DID_APM-ILS-001_Program_Management_Plan_updated.docx

DATA ITEM DESCRIPTION

3. DESCRIPTION/PURPOSE

3.1. The Program Management Plan (PMP) describes the Contractor's management organization, its structure, and roles and responsibilities for satisfying contract requirements.

3.2. The PMP is an all-inclusive management plan that provides details of the specific techniques, tasks, and procedures to be used for monitoring contract management and performance, data management, Integrated Logistics Support (ILS) management, risk management, quality assurance, security, and the interrelationships among the Contractor, major subcontractor(s) and the contracting activity.

3.3. The PMP provides the contracting activity a basis for reviewing and evaluation of performance, and for determining contractual compliance.

APM

7. APPLICATION/INTERRELATIONSHIP

7.1. This Data Item Description details the required format and data elements for the Contractor's management approach; to include, but not limited to, program technical, schedule, and cost control.

7.2. The PMP shall be consistent with data products generated for the direction, coordination, and control of ILS management, interface management, configuration management, and quality assurance.

10. PREPARATION INSTRUCTIONS

10.1. FORMAT. Contractor format is acceptable.

10.2. CONTENT. The PMP describes the Contractor’s organization, program planning/scheduling tools and techniques, program tracking/control methods, resource management, and subcontractor management methods. The PMP includes, at minimum, the following sections:

10.2.1. Introduction. An overview of the Contractor’s approach to meeting the performance requirements specified in the Performance Work Statement, to include, but not limited to, technical, schedule, and cost control.

10.2.2. Program Management. Information on the Contractor’s management organization, internal management policies and procedures, an overall integrated program schedule, relationships with Government personnel and agencies, and roles and responsibilities of management entities within the organization.

10.2.2.1. Management Organization.

a. A company organizational chart(s) and sufficient supplemental narrative to fully describe all organizational levels. This chart should be hierarchical in nature and should delineate clearly all major area responsibilities and management positions.

b. A chart of the program organization to be used in performance of the contract and a narrative describing how the Contractor shall fully integrate the management of all elements of the program.

DATA ITEM DESCRIPTION APM-ILS-001

10. PREPARATION INSTRUCTIONS (CONTINUED)

c. Key technical and management personnel who will be assigned to the program. The PMP should identify the Contractor staff personnel who will respond to requests for contract data from the Government.

d. If the program includes subcontractors, the PMP should provide organizational information about the subcontractor and include subcontractor organizational elements in the program organization chart.

10.2.2.2. Roles and Responsibilities. Discussion of the authority of all responsible management positions identified by the organizational description. This description shall include the role of the program manager to direct, control, and commit resources to adequately fulfill their responsibilities.

10.2.2.3. Policies and Procedures. Description of internal policies and procedures to be used in managing the contract.

10.2.2.4. Relationships. Description of the working relationships the Contractor will establish with the Acquisition Program Management (APM) office. Includes the Contractor’s functional and technical representatives who will respond to requests for information from their Government counterparts. Describe steps the Contractor will take to establish working relationships with the airports to facilitate resolution at the lowest possible level.

10.2.2.5. Subcontract Management. Description of the approach to managing subcontractor activities. Should include the organizational relationship maintained between the prime and subcontractors and methods of requirement flow-down and activity progress reporting back to the prime Contractor. Describe how the Contractor shall ensure a timely response to Government inquiries requiring data and/or input from the subcontractors. Description of the subcontractor and supplier rating system used to select subcontractors, to include the approach to maintaining quality from products produced by subcontractors.

10.2.2.6. Meetings and Reviews. Description of the approach to providing the Government with status updates on the program through regularly scheduled meetings and program reviews.

10.2.3. Risk Management. Description of the internal approach and method for the identification, assessment, and mitigation of program risks. Include provisions for identifying risk areas; assessing risk factors; prioritizing risks as high, medium, and low; assigning appropriate resources to reduce risk factors; identifying and analyzing alternative actions available; identifying the most promising alternatives; and planning for implementation of risk reduction. Includes documentation of the internal risk identification and reduction procedures in a risk reduction action feedback flow diagram. Also includes identification and assessment of each possible area of risk to the program, applying the internal risk reduction procedures.

10.2.4. Schedule Management. Presentation of a baseline schedule for meeting contract requirements and processes for control of the schedule. Include a graphical display of program activities and key milestones that depict major work activities in an integrated fashion, including task dependencies and interrelationships.

10.2.5. Resource Planning and Control. Detailed description of how the Contractor will allocate and plan resources to meet contract schedule requirements. Includes details on Contractor’s ability to acquire and retain qualified, security-cleared personnel, and describe plans to have all employees comply with personnel security requirements not later than January 31, 2020. Include discussion of program control techniques and processes that will be used to monitor and control program activities.

10.2.6. Quality Management. Reference the Contractor’s quality management system and its compliance with the requirements of ANSI/ISO/ASQ Q9001:2015 as detailed in CDRL A010. Provide sufficient detail to indicate a full understanding of the requirement.

DATA ITEM DESCRIPTION APM-ILS-001

10. PREPARATION INSTRUCTIONS (CONTINUED)

10.2.7. Continuity of Operation Plan. Reference plans for maintaining the capability to continuously operate without interruption even in the event of disasters or other unforeseen events including backup and recovery capabilities as detailed in CDRL A008. Provide sufficient detail to indicate a full understanding of the requirement.

10.2.8. Data Management. Description of the organization, procedures, and tools to be used to ensure that all data deliverables required by the contract are made in a timely manner. Include a description of the software programs that will be used, processes that will be followed to ensure compliance with Sensitive Security Information requirements, the Program Document Library, and access procedures for authorized Government personnel.

10.2.9 Security. Description of the approach for compliance with TSA and DHS security policies, procedures, guidelines, and standards.

11. DISTRIBUTION STATEMENT

DISTRIBUTION STATEMENT A: Approved for public release; distribution is unlimited.