A00001 Attachment 1 - Statement of Work.pdf

AMENDMENT 1 70Z08423QAA550400

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STATEMENT OF WORK (SOW)

FOR

Inspection, Testing and Maintenance of Fire Protection and Detection Systems at USCG Base Elizabeth City

1.0 GENERAL

1.1 BACKGROUND

The United States (U.S.) Coast Guard (USCG) is procuring for the Inspection, Testing, and Corrective actions on non-emergency and emergency situations and all required Preventive Maintenance of all Installed Automatic Fire Alarm Systems, Water Based Fire Protection Systems/Pumps, Fixed Systems, Kitchen Hood Suppression Systems and fire doors/shutters for the USCG Base Elizabeth City, NC, where the services will be performed. This Statement of Work (SOW) complies with USCG procurement policy to ensure consistent, results-oriented delivery of services and performance.

1.1.1 The majority of fire alarm and suppression systems were installed prior to 2001 and were meant to comply with the requirements of NFPA 72 "Standard for the Installation, Maintenance, and Use of Protective Signaling systems”. Major buildings have an intermediate fire alarm/supervisory control unit(s), which operate from building power (some with battery backup) and control two-conductor alarm initiating devices, two conductor indicating devices, and auxiliary functions. The central alarm system is located at the BASE Fire Department and detects all changes in zone status via the various building circuit interfaces through the use of a Monaco system.

1.2 SCOPE

The Director of Operational Logistics, Commercial Support Services Branch (DOL-93) is seeking a contract to provide personnel, management, supervision, materials, supplies, equipment, tools, transportation and other items or services (except at stated herein) necessary to perform Fire Preventive Maintenance Services in a manner that ensures the health and safety of federal employees and members of the public; and, both the sanitary conditions and aesthetic appearance of federal property as required by various federal, environmental, safety and health regulations. The services shall be furnished in a manner that provides superior customer service and well-maintained facilities that present a healthy, clean, neat and professional appearance in accordance with (IAW) all the terms and conditions of the contract. The Contractor shall use this SOW, as well as any approved plans to accomplish the tasks generated for this effort and to achieve the desired quality of service.

1.3 OBJECTIVE

The objective of this effort is to acquire Inspection, Testing and Preventive Maintenance (ITM) services as described herein. This work includes all personnel, management, supervision, licenses/certificates, equipment, tools, supplies, materials, transportation, and all other items or services necessary in order to perform preventive maintenance of all installed Automatic Fire Alarm Systems, Water Based Fire Protection Systems/Pumps, Fixed Systems, Kitchen Hood Suppression Systems and fire doors/shutters. The services shall be performed IAW all the terms and conditions of the contract; to include maintenance, periodically recurrent inspection and tests required to keep these systems in an operative condition at all times, together with replacement of the system or its components when they become unreliable or inoperative. Repair service may be authorized under this contract.

1.3.1 The Contractor shall propose a labor mix that will best accomplish the tasks set forth in this PWS; utilize the information provided within this PWS to determine the number of technicians believed are required to successfully perform the requirements listed herein. The numbers proposed by the Contractor shall be https://uscg-my.sharepoint-mil.us/personal/sherylan_spears_uscg_mil/Documents/Desktop/Sherylan/70Z08423QAA550400%20-%20Fire%20Suppression%20-%20BASE%20ELIZABETH%20CITY%20RENEWAL/SCOPE%20PARAGRAPHS.doc

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incorporated into the award. This procurement will be Firm Fixed Price (FFP); the Contractor may choose to add additional people at a later date, at no additional cost to the Government, to accomplish the required tasking.

1.3.2 The Contractor shall meet and comply with the most current NFPA codes and UFC standards . UFC requirements will dictate identified tasks and frequency of inspections and testing.

1.3.3 All work specific to Hangar Fire Protection Systems shall be accomplished IAW SILC-CSTO-36-11 55 13 25-02 / 20161222 Aircraft Hangar Fire Protection Requirements. This Configuration Standard Technical Order (CSTO) establishes standards for Aircraft Hangar Fire Protection Requirements including Hangar operations, testing, maintenance, renovation, and development. All work within aircraft hangars shall strictly comply with the requirements of this CSTO.

1.3.4 This requirement covers five (5) performance periods and annual inspections, troubleshooting, maintenance, and repair of the existing fire alarm systems, water based fire protection systems/pumps, fixed systems, kitchen hood suppression systems and fire doors/shutters at the USCG Base Elizabeth City.

1.3.4.1 The testing and inspection requirements/period are as follows:

a. Base Period: The contract period will include the two (2) year requirements of UFC.

b. Performance Period One (1): The contract period will include the annual requirements of UFC.

c. Performance Period Two (2): The contract period will include the two (2) year requirements of UFC.

d. Performance Period Three (3): The contract period will include the annual requirements of UFC.

e. Periformance Period Four (4): The contract period will include the two (2) year requirements of UFC.

1.4 APPLICABLE DOCUMENTS

The Contractor shall comply with all applicable sections of the Code of Federal Regulations and other Federal, State and local laws, codes, regulations and procedures that are applicable to contract performance and to the Contractor personnel under this contract by:

a. Taking proper safety, health and noise reasonableness precautions to protect the work site, the workers, the public and the property of the government and others by utilizing safe products, equipment and qualified personnel to ensure the health and safety of all are in compliance with the Environmental Protection Agency (EPA) and the Occupational Safety and Health Act (OSHA).

b. Ensuring all workers wear safety protection equipment required by equipment manufacturer and OSHA.

Equipment shall be carefully maintained and operated with discretion when near pedestrians or building residents.

The Government shall provide all publications listed, upon request. Supplements or amendments to listed publications may be issued during the life of the contract. The Contractor shall immediately implement those changes, which result in a decrease, or no change to the contract price.

Publication Number Title Date

Commandant Instruction (COMDTINST) M4500.5 (series)

Personal Property Management 02/2013

COMDTINST M5000.3 (series) USCG Regulations 04/2015

COMDTINST M5100.47 (series) Safety and Occupational Health Manual 07/2021

COMDTINST M5530.lC (series) Physical Security Manual 03/2021

COMDTINST M6000.1E (series) Medical Manual, Chapter 7 09/2022

COMDTINST M110000.7 (series) Facilities Energy Manual 02/1999

COMDINST M11320.1 (series) Fire Safety, Prevention & Emergency Response Services 01/2012

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COMDTINST M16478.1B (series) Hazardous Waste Management 07/2011

SILC-CSTO-36-11 55 13 25-02 /

20161222

Aircraft Hangar Fire Protection Requirements 12/2016

BASEECITYINST 5100.3A

(series)

Asbestos Management 01/2017

BASEECITYINST 5100.5 (series) Control of Hazardous Energy 04/2023

BASEECITYINST 5512.B

(series)

Admission and Access Policy for USCG Base Elizabeth City 07/2015

BASEECITYINST 5520.1 (series) Personnel Security Program 08/2015

1.4.1 Drawings and As-Built: The Government shall make drawings available to the Contractor, if available. Not all buildings will have drawings or current as-built drawings. All drawings are to be considered as guidelines and shall not be considered accurate.

2.0 CONTRACTOR RESPONSIBILITIES

2.1 Licenses: The Contractor shall hold and maintain all required licenses, certifications, and/or permits throughout the life of the this contract.

2.2 Initial Status Report: The Contractor and the Government shall review the current inspection, test, and maintenance status of all installed automatic fire alarm systems included in this contract. Contractor has the right to pre-test all devices as part of the Initial Status Report.

2.3 Planned Work Schedule: The Contractor shall submit a planned work schedule to the COR for approval within 15 calendar days after contract start date for the inspection, testing and maintenance of all installed automatic fire alarm systems (connected to deluge systems, fire pumps, sprinkler systems, fixed systems, call boxes, pull stations and electronic signaling devices, etc.) included in this contract. The Planned Work Schedule shall be submitted to the COR on a quarterly basis. The Contractor shall schedule work in a manner that causes the least amount of interference during the normal occurrence of Government business. Approved schedules shall be adhered to, and all proposed changes shall be approved by the COR at least three (3) business days in advance of the changes.

2.4 Monthly Schedules: The Contractor’s monthly work schedule shall indicate the specific hours of the day that each post will be manned. Proposed changes to the monthly work schedule shall be submitted to and approved by, the COR at least two (2) business days prior to the start of the period in question. The Contractor shall submit a copy of monthly schedule to the COR for approval within 15 calendar days after award.

2.5 Re-Work: All work completed under this contract shall be subject to inspection by the COR during and after completion of each task. Unsatisfactory work shall be corrected at no additional cost to the Government.

2.6 Staffing Plan: The Contractor shall provide with the quote, a staffing plan that fully demonstrates the requirements set forth in this SOW. Example below:

Job Title Total # of FTE Total FTE Hours Total # of PTE Total PTE Hours

2.7 Employee List: The Contractor shall provide with the quote, a list of all certified personnel that will be performing all requirements herein and the list shall be updated when changes occur (see 10.0, Deliverables).

This list shall also include the employee’s name, position, and copy of license/certification IAW Section 4.3.

Contractor personnel not listed may be denied access to the USCG facility. Contractor personnel will be

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restricted to designated working areas. Any personnel violating this policy may lose access to the USCG facility.

2.8 Accident Reporting: All accidents which may occur during the performance resulting in death, personal injury, trauma, or occupational disease, shall be reported verbally to the COR within one (1) hour after occurrence, and in writing to the KO within 24 hours. This report shall give full details of the accident involved, including statements of all witnesses. If any claim is made against the Contractor by a third party, as a result of any accident, which occurs in connection with performance of this contract, the Contractor shall promptly report the fact in writing, to the KO and COR. The Contractor shall be responsible for restoring any damaged Government property or equipment caused by contractor operations or due to the negligence, abuse, or misuse of his/her employees. The restoration shall be to its original condition at no additional cost to the Government.

2.9 Safety: The Contractor shall take all necessary precautions to meet proper safety standards and regulations of the State and Federal Codes. OSHA regulations apply to all work performed on site. In addition, the Contractor shall conform to any restrictions as may be outlined by the Safety Officer and Fire Department during the course of the contract.

2.9.1 Safety Compliance: The Contractor shall perform oversight for compliance of the Safety Plan and initiate corrective actions, when required. The COR may perform no-notice inspections of a Contractor worksite;

however, the COR will inform the Contractor to “stop work” for imminent danger situations.

2.9.2 Hazardous Conditions: Should the Contractor discover a hazardous condition during the normal course of the contract, the Contractor shall notify the COR and call 222 on a Government phone or 252-335-6257 if it is life threatening.

2.10 Safety Data Sheet (SDS): The Contractor shall be solely responsible for any and all Contractor generated or owned hazardous materials. A copy of the SDS for each hazardous material to be used shall be provided to the COR prior to bringing materials on-site and commencement of work. While performing specific work herein, if potentially hazardous materials are utilized, the COR shall be notified prior to their use. If hazardous materials are encountered, the Contractor shall stop work and notify the COR immediately. The Contractor’s responsibility for handling hazardous material is incidental to work performed, the Contractor shall handle, remove, and properly dispose of only those hazardous materials necessary to complete the contract work. All documentation for hazmat disposal shall be made available to the COR.

2.10.1 Transportation and Disposal of Industrial Waste:

2.10.1.1 Transporting waste from the site shall be accomplished in a manner preventing waste from spilling.

2.10.1.2 Costs associated with waste determinations, containerization, transport and disposal of wastes shall be the responsibility of the Contractor.

2.10.1.3 The contractor shall ensure that transport of industrial waste is accomplished IAW Department of Transportation Code of Federal Regulations Title 49, Subchapters A and C.

2.10.1.4 Hazardous Waste Removal Services: The removal, transport and disposal of hazardous waste shall be IAW the following:

2.10.1.5 Department of Transportation Code of Federal Regulations, Title 49, Sub-chapter C, Parts 171 through 178;

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2.10.1.6 Environmental Protection Agency Code of Federal Regulations, Title 40, Sub-chapter I, Parts 260 through 302;

2.10.1.7 Contractor shall provide copies of appropriate licenses authorizing the company to perform the requested work along with submitted quotation.

2.10.1.8 The Contractor shall provide a hazardous waste manifest to the Government Representative(s) upon each service that includes hazardous waste transport/disposal (prior to leaving the site). All waste manifests shall be signed by a USCG Base Elizabeth City Environmental Office representative prior to transport.

2.10.1.8.1 The manifest shall include:

2.10.1.8.2 The transporter’s name, address, telephone number, EPA transporter identification number, signature of transporter;

2.10.1.8.3 The destination facility’s name, address, telephone number, EPA identification number;

2.10.1.8.4 Manifest serial number and;

2.10.1.8.5 Total type and quantity of waste removed (in pounds)

2.10.1.9 The Contractor shall provide to the Government Representative a return copy of the hazardous waste manifest that demonstrates the hazardous waste has been received at the destination facility.

2.10.2 Industrial Non-Hazardous Waste Removal Services

2.10.2.1 Non-RCRA regulated industrial waste shall be containerized, transported and disposed in accordance with all federal, state and local regulations, including North Carolina Administrative Code 13.B.

2.10.2.2 The name and location of the industrial waste transporter and disposal facility shall be submitted to the government representative prior to performance for USCG approval.

2.10.2.3 Bills of lading or other documents shall be presented to the CG representative prior to transport/disposal of the waste. All waste manifests shall be signed by a USCG Base Elizabeth City Environmental Office representative prior to transport.

2.11 Required Form Use: The Contractor shall furnish and use the required “Inspection Report” form as specified in applicable NFPA codes. The latest version of this form shall be used for reporting all work and tests, as applicable, for each building and inspection, and test results. A completed and signed copy of each inspection or event shall be furnished to the COR within five (5) calendar days of completion of inspections.

2.12 Reporting: The Contractor shall submit inspection reports to the COR detailing any condition failing to meet the requirements of NFPA standards within five (5) days after each required inspection.

2.12.1 During each month, the Contractor shall document all inspections, tests, preventative, corrective and emergency services work, noted discrepancies and system impairments and recommendations. The monthly report shall be provided to the COR within five (5) days after the last day of the reporting month.

2.13 Spare Parts and Removal of Unserviceable Parts: No parts or materials shall be stored onsite, unless approved by the COR. The Contractor shall remove and properly dispose of all parts, debris, lubricants, and other materials no longer usable under this contract. Upon removal, all Federal, State, Department of Environmental Protection (NCDEQ) and USEPA regulations shall be complied with.

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2.14 Fire Department Notification: The Contractor shall notify the BASE Fire Department in advance whenever disconnects, testing or other work that tests, enables or disables, activates or inactivates any fire alarm notification or suppression system including any maintenance work, draining or filling, replacement or other work that has either a direct or indirect effect on the system in whole or part. Fire Department Dispatch is 252- 335-6257. The Contractor is to fill out and turn in Service Report to dispatch and Fire Inspector after work is completed (TE-1).

2.15 Damage to Government Property: The Contractor shall comply with Federal Acquisition Regulation (FAR) requirements 52.245-1. All existing grounds, utilities, equipment, building components and adjacent property, including vehicles, shall be protected from any damage resulting from contract operations. Contractors will be responsible for any damage to Government property. Damaged property (done by the Contractor) shall be repaired by the Contractor, at Contractor’s expense, to meet previous existing conditions.

2.15.1 The Contractor shall protect all walls, windows, office spaces, electrical systems, alarms; aircraft support equipment, furnishing and other equipment or supplies from damage due to testing, maintenance, repairs and replacement of existing components.

2.15.2 Damage Report: The Contractor shall submit to the KO and COR, a damage report of Government property and/or equipment caused by Contractor employee(s). Dates, times, person(s) involved, description of damage, and estimated cost of damage shall be indicated in each typed report. All damage reports shall be submitted within 24 hours after occurrence. Reimbursement shall be made to the Government for damage that results from Contractor negligence.

2.15.3 Reimbursement for Damages: Reimbursement for damages to facilities and/or equipment will be at the cost for the Government to replace/repair the item at the time of damage. The method of reimbursement will be mutually agreed upon by the parties. Typical methods include reduction of cost from the invoice, a check provided by the Contractor to the USCG, or the replacement of the item by the Contractor.

2.16 Materials: The Contractor shall furnish, install, remove and dispose of all materials required for testing of systems.

3.0 SPECIFIC REQUIREMENTS/TASKS

3.1 NFPA and UFC Required Inspections: The Contractor shall perform all NFPA and UFC required inspections of existing fire alarm systems, components and devices to include weekly, monthly, semi-annual, annual and five (5) year inspections as required in this SOW. This is to include all automatic detection and notification devices and fire alarm panels. Each inspection will be no more than 365 calendar days apart.

3.2 Inspections: The following schedule of inspections will be followed and covered in the Contractor’s Planned Work Schedule. All required system interruptions must be approved by the COR five (5) days prior to the interruption.

3.2.1 Five (5) Year Inspections: Only during the Base Performance Period will the Contractor perform all required five (5) year inspections, preventative maintenance and operation testing. Professional Inspection, Testing, and Maintenance reports shall be submitted identifying all completed work, results of inspection/testing/maintenance, any system discrepancies, repairs. These reports shall be submitted to the COR within 14 calendar days of inspection, test, or maintenance evolution.

3.2.2 Annual Inspections: The Contractor shall perform Annual Inspection of all systems, components and devices. Each inspection, test, or maintenance evolution will be no more than 365 calendar days apart.

Professional Inspection, Testing and Maintenance reports shall be submitted identifying all work completed, PAGE 7/20 results of inspection/testing/maintenance, any system discrepancies, and repairs. These reports shall be submitted to the COR within 15 calendar days of inspection, test, or maintenance evolution.

3.2.3 Semi-Annual Inspection: The Contractor shall perform Semi-Annual Inspection of all systems, components and devices. Each inspection, test or maintenance evolution will be no more than six (6) months apart, Professional Inspection, Testing and Maintenance reports shall be submitted identifying all work completed, results of inspection/testing/maintenance, any system discrepancies, and repairs. These reports shall be submitted to the COR within 15 calendar days of inspection, test, or maintenance evolution.

3.3 Devices/Systems to be tested: Devices shall include, but not be limited to, the following (see TE-1):

a. Smoke Detectors (some are combination smoke/heat)

b. Heat Detectors (some are rate/rise, non-restorable, and restorable)

c. Manual Pull Stations

d. Audible/Visual Devices

e. Automatic Fire Alarm Panels

f. Annunciator Panels

g. All automatic sprinkler system, water flow/deluge alarms (supervisory and general alarm)

h. Deluge Pump Alarms

i. Fire Pumps

j. Hood/Kitchen type fixed extinguishing systems

k. All other fixed systems

l. Fire Doors

m. Fire Shutters

n. Water Tanks

3.4 Periodic Inspection and Testing Work: The following schedule of inspections will be followed and covered in the Contractor’s Initial Status Report and future plans of when and how they will be performed:

a. The Contractor shall submit a Condition Report detailing any conditions failing to meet the requirements of UFC and NFPA standards for protective signaling systems to the COR.

b. A list of components of the alarm system needing to be replaced or repaired and an estimate of man-hours required to affect repairs shall be submitted to the Government for approval.

c. The Contractor shall then be notified for repairing/replacing these items as necessary under the scheduled maintenance work stated within this SOW.

d. The Contractor shall perform minor repairs/replace any life safety discrepancies within four (4) hours and two (2) calendar days for non-life safety items upon approval of the COR. Minor repairs are to include, but not limited to: smoke detectors, heat detectors, pull stations, water flow alarms, exterior speakers, exterior horns, exterior strobes and etc.

3.5 Fire Alarm and Detection Systems: The Contractor shall inspect, test and maintain the fire alarm and detection systems. The Contractor shall provide continuous monitoring of all fire and system trouble alarms.

Upon any system alarm, the Contractor shall notify the BASE fire department and COR.

3.6 Automatic Sprinkler and Hangar Protection Systems: The Contractor shall inspect, test and maintain the Automatic Sprinkler and Hangar Protection Systems.

3.7 Fire Pumps: The Contractor shall inspect, test and maintain the Fire Pumps.

3.8 Fixed Hood / Ansul / Halon Extinguishing Systems: The Contractor shall inspect, test and maintain the Fixed Hood / Ansul / Halon Extinguishing Systems.

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3.9 Water Supply Tanks: The Contractor shall inspect, test and maintain the Water Supply Tanks.

3.10 Fire Doors and Shutters: The Contractor shall inspect, test and maintain the Fire Doors and Shutters.

3.11 Stand Pipe and Hose Systems: The Contractor shall inspect, test and maintain the Stand Pipe and Hose Systems.

3.12 Operational Testing: The Contractor shall perform functional operation tests on all installed systems and supporting devices IAW this SOW and notes below:

a. The BASE’s Fire Department as well as personnel at the end-user’s facility, shall be notified that a test is to be conducted. Installed automatic fire alarm systems located in areas that are inaccessible for safety considerations (i.e., continuous process operations), shall be tested during scheduled operation shutdowns at intervals approved by the COR.

b. The USCG Clinic Bldg. 128 shall be tested only when it is closed for patients. This is typically on training days (every other Wednesday after lunch).

c. Magnets used for the testing of any initiating devices will not be allowed.

d. Canned smoke or other unmeasured or unmetered aerosol products used to test initiating devices will not be allowed.

e. Hair dryers and heat guns not specifically approved for the testing fire alarm devices are not allowed.

f. Smoke or the use of flaming embers not specifically approved for the testing of fire alarm devices is not allowed.

3.13 Additonal Inspection / Test Services: In addition to the inspections/tests, the Contractor shall supply all materials, and conduct the following tests as necessary:

a. Inspect and test after alterations to existing buildings.

b. The tests following exposure to fire.

c. These inspections shall be scheduled and conducted IAW the procedures set forth under the scheduled maintenance work.

3.14 Defective Equipment: Equipment and material found to be defective during the required periodic testing portion of this specification shall be brought to the attention of the COR as soon as possible, and shall be repaired or replaced upon Government approval.

a. The Contractor shall repair or replace this equipment or material as necessary, beginning work within three (3) working days after Government notification and approval.

b. Work will only be performed during normal working hours until the work is completed.

c. The Contractor shall notify the COR of any potential delays.

d. Any equipment or material provided and installed by the Contractor shall be listed for use with the existing system components and approved of by the existing component manufacturers.

3.15 Preventive Maintenance: The Contractor shall perform recurring preventive maintenance on installed systems IAW applicable NFPA Standards and manufacturer’s instructions. The Contractor shall implement a planned preventive maintenance program, as approved by the COR, to help prevent and correct deficiencies with installed components, thus minimizing breakdowns and service interruptions, extending component life, and maximizing operating efficiency. Preventive Maintenance shall include the repair and replacement of any and all components, parts, piping, mechanical and electrical devices, controls, controllers, valves, wiring, and any other part required for operations of the system to maintain compliance with the governing rules and regulations. The Contractor shall render services during normal work hours.

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3.15.1 The Contractor shall notify the BASE Fire Department, COR and facility occupants before proceeding with any preventive maintenance on installed systems. At the conclusion of preventive maintenance, those previously notified shall be further notified that the maintenance work is completed. The following maintenance events shall happen during the tenure of this contract:

3.15.2 Electrical Work: All electrical work shall only be performed by a state commercial rated, currently licensed electrician with a minimum of two (2) years of experience in fire alarm and fire suppression systems.

No interns, laborers, trainees or apprentices shall be allowed to perform this work.

3.16 Corrective Maintenance: The Contractor shall perform corrective maintenance on installed systems, IAW applicable NFPA Standards and manufacturer’s instructions, to return a system or component to full operating condition. The Contractor shall notify the BASE Fire department, COR and facility occupants before proceeding with any corrective maintenance on installed systems. At the conclusion of the corrective maintenance, those previously notified shall be further notified that the maintenance work is completed. The Contractor shall recharge and return to full service, all installed systems after use or as indicated by an inspection, functional test, or maintenance work. The Contractor shall notify the COR in writing, that corrective maintenance has been completed and shall provide a list of work accomplished. Work shall be performed during normal work hours. Services under this section are when the Contractor’s services are required that are not of an emergency nature during the Annual, Semi-Annual or Five (5) Year Inspections.

3.16.1 The Contractor shall respond to this notification within five (5) working days, working only during normal working hours until the work is completed.

3.17 Pre-Defined Surge Work: The following services shall be ordered on an as-required basis via Task Order.

3.17.1 Service Calls: All Services under this section are when the Contractor’s services are required that are not during part of an inspection, test, maintenance, or otherwise noted in other section within this SOW. Once requested by the COR, Contractor has two (2) hours to acknowledge and four (4) hours to respond unless otherwise noted by the COR. Service Calls shall not exceed two (2) hours per call; 50 hours per year, to respond, diagnose and mitigate the system fault. If follow-on work is required to restore system to an operating status, the Contractor shall submit a quote to the KO and COR, the KO will negotiate with the Contractor a FFP amount for the additional work based on the total number of hours and materials required, and a Task Order may be issued utilizing CLIN X057. If during the performance period the quantity of actual service calls is less than scheduled, the Government shall de-obligate excess funds from the contract. The Contractor shall only be paid for actual Corrective/Service Call work. This work shall be accomplished during normal work hours (Monday through Friday, 0700 to 1630, except Federal Holidays).

3.17.1.1 Under this type of work, the Contractor shall perform such upgrades/connections as required. This work will only be performed during normal working hours until the work is completed. Any equipment or material provided and installed by the Contractor shall be identified on the service call report for use with the existing equipment and devices that comprise the fire protection system including what has been upgraded or replaced. Any work done will be coordinated with the COR.

3.17.1.2 The Contractor shall disconnect and reconnect the existing system as necessary to accommodate construction in various buildings. The COR shall notify the Contractor whenever such service is required. The Contractor shall respond within the time frames required "Scheduled Maintenance Work" as required by the COR. Any equipment or material provided and installed by the Contractor shall be identified on the service call report for use with the existing equipment and devices that comprise the existing fire protection system or that which it upgraded or replaced.

3.17.2 Emergency Service Calls: Emergency Service calls are any condition that requires immediate action to eliminate life or serious injury hazards to personnel, prevent loss or damage to Government property, or

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restore mission critical services. Contractor shall maintain a 24 hour emergency line. Once requested by the COR, Contractor has two (2) hours to acknowledge and four (4) hours to respond unless otherwise noted by the COR. Emergency service calls should focus on expeditiously returning faulty systems to a safe and protected status. Emergency Service calls shall not exceed two (2) hours per call; 24 hours per year, to respond, diagnose and mitigate the system fault. Interim safety solutions may need to be coordinated with the Base Fire Department. Any additional time required to acknowledge system malfunction and develop a repair plan, shall be completed at no additional cost to the Government. If follow-on work is required to restore system to an operating status, the Contractor shall submit a quote to the KO and COR, the KO will negotiate with the contractor a FFP amount for the additional work based on the total number of hours and materials required, and a Task Order may be issued utilizing CLIN X057. The Contractor shall only be paid for actual emergency service calls work.

a. It is aniticipated that this service may be required 24 hours per year.

b. Emergency Services complies with CLIN X055

3.17.3 Quote Estimates: Estimates should clearly specify number of personnel, job titles, labor rate, hours, materials (with part numbers), material quantities, or other information needed to complete the work within a time frame specified by the COR. Once an estimate for repair is provided, the Government may choose to exercise repair through an outside vendor, provide Government Furnished Equipment for the Contractor to install, or take no action. If executed, repair work will be issued via Task Order to the existing contract. Any work beyond the provided estimate will be no at additional cost to the Government. The KO is the final approval for determining fair and reasonable pricing.

3.17.4 Composite Labor Rates: The composite labor rates are fully burdened hourly labor rates inclusive of all direct and indirect costs and profits. These rates will be utilized to develop the pricing, if additional work is required.

3.17.5 AFF Main Drain Water Collection Test: During the Main Drain test of the sprinkler systems located in Building 49, 75, and 79, the water must be collected by means of a container, such as a FRAC Tank, etc. The disposal shall consists of the following:

3.17.5.1 The Contractor shall provide to the COR, a complete written summary of all activities, products and services that will be used for the performance, including the Site Characterization and Waste Compatibility Testing plan, prior to the commencement of services. The summary shall include detailed descriptions of all activities, products and services proposed, Contractor and Subcontractor information (names, addresses, phone numbers, points of contact and EPA identification numbers) and State and Federal environmental agency approval documentation, where applicable.

3.17.5.2 Contractor shall present to the COR valid EPA identification numbers for both the transporters and the destination facilities designated to transport and receive industrial waste, prior to commencement of the contract and receipt after delivery. Waste transporters and destination facilities shall be approved by the COR prior to performance. Transporters and disposal facilities determined to be Significant Non-Compliers (SNCs) by EPA or state regulators are not acceptable to the government.

3.17.5.3 All wastes generated during performance shall be manifested with USCG Base Elizabeth City as generator, EPA ID number NC2690308232, if wastes is generated or spilled from Buildings 49, 55, 75, or 79.

If the wastes is generated or spilled from the HMF Buildings, then the EPA ID Number NC 0991302718. All waste manifests shall be signed by a USCG Base Elizabeth City Environmental Office representative prior to transport.

3.17.5.4 Prior to transport of industrial waste, the Contractor shall provide to the COR records/receipts demonstrating that the waste has been profiled for hazardous waste constituents, as defined in the Code of

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Federal Regulations (CFR), Part 261, Subpart C. The Contractor shall provide a Site Characterization and Waste Compatibility Testing plan, to include laboratory analysis per 40 CFR Part 261. Testing shall be the responsibility of the Contractor and the results submitted to the USCG Base Elizabeth City Environmental Office representative for approval prior to transport of wastes.

3.17.5.5 Work shall be performed only by personnel with current OSHA 29 CFR 1910.120 Hazardous Waste Operations and Emergency Response (HAZWOPER) certifications. Copies of certifications for each worker shall be submitted with the quote prior to performance.

4.0 CONTRACTOR PERSONNEL

The Contractor shall manage the total work effort associated with the services required to assure fully adequate and timely completion of these services. Such management includes, but is not limited to:

coordination with COR, planning, scheduling, report preparation, establishing and maintaining records and quality control. The Contractor shall provide staff with the necessary management expertise to assure the performance of the required work; and trained and experienced personnel who meet established standards to effectively perform the services required and who exhibit capability to perform with minimum supervision.

4.1 QUALIFIED PERSONNEL

The Contractor shall furnish sufficient competent and qualified personnel to perform all work specified within this SOW and all TE’s. The Contractor employees shall have proper documentation indicating they are legally authorized to work in the U.S. All Contractor employees shall be able to read, write, speak and understand English. They must also be able to fulfill, completely and clearly, the reporting requirements of the contract.

4.2 ON-SITE SUPERVISOR (KEY PERSONNEL)

4.2.1 The Contractor shall provide a qualified working On-Site Supervisor to manage Contractor personnel at the work site at all times while work is being performed for this contract without exception. This person shall be experienced with managing personnel, scheduling, operations, practices, techniques, and have full authority to act for the Contractor on all matters relating to the daily performance of the contract work. The On-Site Supervisor shall be a National Institute for Certification in Engineering Technologies (NICET) Engineering Technician with a minimum of Level III certification in Fire Alarm Systems or Water Based Systems along with eight (8) years of experience. This individual shall be the primary point of contact with the Government.

4.2.2 The On-Site Supervisor shall be available to discuss contract matters and performance issues with the KO and/or the COR within one (1) hour of notification during the core hours of 0700 to 1630, Monday through Friday.

This can be accomplished in person, or by telephone, as appropriate depending on the circumstances. When the On-Site Supervisor is absent for an extended period (more than four (4) hours), the COR shall be notified and the Contractor shall appoint a qualified substitute. The On-Site Supervisor shall provide the COR a cellular phone number where they can be reached at all times during the working hours.

4.2.3 The On-Site Supervisor shall conduct daily inspections to ensure conformity with this SOW and with the approved Quality Control Plan (QCP).

4.3 CONTRACTOR PERSONNEL QUALIFICATIONS

The Contractor employees shall hold any licenses required by law. The Contractor shall maintain records for all employees hired under this contract. At a minimum, Contractor employees shall hold and maintain throughout the life of this contract, the following licenses/certifications, prior to start date:

a. Sprinkler Mechanic: NICET, Level II, current card/certification in the field of Inspection and Testing

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of Water Based Systems.

b. Fire Alarm Mechanic: NICET, Level II, and current card/certification in the field of Special Hazards and/or Fire Alarm Systems.

c. Mechanic inspecting and testing subject Deluge Systems: NICET, Level III, and current card/certification in the field of special hazards suppression systems. Mechanic shall also have a minimum 10 years of experience in inspection and maintenance of “Pneumatic Rate of Rise” type systems.

d. Electrician: Currently licensed, with a minimum of two (2) years of experience in fire alarm and fire suppression systems. No interns, laborers, trainees or apprentices shall be allowed to perform this work.

e. The Contractor shall have a registered Fire Protection Engineer on staff with a minimum three (3) years of experience. The Fire Protection Engineer also provide documentation of taking the Fire Protection Exam/Certification.

4.4 CONTINUITY OF SUPPORT

The Contractor shall ensure that the contractually required level of support for this requirement is maintained at all times. The Contractor shall ensure that all contract support personnel are present for all hours of the workday. If for any reason the Contractor staffing levels are not maintained due to vacation, leave, appointments, etc., and replacement personnel will not be provided, the Contractor shall provide e-mail notification to the COR prior to employee absence. Otherwise, the Contractor shall provide a fully qualified replacement.

4.5 EMPLOYEE IDENTIFICATION

Contractor employees shall wear distinctive uniform clothing for ready identification. Any color or color combination maybe used for the uniforms except dark blue (which matches the same color as the USCG Operational Duty Uniform). The uniform shall have the Contractor’s name, in sufficient size to be read at a distance of approximately 10 feet, affixed thereon in a permanent manner. The Contractor shall ensure employees’ uniforms are clean and well maintained while performing work under this contract. Contractor personnel shall have identification badges in view at all times while working on USCG facilities. Visiting Contractor employees shall comply with all Government escort rules and requirements.

4.6 EMPLOYEE CONDUCT

4.6.1 The Contractor shall be responsible for and maintain satisfactory standards of employee competency, conduct, appearance, and integrity, and shall take such disciplinary action with respect to the employee(s), as necessary. Contractor employees shall comply with all applicable Government regulations, policies, and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, and possession of weapons) when visiting or working at Government facilities. The On-Site Supervisor shall ensure Contractor employees understand and abide by DHS established rules, regulations and policies concerning safety and security.

4.6.2 The Contractor shall prohibit employees from disturbing papers on desks, opening drawers, closets or cabinets, except for janitorial closets, or using the telephone or equipment unless specifically authorized by the

COR.

5.0 REMOVAL OR REPLACEMENT OF PERSONNEL

5.1 The Government may, direct the Contractor to remove any Contractor employee from DHS facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue

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providing the services required under the contract. The KO will provide the Contractor with a written explanation to support any request to remove an employee.

5.3 Replacement of Personnel: The Contractor shall replace non-key personnel in a timely manner to prevent any lapse in service. When non-key personnel positions are vacant, the Contractor shall ensure adequate coverage is provided to ensure the requirements in the SOW are met.

5.4 Removal or Replacement of Key Personnel: Subject to the Key Personnel and/or Facilities clause (Homeland Security Acquisition Regulation 3052.215-70), the Contractor has the right to remove or replace personnel assigned to perform services under this contract and to substitute other qualified personnel in lieu thereof. Before removing or replacing any key personnel, the Contractor shall notify the KO in writing a minimum of thirty (30) calendar days prior to the effective date before the change becomes effective. The Contractor shall submit sufficient information to support the proposed action and to enable the KO to evaluate the potential impact of the change on this contract. The Contractor shall not remove or replace key personnel until the KO approves the change. However, in the event that a Contractor employee voluntarily leaves the company or the Contractor has to immediately remove an employee for any reason, the Contractor shall provide notice to the COR as soon as the vacancy is known.

6.0 OTHER APPLICABLE CONDITIONS

6.1 SECURITY

6.1.1 The Contractor shall comply with all Base security requirements, regulations and directives as identified herein and other security requirements cited elsewhere in the contract. Contractor vehicles or personally owned vehicles require valid registration, inspection certificates, motor vehicle operator license and insurance documentation for access to USCG Base.

6.1.2 Contractor employees accessing secure office spaces are required to be escorted when performing work under this PWS. Secure spaces are listed in the TEs for each location.

6.1.3 Contractor employees accessing secure areas shall deposit cellular phones, MP3 Players, tablet computers, laptops, thumb drives, hard drives and any other electronic or storage devices outside of the secured entrance in the storage areas provided. The USCG is not liable for any lost or misplaced items owned by the Contractor employees.

6.2 FINANCIAL AND CRIMINAL BACKGROUND CHECK(S)

6.2.1 Contractor shall perform appropriate financial and criminal background checks prior to employees beginning work.

6.2.2 Common Access Card (CAC): During performance of this contract, Contractor employees may be required to obtain CACs. If this is required, a modification will be issued to detail the requirements for each employee. The background checks and CAC issuance will be the sole responsibility of the Government. The Contractor is not allowed to bill the Government for any aspect of the CAC issuance, to include the replacement of employees that do not pass the Government financial and/or criminal background checks.

6.2.3 RAPIDGate Program: USCG Base Elizabeth City has implemented the RAPIDGate Program for their security protocol. The Contractor shall register with RAPIDGate and obtain security passes IAW the instructions below prior to commencing any on site work.

6.2.3.1 RAPIDGate Program Enrollment Information:

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Enroll your company by calling 1-877-RAPIDGate (1-877-727-4342).

To enroll your company in the RAPIDGate Program, please go to the following web address to fill out the enrolment forms, https://eform.rapidgate.com/ . On the enrollment forms, you will need to provide your USCG Base Elizabeth City Sponsor COR point of contact, including a name, phone number, and e-mail address [Mr. Jason Peck at 252-335-6300, jason.k.peck@uscg.mil]. USCG Base Elizabeth City must authorize your request to participate in the RAPIDGate Program. The minimum elapsed time from company enrollment to an employee receiving his or her RAPIDGate credential is approximately two (2) weeks. If you would like additional information please call EID Passport at 1-877- RAPIDGate (1-877- 727-4341). A customer service representative will give you all the necessary information regarding the RAPIDGate Program.

If your company is already enrolled in the RAPIDGate Program at another installation, it may request access for its employees at this installation by calling 1-877-RAPIDGate (1-877-727- 4341). Once your company is approved by USCG Base Elizabeth City, your employee who already holds a RAPIDGate credential may be able to use the same credentials at the additional installation.

6.2.3.2 Employees register at onsite registration stations:

Once your company has been approved for the enrollment and paid the enrollment fee, your company will receive an email with you company’s RAPIDGate Company Code. Instruct your employees who need access to USCG Base Elizabeth City to register at the self-service registration station located at USCG Base Elizabeth City. Each employee should be ready to provide your company’s RAPIDGate company code, his or her address, phone number, date of birth, and Social Security Number. The registration station will capture the employee’s photograph for credentialing and fingerprints for identity verification. Assisted registration at your company’s location may be available if you have 50 or more employees to register. Call 1-877-RAPIDGate (1-877-727-4341) for details.

6.2.3.3 The RAPIDGate Program performs background screening and credentialing:

Once your company has approved each employee for participation, the RAPIDGate Program performs identity authorization and background screening. Your company will be notified when certified employees may pick up their personalized RAPIDGate credentials at the USCG Base Elizabeth City Pass and ID. Each employee must show proof of identity by presenting one (1) form of identification from List A, or two forms of identification from list B (next page) to retrieve their credentials.

After activating their RAPIDGate credentials, employees present their credentials to request entry to USCG Base Elizabeth City, and must wear and display the credentials at all times while on the installation. Questions about the USCG Base Elizabeth City RAPIDGate Program should be addressed to info@rapidgate.com with the subject line: RE: RAPIDGate Program.

List A (one required)

• U.S. Passport (unexpired)

• Permanent Resident Card or Alien Registration Receipt Card (Form I-551)

• Unexpired foreign passport, with I551 stamp or attached form I-94 indicating unexpired employment authorization

• Unexpired employment authorization document that contains a photograph (Form I-766, I-688, I-688A, or I668B)

List B (two required) https://eform.rapidgate.com/ mailto:info@rapidgate.com

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• Driver’s License or state issued ID card

• ID card issued by federal, state, or local…