Performance Work Statement.pdf

B.3 PERFORMANCE WORK STATEMENT (PWS)

1.0 INTRODUCTION

1.1 The United States Coast Guard (USCG) Shore Infrastructure Logistics Command (SILC) is procuring services to furnish, assemble, disassemble and remove portable bleacher systems for the USCG Academy Commencement Ceremonies for the years of 2024 through 2029, where the services will be performed. This Performance Work Statement (PWS) complies with USCG procurement policy to ensure consistent, results-oriented delivery of services and performance.

2.0 BACKGROUND

2.1 Historically, the guest speakers for USCG Academy Commencement Ceremonies are high-ranking officials of the U.S. Government and at times include the President of the United States, the Vice President of the United States, the Secretary of Homeland Security and the Commandant of the United States Coast Guard.

As such, the Commencement Ceremony may receive national media coverage.

2.2.1 Typically, Contractor activities are conducted between the hours of 0730 and 1600 local time Monday through Friday excluding all Federal holidays. All work hours will be scheduled around planned Government operations. Restricted work hours or workdays will be determined following the award of this contract.

Coordination of work schedule will be between Contracting Officer's Representative (COR) and Contractor.

2.3 Place of Performance: The specified work shall be performed at the Cadet Memorial Field at the USCG Academy located at 15 Mohegan Ave, New London, CT 06320.

2.4 Federal Holidays: Contractor personnel shall not perform work on observed Federal holidays, unless prior approval is received from the Contracting Officer (KO). Government holidays are New Year's Day, Martin Luther King Day, Washington's Birthday, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day, and/or any other day designated by the President's Proclamation/Executive Order.

3.0 SCOPE

3.1 The objective of this effort is to acquire bleacher systems as described herein. This work includes all labor, material, equipment, transportation and supervision to furnish, assemble, disassemble and remove portable bleacher systems in order to perform these services. The Contractor shall provide a seamless and transparent interface of the rented bleacher system and permanently installed bleacher system.

3.2 The Contractor shall temporarily increase the seating capacity of the USCG Academy's Cadet Memorial Field from its existing 2500 capacity to as large as approximately 5000 seats using a combination of the existing and rented bleacher systems. The ability to interchange rented bench seating with upgraded flip-up/tip-up 20 inch seating and/or removal to accommodate wheelchair access will be required.

3.3 All equipment, supplies and workmanship shall meet or exceed the Building Officials and Code Administrators BOCA National Building Code, Uniform Building Code, International Building Code, Uniform Fire Code, and National Fire Protection Association standards.

3.4 Technical Exhibits (TEs): TEs can be found as attachments to this PWS.

3.5 Drawings: Contractor shall provide drawings that illustrate structural components and location of seating assemblies for the designate CLIN identified in task orders each commencement year.

4.0 APPLICABLE DOCUMENTS

4.1 The Contractor shall comply with all applicable federal, state, local and municipal laws, regulations and requirements; all industry standards/references; and, all Government and USCG Regulations. The Contractor shall instruct and guide its employees regarding any directives provided by the USCG.

4.2 The Contractor shall conform to the rules and regulations as set forth by Occupational Safety and Health Act (OSHA) Safety and Health Standards, 29 CFR Part 1926 - Safety and Health Regulations for Construction.

When the standards differ, the more restrictive standard shall apply.

5.0 TECHNICAL REQUIREMENTS

5.1 Health and Safety Requirements: Work shall be conducted in a safe manner and comply with applicable federal, state, and local safety standards and requirements. The Government reserves the right to verify that the Contractor is performing work in compliance with safety standards and requirements.

5.1. I Safety Compliance: The Contractor shall perform oversight for compliance of the "Accident Prevention", "Injury and Illness Prevention Plan", "Safety Plan", or equal, and initiate corrective actions, when required. The COR may perform no-notice inspections of a Contractor worksite; however, the COR will inform the Contractor to "Stop Work" for imminent danger situations.

5 .1.2 Environmental Protection Agency (EPA) Compliance: During the performance of all work under this contract, the Contractor shall strictly adhere to EPA Regulations as well as all applicable state and local requirements. When the standards differ, the more restrictive standard shall apply.

5.1.3 Safety Inspections: The Contractor shall ensure that work practices comply with applicable Federal and State standards. The Contractor shall operate an occupational safety and health program to prevent accidents to his or her employees, the public, and Government personnel. Government personnel may inspect the Contractor's workspace periodically for Environmental, Occupational, and Safety violations. Fines levied on the Contractor by Federal, State, or local offices due to environmental, safety, and health violations shall be paid by the Contractor within the timeframe allotted by the authority assessing the fine or in cases where a deadline is not given, within 30 calendar days.

5 .1.4 Mishaps: All accidents which may occur during the performance resulting in death, personal injury, trauma, or occupational disease, shall be reported verbally to the COR immediately after the occurrence, along with a written report within 24 hours. This report shall give full details of the accident involved, including statements of all witnesses. If any claim is made against the Contractor by a third party, as a result of any accident, which occurs in connection with performance of this Contractor, the Contractor shall promptly report the fact in writing, to the KO and COR. The Contractor shall also notify OSHA when one or more of their employees are seriously injured and be responsible for the workman's compensation programs, forms and reports.

5.2 Staffing Plan: The Staffing Plan, at a minimum, shall be comprised of total proposed labor hours needed to perform the services required, which shall be submitted as specified in Section 6.0 Deliverables, of the PWS. The plan shall identify the number of hours (to include full- and part-time), job title and working hours, number of employees working, and number of supervisory personnel present during working hours.

5.3 Project Outline:

a. The Contactor shall supply and temporarily increase the seating capacity of the USCG Academy's Cadet Memorial Field bleacher system from the existing 2500 seats to as large as approximately 5000 seats.

b. The Contractor shall provide a seamless and transparent interface of the contractor supplied temporary portable bleacher system.

c. The Contractor shall furnish and assemble two free-standing seating pods of approximately 250 seats per pod.

d. The ability to interchange rented bench seating with upgraded flip-up/tip-up 20 inch seating and/or removal to accommodate wheelchair access will be required as described below.

e. The Government intends to provide the Contractor as much lead-time possible in determining the Government's final configuration of all temporary bleachers. The Government will provide its final configuration to the Contractor no later than 60 days prior to commencement. /tip-up seating, the Government understands that the overall seating capacity may be reduced by as many as 200 seats.

5.3.1 CLIN X000l:

a. To furnish an additional 776 seats, the Government anticipates that the Contractor will need to assemble temporary bleachers in Sections Cl, DI, and El, as detailed in TE-3. Sections Cl and El shall be bench seating, while Section DI requires flip-up/tip-up 20 inch wide seating. The base bid shall include the Government's requirement detailed in paragraphs 'B' through 'C' below.

b. Regardless of the final number of seating sections assembled, the bottom two rows of all sections shall require flip-up/tip-up seating for the purpose of accommodating wheelchair-bound guests and their companion(s). The bleacher deck plates at the bottom row should be at or near ground level to allow wheelchairs to closely align with the first row of seating.

c. The Government will select the color of the flip-up/tip-up seating after receipt of the Contractor's submittal.

d. Vinyl or fabric coverings for the ends of the bleachers shall be provided and installed by the Contractors. The end coverings shall be fabricated to neatly fit the profile of the installed bleachers and shall present a neat, professional appearance. Custom fabricated end panels may be required to achieve the fit that is required.

5.3.2 CLIN X0002:

a. The Contractor shall provide additional bench seating in Sections B 1 and Fl as detailed in TE-3. This will provide approximately an additional 662 seats.

5.3.3 CLIN X0003:

a. The Contractor shall provide additional bench seating in Sections Al and G 1 as detailed in TE-3. This will provide approximately an additional 406 seats.

5.3.4 CLIN X0004:

a. The Contractor shall furnish and assemble up to two (2) free-standing modular bleacher systems. Each shall provide a seating capacity for approximately 250 individuals. These modular bleacher systems shall be of substantially similar appearance to the other rented bleacher systems detailed above. Each unit shall be outfitted with 20" wide flip-up/tip-up style seating. The bottom row of the pod shall be at least 42" above grade to provide optimum viewing for individuals. Each pod shall be equipped with two sets of stairs to provide two paths of access and egress. The maximum overall length and depth of the each unit shall be no more than 25 feet in depth and 70 feet in length. All exposed openings (front, sides and back) to these bleacher system shall be covered using a blue covering so that patrons cannot crawl or see through, behind or under the bleachers. The end coverings shall be fabricated to neatly fit the profile of the installed bleachers and shall present a neat, professional appearance.

5 .3 .5 General Notes:

a. Rented Bleachers shall be delivered to and assembled on Cadet Memorial Field as indicated on attached field layout drawing, TE-3.

b. Rented bleachers can be delivered no earlier than the 1st Monday in the month of May and shall be in place and fully usable prior to the 4:00 p.m. on the 2nd Monday in the month of May. The bleachers can be removed no earlier than the 3rd Thursday in the month of May and must be completely removed by the 4th Friday in the month of May.

c. A site visit is strongly encouraged, but not required.

d. Care was taken to accurately portray the site conditions; however, the contractor is responsible to field verify all measurements. A site map and Cadet Memorial Field Layout and Reference Drawings are provided as TE-I and TE-2.

5.3.6 Bleacher Requirements:

a. Each row depth shall be 30" and shall have a rise of 6".

b. Location of the aisles shall align with the aisles in the existing grandstand.

c. Contractor is responsible for a seamless transition between rental seating aisles and aisles within existing grandstand locations indicated on TE-2. If modifications are required to existing grandstand to achieve this transition, the contractor is responsible for returning the grandstand to its original condition upon removal of rented bleachers.

d. All rails shall be vertical with no climb pickets.

e. Rear rail package shall not interfere with site-lines of guests in the existing grandstand.

f. All exposed openings at ends of bleacher system shall be covered using a blue covering so that patrons cannot crawl or see behind or under the bleachers. The end coverings shall be fabricated to neatly fit the profile of the installed bleachers and shall present a neat, professional appearance. Custom fabricated end panels may be required to fit the profile of the rental bleacher system.

5 .4 Quality/Condition of Bleacher Rentals: The materials to be rented by the Government under this contract shall be in "like new" condition (cleaned, painted, and operational) prior to delivery to the Academy.

USCG Academy Commencement Ceremonies often attract significant national media attention. Thus, the condition of the rental equipment shall closely resemble that of newly purchased bleachers.

5.5 Protection Barriers: The Contractor shall provide and set up barriers and/or signs near work area to prevent unauthorized entry.

5.6 Protection of Cadet Memorial Field:

5.6.1 Bleachers in this contract are to be placed on Cadet Memorial Field's FieldTurf TM playing surface that was constructed in 2004. In addition, only vehicles with turf style tires will be allowed on the surface. The Contractor is solely responsible for repairing any and all damage caused to this field and may be held further responsible if the FieldTurf™ warranty is voided.

5.6.2 Plywood underlayment used shall be minimally visible when installation is complete. To minimize visibility of plywood underlayrnent, the contractor has the option to paint the edges of the plywood green to blend in with the turf. Re-work may be necessary if plywood is visible and the Government POC for this contract determines that the exposed plywood creates an unprofessional appearance.

5.7 Damage and Repair: The Contractor shall report any and all damages to Government and/or personal property (i.e., vehicles, property, materials, equipment), as well as damages done to the grounds immediately after occurrence to the COR. The Contractor shall have 30 calendar days to make any necessary repairs to restore damaged property to original condition.

5.8 Re-Work: All work completed under this contract shall be subject to inspection by the COR during and after completion of each task. Unsatisfactory work shall be corrected at no additional cost to the Government.

5.9 Disposal of Waste: All waste generated from the project shall become the property and the responsibility of the Contractor. The Contractor shall comply with hauling and disposal regulations of authorities having jurisdiction:

a. Except for items or materials to be salvaged, recycled, or otherwise reused; remove waste materials from the project site and legally dispose of them in a landfill or incinerator acceptable to authorities having jurisdiction.

b. Transporting: Remove and transport debris in a manner that will prevent debris from falling onto adjacent areas, from the jobsite and/or roadways.

c. Academy Dumpsters: Disposal in Academy dumpsters is prohibited unless there is an agreement with the COR and Contractor.

6.0 DELIVERABLES

The Contractor shall submit the following Deliverables in accordance with the table below. Two (2) copies of each Deliverable shall be provided as follows: one (1) for the KO and one (1) for the COR, unless otherwise noted. It is the responsibility of the Contractor in meeting the deliverable format, content and schedule in accordance with the table below. Electronic submissions are acceptable provided the format is compatible with MS Word 2016.

Deliverables Frequency To Whom Date Required Digital Color Swatches KO Submit with proposal

State of CT Required License KO Submit with proposal Mishap no fica on As needed Immediate verbal no fica on of occurrence. Wri en report within 24 hrs.

Staffing plan As revised KO Submit with proposal Damage report As needed Immediately a er occurrence

Employee List Roster As needed Within fi een (15) days of contract start date

Quality Control Plan As needed Within fi een (15) days a er contract award date

Post award conference At least ten (10) business days before contract start date

Contract discrepancy report As needed KO Within five (5) days of receipt from

COR

Cer ficates of insurance as required by FAR 52.228-5

Annually KO NLT ten (10) days of contract award; then anniversary of policy renewal

7.0 PERSONNEL REQUIREMENTS/QUALIFICATIONS

7. l General: The Contractor shall manage the total work effort associated with the services required to assure fully adequate and timely completion of these services. Such management includes, but is not limited to:

coordination with COR, planning, scheduling, report preparation, establishing and maintaining records and quality control. The Contractor shall provide staff with the necessary management expertise to assure the performance of the required work; and trained and experienced personnel who meet established standards to effectively perform the services required and who exhibit capability to perform with minimum supervision.

7.2 On-Site Working Supervisor: The Contractor shall provide a qualified On-Site Working Supervisor to manage Contractor personnel at the work site at all times while work is being performed for this contract without exception. This person shall be an individual of integrity, experienced with managing personnel, scheduling, operations, practices, techniques, and have full authority to act for the Contractor on all matters relating to the daily performance of the contract work. This individual shall be the primary point of contact with the Government; and shall be able to effectively communicate in English. The On-Site Working Supervisor shall be available to discuss contract matters and performance issues with the KO and/or the COR within one ( 1) hour of notification during the core hours of 7:30 a.m. to 4:00 p.m., Monday through Friday.

This can be accomplished in person, or by telephone, as appropriate depending on the circumstances. When the On-Site Working Supervisor is absent for an extended period (more than four (4) hours), the COR shall be notified and the Contractor shall appoint a qualified substitute. The On-Site Working Supervisor shall provide the COR a cellular phone number where they can be reached at all times during the working hours.

7.3 Certified Installer: The Contractor shall be an experienced installer who is certified or who can demonstrate compliance with its certification program requirements.

7.4 Employee List/Roster: The Contractor shall provide a list of all on-site personnel, including Subcontractors to the KO and COR. The Contractor shall update this list when changes occur. Contractor personnel not listed may be denied access to the USCG facility. Contractor personnel will be restricted to designated working areas. Any personnel violating this policy may lose access to the USCG facility.

Contractor personnel shall have photo identification at all times while working on USCG facilities.

7 .5 All personnel employed by the Contractor or any representative of the Contractor entering the Government installation, shall conform to all security Base access regulations which may be in effect during the contract period. They shall be subject to checks as deemed necessary to ensure that no violations occur.

7.6 Employee Conduct: The Contractor shall be responsible for and maintain satisfactory standards of employee competency, conduct, appearance, and integrity, and shall take such disciplinary action with respect to the employee(s), as necessary. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with these standards. The Contractor shall immediately replace such employee to maintain continuity of services at no additional cost to the Government. If any Government property is broken or damaged by the Contractor employees, the property will be replaced in kind or repaired. Each Contractor employee is expected to adhere to standards of conduct that reflect credit on themselves, their employer, the USCG, and the Federal Government. Contractor employees shall also refrain from the use of RADIOS or CELL PHONES while operating equipment. Use of cell phones while operating a vehicle is prohibited on USCG Base at all times.

7.7 Designated Smoking Areas: Smoking is only allowed in four (4) designated areas. Smoking in vehicles is prohibited, unless the vehicle is within ten ( 10) feet of a designated smoking area. Designated smoking areas are shown in TE-4.

7.8 Sanitary Facilities: Toilet facilities are available for Contractor use at the job site. The Contractor shall ensure the facilities remain clean after their use.

7.9 Contractor Parking: The Contractor is authorized parking at the Academy during the performance of the project. Overnight parking is not authorized. See COR for parking arrangements.

7 .10 Employee Safety Requirements: Contractor Employees shall wear properly fitted Personal Protective Equipment (PPE) in accordance with the safety measures dictated by the type of work they are performing.

7 .11 Security: The Contractor shall comply with all Base security requirements, regulations and directives as identified herein and other security requirements cited elsewhere in the contract. Contractor vehicles or personally owned vehicles require valid registration, inspection certificates, motor vehicle operator license and insurance documentation for access to USCG Academy.

7.12. All contractor personnel requiring physical access to the USCG Academy property must be U.S. citizens or have legal residence documentation. Contractor personnel requiring access to USCG Academy may be issued temporary vehicle passes for the term of the engagement for entry onto USCG Academy property.

7.12.1 Notification of Start and Completion: The Contractor shall not commence work until all materials are available to complete the project and upon notification to proceed from the Government. The Contractor shall make COR aware of any lead times. The Contractor is required to complete the entire project under this contract ready for use on the dates negotiated by the COR and Contractor. The awarded Contractor shall provide the KO with all necessary documentation requests prior to starting. The targeted period of performance is between the second week through the last week in May. Start date will be determined following contact award and negotiated between the COR and Contractor for each year of this contract.

8.0 MEETINGS AND REPORTS

8.1 Post Award Conference: At least ten (10) business days after contract start date, the Contractor shall meet in conference with the KO and COR to discuss and develop a mutual understanding relative to scheduling and administration of the work performed under this contract.

8.2 Forward all drawing submittals as applicable to the COR, by e-mail or hard copy. The COR will provide approval or disapproval of submittals, within ten (10) calendar days after receipt.

8.2. l Approval of submittals, corrections and/or comments made during the review, do not relieve the Contractor from compliance with the requirements of the specifications herein.

9.0 GOVERNMENT FURNISHED RESOURCES

9.1 Utilities: Reasonable use of electricity (115V@ I SA) and water at household pressure will be provided by the Government at no cost to the Contractor. Additional utility requirements beyond what the Academy provides shall be the responsibility of the Contractor and utility equipment shall be removed by the Contractor at the completion of the project.

9.2 Equipment and vehicle storage: All vehicles and equipment needed to perform the tasks set forth in this PWS will be subject to security inspection each time they enter USCG Academy. Arrangements can be made to store vehicles and equipment on USCG Academy during the course of the work.

10.0 CONTRACTOR QUALITY CONTROL (QC) REQUIREMENTS

I 0.1 Contractor Quality Control Plan (QCP): The Contractor shall develop, maintain and submit within fifteen (15) calendar days after award, a complete QCP delineating the Contractor's QC Program/Inspection System to monitor and control their performance of services. The QC Program/Inspection System shall establish and explain in detail, how the Contractor will maintain Quality Processes of providing the Commencement Seating services required. The COR will approve any changes to the QCP prior to the Contractor implementation. If the COR perceives such changes to be other than minor, approval by the KO is necessary. The QCP that is acceptable to the Government and which assures the requirements of the contract shall be met, shall be submitted by the Contractor as specified in 6.0, Deliverables.

10.2 QC Program/Inspection System: The Inspection System shall encompass all functions of the contract. It must specify areas to be inspected on both a scheduled or unscheduled basis and list the title(s) of the individual(s) conducting the inspection. The Contractor shall develop and implement QC procedures addressing the areas identified in the PWS and to identify, prevent, and ensure non-recurrence of defective services. The Inspection System shall be designed to keep the Contractor's management and the USCG informed of all issues affecting quality, to include timely and effective corrective actions for all deficiencies.

The QC records shall, in part, consist of inspection checklists and shall also indicate the nature, frequency and number of observations made, number and type of deficiencies found, and the nature of corrective action taken, as appropriate.

10.3 Contents: Shall include, but are not limited to, the following:

a. Introduction to the QC System:

1 . Background and Rationale for the System

2. Objectives in using QC

3. Successes with and updates for the System

b. QC Process for the Various Tasks:

1. Inspection Procedures - (to include checklists used by the Contractor inspecting performance during regular scheduled/unscheduled inspections) to identify conformance indicators and actions taken if nonconformance is found covering all the service requirements of this contract.

2. Means of identifying and Resolving Problems - A system for identifying and correcting deficiencies in the Quality Process of services before the level of performance becomes unacceptable and/or the Government inspections point out the deficiencies.

3. Roles and Responsibilities - The name(s) of the individual(s) who will perform the inspection.

c. Specific QC Functions:

1. Training plan outlining names, topics, and completion dates; and the name(s) of the individual(s) who will perform the inspections.

2. Storage and retrieval of products, supplies, materials, and equipment to be used.

3. Labor practices (i.e., hiring, retention and rewards, and substitutions).

4. Compliance with Security, Safety and Health and Sanitary requirements.

d. Contingencies:

1. Special Events/Requirements - procedures to be used and obtaining additional employees.

2. Missed Scheduled Services.

3. Strike Contingency.

10.4 Performance Evaluation Meetings: As determined by the COR, meetings may be held as necessary. Time and place of the meetings will be mutually agreed upon between the COR and Contractor. The meeting minutes shall be prepared and signed by COR, and the On-Site Working Supervisor. If the Contractor does not concur with the minutes, they shall state, in writing, any areas of non-concurrence, and submit to the COR, within five (5) calendar days of receipt of the signed minutes.

10.5 Contract Discrepancy Report (CDR): When a discrepancy exists, the Contractor shall be required to complete Block 4 of a CDR, which will be submitted to the KO at the time of issuance. The KO will evaluate the Contractor's explanation and determine the next course of action. The Contractor may request a meeting whenever a CDR is issued.

11.0 GOVERNMENT QUALITY ASSURANCE (QA) REQUIREMENTS

11.1 Fundamental Government Responsibilities: The COR is responsible for representing the KO in all facets of quality for the services required. The COR will carry out inspections, reviews, approvals, and handle deficiencies; and, ultimately accept on behalf of the KO. The functions of the COR are identified below. Government personnel, other than the KO and the COR from time to time, may observe the Contractor's operations. However, these personnel may not interfere with Contractor performance.

11.2 General Monitoring Functions: To facilitate the surveillance of the Contractor's QC Program by the Government, the COR will verify Contractor compliance with designated contract/performance requirements. In addition, for noncompliance and/or untimely corrective action to deficiencies of specific tasks, the contractor is subject to re-performance (at the Contractor's expense) and/or an inspection fee.

With this intent, the surveillance approach may not be one that stays the same throughout the duration of the contract. The COR will periodically update the surveillance approach when the need arises. The COR will inspect the contractor's QCP regularly for compliance with the requirements herein.

11.3 Specific QA/Monitoring Functions: The COR will establish an Inspection Schedule using the Quality Checklists from the Contractor's QC Program. The COR will perform the following qualitative and evaluative functions, which comprise of the Government Quality Assurance Surveillance Plan (QASP):

a. Carry out periodic inspections using the Quality Checklists.

b. Report any findings resulting from these inspections to the Contractor/KO.

c. If discrepancies are discovered as a result of the periodic inspections, or any other means, use a CDR to communicate them to the Contractor and follow up to ensure nonconformance is corrected.

d. Meet with the Contractor's On-Site Working Supervisor as agreed to or as often as necessary. The Contractor and COR will sign the written minutes of these meetings, prepared by the COR. Any area(s) of nonconcurrence by the Contractor with the minutes must be specified in writing to the COR within five (5) calendar days of receipt of the signed minutes.

e. Conduct periodic customer surveys. The validated surveys will be compared to the requirements stated herein. Any discrepancies found will be handled as described herein.

f. Take appropriate actions based on Health, Safety, Environmental and any other inspection results.

g. Perform annual and final Performance Evaluations

11.4 Government Quality Assurance Surveillance Plan (QASP): This QASP is pursuant to the requirements listed in this PWS entitled Commencement Seating Services at USCG Academy New London, CT. This plan sets forth the procedures and guidelines USCG Academy New London, CT will use in ensuring the required performance standards or services levels are achieved by the Contractor.

11.4.1 Purpose: The purpose of the QASP is to describe the systematic methods used to monitor performance and to identify the required documentation and the resources to be employed. The QASP provides a means for evaluating whether the Contractor is meeting the performance standards/quality levels identified in the PWS and the Contractor's QCP, and to ensure that the Government pays only for the level of services received.

11.4.2 This QASP defines the roles and responsibilities of all members, identifies the performance objectives, defines the methodologies used to monitor and evaluate the Contractor's performance, describes QA documentation requirements, and describes the analysis of QA monitoring results.

11.4.3 Surveillance Approach: The PWS is structured around "what" service or quality level is required, as opposed to "how" the contractor should perform the work (i.e., results, not compliance). This QASP will define the surveillance method approach taken by USCG Academy to monitor the Contractor's performance to ensure the expected outcomes or performance objectives communicated in the PWS are achieved. Performance management rests on the Contractor to develop a capability to review and analyze information generated through performance assessments.

11.4.4 The Contractor is responsible for the quality of all work performed. The Contractor measures the quality through the Contractor's own QC program. QC is work output, not workers, and therefore includes all work performed under this contract regardless of whether the work is performed by Contractor employees or by subcontractors. The Contractor's QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the PWS.

11.4.5 The COR will monitor and review performance by the Contractor to determine how the Contractor is performing against communicated performance objectives. The Contractor will be responsible for making required changes in processes and practices to ensure performance is managed effectively.

12.0 CONTRACT REQUIREMENTS

12.1 Typically, Contractor activities are conducted between the hours of 7:30 a.m. and 4:00 p.m. local time Monday through Friday excluding all Federal holidays. All work hours will be schedule around planned Government operations. Restricted work hours or workdays will be determined following the award of this contract. Coordination of work schedule will be between COR and Contractor.

12.2 Place of Performance: The specified work shall be performed at the Cadet Memorial Field at the USCG Academy located at 15 Mohegan Ave, New London, CT 06320.

12.3 Federal Holidays: Contractor personnel shall not perform work on observed Federal holidays, unless prior approval is received from the KO. Government holidays are New Year's Day, Martin Luther King Day, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day, and/or any other day designated by the President's Proclamation/Executive Order.

12.4 Contractor Sponsored Functions: All Contractor company functions (training, social gatherings, etc.)

shall be conducted outside business hours, at the Contractor's expense. These shall not be held on USCG's facilities. Meetings required for the performance of duties scheduled in the assigned work center on an as required basis are acceptable during the workday.

12.5 Existing Site Conditions: The Contractor shall ensure that the work area is left neat and orderly at the end of each work day. All disposal of waste generated from work shall be the responsibility of the Contractor.

All material removed by the contractor shall become the property of the Contractor and shall be disposed of off-site in accordance with all applicable federal, state and local laws and regulations. Under no circumstances shall materials be placed in Government owned refuse containers located on base unless properly coordinated with the Government POC for this requirement. Eating and drinking (other than water) on Cadet Memorial Field is prohibited.

13.0 GOVERNMENT TERMS AND DEFINITIONS

13.1 Contracting Officer (KO): A person duly appointed with the authority to negotiate and enter into and administer contracts on behalf of the Federal Government.

13.2 Contracting Officer's Representative (COR): The person(s) whom the KO designates in writing by name and/or position title to conduct day-to-day liaison between the Contractor and the KO on technical matters pertinent to this contract.

13.3 Contract Specialist (KS): A Government official responsible for the development, implementation, and administration of this contract. This person is the primary point of contact for the KO.

13.4 Contractor: The term Contractor as used herein refers to both the prime Contractor and any Subcontractors. The Contractor will be responsible for ensuring that the Subcontractors comply with the provisions of this contract.

13.5 Quality Assurance (QA): Those actions taken by the Government to assure services received meet the requirements of the contract.

13.6 Quality Control (QC): Those actions taken by a Contractor to assure that services rendered meet the requirements of the contract.

13.7 Quality Control Plan (QCP): Those actions taken by the Contractor to ensure QC program/inspection system to monitor and control their performance of services so that they meet the contract requirements of the contract.

13.8 Periodic Surveillance: Physical observation and/or inspection of contract performance done on a frequency relating to contract performance and scheduling.

14.0 LISTS OF ATTACHMENTS

The following Attachments are applicable to this contract. Any change, addition or deletion, to any of the attachments during the duration of this contract (including options, if exercised) may be initiated by either the KO or the Contractor, with the final decision resting with the KO. No changes, additions or deletions will be effective until a contract modification is completed.

Attachment 1 Technical Exhibit 1 - Academy Site Map Attachment 2 Technical Exhibit 2 - Cadet Memorial Field Drawings Attachment 3 Technical Exhibit 3 - Seating Layout Attachment 4 Technical Exhibit 4 - Authorized Smoking Areas Attachment 5 Connecticut Wage Determination Attachment 6 CDR