PWSv2_Fiber Dedicated Internet Access.pdf

American Battle Monuments Commission

Performance Work Statement

For

Fiber Dedicated Internet Access Services Version 2

May 23, 2025

Contents About ABMC Background & Objectives Scope of Services & CLIN Descriptions

CLIN 0001 – Complete Site Surveys

CLIN 0002 – Exterior Infrastructure Construction and Restoration

CLIN 0003 – Inside Wiring and Fiber Installation (Private Domain)

CLIN 0004 – IPv4 Addressing

CLIN 0005 – IPv6 Addressing (Optional)

CLIN 0006 – Fiber Internet Services (Dedicated Internet Access)

CLIN 0007 – Distributed Denial of Service (DDoS) Mitigation Services (Optional)

CLIN 0008 – Events-Based 10 Gb/s Fiber Internet (Reserve)

CLIN 0009 – Montfaucon Monument (Optional)

CLIN Requirements for Montfaucon and Montsec:

CLIN 0010 – Montsec Monument (Optional)

CLIN Requirements for Montsec:

General DIA Support Requirements Ticketing, Incident Response, and SLA Recurring CLINs Service Level Agreements (SLAs) and Service Credits Verification and Payment Risk Management & Quality Assurance Deliverables Contractor Selection and Site Assignments General Information Appendix 1A – ABMC Locations & Staff Count Appendix 1B – Bandwidth and Local Loop Operator Appendix 2 – Infrastructure Works (CLIN 0002) Requirements

1. Site Preparation

2. Trenching and Conduit Installation

3. Turf Removal and Resodding

4. Backfilling Trenches

5. Road and Walkway Crossings

6. Site Restoration

7. Quality Assurance

8. Compliance and Environmental Protection

9. Safety Protocols

Appendix 3 – Proposal Selection Criteria Appendix 4 – Response Format Appendix 5 – AutoCAD Requirements for As-Built Drawings Appendix 6 – Non-Recurring CLINs Liquidated Damages

About ABMC The American Battle Monuments Commission (ABMC) is an independent agency established under authority of Chapter 21 of Title 36 U.S.C. Its mission is to commemorate the sacrifices and achievements of the United States armed forces through the administration, operation, and maintenance of commemorative cemeteries and memorials in 17 countries around the world. ABMC is also responsible for establishing and maintaining new memorials as directed by Congress. The Commission is composed of up to 11 members appointed by the President and a Secretary of the Commission, who is also a Presidential appointee. The Secretary is responsible for the day‐to‐day operation of the Commission.

The agency’s workforce consists of approximately 500 staff, including 90 staff in Arlington, VA and Paris, France, and 250 users across 26 cemeteries. Information Technology (IT) staff work in Arlington, VA, Paris, France, and Manila, Philippines. Up to two (2) IT staff may work with Contractor on validating fiber works and site acceptance.

Background & Objectives ABMC currently uses dedicated fiber internet access (DIA) services at 29 global sites. The existing service contract expires in July 2026. This project replaces the existing services with upgraded fiber connections at all locations by April 15, 2026, before local ABMC site preparations for Memorial Day 2026. Current services range from 100Mb/s to 1Gb/s. The North Africa American Cemetery in Tunisia does not have fiber connectivity due to the absence of a last-mile fiber provider.

ABMC hosts events throughout the year, including Memorial Day, Veterans Day, and D-Day commemorations. The project must be completed by April 15, 2026. This date allows for transition from the existing contract’s ISP to the selected new contract’s ISP well before Memorial Day 2026.

ABMC requires Contractor to perform these tasks, structured by Contract Line Item Number (CLIN):

1. CLIN 0001 – Site Surveys: Conduct surveys at each ABMC location. Document existing infrastructure, identify obstacles, and create fiber installation plans.

2. CLIN 0002 – Exterior Civil Works: Complete directional drilling, conduit installation, and related civil tasks from public fiber access points to ABMC’s facility network entry locations.

3. CLIN 0003 – Internal Fiber Installation: Provide and install fiber optic cables, connections, and necessary network equipment within ABMC buildings to support 10 Gb/s services. Higher capacity (10Gbps) installations shall only be used under CLIN 0008 for event-based requirements. Validate all installations up to ABMC’s designated network handoff at the firewall.

4. CLIN 0004 – IPv4 Addressing: Provide and configure IPv4 addresses at each site. Ensure integration with ABMC’s existing network infrastructure.

5. CLIN 0005 – IPv6 Addressing (Optional): Provide IPv6 addresses and configuration.

6. CLIN 0006 – Monthly Fiber Internet Service: Provide fiber DIA at speeds determined by

ABMC for each location. Guarantee defined uptime percentages as per contract agreement.

7. CLIN 0007 – DDoS Protection (Optional): Provide DDoS attack prevention and mitigation services for ABMC networks.

8. CLIN 0008 – Events-based 10 Gb/s Fiber Internet (Optional): Short-term, high-capacity 10

Gigabit per second (Gb/s) Dedicated Internet Access (DIA) to support ABMC’s major commemorative events, such as Memorial Day, D-Day, and Veterans Day ceremonies.

Based on ABMC staff’s onsite pre-assessment, ABMC hereby amends the original PWS to include two additional optional sites requiring fiber infrastructure services:

9. OPTION CLIN 0009: Montfaucon American Monument Information: https://www.abmc.gov/cemeteries-memorials/about-montfaucon-american-monument/

• Approximately four (4) ABMC seasonal staff require Internet services.

10. OPTION CLIN 0010: Montsec American Monument Information: https://www.abmc.gov/cemeteries-memorials/about-montsec-american-monument/

• Approximately six (6) ABMC seasonal staff require Internet services.

https://www.abmc.gov/cemeteries-memorials/about-montfaucon-american-monument/ https://www.abmc.gov/cemeteries-memorials/about-montfaucon-american-monument/ https://www.abmc.gov/cemeteries-memorials/about-montsec-american-monument/

Contractor shall recommend monthly fiber speeds at each site based on “best value” of local fiber availability, ABMC staff count at the location (Appendix 1A and 1B), and optimal cost-benefit speed tier for each site. The DIA service must support Internet access, real-time videoconferencing, and cloud-based applications such as Microsoft 365 and Azure. ABMC currently utilizes Security-as-a-Service (SECaaS), Software-as-a-Service (SaaS), Infrastructure-as-a-Service (IaaS), and Platform-as-a-Service (PaaS) services within the Contiguous United States (CONUS).

During the contract period, ABMC may add or remove sites based on operational requirements, such as Honolulu Interpretive Center, or congressional directives. Any site changes will include corresponding pricing adjustments.

ABMC anticipates reusing external fiber infrastructure and internal wiring installed between 2020-2022, where feasible. Contractor shall assess infrastructure reuse opportunities during site surveys (CLIN 0001).

ABMC will authorize new fiber construction only when one or more conditions occur:

1. Insufficient Existing Infrastructure: Existing conduits or fiber strands cannot provide fiber services or additional fiber strains cannot fit within current pathways.

2. Infrastructure Deterioration: Existing conduits, fiber, or support structures show damage, corrosion, or fail to meet operational standards upon inspection.

3. Network Redundancy Requirement: ABMC identifies critical sites requiring alternative or redundant fiber routes to avoid single points of failure.

4. Security or Site Reconfiguration Needs: Infrastructure must be repositioned or modified to meet site security requirements or facility expansions.

5. Environmental or Preservation Restrictions: Existing infrastructure interferes with environmentally or historically protected site elements.

Contractor shall submit pricing proposals covering the base period plus nine (9) option years for each site.

This contract contains Firm Fixed Price (FFP) CLINs with a base period plus nine (9) optional renewal years, priced as follows:

1. CLIN 0001 (Site Surveys): Firm Fixed Price (FFP)

2. CLIN 0002 (Exterior Civil Works): FFP by site

3. CLIN 0003 (Internal Fiber Installation): FFP by site

4. CLIN 0004 (IPv4 Addressing): FFP with option years

5. CLIN 0005 (IPv6 Addressing): FFP with option years

6. CLIN 0006 (Monthly Fiber Services): FFP with option years

7. CLIN 0007 (DDoS Protection): FFP with option years

8. CLIN 0008 (10Gb/s for Events): FFP by site by event(s)

Scope of Services & CLIN Descriptions This project will be organized into eight (8) CLINs to describe, manage, and reference the functional requirements and milestones, as well as to structure the associated government payments.

CLIN 0001 – Complete Site Surveys Scope of Work Conduct site surveys at each ABMC location listed in Appendix 1. Document existing fiber optic infrastructure and conditions to define fiber installation or upgrade requirements. Using survey data, Contractor shall develop detailed fiber installation plans that include identification of all underground utilities within a 2-meter radius of the proposed path. Contractor shall avoid trenching during reconnaissance and rely exclusively on validated non-invasive utility mapping methods.

Pre-Survey Preparation Contractor shall:

1. Sign ABMC’s Non-Disclosure Agreement (NDA) to receive site documentation. ABMC will share available network diagrams and prior documentation, if applicable.

2. Coordinate site visit schedules with ABMC IT, Engineering, and cemetery staff. Confirm escort availability and schedule stakeholder participation in all milestone meetings. ABMC will assign up to two IT personnel per site to escort contractor staff. Include ABMC Engineering staff in all milestone meetings and/or visits.

On-Site Assessment Tasks Contractor shall perform these tasks at each site:

1. Assess Physical Infrastructure

a. Document the condition of existing fiber infrastructure.

b. Identify required upgrades or replacements.

c. Determine and document feasible routes and methods for new fiber installations at sites without existing infrastructure.

2. Conduct Civil Engineering Review (public domain, outdoor private grounds, and private domain)

a. Identify needs for directional drilling, conduit placement, and utility pole use. Use traditional trenching only for building entry; avoid where possible. Do not use micro-trenching. Clearly identify all new building penetrations.

b. Document routing paths from the public demarcation point to the ABMC entry point, including any required trenching.

c. Document routing paths from the ABMC entry point to the ABMC firewall, including any required trenching and building penetrations.

3. Assess Internal Wiring (inside ABMC facilities)

a. Evaluate internal cabling and pathways for compliance with fiber installation requirements.

b. Identify additional cabling or equipment needed to meet connectivity needs.

c. Route new cabling through existing conduits, baseboards, tubes, or wall penetrations. Use false ceilings and conceal all visible wiring.

d. Place patch bays in the basement, following local regulations. Include empty reserve tubes as required (e.g., France).

4. Evaluate Power and Environmental Conditions

a. Document power availability at all equipment locations.

b. Assess HVAC systems and other environmental factors that may affect equipment operation.

5. Inventory Network Equipment

a. List existing network equipment, including switches, routers, and firewalls.

b. Confirm compatibility with the proposed fiber connections.

6. Identify Obstacles and Restrictions

a. Document site access restrictions, required permits, and regulatory limitations.

b. Record any environmental or historical preservation issues that could affect installation.

Building Penetrations Contractor shall propose building penetration points where existing penetrations are not available or suitable. After site staff and ABMC Engineering and Preservation validate entry points, Contractor shall assess and propose all required building penetration plans where existing penetrations are unavailable, unsuitable, or insufficient to support fiber entry:

1. Drill through each material as required to access the basement.

2. Use specialty collars to create a sealed, permanent barrier between all adjoining surfaces and materials.

3. Seal the interior side of each penetration with ABMC-approved material (e.g., use gypsum plaster or approved materials to seal interior penetrations and foam sealants are not applied) to match existing conditions.

Utility Detection

Before construction, Contractor shall investigate and document all utilities near the proposed fiber route.

Use appropriate detection methods such as x-ray or ground-penetrating radar to identify buried utilities.

Documentation and Deliverables Contractor shall submit the following deliverables for all sites covered by CLIN 0001 within two months of kick off meeting:

- Site Survey Reports:

o Document existing infrastructure conditions and recommended improvements.

o Include mapped exterior fiber paths in PDF and AutoCAD formats. Show all underground utilities within a 2-meter radius of the proposed fiber route. Ensure files are geo-referenced and GIS-ready. Label all survey photos and reference them in corresponding diagrams.

o Include labeled photographs of surveyed locations and paths.

o Provide AutoCAD diagrams for internal fiber routes and cabling (see Appendix 5 for

AutoCAD specifications).

o Provide survey plans of the cemetery grounds that integrate all existing utilities underground in the pathway (GIS ready) o Reference labeled photographs of survey locations and paths within the AutoCAD diagrams.

- Preliminary Installation Plans:

o Submit site-specific fiber installation plans in AutoCAD and PDF formats. Include manholes, conduits, handholes, and building penetrations. ABMC Engineering will review and validate each plan. Incorporate all required corrections before requesting final approval.

o Provide construction site plans showing all directional drilling entry points, facility penetrations, trenching routes, and temporary installations for worker access and site security. Ensure all plans comply with local regulations.

o Include a detailed, step-by-step implementation plan with:

1. Labor requirements

2. Materials list

3. Estimated schedule with milestones for:

1. Technical specification validation

2. Intervention method validation

3. Execution plan approval

4. Sample and prototype validation o Obtain written validation for all deliverables from ABMC IT, Engineering, Cemetery Operations (CemOps), the site superintendent, local authorities, and any other designated stakeholders before starting work.

- Risk Assessment Reports:

o List identified installation risks at each site.

o Recommend mitigation actions.

- Final Report Submission:

Contractor shall obtain validation for all CLIN 0001 deliverables from ABMC IT, Engineering, CemOps, site superintendent, local authorities, and other designated stakeholders.

Costs and Pricing Contractor shall submit Firm Fixed Price (FFP) pricing for CLIN 0001 that includes all labor, materials, travel, subcontractors and related expenses required to complete the site surveys.

Acceptance Criteria Contractor shall meet the following criteria for acceptance:

1. Completeness:

o Document exiting underground utilities.

o Document fiber routes from the provider's Point-of-Presence (POP) to ABMC’s designated firewall location.

o Document proposed construction methods, including site installation approaches, and obtain documented validation and approval from all designated stakeholders. Provide the following diagrams:

Global network peering diagrams showing providers and Microsoft ExpressRoute peering points.

Regional POP location diagrams.

Fiber optic routes from Provider Edge (PE) devices to Customer Premises

Equipment (CPE).

Internal fiber pathways, identifying existing and proposed manholes, handholes, and conduits.

Connection diagrams illustrating links from fiber panels to CPE and ABMC network equipment.

2. Accuracy:

o Present georeferenced maps for all survey data.

o Document fiber runs with GPS coordinates.

o Provide photographic documentation of surveyed locations, paths, and infrastructure elements.

o Provide photographs that capture unobstructed, well-lit, detailed shots and overall views (including ceiling, floor, and walls if applicable) that accurately represent survey locations, paths, and infrastructure elements.

3. Precision:

o Present physical layouts with measurement accuracy in millimeters.

4. Conformity:

o Report physical measurements in millimeters.

o Use Coordinated Universal Time (UTC) and extended date formats (e.g., December-05-

2024).

5. Consistency:

o Propose a documentation template for ABMC approval.

o Ensure uniformity across report layouts, data points, and formatting.

6. Timeliness:

o Provide information that is current and accurate at the time of submission.

o Report any changes to ABMC no later than seven (7) business days after identifying the changes.

o Integrate all stakeholder comments within ten (10) business days after receiving these comments. Stakeholders shall provide their comments within ten (10) business days following receipt of deliverables.

o Provide all requested information and supporting documentation to the COR within ten

(10) business days after receiving the COR's request.

7. Verifiability:

o Upload all deliverables to the ABMC-designated online collaboration repository.

o Submit final survey reports to ABMC CORs via the same repository.

8. Validity:

o Document any deviations from the stated requirements.

o Identify errors discovered during data collection or reporting.

CLIN 0002 – Exterior Infrastructure Construction and Restoration General Scope Contractor shall design, install, and restore exterior telecommunications infrastructure in compliance with all ABMC-approved specifications. All infrastructure work shall meet industry standards including ANSI/TIA-758-B and ANSI/TIA-569-D (telecommunication standards), NFPA 70 (National Electrical Code), and local building codes. Contractor shall propose a plan and obtain written ABMC approval for all drilling, excavation and installation methods before starting work – observe all comments on validated items listed in CLIN 0001. Additional exterior work requirements are outlined in Appendix 2.

Coordination and Documentation Contractor shall:

1. Obtain and maintain required local permits and regulatory approvals.

2. Submit pre-construction photographs documenting existing site conditions and construction paths.

3. Detect and document all existing utilities. Notify utility owners according to local regulations and allow time for them to secure their networks.

Infrastructure Installation Contractor shall:

1. Install exterior telecommunications conduits, ducts, and pathways from public fiber access points to ABMC-designated network demarcation locations. Use only the methods, plans, and installations validated in CLIN 0001.

2. Provide duct banks, inter-ducts, handholes, manholes, cable racking hardware, toning wires, and warning tape in accordance with ANSI/TIA-607-D.

3. Ensure all installed infrastructure supports fiber circuits at 1Gb bandwidth according to IEEE

802.3 standards.

4. Mark conduits with mesh per local regulations. Protect all conduit segments with approved materials against pressure, cutting, and mechanical damage. This shall be observed for the full length of the fiber path, not only under areas with vehicle traffic.

5. Submit as-built plans and documentation confirming that all components meet technical specifications. ABMC must validate all documentation prior to acceptance.

6. For each facility penetration, proof of proper sealing shall be submitted to the CORs.

7. Prior to closing any trench, the CORs shall be notified to allow for inspection prior to backfilling.

Additional Fiber Strands Usage

If Contractor installs additional fiber strands intended for non-ABMC customers, Contractor shall:

1. Assume full responsibility for all associated costs without seeking reimbursement from ABMC.

2. Offset ABMC’s monthly Fiber-to-the-Office (FTTO) service costs by the gross revenue generated from the use of these fiber strands by non-ABMC customers.

Site Preparation Contractor shall:

1. Review detailed site survey(s) to document soil conditions, existing utilities, and construction obstacles (See Appendix 2, Section 1 for detailed requirements and see CLIN 0001).

2. Submit execution schedules that account for local permits, environmental limits, and staff availability.

3. Submit a detailed project execution schedule by site detailing local regulations, environmental requirements (including preservation requirements if applicable), and safety protocols. Schedules are to include milestones for:

1. Validation of technical specifications

2. Validation of intervention methods

3. Validation of execution plans

4. Validation of samples and prototypes.

4. Install conduits only after receiving written stakeholder validation for trenching and pathway plans. Use directional drilling where feasible to avoid unnecessary excavation

Trenching and Conduit Installation Contractor shall:

1. Install fiber using directional drilling as the primary method, unless ABMC stakeholders approve alternative excavation techniques in writing. Only when no other method is proven appropriate and after validation by stakeholders, including ABMC horticulture representatives (See Appendix 2, Sections 2 and 5), may contractor excavate. Trenches shall be opened in depth and width to the strict minimum possible to enable Contractor to complete installation and execute penetrations into ABMC facilities. Necessary shoring shall be provided and installed by the contractor. FFP-contract.

2. Place all installations under the frost line.

3. Vibratory Plowing and Micro-trenching are prohibited in any area. If trenching cannot be avoided, conduits shall be placed within the trench using sand or gravel bedding to ensure structural stability. Signal the presence of conduit with mesh as compliant with local regulations.

Use methods approved by ABMC to minimize environmental impacts in designated sensitive areas.

4. Install pull boxes or handholes at intervals consistent with ANSI/TIA-758-B standards and local regulations, whichever is more restrictive.

5. Use existing building penetrations if available.

6. If new penetrations are required, execute two penetrations in the facility basement wall wherever fiber is to be installed. Install adapted conduits in the wall and seal the exterior with specially adapted collars after installation of the fiber in one of the two conduits. Seal all material changes and gaps with appropriate, non-hardening, ABMC-approved material. Restore the interior of the facility to match existing conditions. The material used will be the same as the original construction.

Contractor shall not conduct trenching or work of any kind within cemetery plot areas.

Backfilling and Site Restoration Contractor shall:

1. Inform stakeholders in writing at least 10 business days in advance of any excavation or restoration activities.

2. After stakeholders’ validation, backfill trenches with materials approved by ABMC, compacted in layers to prevent settling (See Appendix 2).

3. Restore paved surfaces, sidewalks, landscaping, and any disturbed areas to their documented pre-construction conditions, as verified by pre-construction photographs (See Appendix 2).

4. Perform a sample section of backfilling and site restoration for stakeholder inspection and approval. After receiving written approval of the sample work, Contractor shall proceed with full execution of backfilling and site restoration for the remainder of the project area.

5. Remove construction debris from each site.

6. Remove all site installations from site.

Compliance and Safety bookmark://_2._Trenching_and/ bookmark://_2._Trenching_and/ bookmark://_5._Road_and/

1. Comply with U.S. federal regulations, including OSHA 1910, and applicable local regulations.

2. Implement erosion control measures approved by ABMC and local authorities.

3. Adhere to ABMC-prescribed heritage preservation training and procedures. Contractor shall ensure all personnel performing excavation or ground-disturbing activities complete the required training and follow all preservation documentation protocols designated by ABMC.

4. Supply and enforce use of Personal Protective Equipment (PPE) according to OSHA standards or local regulations, whichever is more stringent.

5. Erect temporary fencing, signage, and barriers to secure construction zones and protect personnel and the public. This installation shall be new or in perfect condition to be installed and are to be maintained in perfect condition at all times. For stakeholder’s purposes Contractor may be asked to modify, even temporarily, these installations as part of his FFP contract.

Quality Assurance

1. Perform tests of conductivity directly after installation of fiber by directional drilling.

2. Perform inspections after trench excavation, conduit installation, and final backfilling.

3. For every penetration in facilities, proof of proper sealing is provided to CORs. Contractor shall solicit their inspection before closing any trench.

4. Submit photographic evidence and inspection results demonstrating compliance with specifications.

5. Submit a Final Inspection Report detailing completed inspections, deficiencies found, and corrective actions implemented.

6. Perform rework on all non-compliant work until validated by ABMC stakeholders, unless ABMC decides otherwise.

Deliverables Contractor shall deliver:

1. As-Built Drawings: Accurately illustrate final installed infrastructure locations, dimensions, and configurations using ISO 13567 standard, measured in metric units and as defined in CLIN 0001.

2. Final Inspection Report: Summarizes inspections performed, corrective actions taken, and certifies compliance with all project standards.

Cost and Pricing Structure

Contractor shall propose pricing for CLIN 0002 tasks on a Firm Fixed Price basis. The proposal will detail:

1. Material and labor costs integrated in a price by square-foot or square-meter, cubic-meter, unit price etc.

2. Equipment rental rates, and estimated quantities.

3. Permit fees and regulatory compliance costs.

4. On-site project supervision to ensure coordination, safety compliance, and quality control.

5. Any additional expenses required to complete exterior infrastructure construction and restoration tasks.

ABMC will negotiate final FFP terms with Contractor based on CLIN 0001 site survey findings and agreed scope of work prior to exercising CLIN 0002.

CLIN 0003 – Inside Wiring and Fiber Installation (Private Domain)

Contractor shall install and test all internal fiber components, including equipment, accessories, and cabling, from the demarcation point to the ABMC firewall. Installations shall extend from the exterior demarcation point to ABMC routers and firewalls located in designated network closets. Installation shall comply with ANSI/TIA-568 standards and IEEE 802.3 Ethernet standards.

Equipment Installation and Fiber Termination Contractor shall:

1. Install fiber optic patch panels, clearly label cables, and terminate fiber optic cables within the panels.

2. Ensure fiber optic strands are cleaned before splicing.

3. Splice fiber optic cables to minimize signal loss. Document splice test results.

4. Install temporary connectors on unused fiber strands, test strands, and secure them in protective splice cases.

5. Install fiber transport equipment or multiplexer devices as necessary for inter-site connectivity.

Work Affecting Active Network Cables

1. Submit a detailed work plan to ABMC at least 14 business days prior to any work that impacts existing active network cables.

2. Provide ABMC final confirmation notices 3 business days before starting work.

3. Provide ABMC 10 business days to validate each installation before site acceptance.

Fiber Circuit Installation

1. Install fiber optic cables at all ABMC-specified locations.

2. Complete installations to achieve end-to-end connectivity, including both outside plant (OSP) and inside plant (ISP) segments.

Installation Activities Contractor shall:

1. Internal Conduit and Pathway Installation:

o Install conduits, cable trays, or raceways within buildings to support fiber optic cable installation as defined in CLIN 0001.

o Use to the maximum extent existing false ceilings, vertical conduits, and electrical baseboards to install conduits as defined in CLIN 0001.

o Comply with applicable building codes and ANSI/TIA-569-D standards for internal pathways.

2. Fiber Pulling and Splicing:

o Pull fiber optic cables through conduits or pathways, splice fibers using fusion splicing methods, and minimize insertion loss per industry standards.

3. Fiber Termination:

o Terminate fiber optic cables within network rooms, server rooms, or cabinets using industry-approved fiber connectors.

Equipment and Materials

1. Provide fiber optic cable according to TIA-492-AAAC (single-mode) or IEEE 802.3 multimode fiber specifications.

2. Provide fiber termination enclosures, patch panels, and connectors.

3. Install Category 6A or Category 7 cabling where copper interfaces are required.

4. Ensure cable installation methods and lubricants (if required) are compatible with cable sheath material.

5. Provide all required materials, conduits, and accessories to meet installation standards.

Optical Network Terminals (ONTs)

1. Install Optical Network Terminals (ONTs) or equivalent equipment at each location to convert fiber-optic signals to Ethernet signals compatible with ABMC’s local area network (LAN).

Testing and Certification

1. Test fiber for power loss, end-to-end continuity, and Optical Time Domain Reflectometer (OTDR) compliance. Document and submit all test results.

2. Verify installed fiber links comply with industry standards (ANSI/TIA-568.3-D), documenting attenuation, reflectance, and continuity.

3. Submit comprehensive fiber certification reports including OTDR test results.

Documentation and Reporting Contractor shall deliver:

1. As-Built Drawings: Accurate drawings in AutoCAD DWG format, detailing locations of fiber installations, cable pathways, splice points, and termination equipment.

2. Test and Certification Reports: Comprehensive documentation verifying installation compliance with industry standards.

3. Maintenance Guidelines: Instructions for fiber network maintenance and troubleshooting.

Warranty and Support Contractor shall:

1. Provide a minimum one (1)-year warranty for all installed materials and workmanship.

2. Provide post-installation support and repair services throughout the warranty and optional contract years.

Performance Requirements Contractor shall:

1. Confirm installed fiber wiring reliably supports 1Gb/s, with physical cabling suitable for future upgrades to 10Gbps where feasible.

2. Ensure signal loss meets TIA/EIA-568.3-D industry standards.

3. Install all equipment in compliance with NFPA 70 (National Electrical Code) and OSHA, and local regulations.

Inclusions Contractor’s proposal shall include:

1. Labor, materials, equipment, and machinery required to perform internal fiber installations.

2. Permit fees and compliance with local building codes and regulations.

3. On-site project supervision to ensure coordination, safety compliance, and quality control.

4. Site restoration to pre-installation conditions.

Contractor shall propose pricing for CLIN 0003 tasks on a FFP basis. The proposal will detail:

• Detailed lists of materials, supplies, and associated unit costs including installation cost in unit price.

• Equipment rental rates and associated costs.

• Permit costs and anticipated regulatory expenses.

• All other expenses required for successful internal wiring and fiber installation.

ABMC will negotiate final FFP terms with Contractor based on CLIN 0001 site survey findings and agreed scope of work prior to exercising CLIN 0003.

CLIN 0004 – IPv4 Addressing

Contractor shall allocate, configure, and maintain IPv4 address blocks for ABMC sites as part of the fiber internet installation project. Contractor shall assist ABMC in preparing documentation for permanent IPv4 address registration with the appropriate Regional Internet Registry (RIR).

Address Block Allocation Contractor shall:

1. Allocate one IPv4 /28 block (16 IP addresses; 14 usable host addresses) for each of the following ABMC locations:

o Arlington o Manila o Paris

2. Allocate one IPv4 /29 block (8 IP addresses; 6 usable host addresses) to each remaining ABMC site.

3. Assist ABMC in preparing and submitting required documentation to register allocated IPv4 blocks with the appropriate Regional Internet Registry.

Configuration

1. Configure IPv4 subnetting, routing tables, and related networking equipment at each site.

2. Update IPv4 configurations to match changes in ABMC infrastructure.

Testing and Validation

1. Test and validate IPv4 address assignments at each ABMC site.

2. Validate routing tables to confirm they are accurate, stable, and free from conflicts.

3. Test internal and external connectivity at each site. Confirm valid IPv4 communication.

Documentation Contractor shall provide:

1. A complete listing of IPv4 address blocks assigned to each ABMC site.

2. Documentation of subnetting, routing, and device configuration details.

3. Connectivity test results confirming correct IPv4 address assignment and functionality.

4. As-built network diagrams in AutoCAD DWG (see Appendix 5 for AutoCAD specifications), Microsoft Visio, and PDF format clearly showing IP address schemes integrated within ABMC’s network architecture.

Support and Maintenance Contractor shall:

1. Provide ongoing technical support related to IPv4 address configuration issues.

2. Perform network reconfigurations required by changes in ABMC infrastructure, ensuring continuous service stability.

Deliverables Contractor shall deliver:

1. IPv4 Address Allocation Report detailing assigned IPv4 blocks by site.

2. Configuration documentation showing subnetting, routing, and assigned devices.

3. Comprehensive test and validation reports verifying IPv4 connectivity.

4. Updated as-built network diagrams documenting IPv4 network integration.

Service Level Agreement (SLA)

1. Achieve 100% accuracy in IPv4 block assignments and configuration.

2. Maintain 99.5% uptime for IPv4-dependent services measured monthly.

3. Respond within 2 hours to critical IPv4 configuration issues and resolve non-critical IPv4 issues within 24 hours.

Service Credits Contractor shall propose service credits based on Monthly Recurring Costs (MRC) for any documented failure to meet IPv4 address configuration accuracy or uptime commitments as described in the SLA.

Cost and Pricing Structure Contractor shall submit Firm Fixed Price (FFP) proposal for all CLIN 0004 IPv4 addressing tasks, clearly identifying:

• Non-Recurring Costs (NRC): Costs associated with initial IPv4 address allocation, configuration, documentation, and validation.

• Monthly Recurring Costs (MRC): Costs covering ongoing IPv4 address management, support, and required reconfiguration services.

CLIN 0005 – IPv6 Addressing (Optional)

Contractor shall allocate, configure, test, and manage dual-stack IPv4/IPv6 addressing for ABMC sites to support network scalability. IPv6 implementation shall conform to industry standards (RFC 4291 and RFC 6177) and support ABMC’s planned transition to IPv6.

IPv6 Address Allocation and Security Contractor shall:

1. Allocate a unique IPv6 address block (/54 or larger) to each ABMC location.

2. Coordinate with and assist ABMC IT staff to integrate IPv6 blocks into the existing IPv4 network architecture and routing infrastructure.

3. Configure IPv6 security measures, including:

o Access Control Lists (ACLs) o Secure Neighbor Discovery (SEND), per RFC 3971 o Continuous monitoring for IPv6 security vulnerabilities and threats

4. Maintain uninterrupted dual-stack IPv4/IPv6 configuration throughout the deployment and transition phases, ensuring ongoing compatibility and minimal disruption.

Configuration

1. Configure IPv6 addresses and subnetting per ABMC’s approved architecture.

2. Implement dual-stack IPv4/IPv6 configurations at each site to maintain interoperability during transition.

Testing and Validation Contractor shall:

1. Validate IPv6 configurations through connectivity testing, including:

o End-to-end internal IPv6 connectivity tests o External IPv6 internet accessibility tests

2. Document IPv6 address allocation accuracy, routing table correctness, and compatibility with existing infrastructure.

Documentation Contractor shall provide:

1. IPv6 Address Allocation Report detailing assigned IPv6 blocks by location.

2. IPv6 Configuration Documentation including subnetting details, configuration scripts, and routing changes.

3. IPv6 Network Management Guidelines outlining procedures for managing, adding, or removing network devices.

Deliverables Upon completion, Contractor shall deliver:

1. IPv6 Allocation Report: Comprehensive list of IPv6 blocks allocated per site, including subnet details.

2. Testing and Validation Report: Results of IPv6 connectivity and configuration testing, including documented issue resolution.

3. Network Documentation: Site-specific IPv6 configuration files, routing tables, and instructions for network management and troubleshooting.

4. Updated as-built network diagrams documenting IPv4/IPv6 network integration.

Service Level Agreement (SLA)

1. Complete IPv6 address block allocation, configuration, and testing within 30 calendar days following fiber service activation at each location.

2. Provide 99.9% uptime availability for IPv6 network services, measured monthly.

3. Provide ongoing IPv6 maintenance and support, including:

o Continuous (24/7) monitoring and issue detection o 2-hour maximum response time for IPv6 connectivity issues

Service Credits Contractor shall propose service credits based on Monthly Recurring Costs (MRC) if Contractor fails to meet IPv6 SLA metrics, including configuration accuracy or uptime commitments.

Cost and Pricing Structure Contractor shall propose Firm Fixed Price (FFP) pricing clearly identifying:

• Non-Recurring Costs (NRC): Costs associated with IPv6 address allocation, configuration, testing, documentation, and initial deployment.

• Monthly Recurring Costs (MRC): Costs covering ongoing IPv6 monitoring, maintenance, troubleshooting, and technical support.

CLIN 0006 – Fiber Internet Services (Dedicated Internet Access)

Contractor shall deliver Fiber-to-the-Office (FTTO) Dedicated Internet Access (DIA) to each ABMC site, ensuring 99.9% monthly availability, measured continuously, excluding pre-approved maintenance.

Contractor shall apply service credits for any deviation from the uptime standard, continuously monitor network performance, and provide real-time monitoring dashboards accessible to ABMC.

Service Requirements Contractor shall:

1. Provide symmetric internet service. Do not throttle bandwidth or enforce usage limits.

2. Maintain a monthly minimum uptime of 99.9%.

3. Provide unrestricted IP connectivity without traffic shaping, mandatory proxy servers, or required firewall appliances. ABMC shall manage all internal firewalls and network security.

4. Deliver direct IP connectivity supporting 1Gbs required bandwidth, low latency, and reliable performance suitable for real-time communications, cloud computing, and data transfer.

Temporary 10Gbps service will be handled separately under CLIN 0008.

Performance Monitoring and Reporting

1. Provide ABMC IT staff real-time access to a network performance dashboard with monitoring and reporting features.

2. Integrate an incident reporting and support request feature into the dashboard.

3. Allow ABMC to review and download historical performance data.

Installation and Equipment

1. Install fiber cabling directly to each ABMC site, including all hardware required for FTTO service delivery such as routers, switches, patch panels, and related network equipment.

2. Configure all installed equipment to ensure full functionality and successful network handoff to ABMC routers.

3. Perform scheduled preventive maintenance on installed equipment, promptly resolve hardware and software issues, and replace network devices prior to reaching manufacturer-specified End-of-Life (EOL) dates during the contract term.

4. Clearly label installed hardware and maintain inventory records for all on-site equipment.

Service Activation Testing Contractor shall:

• Provide a "Service Activation Test Checklist" in Microsoft Excel format, specifying pre-installation activities (performed by Contractor) and joint post-installation verification activities (performed by Contractor and ABMC). ABMC must approve the checklist prior to the start of service activation.

• Submit a service activation checklist, approved by ABMC, at least ten (10) business days before activating fiber services

Security

• Provide direct IP connectivity without mandatory security appliances or firewalls. ABMC will implement and manage its internal security measures and firewall configurations.

Contractor shall clearly itemize costs, separating Monthly Recurring Costs (MRC) and Non-Recurring Costs (NRC):

1. Monthly Recurring Costs (MRC) – Firm Fixed Price: Itemized monthly fees for dedicated internet service, support, and maintenance Contractor shall provide monthly recurring charges, itemized per site, covering:

• Monthly dedicated fiber internet service fees at agreed bandwidth

• Continuous (24/7) network monitoring and performance reporting

• Ongoing equipment maintenance, lifecycle management, and replacement

• Technical support, including customer help desk services during standard business hours

MRC pricing shall be clearly detailed per site, with bandwidth tiers specified in Mbps or Gbps.

2. Service Credits Contractor shall define a structured service credit schedule, including:

• Credits equal to 1% of the site's MRC per each 0.1% deviation below the contracted 99.9% uptime standard, up to a maximum of 20% per monthly billing cycle

• Process for applying and reporting service credits on the next full month’s invoice.

3. Pricing Validity

• All proposed pricing shall remain firm and valid throughout the base contract period and option years.

• Any proposed reduction of rates and/or escalation of rates in option years must be clearly stated and justified in Contractor’s proposal.

For efficient invoicing and contract administration, Contractor shall group the 30 ABMC sites into logical or regional groups. Contractor shall propose these major groups (e.g. Europe, Americas, North Africa, Pacific), subject to ABMC’s written approval during the project kickoff meeting.

Contractor shall activate and test internet services at each individual site within a group. ABMC will formally accept each site individually but will only authorize billing commencement after ABMC accepts all sites within a specified group to be negotiated during contract planning phases.

Once ABMC provides written acceptance for all sites within a group, billing for monthly recurring costs (MRC) for the entire group shall begin simultaneously as of the date of acceptance, establishing a unified billing start date for all sites in the group on an MRC basis.

Contractor shall consolidate billing for all site groups into a single, unified monthly invoice clearly detailing:

• Each individual site within every accepted group

• Monthly Recurring Cost (MRC) per individual site

• Monthly service credit per individual site

• Activation and unified billing start date per group

• Total monthly recurring costs for each site group

• Overall total monthly recurring cost of accepted groups

ABMC will not accept partial billing or separate invoices for different groups. All activated and ABMC accepted groups must be combined into one invoice, clearly itemized per site. Contractor shall submit the consolidated monthly invoice beginning from the unified billing date, and ABMC will process payment accordingly, net 30 days.

All costs shall remain within the contractual pricing agreed upon during negotiations, without hidden charges.

Reporting and Escalation Procedures Contractor shall:

1. Provide a documented escalation procedure, including detailed contact information for tiered levels of technical support.

2. Submit monthly reports to ABMC summarizing service uptime, network latency, incident resolution timelines, and completed maintenance tasks.

Support and Maintenance

• Provide 24/7 network monitoring and standard business-hour technical support for ABMC.

• Maintain a dedicated technical support team available to address service-related issues and ensure prompt resolution.

Service Level Agreement (SLA) Contractor shall meet or exceed the following SLA standards:

• Guarantee monthly network uptime of at least 99.9%.

• Provide a service credit of 1% of the site’s Monthly Recurring Cost (MRC) for each 0.1% reduction below the required 99.9% uptime, capped at a total of 20% of the site’s MRC per month.

• Provide timely notification and regular status updates to ABMC during network outages, performance degradations, or service disruptions until resolved.

CLIN 0007 – Distributed Denial of Service (DDoS) Mitigation Services (Optional)

Contractor shall provide DDoS mitigation to protect ABMC’s external-facing networks from attacks.

Services shall apply to all designated ABMC locations with active Dedicated Internet Access (DIA) circuits under CLIN 0006, totaling up to 30 global sites.

The selected solution must provide proactive detection, traffic analysis, automated or pre-configured mitigation, and live monitoring across ABMC’s global footprint. Contractor shall ensure the DDoS service integrates with ABMC’s existing network infrastructure and complies with all applicable security and reporting requirements.

Technical Requirements

1. DDoS Bandwidth Coverage

• Contractor shall recommend a minimum clean pipe capacity to protect all 30 ABMC sites.

• ABMC estimates a baseline of 5 Gb/s (approximately 200 Mb/s per site) to accommodate worst-case attack scenarios, with room for burstable mitigation.

• Contractor shall validate this bandwidth recommendation based on the size of their scrubbing network, historical patterns, and expected traffic overhead.

2. DDoS Protection Levels Contractor shall list available service tiers. Identify which ones support automated mitigation and always-on protection. (e.g., Case-by-Case, Basic, Advanced), and clearly identify which level supports:

• Pre-configured mitigation rules

• Automated detection and response

• Always-on vs. on-demand scrubbing

ABMC prefers a Basic or Advanced plan that allows pre-configured mitigations and automated routing of malicious traffic.

3. Traffic Scrubbing Architecture

• Confirm whether mitigation requires GRE or IPsec tunnels to redirect clean traffic from scrubbing centers to ABMC sites.

• Contractor shall support BGP diversion or DNS redirection as applicable and describe traffic flow architecture.

• Contractor shall assist ABMC with establishing and testing any required tunnels.

4. Multi-Vendor Support

• Contractor shall confirm whether multi-vendor DDoS integration is supported.

• Describe the process for sharing telemetry and mitigation data across multiple providers.

• Define ABMC’s role in provisioning and maintaining such configurations, including peering or coordination with existing vendors (e.g., Cloudflare, Akamai).

5. Scrubbing Center Coverage

• Contractor shall provide a global map and list of scrubbing center locations with latencies to major ABMC regions (Europe, North America, Pacific).

• Include number of centers, typical traffic absorption capacity per site, and regional failover capabilities.

6. On-Site Equipment

• State whether any on-premises DDoS mitigation appliance or CPE integration is required at

ABMC sites.

• If so, specify models, power/network footprint, and installation requirements.

• Contractor shall assume all responsibility for shipment, installation, and maintenance of any such equipment.

7. Types of DDoS Mitigations Offered

Contractor shall list available mitigation types and confirm whether each is configurable:

• SYN Flood mitigation

• UDP/ICMP flood mitigation

• DNS amplification/reflection filtering

• HTTP GET/POST flood protection

• Application-layer (Layer 7) signature-based filtering

• Geo-blocking

• Rate limiting

• Real-time anomaly detection and traffic shaping

ABMC may request custom mitigation profiles per site or group of sites, depending on operational risk.

8. DDoS Monitoring Console

• Contractor shall provide ABMC with 24/7 access to a web-based DDoS management console.

• Console features must include:

o Real-time attack dashboards o Traffic graphs (per source/destination, port, protocol) o Mitigation logs and duration o Historical attack data and reports o Configurable alert thresholds o Role-based access controls

• Contractor shall describe any licensing costs associated with console access, advanced analytics, or custom reports.

9. Attack Notification and SLA

• Contractor shall notify ABMC of any detected DDoS attack using the following channels:

o Email alerts (automated) o SMS or phone (for critical alerts) o Console alert log

• SLA for notifications:

o Initial alert: within 5 minutes of attack detection o Mitigation status updates: every 15 minutes during mitigation o Post-event summary: within 1 business day of attack end

10. SOC Coordination

• ABMC will not host its own Security Operations Command Center (SOCC).

• Contractor shall direct all notifications and escalations to ABMC’s designated national or regional SOCC as defined post-award.

• ABMC will provide central 24/7 telephone access to its SOCC and key personnel by region.

• Contractor shall maintain a clear escalation path and contact directory for use during major events or attacks.

Deliverables Deliverable Description Format Due Date

DDoS Protection Plan ABMC site coverage, mitigation type, tunnel configuration, notification plan PDF 15 days after option exercised

Scrubbing Center Map Map and site list with latency metrics to ABMC locations PDF With proposal

Tunnel Configuration Guide

Setup and test procedures for traffic diversion tunnels PDF Upon initial setup

Monthly DDoS Mitigation Reports

Summary of attacks, mitigation activity, system availability, console…