Attachment III - Statement of Work - Task Order 1_UPDATED FOR A0002.pdf
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- Attached to
- Cyber Training Event Coordination Federal contract opportunity
- Solicitation number
- 70Z07924RCYBR0001
About this file
This document is a Statement of Work (SOW) for a federal contract opportunity regarding Cyber Training Event Coordination for the United States Coast Guard (USCG).
The SOW outlines the required tasks for the contractor, which include providing various cyber security training courses, exams, and annual maintenance certifications over a 6-month period from September 2024 to March 2025. The contractor must offer virtual-live and on-demand delivery options for the courses, ensure timely access to the training, provide technical support, and collect training surveys. The contractor must also submit monthly training summaries to the government. The work will be performed off-site, and the contractor must be available for meetings during standard business hours. The government has a 3-day review period for deliverables, and the contractor has 3 days to make corrections. This SOW is related to a federal contract opportunity with Solicitation Number 70Z07924RCYBR0001 issued by the Department of Homeland Security US Coast Guard.
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Text version
Statement of Work:
CGCYBER FY24 Q4 Cyber Training
1.0 Introduction
The United States Coast Guard (USCG) must ensure the security of our cyberspace, maintain superiority over our adversaries, and safeguard our Nation’s critical maritime infrastructure. Continuous cyber security training for our Cyber professionals is a key pillar of maintaining a force ready to accomplish that vision. This task order will provide the known cyber training, exams and annual maintenance certifications for the next two quarters.
2.0 Tasks Required
The contractor must provide all trainings, exams, and annual maintenance fee vouchers listed in section
2.1. Trainings, exams, and annual maintenances certifications must remain available for use without expiring for a period of one year after purchase date. Below are the task areas for this task order:
2.1 Cyber Training Courses, Exams, and Annual Maintenance Certifications
The following trainings must have the option to be taken as virtual-live or on-demand as detailed:
Training/Exam/Annual Maintenance Certification Vendor
Specific Training
Quantity Delivery
CompTIA A+ Course No 8 Virtual-Live CompTIA A+ Exam No 8 Exam Advanced Threat Hunting - Antisiphon No 1 Virtual-Live CompTIA Advanced Security Practitioner (CASP+) Course No 4 Virtual-Live CompTIA Advanced Security Practitioner (CASP+) Exam No 4 Exam ISC2 Certified Cloud Security Professional (CCSP) Course
No 5 Virtual-Live
ISC2 Certified Cloud Security Professional (CCSP) Exam No 5 Exam Certified Information Systems Auditor (CISA) Course No 4 Virtual-Live Certified Information Systems Auditor (CISA) Exam No 4 Exam CISCO Certified Network Associate (CCNA) Course No 1 Virtual-Live CISCO Certified Network Associate (CCNA) Exam No 1 Exam Certified Information Security Manager (CISM) Course No 1 Virtual-Live Certified Information Security Manager (CISM) Exam No 1 Exam Certified Information Systems Security (CISSP) Course No 15 Virtual-Live Certified Information Systems Security (CISSP) Exam No 15 Exam CompTIA Cybersecurity Analyst (CYSA+) Course No 30 Virtual-Live CompTIA Cybersecurity Analyst (CYSA+) Exam No 30 Exam Hack The Box Academy Seat Yes 22 Lab Hack The Box Dedicated Lab Seat Yes 35 Lab Hack The Box Pro-Lab Seat Yes 26 Lab Interactive Disassembler (IDA) Pro Course No 1 Virtual-Live IT Infrastructure Library (ITIL) Foundations Course No 3 Virtual-Live
IT Infrastructure Library (ITIL) Foundations Exam No 3 Exam Magnet Axiom Training Annual Pass (TAP) Yes 15 Annual Pass CompTIA Network+ (NET+) Course No 5 Virtual-Live CompTIA Network+ (NET+) Exam No 5 Exam OFFSEC Enterprise Seat Yes 24 Lab Project Management Professional (PMP) Course No 7 Virtual-Live Project Management Professional (PMP) Exam No 7 Exam Red Team Apprentice Course (RTAC) Yes 5 Virtual-Live Red Team Journeyman Course (RTJC) Yes 3 Virtual-Live CompTIA Security+ (SEC+) Course No 36 Virtual-Live CompTIA Security+ (SEC+) Exam No 36 Exam SpecterOps Red Team Course Yes 7 Virtual-Live Splunk Credits Yes 10 Credits ISC2 Exam Voucher No 5 Exam ISACA Exam Voucher No 2 Exam CompTIA Security+ (SEC+) Exam Voucher No 12 Exam CompTIA Network+ (Net+) Exam Voucher No 3 Exam ISC2 Annual Maintenance Cert (AMC) No 80 AMC ISACA Annual Maintenance Cert (AMC) No 15 AMC CompTIA Annual Maintenance Cert (AMC) No 45 AMC
- Trainings must include standard course material such as course book and practice exams.
2.2 Communications with Program Office Point of Contact and Project Management
The contractor must notify Program Office of any student that does not show or is late for training the day it occurs upon discovering the absence. The contractor must respond to emails within a timely manner between 0800 -1700 Monday through Friday, Eastern Standard/Daylight Time, excluding Federal
Holidays.
2.3 Virtual-Live Event Technical Support
The contractor must ensure that the training providers deliver interactive meeting technology, software, and support for large group meetings across the United States for cybersecurity trainings. The training providers must provide technical support in the event students have technical issues with using meeting technology.
2.4 Training Course and Exam Distribution
2.4.1 Virtual-Live Courses: Upon award, vendor is responsible for maintaining an adequate supply of cyber training vouchers such that the Coast Guard has access to required training within 30 days of the
COR submitting a Request for Class (RFC). This RFC identifies the course, required/preferred dates and number of students. After the Coast Guard submits an RFC, the contractor is responsible for working with the training provider to find seats available with an instructor to teach on the dates requested or dates previously scheduled by the training provider. Training courses must be available within one month of the
Coast Guard RFC for a date for virtual-live courses.
2.4.2 On-demand Courses, Exams, and Annual Maintenance Certifications: The on-demand courses, exams and annual maintenance certifications identified in section 2.1 must be available within 30 days of contract award. The contractor must ensure the training provider provides students access to exam vouchers on the first day of the training course’s start date.
2.5 Training Surveys
The contractor must collect training surveys from each of the students at the conclusion of a course.
Survey example is included in Appendix A. These surveys are due to the COR no later than 30 days after completion of the course.
3.0 Monthly Training Summary
The contractor shall provide a monthly training summary to the Program Office. The report must contain:
number of trainings used, remaining trainings available, total number of trainings purchased on the task order order, daily attendance of student roster, description of any significant findings and events, trainings that did not meet expectations, problems encountered, suggested solutions, and identify the staff or subcontractors utilized in carrying out the task order.
4.0 Place of Performance
Work by the contractor will be performed off-site.
5.0 Normal hours of operation: The contractor must be available for conference calls and meetings with the Program Office staff between 0800 and 1700 Monday through Friday, Eastern Standard/Daylight
Time, excluding Federal Holidays.
6.0 Period of Performance.
The period of performance for this task order is 20 September 2024 – 19 March 2025.
7.0 Security
Any contract deliverables developed by the contractor must not be discussed outside the Program Office.
Contractors who are on-site for meetings, interviews, and research will be escorted by government staff.
8.0 Post-Award Kickoff Meeting
The contractor must attend the Post-Award Kickoff Meeting with the Program Office within 10 days of task order award. The meeting will cover the contract objectives, expectations and deliverables, review the training list, and the scheduling process for trainings, exams, and annual maintenance fees.
9.0 Government Acceptance Period
The COR will review deliverables prior to acceptance and provide the contractor with an e-mail that provides documented reasons for non-acceptance. If the deliverable is acceptable, the COR will send an e-mail to the Contractor notifying that the deliverable has been accepted.
The COR will have the right to reject or require correction of any deficiencies found in the deliverables that are contrary to the information contained in the Contractor’s accepted proposal. In the event of a rejected deliverable, the Contractor will be notified in writing by the COR of the specific reasons for rejection. The Contractor may have an opportunity to correct the rejected deliverable and return it per delivery instructions. The COR will have 3 business days to review deliverables and make comments.
The Contractor must have 3 business days to make corrections and redeliver.
10.0 Report Deliverables
ITEM
SOW
REFERENCE
DELIVERABLE / EVENT DUE BY
DISTRIBUTION
1 3.0 Progress Reports Monthly
Contracting
Officer's
Representative &
Contracting
Officer
2 2.5 Training Surveys 30 days after end of course
Contracting
Officer's
Representative
Appendix A: Training Survey Format
File details come from the government source that posted it. Updated .