70Z08525RLREP0002 Attachment 9 Past Performance Questionnaire.docx
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- Attached to
- BERTHOLF_DS_FY25 Federal contract opportunity
- Solicitation number
- 70Z08525RLREP0002
About this file
This is a Past Performance Questionnaire (PPQ) template for solicitation 70Z08525RLREP0002, related to dockside repairs for the USCGC BERTHOLF. The document provides instructions for offerors to submit past performance information, specifying that if a completed CPARS evaluation is available, it should be submitted instead of the PPQ. If no CPARS exists, offerors must have their previous clients complete the questionnaire and submit it directly to Wayne Gutman with a copy to Amy Kelm before the solicitation closing date.
The PPQ template includes rating criteria across three main categories: Quality of Product or Service, Timeliness of Performance, and Business Relations. Each category is rated on a 0-5 scale (Unsatisfactory to Outstanding), with detailed evaluation criteria provided for each rating level. The questionnaire requires basic contract information including contract value, period of performance, and customer contact details. The related contract opportunity indicates the work will be performed at the cutter's homeport in Alameda, CA, with a performance period from February 11, 2025, to April 9, 2025.
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Text version
Past Performance Questionnaire (PPQ)
1. The USCG Form PPQ shall be utilized for all evaluations that require a Past Performance Questionnaire.
2. USCGC BERTHOLF FQ2, FY25 Dockside Solicitation No.: 70Z08525RLREP0002
“Solicitation Submittal Requirements: IF A COMPLETED CPARS EVALUATION IS AVAILABLE, IT SHOULD BE SUBMITTED WITH THE PROPOSAL. IF THERE IS NOT A COMPLETED CPARS EVALUATION, the PPQ included in the solicitation is provided for the Offeror or its team members to submit to the client for each project the Offeror includes in its proposal for Factor II, Past Performance. AN OFFEROR SHALL NOT SUBMIT A PPQ WHEN A COMPLETED CPARS IS AVAILABLE.
IF A CPARS EVALUATION IS NOT AVAILABLE, ensure correct phone numbers and email addresses are provided for the client point of contacts.
Fill out the first 2 blocks and submit to customers to complete, utilizing the attached Rating Guidelines. Have your customer send their questionnaire response directly via email to Wayne Gutman at Wayne.M.Gutman@uscg.mil with a cc to Amy Kelm at Amy.A.Kelm@uscg.mil referencing the solicitation number and your company name in the subject line.
Offerors are responsible for ensuring that questionnaires reach the intended destination by the close date and time of the solicitation through confirmation with customers. Questionnaires received after the close date and time of the solicitation will not be reviewed and/or considered. Offerors shall not seek confirmation of receipt from the Government.
PAST PERFORMANCE CUSTOMER QUESTIONNAIRE
70Z08525RLREP0002
(2 pages)
1.OFFEROR FIRM/ORGANIZATION: (enter your shipyard’s name)
| 2. | ||
| PERIOD OF PERFORMANCE: (from) | (to) |
CONTRACTING OFFICE:
CONTRACT NUMBER: TASK NO:
CUSTOMER ORGANIZATION:
CUSTOMER POC:
CUSTOMER PHONE NO.
ADDRESS:
CITY: STATE: ZIP CODE:
CONTRACT AWARD DATE:
CONTRACT VALUE (final value): $
TYPE OF CONTRACT:
DESCRIPTION OF REQUIREMENT (Title):
QUALITY OF PRODUCT OR SERVICE: (Rating ___) Additional Comments on Rating:
TIMELINESS OF PERFORMANCE: (Rating ___) Additional Comments on Rating:
BUSINESS RELATIONS: (Rating ___) Additional Comments on Rating:
Signature (Customer)
RATING GUIDELINES FOR CUSTOMERS
Summarize contractor performance in each of the rating areas. Assign each area a rating of
0 (Unsatisfactory) 1 (Poor) 2 (Fair) 3 (Good) 4 (Excellent) 5 (Outstanding) Use the following instructions as guidance in making these evaluations.
| Criteria: |
| Quality of Product or Service |
| Timeliness of Performance |
| Business Relations |
* Compliance with contract requirements
* Accuracy of reports
* Effectiveness of personnel
* Technical excellence
* Met interim milestones
* Reliability
* Responsive to technical direction
* Completed on time including wrap-up and contract administration
* Met delivery schedules
* No liquidated damages assessed
* Effective management, including subcontracts
* Reasonable/cooperative behavior
* Responsive to contract requirements
* Notification of problems
* Flexibility
* Pro-active vs reactive
| 0 – Unsatisfactory |
| Nonconformances are jeopardizing the achievement of contract requirements, despite use of Customer resources |
| Delays are jeopardizing performance of contract requirements, despite use of Customer resources |
| Response to inquiries, technical/service/administrative issues is not effective |
| 1 – Poor |
| Overall compliance requires major Customer resources to ensure achievement of contract requirements |
| Delays require major Customer resources to ensure achievement of contract requirements |
| Response to inquiries, technical/service/administrative issues is marginally effective |
| 2 - Fair |
| Overall compliance requires minor Customer resources to ensure achievement of contract requirements |
| Delays require minor Customer resources to ensure achievement of contract requirements |
| Response to inquiries, technical/service/administrative issues is somewhat effective |
| 3 - Good |
| Overall compliance does not impact achievement of contract requirements |
| Delays do not impact achievement of contract requirements |
| Response to inquiries, technical/service/administrative issues is usually effective |
| 4 - Excellent |
| There are no quality problems |
| There are no delays |
| Response to inquiries, technical/service/administrative issues is always effective |
5 - Outstanding - The contractor has demonstrated an outstanding performance level in any of the above three categories that justifies adding a point to the score. It is expected that this rating will be used in those rare circumstances when contractor performance clearly exceeds the performance levels described as "Excellent."
70Z08525RLREP0002
Attachment 9
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