8-RFP 25-47 Drug Alcohol Treatment Services.docx

Montgomery County RFP 25-47 Department of Health and Human Services – Office of Drug and Alcohol Drug & Alcohol Treatment Services Introduction Montgomery County is located approximately twenty miles west of Center City Philadelphia, PA. Governed by a three-member Board of Commissioners, the County government is a large diverse organization whose mission is to provide quality services in an efficient and cost-effective manner.

Montgomery County, with nearly 869,000 residents, is the third most populated county in the Commonwealth of Pennsylvania. Some of the services the county government provides its citizens include health and human services, a highly regarded community college, an outstanding park and historic site system, and a judiciary recognized as one of the Commonwealth’s finest.

The Montgomery County Department of Health and Human Services (HHS) offers a full continuum of services to ensure the health, safety and well-being of county residents. The Department serves children, families, young adults, adults and older adults through its offices which include Children and Youth, Community Connections, Drug and Alcohol, Early Learning Resource Centers, Housing and Community Development, Mental Health/Developmental Disabilities/Early Intervention, Public Health, Senior Services, Managed Care Solutions, and Veterans Services. Strategic Offices for the Department support dissemination of important health information and quality and compliance. HHS is fully integrated to provide seamless, coordinated care delivery all focused on enhancing the health and well-being of the residents of Montgomery County.

The Department of Health and Human Services is mindful of:

1. Being trauma-informed, (and)

2. Maximizing diversity, equity, and inclusion, (and)

3. Working in true partnership with staff, partners, individuals and families we serve

The Office of Drug and Alcohol (ODA) is one of nine program offices within the Department of Health and Human Services (HHS). The Office of Drug and Alcohol is the Single County Authority (SCA) in Montgomery County as designated by the Pennsylvania Department of Drug and Alcohol Programs (DDAP). The Montgomery County SCA is responsible for planning, coordinating and oversight of all publicly funded substance use disorder prevention, intervention, case management, treatment and recovery support services to eligible Montgomery County residents. The goals of the ODA as outlined by DDAP are to: prevent individuals from abusing drugs and alcohol; intervene in a timely, helpful way with persons already experimenting with drugs and alcohol; to provide needed treatment services to people dependent on drugs and/or alcohol; case management; and recovery support services to assist individuals to obtain treatment and support people with services once discharged from treatment.

The Office of Managed Care Solutions (OMCS), a strategic unit within the Department of Health and Human Services (HHS), oversees the Behavioral HealthChoices contract for Montgomery County. OMCS collaborates with HHS program offices – particularly the Office of Mental Health/Developmental Disabilities/Early Intervention (MH/DD/EI) and the office of Drug and Alcohol (ODA) - to support an integrated behavioral health system that promotes whole-person care. While this RFP pertains to services funded through ODA, providers are expected to enroll in HealthChoices and pursue in-network status with Magellan, the County’s Behavioral Health Managed Care Organization. Please note that the network enrollment process is separate from this RFP and requires both state and Magellan approval for service descriptions prior to service delivery.

The ODA contracts with a comprehensive network of substance use treatment providers for eligible residents living in Montgomery County. These providers are located throughout the county and offer specialty services within their systems to ensure a variety of treatment programming for individuals seeking and meeting criteria for drug and alcohol treatment services.

Scope of Work The SCA is issuing a request for proposal (RFP) to procure Drug and Alcohol Services for eligible adults and adolescents funded by the county. Services include:

A. Clinical Outpatient Services (Intensive Outpatient/Outpatient) B. Case Management C. Recovery Support Services D. Specialty Services (region specific)

This request seeks to address the outpatient, case management, and recovery support needs for individuals with substance use disorders (SUD) across Montgomery County’s four regions: Western (Region 1), North Central (Region 2), Central (Region 3), and Eastern (Region 4) (See exhibit A for a map of regions). Applicants must provide all three core services (A, B, and C) in each region for which they apply, along with any applicable specialty services (D). Providers must demonstrate alignment with Montgomery County’s recovery-oriented principles and practices. The target population includes county residents – adults and adolescents (ages 11-21) - requiring substance use treatment and recovery support.

General duties and expectations:

· Maintain availability to respond to client needs during evening and weekend hours

· Provide resources and support to reduce language barriers for individuals with limited English proficiency

· Demonstrate competency in treating individuals with co-occurring mental health and substance use disorders

· Ensure adequate staffing levels across all services, supported by a clear supervision structure to meet staff and client needs

· Remain in good standing with all contractual entities and comply with all relevant agreements and standards

A. Drug and Alcohol Clinical Outpatient Services: Intensive Outpatient/Outpatient (861A & 861B) Outpatient treatment is a type of care whereby an individual receives treatment while residing in the community to provide the maximum amount of flexibility to meet the treatment needs of patients at different stages of a substance use disorder (SUD). These services vary by individual need and are provided in regularly scheduled treatment sessions of (usually) fewer than nine (9) hours per week for outpatient (ASAM Level of Care 1.0) and nine (9) to nineteen (19) hours for intensive outpatient (ASAM Level of Care 2.1).

Duties for providing clinical outpatient services shall include but are not limited to:

· Ensure compliance with all Clinical Services requirements as outlined in the DDAP Case Management and Clinical Services Manualas, HealthChoices regulations, and Magellan’s standards for billing Drug and Alcohol assessments.

· Utilize evidence-based practices to deliver treatment addressing all clinical needs

· Provide Intensive Outpatient Services (Level 2.1) to individuals who meet the criteria

· Incorporate family involvement in treatment, including services tailored for adolescents

· Coordinate and/or provide access to specialized medical consultations and tests, including:

1. Physical examination

2. Psychiatric evaluation

3. HIV, TB, and Hepatitis testing

4. Other laboratory work, as needed

· Facilitate coordination of care, including case consultations, and aftercare planning

· Prescribe FDA-approved Medication Assisted Treatment (MAT) as appropriate

· Ensure timely data entry of all required elements in the PA WITS database, in accordance with DDAP-mandated timeframes

· Maintain Individual files that include:

1. All elements required by SCA and licensing standards

2. Documentation of each service delivered prior to billing

NOTE: An updated DDAP Case Management and Clinical Services Manual, covering the period from 1/1/26 to 6/30/30, is expected to be released. Revisions may impact the scope of work outlined above and in the following section.

B. Drug and Alcohol Case Management Services (9100) Case management is defined as a collaborative process between the individual and the case manager that facilitates access to available resources and includes engagement and retention in treatment and support services, while simultaneously educating the individual in the skills necessary to achieve and maintain self-sufficiency and recovery from a substance use disorder. Case management services will be targeted to persons seeking and/or receiving SCA funded treatment services. All Montgomery County residents are entitled to a face-to-face Drug and Alcohol screening and/or assessment on behalf of the SCA regardless of third-party payer. There is no limit to the number of screening and assessments Montgomery County residents can receive during the fiscal year.

Primary Goals of Case Management

· Enhance treatment retention and completion

· Support individuals in staying engaged in treatment to promote recovery and long-term self-sufficiency

· Improve access to essential services

· Connection of individuals with core support such as:

· Primary health care

· Psychiatric care

· Stable housing

· Positive support networks

· Vocational training and employment

Core Functions of Case Management

· Screening

· Identify urgent care needs and ensure timely intervention

· Assessment

· Determine the appropriate level of care and placement based on individual needs

· Coordination and advocacy

· Facilitate service delivery and advocate for the individual’s access to necessary supports

Case Management duties include, but are not limited to:

· Ensure compliance with all Case Management requirements as outlined in the DDAP Case Management and Clinical Services Manual HealthChoices regulations, and Magellan’s standards for billing Drug and Alcohol assessments

· Client Screening and Assessment Procedures

· Conduct screening to identify emergent care needs, including withdrawal management, prenatal/perinatal care, and psychiatric services. Refer individuals to appropriate services as needed

· Complete a comprehensive assessment and evaluation for treatment services within 7 calendar days of the initial contact or screening

· Offer this service a minimum of 5 days per week to ensure timely access

· Admission and Placement Timelines

· Place individuals at the appropriate level of care within fourteen (14) calendar days following the Level of Care Assessment (LOCA)

· Admit individuals requiring withdrawal management within twenty-four (24) hours of identification

· Refer and admit individuals from priority populations to the appropriate level of care immediately upon identification

· Ongoing Client Engagement and Documentation

· Maintain regular contact with clients and relevant staff throughout treatment to monitor progress, assess future needs, and ensure timely submission of paperwork for SCA continued stay requests

· Maintain accurate client records in both the PA WITS and the provider’s record management system, in compliance with SCA and DDAP requirements

· Review individual financial eligibility and support documentation at least annually, and ensure all required documents are submitted to the SCA accordingly

· Community Collaboration

· Establish and maintain relationships with community providers to address the full spectrum of client needs, including those related to social determinants of health

NOTE: The Case Management Unit must be a distinct and separate unit from the Outpatient Program albeit, while working collaboratively with the outpatient program clinical staff.

C. Recovery Support Services (930R)

Recovery Support Services are non-clinical interventions designed to help individuals and families recover and stabilize from substance use disorders. These services include social support, coordination among service providers, and access to a broad range of human services that promote recovery, wellness, and improved quality of life.

A Certified Recovery Specialist (CRS) is a trained individual with personal, lived experience in recovery. By sharing their journey, a CRS offers valuable insight and peer-based support to others navigating similar challenges. Acting as a role model, mentor, advocate, and motivator, the CRS provides ongoing guidance to individuals at all stages of recovery.

Core functions of a CRS include:

· Assisting individuals in accessing community resources

· Supporting the development of personalized recovery plans

· Advocating for client needs and eliminating barriers to recovery

· Encouraging wellness through peer-based engagement and natural supports CRS services are distinct from clinical services. Therefore, all documentation and consents must be maintained separately in the CRS chart. To ensure quality and effectiveness, CRS caseloads should align with best practices—serving a minimum of 10 and no more than 25 individuals monthly. These caseload numbers must be accurately reflected in the monthly CRS report submitted to the SCA.

CRS duties shall include but are not limited to:

· Referral Process

· A completed CRS Referral Form must be submitted to initiate services

· The CRS will attempt to contact the referred individual within three (3) business days of receiving the referral. All contact attempts must be documented in the individual’s chart

· Initial Engagement

· The CRS will conduct the first face-to-face engagement with the individual within seven (7) business days of receiving the referral

· Ongoing Contact

· The CRS will maintain at least monthly contact with each individual on their caseload

· Consent and Documentation

· Consent to participate in CRS services must be obtained with the first thirty (30) days of admission

· Additional consents must be completed for the SCA and any other entities or individuals with whom the CRS may communicate on behalf of the individual

· Planning and Assessment

· A Recovery Plan and Strength-Based Assessment must be completed within the first thirty (30) days of admission and updated every ninety (90) days thereafter

· A Crisis Plan must be completed within the first thirty (30) days and updated as needed

NOTE: It is the expectation of the SCA that each region will have at least one (1) full-time in-house CRS to support their outpatient program.

D. SPECIALTY SERVICES

Operation Rebound – Central Region Only Partnership with the Norristown Police Department – a Pre-Arrest Diversion Program

· Primary Goals of Operation Rebound:

· Reduce the incidence of fatal and non-fatal overdoses within Norristown Borough

· Divert individuals with SUD from the criminal justice system

· Increase engagement in treatment and recovery support services among individuals with SUD

Program Staffing Requirements

· The SCA requires the following dedicated personnel for this initiative:

· One (1) Certified Recovery Specialist (CRS)

· One (1) Case Manager

Roles and Responsibilities

· Certified Recovery Specialist – in addition to standard CRS duties outlined in Section C:

· Conduct outreach and engagement in collaboration with NPD, focusing on areas with high overdose and substance use activity

· Facilitate warm handoffs to the case manager for individuals expressing interest in treatment or support services

· Case Manager – In addition to standard case management duties outlined in Section B:

· Work in tandem with the CRS to conduct community-based Level of Care Assessments

· Assist individuals in accessing appropriate treatment and recovery resources

Overdose Data 2 Action (OD2A) – Western Region Only Expanding CRS and Case Management Services in Pottstown Recovery Houses

· Primary Goals of OD2A:

· Enhance recovery support services for residents of Montgomery County recovery houses to improve recovery outcomes and reduce overdose deaths

· Increase workforce capacity to connect people who use drugs (PWUD) with appropriate care and services

· Strengthen data-drive prevention efforts through expanded use of surveillance, program evaluation, and community data tailored to population needs

· Promote equitable access to care, services, and long-term recovery for PWUD, especially those underserved by existing overdose prevention programs and the healthcare system

Program Staffing Requirements

· The SCA requires the following dedicated personnel for this initiative:

· One (1) Certified Recovery Specialist (CRS)

· One (1) Case Manager

Roles and Responsibilities

· Certified Recovery Specialist – same as CRS duties listed in section C

· Case Manager – same as CM duties listed in section B

Warm Handoff – Northern Central Region Only Providing warm handoff services within Abington Memorial Hospital

· Primary Goals of Warm Handoff:

· Facilitate access to appropriate resources within Emergency Departments and assist individuals in navigating healthcare and support systems

· Collaborate with SCA providers – including inpatient, outpatient, and case management services – to ensure timely and effective linkages to care

· Offer education and access to harm reduction materials during warm handoff interactions

· Secure necessary agreements (e.g., Memorandum of Understanding or Letter of Agreement) to ensure access to the Emergency Department

Program Staffing Requirements

· The SCA requires the following dedicated personnel for this initiative:

· One (1) CRS

Roles and Responsibilities

· Certified Recovery Specialist – in addition to standard CRS duties outlined in Section C:

· Assist individuals admitted to the Emergency Department for drug or alcohol related reasons in identifying treatment and non-treatment needs

· Facilitate referrals and navigate barriers as needed Requirements To be eligible to produce the deliverables associated with this Request for Proposal (RFP), the ODA requires the respondent:

1. Be physically located within Montgomery County, Pennsylvania. Providers located within ten (10) miles of the county border are also eligible to apply.

2. Possess and maintain a current license for Outpatient Services from the PA Department of Drug and Alcohol Programs (DDAP), Bureau of Quality Assurance for Prevention, and Treatment and Program Licensure Division

3. Submit Licensing Action Plans to the County Office when appropriate.

4. Maintain an active contract with Magellan Behavioral Health to deliver outpatient services to Montgomery County HealthChoices members throughout the RFP period, and pursue HealthChoices enrollment and Magellan in-network status for drug and alcohol assessments and CRS services

5. Provide all three core services outlined in this RFP – Outpatient Services, Case Management, and Recovery Support Services – in each region for which the provider is applying

6. Offer any applicable specialty services as required by the RFP

7. Adhere to the guidelines for staffing and supervision, as outlined in the DDAP Case Management and Clinical Services Manual.

8. Have a minimum of five (5) years experience in delivering:

· Drug and Alcohol Outpatient Services

· Case Management Services

· Assessment Services

Metrics and/or Outcomes Performance Metrics, Outcomes, Standards, and Reporting Requirements

Clinical Outpatient metrics and data to be collected:

· Initial Outpatient Appointment (individual, group, medical)-Fourteen (14) calendar days from assessment.

· Number of outpatient individuals on MAT

· Length of stay in Outpatient Treatment

· Discharge status

Case Management metrics and data to be collected:

· Initial Assessment Appointment-Seven (7) calendar days from first documented contact (screening).

CRS metrics and data to be collected:

· Initial face to face contact seven (7) calendar days after referral received

Reporting Requirements:

· Monthly Case Management Report

· Monthly CRS Report

· Monthly Warm Hand Off Report- for Northern Central Region only

· Monthly Operation Rebound Report – Central Region only

· Performance Based Metrics Report

· All performance-based metrics data will be submitted directly to the Office of Performance and Planning through a provider portal.

Information Technology Ability to comply with Information Technology policies, requirements and software/hardware capabilities

Cost Proposal This program will be funded through DDAP Federal Drug, DDAP Federal Alcohol, DDAP Gambling, DDAP SOR, DDAP State, DDAP Opioid Overdose, DUI, PCCD, OCY, HSBG BHSI, HSBG Act 152, OD2A, HealthChoices and HSBG OUD funds. The ODA expects to award 4 contracts for the proposal to cover the 4 identified regions across the county.

Funding will depend on the availability of State and Federal funds. Funds for this contract are based on the estimate of State and Federal funds for the applicable years. Should funding be reduced below the estimated level, the amount of funds available for the contract may be reduced or terminated per notice by the Montgomery County SCA.

SCA funding is limited to the six-month and twelve-month caps noted below with annual reviews for possible financial increases, if warranted, each fiscal year under the terms and conditions of the awarded contract.

SCA funds are intended to serve indigent clients without resources who are unable to pay for their addiction treatment.

Funds for this contract are designated by the Montgomery County SCA solely and award of this contract does not guarantee contracts with other funding entities. HealthChoices contracting is managed through the provider network process and is autonomous of this contract award. Additional state approval is required for service descriptions related to supplemental services, such as CRS and DA assessments.

A. Intensive outpatient/outpatient drug and alcohol services (861A & 861B) Clinical Outpatient services will be reimbursed on a fee for service basis according to the rates on Exhibit B.

B. Case Management (9100) Case Management services are funded on a cost reimbursement basis. Staffing must include at least one (1) Full Time Equivalent Case Manager depending on the Region(s) applied for in this RFP.

1/1/26-6/30/26 maximum SCA participation:

7/1/26-6/30/27 maximum SCA participation:

C. Recovery Support Services (930R) The Recovery Support Services award is based on a cost reimbursement budget. The proposed budget needs to be inclusive of any anticipated revenues received by other third parties or other off-setting revenue. Please include these revenues in your proposal. Grant awardees will be expected to include any actual off-setting revenues when invoicing.

1/1/26-6/30/26 maximum SCA participation:

7/1/26-6/30/27 maximum SCA participation:

Police Diversion Operation Rebound (Central region only) The Police Diversion award is based on a cost reimbursement budget. The proposed budget needs to be inclusive of any anticipated revenues received by other third parties or other off-setting revenue. Please include these revenues in your proposal. Grant awardees will be expected to include any actual off-setting revenues when invoicing. Funds for this service are expected to be used for one (1) certified recovery specialist, one (1) case manager, and financial support for NPD.

Overdose data 2 action (western region only) The OD2A award is based on a cost reimbursement budget. The proposed budget needs to be inclusive of any anticipated revenues received by other third parties or other off-setting revenue. Please include these revenues in your proposal. Grant awardees will be expected to include any actual off-setting revenues when invoicing.

Warm handoff (northern Central region only) The WHO award is based on a cost reimbursement budget. The proposed budget needs to be inclusive of any anticipated revenues received by other third parties or other off-setting revenue. Please include these revenues in your proposal. Grant awardees will be expected to include any actual off-setting revenues when invoicing. Funds for this service are expected to be used for one (1) certified recovery specialist and any other program-related costs.

Value Added Consideration Additional value will be added for providers who are:

· Ability to provide Mobile Case Management Services to Montgomery County residents

· Mobile Case Management Services defined as community-based case management in a HIPAA compliant setting

· Plan for integrating ASAM aligned Partial Hospitalization Program (ASAM 2.5 Level of Care) into Clinical Outpatient setting within the first year of contract

· Experience providing specialized care to adolescents

Contract Period with Option to Extend/Renew The contract period shall be two and a half (2.5) years commencing on the date of the contract execution, January 1, 2026. The contract may, by mutual written assent of the parties, be extended for two (2) additional one (1) year periods or portion thereof, up to a cumulative total of four and a half (4.5) years.

Should the County desire to exercise this option, notification to the successful contractor shall be given prior to the contract's expiration. The successful contractor must respond within 15 days (about 2 weeks) of the said notification including the fee schedule.

The County reserves the right to accept or reject said proposed adjustments. Should the County reject said proposed adjustments, or if the successful contractor does not respond within the prescribed 15 days (about 2 weeks), the contract will automatically expire at the end of the contract period.

PROPOSAL SUBMITTAL

Submissions are made electronically through the Bonfire Portal.

Offeror must submit both a “Technical Proposal” (NO PRICING) and a “Cost Proposal” as separate documents as part of its Proposal package. In addition, a current W9 and completed Appendix “A” document must be uploaded.

QUESTIONS

All questions regarding this Specification must be submitted via the Messages/Vendor Discussions section of this Solicitation in Bonfire.

RFP Response Narrative Format Template

Introduction The format that follows is to be used in preparing your proposal in response to the RFP. The applicant’s operations, plans, capabilities, and prior experience are of primary interest to Montgomery County Department of Health and Human Services, Office of Drug and Alcohol.

Proposals must be clear and concise, and the proposal format/contract should adhere to the following guidelines:

· Proposals must be 45 pages or less, not including attachments or title page

· Word or PDF file types

· 12 pt. Sans Serif font (i.e., Calibri or Arial)

· Single spaced, with a minimum of 0.75-inch margins

· Title page shall include

· Corporate name and address

· List of all licensed drug and alcohol programs with DDAP License Numbers and other license numbers, i.e., OMHSAS, if applicable

· Contract person(s) name, telephone number and email

· Provider Identification (EIN)

· RFP Title and Number

· Table of Contents

· Number each page and include applicant agency and name next to page number

· Responses must be labeled in accordance with specific requirements in this RFP

· Each question should be written out before the vendor response

Background Statement and Prior Experience

1. Provide a brief history/overview of your organization, including ownership, current leadership, and board of directors. Include your mission, vision, and guiding principles.

2. Describe your organization’s experience delivering substance use disorder treatment and recovery support services to individuals covered by Medical Assistance/Health Choices, Medicare, private insurance, and those who are uninsured. If your organization is not currently in-network with private insurers, outline your plan to become credentialed. Indicate whether your organization is designated as a Compass Community Partner.

Service Description

1. Describe your organization’s current approach to evaluating and meeting the demand for evening and weekend service hours. Include existing service hours, staffing assignments, and any measures already in place to address these needs.

a. Explain how your agency will continuously monitor service demand and ensure adequate staffing to meet access and timeliness requirements.

2. Outline how your organization identifies and addresses language barriers. Provide specific strategies used to meet these needs and submit any relevant policies or procedures that support Culturally and Linguistically Appropriate Services (CLAS).

3. Describe the system your agency will implement to support, coordinate, and treat individuals with co-occurring mental health and substance use disorders.

a. Describe your agency’s access to psychiatric appointments, including timeframes for access to psychiatric time.

4. Specify the region(s) for which your agency is applying for.

Agency Organization

1. Please describe your organization’s staffing approach (e.g., direct employment, subcontracting, hybrid model) and provide the rationale behind this method.

2. Provide the staff turnover rate for all services outlined in this RFP over the past twelve (12) months. Include any changes made to HR policies or programs in response to turnover trends.

3. Outline your supervision process for Outpatient, Case Management, and CRS services, including frequency and format of supervision.

4. Describe training provided to staff on trauma-informed care, relevant state and county initiatives, and community resources. Explain how supervisors ensure staff apply training to practice.

5. List all required training for staff across the services in this RFP. Indicate how many current clinical and case management staff are ASAM-trained.

6. Is your organization currently on any Corrective Action Plan(s) (CAP) or under any holds with any funders that might limit your ability to fulfill this contract? If so, describe the circumstances and your plan for resolution.

7. Please provide contact information (name, title, and email) for two (2) individuals responsible for signing contracts.

Clinical Outpatient/Intensive Outpatient Drug and Alcohol Services

1. Please describe your organization's experience with implementing, sustaining, and advancing Evidence-Based Practices. Include a list of EBPs currently in use, with specific attention to trauma-informed care, treatment of co-occurring disorders, and services for justice-involved individuals.

2. Provide a program description for your existing Intensive Outpatient Program. If not currently offered, indicate your organization’s readiness and capacity to implement one.

3. Explain how family members and significant others are integrated into the treatment process. Detail the services available to families and describe the organization's approach and history in treating adolescents.

4. Describe your organization’s approach to collaborative care, including coordination with external providers, internal case consultations, and aftercare planning.

5. Outline your organization’s use of urine drug screens within the treatment protocol. Describe how ongoing substance use is addressed during treatment.

6. Provide your organization’s policy on MAT, including the types of medications offered and how MAT is incorporated into the overall system of care. If not currently offering MAT, indicate how you intend to ensure access to MAT for patients and your organization’s readiness and capacity to implement MAT services.

Drug and Alcohol Case Management Services

1. Describe your agency’s case management framework and procedures for ensuring timely access to screening and assessment in alignment with SCA and DDAP requirements.

2. Outline your agency’s process for ensuring immediate treatment access for priority populations and individuals requiring withdrawal management. Include key provider relationships that support this access.

3. Explain how emergent needs are identified and addressed during the initial screening phase.

4. Describe your agency’s coordination with behavioral health, physical health, and other stakeholders. Detail how staff communicate case management needs, manage referrals, and how these processes are monitored and improved over time.

5. Describe how case managers assist clients in obtaining required documentation, such as proof of residency and income, to qualify for SCA funding.

6. Explain the agency’s approach to addressing non-treatment needs identified in the DDAP Recovery Planner, including partnerships with community organizations that address social determinants of heath.

7. Submit a service description for conducting assessments for HealthChoices members using the designated HealthChoices Service Description Template and Addendum forms (see attachment C for Magellan Program Description Expectations). Include your organization’s timeline for enrolling in HealthChoices and pursuing in-network status with Magellan.

Certified Recovery Specialist Services

1. Please describe your organization’s experience with Certified Recovery Specialist staff, including the scope of services provided, the number of CRS staff employed, and the number of individuals served in the past year. If your organization does not currently utilize CRS series outline your implementation plan for these services.

2. Detail the role and responsibilities of CRS staff within your organization and explain how services will align with SAMHSA’s Recovery-Oriented, Person-Centered approach (see exhibit D). Include the service modalities used.

3. Describe your agency’s efforts to collaborate with other CRS providers and community partners to enhance service delivery and continuity of care.

4. Explain how your organization will work with the SCA to ensure CRS documentation and continuing education meet SCA requirements and SAMHSA’s Core Competencies (see exhibit E).

5. Submit a service description for conducting CRS services for HealthChoices members using the designated HealthChoices Services Description Template and Addendum forms (see attachment C for Magellan Program Description Expectations). Include your organization's timeline for enrolling in HealthChoices and pursuing in-network status with Magellan.

Specialty Services

Operation Rebound (Central region bidders only)

1. Describe your agency’s current partnership with the Norristown Police Department. If no formal relationship currently exists, outline your plan and timeline for initiating engagement.

2. Explain how your agency will establish a Memorandum of Understanding (MOU) or Letter of Support (LOS) with the Norristown Police Department within the first year of the contract, and ensure it is reviewed and updated annually.

Warm Handoff (North Central region bidders only)

1. Describe your agency’s current relationship with Abington Hospital. If no active partnership exists, outline your strategy to initiate engagement regarding warm handoff services, including a proposed implementation plan and timeline for outreach to hospital leadership.

2. Explain how your agency will collaborate with the SCA to ensure timely and accurate submission of all required reports in accordance with established timelines.

3. Detail your agency’s efforts to coordinate efforts with other CRS providers and the SCA. If no current collaboration exists, describe your plan to initiate and maintain these partnerships.

4. Describe how your agency will secure a Memorandum of Understanding (MOU) or Letter of Support (LOS) with Abington Hospital within the first contract year, and ensure it is reviewed and updated annually.

Overdose Data 2 Action (Western region bidders only)

1. Describe how the contracted agency will consistently engage with the recovery house network to promote awareness of program offerings among leadership and residents, ensuring appropriate referrals. Detail specific methods and explain how trust and rapport will be built and sustained.

2. Outline the agency’s existing relationships with Montgomery County organizations offering supportive services such as housing assistance, legal advocacy, and career development. Describe the strategy for initiating, maintaining, and strengthening these partnerships to enhance resident support.

Communication, Fiscal, Cost Proposal/Budget, Invoicing, and Data Reporting

1. Describe your agency’s procedure for data entry and invoicing. Explain how you ensure accuracy and timeliness to meet the county’s invoicing deadline (10th day of each month for services rendered in the previous month).

2. Detail your organization’s experience with the Pennsylvania Web Infrastructure for Treatment Services (PA WITS) and completing Government Performance and Results Act (GPRA). Include coordination procedures to collaborate with other providers and the steps taken to ensure all required data is entered accurately and timely.

3. Provide information regarding your electronic health record and ability to provide prompt, accurate, and detailed service reports.

4. Explain your approach to managing budgets and staying within the prescribed parameters. Provide specific examples demonstrating budget adherence.

5. Submit a copy of your parent organization’s policy regarding the use of excessive revenue over expenditures.

6. Describe the procedure by your parent organization to allocate indirect costs to your agency. Include the percentage used for allocation.

7. Submit separate proposed budgets for CM and CRS using the HDA-311 form for 1/1/26-6/30/26 and 7/1/26-6/30/27. Use the maximum allocation chart per service and region. If applying for multiple regions, submit separate budgets for each. Include separate budgets for specialty services if applicable to region applying for.

Quality Management and Outcomes

1. Describe your organization’s approach to reviewing agency Quality Management data, including how outcome data informs and supports operational decision-making. Include a quality management plan if available.

2. Identify the intended outcomes for all services proposed in this RFP and outline the process measures your organization will use to achieve these outcomes.

3. Specify the performance metrics your organization would implement if the SCA adopts a performance-based contracting model in the future.

List of Attachments to be Submitted

· Organizational chart

· Job descriptions pertinent to contract

· Budget or cost proposal for each service listed in this proposal on the HDA-311

· Provide separate budget narrative detailing cost proposal, inclusive of procedures that will support your ability to accept all levels of insurance.

· Certificate of Insurance (if awarded contract a COI will need to be issued listing the specific office as a holder)

· License(s), certification(s) (if applicable)

· Any other attachments requested within the scope or response narrative

· Most recent audit report

· W-9

· Three Letters of Support from Montgomery County-based agencies

· Program Descriptions for IOP, DA Assessments, and CRS services (also requested above)

Value Added Considerations

· Provide a plan for integrating ASAM aligned Partial Hospitalization Program (ASAM 2.5 Level of Care) into your Clinical Outpatient Services within the first year of contract.

· Describe your agency’s process for conducting mobile case management services.

· Detail your experience providing specialized care to adolescents.