8-RFP - Elevator Maintenance Services SNOC26271025 - 10 2026.docx

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SNOC26271025 - RFP - Elevator Maintenance Services
Solicitation number
SNOC26271025
Issued by
Utah

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This is a Request for Proposal (RFP) issued by Snow College in Utah for elevator maintenance services. The RFP seeks proposals from qualified vendors to provide comprehensive maintenance services and required State and Federal testing for the elevators and lifts located at the Snow College campus. The solicitation invites interested parties to submit proposals for these essential facility services, with Snow College expecting to acquire maintenance and testing capabilities to ensure compliance with applicable regulations and maintain safe elevator operations across the institution.

The file indicates this is a competitive procurement process for ongoing elevator maintenance and certification services. Specific details regarding pricing structure, contract term, renewal options, response deadlines, site visit requirements, and bidder conference information should be contained within the complete RFP documentation. Interested vendors should review all solicitation materials carefully to understand the scope of work, service level requirements, and submission procedures for this opportunity.

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RFP - Elevator Maintenance Services

RFP #SNOC26271025

Issued November 12, 2026

Section 1 - General Information
Section 2 - College Background and Environment
Section 3 - General Overview
Section 4 - Scope of Work / Requirements.
Section 5 - Experience / References
Section 6 - Interview / Discussion
Section 7 - Pricing / Cost
Section 8 - Contact Information
Section 9 - Proposal Evaluation

I.

II. GENERAL INFORMATION

A. Proposal Response Outline. Proposals must be concise and in outline format. Pertinent supplemental information should be referenced and included as attachments. All proposals must be organized and tabbed to comply with the following sections:

1. LETTER OF TRANSMITTAL. The letter of transmittal should include an introduction to the supplier’s company, the name, address, telephone number and fax number of the person to be contacted, along with others who are authorized to represent the company in dealing with this bid. Any other information not appropriately contained in the proposal itself should also be included in the letter.

2. EXECUTIVE SUMMARY. An executive summary will briefly describe the supplier’s approach and clearly indicate any options or alternatives being proposed. It should also indicate any major requirements that cannot be met by the supplier.

3. DETAILED DISCUSSION. This section should constitute the major portion of the proposal and must contain a specific response in outline form to each section in this RFP. Outline numbers should correspond, in order, to the section numbers contained in the RFP. Failure to provide written response to items indicated in this bid will be interpreted by the Snow College (hereafter referred to as “Snow” or “College”) as an inability, by the supplier, to provide the requested product, service or function.

4. COST PROPOSAL. The supplier must describe all costs to the College associated with the proposal, in order for the College to determine the full financial impact of the proposal. The College will bear no responsibility for payment of any costs not disclosed in the proposal. It must be submitted as a separate file from any other responses to this RFP, to be accepted. If any costs are given in any part of the response(s) in the RFP, except in the separately submitted document for costs, the RFP will be eliminated from further consideration.

5. Additional information and attachments, if any.

B.Administrative Guidance. The information provided herein is intended to assist suppliers in the preparation of proposals necessary to properly respond to this proposal. The bid is designed to provide interested suppliers with sufficient basic information to submit proposals meeting minimum requirements, but is not
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intended to limit a proposal’s content or to exclude any relevant or essential data therefrom. Suppliers are at liberty and are encouraged to expand upon the specifications to evidence service capability under any proposal.

C. Issuing office and bid Reference Number. The Purchasing Department of the College is the issuing office for this document and all subsequent addenda relating to it. The reference number for the transaction is Bid/RFP #SNOC26271025. This number must be referred to on all proposals, correspondence, and documentation relating to the bid.

D. Response Date. One (1) digital file copy for each (RFP Response and a file for the Cost Proposal) that will be submitted in the bidding portal (U3P - Utah Public, Procurement Place) including, samples, marketing brochures and other material must be received by 5:00 p.m. MT/MDT on Tuesday, Dec. 8th, 2026. Proposals received after this deadline will be late and ineligible for consideration. Please give yourself enough time to ensure your response is received on-time. Please reach out to U3Padmin@utah.gov for limited technical support.

E. Inquiries. Questions arising subsequently to the issuance of the bid, which could have a significant impact on the responses to the bid, should be submitted through the bidding portal (U3P). All such questions should be received by Tuesday, Nov. 24th, 2026, at 12:00 p.m. MT/MDT (noon).

NOTE: Suppliers are not to contact or otherwise communicate with any College trustee, officer, and faculty or staff member regarding this RFP without prior written consent from the Snow College Director of Purchasing. Contacts without prior written authorization may result in disqualification for any award made hereunder.

F.Important Dates. The following dates are significant for this bid.
RFP Dated and IssuedNov. 12, 2026
Mandatory Walk ThroughNov. 18, 2026 - (See III-D)
Questions DeadlineNov. 24, 2026 - (See E above)
Proposal Response DateDec 08. 20, 2026 - (See D above)
Presentation Date(s)Dec. 18, 2026 - (See Section V)

G. Proposal Validity Time. Proposals containing less than ninety (90) calendar day’s acceptance time will not be considered.

H. Consideration of Proposals. The College may award a contract based on initial proposals received without discussion of such proposals. Accordingly, each initial proposal should be submitted with the most favorable price and service. available.

I. Oral Presentation. An oral presentation, by a vendor, to supplement a proposal may be required. These presentations will be scheduled, if required, by the College Procurement Services subsequent to the receipt of proposals and prior to the award of the contract.

J. Award of the Contract/Agreement. The Procurement Services Department of the College is the only department authorized to award a contract hereunder. Any award, hereunder, will be subject to any existing College contractual obligations. This RFP and the Suppliers responses and all clarifications, and communications will become part of the purchasing agreement with the selected vendor/supplier.

The contract will be reviewed by Snow College’s legal counsel and must contain acceptable FERPA, GRAMA (Utah Government Records Access and Management Act 63G-2-101), and Governing Law clauses.

K. Contract Period and Effective Date. Is the time frame specified in the bid.

L. News Releases. News releases pertaining to the Bid or the proposal contract will be made only by the College.

M. Protected Information. The Government Records Access and Management Act, Section 63-1-101 et seq., Utah Code Annotated, ("GRAMA") provides that information in the proposal(s) submitted may be open for public inspection. If a supplier desires to have certain information contained in its proposal(s) protected from such disclosure, the supplier may request such treatment by providing a "written claim of business confidentiality and a concise statement of reasons supporting the claim of business confidentiality" with the proposal (GRAMA, Section 63-2-308). Pricing elements of any proposal will not be considered protected. All material contained in and/or submitted with the proposal becomes the property of the College and may be returned only at the College’s option.

N. Process for Requesting Non-Disclosure: Any Bidder requesting that a record be protected shall include with the bid a Claim of Business Confidentiality. To protect information under a Claim of Business Confidentiality, the Bidder must complete the Claim of Business Confidentiality form with the following information:

1. Provide a written Claim of Business Confidentiality at the time the information (bid) is provided to the state, and

a. Include a concise statement of reasons supporting the claim of business confidentiality (Subsection 63G-2-309(1)).

b. Submit an electronic “redacted” (excluding protected information) copy of the proposal. Copy must clearly be marked “Redacted Version.”

2. An entire bid cannot be identified as “PROTECTED”, “CONFIDENTIAL” or “PROPRIETARY” and shall be considered non-responsive unless the Bidder removes the designation.

3. Redacted Copy: If a Bidder submits a bid that contains information claimed to be business confidential or protected information, the Bidder MUST submit two separate proposals: one redacted version for public release, with all protected business confidential information either blacked-out or removed, clearly marked as "Redacted Version"; and one non-redacted version for evaluation purposes clearly marked as "Protected Business Confidential."

O. EQUAL OPPORTUNITY AND TITLE IX: The Contractor agrees to abide by the provisions of Title VI and VII of the Civil Rights Act of 1964 (42USC 2000e) which prohibits discrimination against any employee or applicant for employment or any applicant or recipient of services, on the basis of race, religion, color, or national origin; and further agrees to abide by Executive Order No. 11246, as amended, which prohibits discrimination on the basis of sex; 45 CFR 90 which prohibits discrimination on the basis of age; and Section 504 of the Rehabilitation Act of 1973; or the Americans with Disabilities Act of 1990 which prohibits discrimination on the basis of disabilities. Also, the Contractor agrees to abide by Utah's Executive Order, dated March 17, 1993, which prohibits sexual harassment in the workplace. Contractor agrees that while interacting with Snow College employees, volunteers, and students it will comply with Title IX of the Education Amendments of 1972 (20 USC 1681) which prohibits discrimination on the basis of sex in any federally funded education program or activity. Contractor must include this provision in every subcontract or purchase order relating to purchases by Snow College to ensure that the subcontractors and vendors are bound by this provision. Contractor additionally agrees that it will cooperate with any investigation by Snow College of a claimed violation of the above, to abide by any interim measures imposed during the course of an investigation and/or final measures imposed as a result of an investigation, and that its contract may be terminated without further recourse in the event of a finding of a violation by Contractor or its employees, subcontractors and related parties.

P. Notices. The supplier must specify the name, title, and address of the person to whom all correspondence, regarding any contract awarded as a result of this bid, should be directed (including amendments to the contract). All amendments must be in writing and signed by both parties.

Q. Incurring Costs. The College will not be liable for any cost which suppliers may incur in the preparation or presentation of their proposal(s). Proposals should be concise, straightforward and prepared simply and economically. Expensive displays, bindings or promotional materials are neither desired nor required. However, there is no intent made here to limit a proposal’s content or to exclude any relevant or essential data therefrom.

R. Addendums to Bid. In the event that it becomes necessary to revise this bid in whole, or in part, an addendum will be provided to all suppliers through the bidding portal (U3P).

S. Alternative Proposals. A supplier may submit more than one proposal, each of which must follow the Proposal Response Outline and satisfy the requirements of the bid. The supplier’s prime proposal must be complete and comply with all instructions. The alternative proposals may be in abbreviated form, following the bid response outline, but providing complete information only for sections which differ in any way from those contained in the prime proposal. If alternative proposals are submitted, the reasons for the alternative(s) and its comparative benefits must be explained. Each proposal submitted will be evaluated on its own merits.

T. Authorized Supplier Representatives. The proposal will list the name, title, office address, telephone number, and fax number of the person(s) authorized to represent the supplier regarding this bid. The College reserves the right to negotiate a change in the individual assigned to represent the firm awarded this contract, if the assigned representative is not supplying the needs of the College appropriately. The right will carry forward through the response period and during the term of the contract.

U. Award of Subcontracts. For each subcontract, if any, which the supplier proposes to award, the supplier must specify, in writing, the proposed subcontractor’s name and address, and the purpose of the contract. Any supplier proposing subcontracts as a part of a proposal must explicitly state so in the proposal, and must include the above-stated information for each subcontract. Approval by the College Purchasing Department is required prior to the awarding of any subcontracts. Any Subcontractor will be required to provide evidence to the College of the same indemnification or insurance provisions described herein. A payment bond is required if subcontractor(s) are used.

V. Assignment. Supplier will not assign the order, subcontract it or sublet it, as a whole, without the prior written consent of the College. Assignment, subcontracting, or subletting such consent, will in no way, relieve the supplier of any of its obligations under this order. Supplier is responsible for all payments to any assigned subcontract or sublet.

W. Remedies. The laws of the State of Utah will apply in all disputes arising out of the bid or any award made hereunder.

X. Compliance. The supplier hereby agrees to abide by all applicable federal, state, county, and city laws and regulations, and to be responsible for obtaining and/or processing any and all permits and licenses that may be required.

Y. Service/Cancellation. Inadequate delivery, poor service, or failure to adhere to the covenants of any offering may be cause for cancellation of the contract. Contract may be terminated with 90 (ninety) day written notification.

Z. Acceptance of Services Rendered. The College, through its designated agents and representatives, will be the sole determining judge of whether services rendered under the contract satisfy the requirements as identified in the contract order.

AA. State and Local Taxes. The College is exempt from sales and excise taxes. Exemption certification information appears on all purchase orders issued by the College. Such taxes will not be included in quoted prices. However, if the supplier believes any taxes apply, they will be shown separately. If not so shown, they will be considered an expense of the supplier.

AB. Anti-Collusion. The submittal of a proposal constitutes agreement that the offeror has not divulged his proposal to offerors, nor has colluded with any other offerors or parties to a proposal whatsoever.

AC. Indemnification. The supplier will indemnify and hold harmless, the College, the State of Utah, its officers, employees, and agents from and against any and all claims, demands, causes of action, orders, decrees, or judgments for injury, death, or damage to person or property, loss damage, and liability (including all costs and reasonable attorney’s fees incurred in defending any claim, demand or cause of action) occasioned by, growing out of, or arising or resulting from (a) the performance of any services required herein to be performed by supplier, or (b) any act, error, or omission on the part of the supplier, or its agents, employees, or subcontractors.

AD. Insurance. Supplier will maintain Comprehensive General, Contractual, and Automobile Liability Insurance, with a minimum limit of $2,000,000 per occurrence for bodily injury (including death) and property damage liability, as required by Federal, State and local laws, statutes and ordinances governing the transportation services herein described. Supplier will maintain all employee related insurances, in the statutory amounts, such as unemployment compensation, worker’s compensation, and employer’s liability, for its employees involved in performing services pursuant to this agreement.

The College and the State of Utah will be named as additional insured on the Comprehensive General, Contractual, and Automobile Liability policies provided for herein and certificates of insurance, signed by the insurer, will be provided prior to the College awarding the bid. These certificates will contain a provision which indicates that the College will be given thirty (30) days written notice of cancellation or any material change to these insurance policies. The insurance company(s) chosen by the supplier, will be licensed to do business in the states in which it operates, and will be approved by the College prior to the award of the bid.

AE. Restrictions. All proposals must clearly set forth any restrictions or provisions deemed necessary by the supplier to effectively service the proposed contract.

AF. Payment. College will pay for the project once completed to the College’s satisfaction, approved by the project manager, and any and all damages are taken care of.

AG. Bond(s). The College requires a payment if subcontractors are used and performance bond for the amount of the bid, if vendor requires any type or form of prepayment terms, (if it is over $5,000), or the amount of the project is over $50,000. The purchase of the bond is the vendor’s responsibility. Bond(s) must be issued by a B+ or better rated company, by AM Best rated Surety Company, and/or listed on the treasury listing.

AH. Right to Reject. The College reserves the right to reject any or all proposals and to waive any informality or technicality, in any proposal, in the interest of the College.

AI. Licenses. The contractor, by responding to the bid, signifies that they have all the current licenses to operate a business and perform this type of work within the State of Utah.

AJ. Software Licensing Fees. No licensing fees shall be due until the Subscriptions or Software have been configured, implemented and are running to College’s reasonable satisfaction.

AK. Accounting. Supplier must keep accurate accounting records of all operations covered by this document and is to establish and maintain a system of bookkeeping and accounting satisfactory to the College. The supplier should be able to summarize and concisely report information, in a timely manner, through the duration of any contract resulting from this bid. The records must be available for audits by the College during the duration of this contract.

AL. Anti-Boycott Actions. In accordance with Utah Code 63G-27-102, Contractor certifies that it is not currently engaged in an “economic boycott” nor a “boycott of the State of Israel” as those terms are defined in that Code section. Contractor also agrees not to engage in either boycott for the duration of this contract. If Contractor does engage in such a boycott, it shall immediately provide written notification to the public entity party to this contract.

AM. Participating Entities – Cooperative Purchasing. All USHE USHE member institutions may, at their option, purchase off of the resulting contract by either signing a Participating Addendum to the resulting contract/agreement or entering into a separate, direct contract with the awarded offeror: Snow College, Salt Lake Community College, Utah State University, Weber State University, University of Utah, Utah Valley University, Southern Utah University, Utah Tech University, Bridgerland Technical College, Davis Technical College, Ogden-Weber Technical College, Southwest Technical College, Uintah Basin Technical College, Dixie Technical College, Mountainland Technical College, Tooele Technical College, and any other institution of higher education that the State of Utah may form in the future. After reviewing the awarded proposal and contract, each institution may choose not to proceed with a procurement or enter into any agreement.

III. COLLEGE BACKGROUND AND ENVIRONMENT

A. College Background

1. Snow College is a two-year public college, and in January of 2020 The Chronicle of Higher Educations has ranked Snow College #1 in the nation for student success of two-year colleges. Located in the heart of Utah, at the foot of the Wasatch Mountains, Snow College is the one of the oldest comprehensive two-year college in the Western United States.

The College was established in 1888; excellence continues to be the hallmark of all our work and activities. We are the preferred choice of approximately 5,000+ students who want a small College experience filled with a variety of many different activities, events and performances. With campuses located in Ephraim, Richfield, and online, students’ complete degrees in Associate of Arts, Science or Applied Science with numerous specialized, short-term vocational training certificates and diplomas including a few Bachelor’s degrees.

Besides serving the student population, the programs also serve the larger counties and high school activities, as well.

IV. GENERAL OVERVIEW

A. The purpose of this Request for Proposal (RFP) is to solicit proposals to enter into a contract, with a qualified vendor to provide a maintenance services and required State and Federal testing of the elevators and lifts at Snow College, hereafter referred to as "The College." The College is examining several alternatives for providing this service and may decide, after reviewing proposals submitted, not to enter into any agreement. The College is interested in purchasing the best possible solution for meeting this need.

Snow College invites interested parties to submit a proposal to provide this service and expects to acquire these services. All responses to the RFP should reflect this functionality.

This document constitutes a Request for Proposal (RFP), via competitive sealed proposals, from qualified individuals or organizations, to perform the Scope of Work set forth herein. This request may result in an offer by Snow College to purchase, in accordance with the terms and conditions of this RFP, the services and/or products proposed by the successful firm. Firms are strongly encouraged to carefully read the entire request for proposal.

B. The vendor is to provide and include ALL costs, such as: software, equipment, training, implementation, labor, all materials, all types of fees, and all travel expenses associated with bringing the services(s) to completion as approved by the College. All costs must be supplied in a separately sealed envelope submitted “cost section” document of the proposal to be accepted. If cost is found anywhere in the RFP, the RFP will be eliminated from further consideration.

C. Contract Period for this RFP

1. The College wishes to establish a contract with the selected vendor for five years. Contract can be canceled upon 60- day written notice. Contract starting at bid award and contract signing in first part of January 2027.

D. Mandatory Walk Through

1. Mandatory walk through for both the Ephraim and Richfield Campus

a.Date: November 18th, 2026 (Both Campuses)
b.Places:
(1)Richfield Campus at 9:00 a.m. MST, meet in the Sevier Valley Center (SVC) lobby.
(2)Ephraim Campus at 11:30 a.m. MST, meet in the Health Science Building (West campus), Conference room 163 (345 W 100 N).

V. SCOPE OF WORK / REPORTING / CUSTOMER SVC. / SAFETY

A. Scope of Work

1. Minimum required specifications for providing the services to Snow College are listed in this section. In the content of the submitted proposal, vendors should indicate, in detail, how the required performance and services will be delivered and include any relevant additional services or resources available through the Vendor that are not specifically solicited by this RFP, but may be beneficial to Snow College.

2. Contractor under this contract will maintain the entire list College elevators and lift equipment as hereinafter described (list is available as PDF on SciQuest/Jaggaer/U3P in the Buyer Attachments folder). All maintenance work shall be performed only by licensed technicians directly employed and supervised by the contractor who are experienced, skilled, trained, and licensed in maintaining or repairing this equipment. (Exception is off site specialist work, such as a major motor rebuild.) It will not be assigned to any agent or subcontractor

3. Contractor will provide a dedicated 24/7/365 dispatching service manned by personnel who are directly employed by the contractor. A College Facilities management employee will be given the ability to contact and communicate directly with the elevator service technician in order to discuss and resolve elevator related problems.

4. Contractor will regularly (monthly) perform maintenance services, and systematically examine, adjust, clean, lubricate, furnish lubricants, and when conditions warrant, repair and replace: machine, motor generator and controller parts, including but not limited to worms, gears, thrusts, bearings, commutators, rotating elements, coils, contacts, resistors, magnet frame, hydraulic valves, and other major and minor parts. These replacement parts and lubricants shall be equal to or better than the parts installed by original manufacturer in terms of both performance and quality. Contractor will provide a list of all repair parts, repair part numbers, and source of manufacturer to the College representative as repairs are completed.

5. Contractor will periodically examine all safety devices and governors, and equalize the tension on all equipment

6. Contractor will perform all safety tests as required by ANSI-A17.1 and required by the State of Utah. These shall be performed when they become due.

7. Contractor shall examine, lubricate, adjust, repair and or replace such things as the following (but not limited to):

a.Clean and inspect machine room
b.Stopping accuracy + or - 0.5 in.
c.Door close Force <30 lbf.#
d.Car door reopening devices
e.Car door, gate equipment, and operator
f.Car stop switch(es), Emer. Communications, signals/buttons, alarm (optional switch/buttons), Emer. Light and ventilation
g.Clean and inspect car top and devices
h.Top of car operating (inspect) device, including stop switch, and light
i.Car top guide shoes/rollers guides
j.Leveling devices/hardware
k.Hoistway doors, tracks, and door locks
l.Pit lighting, stop switch, clean and inspect pit
m.Jack/packing and oil recovery device
n.Car bottom guide shoes/roller guides
o.Power unit oil level/condition, oil leaks, and belt tension
p.Motor start contacts/connections

8. Contractor shall, as required, inspect, observe and adjust and maintain equipment components such as (but not limited to):

a.Traveling cable(s)
b.Car safety device
c.Overhead, car top, and hoisting sheaves
d.Directional/final limits
e.Clean and inspect hoistway
f.Oil lines, supports and spring buffers
g.Power lines
h.Motor lubrication
i.Valve strainers
j.Door close kinetic energy
k.Interlocks
l.Car and hatch door hangers
m.Car and hatch door operators
n.Signal system and emergency power
o.Call or station buttons and lights

9. Contractor will perform annual no-load safety tests as required by code for both Federal and State.

10. Contractor will perform the relief and rupture tests when due.

11. Contractor will inspect and perform on each elevator and lift all test(s) required by the ANSI-A17.1 and State of Utah for certification including (but not limited to) the five (5) year safety test (contract speed, full load etc.) and any other necessary tests.

12. Contractor will conduct Emergency Fireman's Service. Phase I and II operation shall be tested and inspected in accordance with ANSI-A17.1.

13. Contractor will ensure 24 hour ADA phone access from each elevator.

14. Contractor will provide a rapid response time for service calls. Please describe your company's promised rapid response time in your proposal.

B. Reporting Requirements

1. Contractor shall maintain call back and repair data, and for each unit, as well as regular maintenance work completed, and Contractor will provide copies of these reports to the College.

2. On an annual basis the contractor will present an annual report of the condition and performance of each piece of equipment maintained under this agreement, with the focus on the frequency of recurring call backs. Contractor shall propose steps to be taken to help the reduction of the call backs.

C. Customer Service & Emergency Calls

1. Contact will assign a representative to the College's account who will be available for consultations in any matter relating to the maintenance of the units. The representative will be available to discuss the elevator needs with College, in areas of modernization, traffic handling, recommendations and requirements of code authorities, and proper use and care of the units.

2. Emergency Calls and Non-Routine Repairs:

a.Please explain how you provide this service, provide a commitment for response times, and describe what constitutes an emergency call.
b.In the cost document (not in the main RFP response) please describe all costs associated with emergency calls.
c.Please explain how entrapment-related emergency calls will be handled including response times.
d.Please explain how non-routine maintenance and repairs will be handled including response times.

D. Safety Program

1. The contractor should have a written safety program or employee handbook which contains the safety policies governing: general safety rules, hazard communication, personal protective equipment, fall protection, lockout/tagout and a range of potentially hazardous job sit conditions.

a.Provide a copy of such this safety program in your RFP response.
b.Contractor must also have ongoing training program, and continuously educate employees on safety issue, to fulfill the federal training requirements.

E. Parts Availability

1. Please describe your spare parts program including the types of parts stocked, manufacturers of spare parts, and explain how your spare parts program will be sufficient for normal maintenance and repair of the College's elevators.

F. Insurance Requirements

1. Contract will maintain and keep in force for the duration of the contract, the certificates of insurance as specified below, and current certificates shall be provided to the College each year of the contract.

2. Contractor, upon award, shall provide the College with certificates of insurance coverage as outlined below.

a.General Aggregate - $5,000,000
b.Personal & Adv Injury - $5,000,000
c.Each Occurrence - $5,000,000
d.Fire Damage (any one fire) - $1,000,000
e.Automobile Bodily Injury & Property Damage Liability - $5,000,000 combined single limit
f.Workers Compensation and Employers Liability - Standard limits as required by applicable Worker's Compensation laws.
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G.Licensing

1. Vendor must be licensed to maintain and repairs all the manufactures elevators listed in the attached Elevator List document. Please specify your licensing, certificates and trainings information and must provide copies of license(s) for all technicians that will be working on the College's elevators.

VI. EXPERIENCE / REFERENCES

A. Provide a brief history of the firm, length of time the company has been in business, and how long the firm has been providing this type of service to public and/or higher education institutions. Offerors must have been in this business for providing these services for a minimum of three years. In your proposal, please specify your dates of providing elevator maintenance and repair services.

B. Provide the following stats about your service:

1.Your current number of total clients
2.Your current retention rate

C. Provide a minimum of three (3) client references. The College prefers references that are public community colleges and/or higher education institutions similar in scope to the College who are current clients if you have them. Additionally, if you have Higher Education clients in Utah, vendors must provide a list of all of those institutions. The College reserves the right to contact or visit any of the vendor's current or past customers, including Snow College, to evaluate the level of performance and customer satisfaction. Reference information shall include the following:

1.Name and location of institution
2.Name and title of contact at the institution
3.Telephone number of contact
4.E-mail of contact
5.Dates of services provided

D. Furnishing incorrect or incomplete reference information may lead to the Offeror's elimination from consideration for award. The decision to eliminate an Offeror from consideration for poor reference checks or for incorrect and/or incomplete reference information shall be at the sole discretion of the College and shall not be subject to appeal.

VII. INTERVIEW & DISCUSSION

A.The vendors that receive a total score over 90 points (out of 150 - 50 per evaluator) in the first evaluation stage, in scoring from only the section of Scope
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of Work and Requirements, Experience/References, will be asked to do an interview and discussion.

1. Those notified will receive an e-mail of a simple outline for the interview/discussion at that time.

2. Presentations can be in person or on-line (web conference).

a.Length will be 45 minutes maximum, including questions.
b.Presenters should only include items outlined in the invitation email.

3. Presentations will be dynamic and interactive.

B. The presentations will be scheduled for Friday Dec 18th, 2026. Please make appropriate scheduling in your calendar. We will let the vendors know which date and time they have been scheduled for on or before Friday, December 11th, 2026.

VIII. PRICING / COST

A. Provide (one copy) and submit a brief detailed description of each cost associated with your proposal with individual line item costs and a grand total for the whole project on a single page in a separately sealed envelope marked as “Cost Proposal.”

*** MUST BE SUBMITTED IN A SEPARATELY SEALED ENVELOPE AND ON A SEPARATE PAGE /COVER – SEPARATE FROM ALL OTHER RESPONSES TO THIS RFP TO BE ACCEPTED. ***

If any pricing information is found in the RFP proposal(s), other than in the separately submitted sealed cost proposal document, the proposal will be eliminated from any further consideration.

B. Provide a detailed summary and brief explanation of all pricing/costs and revenue sharing proposals associated with your proposed proposal.

1. Include itemized categories such as:

a.Monthly costs for routine inspections and maintenance
b.Cost of other inspections required by State or Federal law
c.Personnel
d.Equipment
e.Software, licenses, etc.
f.Reports
g.Supplies, etc.
h.All labor etc.
i.All travel etc.
j.Any and ALL other cost or fees
k.Must include All other relevant costs for services to be provided for this contract.

2. Provide information regarding how the cost to add additional elevators, should the College construct new elevators during the duration of the contract, shall be submitted (expecting at least one in about 2 years. The building has been started).

3. All pricing from the vendor must be guaranteed for the term of the contract.

4. Provide any optional (not required) cost incentives that the vendor is willing to give to the College in consideration. Examples: scholarships, free services, free options, etc. Must be marked as optional.

5. Provide a separate cost proposal for all costs associated with optional additional services you offer, that might be of interest to the College. This pricing must be marked specifically as optional.

6. Fees

a. Maintenance Fees - Price per unit, month, year for each of the following (see list on units):

(1)Year one
(2)Year two
(3)Year three
(4)Year four
(5)Year five

b. Specify Pricing for emergency calls cost rates (not covered under the contract cost, such as "misuse" or "acts of God", etc.)

(1)Regular working hours rate per hour - certified mechanic
(2)Regular working hours rate per hour - worker
(3)Overtime working hours rate per hour - certified mechanic
(4)Overtime working hours rate per hour - worker
(5)Holidays working hours rate per hour - certified mechanic
(6)Holidays working hours rate per hour - worker
(7)All travel charges

IX. CONTACT INFORMATION

A. Please complete the following information:

Signature of Provider

Name of Provider

Submission Date

Company Name

Company Address

Contact E-mail Address

Contact Phone Number

X. PROPOSAL EVALUATION

A. Evaluation Process

1. All proposals, in response to this RFP, will be evaluated in a manner consistent with the Utah Procurement Code and all applicable rules and policies.

In the initial phase of the evaluation process, an evaluation committee will review all proposals received in a timely manner. The proposals will be opened so as to avoid disclosure of the contents to competing firms. All proposals will be held in strict confidence by those appointed to evaluate the proposals until the contract has been awarded.

The following procedures will be followed in the evaluation process:

a. Non-responsive proposals (those not conforming to the RFP requirements) will be eliminated first.

b. The remaining proposals will be carefully evaluated to eliminate those proposals which, in the judgment of the committee, fail to offer sufficient and substantive provisions to warrant further consideration.

c. At the conclusion of this initial evaluation phase, finalist vendor proposals will be selected for detailed review and evaluation and vendors may then be selected for demos if needed or specified.

2.The College reserves the right, as provided by Utah State law, to negotiate with the finalists and to call for best and final offers if needed. The award of the contract will be made based on the evaluation and recommendations of the committee after the study of the offers and demonstrations
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3.

4. The contract will be awarded on the basis of a determination as to which offer will provide the optimum value to the College.

B. Evaluation Criteria

1. Proposals will be evaluated in accordance with the following criteria:

a
Overall ability to meet requirements
20 points
b
Experience / References
10 points
c
Licensing / Certification / Safety / Trainings
5 points
d
Response time for call outs (emergency and non-routine maintenance)
15 points
e
Presentation
20 points

e

Total cost. Over all value of product(s)/service(s) Cost is scored by (Total possible points x (2 - vendors proposed total cost / Lowest total cost proposed))

30 Points

(Per evaluator) Total Points
100 Points
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