Q_and_A - 75H70726Q00027.xlsx

This is a Questions and Answers document for RFQ 75H70726Q00027, a follow-on contract for Remote Medical Coding, Billing, and Accounts Receivable services for the Taos-Picuris Health Center in Taos, New Mexico. The incumbent contractor is DT-Trak under contract 75H70721D00008 valued at $2,222,851.97. The scope of work encompasses coding, claims processing, posting, accounts receivable follow-up, and point-of-sale (POS) rejection management, with monthly historical averages of 35,000 coding actions, 15,000 billing claims, 10,000 posting transactions, 30,000 AR actions, and 20,000 POS rejections. All billing and coding functions are performed within RPMS and IHS EHR platform, with access to ABILITY and AVAILITY clearinghouse portals.

Contractors must provide their own equipment and connectivity for remote work using VPN and remote desktop access with required PIV cards; the government will provide assistance with both. Microsoft Teams is the designated communication platform for provider and staff training. Background checks average two months for completion. Contractors must submit signed SF-18 forms and IHS Buy Indian Act Indian Economic Enterprise Representation Forms, with copies of certifications required. Pricing shall be submitted on a unit-price basis per visit, claim, action, and other service units rather than hourly rates, and timecards will not be required. The solicitation is set-aside as a total Indian Small Business Economic Enterprise (ISBEE) concern, with quotes due by January 30, 2026 at 5:30 pm MST.