77344424Q0143 questions and answers as of 6.13.24.pdf

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DFC Client Protection Procedures Implementation & Training
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77344424Q0143
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This document is a set of questions and answers related to Solicitation Number 77344424Q0143, issued by the U.S. International Development Finance Corporation (DFC) for the "DFC Client Protection Procedures Implementation & Training" requirement. The solicitation is being conducted in two phases, with an advisory downselect between phases. In Phase I, vendors must submit an experience paper and past performance references. In Phase II, vendors will participate in an oral presentation, provide key personnel resumes, and submit pricing. The solicitation has a $180,000 budget and contemplates a single purchase order award. Key details include the scope of work, which involves benchmarking DFC's client protection standards against other development finance institutions, developing guidance documentation, and providing training to DFC personnel. The solicitation provides clarification on the pricing structure, the timing and format of the oral presentations, and the required qualifications for key personnel.

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U.S. International Development Finance Corporation (DFC)

DFC Client Protection Procedures Implementation & Training RFQ no. 77344424Q0143

Questions & Answers as of June 13, 2024

Number Question Answer 1 During the pre-solicitation meeting, a concern was raised regarding deliverable #4 (DFI benchmarking report) and the August holidays in Europe. In the updated schedule, the kick-off meeting date was changed.

However, even if the kick-off happens in July, can we still consider that it will take September and October to complete all of the DFIs interviews/surveying and that the DFI benchmarking report may only come in November?

With a projected contract award date of July 29, 2024, we do not anticipate the kick-off meeting occurring in July 2024.

The requirement to hold the kickoff meeting “before mid-September” accommodates the potential for contractor staff unavailability during the month of August 2024. Further, due to the anticipated absences of key DFC personnel in early August 2024, the earliest we anticipate holding the kick-off is mid- August 2024. However, the contractor will have until mid-September 2024 to execute the kick-off meeting.

The DFI benchmarking report, deliverable #4, is due approximately two-and-a-half months following deliverable #1, the kick-off meeting, based upon the due dates for intermediate deliverables #2 and #3, which are relative to the delivery of the preceding deliverable. This schedule places the due date for the DFI benchmarking report on or about early November 2024 (if the kick-off were held in mid-August 2024) to early December 2024 (if the kick-off were held in mid- September 2024).

DFC Client Protection Procedures Implementation & Training RFQ no. 77344424Q0143 Q&A as of June 13, 2024

Number Question Answer 2 Is our reading of the text below

Task Area 3 (e.g. “Note:

training is not the focus of the work in this contract, but rather the next step, once benchmarking and guidance development is complete, to support the dissemination of lessons learned and procedures developed under Task Areas 1 and 2.”) correct that the budget ceiling of $180,000 covers only Task Areas 1 and 2 but not Task Area 3 and thus our financial proposal should only consider those two tasks. However, we are expected to share in our technical proposal how we would complete Task Area 3 as well. Is this interpretation correct?

That interpretation is not correct. Prospective vendors are expected to quote a price that includes tasks 1, 2, and 3.

Tab (a) of the price template (attachment 2 to the solicitation) includes a column for estimated labor hours to perform task 3. Prospective vendors are expected to include their estimated level of effort for task 3 here. Additionally, prospective vendors are expected to include the estimated costs for any materials to perform task 3 in tab (c) of attachment 2, as well as estimated costs for travel to conduct hybrid training (if hybrid training is part of the vendor’s approach to the training requirement) in tab (d).

The referenced language appearing in italics under the task 3 title (section 4.3 in the statement of work, attachment 1 to the solicitation) was merely intended to communicate where the emphasis of this project is expected to be placed.

The $180,000 figure provided in paragraph (j) of the solicitation is inclusive of the full price to perform this requirement, inclusive of tasks 1-3 and both contract line items (CLINs).

3 For the experience paper, we are describing our experience and providing weblinks to external materials. Our submission will be limited to 5 pages. Should we include these links, given they contain additional information beyond the 5-page limit? Or would it be better to exclude the links?

Please limit your experience paper to only the five pages requested. DFC will not review or consider material in excess of these five pages, including weblinks to external material. Accordingly, we would advise against including weblinks in your submission.

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