8-J. Companys Background Response Additional Questions - 269-2026-110 Investment Custodian.pdf
PDF 164 KB Posted
- Attached to
- Investment Custodian and Trustee Services
- Solicitation number
- 269- 2026-110
- Issued by
- Mecklenburg County, Charlotte City, North Carolina
About this file
This is a Company's Background Response Form for RFP 269-2026-110, issued by the City of North Carolina's Finance Department to solicit Investment Custodian and Trustee Services. The RFP seeks a service provider or providers to manage the City's investment custodian and trustee operations. The form requires detailed responses across 31 questions addressing company qualifications, experience, and operational capabilities. Key evaluation areas include company history and years in business providing custodian services, public sector client references with similar organizational profiles, any prior service terminations or litigation, corporate structure and ownership, management organization charts, key personnel qualifications, team composition and subcontractor arrangements, security procedures and third-party audit results, transition and implementation plans, communication protocols, risk mitigation strategies, and specific technical and operational competencies related to investment management services.
The form requires comprehensive disclosure of company background information including certifications, security procedures for physical plants and electronic data, project planning capabilities, reporting capabilities with screenshots, and specific operational processes such as maturity notifications, trade ticket confirmations, failed delivery handling, online reporting features, debt covenant compliance procedures, bond document maintenance, invoice payment processing, DTC and EMMA notice procedures, and bank account debit/credit processes. Respondents must provide detailed documentation of their ability to meet the City's specific service requirements, demonstrate qualified personnel and proficient operations management, and present contingency plans for service continuity and risk mitigation throughout the contract term.
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FORM J – COMPANY’S BACKGROUND RESPONSE FORM
INVESTMENT CUSTODIAN AND TRUSTEE SERVICES
RFP 269-2026-110
RFP #: 269-2026-110 INVESTMENT CUSTODIAN AND TRUSTEE SERVICES
Company’s Background Response Form 1 of 3
Companies shall complete and submit responses to the following questions:
# Question Answer
1 Company’s legal name.
2 Company Location (indicate corporate headquarters and location that will be providing the services.)
How many years has your company been in business? How long has your company been providing the Services as described in Section 3?
How many public sector (cities or counties) clients does your company have? How many are using the Services. Identify by name some of the clients similar to the City (e.g. similar in size, complexity, location, type of organization.)
List any projects or services terminated by a government entity.
Please disclose the government entity that terminated and explain the reason for the termination.
6 List any litigation that your company has been involved with during the past two (2) years for Services similar to those in this RFP.
7 Provide an overview and history of your company.
If your company is a subsidiary, identify the number of employees in your company or division and the revenues of proposing company or division.
Identify any certifications held by your company if you are implementing or reselling another company’s products or services.
Include how long the partnership or certification has been in effect.
Describe your company’s complete corporate structure, including any parent companies, subsidiaries, affiliates, and other related entities.
11 Describe the ownership structure of your company, including significant or controlling equity holders.
Provide a management organization chart of your company’s overall organization, including director and officer positions and names and the reporting structure.
Describe the key individuals along with their qualifications, professional certifications and experience that would comprise your company’s team for providing the Services
If the Proposal will be from a team composed of more than one (1) company or if any subcontractor will provide more than fifteen percent (15%) of the Services, please describe the relationship, to include the form of partnership, each team member’s role, and the experience each company will bring to the relationship that qualifies
Company’s Background Response Form 2 of 3 it to fulfill its role. Provide descriptions and references for the projects on which team members have previously collaborated.
15 Explain how your organization ensures that personnel performing the Services are qualified and proficient.
If your company has been the subject of a dispute or strike by organized labor within the last five (5) years, please describe the circumstances and the resolution of the dispute.
Describe your security procedures to include a physical plant, electronic data, hard copy information, and employee security.
Explain your point of accountability for all components of the security process. Describe the results of any third-party security audits in the last five (5) years.
18 What steps will your organization take to ensure that the transition of Services runs smoothly?
19 Prepare and submit a Project Plan to describe all times, tasks and resources associated with the performance of Services.
20 Describe the communications scheme that your organization will use to keep the City informed about the Services.
21 Describe the risks associated with this contract. What contingencies have been built in to mitigate those risks?
22 Please provide screenshots of the reports described in section 3.2 as well as any other reporting provided by the Company.
23 Please describe how the Company will notify the City of upcoming maturities.
The City emails trade tickets to the Custodian and requests a reply confirming delivery before the City wires the funds. Please confirm that the Company can provide confirmation of delivery and meet this requirement.
25 Please describe how the Company handles failed deliveries and DKs.
Please describe online reporting, including details on what reports are available and when, how soon a security can be viewed after purchase, and data extraction capabilities, such as exporting files to a modifiable format.
27 Please describe your process to ensure that the debt covenants are met by the issuer.
28 Please describe the process of maintaining bond documents.
Provide details of what kind of documents will be saved.
29 Please describe how the Company would handle a missed or delayed invoice payment.
Company’s Background Response Form 3 of 3
Please describe your process to ensure all notices to Depositary Trust Company (DTC) and/or Electronic Municipal Market Access (EMMA) are done timely.
Please describe your process, including time of day, for debiting/crediting the City General Depository bank account to ensure it does not impact the day to day operations for the City.
Date: Company:
By: Signature:
Print Name and Title of Signatory
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