8-Specifications.pdf

SPECIFICATIONS

Supplementary Professional Primary Care and Mental Health Concessionaire Services for the Access2Health Channelview Wellness Pod Complex for Harris County Precinct 2

SCOPE

Harris County is seeking qualified and experienced firms to provide professional primary care and mental health concessionaire services at the Access2Health Channelview Wellness Pod Complex for Harris County Precinct 2 for two (2) years beginning approximately December 1, 2025.

PRE-SUBMITTAL CONFERENCE AND SITE VISIT

A pre-submittal conference will be held on October 1, 2025, at 10:00 a.m. CDT. The Pre-submittal conference will begin on time and as scheduled at 16003 Lorenzo St., Channelview, TX 77530; check-in required.

Immediately following the pre-submittal conference, a site visit will be conducted to inspect the location.

Attendance is not mandatory; however, all vendors are encouraged to attend in order to have a better understanding of the requirements of this RFQ. This will be the only opportunity to tour the facility. No additional tours will be offered. Vendors must RSVP to participate in the pre-submittal conference. Individuals who have confirmed attendance will be allowed to participate. Should you wish to attend, contact Amber Seastrunk at the Office of the Purchasing Agent, via email at Amber.Seastrunk@pur.hctx.net by September 29, 2025, at 12:00 p.m. CDT. Persons with disabilities requiring special accommodations should contact the Office of the Purchasing Agent at (713) 274-4400 at least two (2) days prior to the pre-submittal conference.

It is the responsibility of each vendor to examine the entire Request for Qualifications (RFQ) package, seek clarification in writing, and review their offer for accuracy before submitting. Questions relating to this RFQ must be submitted in writing through Bonfire. The deadline for submission of questions relating to this RFQ is listed on the Event schedule within Bonfire of this project. All questions submitted in writing prior to the deadline will be compiled and answered in writing. A copy of all questions and answers will be released as a Public Notice within Bonfire to all vendors. The County will not be bound be any information conveyed verbally.

RENEWAL OPTIONS

Harris County may consider three (3) one-year renewal options, renewable one (1) year at a time, based upon the same terms, conditions and pricing as the original year. Renewal is subject to approval by the Harris County Commissioners Court. Once renewal options are exhausted, the contract must be rebid.

Harris County reserves the right to rebid at any time as is in its best interest and is not automatically bound to renew.

BACKGROUND

In January 2025 Harris County released an RFP under Job No. 240364 to obtain Professional Medical Concessionaire Services for the Access2Health SmartPods specifically for the Bentley and Spencer sites for Harris County Precinct 2. This solicitation will secure supplementary providers while reserving the right to add locations and/or services expansion under Job No. 240364.

The Channelview Wellness Pod Complex is a community investment of over $3 million and a joint effort with Precinct2gether Inc. The three (3) pod complex was funded through Hurricane Harvey 2017 Community Development Block Grant – Disaster Recovery (CDBG-DR) round one (1) funds. Two (2) pods are prefabricated, self-contained, permanent medical units and one (1) pod is a dedicated restroom.

Each pod is approximately 700 square feet (sf) and located at the existing Martin L. Flukinger Community Center site. The Channelview Wellness Pod Complex is an innovative answer to dealing with health care mailto:Amber.Seastrunk@pur.hctx.net disparities and provides health services to families who may be uninsured or underinsured in Harris County Precinct 2 to improve Access2healthcare.

Purpose Harris County Precinct 2 (HCP2) has invested in the Access2Health Channelview Wellness Complex program to decrease healthcare disparities of constituents in HCP2.

SPECIFICATION

Harris County (“HC” or the “County”) is seeking qualified and experienced firms to provide supplementary primary care and mental health concessionaire services for the Access2Health Channelview Wellness Complex located in HCP2 at no cost to the County. Harris County is not seeking a staffing service provider for this contract.

Overview of Concessionaire Services The vendor shall propose a service plan which meets the criteria described within the specifications.

The services to be performed by the Concessionaire shall include, but are not limited to, the following:

A. Clinical services and preventive healthcare that includes health education, Primary Care, and Psychiatry/Mental Health. These services are geared to improve the access to quality healthcare, address the high rates of chronic disease and the cancer clusters, and create a proactive culture of health within the underserved community of Harris County Precinct 2.

Provider shall be able to deliver culturally competent services that engage Precinct 2’s sixty-five (65) percent Latino community.

Prior to award, HCP2 reserves the right to negotiate all aspects of the services described within the Specifications to fit its operational needs, including, but not limited to the scope of services offered by vendor and the number(s) and type(s) of personnel necessary to carry out the services.

Location of Wellness Pod Complex The Access2Health Channelview Wellness Pod Complex is located at 16003 Lorenzo St., Channelview, TX 77530.

Facility Details:

Each pod is a 700sf Americans with Disabilities Act (ADA) compliant, prefabricated building with wheelchair ramp.

General Vendor Requirements:

Operating Hours HCP2 aims to provide services for our underserved community.

A. Minimum Hours of Operation: The vendor shall operate the Access2Health Wellness Pod Complex with evening and weekend availability.

B. Harris County May Alter Operating Hours: Harris County may, with twenty-four (24) hours’ notice to the vendor, require earlier opening times or later closing times for any location and the vendor shall comply with such requirements. Harris County may adjust operating hours with adequate justification.

Payment for Services The vendor shall accurately record each point of sale. The vendor shall prepare a description of its cash handling and payment recording systems and equipment to be included within the vendor’s proposal submission. Such systems and equipment shall be utilized by the vendor in its operations at the Channelview Wellness Pod Complex.

Data Collection The vendor shall submit a monthly outcome report to HCP2 by the 10th day after the end of the month which shall include:

• number of clients served,

• visit type,

• age, and

• services provided.

The vendor shall also present a quarterly comparison report to HCP2 via virtual or in-person meeting(s) by the 15th day after the end of the quarter. The report shall document and incorporate a data collection system where the vendor can show how these services are improving the health disparities of the constituents that the vendors serve at the Channelview Wellness Pod Complex. The report shall also include any necessary documentation for CDBG-DR grant compliance measures.

Personnel The vendor shall furnish prompt, courteous, and efficient service and shall ensure polite conduct and demeanor on the part of its representatives, agents, and employees, collectively referred to herein as "personnel". The vendor shall employ or permit the employment of only such personnel as will assure a high standard of service to the public. All personnel shall wear badges or other suitable means of identification at all times of employment and dress code assigned by the Concessionaire. No personnel shall use improper language, act in a loud, boisterous, or otherwise improper way, or be permitted to solicit business in an inappropriate manner.

The vendor shall select and appoint a Manager of the vendor's operations at the Channelview Wellness Pod Complex. The appointed Manager shall be available during operating hours by phone and email.

The vendor shall ensure all employees have passed a background check up to and including crimes against children.

Licenses, Permits and Taxes The vendor shall pay for and obtain all licenses, permits, and certificates required by law for services rendered to constituents. The vendor shall pay all taxes in accordance with the statues of the State of Texas, City of Houston and all other regulatory agencies.

Inspection and Maintenance The vendor shall maintain a clean, operable, and safe condition in the Channelview Wellness Pod Complex including restroom facilities allocated for constituent use. HCP2 will inspect the Pod Complex monthly and provide maintenance for the physical Pod Complex buildings. HCP2 will also maintain the grounds associated with the Pod Complex, complete pest control services, and maintain all electrical and water services associated with the Access2Health Pod Complex. The vendor shall notify the HCP2 designated representative within twenty-four (24) hours if any damage occurs to the Pod Complex.

Potential Awards and Recognitions If HCP2 is awarded any kind of recognition for the work performed by or with the Concessionaire(s), the Concessionaire(s) will be included in the recognitions of the potential awards. For example, National Association of Counties (NACo) Achievement Awards or Texas Association of Counties (TAC) Awards.

Right to Enter Premises The County has the right to enter the Channelview Wellness Pod Complex at all times to make such repairs, alterations and replacements as deemed necessary or advisable and, from time to time, to construct or install over, in, under or through the Pod Complex new lines, pipes, mains, wires, conduits and equipment; provided, however, that such repair, alternations, replacement or construction shall not unreasonably interfere with the use of the Pod Complex by the vendor.

Equipment The vendor shall purchase and maintain at its own expense all approved equipment and fixtures needed to provide the services listed within the specifications and in vendor’s proposal. The vendor shall install trade fixtures upon approval of Harris County as to type and manner of installation.

Signs, Advertising & Displays The vendor shall not erect, construct, or place any sign, advertisement or display upon any portion of the Pod Complex without first obtaining prior written approval from HCP2. The vendor shall not erect, construct, or place any sign, advertisement or display outside the Pod Complex.

Prohibited Acts The vendor shall not do or permit to be done anything specified.

A. Interfere with Access. Do anything which may interfere with free access and passage to the Premises or the areas adjacent, or in the streets or sidewalks, or hinder police, firefighting, or other emergency personnel in the discharge of their duties, or hinder access to utility, heating, ventilating or air-conditioning systems, or portions thereof, on or adjoining the Premises.

B. Interfere with Systems. Do anything which may interfere with the effectiveness of utility, heating, ventilating or air-conditioning systems or portions of these systems, on or adjoining the Premises (including lines, pipes, wires, conduits, and equipment connected with or appurtenant thereto).

C. Permit Smoking When Prohibited. Do anything contrary to the City's ordinance, prohibiting smoking.

D. Install Unauthorized Locks. Place any additional lock of any kind upon any window or interior or exterior door in the Premises. Make any change in any existing door or window lock or the mechanism thereof, unless a key therefore is maintained on the Premises, nor refuse, upon the expiration or sooner termination of services, to surrender to Harris County any and all keys to the interior or exterior doors on the Premises, whether said keys were furnished to or otherwise procured by the Concessionaire. In the event of the loss of any keys furnished by Harris County, the Concessionaire will pay the County, on demand, the cost for replacement key(s), and the cost of re-keying the County's locks.

E. Permit Loitering or Lodging. Permit undue loitering on or about the Premises or use the Premises, or any part of, for lodging or sleeping purposes; or

G. Permit Unlawful Use. Use or allow the Premises to be used for any unlawful purpose.