72DOW-S1469 Questions.docx

TONY WASLEY

Director

BONNIE LONG

Deputy Director

JACK ROBB

Deputy Director

STATE OF NEVADA

DEPARTMENT OF WILDLIFE

6980 Sierra Center Parkway, Suite 120 Reno, Nevada 89511 Phone (775) 688-1500 • Fax (775) 688-1595

STEVE SISOLAK

Governor

February 4th, 2021

QUESTIONS RELATED TO SOLICITATION 72DOW-S1469

· Whether companies outside the United States may respond to this solicitation?

· Yes, foreign vendors may respond to this solicitation.

· Whether companies need to travel to Nevada for meetings related to this solicitation?

· No, any correspondence related to this solicitation and during the negotiation/contract phase will be completed remotely.

· Whether companies may perform the tasks related to this project outside the United States?

· Yes, foreign vendors may provide the services mentioned in this solicitation

· Can proposals be submitted via email?

· Yes, this is the preferred method of correspondence. Emails may be sent to ndowcontracts@ndow.org

· Is a State of Nevada Business License required?

· Yes, a State of Nevada Business License is required. If the vendor does not have one, they must be able to acquire one within 10 days of Notice of Award.

· Does NDOW use single sign-on (SSO)?

· Yes, NDOW uses single sign-on

· Is the vendor only responding to the minimum requirements or also the needs listed in the first attachment?

· The vendor’s response should address, at a minimum, the following: a copy of your State of Nevada Business License, or ability to obtain within 10 days of Notice of Award, a copy of Certificate of Insurance, a contact person, and telephone number for service inquiries, company ownership and length of time in business, and cost. The needs mentioned in “Policy and Procedure Document Tracking” is to help the vendor build an accurate proposal based on our intended needs.

· How many users will be utilizing the system?

· NDOW intends to have a maximum of 300 users

· How many users will need to access the system to add, edit, and/or delete documents?

· Between 8-10 at least

· Will NDOW require read-only users to search and view only, if so how many users does NDOW anticipate for the initial implementation?

· Are they asking about Read-only documents, or training, or survey? Up to 300 users for the system access with the ability for more.

· The users will fluctuate but initial would be estimated at 260.

· Does NDOW currently have documents/data that will need to be converted to the new system? If so, please provide the number of documents and the amount of data in GBs, and any additional information that will need to be converted such as index information, annotations, etc.?

· We do have several documents, archived history, certificates, and history, acknowledged policy document history – unknown number or size. Unable to attain.

· Does NDOW anticipate the need to provide access to documents for the public?

· No

· Will the system need to integrate with existing applications? If so, please provide name and version number of all required integration.

· No.

· Is there a preference for on premises, self-hosted, or Cloud hosted?

· Cloud based preferred.

· Are existing documents on a network drive vs. an existing Document management system?

· They are currently on an existing document management system

· Will vendors be allowed to demonstrate capabilities to the client before the contract is awarded?

· Not preferred due to limited schedule availability. Short video or PowerPoint may be submitted for viewing, if desired.

· How many hours a month will the contractor be required at the client site?

· None, once system is developed and active. Master Administrator from the agency should have full ability with access to contractor’s help desk/support and customer service representative.

· What is the contract budget with License and IT support included?

· We do not have a set budget for this project. Please provide your best cost estimate for the services requested.

· Should the quote include costs for transferring data from NDOW’s current document storage system?

· No, we do not need costs related to transferring over from NDOW’s current system.

· Would you please provide functional requirements and User Counts?

· NDOW currently only has about 8-10 people that can administer the system and sign off on document approvals, with the remainder using the basic reading, reviewing, and signing off on documents approval levels

· Do you have resources internally to follow a hybrid model of implementation, where we provide train the trainer education and configuration assistance?

· Yes, we do have staff that can be trained and help administer the software. We would like the most turn-key approach possible though, due to workload and time constraints.

· Does your security require a .gov cloud (FedRAMP level security) or would standard business security suffice?

· Standard business security should suffice

· Can the State of Nevada business licenses be obtained within the ten-day window mentioned in the solicitation?

· Yes, the Nevada Secretary of State’s Office has an online portal that can be used for business licenses, and provides the business license upon digital checkout.

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