RFQ_70T01018Q9NCKP112_Chicago_O'Hare_Amendment_0002_(FINAL_v3).pdf

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

2. CONTRACT NO.

3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER

5. SOLICITATION NUMBER

70T01018Q9NCKP112

6. SOLICITATION ISSUE DATE

06/05/2018

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

Elizabeth Entien

b. TELEPHONE NUMBER(No collect calls)

(571) 227-5085

8. OFFER DUE DATE/ LOCAL

TIME

June 18, 2018 at 3 P.M.

(Arlington VA local time)

9. ISSUED BY CODE 20 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: 100 % FOR:

OFFICE OF CONTRACTING & PROCUREMENT

701 S 12TH STREET

ARLINGTON VA 20598

SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS

HUBZONE SMALL

BUSINESS

(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

EDWOSB

8 (A) SIZE STANDARD:

11. DELIVERY FOR FOB DESTINAT-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE 01

CHICAGO O’HARE INTERNATIONAL AIRPORT (ORD)

10000 WEST O’HARE AVENUE

CHICAGO, IL 60666

WORKFORCE & ENTERPRISE OPERATIONS

701 S 12TH STREET

ARLINGTON VA 20598

17a. CONTRACTOR/

OFFERER

TELEPHONE NO.

CODE FACILITY

CODE

18a. PAYMENT WILL BE MADE BY

United States Coast Guard Finance Center TSA Commercial Invoices P.O. Box 4111 Chesapeake, VA 23327-4111

CODE TSA1

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED

27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN __1__

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL

ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REF. _________________ OFFER DATED

____________. YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY

ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS

TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print)

30c. DATE SIGNED

31b. NAME OF CONTRACTING OFFICER (Type or print) Shawnna L. Sims

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 02/2012)

PREVIOUS EDITION IS NOT USABLE Computer Generated Prescribed by GSA - FAR (48 CFR) 53.212

TABLE OF CONTENTS

SECTION I - SCHEDULE OF SUPPLIES/ SERVICES

SECTION II – PERFORMANCE WORK STATEMENT

SECTION III – CONTRACT ADMINISTRATION DATA

SECTION IV – SPECIAL CONTRACT REQUIREMENTS

SECTION V – CLAUSES

SECTION VI – SOLICITATION DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION VII – SOLICITATION PROVISIONS

Attachment

SECTION I - SCHEDULE OF SUPPLIES/ SERVICES

1.0 General

The Contractor (independently and not as an agent of the Government) shall furnish all necessary labor, supplies, materials and equipment (except as otherwise authorized by the Contracting Officer) as required to provide “Janitorial Services” for the Transportation Security Administration at Chicago O’Hare International Airport (ORD). Performance shall be in accordance with all provisions and specifications as stipulated herein.

1.1 Period of Performance

The contract period of performance shall consist of one 8-Month Base Period and four 12-month Option Periods. The period of performance for this contract is anticipated as follows:

Base Period CLIN 1001 10/01/18- 05/31/19 (8 Months) Option Period 1 CLIN 2001 06/01/19- 05/31/20 (12 Months)

Option Period 2 CLIN 3001 06/01/20- 05/31/21 (12 Months) Option Period 3 CLIN 4001 06/01/21- 05/31/22 (12 Months) Option Period 4 CLIN 5001 10/01/22- 05/31/23 (12 Months)**

1.2 Contract Type and Total Amount

This is a firm fixed price contract type. The total estimated value for the total duration of the contract is

$TBD.

1.3 Contract Line Item Numbers

The proposed pricing for the required services shall be based on the following contract line item numbers:

CLIN DESCRIPTION QTY UNIT MONTHLY

PRICE

TOTAL

PRICE

00001 Janitorial Services at the Chicago O’Hare International Airport (ORD) Base POP: 10/01/18- 5/31/19

8 Month $_________

10001 Janitorial Services at the Chicago O’Hare International Airport (ORD)

OP 1- POP: 06/01/19- 5/31/20

12 Month $_________

20001 Janitorial Services at the Chicago O’Hare International Airport (ORD)

OP 2- POP: 06/01/20- 5/31/21

12 Month $_________

30001 Janitorial Services at the Chicago O’Hare International Airport (ORD).

OP 3- POP: 6/01/21- 05/31/22

12 Month $_________

40001 Janitorial Services at the Chicago O’Hare International Airport (ORD).

OP 4- POP: 06/01/22- 05/31/23

12 Month $_________ $________

TOTAL CONTRACT VALUE $_________

Note: The Government reserves the right to adjust this period of performance (POP) based on the time required for the vetting process.

[END OF SECTION I]

SECTION II – PERFORMANCE WORK STATEMENT

Performance Work Statement (PWS) Janitorial Services for the Transportation Security Administration (TSA) at the Chicago O’Hare International Airport (ORD)

1.0 Organization

Government Entity:

Transportation Security Administration Real Estate Leasing Division 701 South 12th Street Arlington, VA 20598-

Service Location:

Chicago O’Hare International Airport (ORD)

10000 West O’Hare Avenue Chicago, IL 60666

2.0 Background and Objectives

Janitorial services and pest control are required for TSA checkpoint areas at the Chicago O’Hare International Airport (ORD) in Chicago, IL. TSA currently occupies approximately 22,937 square feet of space. The space is dedicated to passenger screening support room spaces and baggage screening operations. The Contractor shall provide janitorial services seven (7) days a week, for the space occupied by the TSA at ORD.

3.0 Scope of Work

The Contractor shall provide all labor, supervision, uniforms, cleaning supplies, and equipment necessary for the janitorial maintenance of all TSA checkpoint space at ORD as identified herein.

The contractor is responsible for removing trash from the facility and disposing of trash in dumpsters located on airport property, and insect and rodent control. All janitorial tasks to be performed at each location are designated in the attached “Requirements by Location”.

4.0 Performance Requirements Summary Information

This requirement is performance based and therefore incorporates the Performance Requirements Summary (PRS) outlined in paragraph 15.0 of this PWS. In general, the PRS sets forth the expected outcomes (objectives) of the contract, the service required of the Contractor to attain the objectives, a performance standard per outcome, the surveillance method for recording contractor performance, and a plan for a reduction in payment in the event the Contractor does not meet the listed performance standards. The PRS is not an exclusive remedy and the inclusion of the PRS does not preclude the Government from using any other remedy available by law or contract terms, including reductions in payment in accordance with any contractual clause for inspection of services.

5.0 Technical Requirements/ Task

5.1 Service Areas Definitions

5.1.1 Checkpoint Definition

A checkpoint starts at the podium in front of the x-ray equipment and ends at the composure benches at the end of the Explosive Trade Detection (ETD) machines. Queuing areas and exit lanes are not part of the checkpoint. Furthermore, a private screening room may not be contiguous to the checkpoint area, it is part of the checkpoint space.

5.1.2 Baggage Screening Area Definition

The checked baggage screening area will include the actual footprint of the screening equipment and the necessary area around the machines to carry out screening and alarm resolution duties.

Additionally, for automated, in-line Explosive Detection System (EDS) based systems, the screening area may also include the actual footprint of: (1) the entry and exit belts immediately adjacent to and connecting directly to the EDS screening equipment; (2) any multiplexing equipment used for the sole purpose of providing bag images to alarm resolution areas; and (3) any centralized EDS alarm resolution room/control center, if any exists.

5.2 Tasks – **Passenger Screening Support Room Spaces and Baggage Screening Areas (22,937 Square Feet) All janitorial tasks to be performed at each location are designated in the attached “Requirements by Location”.

5.2.1 Daily

(1) Sweep, dust, and mop all hard surface floors, rubber matting floors and fatigue mats.

(2) Vacuum around and, if possible, under screening roller belts and machines. This activity should occur at a time that does not interfere with screening activities.

(3) Empty and remove all trash from receptacles at all spaces along with any boxes or articles appropriately marked "Trash" that are placed near the trash receptacles.

(4) Insert new liners in trash receptacles twice daily.

(5) Clean the outside surfaces of all Screening machines.

(6) Wipe down any glass partitions/tables and windows. Do not clean the top of stainless steel tables.

5.2.2 Weekly

(1) Clean glass/windows in spaces.

(2) Twice a week, dust all surfaces.

(3) Clean and polish metal frames (located at passenger screening checkpoints)

5.2.3 Monthly

(1) Disinfect all trash receptacles.

(2) Treat work sites for insects and rodents.

5.2.4 Semi-annually

(1) Strip and wax tiled surface floors.

(2) Perform thorough carpet cleaning with a shampoo machine in compliance with industry standards.

5.2.5 Dry Wipe horizontal surfaces on screening equipment. Use of cleaning agents and liquid is prohibited on screening equipment.

5.2.6 WARNING – Use caution when dusting any screening machines such as the X-ray and ETD monitors. All equipment must be cleaned carefully so there is no disruption to the function and form of screening equipment (i.e., operating switches).

5.2.7 The Airport participates in the Recycling Program. Recycling materials consist of clean mixed office paper, glass, plastic, aluminum cans and cardboard. The Contractor is not responsible for the recycling bins in the public areas of the Airport; however, in the event that TSA spaces have recycle bins, the Contractor shall be responsible for maintenance of those bins. The airport does not require the recyclables to be bagged. The recyclables shall be disposed in the designated recycle containers on the loading dock. Cardboard shall be separated from other recyclables and disposed of in designated recycle compactors.

6.0 Quality Control

6.01 The Contractor shall have in place a formal and written Quality Assurance Plan that addresses all the services to be performed.

The Quality Assurance Plan, at a minimum, should include:

• Checklists: Which allow the Contractor to annotate the date and time that each of the required tasks is performed. Also, the following statement must be incorporated in the checklists for daily Government verification (by written annotation): “Performance meets the PWS requirements, including the requirement that the area is free of spills, dust, dirt, and debris upon completion of scheduled cleaning hours”. This will allow TSA to monitor whether the tasks are being completed in accordance with the contract’s terms. One checklist per service area (see PWS 5.2) shall be maintained.

• Other documents or documentation of standard operating procedures that will demonstrate the Contractor’s performance standards.

6.02 The Contractor shall submit a draft of their Quality Assurance Plan to the Contracting Officer’s Representative (COR) as specified in PWS 8.0 with an emailed copy to the Contracting Officer. The COR will review and provide comments, if necessary, which shall be incorporated into the vendor’s Final Quality Assurance Plan submission. The COR will review the Final Quality Assurance Plan submitted and will either approve it or return it with comments. In the event of non-approval, the vendor shall address the COR’s comments and re-submit for approval within three days of reception of the COR’s comments.

7.0 Minimum Labor Standard

The work described herein shall be performed by a minimum of seven janitors within the schedule outlined in PWS 5.2 one (1) working supervisor and six (6) janitors. The mandatory minimum labor standard is illustrated below:

MINIMUM REQUIREMENT

MINIMUM NUMBER OF

EMPLOYEES PER SHIFT

HOURS PER

SHIFT

HOURS

PER DAY

HOURS

PER WEEK

DAYS PER

YEAR

HOURS

PER YEAR

AM 3 8 24 168 365 8760

PM 3 8 24 168 365 8760

TOTAL 6 (3 PER SHIFT) 16 48 336 365 17,520

In addition to these minimum labor requirements, the Contractor shall provide adequate labor to meet the performance requirements of the PWS.

8.0 Deliverables

Deliverables are to be submitted electronically in Microsoft Excel or Word format.

Deliverables Due Date Recipients

Draft Quality Assurance Plan with Checklist

Ten business days after contract award* Field POC/HQ POC/CO

Final Quality Assurance Plan with Checklist

Three business days after draft comments are received Field POC/HQ POC/CO

9.0 Contractor Furnished Resources

9.1 The Contractor shall furnish all supplies and equipment necessary to accomplish tasks as stated in this PWS.

9.2 The Contractor shall use products and materials made from biodegradable based materials to the maximum extent possible without jeopardizing the intended use or detracting from the overall quality delivered to the end user. All supplies and materials shall be of a type and quality that conform to applicable federal specifications and standards.

9.3 The Contractor shall use products and equipment consistent with FAR clause 52.223-10 Waste Reduction Program (August 2000). Accordingly, all products shall be considered environmentally beneficial and/or recycled, phosphate-free, non-corrosive, non-flammable, and fully biodegradable. The Contractor shall minimize the use of harsh chemicals that may release irritating fumes.

9.4 All paper based products used by the Contractor shall contain recycled content conforming to EPA specifications.

10.0 Government Furnished Resources

There are no government furnished resources on this contract. The contractor shall supply all products necessary for completing services including but not limited to paper towels, mops, etc.

The Contractor will make arrangements directly with Chicago Department of Aviation’s (CDA) (after contract award) for access to trash disposal, water, storage space and other resources necessary to provide janitorial services at TSA locations within this airport. Trash may be disposed on airport grounds. Dumpsters/compactors for airport generated trash are located at the beginning or end of each terminal. The Contractor will be responsible for contracting directly with the Airport for storage space. The storage space may only contain supplies and equipment necessary and related to the performance of this contract. Contact CDA Real Estate Section for any available allocation of space. When parking to drop off equipment, Post#7 and #10 are the primary locations for deliveries.

Terminal 5 has a designated area on the lower level inner lane when exiting the terminal.

TSA is not responsible for providing the following requirements and access rights. The Contractor must comply with all airport requirements throughout the life of this contract.

• Access to water. Water can be accessed in all terminals.

• Access to water closets to dump waste water or wash/rinse tools. The housekeeping closets are kept locked; the contractor is responsible for obtaining keys from the airport authority.

• Access to waste/trash area. The compactor for airport generated trash is located at the beginning or end of each terminal. Access to some compactors is locked. The contractor is responsible for obtaining keys from the airport authority.

• Tote carts: Maid carts, water and leak proof, 44-gallon wheeled totes with apron pockets for supplies (recommended), tote cart wheels must remain clean at all times to preserve the airports carpeted floors. There is no automated compactor tipper available. All trash must be manually loaded into the hopper.

• Pest Control. CDA restricts the type of insect and rodent treatments which may be employed. Contact CDA to determine current requirements.

11.0 Security Requirements

Contractor employees are required to meet all airport security screening requirements, including a criminal history, background, and fingerprint check. Additionally, Contractor employees working in this facility require a Secure Identification Display Area (SIDA) badge. In order to receive a SIDA badge Contractor employees must successfully complete SIDA training as required by CDA and pass the required test. SIDA badges shall not be shared or transferred between employees. These security requirements shall be met prior to the start of the contract and prior to start of work by new employees. The Contractor is responsible for all fees associated with security requirements. At least 10 days prior to any staff change (addition or replacement), the Contractor must notify the Technical Monitor of the change. The purpose of this notification is to maintain the integrity of security access and compliance with security requirements.

The Contractor is responsible for obtaining all SIDA badges from the CDA. Some TSA spaces located in Terminal 5 are governed by Customs and Border Protection regulations, and a hologram is required on SIDA badges for employees working in Terminal 5. Point of Contact for SIDA Badges will be provided upon award.

12.0 Business Requirements

The Contractor is responsible for all costs associated with this PWS, including all security clearance, badging, and parking fees. The Contractor shall meet and maintain any insurance and bonding requirements established by the ORD Airport Authority for doing business on airport property. The Contractor is responsible for maintaining any required state or federal license or permits required for the performance of the work required herein. The Contractor shall also maintain statutory requirements, including Workmen’s Compensation Acts. In addition, the Contractor shall be responsible for ORD security clearances and badging per individual working at the airport. Any security clearances, badging and parking fees are the responsibility of the Contractor.

This contract is subject to the Service Contract Act of 1965. Compliance with the Department of Labor’s Service Contract Act Wage Determination is required. The Wage Determination is included as an attachment.

13.0 Emergencies

Under no circumstances shall the Contractor touch, smell, or attempt to clean up hazardous substances. The Contractor is not a first responder; a first responder is a qualified official who has specific training in resolving hazardous material situations.

14.0 Quality Assurance Surveillance Plan

TSA personnel will verify whether the information in the vendor’s submitted checklists are complete and accurate and the service areas are free of spills, dust, dirt, and debris upon completion of scheduled cleaning hours. 100% inspection will be conducted.

Attachment I

15.0 Performance Requirements Summary

Performance standards for this contract are outlined below.

Janitorial Services of TSA Space at the Chicago O’Hare International Airport

Objectives

Required Service Performance

Standard

Surveillance Plan Reduction in Payment

Schedule

1. Provide janitorial Provide Janitorial Services The Contractor’s 100% inspection. TSA will review the - 0.01% of total CLIN price for each variance of 0.01% from the performance standard.

cleaning services that are that are in accordance with performance is 100% approved checklist(s) (see PWS 6.0) acceptable to the this PWS and the approved in accordance with submitted by the Contractor to verify Government. Quality Assurance Plan (see the PWS and the whether services rendered are in

PWS 6.0). approved Quality accordance with the PWS and the Assurance Plan. approved Quality Assurance Plan.

During scheduled cleaning Service areas must be 100% inspection by TSA. Non- - 0.01% of total CLIN price for each variance of 0.01% from the performance standard.

hours per location (as listed 100% free of spills, compliance will be documented.

in PWS 5.2 and the ORD dust, dirt, and debris Janitorial Requirements) by the end of each clean all apparent spills, cleaning schedule per dust, dirt, and debris. service area.

[End of Performance Work Statement]

**Replaced in its entirety via Amendment 0002

RFQ 70T01018Q9NCKP112

List of Service Requirements and Frequency Janitorial Contract for Screening Locations O'Hare International Airport - Chicago

Service Frequency Notes Equipment cleaning 1 time per week Clean surface of security screening equipment as directed by TSA.

Includes TSA stanchions, fans (motor housing, base & shaft), metal tables, metal chutes, roller conveyors, and exterior of ETD cabinets. Dry dusting the top of checkpoint x-rays and AITs. Do Not clean x-ray belts.

Floor buffing 1 time per week Terrazzo floors are 1/4 inch epoxy.

Floor maintenance service 1 time every 6 months Finish stripping, sealing/re-sealing of tiled floors

Floor mopping/machine washing 1 time per day In addition, clean all floor mats; For Terrazzo floors O'Hare airport states that "neutral" (no high-alkaline) floor cleaners are to be used. O'Hare also recommends: daily vacuuming, daily machine mopping (not hand mopping).

Furniture and appliance cleaning 2-3 times per day Furniture and appliances cleaned at this frequency include but are not limited to exteriors of tables, countertops, refrigerator, coffee maker, and microwave.

Furniture and appliance cleaning 1 time per week Furniture and appliances cleaned at this frequency include but are not limited to cabinets, chairs, stools, desks, benches, lockers exteriors, podiums, wall hangings, and shelves.

High cleaning 2 times per month High Cleaning pertains to surfaces above 70 inches and below 12 feet. This includes but is not limited to checkpoint security gates, transoms, dusting walls, vents, diffusers, grilles, registers, clocks, ceiling area adjacent to vents, tops of partitions, overhead pipes, drapes, blinds, ceiling baffles, fixtures, cabinets, and lockers.

Pest control

2 times per month

Trap collection and replacement as necessary

Policing 4 times per day Floors, glass, waste

[END OF SECTION II]

Spot cleaning walls 1 time per week

Thorough dusting 1 time per day All surfaces

Thorough glass cleaning 1 time per day

Thorough sweeping/vacuuming 1 time per day

Waste collection 2-5 times per day Frequency may vary by space location depending on volume of waste accumulating throughout the day, break rooms may require more frequent waste collection

SECTION III – CONTRACT ADMINISTRATION DATA

3.0 5200.243.001 Contracting Officer (CO) (JUL 2015) The Contracting Officer is the only person authorized to make any changes, approve any changes in the requirements of this contract, issue orders, obligate funds and authorize the expenditure of funds, and notwithstanding any term contained elsewhere in this contract, such authority remains vested solely in the Contracting Officer. (For further information, the Contracting Officer is a federal government employee who is specifically authorized and appointed in writing under specified agency procedures and granted the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.) In the event, the Contractor makes any changes at the direction of any person other than the Contracting Officer, the change will be considered to have been without authority and no adjustment will be made in the contract price to cover any increase in costs incurred as a result thereof.

The following Primary Contracting Officer is assigned to this contract. Alternate Contracting Officers may be assigned:

TSA Contracting Officer:

Name: Shawnna Sims Email: Shawnna.Sims@tsa.dhs.gov Phone: (571) 227-4394

(End of term)

3.1 5200.242.001 Contracting Officer’s Representative (COR) AND Technical Monitors

(TM) (JUL 2015)

1. The principle role of the COR is to support the Contracting Officer in managing the contract.

This is done through furnishing technical direction within the confines of the contract, monitoring performance, ensuring requirements are met within the terms of the contract, and maintaining a strong relationship with the Contracting Officer. As a team the Contracting Officer and COR must ensure that program requirements are clearly communicated and that the agreement is performed to meet them. The principle role of the Technical Monitor (TM) is to support the COR on all work orders, tasks, deliverables and actions that require immediate attention relating to the approved scope and obligated funding of the contract action.

2. The Contracting Officer hereby designates the individual(s) named below as the Contracting Officer's Representative(s) and Technical Monitor(s). Such designations(s) shall specify the scope and limitations of the authority so delegated.

TSA CORs:

NAME: TBA

PHONE NUMBER:

EMAIL:

mailto:Shawnna.Sims@tsa.dhs.gov

3. The COR(s) and TM(s) may be changed at any time by the Government without prior notice to the Contractor, but notification of the change, including the name and phone number of the successor COR, will be promptly provided to the Contractor by the Contracting Officer in writing.

4. The responsibilities and limitations of the COR are as follows:

• The COR is responsible for the technical aspects of the project and technical liaison with the Contractor. The COR is also responsible for the final inspection and acceptance of all reports and such other responsibilities as may be specified in the contract.

• The COR may designate assistant COR(s) to act for him/her by naming such assistant in writing and transmitting a copy of such designation through the Contracting Officer to the Contractor.

• The COR will maintain communications with the Contractor and the Contracting Officer.

The COR must report any observed fraud, waste, or opportunities to improve performance of cost efficiency to the Contracting Officer.

• The COR will immediately alert the Contracting Officer to any possible Contractor deficiencies or questionable practices so that corrections can be made before the problems become significant.

• The COR is not authorized to make any commitments or otherwise obligate the Government or authorize any changes which affect the contract’s price, terms or conditions. Any Contractor request for changes shall be referred to the Contracting Officer directly or through the COR. No such changes shall be made without the expressed prior authorization of the Contracting Officer.

• The COR is not authorized to direct the Contractor on how to perform the work.

• The COR is not authorized to issue stop-work orders. The COR may recommend the authorization by the Contracting Officer to issue a stop work order, but the Contracting Officer is the only official authorized to issue such order.

• The COR is not authorized to discuss new proposed efforts or encourage the Contractor to perform additional efforts on an existing contract or order.

5. The responsibilities and limitations of the TM are as follows:

• Coordinating with the COR on all work orders, task, deliverables and actions that require immediate attention relating to the approved scope and obligated funding of the contract action.

• Monitoring the Contractor’s performance in relation to the technical requirements of the assigned functional area of the contract to ensure that the Contractor’s performance is strictly within the contract’s scope and obligated funding.

• Ensuring that all recommended changes in any work under the contract are coordinated and submitted in writing to the COR for consideration.

• Informing the COR if the Contractor is not meeting performance, cost, schedule milestones.

• Performing technical reviews of the Contractor’s proposals as directed by the COR.

• Performing acceptance of the Contractor’s deliverables as directed by the COR.

• Reporting any threats to the health and safety of persons or potential for damage to Government property or critical national infrastructure which may result from the Contractor’s performance or failure to perform the contract’s requirements.

(End of term)

3.2 5200.242.003 SUBMISSION OF INVOICES (JUL 2015)

(a) Background: The Transportation Security Administration (TSA) partners with the United States Coast Guard Finance Center for financial services in support of TSA operations, including the payment of contractor invoices. Therefore, all contractor invoices must be submitted to, and will be paid by, the U.S. Coast Guard Finance Center (FinCen).

(b) Invoice Submission Method: Invoices may be submitted via facsimile, U.S. Mail, or email. Contractors shall utilize ONLY ONE method per invoice submission. The submission information for each of the methods is as follows in order of preference:

1) Facsimile number is: 757-413-7314

The facsimile number listed above shall be used by contractors for ORIGINAL invoice submission only. If facsimile submission is utilized, contractors shall not submit hard copies of invoices via the U.S. mail. It is the responsibility of the contractor to verify that invoices are received, regardless of the method of submission used. Contractors may inquire regarding the receipt of invoices by contacting the U.S. Coast Guard Finance Center via the methods listed in subparagraph (d) of this clause.

2) U.S. Mail:

United States Coast Guard Finance Center TSA Commercial Invoices P.O. Box 4111 Chesapeake, VA 23327-4111

(FIN-SMB-TSAInvoices@uscg.mil or www.fincen.uscg.mil)

(c) Invoice Process: Upon receipt of contractor invoices, FinCen will electronically route invoices to the appropriate TSA Contracting Officer’s Representative and/or Contracting Officer for review and approval. Upon approval, the TSA will electronically route the invoices back to FinCen. Upon receipt of certified invoices from an Authorized Certifying Official, FinCen will initiate payment of the invoices.

Note for discounts offered:

Discounts on invoices. If desired, the Contractor should offer discounts directly upon the invoice submitted, clearly specifying the terms of the discount. Contractors can structure discounted amounts for payment for any time period less than the usual thirty day payment period specified under Prompt Payment requirements; however the Contractor should not structure terms for payment of net amounts invoiced any sooner than the standard period required under FAR Subpart 32.9 regarding prompt payments for the specified deliverables under contract.

Discounts offered after invoice submission. If the Contractor should wish to offer a discount on a specific invoice after its submission for payment, the Contractor should submit a letter to the Finance Center identifying the specific invoice for which a discount is offered and specify the exact terms of the discount offered and what time period the Government should make payment by in order to receive the discount. The Contractor should clearly indicate the contract number, invoice number and date, and the specific terms of the discount offered. Contractors should not structure terms for net amount payments any sooner than the standard period required under FAR Subpart 32.9 regarding prompt payments for the specified deliverables under contract.

(d) Payment Status: Contractors may inquire on the payment status of an invoice by any of the following means:

(1) Via the internet: https://www.fincen.uscg.mil Contacting the FinCen Customer Service Section via telephone at 1-800-564-5504 or (757) 523-6940 (Voice Option #1). The hours of operation for the Customer Service line are 8:00 AM to 5:00 PM Eastern Time, Monday through Friday. However, the Customer Service line has a voice-mail feature that is available 24 hours per day, 7 days per week.

(2) Via the Payment Inquiry Form: https://www.fincen.uscg.mil/secure/payment.htm

(e) Invoice Elements: Invoices will automatically be rejected if the information required in subparagraph (a)(2) of the Prompt Payment Clause, contained in this Section of the Contract, including EFT banking information, Taxpayer Identification Number (TIN), and DUNS number are not included in the invoice. All invoices must clearly correlate invoiced amounts to the corresponding contract line item number and funding citation. The Contractor shall work with the Government to mutually refine the format, content and method of delivery for all invoice submissions during the performance of the Contract.

(f) Supplemental Invoice Documentation: Contractors shall submit all supplemental invoice documentation (e.g. copies of subcontractor invoices, travel vouchers, etc.) necessary to approve an invoice along with the original invoice. The Contractor invoice must contain the information stated in the Prompt Payment Clause in order to be received and processed by FinCen. Supplemental invoice documentation required for review and approval of invoices may, at the written direction of the Contracting Officer, be submitted directly to either the Contracting Officer, or the Contracting Officer’s Representative. Note for “time-and-material” type contracts: The Contractor must submit the following statement with each invoice for labor hours invoiced under a “time-and-materials” type contract, order, or contract line item: “The Contractor hereby certifies in accordance with paragraph (c) of FAR 52.232-7, that each labor hour has been performed by an employee (prime or subcontractor) who meets the contract’s specified requirements for the labor category invoiced.”

(g) Additional Invoice Preparation Instructions for Software Development and/or Hardware.

The Contractor shall clearly include a separate breakdown (by CLIN) for any software development activities (labor costs, subcontractor costs, etc.) in accordance with Federal Accounting Standards Advisory Board Statement of Federal Financial Accounting Standards Number 10 (Preliminary design costs, Development costs and post implementation costs) and cite payment terms. The contractor shall provide make and model descriptions as well as serial numbers for purchases of hardware and software (where applicable.)

(h) Frequency of Invoice Submission. Invoices shall be submitted on a monthly basis for prior month’s services.

3.3 Place/ Location Of Performance:

The place of performance for this work shall be primarily at:

Transportation Security Administration (TSA) Chicago O’Hare International Airport (ORD) 10000 W O’Hare Ave Chicago, IL 60666

[END OF SECTION III]

SECTION IV – SPECIAL CONTRACT REQUIREMENTS

4.0 H.5200.204.001 MAJOR BREACH OF SAFETY OR SECURITY (DEC 2015)

(a) Safety is the freedom from those conditions that can cause death, injury, occupational illness, damage to or loss of equipment or property, or damage to the environment. Safety is essential to TSA and compliance with safety standards and practices is a material part of this contract. A major breach of safety may constitute a breach of contract that entitles the Government to exercise any of its rights and remedies applicable to material parts of this agreement, including termination for default. A major breach of safety must be related directly to the work on the agreement. A major breach of safety is an act or omission of the Contractor that consists of an accident, incident, or exposure resulting in a fatality, serious injury, or mission failure; or in damage to equipment or property equal to or greater than $1 million; or in any "willful" or "repeat" violation cited by the Occupational Safety and Health Administration (OSHA) or by a state agency operating under an OSHA approved plan.

(b) Security is the condition of safeguarding against espionage, sabotage, crime (including computer crime), or attack. A major breach of security may constitute a breach of contract that entitles the Government to exercise any of its rights and remedies applicable to material parts of this agreement, including termination for default. A major breach of security may occur on or off Government installations, but must be related directly to the work on the agreement. A major breach of security is an act or omission by the Contractor that results in compromise of classified information or sensitive security information or sensitive but unclassified information, including contractor proprietary information, illegal technology transfer, workplace violence resulting in criminal conviction, sabotage, compromise or denial of information technology services, equipment or property damage from vandalism greater than $250,000, or theft greater than $250,000.

NOTE: Breach of Security for the purposes of this definition should not be confused with breach of security in screening operations.

(c) In the event of a major breach of safety or security, the Contractor shall report the breach to the Contracting Officer. If directed by the Contracting Officer, the Contractor shall conduct its own investigation and report the results to the Government. The Contractor shall cooperate with the Government investigation, if conducted.

4.1 H.5200.204.002 PERSONNEL ACCESS (MAR 2016)

1. All Contractor personnel requiring access to TSA facilities, information systems, or information will be subject to the security procedures set forth in this contract.

2. Whenever personal identity verification (PIV ) cards are required for issuance or re-issuance to contractor personnel for authorized access to Government facilities, under the guidance of the Contracting Officer’s Representative (COR), the Contractor is responsible for making all arrangements for affected Contractor personnel to report in-person at the nearest Government issuing facility to initiate and complete procedures for PIV card issuance. The Government will not be able to provide PIV card issuance at any other locations than those officially designated as available. PIV card issuing facilities that are available for the completion of this requirement for TSA contractors are as listed by the TSA Personnel Security Section, and the COR will advise the Contractor about Government PIV card issuing facility locations that are nearby the contractor’s location(s) of performance that will be potentially available for card issuance when required.

(End of term)

4.2 H.5200.209.004 STAFF-LIKE ACCESS DETERMINATION FOR CONTRACTOR

EMPLOYEES (FEB 2016)

All contractor employees seeking to provide services to TSA under a TSA contract are subject to a fitness determination to assess whether their initial employment or continued employment on a TSA contract protects or promotes the efficiency of the agency. TSA, by and through the Office of Security, Personnel Security Section (PerSec), will allow a contractor employee to commence work on a TSA contract only if a review of the contractor employee’s preliminary background check is favorable. Contractor employees with unfavorable preliminary background checks will not be allowed to work on a TSA contract.

A fitness determination involves the following three phases:

Phase 1: Enter On Duty Fitness Determination: a review of a contractor employee’s consumer credit report, criminal history records, and submitted security forms to determine, to the extent possible, if the contractor employee has bad debt and/or criminal offenses and/or falsification issues that would prohibit employment as a TSA contractor. This determination may include verification of citizenship for contractor employees born outside of the United States. A favorable Enter On Duty Suitability Determination is not a final fitness determination; rather, it is a preliminary review of external data sources that allows the contractor employee to commence work prior to the required background investigation being completed.

When a contractor employee is deemed eligible to commence work on a TSA contract, TSA PerSec will notify the appropriate Contracting Officer’s Representative (COR) of the favorable determination. Similar notifications will be sent when a contractor employee has not passed the preliminary background check and has been deemed unsuitable.

Phase 2: Background Investigation: Once the contractor employee commences work on a TSA contract, TSA PerSec will process all submitted security forms to determine whether the contractor has previously been the subject of a federal background investigation sufficient in scope to meet TSA minimum investigative requirements. Contractor employees who have a federal investigation sufficient in scope will immediately be processed for final fitness adjudication. Those contractor employees who do not have a previous federal background investigation sufficient in scope will be scheduled for the appropriate level background investigation through the submission of their security forms to the Office of Personnel Management (OPM).

Phase 3: Final Fitness Adjudication: TSA PerSec will complete the final fitness determination after receipt, review, and adjudication of the completed OPM background investigation. The final fitness determination is an assessment made by TSA PerSec to determine whether there is reasonable expectation that the continued employment of the TSA contractor will or will not protect or promote the efficiency of the agency. An unfavorable final fitness determination will result in a notification to the COR that the contractor employee has been deemed unfit for continued contract employment and that he/she shall be removed from the TSA contract.

(End of term)

4.3 H.5200.212.001 COMMERCIAL APPLICABILITY (JUL 2015)

This contract is/ is not for commercial item, as defined by FAR 2.1.

4.4 H.5200.222.001 INSTRUCTIONS TO CONTRACTOR REGARDING NON-

DISPLACEMENT OF QUALIFIED WORKERS UNDER SERVICE CONTRACT

LABOR STANDARDS-AFFECTED CONTRACTS (JUL 2015)

(1) Background: Service contracts and subcontracts with employees who are specifically covered by the requirements in FAR Subpart 22.12—Nondisplacement of Qualified Workers Under Service Contracts.

Applicability. FAR 52.222-17, “Nondisplacement of Qualified Workers” takes precedence, if there should be any conflict with any information in this specific contract term.

(A)(i)This special contract requirement requires successor contractors under a newly-awarded contract to offer employment on a first right of refusal to Service Contract Labor Standards -covered employees under a current contract that includes FAR 52.222-17. When a service contract (which is any contract or subcontract for services entered into by the Federal Government or its contractors that is covered in whole or in part concerning its requirement by the Service Contract Labor Standards, as amended, and its implementing regulations) succeeds a contract for performance of the same or similar services, at the same location, the successor contractor and its subcontractors are required to offer those service employees that are employed under the predecessor contract, and whose employment will be terminated as a result of the award of the successor contract, a right of first refusal of employment under the contract in positions for which they are qualified. Executive Order 13495 prohibits employment openings under the successor contract until such right of first refusal has been provided.

(ii) Method of job offer. The successor contractor shall make job offers to current contract employees (who are covered by the Service Contract Act) as specified herein. The current contract is held by:

Quality Coast Incorporated (TSA Contract No.: HSTS01-13-P-CKP191) 2462 Main St.

Suite H Chula Vista, CA 91911-4624

A job offer made by a successor contractor must be a bona fide express offer of employment on the contract. Each bona fide express offer made to a qualified service employee on the predecessor contract must have a stated time limit of not less than ten (10) days for an employee response. Prior to the expiration of the 10-day period, the contractor is prohibited from offering employment on the contract to any other person, subject to the exceptions at FAR 22.1203-5.

Any question concerning an employee’s qualifications shall be decided based upon the individual’s education and employment history, with particular emphasis on the employee’s experience on the predecessor contract, and a contractor may utilize employment screening processes only when such processes are provided for by the contracting agency, are conditions of the service contract, and are consistent with Executive Order 13495. An offer of employment will be presumed to be bona fide even if it is not for a position similar to the one the employee previously held, but is one for which the employee is qualified, and even if it is subject to different employment terms and conditions, including changes to pay or benefits.

(iii) Exceptions to Job Offer requirements. (a) A successor contractor or its subcontractors are not required to offer employment to any service employee of the predecessor contractor who (1) Will be retained by the predecessor contractor. (2) The successor contractor or any of its subcontractors reasonably believes, based on the particular service employee’s past performance, has failed to perform suitably on the job. (See 29 CFR 9.12(c)(4) for regulatory provisions addressing circumstances in which this exception would or would not be appropriate.) (b) A successor contractor or its subcontractors may employ under the contract any of its current service employees who (1) have worked for the successor contractor or its subcontractors for at least three months immediately preceding the commencement of the successor contract, and (2) would otherwise face lay-off or discharge. (c) The successor contractor bears the responsibility of demonstrating the appropriateness of claiming any of the preceding exceptions and the exemption listed at FAR 22.1203-2(a)(5) involving nonfederal work and must provide notice of such with its proposal to the Government.

(B)(i) The predecessor contractor is required to furnish to the contracting officer a certified list of the names of all service employees working under the contract and its subcontracts at the time the list is submitted. The certified service employee lists must be provided not less than thirty

(30) days before completion of the contract. The certified list must also contain anniversary dates of employment of each service employee under the contract and subcontracts for services. The information on this list is the same as that on the seniority list required by paragraph (n) of the clause at FAR 52.222-41, “Service Contract Labor Standards.” If there are no changes to the workforce before the predecessor contract is completed, then the predecessor contractor is not required to submit a revised list 10 days prior to completion of performance and the requirements of FAR 52.222-41(n) are met. When there are changes to the workforce after submission of the 30-day list, the predecessor contractor shall submit a revised certified list not less than ten (10) days prior to performance completion. The Contractor shall submit such list to: TBA. (b)

Immediately upon receipt of the certified service employee list but not before contract award, the contracting officer will provide the certified service employee list to the successor contractor.

(ii) Contractor Notification to Service Employees. (a) The predecessor contractor shall provide written notice, the same or substantially the same as the model notice provided under Appendix B of Title 29, Code of Federal Regulations, Chapter 9 to service employees of their possible right to an offer of employment with the successor contractor. The written notice shall be (1) Posted in a conspicuous place at the worksite; or (2) Delivered to the service employees individually. If such delivery is via e-mail, the notification must result in an electronic delivery receipt or some other reliable confirmation that the intended recipient received the notice.

(2) Enforcement methods. Contractors are hereby notified that all specified enforcement methods to ensure contractor compliance with these requirements may be applied at the discretion of the Contracting Officer and as such may be specified under direction from the U.S.

Department of Labor.

4.5 H.5200.224.001 DISCLOSURE OF INFORMATION (AUG 2013)

Information furnished by the Contractor under this contract may be subject to disclosure under the Freedom of Information Act (FOIA). Therefore, all items that are confidential to business, or contain trade secrets, proprietary, or personally-identifiable information must be clearly marked.

Any information made available to the Contractor by the Government must be used only for the purpose of carrying out the requirements of this contract and must not be divulged or made known in any manner to any person except as may be necessary in the performance of the contract.

In performance of this contract, the Contractor assumes responsibility for protection of the confidentiality of Government records and information and must ensure that all work performed by its Subcontractor(s) shall be under the supervision of the Contractor or the Contractor’s employees.

4.6 H.5200.224.001 DISCLOSURE OF INFORMATION (JUL 2015)

Information furnished by the Contractor under this contract may be subject to disclosure under the Freedom of Information Act (FOIA). Therefore, all items that are confidential to business, or contain trade secrets, proprietary, or personally-identifiable information must be clearly marked.

Any information made available to the Contractor by the Government must be used only for the purpose of carrying out the requirements of this contract and must not be divulged or made known in any manner to any person except as may be necessary in the performance of the…