Attachment 5 - PPQ 70Z04420R20002900.rtf

TORFP 70Z04420R20002900_Attachment 5 PPQ

DEPARTMENT OF HOMELAND SECURITY

U.S. COAST GUARD

COMMAND, CONTROL, AND COMMUNICATIONS ENGINEERING CENTER (C3CEN) COMMAND, CONTROL, COMMUNICATIONS, COMPUTERS AND INFORMATION TECHNOLOGY SERVICE CENTER (C4IT-SC)

4000 COAST GUARD BOULEVARD PORTSMOUTH, VA 23703

PAST PERFORMANCE QUESTIONNAIRE (PPQ)

In order to assess potential vendors, the C4IT-SC contracting office is obtaining past performance information with respect to each offeror. This PPQ must be completed by the Past Performance Reference, NOT the Offeror, and submitted directly to the Contracting Officer by the Past Performance Reference. The completed PPQ shall not be released to the offeror. In addition to this questionnaire, you may receive a follow-up phone call to confirm or clarify information. We are thanking you in advance for your time, effort, and cooperation in responding to this questionnaire. Please submit the completed form to the Contracting Officer, Stephen A. Clark, via email at Stephen.a.clark@uscg.mil. The completed PPQ is due on or before February 18, 2020 at 9:00 AM, EST.

GENERALGUIDANCE

Please use the following rating in scoring the performance elements below (assessments should reflect only contractor-liable performance):

RATING

DESCRIPTION

Exceptional Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Very Good Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub- element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor was effective.

Satisfactory Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Marginal Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

GENERALINFORMATION

AGENCY & RESPONDENT IDENTIFICATION:

Name:

Title:

Organization:

Address:

Phone Number:

Fax Number:

E-mail Address:

Date:

Signature:

CONTRACT IDENTIFICATION:

Name of Contractor:

Type of Instrument

Contract Identification Number: Prime Contract #:

Order Number (If applicable):

Project Title and Service Description (Add rows if needed):

TORFP 70Z004420R20002900_Attachment 5 PPQ

GENERAL INFORMATION

Has this Contractor ever failed to provide services required by this contract? If yes, explain.

EVALUATION: How Would You Rate This Contractor with Respect To:

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Technical/Quality of Product or Service: Assess the contractor’s conformance to contract requirements, specifications and standards of good workmanship (e.g., specified technical, professional, environmental, or safety and health standards). List and assess any sub-elements to indicate different efforts where appropriate. For example: Are reports/data accurate? Does the service provided meet the specifications of the contract? Does the contractor’s work measure up to commonly accepted technical or professional standards? What degree of Government technical direction was required to solve problems that arise during performance?

Rating Exceptional Very Good Satisfactory Marginal Unsatisfactory N/A Check

Comments:

Adherence to the contract delivery schedule:

Rating Exceptional Very Good Satisfactory Marginal Unsatisfactory

C. Cost Control. Assess the contractor’s effectiveness in forecasting, managing, and controlling contract or order cost. For example: Does the contractor keep within the total estimated cost (what is the relationship of the negotiated costs and budgeted costs to actuals)? Did the contractor do anything innovative that resulted in cost savings? Were billings current, accurate and complete? Are the contractor’s budgetary internal controls adequate? Has the Contractor notified the Government and taken necessary corrective actions when the cost estimate exceeds available funds? (Not required for Fixed Price type contracts or orders.)

Rating Exceptional Very Good Satisfactory Marginal Unsatisfactory

Management. Assess the integration and coordination of all activity needed to execute the contract, specifically the timeliness, completeness and quality of problem identification, corrective action plans, proposal submittals, the contractor’s history of reasonable and cooperative behavior (to include timely identification and resolution of issues in controversy), customer satisfaction, timely award and management of subcontracts. Is the contractor oriented toward the customer? Is interaction between the contractor and your organization satisfactory, or does it need improvement? Assess the contractor’s performance in selecting, retaining, supporting, and replacing, when necessary, key personnel. For example, how well did the contractor match the qualifications of the key position, as described in the contract, with the person who filled the key position? Did the contractor support key personnel so they were able to work effectively? If afile_2.png file_3.png file_4.wmf file_5.wmf key person did not perform well, what action was taken by the contractor to correct this? If a replacement of a key person was necessary did the replacement meet or exceed the qualifications of the position as described in the contract schedule?

Rating Exceptional Very Good Satisfactory Marginal Unsatisfactory file_6.png file_7.png file_8.wmf file_9.wmf

Regulatory. Assess compliance with all terms and conditions in the contract or order relating to applicable regulations and codes. Consider aspects of performance such as compliance with financial, environmental (example: Clean Air Act, Clean Water Act), safety, and labor regulations, as well as any other reporting requirements in the contract.

Rating Exceptional Very Good Satisfactory Marginal Unsatisfactory

Would your organization/company award another contract to, use the services of, this Contractor again?

In summary, if you care to, please give your overall assessment of this Contractor.

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Do you have any additional comments to add?

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