RFP No. 75N98023R00023 - Amendment No. 1 - Questions and Responses - 121523.pdf

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment your desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATION NO. 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicable)

7. ADMINISTERED BY (If other than Item 6) CODE

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA FAR (48 CFR) 53.243

FACILITY CODE

9A. AMENDMENT OF SOLICITATION

NO.

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, is not extended.

12. ACCOUNTING AND APPROPRIATION DATA (If required) copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO.

IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

PAGE OF PAGES

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

NSN 7540-01-152-8070

Previous edition unusable

6701 Rockledge Drive, Bethesda, MD 20817

RFP No. 75N98023R00023 – Shuttle Services Amendment No. 1 – Questions and Responses

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1. Who is the incumbent?

Response: R&L Logistics Management, LLC

2. What was the contract number?

Response: 75N98019D00028

3. When is the expected period to start the contract should we win?

Response: Per the RFP, Section L, the anticipated start date is on or about June 1, 2024.

4. Can we offer positions to any personnel working on the current contract?

Response: It is up to the successful awardee if they choose to offer positions on the follow-on contract award to personnel who work on the current contract.

5. Was parking rent charged to the incumbent for shuttle buses on campus? If so, for what percentage of the contract period? (E.2. Parking of Shuttle Buses on the Campus)

Response: No, the incumbent is not charged rent for parking on campus. There is ample space to provide parking for the shuttle buses. This language is in the PWS if parking decreases, and the current shuttle spaces would be required for use by NIH Employees.

6. On average, how many hours do you estimate a run to be, as specified in the pricing schedule?

Response: The current patient shuttle schedules allow for a maximum of two (2) hours per run for the airport shuttles and a maximum of 40 minutes per run for hotel shuttles.

The patient shuttle schedules are posted on the Division of Amenities and Transportation Services (DATS) Web page and can be viewed at https://ors.od.nih.gov/pes/dats/PatientServices/Pages/default.aspx#PSS https://ors.od.nih.gov/pes/dats/PatientServices/Pages/default.aspx#PSS

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7. Will the introduction of new programs to provide superior customer service to riders be considered in choosing the winning proposal? (A.3. Goals and Performance Objectives)

Response: Please refer to Section M of the RFP regarding the basis of award.

8. Are there specific mileage requirements for the bus to minimize greenhouse gases?

(A.3. Goals and Performance Objectives, Objective D)

Response: There are no specific mileage requirements.

9. Is the current CBA still valid?

Response: The CBA included in the RFP is incorrect. Please see the correct CBA attached.

10. On page 24 of the Collective Bargaining Agreement, Addendum "A" only has wage rates through year 2019. On Page 65 of the solicitation under Section J, it has the CBA listed as 28 pages, but the attached CBA only has 25. Could you please include any missing Addendums for the wage determinations and please confirm if the entire CBA is up to date.

Response: Please see response number 9 above and the correct number of pages is 25.

11. The Performance Work Statement put out in August for the Sources Sought showed a requirement for a minimum of three (3) Electric Shuttle buses. On page 29 of the current solicitation, that paragraph has been removed. Can we confirm that there is no requirement for having any electric buses?

Response: There is no requirement for any electric vehicles.

12. On page 29 of the solicitation, Performance Work Statement, Section G.1, do we need to include all the details of our Alternative Transportation Plan and price or just state that we have one and include the estimated price?

Response: The PWS Section G.1. Alternative Transportation Services Plan is an optional service that could be exercised during the contract. The offerors are expected to provide an Alternative Transportation Services Plan (ATSP) that describes a comprehensive plan of how they would implement and perform this service. Yes, an estimated price for this service must be included.

13. On page 20, Section B.2.10, can we confirm there is no immunization requirement for

COVID-19 for contractor employees who have patient contact?

Response: The current list of required immunizations by the Clinical Center, Hospital Epidemiology Services is included in the PWS; however, this list could be subject to change.

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14. On page 12, PWS, Section B, paragraph 5 - Does the NIH have any current contracts with Para Transit vehicle providers?

Response: DATS is not aware of any NIH contracts for Para Transit vehicle providers.

The current shuttle contract does require two Para Transit vehicles.

15. Will there be a scheduled site visit?

Response: Offerors can visit the NIH Campus to observe shuttle operations; however, they cannot interfere with the operations, and this would include not having any discussions with the contract staff.

16. Can we obtain a list of seniority from all members of the current bargaining unit?

Response: Information regarding seniority would be obtained at award if the successful awardee would like to offer positions to the personnel on the current contract.

17. Are the Project Manager and Quality Assurance Specialist the only positions in which we need to provide a resume and do any of the on-site positions require a commitment letter?

Response: The three Key Personnel positions that require resumes are listed below.

Per the RFP, Section L, proposed personnel who are not currently members of the offeror's staff, a letter of commitment or other evidence of availability is required. The RFP has been updated.

1. Project Manager

2. Deputy Project Manager/Quality Assurance Specialist for Employee Shuttles

3. Alternate Project Manager for Patient Shuttles

18. RFP Section L / Para. 2.a.2 / Pg. 72 - We respectfully request that the limitation on questions be removed to ensure all bidders can get the information required to properly bid the requirements and mitigate as much risk as possible for the Government and industry.

Response: The limitation on the number of questions will not be removed.

19. RFP, Section L / Para. 2.a.2 / Pg. 72 - We have three concerns with the current proposal due date: 1) Due to the holidays, many clients will be unavailable to respond to our request for past performance questionnaires; 2) We will not have adequate time to address/course correct our proposals once we receive responses to questions from the Government; 3) Many vendors, equipment providers, systems manufactures, and leasing companies may not be able to provide the quotes needed to properly price the ODC. We respectfully request the Government provide a 30-day extension to the proposal response period, from the date that the last questions are answered.

Response: The proposal due date will not be extended.

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20. RFP, Section C - Upon contract award, will the Government consider a transition period of 90 days between contractors to allow for time to meet the fleet requirements?

Response: DATS has no concerns with a period of transition that does not disrupt the current shuttle operations and does not negatively affect the contract.

21. RFP, Section M / Para. 5, 2nd paragraph / Page 85 - This section requires 2 of the 5 references provided to be from private sector companies. Additionally, 2 of the 5 are required from the subcontractor if in a teaming arrangement. We request the Government allow Offerors to provide 5 references from Government and/or private sector companies and remove the requirement for the subcontractor to provide 2 of the 5 references.

Response: The requirement remains as stated in the RFP.

22. RFP, Section L - As an Alaska Native Corporation (ANC) holding company, our subsidiaries are structured with multiple divisions or multiple legal entities that individually perform Prime Contracts but fall under a broader corporate umbrella.

Recognizing that the use of affiliated companies' past performance is commonplace among government contracting and is allowed IAW FAR and multiple GAO decisions if the Offeror’s proposal demonstrates that the resources of the affiliate (e.g., workforce, management, facilities, or other resources) will be meaningfully contributed to contract performance, will the Government please confirm the Offeror may include prime contract past performance and experience of an affiliate company as one of its prime credited submitted past performance references so long as the Offeror demonstrates how the resources of the affiliate will meaningfully contribute to the performance of the opportunity?

Response: Offerors are to submit past performance information in accordance with the requirements specified in the RFP.

23. RFP, PWS, Section C / Page 23; and RFP Section G / Page 35; and Section L / Para. 1.

b / Page 76 - Section C and Section H conflict on the number and positions for Key Personnel. Additionally, within Section C, para. C, the number and positions conflict, and the paragraph only requires resumes for the Project Manager and Quality Assurance Specialist. Please clarify the Key Personnel positions.

Response: The key personnel positions are as follows. All require submission of a resume. RFP, PWS, Section C., and Article G.2. Key Personnel has been revised.

1. Project Manager

2. Deputy Project Manager/Quality Assurance Specialist for Employee Shuttles

3. Alternate Project Manager for Patient Shuttles

24. Would the government consider removing the requirement for Key Personnel resumes and letters of commitment, and instead request representative resumes for Key Personnel? If the resumes of proposed candidates are required for Key Personnel, but the work isn't awarded for several months, proposed Key Personnel may not be available at contract award. To avoid protests due to lack of proposed Key Personnel availability at contract award, we request the government to consider the requirement be updated to representative resumes for all Key Personnel."

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Response: The requirement for Key Personnel resumes and letters of commitment remains.

25. Section L / Para. 2.a.2 / Page 72 - The page limitations for Volume I Technical and

Volume II Business Proposal state the page limitations exclude appendices. There is not clear direction as to what items may be included as an appendix. Please confirm that 1) the organization chart and QA Checklists can be provided as an Appendix in the Technical proposal; and 2) all items requested in the Business proposal can be provided as an appendix as determined by the Offeror.

Response: The Government cannot instruct Offerors on what documents to include as appendices.

26. RFP, Performance Work Statement, Section G.1 / Paragraph 3. - This section states, "For the ATSP to be effective, it will be essential to incorporate technologies that can track vehicles via GPS. Additionally, the service must allow customers to book rides, furnish an estimated pickup timeframe, adjust timings to accommodate supplementary rider requests, analyze incoming data, and formulate logical routes that consider new ride solicitations while factoring in the path and direction of the rideshare vehicle." Which requirements are specific to the rider, which requirements are specific to the contractor, and which requirements would apply to both?"

Response: The Offeror should utilize a program that can track all aspects of the program. The booking of rides, with the capability to track estimated arrival times, should be completable by both the customer and the contractor. Additionally, the contractor should have the ability to analyze the use and route for review with the program. All routes will be pre-determined by the program before implementation.

27. RFP Section C / Para B.2.12 / page 23 - The interactive touchscreen shuttle kiosks on the NIH campus have been removed or are not operational. Does the Government still have a requirement for kiosks and, if so, what is the Government's plan to install/update the kiosks? If they are Contractor-provided, how many and what are the specifications/requirements the Contractor needs to meet?

Response: The shuttle kiosk program was discontinued. DATS is evaluating shuttle technology and types that can provide effective communications with NIH customers for future use.

RFP Number: 75N98023R00023

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b. A PPD skin test conversion Reports shall be delivered to the following addresses indicated below:

*Hospital Epidemiology Services (HES) NIH, Warren G. Magnuson Clinical Center Building 10, Room 2N224 10 Center Drive, MSC 1504 Bethesda, Maryland 20892-1504

NIH, Clinical Center, OPC Building 10, Room 1N262 10 Center Drive, MSC 1189 Bethesda, Maryland 20892-1189

Current as of July 20, 2023

B.2.11. Personnel Files for Employees Assigned to the Clinical Center and Patient Shuttle

The Contractor must maintain a personnel file on each contract employee assigned to the Clinical Center and Patient Shuttle routes. This personnel file must be made available to Clinical Center staff during The Joint Commission (TJC) inspections. The personnel folder will be housed in a secure location within the Clinical Center and will be returned to the Contractor once the TJC inspection(s) are complete. The folders will contain such items as Position Descriptions, Performance Evaluations, Personnel Information, Credentials, Competency Evaluations, Awards and Commendations, and miscellaneous items. A sample folder will be provided to the Contractor to ensure compliance with this requirement upon contract award.

B.2.12. Provide Patient Shuttle Service Information

All patient shuttles must be equipped with electronic arrival and departure technologies such as Automatic Passenger Counter, Mobile Data Terminal (MDT), or similar devices. This also includes electronic readers and Interactive Touchscreen Shuttle Kiosk(s) at select (by the Government) NIH locations. The shuttle kiosks located in each of the select NIH locations will track each of the shuttles on the NIH Shuttle Contract through GPS technology. All electronic technologies must be Rehabilitation Act of 1973 as Amended; Section 508 compliant. Shuttle buses and vans shall also be equipped with forward and rear video recording cameras only, NO AUDIO Recording is authorized.

Information on NIH-linked Web Site - The Contractor shall assist the Contracting Officer’s Representative with website information, provide patient shuttle maps, maintain and update patient shuttle schedules, and maintain and update the patient shuttle website.

C. SHUTTLE ON-SITE MANAGEMENT OFFICE

The Contractor shall provide On-Site Project Management. The on-site key personnel and the company’s corporate executive staff shall consist of professionals with a combination of education, experience, and skills in Management or the Transportation Industry commensurate with the scope of this contract. The on-site personnel will consist of the Project Manager; Deputy Project Manager/Quality Assurance Specialist for Employee Shuttles; Alternate Project Manager for Patient Shuttles, and three Dispatchers to monitor shuttle buses and NextBus or equivalent technology. The Project Manager and Quality Assurance Specialist will provide their résumés to the Contracting Officer and Government Contracting Officer’s Representative for review and approval. This team shall provide leadership that always assures the highest level of service. The Project Manager shall conduct overall management coordination and be the central point of contact with the Government for the performance of all work under this contract. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, report preparation, establishing and maintaining records, and quality control. The Contractor shall provide sufficient personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices.

The Government will provide a total of eight (8) computers for the Transportation On-Site Office and Patient Transportation Desk which will be used for Government related reports, email, and other contract-related

RFP Number: 75N98023R00023

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ARTICLE G.2. KEY PERSONNEL, HHSAR 352.237-75 (December 2015)

The key personnel specified in this contract are considered to be essential to work performance. At least 30 days prior to the contractor voluntarily diverting any of the specified individuals to other programs or contracts the Contractor shall notify the Contracting Officer and shall submit a justification for the diversion or replacement and a request to replace the individual. The request must identify the proposed replacement and provide an explanation of how the replacement's skills, experience, and credentials meet or exceed the requirements of the contract (including, when applicable, Human Subjects Testing requirements). If the employee of the contractor is terminated for cause or separates from the contractor voluntarily with less than thirty days’ notice, the Contractor shall provide the maximum notice practicable under the circumstances. The Contractor shall not divert, replace, or announce any such change to key personnel without the written consent of the Contracting Officer. The contract will be modified to add or delete key personnel as necessary to reflect the agreement of the parties.

(End of Clause)

The following individual(s) are considered to be essential to the work being performed hereunder:

Name Title Project Manager Deputy Project Manager/Quality Assurance

Specialist for Employee Shuttles Alternate Project Manager for Patient Shuttles

ARTICLE G.3. METHOD OF ORDERING AND INDEFINITE DELIVERYCONTRACT PAYMENT

METHOD

a. Orders issued under this contract may be placed as follows:

[X] in writing

[ ] via telephone

[ ] via facsimile (fax)

[ ] via electronic mail (e-mail)

[ ] Oral [Oral Orders will be confirmed in writing within days of issuance.

[ ] Other Specify:

b. The Contracting Officer is authorized to issue orders and provide written confirmation of oral orders, if applicable, under the contract.

INDEFINITE DELIVERY CONTRACT PAYMENT METHOD

To initiate and receive prompt payment, the Contractor shall comply with the following procedure:

Attachment 8

COLLECTIVE BARGAINING AGREEMENT

R&L LOGISTICS MANAGEMENT, LLC, AND

AMALGAMATED TRANSIT UNION (ATU), LOCAL #1764

This Collective Bargaining Agreement (“Agreement”) is entered into this 26th day of April, 2020, by and between R&L Logistics Management, LLC, on behalf of one of its members Advanced Technology Logistics, Inc. as a third party obligee and beneficiary of the Agreement and its successors, and assigns, hereinafter referred to as “Employer,” and Amalgamated Transit Union, Local #1764, and its successors, and assigns, hereinafter referred to as the “Union.”

ARTICLE 1

RECOGNITION

The Employer recognizes the Union as the sole representative for collective bargaining for the employees in the bargaining unit (hereafter, the “Employees”). Whenever used in this Agreement, the term “Employees” means only the full-time and part-time drivers employed by Employer who provide transit service under the National Institutes of Health (“NIH”) Shuttle Services Contract in Bethesda, Maryland (“NIH Contract”). Excluded from the meaning of “Employees” in this Agreement are other employees of the Employer.

ARTICLE 2

MANAGEMENT RIGHTS

All management functions and responsibilities that have not been restricted by provisions of the Agreement and all managerial rights, prerogatives, and functions are retained and vested exclusively in the Employer, including, but not limited to, the rights, in accordance with its sole and exclusive judgement and discretion: to direct all work forces and the affairs of the Employer; to assign employees to work not prohibited herein; to determine the number of employees to be employed; to hire employees, determine their qualifications, and assign and direct their work; to classify and reclassify employees; to suspend, discipline, or discharge for just cause; to select employees for promotion to supervisory or other salaried positions; to transfer, layoff, and recall to work; to determine the place of work; to determine and maintain reasonable standards of efficiency in operations; to determine production methods and processes; to issue and enforce Employer rules, which may from time to time be changed; to set the starting time, quitting time, and the number of hours and shifts to be worked; to determine the number, location, and operation of departments, divisions, and all other units of the Employer; to contract out work, provided the Employer will not contract out normal production or minor, routine driver’s work normally performed by Employees, if there is an employee qualified to perform such work; and to determine, manage, and fulfill the mission of the Employer and to direct Employer’s employees. These rights shall not be used in any way for discrimination against any member of the Union on account of such membership, and provided further that any act of the Employer claimed to be in conflict with any of the provisions of this Agreement may be taken up as a grievance as provided for in this Agreement.

OD - Office of Logistics and Acquisition Operations

(OLAO),