accordance with the GSFC Management System as described in the GSFC

Quality Manual GPR 1280.11. Information concerning the GSFC quality management system can be found at the Goddard Directives Management System site2. Specific, applicable GSFC ISO documents are referenced throughout this statement of work and can be found at the GSFC Code 549 Internet Web Site3. The contractor shall comply with the referenced and supporting documents in accordance with this SOW.

IV WORK BREAKDOWN STRUCTURE ELEMENT DESCRIPTIONS

1.0 ENVIRONMENTAL TEST AND INTEGRATION SUPPORT SERVICES

WBS elements are organized by the services, goods (products), functional support, and management provided by the contractor. The integrated whole of the goods and services provided by the contract is represented by WBS Element 1.0.

1.1 SERVICES

The services specified in this statement of work are those services that are provided by the contractor to customers of the GSFC Mechanical Systems Division. The role of the contractor in providing these services is defined in the following WBS element descriptions.

For those services that utilize the Environmental Test and Integration Facilities a description of the facilities can be found in the 549-PG-8700.1.1H - Environmental Test Engineering and Integration Process4.

1.1.1 STRUCTURAL TEST

The contractor shall provide structural testing services for space flight program hardware, atmospheric flight (balloon and aircraft), and ground support hardware. This element includes the supporting tasks necessary for test set up and execution. Examples of these tasks are design, engineering analysis, fabrication of test fixturing, mechanical ground support equipment (MGSE), and analysis/modification of project supplied test fixturing.

1.1.1.1 STEADY STATE ACCELERATION

The contractor shall provide testing services associated with steady state acceleration testing of hardware using the GSFC High Capacity Centrifuge (HCC). The contractor shall provide services in accordance with the Steady State Acceleration Testing Process Operating

Procedure (POP) 09PC-PP015. GSFC shall provide the test plan, and HCC test facility, and also fulfill the roles of Product Design Lead, Process Owner and Test Engineer.

1.1.1.2 VIBRATION TESTING

The contractor shall provide data processing and testing services associated with sinusoidal, random, sine burst, and shock testing of hardware using the GSFC Vibration Test Facility.

The Vibration Test Facility consists of four electrodynamic vibration exciters and their associated amplifiers and control systems. Also provided is a small machine shop for fixture modification and maintenance support. The contractor shall provide services in accordance with the Vibration Laboratory Operating Manual6. GSFC shall provide the test plan, and

Vibration Test Facility, and also fulfill the roles of Product Design Lead, Process Owner and

Test Engineer.

1.1.1.3 MODAL SURVEY

The contractor shall provide testing services associated with performing modal survey testing and data reduction for mechanical structures using the GSFC Modal Survey Test Facility.

The Modal Survey Test Facility is housed in the payload assembly area of GSFC Building

15 and consists of a concrete seismic block including a set of stanchion assemblies that simulate a payload bay, a steel T-slot plate for quick rigid mounting of test items and a steel plate for rigid mounting of test items, dedicated facility cranes for hanging shakers, small and large impact hammers, 220 and 20 lbf electrodynamic shakers, power amplifiers to operate shakers, data acquisition system, and an instrumentation trailer that provides data acquisition, signal conditioning and shaker control.

The contractor shall provide services in accordance with the Modal Survey Testing Process

Operating Procedure (POP) 09PC-PP037. GSFC shall provide the test plan, and Modal

Survey Test Facility, and also fulfill the roles of Product Design Lead, Process Owner and

Test Engineer.

1.1.1.4 MASS PROPERTIES TESTING

The contractor shall provide testing services associated with performing mass properties measurement, spin balance, and static balance of structural assemblies and components using the GSFC Mass Properties Measurement Facilities. These facilities consist of a measurement unit, control console and personal computer system used for mass properties measurement of payloads from 50 – 10,000 pounds. A Tridyne machine is used for items less than 20 pounds. Both systems are located in the high bay area of GSFC Building 15. The contractor shall provide services in accordance with the Mass Properties Measurement Facility

Operating Manual8. GSFC shall provide the test plan, and Mass Properties Measurement

System, and also fulfill the roles of Product Design Lead, Process Owner and Test Engineer.

1.1.1.5 STATIC LOADS TESTING

The contractor shall provide testing services associated with performing static load testing of mechanical structures using the GSFC Universal Static Test Facility (USTF), the Portable

Static Test Facility (PSTF), and two Tinius Olsen Tensile Test Machines. The USTF and

PSTF consist of steel beam structures for reacting loads that are applied to the test article by hydraulic pressure cylinders. The facilities include a data acquisition system for measuring and controlling induced loads. The contractor shall provide services in accordance with the

Static Load Testing Process Operating Procedure (POP) 09PC-PP059. GSFC shall provide the test plan, and Static Loads Facilities, and also fulfill the roles of Product Design Lead, Process Owner, and Test Engineer.

1.1.1.6 ACOUSTIC TESTING

The contractor shall provide testing services associated with performing acoustic testing of system, sub-systems and components using the GSFC Acoustic Test Facility. The Acoustic

Test Facility consists of a 40,000 cubic foot reverberation chamber, acoustic horns, noise generators, control console, and data handling system. The contractor shall provide services in accordance with the Acoustic Facility Operating Manual10. GSFC shall provide the test plan, and Acoustic Test Facilities, and also fulfill the roles of Product Design Lead, Process

Owner, and Test Engineer.

1.1.2 ELECTROMAGNETIC TEST

The contractor shall provide the following electromagnetic testing services for space flight, atmospheric flight (balloon and aircraft) and ground support hardware.

1.1.2.1 ELECTROMAGNETIC COMPATIBILITY (EMC) TESTING

The contractor shall provide testing services associated with performing electromagnetic emissions and susceptibility testing using the GSFC Large EMC Facility and Small EMC

Facility. The Large EMC Facility consists of a 21’ x 21’ x 20’H semi-anechoic shielded enclosure that can be operated as a Class 10k cleanroom; and two shielded anterooms that house test equipment and support equipment for the test article. The Small EMC test facility consists of a semi-anechoic shielded 16’ x 16’ x 10’ test enclosure and two contiguous shielded enclosures; an operational control room; and an experimenters test equipment area.

The facilities include associated electric and magnetic field antennas, line conductance transducers, signal generators, amplifiers, spectrum analyzers, control computers, and data acquisition and analysis systems.

The contractor shall provide services in accordance with the EMI/EMC Operating

Manual/Best Practices11. GSFC shall provide the test plan, and EMC Test Facilities, and also fulfill the roles of Product Design Lead, Process Owner and Test Engineer.

1.1.2.2 MAGNETIC TESTING

The contractor shall provide testing services associated with magnetic properties testing and magnetic field simulation testing at the GSFC Spacecraft Magnetic Test Facility. The facility includes a three axis Braunbek coil system consisting of 12 loops, 4 loops on each of the three orthogonal axes; a remote Earth field sensing magnetometer and servo controller; a remote power control and instrumentation building; and auxiliary equipment such as degaussing coils and power supplies. The inner coils of the Braunbek system are 42-foot in diameter with a

10-foot by 10-foot opening through the outer coils to accommodate spacecraft access into the test volume.

The contractor shall provide services in accordance with the Standard Magnetic Test

Facility Process Operating Procedure (POP) 09PC-PP0912. GSFC shall provide the test plan, and Magnetic Test Facilities, and also fulfill the roles of Product Design Lead, Process Owner and Test Engineer.

1.1.3 SPACE SIMULATION TEST

The contractor shall provide testing services associated with performing thermal vacuum testing using the GSFC thermal vacuum test laboratory. This laboratory consists of 10 thermal vacuum chambers, 2 temperature and humidity chambers, and related support equipment. The test volumes of the thermal vacuum chambers range in size from 2’ diameter by 2’deep, to 27’ diameter by 40’ high. The operating pressure is from atmospheric to 1.0x10-8 torr with a temperature range from –190o C to +150o C. A helium skid is available that can provide a 20o K environment to test articles in the large thermal vacuum chamber.

The contractor shall provide services in accordance with the Product Testing in a Vacuum

Chamber Process Operating Procedure 549-PG-8071.0.113. GSFC shall provide the test plan, and thermal vacuum test facility, and also fulfill the roles of Product Design Lead, Process

Owner and Test Engineer.

1.1.4 MECHANICAL INTEGRATION

The WBS for Mechanical Integration Services is divided between those services that are provided to the Mechanical Systems Division Advanced Manufacturing Branch Code 547, and those services that are provided to the Environmental Test Engineering and Integration

Branch Code 549. Although the capabilities that the contractor needs in order to provide mechanical integration services for both Branches are similar, there are sufficient differences in facilities and the nature of the work between the Branches to warrant separate WBS elements.

1.1.4.1 MECHANICAL INTEGRATION SERVICES FOR THE ENVIRONMENTAL

TEST ENGINEERING AND INTEGRATION BRANCH CODE 549

The contractor shall provide mechanical integration services necessary to mechanically integrate space flight components into a finished spacecraft or space flight experiment that is ready to launch. These services include integration operations in the GSFC Building

7/10/15/29 complex, transportation to the launch site, and pre-flight and post-flight operations at the launch site. The contractor shall provide the following mechanical services for space flight, atmospheric flight (balloon and aircraft) and Mechanical Ground Support

Equipment (MGSE). MGSE includes payload transporters and transporter environmental control systems. Mechanical integration services shall be provided in accordance with the

Mechanical Integration Function Level Procedure 09PC-FP0514. Work is performed via

Work Order Authorizations (WOA’s) that are provided to the contractor, or that are developed by the contractor as required. Work Order Authorizations provide the technical data that is required to accomplish a task such as drawings, specifications, and step-by-step procedures. WOA’s are a formal part of the GSFC Quality Management System.

1.1.4.1.1 ASSEMBLY

The contractor shall provide assembly services for payload components and structures, and

Mechanical Ground Support Equipment (MGSE). Assembly services shall be performed in accordance with Work Order Authorizations and 540 policies.

1.1.4.1.2 INTEGRATION

The contractor shall provide integration services for installation and mechanical fit verification of components and subassemblies into completed spacecraft, flight experiments, or Ground Support Mechanical Equipment. Integration services shall be performed in accordance with Work Order Authorizations and 540 policies.

1.1.4.1.3 PAYLOAD HANDLING

The contractor shall provide lifting and handling services for instruments, spacecraft, spacecraft related subassemblies and components, and Ground Support Equipment. Lifting and handling shall be performed in accordance with Work Order Authorizations and 540 policies.

1.1.4.1.4 ENGINEERING DESIGN AND ANALYSIS

The Contractor shall perform mechanical designs studies, and provide designs and drawings of, but not limited to spacecraft, aircraft instruments, balloon, instrument, and mechanical ground support equipment (including launchers and instrumentation trailers).

These services involve the translation of a system (or subsystem, program, project, or activity) concept into a preliminary and detailed design (engineering plans and specifications), and then integrating the various components to produce a working prototype or model of the system. Typical associated tasks include, but are not limited to computer-aided design and engineering design and analysis. Also included are fabrication, assembly, modeling, training, outsourcing and integration activities.

1.1.4.1.5 FABRICATION

The contractor shall provide fabrication services for rapid response to unexpected mechanical integration fabrication requirements. GSFC’s on site machine tools include tools such as drill press, lathe, milling machine, band saw, hand power tools, and hand tools.

1.1.4.2 MECHANICAL INTEGRATION SERVICES FOR THE ADVANCED

MANUFACTURING BRANCH CODE 547

The contractor shall provide mechanical integration services necessary to mechanically integrate space flight components into a finished spacecraft or space flight experiment that is ready to launch. These services include fabrication operations in the GSFC Building 5

Advanced Manufacturing Branch, transportation to the launch site, and pre-flight and post-flight operations at the launch site. The contractor shall perform precision machine assembly by operating a variety of Government-furnished manufacturing tools/equipment that are, both manual and computer numerically controlled. The machines to be used include lathes, vertical computer-numerically controlled machines, sheet metal tools, turning, milling, grinding, welding equipment and Electrical Discharge Machining (both wire and sinker

EDM's). Work is performed via Work Order Authorizations (WOAs) that are provided to the contractor, or are developed by the contractor as noted. Work Order Authorizations provide the technical data that is required to accomplish a task such as drawings, specifications, and step-by-step procedures. WOAs are a formal part of the GSFC Quality Management System.

The majority of the effort shall be performed at NASA, GSFC, Bldg. 5 Shop and associated staff shops, Greenbelt, MD 20771.

1.1.4.2.1 MECHANICAL AND STRUCTURAL ENGINEERING DESIGN, ANALYSIS AND

INTEGRATION

The Contractor shall perform mechanical designs studies, and provide designs and drawings of, but not limited to spacecraft, aircraft instruments, balloon, instrument, and mechanical ground support equipment (including launchers and instrumentation trailers). Assembly services shall be performed in accordance with Work Order Authorizations. Theses services involve the translation of a system (or subsystem, program, project, or activity) concept into a preliminary and detailed design (engineering plans and specifications), and then integrating the various components to produce a working prototype or model of the system.

Typical associated tasks include, but are not limited to computer-aided design, engineering design and analysis, fabrication, assembly, modeling, training and outsourcing.

1.1.4.2.2 PAYLOAD HANDLING

The contractor shall provide lifting and handling services for instruments, spacecraft, spacecraft related subassemblies and components, and Ground Support Equipment in accordance with Work Order Authorizations and 540 policies.

1.1.4.2.3 ACQUISITION AND LIFE CYCLE MANAGEMENT FOR PRECISION

FABRICATION

The contractor shall provide fabrication services for rapid response to unexpected mechanical integration fabrication requirements. The contractor shall provide fabrication services for Goddard in-house projects and programs. Services also required by the contractor under this element involve planning, budgetary, contract and systems/program/project management execution functions required to procure and or produce, render operational and provide life cycle support (maintenance, repair, supplies, engineering-specific logistics) to activities, subsystems, projects, etc. Typical tasks associated include, but are not limited to operation and maintenance, program/project management, configuration management, engineering retrofit improvements and similar functions. These services may include actual manufacturing and fabrication of parts, launch and performance monitoring of spacecraft instrumentation. Work is performed to Work

Requests that are provided to the Advanced Manufacturing Branch.

1.1.4.2.4 MECHANICAL EQUIPMENT AND LOGISTICS SUPPORT

The Contractor shall provide mechanical equipment support to include the installation, repair, maintenance, assembly modification, setup, operation, and testing of a variety of

Government-owned Computer Numerical Control (CNC) and conventional machinery and equipment. Associated tasks include inventory planning, standards/procedures development, training of civil service trainees and technicians when applicable, operation and maintenance requirements, and replacement procedures.

Logistics support includes the following:

Maintain, calibrate, and control storage of all tools in the Code 547 tool crib located in

GSFC Building 5;

Inspect tools to determine which tools require rework or sharpening, and preparation of cutting tools for shipment to a tool grinding facility for routine sharpening as necessary;

Issuing items from the tool crib in good working order and examining all returned items to determine their condition;

Maintain accurate records of the location of all tools issued including the name and location of the person last issued the item;

Inventory control of consumable supplies and materials;

Material handling, cutting, material certification, and restocking support for all shop operations in accordance with GSFC Work instruction, 547-WI-4520.2.2F Receipt, Verification, Testing, and Storage of Raw Materials15;

Maintain the equipment and chemicals at the required standards in the Plating shop; and

Provide shipping, receiving, and inventory control of the building 5 Truck Lock in conformance with GSFC Work Instruction 547-WI-4520.2.1, Building 5 East

Truck Lock Receiving Procedures16.

1.1.5 OPTICAL INTEGRATION

The contractor shall provide optical integration services necessary to install, align, and calibrate spacecraft or flight experiment instruments, components, or elements. These services include integration operations in the GSFC Building 7/10/15/29 integration facilities, other GSFC facilities, other NASA centers or contractor sites, and pre-flight and post-flight operations at the launch site. The contractor shall provide the following optical services for space flight, atmospheric flight (balloon and aircraft) and ground support hardware. These services are provided in support of GSFC Code 551 Optics Branch.

1.1.5.1 OPTICAL TESTING

The contractor shall utilize the GSFC Optical Test Facility in Building 7, optical laboratories in Building 5, and associated optical instrumentation, equipment, and facilities to verify alignment of flight, engineering model, and ground system optical instruments, breadboards and components; perform active alignment of systems; and perform pre and post environmental test distortion effects measurements. In addition the contractor shall conceive and construct optical breadboards, test and evaluate optical components, collect and analyze data, document procedures, and write and present results. Task Orders shall include facility information.

The contractor shall use the GSFC provided optical laboratory facilities and equipment to perform optical testing and performance verification in accordance with the Optical Testing

Function Level Procedure, 09P-FP0117.

1.1.5.2 OPTICAL FABRICATION

The contractor in accordance with the Optical Testing Function Level Procedure, 09-FP01 shall use GSFC facilities to fabricate specialized optical fixtures and tooling required during optical alignment, fabrication, and assembly. The staff shop consists of typical machine tools including a band saw, milling machine, lathe, drill press, and grinder.

1.1.5.3 OPTICAL ASSEMBLY

The contractor shall use GSFC facilities and equipment to assemble flight and non-flight optical systems in accordance with Work Order Authorizations. GSFC will provide WOAs and optical components and subassemblies as required per the WOA. Optical systems to be assembled include calibration systems, flight and non-flight instruments, and supporting optical GSE.

1.1.6 FACILITY ACQUISITION OR MODIFICATION

The contractor shall provide all support required to acquire and put into service new technical facilities or to modify existing technical facilities to meet new requirements.

These services include project management, administration, procurement, subcontractor management, engineering, installation, construction, and facility commissioning.

Technical facilities include the technical equipment and building modifications or development as necessary to deliver a complete, functioning system in accordance with performance or design specifications provided by the customer. Any required building modification or development shall be coordinated with and reviewed by all appropriate

GSFC organizations.

1.1.7 NONDESTRUCTIVE EXAMINATION (NDE)

The contractor shall have NDE capabilities or services that meet ASNT-SNT-TC-1A18.

1.2 GOODS

1.2.1 ELECTRICAL CABLE HARNESS

The contractor shall use GSFC facilities and equipment to provide flight and ground support system wiring harnesses and cables in accordance with Harness/Cable Fabrication Function

Level Procedure 549-PG-8072.0.119. This function level procedure includes design, procurement, fabrication, verification, modification, delivery, and installation. GSFC will provide the facilities, tools, and equipment, and serve as Product Design Lead and

Verification Engineer as specified in 549-PG-8072.0.1. Work is performed to Work Order

Authorizations that are provided to the contractor, or WOA’s may be generated by the contractor as part of the design effort.

1.2.2 THERMAL BLANKETS

The contractor shall use GSFC facilities and equipment to provide flight and ground support system thermal blankets and tape application in accordance with 549-PG-

8071.0.2A, Thermal Systems Support20. This procedure includes requirement development, design, procurement, fabrication, verification, delivery and installation.

GSFC will provide the facilities, tools, and equipment, and serve as Product Design Lead as specified. Work is performed to Work Order Authorizations that are provided to the contractor, or WOA’s may be generated by the contractor as part of the design effort.

Installation or modification support may be required at the launch site, other NASA facilities, or commercial sites.

Thermal Blanket engineering support shall be provided in terms of providing the capability of evaluating and assessing blanket and fabrication requirements for spacecraft and instruments. Contractor shall provide the capability of interfacing with the customer to provide guidance with scheduling the progression of blanket fabrication and installation and resolving issues and customer concerns. The contractor shall provide the capability of creating templates from electronic drawing formats. The contractor shall maintain an inventory of electronic and hard copy blanket templates.

1.3 FUNCTIONAL SUPPORT

1.3.1 SAFETY

The contractor shall ensure that all services and operations that are provided by this

Statement of Work are conducted in a manner that is safe to personnel, facilities, flight hardware and ground support equipment. The contractor shall:

Ensure that services provided under this contract conform to the requirements of the GSFC Applied Engineering and Technology Directorate Safety Manual 500-PG-

8715.1.221 and other applicable safety requirements including OSHA Standards, NPR 8715.3 “NASA Safety Manual”22, GPR-8719.1D “Lifting Devices and

Equipment (LDE) Certifications and Operations23, NASA-STD-8719.9 Standard for

Lifting Devices and Equipment24 and NASA-STD 8719.17 “NASA Requirement for

Ground-based Pressure Vessels and Pressurized Systems”25;

Serve as assistant to the Facility Operations Managers in buildings 7/10/15/29 and at the Magnetic Test Facility. Typical tasks include facility and personnel safety preparedness, safety inspections, hazard identification, and corrective actions;

Prepare safety analyses and plans including operations hazards analysis (OHA), and Failure Modes and Effects Analysis (FMEA) in support of all operations as required, including facility operation/flight programs;

Report all unusual, undesirable, or dangerous system operating conditions immediately to the FOM, or his designee(s) as soon as such conditions are observed.

Act to immediately stop and remedy such situations as appropriate;

Take remedial action based on established emergency procedures and the observers best judgment as soon as unusual, undesirable, or dangerous conditions are observed;

Perform flight systems safety analysis in accordance with the requirements of 321-WI-7120.0.1 “Safety Data Package Development”26 as required;

Provide safety support to projects and missions in terms of ground based safety both at GSFC and launch sites as well as other sites as required; and

Provide top level safety program management including establishment, management, and documentation of mishap and incident reporting and closeout, remedial action implementation, continuous improvement, and use of leading metrics collection and analysis for understanding status, allocating resources and effective focusing of management attention.

1.3.2 FACILITY MAINTENANCE

The contractor shall provide maintenance for GSFC technical facilities including the

Environmental Test and Integration test equipment, physical plant, cleanroom HVAC and air handlers, and software, as specified in the following WBS Element descriptions.

Sufficient planning, on-site and on-call maintenance service, subcontracted maintenance services, backup systems, and hardware spares shall be available such that no scheduled test shall be delayed longer than 72 hours due to an equipment failure The contractor shall provide engineering support for monitoring performance of the systems utilized for integration, optical alignment, testing, and recertification. The focus shall be on system degradation that would affect operational readiness. The contractor shall recommend modifications that could improve operational readiness, reliability, and cost reduction. The definition of maintenance includes replacement of obsolete systems and subsystems, and upgrading of existing equipment to enhance capabilities and minimize risks. The contractor shall maintain a Facilities Condition Assessment and Risk Management report to be used for long range maintenance planning. The report shall be updated yearly.

1.3.2.1 FACILITY EQUIPMENT

The contractor shall maintain facility equipment as identified in Task Orders. Facility equipment includes built in test facilities such as vacuum chambers, shielded enclosures, fixed vibration shakers and the high capacity centrifuge, as well as instrumentation and control systems. The contractor shall also maintain any electrical or mechanical support equipment that is required for facility equipment operation.

1.3.2.2 PHYSICAL PLANT

During the performance of periodic and emergency maintenance on integration and test support systems, the contractor must interface with utility systems such as power, steam, chilled water, and process cooling water, and mechanical systems such as heating, ventilating, and air conditioning. The contractor is responsible for maintenance of the utility systems to the interfaces as defined in Task Orders.

The contractor shall maintain and operate certain services in Buildings 7, 10, 15, 29 and other areas such as the facility process water system, the emergency power systems, secondary switchgear and circuits for facilities/equipment, the high pressure GN2 generating and storage systems, the LN 2 storage systems, and the emergency compressed air system.

1.3.2.3 CLEANROOM MAINTENANCE

The contractor shall maintain GSFC cleanrooms and clean tents such that continuous operations are maintained. Maintenance may require additional special filters for projects with unique airborne cleanliness concerns from recirculated and makeup air. Cleanrooms and tents to be maintained are as identified in Task Orders.

1.3.2.4 SOFTWARE

The contractor shall have the necessary skills to create and maintain GSFC specific test and operation applications written with various tools and languages including, but not limited to: Matlab, Python, LABVIEW, Agilent VEE, Pro, GE iFIX SCADA, Power Builder, Oracle SQL, C, Visual Basic, Modicon PLC, Intellution, iRMX and Reliance Automax.

Other languages and tools may be used as appropriate. The list of applications currently supported shall be identified in Task Orders.

1.3.2.5 HOUSEKEEPING

The contractor shall supply custodial and cleaning services for selected areas of the building 7, 10, 15, and 29 complex, and the magnetic test site. The routine daily and/or weekly services are carried out to a normal reaching height above the floor. Building layouts giving areas of responsibility are as identified Task Orders. The contractor is also responsible for providing special periodic (every 1 to 2 years) facility cleaning which includes all areas not covered by routine services, especially the elevated high bay areas.

1.3.2.6 MACHINE TOOL MAINTENANCE

The contractor shall provide maintenance and emergency repair for equipment in the Building

5 Advanced Manufacturing Branch, and staff shops located throughout GSFC. The Building

5 facility and remotely located staff shops include the machine tools and facilities as identified in Task Orders. Machine tools and equipment are to be maintained in accordance with GSFC

Work Instruction 547-WI-8072.1.1, “Preventative Maintenance of Aerospace Fabrication

Equipment”27 and repaired in accordance with GSFC Work Instruction 547-WI-8072.1.2, “Corrective Maintenance of Aerospace Fabrication Equipment”28.

1.3.2.7 PLATING FACILITY MAINTENANCE

The contractor shall provide chemical and mechanical maintenance for facilities located in

Building 5 performing metal plating, chemical polishing, and other chemical treatments of metals supporting the fabrication process.

1.3.2.8 CALIBRATION

The contractor shall ensure up-to date calibration is maintained for various in-house sensors including, but not limited to test antennas; magnetometers; accelerometers; load cells; torque wrenches; and ion gauges.

The contractor shall be responsible for managing the maintenance of all other laboratory equipment and transducers requiring calibration. In addition, the contractor shall maintain a calibration database in accordance with GSFC ISO 9001 policy.

1.3.2.9 COMPUTER MAINTENANCE MANAGEMENT SYSTEM (CMMS) AND

RELIABILITY CENTERED MAINTENANCE (RCM)

The contractor shall maintain and enhance as necessary the approved Computer

Maintenance Management System (CMMS) database. Currently MAXIMO is used as the

CMMS application. The CMMS is used to schedule Periodic Maintenance (PM), issue PM and Corrective Action Work Orders, and track maintenance activities. In conjunction with the CMMS the contractor shall utilize the principles of Reliability Centered Maintenance as the basis for the ETIS II facilities maintenance program.

1.3.3 ENGINEERING

Specific engineering tasks that are required for providing each service or delivered end product are identified under individual WBS element descriptions for goods and services.

In addition to these specific engineering tasks, the contractor shall have the capability to conduct the following engineering tasks as required to support flight projects or for test facility operations, improvements, and modification. The requirements for providing these services are defined in Task Orders.

1.3.3.1 TEST ENGINEERING

The contractor shall provide engineering for:

Analysis of test requirements and conditions to determine the need, if any for unique test support equipment required for environmental conditioning and testing of spacecraft systems and subsystems;

Planning for functional testing of unique support equipment in preparation for testing flight hardware;

Hardware/software analysis of data acquisition and measurement problems;

Providing engineering support for planning and implementing environmental testing for selected projects utilizing in-house facilities;

Preparing test plans, environmental verification plans, and procedures for use in demonstrating conformance to verification requirements;

Serving as test director in GSFC facilities with responsibility of assuring that test objectives are met without unwarranted risk to personnel, test item, or facilities;

Performing operations hazards analyses;

Design test support instrumentation including system definition, signal conditioning electronics, data acquisition system interfacing, cable harnessing, and data acquisition and analysis software implementation; and

Provide full scope test design and analysis using flight hardware design and analysis models as input. The contractor must be able to design tests, analyze test setups, demonstrate that the test will generate qualification and/or development data required, implement the test, and report results as it applies to Thermal, EMI and Magnetics, Dynamics, and Statics test areas.

1.3.3.2 INTEGRATION ENGINEERING

The contractor shall provide engineering and management of the integration of spacecraft, instruments, other related types of space flight hardware, and ground support equipment as required in terms of:

Analysis of requirements

Design

Coordination of integration activities

Advanced and detailed planning and scheduling

Resource planning, scheduling, and leveling

Oversight of integration activities

All required supporting engineering analysis such as structural or thermal analysis

Procedure and WOA development

1.3.3.3 FACILITIES ENGINEERING

The contractor shall analyze physical plant and/or facility limitations to determine feasibility of carrying out integration, testing, and related support activities and to recommend modifications or alternatives with options as necessary.

Analysis may include concept drawings, equipment layouts, systems definitions and alternate approaches, structure design and analysis, mechanical systems design and analysis, and electrical systems design and analysis.

The scope of such engineering includes all test, integration, and recertification technical equipment, plant equipment, and building infrastructure. Such systems include building systems such as HVAC systems, sprinkler systems, water and electrical systems, steam systems, other building utility systems, wall partitions, and all other such systems necessary to accomplish the required change. For facilities engineering involving building utilities, partitions, and similar structures and systems, designs, drawings, and execution must be coordinated with and approved by the GSFC Facilities Management Division.

1.3.3.4 ENGINEERING DESIGN AND ANALYSIS

The Contractor shall perform mechanical designs studies, and provide designs and drawings of spacecraft, aircraft instruments, balloon, instrument and mechanical ground support equipment (including launchers and instrumentation trailers). These services involve the translation of a system (or subsystem, program, project, or activity) concept into a preliminary and detailed design (engineering plans and specifications), and then integrating the various components to produce a working prototype or model of the system. Typical associated tasks include, but are not limited to; computer-aided design; engineering design and analysis;

fabrication; assembly; modeling; training; outsourcing and integration activities.

1.3.4 CLEANROOM OPERATIONS AND CONTAMINATION CONTROL

The contractor shall monitor and operate the cleanrooms as identified in Task Orders. The cleanrooms shall be operated such that cleanliness levels, temperature, and humidity remains within specified operational/facility limits and project requirements. Operation includes the operational support required by users of the facilities including:

training hardware pre-cleaning and bagging pre and post cleaning and certification gowning room operations and “housekeeping” maintenance sampling of facility or test articles for particulate or molecular contaminants for both airborne volumetric measurements and surfaces providing silicone free and lot sampled clean room garments and approved consumable supplies provide lot sampled ESD certified blue frocks and approved consumable supplies precision cleaning operations implementation of the project contamination control plan

The contractor shall obtain and provide training on equipment procured under this contract.

The contractor shall provide technically competent and demonstrated support personnel with direct applicable spacecraft contamination experience. The contractor shall maintain proficiency with ongoing advancements in the contamination control field: in cleaning procedures for hardware and cleanrooms; cleaning tools; and surfactants, monitoring tools.

The contractor shall provide personnel familiar with and able to implement industry standards, such as American Society for Testing and Materials (ASTM), International

Organization for Standardization (ISO), and Institute of Environmental Sciences Technology

(IEST) for cleanliness control operations, accepted standards, and recommended practices.

The contractor shall work as a cohesive and supportive team with other contractors procured by the Center and/or project.

The contractor shall identify prime engineering and technician support personnel dedicated to project support.

The contractor shall conduct cleanroom operations and support activities in accordance with

Contamination Control Function Level Procedure 549-PG-8700.0.129 and WOA’s as appropriate. Similar services to other cleanrooms at other GSFC and off-site locations shall be provided as requested.

In addition to the contamination control support associated with the operation of GSFC cleanrooms, the contractor shall provide contamination control services required or requested by GSFC flight projects for pre-ship operations at off site locations, transportation to the launch site, and preflight operations at the launch site. These contamination control services shall be performed in accordance with approved ISO-9001 procedures.

1.3.5 LOGISTICS

The contractor shall manage the stock levels of supplies and materials required to meet normal operational demands, utilizing the GSFC stores stock system when possible. The contractor shall inspect all incoming purchases or subcontracted items to ensure compliance with quality standards. The contractor shall provide inventory control.

The contractor shall manage the staging of incoming, outgoing, and temporary storage of test hardware and support equipment. The extent of such services is defined in Task Orders.

1.3.6 QUALITY ASSURANCE

The contractor shall follow the GSFC Quality Management system as specified by the GSFC documentation identified throughout this statement of work. The contractor’s Quality

System shall be compliant with ISO 9001. Further quality requirements may be specified in flight project Work Order Authorizations and/or 540 policies.

1.3.7 COMPUTER SYSTEMS MANAGEMENT

The contractor shall provide computer systems management and maintenance for computer systems as identified Task Orders. Systems management includes implementing software updates, controlling hardware and software configurations, maintaining software security including virus protection, controlling network resources, supporting users accounts, implementing hardware and software upgrades, file/data backup and archiving, and tracking all ADP resources.

1.4 MANAGEMENT

The contractor shall provide a management staff and structure to efficiently implement the requirements of this SOW. Management requirements are defined in the following Work

Breakdown Structure (WBS) definitions.

1.4.1 Senior Management

The contractor shall establish a support services contractor organization on site at the GSFC headed by a single Point of Contact (POC) responsible for the work associated with this contract. This manager shall be responsible (e.g., management, technical capability, reliability, responsiveness, productivity, and cost) to GSFC and to the parent company for the fulfillment of all terms and conditions of this contract and shall have the authority to direct and control the actions of the contractor personnel insofar as they are part of or impact the requirements of this support services contract.

It is imperative that the contractor maintain quick response capability to react to rapidly changing requirements that increase or decrease staffing. Therefore, the contractor shall have the capability for supporting the financial activity necessary for emergency procurements including sub- contracting, recruiting and staffing necessary for quick response, and for rapidly responding to any labor relations problems.

The contractor shall maintain a staff and schedule work in an optimum manner to provide economical and efficient support for engineering, operations, maintenance, and fabrication.

The contractor work force shall be adjusted as necessary to accommodate the total workload as agreed to in negotiated Task Orders.

All plans and procedures for operating Government facilities will be reviewed and approved by the Government.

The contractor shall review all facility operating procedures at least once per year. The contractor shall provide the following plans and procedures:

Procedures for periodic and emergency maintenance of the facilities and ancillary equipment;

Maintenance schedules for periodic maintenance of facilities and equipment;

Contingency plans and procedures required for responding to emergencies, including operations of critical facilities such as cleanrooms, weather related problems, power outages, work stoppages due to labor unrest, and unscheduled absences of the on-site

Project Manager or supervisors, to minimize hazards to personnel, flight hardware, facilities, and equipment; and to minimize adverse schedule impact to project integration and test activities.

The contractor shall provide the following reports and reviews:

Monthly and semi-annual reports on work assigned for facilities and/or services; and

A monthly status review of significant work in progress with the government.

1.4.2 Project Management

The contractor shall have the capability to manage large and small-scale improvements to

GSFC technical facility capability or capacity.