8-Request for Qualification Introduction.pdf
PDF 174 KB Posted
- Solicitation number
- 207-26
- Issued by
- Fulton County, Georgia
About this file
This is a Request for Qualification (RFQ) Introduction document from Fulton County Schools (FCS), located in Atlanta, Georgia, seeking to establish a pre-approved pool of qualified vendors to provide professional and consulting services on an as-needed basis to the School Technology Division. FCS is soliciting vendor qualifications across seven primary service categories: Microsoft technologies (including Identity Management, Office 365, Intune, Azure, SCCM, Group Policy, SQL, SharePoint, and Business Intelligence); VMware services (virtualization platforms, NSX/software-defined networking, and AirWatch); Network services (process improvements, systems integrations, application testing, Active Directory, and network configuration); Security services (cybersecurity architecture, security engineering, penetration testing, and incident response); Applications support (software imaging, service desk, workflow creation, device management, and specific platforms such as OnBase and Nintex); Data Warehouse and AI services (data architecture, governance, analytics, machine learning, and AI infrastructure); and Project Management and Business Analysis across enterprise applications, network infrastructure, IT security, instructional technology, data warehouse, and hardware deployment projects. Additionally, FCS seeks qualified firms capable of providing contractor staff augmentation and consulting services across multiple functional areas including technology support, infrastructure management, hardware support, IT security, business intelligence, instructional applications, Canvas LMS support, instructional design, and digital media. The solicitation may result in multiple contract awards, with assignments and work agreements executed as IT needs arise.
The RFQ document does not specify pricing terms, contract duration, renewal options, set-asides, incumbent information, funding amounts, or response deadlines. Vendors must demonstrate expert-level competencies in one or more of the defined areas of need. Each engagement is expected to include remote and on-site services, detailed statements of work, projected timelines, itemized costs, service level agreements when appropriate, and defined outcomes. The contracting department can be reached at Fulton County Schools, 6201 Powers Ferry Road, Atlanta, Georgia 30339, or by phone at 470-254-8970.
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REQUEST FOR QUALIFICATION INTRODUCTION
CONTRACTING DEPARTMENT
6201 Powers Ferry Road, Atlanta, Georgia 30339 • 470-254-8970 • www.fultonschools.org/contracting 1
1. SCOPE OF WORK
Fulton County Schools (FCS) is seeking to approve a pool or list of qualified vendors to be used on an as-needed basis to evaluate business requirements, propose solutions, provide project management, and create Statement Of Work to address specific areas of need as defined by FCS. Each engagement proposed by the vendors will include remote and on-site services, scope of work, projected timelines, itemized costs, service level agreements (when appropriate), and defined outcomes. Vendors must demonstrate expert level competencies in one or more of the areas of need outlined in this Request For Qualification to be considered.
FCS is looking for vendors to assist with FCS initiatives, including but not limited to:
1. Microsoft
a. Identity Management
b. Office 365 applications (including email)
c. Intune
d. Azure
e. SCCM
f. Group Policy
g. SQL
h. SharePoint
i. Business Intelligence
2. VMWare
a. Virtualization platform
b. NSX / Software defined networking
c. AirWatch
3. Network
a. Process improvements, automation, documentation
b. Systems integrations and upgrades
c. Application load and stress testing
d. Active Directory and Group Policy
e. Network configuration, monitoring, remediation
4. Security
a. Cybersecurity Architect
b. Security Engineer
c. Network Security Engineer
d. Security Operations (SOC) Analyst
e. Incident Response Engineer
f. Penetration Tester / Vulnerability Analyst http://www.fultonschools.or/
6201 Powers Ferry Road, Atlanta, Georgia 30339 • 470-254-8970 • www.fultonschools.org/contracting 2
5. Applications
a. Software imaging and package deployment
b. Service Desk
c. Process improvements, automation, documentation
d. Workflow creation/improvement/migration/retirement
e. Technical writing
f. Collaboration and productivity
g. Device management
h. OnBase
i. Nintex
j. PowerApps 911
k. Perficient
l. Slalom
m. Intellinet
6. Data Warehouse
a. Data Architect
b. Data Warehouse Architect
c. Data Governance
d. Analytics
e. Data Science
f. AI Platform Architect
g. AI Infrastructure Engineer
h. Machine Learning Engineer
i. MLOps Engineer (AI Operations Engineer)
j. Enterprise AI Engineer
k. AI Security Architect
l. Data & AI Solutions Architect
7. Project Management and Business Analysis
a. Enterprise Applications Projects
b. Network Infrastructure Projects
c. IT Security Projects
d. Instruction Technology Projects
e. Data Warehouse Projects
f. IT Operational Hardware Deployment Projects
The School Technology Division of Fulton County Schools is also seeking qualified firms to include on a pre-approved list of vendors capable of providing contractor staff augmentation/consulting services to the district. This solicitation may yield multiple contract awards.
6201 Powers Ferry Road, Atlanta, Georgia 30339 • 470-254-8970 • www.fultonschools.org/contracting 3
The following chart lists ST functional areas along with a sampling of responsibilities within each discipline. Key consulting opportunities are also included.
ST Functional Area Core Responsibilities Key Contract
Opportunity/Role
Technology Support Specialist*
*MUST BE A+
CERTIFIED
• School Technology Support
• Technology Service Desk
• Technology Support Specialist (TSS)
• Service Desk Phone Center Operators
• Service Desk Technicians
• Other Roles (as required)
Infrastructure Management
• System Administration
• Network Administration
• Change Management
• Disaster Recovery
• Virtualization Environments
• Database Administration
• Other Roles (as required)
Hardware Support Depot • Computing Device Repair
• Device Repair Manager
• Device Repair Lead
• Device Repair Techs
ST Program Management
• ST Program Management
• ST Project Management
• Change Management
• Vendor Management
• Business Analysis
• Technical Writing
• Quality Assurance
• IT Project Manager
• IT Program Manager
• Organizational Change
Manager
• Business Analyst
• Quality Assurance
Consultant
• ST Consultant
• Other Roles (as required)
IT Security • IT Security
• IT Security Analyst
• IT Consultant
6201 Powers Ferry Road, Atlanta, Georgia 30339 • 470-254-8970 • www.fultonschools.org/contracting 4
Data Warehouse / Data Utilization
• Business Intelligence
• Business Analyst
• BI Developer
• IT Consultant
• Other Roles (as required)
Information and Instruction Applications
• Instructional Applications
• Records & Retention
• Student Information
• Application Developer
• Application Administrator
• Sr. ERP HR/HCM
Consultant
• Sr. ERP Finance Consultant
• Business Analyst
• Enterprise Architect
• Data Architect
• Records Management
• IT Consultant
• Other Roles (as required)
School Compliance
• Ensure Data Quality and FCS procedures and policy are followed
• Review Data Quality with Schools
• Other Roles (as required)
Digital Media • Provide Digital Media Support for the Division
• Video Content
• Print Content
• Other Roles (as required)
Canvas LMS Support
• Provide support for Canvas in FCS.
• Provide Tier I and II to classroom teachers
• Integration Support
• Configuration of sub accounts.
• Other Roles (as required)
Instructional Design
• Provide Support to create courses within Canvas
• Instructional Designer for Canvas courses
• Canvas End-User Support
• Other Roles (as required)
Other functional areas and/or contract roles will be added on an on-going basis.
6201 Powers Ferry Road, Atlanta, Georgia 30339 • 470-254-8970 • www.fultonschools.org/contracting 5
2. EVALUATION AND SELECTION PROCESS
The services being sought under this RFQu are professional in nature. Consequently, the evaluation of the submittals shall be based upon consideration of the demonstrated qualifications and capabilities of the qualified firms, which shall result in an award that is in the best interest of FCS.
3. AGREEMENTS AND ASSIGNMENTS
Assignment of work and agreement of execution will take place as IT needs arise.
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