Updated_OPO SOW_MDDP Contract Staff_March.pdf

RFI 70RWMD25RFI00000005

DEPARTMENT OF HOMELAND SECURITY (DHS)

STATEMENT OF WORK (SOW)

FOR

Mobile Detection Deployment Program

1.0 GENERAL

1.1 BACKGROUND

The Countering Weapons of Mass Destruction (CWMD) Office is a component within the Department of Homeland Security (DHS). CWMD leads DHS efforts and coordinates with domestic and international partners to safeguard the United States against chemical, biological, radiological, and nuclear threats. Primary responsibilities of CWMD are to:

• Support DHS-frontline personnel who protect the nation from Weapons of Mass

Destruction (WMD) terrorism,

• Close capability gaps of Federal, State, Local, Tribal, and Territorial (FSLTT) partners, and

• Invest in and develop innovative technologies to meet partner requirements and improve operations.

To support the responsibilities outlined above, the CWMD Operational Support Directorate (OSD), Program Support Division has created the “Mobile Detection Deployment Program” (MDDP) which enhances chemical, biological, radiological, and nuclear (CBRN) detection and assessment capabilities by deploying equipment and technical support personnel to mission partners.

The purpose of this effort is to provide operational, technical, administrative, logistical, information coordination services, and subject matter expertise to the Mobile Detection Deployment Program (MDDP) to enhance the nation’s abilities to prevent terrorists and other threat actors from using weapons of mass destruction and support operational partners in closing capability gaps within the CONUS and OCONUS

1.2 SCOPE

The objective of this Statement of Work is to obtain contract support services for DHS CWMD OSD MDDP. CWMD procures, maintains, and deploys assets to assist Federal, State, local, territorial, and tribal (FSLTT) stakeholders with detecting chemical, biological, radiological, and nuclear (CBRN) threats. The Mobile Detection Deployment Program (MDDP) consists of regionally based teams who are subject matter experts (SME) in chemical, biological, radiological, and nuclear detection tactics, techniques, and procedures specializing in preventative detection methodologies. These regionally based teams maintain and utilize detection equipment to include mobile detection systems, portable detection backpacks, handheld radiological isotope identification devices, personal radiation detection devices, chemical detection and analysis equipment, and biological detection and analysis equipment. Regional teams are strategically positioned at DHS locations throughout the United States. Technical Support Staff (TSS) will also train stakeholder personnel on the use of equipment, to help integrate these capabilities into existing operations, and provide guidance and recommendations as needed. Technical Support Staff (TSS) will be required to travel 50

– 75% during the year and will encompass a 40-hour flex work schedule which will include working during normal business hours, and/or weekends, holidays (including federal holidays), and overnight hours as operationally required.

This Statement of Work (SOW) references the requirements to acquire deployable field management and scientific support services for the MDDP, which constitutes the contractual arrangements between the selected vendor and CWMD OSD MDDP pursuant to Supports Section 1921. 6 U.S.C. 591g & Section 1923. 6 U.S.C. 592 of the

2018 CWMD ACT.

MDDP supports the following goals:

• Goal 1 – Establish focus on our Operational Support Mission

• Goal 2 – Leverage and expand our collaboration with the interagency and international Partners

• Goal 3 – Facilitate innovation

Support staff will consist of a Project Manager, and both on-site/off-site personnel.

• Project Manager will include (1) full time person that works in coordination with

CWMD

• On-site staff will include full-time and part-time personnel based at the designated regional locations who will be responsible for all aspects of the MDDP maintenance and deployments

• Part-time, task-based staff are available for temporary coverage for on-site full-time staff

• Off-site personnel will include part-time, task-based personnel to support deployments

1.3 OBJECTIVE

The objective of this solicitation is to obtain technical support staff to support and conduct the DHS CWMD MDDP mission and objectives.

Funding will be utilized to deploy, maintain and operate the Mobile Detection Deployment Units (MDDUs) for:

• Enhanced Steady-State: Enhanced steady state (ESS) operations are augmented operations in support of a planned security related event or as part of a coordinated response to a threat involving CBRN materials or devices. ESS operations augment the SS posture by introducing additional capabilities to increase the probability of detecting CBRN materials out of regulatory control.

An ESS posture occurs as the result of a deliberate decision by domestic first responder partner leadership in a particular geographic region to increase CBRN detection capability for a period of time within a particular area. During a threat involving CBRN material, additional information may be provided via established mechanisms among mission partners based upon intelligence and investigative information to further enable the probability of detection within defined jurisdictions.

• Steady-State / Surge Operations: These deployments represent day-to-day CBRN operations, which are overlaid on existing mission areas as part of a daily routine regardless of a potential or actual threat. Surge operations provide a multi-layered approach to CBRN detection efforts and include CBRN detection operations conducted on a routine basis by federal and domestic first response partner assets to detect or locate CBRN materials out of regulatory control and associated event reporting. Partners in this context may include DHS components, federal interagency partners, and domestic first response agencies engaged in the CWMD mission. Related operations include routine law enforcement or counterterrorism activities, such as border security, cargo security, and immigration enforcement. These are decentralized, single or multi-agency operations within defined jurisdictions.

• Intel Driven Events: Response to actual or potential increased threat level.

MDDP assets enhance detection capabilities of domestic law enforcement and first responder agencies.

• Training & Exercise: MDDP units or equipment may be used to support CWMD approved training and exercise activities with operational partners.

1.3.1 Compliance Documents

The following documents provide specifications, standards, or guidelines that must be complied with in order to meet the requirements of this contract:

State Specific Commercial Motor Vehicle Regulations Federal Motor Carrier Safety Administration Standards and Regulations Department of Transportation controlled substances and alcohol testing program

Federal Travel Regulations U.S. Nuclear Regulatory Commission’s Radioactive Material License Dangerous Goods Shipping Regulations Department of Homeland Security (DHS) Social Media Policy DHS Suitability and Secret Level Security Clearance rules DHS Mandated Training - HQ Online Learning Education System (HOLMES)

1.3.2 Reference Documents

The following documents may be helpful to the Contractor in performing the work described in this document:

• Counterterrorism Training Operations Center (CTOS) Center for Radiological Nuclear Training Course Catalog

• Federal Emergency Management Administration (FEMA) National Incident

Management System (NIMS) Courses

• FEMA Homeland Security Exercise and Evaluation Program Doctrine

• DHS and DHS CWMD MDDP documents at the FOUO Level which will be provided upon award.

2.0 SPECIFIC REQUIREMENTS/TASKS

2.1 TASK ONE. Mobile Detection Deployment Program Support

2.1.1 Vendor Responsibilities: Vendor shall perform the following:

2.1.2 Manage and track contract staff timecards, sick leave, personal time off, and all other human resource related items. The vendor shall supply information in writing on all items to the Federal Program Manager (FPM), Contracting Officer Representative (COR), and Contracting Officer (CO) once every other week.

2.1.3 Manage and inform the FPM, COR, and CO of hiring, retention, and talent management. The Vendor shall include hiring, retention, and talent management information in writing to the FPM, COR, and CO.

2.1.4 Inform in writing to the FPM, COR, and CO of hiring plans, share interview protocols and plans, update FPM, COR, and CO on all hiring actions, and provide full disclosure of resumes, applications, and/or curriculum vitae (CVs) of key positions with the federal program staff.

2.1.5 Conduct in person interviews to ensure a candidate has an understanding of Chemical, Biological, Radiological, and Nuclear detection equipment and operations will be systematically evaluated.

2.1.6 Develop, in conjunction with federal program staff, performance and evaluation criteria that will be used by the vendor to conduct quarterly performance reviews and annual evaluations with each contractor staff member.

2.1.7 Conduct quarterly performance reviews and an annual evaluation with each contractor. Quarterly performance reviews and annual evaluations shall be provided to the federal program manager and COR no later than one month after being conducted.

2.1.8 Only attend deployments and arrive at MDDP locations with the approval of the COR or the Federal Program Manager.

2.1.9 Track budgeting and expendables that shall be shared in writing via cloud dashboard, with federal staff as scheduled on a predefined date (10th of every month) on a continual monthly basis or on demand as requested by the federal government.

2.1.10 Develop a drug and alcohol testing program in accordance with government policy, 49 CFR Part 382, and provide the description to the federal program staff. The program should include that the Federal Program Manager must be notified when contract staff are selected for randomized drug testing. The government shall be notified when an individual tests positive for substances or refuses testing.

2.1.11 Ensure that the Project Manager, Training and Equipment Coordinator, and Technical Support Specialists possesses a valid a Commercial Driver’s License Class B within the first three months of onboarding. If circumstances result in a delay in the valid license the vendor shall provided a written explanation and plan for completion to both the FPM and COR. Funding will be through the Other Direct Cost (ODC) Contract Line Item Number (CLIN) within the contract and cover required schooling, medical tests, drug tests, testing feeds, and reoccurring licensing fees through the tenure of the contract. If the government funds any portion of the above requirement, then the vendor must ensure that the candidate stays employed with the Program for up to one year.

2.1.12 In consideration of any monies expended by the Government (including, but not limited to CWMD MDDP) for the sum payments to cover training or certification costs in connection with the hire of personnel, the contract personnel will remain in the service under the contract to support CWMD MDDP for 12 months following the effective date of entry on duty, unless separated for reasons beyond the employees control and that are acceptable to DHS CWMD MDDP. Any periods during which the contractor is absent without leave (AWOL) will not count toward the 12 months of service required by this agreement. If the contract employee/Vendor violates the agreement, any funds expended (sums payments) by the Government for expenses in connection with training or certification costs shall be recoverable from the Vendor as a debt due the Government.

2.1.13 Any debt incurred based on violation of this agreement will accrue interest pursuant to 31 U.S.C § 3717 until paid in full. The Vendor also understands that they must bear any expenses of the transportation for the purposes of training or certifications if there is failure of the staff member to remain employed for the agreed period of 12 months of service.

2.1.14 Transportation – All on-site personnel must be able to drive a commercial motor vehicle straight truck with a gross vehicle weight rating over 26,001 pounds. This vehicle will require a Commercial Driver’s License Class B (CDL B) license to operate. This license must be obtained within the first

(3) months of onboarding to the contract. This will be funded through the ODC CLIN within the contract and cover required schooling, medical tests, drug testing, testing fees, and reoccurring licensing fees throughout the tenure of the contract. If the government funds any portion of the above requirement, then the vendor must ensure that the candidate maintains on the contract for up to one year.

2.1.15 Provide, Manage, and Operate a physical logistics hub that can provide equipment maintenance, receive and distribute equipment, and provide centralized tracking of assigned gear for all MDDP Regions. The hub shall also manage, receive, and distribute bulk purchases of approved operational items. Vendor must provide the maintenance status of all CWMD detection equipment and fleet immediately upon request.

2.1.16 Establish, create, and manage contracted government account from a major shipping carrier for generic shipping dangerous goods shipping for both international and domestic items to include overnight, expediated, and trackable delivery services.

2.1.17 Create and support hazardous communications program for MDDP including hazardous declarations, safety data sheets, and other items as needed.

2.1.18 Develop appropriate report templates, with approval by the FPM, that shall be provided by 10th of every month.

2.1.19 Vendor shall have centralized data management that provides on demand accessible information to federal staff regarding budget, staff time, hiring actions, and other items as necessary.

2.1.20 Vendor shall provide all contract staff (2) DHS CWMD MDDP branded sun protection factor 50+ polos in program specified colors.

2.1.21 Vendor shall provide, ensure, and track that all staff have personal liability insurance of $1,000,000 (this includes TSS and tasked based support staff), and abide by all necessary DHS, CWMD, and MDDP policies, standards, and protocols. Proof of insurance will be provided at the request of FPM, COR, and CO.

2.2 TASK ONE: Specific Responsibilities by Labor Category

2.2.1 Project Manager (PM)

2.2.1.1 Ensures that TSSs’ maintain proficiency in equipment, policies, standards, tactics, and procedures of the MDDP.

2.2.1.2 Provide input of TSSs’ quarterly performance review and annual evaluations.

2.2.1.3 Host routine meetings with TSSs’ to inform staff of policy or guidance changes, receive feedback on program operations, gather issues staff are facing, or any other items as necessary. Feedback will be provided back to federal program office.

2.2.1.4 Shall conduct corrective actions on TSS staff including both full time and tasked based support personnel if they are not maintaining proficiency in equipment, policies, standards, tactics, and procedures of the MDDP.

2.2.1.5 Will have administrative access to equipment in DHS required systems, support equipment maintenance as needed, and support equipment inventory as needed.

2.2.1.6 Provide CBRN operations support as needed including developing plans, procedures, logistics, and conducting detection activities including equipment checks, using equipment for detection, and reporting as needed.

2.2.1.7 Uphold professional standards of the MDDP, in all communications and interactions with internal staff and external partners.

2.2.1.8 Will review and approve all travel authorizations and procurements, including ODCs prior to being forwarded to the MDDP federal program office for final approval.

2.2.1.9 Preferred to hold a Class B CDL license.

2.2.1.10 Must be able to carry equipment up to 50lbs.

2.2.2 Technical Support Specialists Level I

2.2.2.1 Conduct CBRN detection operations at the direction of federal staff to include coordinating with stakeholders, managing equipment, planning logistics, developing plans, teaching and training equipment protocols to stakeholders, reporting information as appropriate, notifying chain of command as appropriate, writing situational reports and after-action reports, and following up with the stakeholder in post-deployment communications.

2.2.2.2 May be called to support PM directly when requested or function as Acting PM for periods no longer than 30 consecutive days.

2.2.2.3 Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files.

2.2.2.4 Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies.

2.2.2.5 Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies. Reports will be submitted by the 7th of each month covering the entirety of the previous month.

2.2.2.6 Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required.

2.2.2.7 Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes.

2.2.2.8 Professionally conducts training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes.

2.2.2.9 Provide SITREPs at the end of each mission operational period.

2.2.2.10 Provide AAR within five days of the conclusion of deployment.

2.2.2.11 Travel Approvals will be submitted within 48hrs after members receive an

OPORD unless otherwise directed.

2.2.2.12 Other Direct Costs (ODCs) Purchases will be submitted to Regional Federal

Lead prior to submission for approval.

2.2.2.13 Technical Reachback is to be conducted every month.

2.2.2.14 Must be able to carry equipment up to 50lbs.

2.2.3 Technical Support Specialists Level II

2.2.3.1 Conduct CBRN detection operations at the direction of federal staff to include coordinating with stakeholders, managing equipment, planning logistics, developing plans, teaching and training equipment protocols to stakeholders, reporting information as appropriate, notifying chain of command as appropriate, writing situational reports and after-action reports, and following up with the stakeholder in post-deployment communications.

2.2.3.2 Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files.

2.2.3.3 Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies.

2.2.3.4 Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies.

2.2.3.5 Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required.

2.2.3.6 Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes.

2.2.3.7 Supports training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes unless otherwise directed

2.2.3.8 Travel Approvals will be submitted within 48hrs after members receive an Operations Order (OPORD) unless otherwise directed.

2.2.3.9 Provides support for Situation Reports (SITREPs).

2.2.3.10 Provides input for After Action Reports (AARs).

2.2.3.11 Technical Reachback is to be conducted every month.

2.2.3.12 On a need to basis, perform responsibilities of level I TSS with Federal oversight

2.2.3.13 Other Direct Costs (ODCs) Purchases will be submitted to Regional Federal

Lead prior to submission for approval.

2.2.3.14 Must be able to carry equipment up to 50lbs.

2.2.4 Tasked-Based Technical Support Specialists (Part-time)

2.2.4.1 Conduct CBRN detection operations at the direction of federal staff to include coordinating with stakeholders, managing equipment, planning logistics, developing plans, teaching and training equipment protocols to stakeholders, reporting information as appropriate, notifying chain of command as appropriate, writing situational reports and after-action reports, and following up with the stakeholder in post-deployment communications.

2.2.4.2 Supports operational duties and activities based on request from FPM, and COR to support MDDP operational aspects as requested on a temporary duty status.

2.2.4.3 Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies.

2.2.4.4 Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required.

2.2.4.5 Must conduct technical chemical, radiological and nuclear reach back on all requested deployments to demonstrate proficiency.

2.2.4.6 Must be able to carry equipment up to 50lbs.

2.2.4.7 Must deploy in support of MDDP operations, at a minimum, twice per fiscal year.

2.2.5 Training and Equipment Coordinator (TEC)

2.2.5.1 Oversee and provide tactics, techniques, and procedures training for all TSS staff within the CBRN preventative mission space.

2.2.5.2 Oversee CDL Drug testing program and all CDL Training, reoccurring renewals, and medical monitoring.

2.2.5.3 Creates and manages records of TSS training and provides documentation to federal government.

2.2.5.4 Maintains equipment and standards proficiency of TSS staff for both full time and tasked based support staff.

2.2.5.5 Supports and documents monthly drills of TSSs’ on their ability to utilize

CBRN detection equipment and appropriate protocols.

2.2.5.6 Supports headquarters staff in updating, augmenting, or changing policies and protocols to better support CBRN detection and operations for the program.

2.2.5.7 Ensures that all Federal and contract personnel receive first aid training,

2.2.5.8 All training curriculum, training costs and travel will be approved by the FPM and COR prior to conduct.

2.2.5.9 Leads and facilitates all operational communications needs to include planning, deploying, and maintaining communication equipment.

2.2.5.10 Ensures standardization between all MDDP Regions

2.2.5.11 Hold a Class B CDL license.

2.2.5.12 Must be able to carry equipment up to 50lbs.

2.3 TASK TWO (OPTIONAL): Radiological & Nuclear (R/N) Source Support

2.3.1 Vendor shall obtain and maintain a source license on optional CLIN authorized by CO.

2.3.2 Vendor shall adhere to all regulations pertaining to the US Nuclear Regulatory

Commission.

2.3.3 Maintain Check sources at MDDP locations for maintenance and calibration of

R/N Instruments.

2.4 TASK TWO (OPTIONAL): Specific Responsibilities by Labor Category

2.4.1 Technical Support Specialists Level I

2.4.1.1 Conduct CBRN detection operations at the direction of federal staff to include coordinating with stakeholders, managing equipment, planning logistics, developing plans, teaching and training equipment protocols to stakeholders, reporting information as appropriate, notifying chain of command as appropriate, writing situational reports and after-action reports, and following up with the stakeholder in post-deployment communications.

2.4.1.2 May be called to support PM directly when requested or function as Acting PM for periods no longer than 30 consecutive days.

2.4.1.3 Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files.

2.4.1.4 Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies.

2.4.1.5 Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies. Reports will be submitted by the 7th of each month covering the entirety of the previous month.

2.4.1.6 Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required.

2.4.1.7 Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes.

2.4.1.8 Professionally conducts training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes.

2.4.1.9 Provide SITREPs at the end of each mission operational period.

2.4.1.10 Provide AAR within five days of the conclusion of deployment.

2.4.1.11 Travel Approvals will be submitted within 48hrs after members receive an

OPORD unless otherwise directed.

2.4.1.12 Other Direct Costs (ODCs) Purchases will be submitted to Regional Federal

Lead prior to submission for approval.

2.4.1.13 Technical Reachback is to be conducted every month.

2.4.1.14 Must be able to carry equipment up to 50lbs.

2.4.2 Technical Support Specialists Level II

2.4.2.1 Conduct CBRN detection operations at the direction of federal staff to include coordinating with stakeholders, managing equipment, planning logistics, developing plans, teaching and training equipment protocols to stakeholders, reporting information as appropriate, notifying chain of command as appropriate, writing situational reports and after-action reports, and following up with the stakeholder in post-deployment communications.

2.4.2.2 Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files.

2.4.2.3 Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies.

2.4.2.4 Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies.

2.4.2.5 Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required.

2.4.2.6 Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes.

2.4.2.7 Supports training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes unless otherwise directed

2.4.2.8 Travel Approvals will be submitted within 48hrs after members receive an Operations Order (OPORD) unless otherwise directed.

2.4.2.9 Provides support for Situation Reports (SITREPs).

2.4.2.10 Provides input for After Action Reports (AARs).

2.4.2.11 Technical Reachback is to be conducted every month.

2.4.2.12 On a need to basis, perform responsibilities of level I TSS with Federal oversight

2.4.2.13 Other Direct Costs (ODCs) Purchases will be submitted to Regional Federal

Lead prior to submission for approval.

2.4.3 Tasked-Based Technical Support Specialists (Part-time)

2.4.3.1 Conduct CBRN detection operations at the direction of federal staff to include coordinating with stakeholders, managing equipment, planning logistics, developing plans, teaching and training equipment protocols to stakeholders, reporting information as appropriate, notifying chain of command as appropriate, writing situational reports and after-action reports, and following up with the stakeholder in post-deployment communications.

2.4.3.2 Supports operational duties and activities based on request from FPM, and COR to support MDDP operational aspects as requested on a temporary duty status.

2.4.3.3 Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies.

2.4.3.4 Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required.

2.4.3.5 Must conduct technical chemical, radiological and nuclear reach back on all requested deployments to demonstrate proficiency.

2.4.3.6 Must be able to carry equipment up to 50lbs.

2.4.3.7 Must deploy in support of MDDP operations, at a minimum, twice per fiscal year.

2.4.4 Operations Administration and Logistics Coordinator

2.4.4.1 Tailor products and services listed below to the specific locality supported, based on unique constraints and/or environmental factors in each case.

2.4.4.2 Develop and support implementation of MDDP CBRN deployment plans and strategies that are tailored to the operating environments.

2.4.4.3 Interface with various DHS provided toolsets, including, but not limited to, ArcGIS, HSIN, and others, in support of MDDP data / knowledge management.

2.4.4.4 Manage and coordinate MDDP tasking systems, operational requests, and MDDP deployment data.

2.4.4.5 Support document development, strategic planning efforts, and assist in the implementation of policies and procedures to sustain chemical, biological, radiological, and nuclear detection operations.

2.4.4.6 Identify MDDP training requirements and develop MDDP training plans.

Create an MDDP training and exercise documentation system.

2.4.4.7 Administer MDDP property management, including fleet management and equipment inventory support as requested, which may include travel to MDDP locations across the United States

2.4.4.8 Inform development of operational support products, including concept of operations (CONOPs), standard operating procedures (SOPs), job aids, brochures, and handbooks, and identify training and exercise requirements that promote a “systems” view of all operational support activities and CBRN detection program and capabilities development.

3.0 CONTRACTOR PERSONNEL

3.1 Qualified Personnel

The Contractor shall provide qualified personnel to perform all requirements specified in this SOW.

All personnel shall be CBRN subject matter experts.

PM Qualifications: The project manager will have a minimum of 20 years of operational experience including planning CBRN detection operations, managing logistics, and executing detection during national special security events (NSSE), events of significance to include Special Event Assessment Rating (SEAR) Events, enhanced steady state, steady-state and surge operations. Project manager should demonstrate tactics, techniques, and procedures for CBRN operations. The project manager will have a minimum of 5 years of experience in personnel management and leadership.

TEC Qualifications: Will have minimum of 7 years of operational experience including planning CBRN detection operations, managing logistics, and executing detection during national special security events (NSSE), events of significance to include Special Event Assessment Rating (SEAR) Events, enhanced steady state, steady-state, and surge operations. Candidate can demonstrate tactics, techniques, and procedures for CBRN detection operations. Has a minimum of 5 years of communications (Radio 700/800 Band / SAT/ Data Mesh), logistics, certified trainer, and management skills.

TSS Level I: Operational experience including planning CBRN detection operations, managing logistics, and executing detection during national special security events (NSSE), events of significance to include Special Event Assessment Rating (SEAR) Events of all levels (I through V), enhanced steady state, steady-state, and surge operations. Candidate can demonstrate tactics, techniques, and procedures for CBRN detection operations.

Level I candidates will demonstrate excellent leadership qualities, public speaking and presentation skills, verbal and writing skills will be of an excellent aptitude when producing documents and providing presentations.

Certifications and training shall include NIMS and ICS certifications and courses, at least one basic radiation fundamental training program certification, and primary and secondary screener preventative certifications shall be completed and with valid certificate.

Level I candidates will demonstrate excellent decision making and critical thinking skills and be able to operate in a high paced environment with deadlines.

At minimum, the Level I candidate will have 10 years experience in the operational planning and coordination of detection and preventative activities with a minimum 7 years of hands-on equipment experience. Equipment experience shall include the use of primary and secondary screening devices, shall include spectroscopic devices, and chemical identification equipment utilizing FTIR and Raman technologies.

The Level I position is a nonsupervisory role.

TSS Level II: Operational experience including planning CBRN detection operations, managing logistics, and executing detection during national special security events (NSSE), events of significance to include Special Event Assessment Rating (SEAR) Events, enhanced steady state, steady-state, and surge operations. Candidate can demonstrate tactics, techniques, and procedures for CBRN detection operations.

Public speaking and presentation skills, verbal and writing skills will be of an excellent aptitude when producing documents and providing presentations under the direction and guidance from the regional Federal Lead.

Level II candidates will demonstrate excellent decision making and critical thinking skills and be able to operate in a high paced environment with deadlines.

Certifications shall include at least one basic radiation fundamental training program certification, and primary and secondary screener preventative certifications shall be completed and with valid certificate.

At minimum, the Level II candidate will have 5 years experience in participating and assisting with operational planning and supporting the coordination of detection and preventative activities with a minimum 5 years of hands-on equipment experience.

Equipment experience shall include the use of primary and secondary screening devices, shall include spectroscopic devices, and chemical identification equipment utilizing FTIR and Raman technologies.

The Level II position is a nonsupervisory role.

TSS Level II (includes optional CLIN): Operational experience including planning CBRN detection operations, managing logistics, and executing detection during events of significance to include Special Event Assessment Rating (SEAR) Events, enhanced steady state, steady-state, and surge operations. Candidate can demonstrate tactics, techniques, and procedures for CBRN detection operations.

Public speaking and presentation skills, verbal and writing skills will be of an excellent aptitude when producing documents and providing presentations under the direction and guidance from the regional Federal Lead.

Level II candidates will demonstrate excellent decision making and critical thinking skills and be able to operate in a high paced environment with deadlines.

Certifications shall include at least one basic radiation fundamental training program certification, and primary and secondary screener preventative certifications shall be completed and with valid certificate.

At minimum, the Level II candidate will have 5 years experience in participating and assisting with operational planning and supporting the coordination of detection and preventative activities with a minimum 5 years of hands-on equipment experience.

Equipment experience shall include the use of primary and secondary screening devices, shall include spectroscopic devices, and chemical identification equipment utilizing FTIR and Raman technologies.

The Level II position is a nonsupervisory role.

Tasked Based Technical Support Specialist: Operational experience including planning CBRN detection operations, managing logistics, and executing detection during national special security events (NSSE), events of significance to include Special Event Assessment Rating (SEAR) Events of all levels (I through V), enhanced steady state, steady-state, and surge operations. Candidate can demonstrate tactics, techniques, and procedures for CBRN detection operations.

At minimum, the candidate will have 5 years experience in participating and assisting with operational planning and supporting the coordination of detection and preventative activities with a minimum 5 years of hands-on equipment experience. Equipment experience shall include the use of primary and secondary screening devices, shall include spectroscopic devices, and chemical identification equipment utilizing FTIR and Raman technologies.

This position is a on basis as needed role and not a full-time role.

Operations Administration and Logistics Coordinator: Understanding of CBRN detection operations including planning, documenting, and reporting information. Candidate demonstrates robust tracking, planning, logistical, and writing skills. Candidate also demonstrates ability to use a variety of tracking and analysis applications/software, clear communication skills, and innovation. Candidate can learn and adapt to changes in policy, requirements, and programmatic needs.

At minimum, the candidate will have 5 years in logistics, planning, analysis, database management, project management, and writing government documents. This position is a nonsupervisory role.

Note:

The Federal PM may allow promotions or placement of personnel to positions supporting the DHS CWMD MDDP Regions based on demonstrated experience in place of prerequisite and experience requirements. Promotions will be based on demonstrations of performance-based excellence supporting the overall CWMD mission directives while demonstrating the capacity to perform above MDDP expectations.

Performance based advancements center on the review and approval from the Federal Program Manager with promotions awarded in lieu of experience requirements.

Any Level II personnel shall not be considered for Level I or any promotion if there have been any prior discrepancies, written notices for coaching or remediation or any corrective actions initiated while under the employ of this contract within the prior 12 months. Any periods during which the contractor is absent without leave (AWOL) will not count toward the 12 months of service required by this.

3.2 Continuity of Support

The Contractor shall ensure that the contractually required level of support for this requirement is maintained at all times.

The requirement to maintain continuity of support is, at a minimum, (1) PM, (6) TSS Level I, (6) TSS Level II, (1) Training and Equipment Coordinator, and (2) Task Based Support FTE.

The contract should be prepared to add (7) additional TSS Level I, (20) additional TSS Level II, and (2) Task Based Support FTEs, and (2) Operations Administration and Logistics Coordinators for the program as directed by CO, FPM, or COR. The (7) additional TSS Level I and TSS Level II will be located throughout the United States as directed by CO, FPM, or COR. The PM shall ensure that all contract support personnel are present and accounted for during all hours of the workday.

If for any reason the Contractor staffing levels are not maintained due to vacation, leave, appointments, etc., and replacement personnel will not be provided, the Contractor shall provide electronic written notification to the COR no less than five (5) weeks in advance, unless under emergency or unplanned circumstances with acknowledgement and approval of absence prior to employee absence otherwise, the Contractor shall provide a fully qualified replacement.

The MDDP full time contract staff are designated as mission critical, are available to perform 24/7 shift work, weekend and holidays to support CBRN national deployments.

Contractors deemed mission critical will be available for the duration of the crises/event. Contractors may be recalled in the event of an intelligence driven operation.

3.3 Key Personnel

Before replacing any individual designated as Key by the Government, the Contractor shall notify the Contracting Officer no less than 15 business days in advance, submit written justification for replacement, and provide the name and qualifications of any proposed substitute(s). All proposed substitutes shall possess qualifications equal to or superior to those of the Key person being replaced, unless otherwise approved by the Contracting Officer. The Contractor shall not replace Key Contractor personnel without approval from the Contracting Officer. In addition, Contractor Key personnel shall not be assigned by the Contractor to more than one key position for this requirement The following Contractor personnel are designated as Key for this requirement.

Note: The Government may designate additional Contractor personnel as Key at the time of award.

Key Personnel are needed to fulfill the requirements of this SOW. Key Personnel include Project Manager, Training and Equipment Coordinator, Technical Support Specialist Level I, Technical Support Specialist Level II, and Tasked-Based Support.

3.3.1 Project Manager

3.3.2 The Contractor shall provide a Project Manager who shall be responsible for all contract work performed under this SOW. The Project Manager shall be a single point of contact for the CO, COR, and FPM. The Project Manager shall conduct responsibilities outlined in section 2.1 Task 1 and Qualifications outlined in section 3.1 Qualified Support. The name of the Project Manager, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the Project Manager (only TEC or TSS Level I), shall be provided to the Government as part of the Contractor's proposal. The Project Manager is further designated as Key by the Government. During any absence of the Project Manager, only one alternate shall have full authority to act for the Contractor on all matters relating to work performed under this contract. The Project Manager and all designated alternates shall be able to read, write, speak and understand English.

Additionally, the Contractor shall not replace the Project Manager without prior approval from the Contracting Officer.

3.3.3 The Project Manager shall be available to the COR via telephone between the hours of 0800 to 1700 EST, Monday through Friday, and shall respond to a request for discussion or resolution of technical problems within 4 hours of notification.

3.4 Employee Identification

3.4.1 Contractor employees visiting Government facilities shall wear a government issued Personal Identify Verification Card that, at a minimum, displays the employee’s photo, name and badge expiration date. Visiting Contractor employees shall comply with all Government escort rules and requirements. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times.

3.4.2 Contractor employees working on-site at Government facilities shall wear a government issued Personal Identify Verification Card. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent (in meetings, when answering Government telephones, in e-mail messages, etc.)

and display the Government issued badge in plain view above the waist at all times.

3.5 Employee Conduct

3.5.1 Contractor’s employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of DHS uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor shall ensure Contractor employees present a professional appearance at all times and that their conduct shall not reflect discredit on the United States or the Department of Homeland Security. The Project Manager shall ensure Contractor employees understand and abide by Department of Homeland Security established rules, regulations and policies concerning safety and security.

3.5.2 Communications: MDDP staff should conduct themselves in a professional, courteous, and respectful manner. Every employee is a representative of not only MDDP, but also the Department of Homeland Security, and the federal government. Employees will act in a manner that not only maintains, but enhances the reputation of MDDP, DHS, and the federal government. When on deployment MDDP staff will make an effort to interact with all stakeholders and in a professional manner.

3.5.3 Sharing Information and Documents Outside of or within the CWMD Office:

Documentation housed on Department of Homeland Security computers marked with “For Official Use Only”, “FOUO”, and “Law Enforcement Sensitive” may not be emailed, shared, or sent to non-DHS computers Federal and contract staff may not transmit documents from the program to contracting companies without approval from their project or program manager. Photos, documents, and messages sent from personal devices to government devices, or on government devices are subject to the government records act and can be viewed by legal counsel. Personnel must uphold professional standards when utilizing these devices and applications such as Microsoft Teams, Signal, Messaging Apps, and email accounts.

3.5.4 Dress Code: During routine work hours MDDP staff will wear DHS CWMD MDDP branded polos or approved MDDP t-shirts when approved by the Federal Program Manager. When on deployments MDDP staff will wear branded gear or polo shirts with tactical pants and closed toed work boots/tactical sneakers.

Shorts are only allowed at the approval of the Program Manager. Clothing should not be marked with slogans / insignia and or be ripped, torn, or tattered, or stained in anyway. Jeans are not allowed. Clothing may be changed to meet operational requirements at the discretion on the MDDP FPM.

3.5.5 Social Media: MDDP staff will adhere to DHS guidance on social media use.

MDDP staff should not post any operational content (photos, videos, text posts) online while on deployment. Nor should employees use personal social media to conduct business, i.e., field requests or stakeholder outreach. Employees must not disclose nonpublic information when using social media or other third-party digital services, in accordance with DHS MD No. 11042.1 Employees should review the personal use section of DHS Policy Directive 262-19.

3.6 Removing Employees for Misconduct or Security Reasons

The Government may, at its sole discretion (via the Contracting Officer*), direct the Contractor to remove any Contractor employee from DHS facilities / contract for misconduct, security reasons, or fails to submit drug and alcohol testing. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

4.0 OTHER APPLICABLE CONDITIONS

4.1 SECURITY

Security Clearance – All personnel on this contract must be able to obtain and maintain DHS Suitability and Secret-level Security Clearance.

4.2 PERIOD OF PERFORMANCE

The Task Order will contain the following period of performance as shown below:

Start date is based on award date.

Base Period 07/02/2025 - 03/01/2026 Option Period One 03/02/2026 - 03/01/2027 Option Period Two 03/02/2027 - 03/01/2028 Option Period Three 03/02/2028 - 03/01/2029 Option Period Four 03/02/2029 - 03/01/2030 Option Period Five 03/02/2030 - 07/03/2030 Optional Six - (Month Ext (FAR 52.217-8) 07/04/2030 - 01/04/2031

4.3 PLACE OF PERFORMANCE

The primary place of performance will be at the Department of Homeland Security locations throughout the continental United States.

Primary place of performance is subject to change at the discretion of DHS, CWMD, and/or the Federal Program Manager.

One of the Operations Administration and Logistics Coordinator will be expected to work out of DHS CWMD Headquarters in Washington, D.C.

Operations will be conducted throughout the entire domestic interior of the United States including Alaska, Hawaii, Tribal Lands, all U.S. territories, and domestic waterways.

4.4 HOURS OF OPERATION

Contractor employees shall generally perform work between the core hours of 8:00 AM and 5:00 PM Local Time, Monday through Friday when at DHS facilities. Operations require work outside of normal business hours, including weekends, holidays as defined by U.S.C. 6103, other federally mandated holidays as designated by the President and/or Secretary of Homeland Security, and overnight to fulfill requirements under this

SOW. Any operational hours worked beyond the 40-hour work week can be expected to be accrued as comp time that must be used within 2 pay periods.

Meal periods (typically lasting at least 30 minutes), serve a different purpose than coffee or snack breaks and, thus, are not work time and are not compensable.

4.5 TRAVEL

Contractor travel shall be required to support this requirement. Travel authorizations must be submitted and approved in accordance with CWMD Policies before any travel takes place. All travel required by the Government outside the local commuting area(s) will be reimbursed to the Contractor in accordance with the Federal Travel Regulations.

The Contractor shall be…