70SBUR23Q00000077 SAM RFQ.pdf
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- Attached to
- Naturalization Ceremony Moving Services for USCIS Houston Field Office Federal contract opportunity
- Solicitation number
- 70SBUR23Q00000077
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| File | Type | Posted |
|---|---|---|
| Vendor questions from RFQ updated for questions 9 to 12.docx | DOCX document | |
| Vendor questions from RFQ final.docx | DOCX document |
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PART II - CONTRACT CLAUSES
The terms and conditions below shall apply to this order.
FAR CLAUSES INCORPORATED BY REFERENCE
52.252-2 Clauses Incorporated by Reference (Feb 1998)
This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at these addresses: http://farsite.hill.af.mil/ or https://www.acquisition.gov/?q=browsefar
(End of Clause)
52.204-19 52.209-10 52.212-4 52.212-5
52.222-50 52.223-18 52.232-39 52.232-40 52.233-3 52.233-4
Incorporation by Reference of Representations and Certifications (Dec 2014) Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015) Contract Terms and Conditions – Commercial Items (Dec 2022) Contract Terms and Conditions Required to Implement Statutes or Executive Orders-Commercial Items (July 2021) Combating Trafficking in Persons (Oct 2020) Encouraging Contractor Policies to Ban Text Messaging While Driving (Jun 2020) Unenforceability of Unauthorized Obligations (Jun 2013) Providing Accelerated Payments To Small Business Subcontractors (Dec 2013) Protest after Award (Aug 1996) Applicable Law for Breach of Contract Claim (Oct 2004)
FAR CLAUSES INCORPORATED IN FULL TEXT
52.204-25 Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment (Aug 2020)
(a) Definitions. As used in this clause—
Backhaul means intermediate links between the core network, or backbone network, and the small subnetworks at the edge of the network (e.g., connecting cell phones/towers to the core telephone network).
Backhaul can be wireless (e.g., microwave) or wired (e.g., fiber optic, coaxial cable, Ethernet).
Covered foreign country means The People’s Republic of China.
Covered telecommunications equipment or services means–
(1) Telecommunications equipment produced by Huawei Technologies Company or ZTE Corporation (or any subsidiary or affiliate of such entities);
70SBUR23Q00000077
II - 1
http://farsite.hill.af.mil/ https://www.acquisition.gov/?q=browsefar
(2) For the purpose of public safety, security of Government facilities, physical security surveillance of critical infrastructure, and other national security purposes, video surveillance and telecommunications equipment produced by Hytera Communications Corporation, Hangzhou Hikvision Digital Technology Company, or Dahua Technology Company (or any subsidiary or affiliate of such entities);
(3) Telecommunications or video surveillance services provided by such entities or using such equipment; or
(4) Telecommunications or video surveillance equipment or services produced or provided by an entity that the Secretary of Defense, in consultation with the Director of National Intelligence or the Director of the Federal Bureau of Investigation, reasonably believes to be an entity owned or controlled by, or otherwise connected to, the government of a covered foreign country.
Critical technology means–
(1) Defense articles or defense services included on the United States Munitions List set forth in the International Traffic in Arms Regulations under subchapter M of chapter I of title 22, Code of Federal Regulations;
(2) Items included on the Commerce Control List set forth in Supplement No. 1 to part 774 of the Export Administration Regulations under subchapter C of chapter VII of title 15, Code of Federal Regulations, and controlled-
(i) Pursuant to multilateral regimes, including for reasons relating to national security, chemical and biological weapons proliferation, nuclear nonproliferation, or missile technology; or
(ii) For reasons relating to regional stability or surreptitious listening;
(3) Specially designed and prepared nuclear equipment, parts and components, materials, software, and technology covered by part 810 of title 10, Code of Federal Regulations (relating to assistance to foreign atomic energy activities);
(4) Nuclear facilities, equipment, and material covered by part 110 of title 10, Code of Federal Regulations (relating to export and import of nuclear equipment and material);
(5) Select agents and toxins covered by part 331 of title 7, Code of Federal Regulations, part 121 of title 9 of such Code, or part 73 of title 42 of such Code; or
(6) Emerging and foundational technologies controlled pursuant to section 1758 of the Export Control Reform Act of 2018 (50 U.S.C. 4817).
Interconnection arrangements means arrangements governing the physical connection of two or more networks to allow the use of another's network to hand off traffic where it is ultimately delivered (e.g., connection of a customer of telephone provider A to a customer of telephone company B) or sharing data and other information resources.
70SBUR23Q00000077
II - 2
Reasonable inquiry means an inquiry designed to uncover any information in the entity's possession about the identity of the producer or provider of covered telecommunications equipment or services used by the entity that excludes the need to include an internal or third-party audit.
Roaming means cellular communications services (e.g., voice, video, data) received from a visited network when unable to connect to the facilities of the home network either because signal coverage is too weak or because traffic is too high.
Substantial or essential component means any component necessary for the proper function or performance of a piece of equipment, system, or service.
(b) Prohibition. (1) Section 889(a)(1)(A) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L. 115-232) prohibits the head of an executive agency on or after August 13, 2019, from procuring or obtaining, or extending or renewing a contract to procure or obtain, any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. The Contractor is prohibited from providing to the Government any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system, unless an exception at paragraph (c) of this clause applies or the covered telecommunication equipment or services are covered by a waiver described in FAR 4.2104.
(2) Section 889(a)(1)(B) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L. 115-232) prohibits the head of an executive agency on or after August 13, 2020, from entering into a contract, or extending or renewing a contract, with an entity that uses any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system, unless an exception at paragraph (c) of this clause applies or the covered telecommunication equipment or services are covered by a waiver described in FAR 4.2104. This prohibition applies to the use of covered telecommunications equipment or services, regardless of whether that use is in performance of work under a Federal contract.
(c) Exceptions. This clause does not prohibit contractors from providing—
(1) A service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or
(2) Telecommunications equipment that cannot route or redirect user data traffic or permit visibility into any user data or packets that such equipment transmits or otherwise handles.
(d) Reporting requirement. (1) In the event the Contractor identifies covered telecommunications equipment or services used as a substantial or essential component of any system, or as critical technology as part of any system, during contract performance, or the Contractor is notified of such by a subcontractor at any tier or by any other source, the Contractor shall report the information in paragraph (d)(2) of this clause to the Contracting Officer, unless elsewhere in this contract are established procedures for reporting the information;
in the case of the Department of Defense, the Contractor shall report to the website at https://dibnet.dod.mil. For indefinite delivery contracts, the Contractor shall report to the Contracting Officer for the indefinite delivery contract and the Contracting Officer(s) for any affected order or, in the case of the Department of Defense, 70SBUR23Q00000077
II - 3
https://www.acquisition.gov/far/4.2104#FAR_4_2104 https://www.acquisition.gov/far/4.2104#FAR_4_2104 https://dibnet.dod.mil/ identify both the indefinite delivery contract and any affected orders in the report provided at https://dibnet.dod.mil.
(2) The Contractor shall report the following information pursuant to paragraph (d)(1) of this clause
(i) Within one business day from the date of such identification or notification: the contract number; the order number(s), if applicable; supplier name; supplier unique entity identifier (if known); supplier Commercial and Government Entity (CAGE) code (if known); brand; model number (original equipment manufacturer number, manufacturer part number, or wholesaler number); item description; and any readily available information about mitigation actions undertaken or recommended.
(ii) Within 10 business days of submitting the information in paragraph (d)(2)(i) of this clause: any further available information about mitigation actions undertaken or recommended. In addition, the Contractor shall describe the efforts it undertook to prevent use or submission of covered telecommunications equipment or services, and any additional efforts that will be incorporated to prevent future use or submission of covered telecommunications equipment or services.
(e) Subcontracts. The Contractor shall insert the substance of this clause, including this paragraph (e) and excluding paragraph (b)(2), in all subcontracts and other contractual instruments, including subcontracts for the acquisition of commercial items.
(End of clause)
52.217-9 Option to Extend the Term of the Contract (MAR 2000)
(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days of expiration; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension.
(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.
(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 60 months.
(End of clause)
INVOICING INSTRUCTIONS – Addendum to Block 18a of the SF1449
(a) In accordance with FAR 52.212-4(g), all invoices submitted to USCIS for payment shall include the following:
(1) Name and address of the contractor.
(2) Invoice date and invoice number.
(3) Contract number or other authorization for supplies delivered or services performed
(including order number and contract line item number).
(4) Description, quantity, unit of measure, period of performance, unit price, and extended price of supplies delivered or services performed.
(5) Shipping and payment terms.
(6) Name and address of contractor official to whom payment is to be sent.
(7) Name (where practicable), title, phone number, and mailing address of person to notify in the event of a defective invoice.
(8) Taxpayer Identification Number (TIN).
70SBUR23Q00000077
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https://dibnet.dod.mil/
(b) USCIS’ preferred method for invoice submission is electronically. Invoices shall be submitted in Adobe pdf format with each pdf file containing only one invoice. The pdf files shall be submitted electronically to USCISInvoice.Consolidation@ice.dhs.gov with each email conforming to a size limit of 500 KB.
(c) If a paper invoice is submitted, mail the invoice to:
USCIS Invoice Consolidation PO Box 1000
Williston, VT 05495
70SBUR23Q00000077
II - 5
mailto:USCISInvoice.Consolidation@ice.dhs.gov
U.S. Citizenship and Immigration Services Office of Security and Integrity – Personnel Security Division
II - 6
Security Clause 3
SECURITY REQUIREMENTS
FACILITY ACCESS CONTROL
The Contractor will observe all internal building security regulations that apply to any and all buildings concerning this contract. The Contractor will only enter the facility or building with continuous escort service during their work hours and they will depart the facility or building after work hours. When entering and departing the facility or building each contractor must sign in and out as required at the site.
EMPLOYMENT OF ILLEGAL ALIENS
Subject to existing law, regulations and other provisions of this contract, the Contractor shall not employ illegal or undocumented aliens to work on, or with this contract. The Contractor shall ensure that this provision is expressly incorporated into any and all subcontracts or subordinate agreements issued in support of this contract.
PART III - Attachment A: STATEMENT OF WORK Naturalization Ceremony Move Services
Description of Requirement/Move Schedule The USCIS Houston Field Office has a need for scheduled movements of Naturalization (NATZ) Ceremony boxes/equipment monthly:
• This work is to be completed beginning at 8 a.m. and shall be completed during the business hours of 8:00 a.m. and 3:00 p.m.
• Day of pickup will begin at 8:00 a.m. Boxes will be transferred from 810 Gears Road, STE 100, Houston, TX 77067 to 1865 Aldine Bender Road, Houston, TX 77032.
• Up to 60 ceremonial boxes will be loaded and transported each delivery.
• Each box will not exceed 70 pounds in weight.
• Boxes will consist of handouts and empty forms. No sensitive material.
Period of Performance The period of performance is a base period of 12 months and four (4) additional optional periods of 12 months each.
Base period: 03/07/2023 to 03/06/2024 Option Period One: 03/07/2024 to 03/06/2025 Option Period Two: 03/07/2025 to 03/06/2026 Option Period Three: 03/07/2026 to 03/06/2027 Option Period Four: 03/07/2027 to 03/06/2028
Detail of Services
• Contractor will perform and complete the move the day before each Naturalization
Ceremony in accordance with the location identified on the attached schedule.
• Contractor shall bring all the necessary moving equipment (e.g., dollies) to transport ceremony supplies as well as other necessities from 810 Gears Road to 1865 Aldine Bender Road.
• Other services may be rendered from the contractor at any time during the scheduled visit.
• Up to 4 episodic moves of equipment will be required at a future date. USCIS will provide notice three (3) business days prior to the requested move.
Customer’s Responsibilities
• Have items properly secure in boxes for relocation.
• Provide instructions on which material/equipment to be transported and oversee the pickup and delivery at both locations.
III, A - 1
NATURALIZATION CEREMONY PICK-UP SCHEDULE: CALENDAR YEAR 2023
APRIL 2023 – MARCH 2024
CEREMONY DATE LOCATION
Tuesday, March 7, 2023 HOU-M.O. CAMPBELL Tuesday, April 11, 2023 HOU-M.O. CAMPBELL
Tuesday, May 9, 2023 HOU-M.O. CAMPBELL Tuesday, June 13, 2023 HOU-M.O. CAMPBELL Tuesday, July 11, 2023 HOU-M.O. CAMPBELL
Tuesday, August 22, 2023 HOU-M.O. CAMPBELL Tuesday, September 12, 2023 HOU-M.O. CAMPBELL
Tuesday, October 10, 2023 HOU-M.O. CAMPBELL Tuesday, November 14, 2023 HOU-M.O. CAMPBELL Tuesday, December 12, 2023 HOU-M.O. CAMPBELL
Tuesday, January TBD 2024 HOU-M.O. CAMPBELL Tuesday, February TBD 2024 HOU-M.O. CAMPBELL
III, A - 2
PART IV
SOLICITATION PROVISIONS/INSTRUCTIONS/EVALUATION
52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB
1998)
This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this address:
http://www.acquisition.gov/far/
FAR Provisions incorporated by reference:
52.203-18 PROHIBITION ON CONTRACTING WITH ENTITIES THAT REQUIRE
52.212-1
52.217-5
CERTAIN INTERNAL CONFIDENTIALITY AGREEMENTS OR
STATEMENTS-REPRESENTATION (JAN 2017)
INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS (NOV 2021)
EVALUATION OF OPTIONS (JUL 1990)
70SBUR23Q00000077
FAR 52.212-1 addendum:
1. Introduction:
The Department of Homeland Security, U.S. Citizenship & Immigration Services (USCIS) is considering issuing a Purchase Order for the services herein. Prime quoters must have an active SAM.gov registration or the quote will not be evaluated. USCIS intends to issue a single Firm Fixed-Price (FFP) Purchase Order Contract award for Moving Services for a for a one-year base period and four optional one-year periods.
2. Questions:
Questions from quoters shall be submitted to rachel.m.turner@uscis.dhs.gov with a copy to liza.e.brice@uscis.dhs.gov by 1:00 PM ET, March 17, 2023. It is anticipated that answers to all questions will be provided by COB March 20, 2023.
IV - 1
http://www.acquisition.gov/far/ mailto:rachel.m.pidgeon@uscis.dhs.gov mailto:liza.e.brice@uscis.dhs.gov
• Quotes shall include a Table of Contents
• The solicitation number, 70SBUR23Q00000077, shall be clearly marked on all pages of the Quote
• Page number on all pages
Quotes shall address any Teaming Agreements or subcontracting arrangements.
Factor 1 – Technical Acceptability (non-cost related factor)
Quotes will be evaluated for technical acceptability in order based on their total evaluated price.
Only the lowest priced quote will be evaluated until it is determined the lowest priced quote does not meet technical acceptability criteria. At the point it is determined the quote does not meet technical acceptability criteria the next lowest priced quote will be evaluated for technical acceptability. This process will continue until a technically acceptable quote is identified. If no quote is technically acceptable upon evaluation of initial quotes, or if the Government determines it necessary, the Government reserves the right to enter into discussions.
Factor 2 – Price:
The Government will assess the proposed prices, which includes the base period and all options for reasonableness. The Government will determine whether the price, inclusive of all options, is fair and reasonable, and whether the base period and all option periods, in combination with the other evaluation factors specified in the solicitation, represents the best value to the Government.
The firm fixed price shall be inclusive of all efforts to meet the objectives of the Statement of Work.
The Price Volume shall contain the following information:
• Completed SF-1449
• Solicitation Number
• Name and Address
• Name and Point of Contact (POC) telephone number, fax number and email address
• Date of submission
• Name, title and signature of the Prime Contractor’s authorized representative signature authority
• Quoter’s Unique Entity ID (UEI)
• Signed SF-1449 and any applicable Amendments
IV - 2
Note: The Government is requesting maximum additional discounts. The quote shall display/explain any discounts provided by the quoter and should represent the best possible price that the vendor can provide.
FAR Provisions incorporated in full text:
52.212-2 EVALUATION – COMMERCIAL ITEMS (OCT 2014)
(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will provide the lowest-priced, technical acceptable solution to the Government. The following factors shall be used to evaluate offers:
• Factor 1 - Technical Acceptability
• Factor 2 - Price
Factor 1 – Technical Acceptability: Quotes will be evaluated for technical acceptability in order based on their total evaluated price. Only the lowest priced quote will be evaluated until it is determined the lowest priced quote does not meet technical acceptability criteria. At the point it is determined the quote does not meet technical acceptability criteria the next lowest priced quote will be evaluated for technical acceptability. This process will continue until a technically acceptable quote is identified. If no quote is technically acceptable upon evaluation of initial quotes, or if the Government determines it necessary, the Government reserves the right to enter into discussions.
Factor 2 – Price: The total evaluated price of a quote will be determined by summing the total price of the base period and the total price of each option period.
(b) Options. The Government will evaluate quotes for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that a quote is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).
(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.
(End of provision)
TYPE OF CONTRACT (APR 1984) 52.216-1
The Government contemplates award of a firm-fixed-price contract resulting from this solicitation.
(End of provision)
IV - 3
| SAM RFQ attachments.pdf |
| RFQ Attachments.pdf |
| 70SBUR21Q00000204 - RFQ - Title Page |
| 70SBUR21Q00000204 - RFQ -Table of Contents |
| 70SBUR21Q00000204 - SF1449 |
| Attachment 001 - Contract Clauses |
| 52.232-39 Unenforceability of Unauthorized Obligations (Jun 2013) |
| 52.204-25 Prohibition on Contracting for Certain Telecommunications and Video Surveillance |
| Services or Equipment (Aug 2020) |
| 52.217-7 Option for Increased Quantity -- Separately Priced Line Item. (Mar 1989) |
| 52.217-9 Option to Extend the Term of the Contract (Mar 2000) |
| POSTING OF CONTRACT IN FOIA READING ROOM |
| Attachment 002 - Safeguarding |
| Attachment 003 - Information Technology |
| Attachment 004 - Security Requirement 5 (Aug 2020) |
| GENERAL |
| FITNESS DETERMINATION |
| BACKGROUND INVESTIGATIONS |
| EMPLOYMENT ELIGIBILITY |
| CONTINUED ELIGIBILITY |
| SECURITY MANAGEMENT |
| Attachment 005 - SOW_Telephonic Lang Srvcs |
| 1.0 GENERAL |
| 1.2 SCOPE |
| 1.3 OBJECTIVE |
| 1.4 APPLICABLE DOCUMENTS |
| 1.4.1 COMPLIANCE DOCUMENTS |
| 1.4.2 REFERENCE DOCUMENTS |
| 2.0 SPECIFIC REQUIREMENTS/TASKS |
| 2.1 TASK ONE. - Language Groups |
| 2.3 TASK THREE - Invoicing |
| 3.0 CONTRACTOR PERSONNEL |
| 3.2 CONTINUITY OF SUPPORT |
| 3.3 KEY PERSONNEL |
| 3.4 PROJECT MANAGER |
| 3.5 EMPLOYEE IDENTIFICATION |
| 3.6 EMPLOYEE CONDUCT |
| 3.7 REMOVING EMPLOYEES FOR MISCONDUCT OR SECURITY REASONS |
| 4.0 OTHER APPLICABLE CONDITIONS |
| 4.2 PERIOD OF PERFORMANCE |
| Base Period: 9/30/2021 – 03/29/2022 |
| Option I: 3/30/2021 – 09/29/2022 |
| 4.3 PLACE OF PERFORMANCE |
| 4.4 HOURS OF OPERATION |
| 4.5 TRAVEL |
| 4.6 POST AWARD CONFERENCE |
| 4.7 PROJECT PLAN |
| 4.8 BUSINESS CONTINUITY PLAN |
| 4.9 PROGRESS REPORTS |
| 4.10 PROGRESS MEETINGS |
| 4.11 GENERAL REPORT REQUIREMENTS |
| 4.13 PROTECTION OF INFORMATION |
| 4.14 SECTION 508 COMPLIANCE |
| 5.0 GOVERNMENT TERMS & DEFINITIONS |
| 6.0 GOVERNMENT FURNISHED RESOURCES |
| 7.0 CONTRACTOR FURNISHED PROPERTY |
| 8.0 GOVERNMENT ACCEPTANCE PERIOD |
| Attachment 006 - Provisions, Instructions, Evaluation |
| FAR 52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment. (OCT 2020) |
| 52.212-3 Offeror Representations and Certifications-Commercial Items (Feb 2021) |
| 52.225-20 Prohibition on Conducting Restricted Business Operations in Sudan-Certification (Aug 2009) |
| provisions.pdf |
| RFQ attachment.pdf |
| RFQ attachments draft PDF.pdf |
| 52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) |
| 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS – COMMERCIAL ITEMS. (JAN 2019) |
| PART III: Attachment |
| DEPARTMENT OF HOMELAND SECURITY (DHS) |
| STATEMENT OF WORK FOR Automated Essay Scoring Capability |
| I. BACKGROUND |
| II. SCOPE |
| III. OBJECTIVE |
| IV. PERIOD OF PERFORMANCE |
| V. TASKS |
| 1. Section 508 Requirements |
| 1.1 Section 508 Requirements for Technology Products |
| 1.2 Section 508 Requirements for Technology Services (include in the SOW, PWS, or SOO) |
| 1.3 Section 508 Deliverables |
| VII. GOVERNMENT PROVIDED EQUIPMENT |
| VIII. PLACE OF PERFORMANCE |
| TRAVEL |
| Factor 1 – Technical Acceptability (non-cost related factor) |
| SAFEGUARDING OF SENSITIVE INFORMATION.pdf |
| SAFEGUARDING OF SENSITIVE INFORMATION (MAR 2015) |
| SOW -Automated Essay Scoring (AES) PDF.pdf |
| DEPARTMENT OF HOMELAND SECURITY (DHS) |
| STATEMENT OF WORK FOR |
| I. BACKGROUND |
| II. SCOPE |
| III. OBJECTIVE |
| IV. PERIOD OF PERFORMANCE |
| V. TASKS |
| Instructions to Offerors |
| Acceptance Criteria |
| VII. GOVERNMENT PROVIDED EQUIPMENT |
| VIII. PLACE OF PERFORMANCE |
TRAVEL
| RFQ attachment - vendor questions update.pdf |
| RFQ attachments draft PDF.pdf |
| 52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) |
| 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS – COMMERCIAL ITEMS. (JAN 2019) |
| PART III: Attachment |
| DEPARTMENT OF HOMELAND SECURITY (DHS) |
| STATEMENT OF WORK FOR Automated Essay Scoring Capability |
| I. BACKGROUND |
| II. SCOPE |
| III. OBJECTIVE |
| IV. PERIOD OF PERFORMANCE |
| V. TASKS |
| 1. Section 508 Requirements |
| 1.1 Section 508 Requirements for Technology Products |
| 1.2 Section 508 Requirements for Technology Services (include in the SOW, PWS, or SOO) |
| 1.3 Section 508 Deliverables |
| VII. GOVERNMENT PROVIDED EQUIPMENT |
| VIII. PLACE OF PERFORMANCE |
| TRAVEL |
| Factor 1 – Technical Acceptability (non-cost related factor) |
| SAFEGUARDING OF SENSITIVE INFORMATION.pdf |
| SAFEGUARDING OF SENSITIVE INFORMATION (MAR 2015) |
| SOW -Automated Essay Scoring (AES) PDF.pdf |
| DEPARTMENT OF HOMELAND SECURITY (DHS) |
| STATEMENT OF WORK FOR |
| I. BACKGROUND |
| II. SCOPE |
| III. OBJECTIVE |
| IV. PERIOD OF PERFORMANCE |
| V. TASKS |
| Instructions to Offerors |
| Acceptance Criteria |
| VII. GOVERNMENT PROVIDED EQUIPMENT |
| VIII. PLACE OF PERFORMANCE |
TRAVEL
| SOW -Automated Essay Scoring (AES) Proposal Revision 3.14.22.pdf |
| DEPARTMENT OF HOMELAND SECURITY (DHS) |
| STATEMENT OF WORK FOR |
| I. BACKGROUND |
| II. SCOPE |
| III. OBJECTIVE |
| IV. PERIOD OF PERFORMANCE |
| V. TASKS |
| Instructions to Offerors |
| Acceptance Criteria |
| 1.1 Section 508 Requirements for Technology Products |
| Applicable 508 requirements for hardware features and components: Does not apply |
| 1.2 Section 508 Requirements for Technology Services (include in the SOW, PWS, or SOO) |
| 1.3 Section 508 Deliverables |
| VII. GOVERNMENT PROVIDED EQUIPMENT |
| VIII. PLACE OF PERFORMANCE |
| TRAVEL |
| FOD Foreign Language Services Support (FLSS) SOWv2.6 3.16.2022 PDF.pdf |
| 1 PROJECT TITLE |
| 2 BACKGROUND |
| 3 SCOPE |
| 4 CONTRACTOR TASKS/REQUIREMENTS |
| 4.1 Normal Operating Hours Support |
| 4.1.1 Group 1 Language Support |
| 4.1.2 Group 2 Language Support |
| 4.1.3 Group 3 Language Support |
| 4.1.4 Unscheduled Language Interpretation |
| 4.1.5 After hours Language Interpretation |
| 4.2 FOD Field Office Telephonic Language Interpretation Duration |
| 4.2.1 FOD Field Office Duration Exceeding 60 Minutes |
| 4.2.2 Terminated and Rescheduling Language Interpretation |
| 4.2.4 Calls Not Connected, Non-Standard |
| 4.2.5 Disconnected, Unavailability Calls |
| 4.2.6 Violation of Confidentiality and Professionalism |
| 4.3 Telephonic Connectivity, Equipment and Technical Support |
| 4.3.1 Provide toll free prompt access to a skilled interpreter with proficiency equivalent of at least ILR 3 for the required language. |
| 4.3.2 Locate, assign and connect an interpreter to an officer upon request in accordance with requirements within 4.1.1 – 4.1.3. |
| 4.3.3 Provide dial in conference call services to the Government, interpreters/monitors and applicants when requested. This includes providing conference call services so that interpreters/monitors are able to call into a conference call initiated by... |
| 4.3.4 Connect third parties including, but not limited to, the applicant’s representative or consultant, to the telephonic interview, when requested by the Government. |
| 4.3.5 Ensure telephone connectivity between multiple parties are available without losing connectivity due to system or hardware issues. |
| 4.3.6 Contractor shall ensure good quality of sound during the call and furnish proper equipment to interpreters to ensure good sound quality. |
| 4.3.7 Provide dial-in conference calls services to officers, interpreters/monitors and applicants when requested or initiated by an officer. |
| 4.3.8 Each interpreter shall be identified by a unique code that the Contractor has assigned to maintain confidentiality. Other unique coding may be required to identify Government office or personnel. |
| 4.4 VIDEO INTERVIEW (MS TEAMS AUDIO BRIDGE) |
| 4.4.1 In MS Teams, ISOs may add third-party interview participants, such as interpreters or G-28 representatives, to a video interview by using the MS Teams audio bridge feature. FLSS contractor is required to support the video interviews with MS Team... |
| 4.5 Audio, and Video Translation Requirements |
| 4.5.1 The Contractor shall translate interview into and from English and multiple languages that may include, but are not limited to Amharic, Arabic, Armenian, Burmese, Cebuano, Chinese (Simplified), Chinese (Traditional), Dari, Farsi, Filipino, Frenc... |
| 4.1.1.1 The Contractor shall recruit and vet qualified translators in all the key languages listed above and maintain adequate personnel to meet the requirement. All languages in Categories 1-3 are frequently used languages and need to be recruited an... |
| 4.1.1.2 The Contractor shall use approved terminology in the languages for which the Government has provided a USCIS Language glossary or term base. The Government shall provide the language glossary or term base in English within 30 days of contract ... |
| 4.1.1.3 A term base is herein defined in keeping with ISO2 standard 1087 – “a database containing data related to concepts or their designations or both.” Where a glossary or term base do not exist for a particular language, the Contractor shall creat... |
| 4.1.1.4 The frequency of translation requests, the length of the text, and the number of translation requests, will vary with each assignment. Historically, approximately 30% of requests are for translation into Spanish while approximately 60% have co... |
| 6. PERFORMANCE REQUIREMENTS SUMMARY (PRS) |
| 7 FIELD OFFICE LOCATIONS |
| 7 FIELD OFFICE LOCATIONS |
| 5.1 CENTRAL (Total 22) |
| 5.2 NORTHEAST (Total 22) |
| 5.3 SOUTHEAST (Total 24) |
| 5.4 WESTERN (Total 21) |
| 4 HANDLING SENSITIVE AND NON-SENSITIVE INFORMATION |
| 4 HANDLING SENSITIVE AND NON-SENSITIVE INFORMATION |
| 5. CONTRACTOR PERSONNEL |
| 5.5 QUALIFIED PERSONNEL |
| 5.6 CONTINUITY OF SUPPORT |
| 5.7 KEY PERSONNEL |
| 5.7.1 CONTRACTOR Key personnel shall not be assigned by the Contractor to more than one key position for this requirement. |
| 5.7.2 PROJECT MANAGER |
| 5.7.3 During any absence of the PM, only one alternate PM (Alt PM) shall have full authority to act for the Contractor on all matters relating to work performed under this contract and shall be equally as qualified |
| 5.7.3 During any absence of the PM, only one alternate PM (Alt PM) shall have full authority to act for the Contractor on all matters relating to work performed under this contract and shall be equally as qualified |
| 5.7.4 The Contractor shall create a dedicated email address for submission of Government communications regarding the contract, including requests for quotes and invoice issues. When replying to all COR communications, the Contractor shall cc the Alte... |
| 5.7.5 The PM or Alt PM shall be available to the COR via telephone between the hours of 7:00am and 5:00pm EST, Monday through Friday, and shall respond to a request for discussion or resolution of technical problems within four hours of notification. ... |
| 5.8 QUALIFICATION REQUIREMENTS OF FOREIGN LANGUAGES TRANSLATION PERSONNEL: |
| 5.8.1 The Contractor shall ensure that only personnel whom are accredited or certified according to accepted Translation and Interpretation Services Industry Standards: such as the American Translators Association (ATA) or the International Associatio... |
| i. Institute of Translation and Interpreting (ITI) |
| ii. U.S. National Association of Judiciary Interpreters and Translators |
| iii. United Nations |
| iv. Institute of Linguists |
| v. OR possess a bachelor’s degree and Certificate in Translation Studies from an accredited university with a specialty program in translation studies plus a minimum of five years’ experience in translating for a Government agency. |
| 5.8.2 The Government reserves the right to request and receive, at any time, a copy of the accreditations and certifications of any personnel providing services under this contract and any resulting task orders. |
| 5.8.3 For all personnel who are NOT accredited or certified according to accepted Translation and Interpretation Services Industry Standards, documentation demonstrating university accreditation and a Certificate in Translation Studies shall be provid... |
| 5.9 EMPLOYEE IDENTIFICATION |
| 5.10 EMPLOYEE CONDUCT |
| 5.11 REMOVING EMPLOYEES FOR MISCONDUCT OR SECURITY REASONS |
| 5.12 LANGUAGE INTERPRETATION GROUPS |
| 10 INVOICING |
| 11 OTHER APPLICABLE CONDITIONS |
| 11.1 SECURITY |
| 11.2 PERIOD OF PERFORMANCE |
| 11.3 PLACE OF PERFORMANCE |
| 11.4 HOURS OF OPERATION |
| 11.5 TRAVEL |
| 12 POST AWARD CONFERENCE |
| 13 PROJECT PLAN |
| 14 BUSINESS CONTINUITY PLAN |
| 15 PROGRESS REPORTS |
| 5.12.1 The Project Manager shall provide a monthly progress report to the Contracting Officer and TPOC via electronic mail. This report shall include a summary of all Contractor work performed, including a breakdown of labor hours by labor category, a... |
| 5.12.2 Each monthly report shall include a summary sheet to provide the information outlined below. Incomplete or missing information in the report will result in a rejection by the COR and be considered a late deliverable. This may negatively impact ... |
| 5.12.2.1 Summary description of all deliverables achieved during the report period; |
| 5.12.2.2 Schedule variances with cause and proposed or implemented solution(s); |
| 5.12.2.3 Contractor performance issues that occurred or were raised by the Government during the month with explanations of corrective actions taken or planned; |
| 5.12.2.4 Problems, issues or concerns requiring Government intervention, information or help in general. This section shall focus on the Contractor’s actions and include all information; |
| 5.12.2.5 Any known tasks scheduled for the next reporting month period; |
| 5.12.2.6 Language usage trend analysis to include tracking of language usage frequency by rush and normal rates, word count ranges, DTP hours, PM hours, and 508 Compliance. |
| 5.12.2.7 Total sentence and word counts for each language on a monthly and a cumulative basis. In addition, the information in the sample chart illustrated below shall be submitted with the monthly report for all languages. |
| 16 PROGRESS MEETINGS |
| 17 GENERAL REPORT REQUIREMENTS |
| 18 INTELLECTUAL PROPERTY |
| 19 PROTECTION OF INFORMATION |
| 20 SECTION 508 COMPLIANCE |
| 21 GOVERNMENT TERMS & DEFINITIONS |
| 21.1 |
| 21.2 COR - Contracting Officer's Representative |
| 21.3 DHS - Department of Homeland Security |
| 21.4 USCIS - United States Citizenship and Immigration Services |
| 21.5 FOUO - The term used within OHS to identify unclassified information of a sensitive nature, not otherwise categorized by statue or regulation, the unauthorized disclosure of which could adversely impact a person's privacy or welfare, the conduct ... |
| 22 GOVERNMENT FURNISHED RESOURCES |
| 23 CONTRACTOR FURNISHED PROPERTY |
| 24 GOVERNMENT ACCEPTANCE PERIOD |
| 24.1 The TPOC will have the right to reject or require correction of any deficiencies found in the deliverables that are contrary to the information contained in the Contractor's accepted proposal. In the event of a rejected deliverable, the Contracto... |
| 24.2 The TPOC will have 15 business days to review deliverables and make comments. The Contractor shall have 30 business days to make corrections and redeliver. |
| 24.3 All other review times and schedules for deliverables shall be agreed upon by the parties based on the final approved Project Plan. The Contractor shall be responsible for timely delivery to Government personnel in the agreed upon review chain, a... |
| 25 DELIVERABLES |
| 25.1 The Contractor shall consider items in BOLD as having mandatory due dates. Items in italics are deliverables or events that must be reviewed and/or approved by the TPOC prior to proceeding to next deliverable or event in this SOW. |
| 25.2 DOCUMENT TRANSLATION REQUIREMENT DELIVERABLES |
| 25.3 DELIVERABLES |
SECURITY REQUIREMENTS
| FOD Foreign Language Services Support (FLSS) SOW - updated 3 30 2022.pdf |
| 1 PROJECT TITLE |
| 2 BACKGROUND |
| 3 SCOPE |
| 4 CONTRACTOR TASKS/REQUIREMENTS |
| 4.1 Normal Operating Hours Support |
| 4.1.1 Group 1 Language Support |
| 4.1.2 Group 2 Language Support |
| 4.1.3 Group 3 Language Support |
| 4.1.4 Unscheduled Language Interpretation |
| 4.1.5 After hours Language Interpretation |
| 4.2 FOD Field Office Telephonic Language Interpretation Duration |
| 4.2.1 FOD Field Office Duration Exceeding 60 Minutes |
| 4.2.2 Terminated and Rescheduling Language Interpretation |
| 4.2.4 Calls Not Connected, Non-Standard |
| 4.2.5 Disconnected, Unavailability Calls |
| 4.2.6 Violation of Confidentiality and Professionalism |
| 4.3 Telephonic Connectivity, Equipment and Technical Support |
| 4.3.1 Provide toll free prompt access to a skilled interpreter with proficiency equivalent of at least ILR 3 for the required language. |
| 4.3.2 Locate, assign and connect an interpreter to an officer upon request in accordance with requirements within 4.1.1 – 4.1.3. |
| 4.3.3 Provide dial in conference call services to the Government, interpreters/monitors and applicants when requested. This includes providing conference call services so that interpreters/monitors are able to call into a conference call initiated by... |
| 4.3.4 Connect third parties including, but not limited to, the applicant’s representative or consultant, to the telephonic interview, when requested by the Government. |
| 4.3.5 Ensure telephone connectivity between multiple parties are available without losing connectivity due to system or hardware issues. |
| 4.3.6 Contractor shall ensure good quality of sound during the call and furnish proper equipment to interpreters to ensure good sound quality. |
| 4.3.7 Provide dial-in conference calls services to officers, interpreters/monitors and applicants when requested or initiated by an officer. |
| 4.3.8 Each interpreter shall be identified by a unique code that the Contractor has assigned to maintain confidentiality. Other unique coding may be required to identify Government office or personnel. |
| 4.4 VIDEO INTERVIEW (MS TEAMS AUDIO BRIDGE) |
| 4.4.1 In MS Teams, ISOs may add third-party interview participants, such as interpreters or G-28 representatives, to a video interview by using the MS Teams audio bridge feature. FLSS contractor is required to support the video interviews with MS Team... |
| 4.5 Audio, and Video Interpretation Requirements |
| 4.5.1 The Contractor shall interpret interview into and from English and multiple languages that may include, but are not limited to Amharic, Arabic, Armenian, Burmese, Cebuano, Chinese (Simplified), Chinese (Traditional), Dari, Farsi, Filipino, Fren... |
| 4.5.2 The Contractor shall translate interview according to the categories in the table below. |
| 4.5.2.1 The Contractor shall recruit and vet qualified translators in all the key languages listed above and maintain adequate personnel to meet the requirement. All languages in Categories 1-3 are frequently used languages and need to be recruited an... |
| 4.5.2.2 The Contractor shall use approved terminology in the languages for which the Government has provided a USCIS Language glossary or term base. The Government shall provide the language glossary or term base in English within 30 days of contract ... |
| 4.5.2.3 A term base is herein defined in keeping with ISO2 standard 1087 – “a database containing data related to concepts or their designations or both.” Where a glossary or term base do not exist for a particular language, the Contractor shall creat... |
| 6. PERFORMANCE REQUIREMENTS SUMMARY (PRS) |
| 7 FIELD OFFICE LOCATIONS |
| 7 FIELD OFFICE LOCATIONS |
| 7.1 CENTRAL (Total 22) |
| 7.2 NORTHEAST (Total 22) |
| 7.3 SOUTHEAST (Total 24) |
| 7.4 WESTERN (Total 21) |
| 8 HANDLING SENSITIVE AND NON-SENSITIVE INFORMATION |
| 8 HANDLING SENSITIVE AND NON-SENSITIVE INFORMATION |
| 9 CONTRACTOR PERSONNEL |
| 9.1 QUALIFIED PERSONNEL |
| 9.2 CONTINUITY OF SUPPORT |
| 9.3 KEY PERSONNEL |
| 9.3.1 CONTRACTOR Key personnel shall not be assigned by the Contractor to more than one key position for this requirement. |
| 9.3.2 PROJECT MANAGER |
| 9.3.3 During any absence of the PM, only one alternate PM (Alt PM) shall have full authority to act for the Contractor on all matters relating to work performed under this contract and shall be equally as qualified |
| 9.3.3 During any absence of the PM, only one alternate PM (Alt PM) shall have full authority to act for the Contractor on all matters relating to work performed under this contract and shall be equally as qualified |
| 9.3.4 The Contractor shall create a dedicated email address for submission of Government communications regarding the contract, including requests for quotes and invoice issues. When replying to all COR communications, the Contractor shall cc the Alte... |
| 9.3.5 The PM or Alt PM shall be available to the COR via telephone between the hours of 7:00am and 5:00pm EST, Monday through Friday, and shall respond to a request for discussion or resolution of technical problems within four hours of notification. ... |
| 9.4 QUALIFICATION REQUIREMENTS OF FOREIGN LANGUAGES TRANSLATION PERSONNEL: |
| 9.4.1 The Contractor shall ensure that only personnel whom are accredited or certified according to accepted Translation and Interpretation Services Industry Standards: such as the American Translators Association (ATA) or the International Associatio... |
| i. Institute of Translation and Interpreting (ITI) |
| ii. U.S. National Association of Judiciary Interpreters and Translators |
| iii. United Nations |
| iv. Institute of Linguists |
| v. OR possess a bachelor’s degree and Certificate in Translation Studies from an accredited university with a specialty program in translation studies plus a minimum of five years’ experience in translating for a Government agency. |
| 9.4.2 The Government reserves the right to request and receive, at any time, a copy of the accreditations and certifications of any personnel providing services under this contract and any resulting task orders. |
| 9.4.3 For all personnel who are NOT accredited or certified according to accepted Translation and Interpretation Services Industry Standards, documentation demonstrating university accreditation and a Certificate in Translation Studies shall be provid... |
| 9.5 EMPLOYEE IDENTIFICATION |
| 9.6 EMPLOYEE CONDUCT |
| 9.7 REMOVING EMPLOYEES FOR MISCONDUCT OR SECURITY REASONS |
| 9.8 LANGUAGE INTERPRETATION GROUPS |
| 10 INVOICING |
| 11 OTHER APPLICABLE CONDITIONS |
| 11.1 SECURITY |
| 11.2 PERIOD OF PERFORMANCE |
| 11.3 PLACE OF PERFORMANCE |
| 11.4 HOURS OF OPERATION |
| 11.5 TRAVEL |
| 12 POST AWARD CONFERENCE |
| 13 PROJECT PLAN |
| 14 BUSINESS CONTINUITY PLAN |
| 15 PROGRESS REPORTS |
| 15.1.1 The Project Manager shall provide a monthly progress report to the Contracting Officer and TPOC via electronic mail. This report shall include a summary of all Contractor work performed, including a breakdown of labor hours by labor category, a... |
| 15.1.2 Each monthly report shall include a summary sheet to provide the information outlined below. Incomplete or missing information in the report will result in a rejection by the COR and be considered a late deliverable. This may negatively impact ... |
| 15.1.2.1 Summary description of all deliverables achieved during the report period; |
| 15.1.2.2 Schedule variances with cause and proposed or implemented solution(s); |
| 15.1.2.3 Contractor performance issues that occurred or were raised by the Government during the month with explanations of corrective actions taken or planned; |
| 15.1.2.4 Problems, issues or concerns requiring Government intervention, information or help in general. This section shall focus on the Contractor’s actions and include all information; |
| 15.1.2.5 Any known tasks scheduled for the next reporting month period; |
| 15.1.2.6 Language usage trend analysis to include tracking of language usage frequency by rush and normal rates, word count ranges, DTP hours, PM hours, and 508 Compliance. |
| 15.1.2.7 Total sentence and word counts for each language on a monthly and a cumulative basis. In addition, the information in the sample chart illustrated below shall be submitted with the monthly report for all languages. |
| 16 PROGRESS MEETINGS |
| 17 GENERAL REPORT REQUIREMENTS |
| 18 INTELLECTUAL PROPERTY |
| 19 PROTECTION OF INFORMATION |
| 20 SECTION 508 COMPLIANCE |
| 21 GOVERNMENT TERMS & DEFINITIONS |
| 21.1 COR - Contracting Officer's Representative |
| 21.2 DHS - Department of Homeland Security |
| 21.3 USCIS - United States Citizenship and Immigration Services |
| 21.4 FOUO - The term used within OHS to identify unclassified information of a sensitive nature, not otherwise categorized by statue or regulation, the unauthorized disclosure of which could adversely impact a person's privacy or welfare, the conduct ... |
| 22 GOVERNMENT FURNISHED RESOURCES |
| 23 CONTRACTOR FURNISHED PROPERTY |
| 24 GOVERNMENT ACCEPTANCE PERIOD |
| 24.1 The TPOC will have the right to reject or require correction of any deficiencies found in the deliverables that are contrary to the information contained in the Contractor's accepted proposal. In the event of a rejected deliverable, the Contracto... |
| 24.2 The TPOC will have 15 business days to review deliverables and make comments. The Contractor shall have 30 business days to make corrections and redeliver. |
| 24.3 All other review times and schedules for deliverables shall be agreed upon by the parties based on the final approved Project Plan. The Contractor shall be responsible for timely delivery to Government personnel in the agreed upon review chain, a... |
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