A9.7 FirstSource III - RFP_Attachment 8 ITVAR Pricing Schedule Salient Characteristics.pdf

FirstSource III Solicitation Number 70RTAC21R00000003

Amendment 0009

ATTACHMENT 8

DHS FIRSTSOURCE III – 70RTAC21R00000003 Amendment 0009

ITVAR

PRICING SCHEDULE

SALIENT CHARACTERISTICS & LABOR CATEGORY

DESCRIPTIONS

The DHS Salient Characteristics and Labor Category Descriptions shall be used in accordance with Attachment 1, ITVAR Pricing Schedule. Due to the rapid pace technology changes, these requirements are current as of the date solicitation amendment 0009 was issued.

Unless otherwise stated, offerors’ proposed specifications shall be current as of the date proposals are due. If a specification listed is out of date, the offeror shall propose the most currently available technology and explain that updated technology is being proposed in the Attachment 9 Crosswalk.

This is a sample list of products. Requirements and specifications will vary at the delivery order level.

Table of Contents

1. Small Form Factor Devices

1.1 Notebook/Portable Workstations

1.1.1 2 in 1 Notebook

1.1.2 Standard Notebook

1.1.3 Advanced Notebook

2. Static Devices

2.1 Stand-alone Workstations

2.1.1 Advanced Workstation

2.1.2 Standard Workstation

2.1.3 Micro Workstation

3. Domain Devices

3.1 Converged Infrastructure

3.1.1 Large Processor

3.1.2 Medium Processor

3.1.3 Small Processor

3.2 Server Systems

3.2.1 Small Server

3.2.2 Medium Server

3.2.3 Large Server

FirstSource III Solicitation Number 70RTAC21R00000003

Amendment 0009

3.3 Uninterruptible Power Systems

3.3.1 Small UPS

4. Peripheral Devices

4.1 Monitors

4.1.1 22" Wide Flat Panel

4.1.2 24" Wide Flat Panel

4.1.3 34" Wide Curved Panel

4.2 Memory Drives

4.3 Docking Stations

4.3.1 Base Docking Station

4.3.2 Docking Station Bundle

4.4 Desktop Printers

4.4.1 Portable Printer

4.4.2 Local Printer

4.4.2.1 Black and White Local Printer

4.4.2.2 Color Local Printer

4.4.3 Network Printer

4.4.3.1 Black and White Network Printer

4.4.3.2 Color Network Printer

4.5 Desktop Scanner

4.6 Web Camera

5. Value Added Reseller (VAR) Services

5.1 Tier I/Level I Support

5.1.1 Hardware Technician

5.1.2 Helpdesk Specialist

5.1.3 Deployment Technician

5.2 Tier II/Level II Support

5.2.1 Systems Administrator

5.2.2 Application Systems Analyst

5.2.3 Communications Network Manager

5.2.4 Deployment Technician (Senior)

5.2.5 Helpdesk Manager

5.2.6 Systems Engineer

5.3 Tier III/Level III Support

5.3.1 Project Manager

5.3.2 Subject Matter Expert

5.3.3 Systems Engineer (Senior)

1. Small Form Factor Device: Portable, mobile computing devices with a display screen that provide an interface for viewing and processing data that can be transported for normal human-computer interaction.

1.1 Notebook/Portable Workstations

1.1.1 2 in 1 Notebook

The offeror shall propose a 2 in 1 Notebook in accordance with the Government-wide Strategic Solutions (GSS) Rev 8 (or latest version) Lightweight Notebook configuration with additional DHS specifications. The additional DHS specifications are provided below:

Additional DHS Requirements:

• Highest level industry standard processor (e.g Intel, AMD) that conforms with solicitation supply chain and information technology security requirements.

• Processor and chipset support for Operating System Trusted Boot & UEFI Secure Boot, ISO/IEC 19678:2015 (formerly NIST 800-147) compliant to current version as of date of deployment.

• Windows XX Enterprise Version (as of 10/4/22 Windows 11 Enterprise, Version 21H2 OS Build 22000.978). Version will vary at time of equipment deployment based on DHS policies.

• Memory minimum 32GB or better

• 512GB or better internal Solid State Drive (SSD: minimum 2 years or better rated life span)

• 2-in-1- Laptop/Tablet Convertible

• 12” or better Touch Screen (fast response)

• HD Compatible

• Integrated FIPS-201 Approved Smart Card Reader

• Internal Lithium Ion battery with a minimum of 11 hours of operations

• Integrated webcam with microphone

• IEEE 802.11axx; Gigabit Ethernet protocol or better

• 4G or better SIM Card Slot, interoperable with current major carriers

• 1 Thunderbolt™ (USB Type-C™ connector), 2 USB 3.1or better 1 HDMI 1.4 or

DisplayPort

• 65 Watt or better AC Adapter

• Provide direct manufacturer assistance to the Image lab in the integration of the proposed hardware.

• BIOS that supports Remote Security Management (Intel vPro or AMD DASH)

• 5Yr Onsite warranty. 24 hour onsite response o Warranty coverage for accidental damage o Hard drives replaced under warranty will not be returned to the vendor. The government will destroy or dispose of these based on the sensitivity level of the system from which they are removed.

o Includes all accessories in the device bundle (this specifically includes the device battery)

• Delivery Time: Soonest available

• Included TAA USB-C Dock: One USB-C port with data and power out (15W or higher), One USB-C cable to connect to host system (1 meter cable length), Two USB 3.0 or better charging ports, One combo audio jack, Two DisplayPort 1.4 ports, One RJ45 port, One HDMI 2.0 or better port, One standard lock slot. Shall be shipped in box with 2-in-1 unit.

• Asset Sticker Tagging

• Power On Self Test

1.1.2 Standard Notebook

The offeror shall propose a Standard Notebook in accordance the Government-wide Strategic Solutions (GSS) Rev 8 (or latest version) Notebook configuration with additional DHS specifications. The additional DHS specifications are provided below:

Additional DHS Requirements:

• Highest level industry standard processor (e.g Intel, AMD) that conforms with solicitation supply chain and information technology security requirements.

Furnished with an OEM Windows client license to be utilized under the Microsoft Software Assurance on the DHS Microsoft Enterprise Agreement

• Minimum 16GB (2x8GB) 2133 DDR4, expandable

• Minimum 500GB internal Solid State Drive (SSD: minimum 2 years or better rated life span)

• Maximum 14” Screen

• Integrated FIPS-201 Approved Smart Card Reader

• Internal Lithium Ion battery with a minimum of 11 hours of operations

• Graphics controller (vendor proposed)

• Provide direct manufacturer assistance to the Image lab in the integration of the proposed hardware into the Windows images.

• BIOS that supports Remote Security Management (Intel vPro or AMD DASH)

• Minimum of Display Port (DP) Connection or adaptor to DP

• 5Yr Onsite warranty. 48 hour onsite response o Warranty coverage for accidental damage o Hard drives replaced under warranty will not be returned to the vendor. The government will destroy or dispose of these based on the sensitivity level of the system from which they are removed.

o Includes all accessories in the device bundle (this specifically includes the device battery)

• Identify any ports that support USB Battery Charging 1.2

1.1.3 Advanced Notebook

The offeror shall propose an Advanced Notebook in accordance with the Government-wide Strategic Solutions (GSS) Rev 8 (or latest version) Performance Notebook configuration. There are no additional DHS specifications at the time of solicitation. Additional specifications may be required and identified at the delivery order level.

2. Static Device: A computing device, equipment storage system, or visual display device that remains in a permanent location and is not transported for normal business functions.

2.1 Stand-alone Workstations

2.1.1 Advanced Workstation

This workstation is intended to support sophisticated graphics, complex data analyses, and systems development. The primary considerations are processor speed, graphics capabilities, data analysis, systems development, RAM/ROM/ storage memory requirements, and the ability to upgrade peripherals as needed, not energy use and physical size.

The offeror shall propose an Advanced Workstation in accordance with the Government-wide Strategic Solutions (GSS) Rev 8 (or latest version) Performance Desktop configuration. There are no additional DHS specifications at the time of solicitation. Additional specifications may be required and identified at the delivery order level.

2.1.2 Standard Workstation

The offeror shall propose a Standard Workstation in accordance with the GSS rev 8 (or latest version) Desktop configuration. There are no additional DHS specifications at the time of solicitation. Additional specifications may be required and identified at the delivery order level.

2.1.3 Micro Workstation

The offeror shall propose a Micro Workstation in accordance with the GSS rev 8 (or latest version) Desktop SFF configuration. There are no additional DHS specifications at the time of solicitation. Additional specifications may be required and identified at the delivery order level.

3. Domain Device: A device/capability that provides information technology service management for the optimization, administration and security of data, voice, and video transmission, and all interrelated interfaces to support network and application protocols and processing, storing, replication, recovering, monitoring, and auditing of all information system processes.

3.1 Converged Infrastructure

These requirements reflect DHS specifications.

3.1.1 Large Processor:

DHS Requirements (Additional specifications may be required and identified at the delivery order level.):

• Two newest generation industry standard processors (e.g Intel, AMD) that conform with solicitation supply chain and information technology security requirements per node, Intel Xeon Gold 5218R 2.1G or better, 20C/40T, 10.4GT/s, 27.5 M Cache, Turbo, HT (125W) DDR4-2666 - Quantity 12 across 6 nodes in cluster 20 cores per CPU for a total of 40 cores per node for 240 cores total per cluster

• Processor and chipset support for Operating System Trusted Boot & UEFI Secure Boot

• Processor and chipset support for Trusted execution environment with a crypto module in hardware that is FIPS 140-2 (in process allowed but validated is preferred)

• Processor and chipset support for AES Processor Accelerated Encryption and AVX-

• Processor and chipset support for PKI secure remote power up/down/reset

• NIST SP800-147 compliant, tamper resistant UEFI 2.6 or later w/ Secure Boot functionality, Firmware must support: Hardware-rooted trust platform and Hardware Security Test Interface (HSTI) specification.

• CPU virtualization Extensions w/ Second Level Address Translation (SLAT) support

• Input/Output Memory Management Unit (IOMMU)

• Graphics device capable of Super VGA (1024 x 768) or higher- resolution

• Dimensions/Chassis: 2U rack mount server with PEC Static Rails per node, must be capable of GPU upgrade Chassis with up to 24 x 2.5 Hard Drives including max of 4 NVMe Drives, 2CPU configuration Riser Riser Config 6, 5 x8, 3 x16 slots per node

• Memory: 384GB (12 x 32GB RDIMM, 3200MT/s, Dual Rank) per node and 1536GB (12 x 128GB Intel Optane DC Persistent Memory, 2666MT/s) for combined 1920GB per node and a total of 11,520GB per cluster

• Software: HCI System Software, HCI Management and HCI Virtualization Software that is capable of supporting Erasure Coding on Flash storage, supports Identity federation with Active Directory Federation Services (ADFS), provides secure access and account management and APIs for storage awareness, and simple and effective centralized management for VM templates, virtual appliances, ISO images and scripts. Includes full integrated stack combining compute virtualization, storage virtualization, network virtualization, and cloud management and monitoring into single hybrid cloud platform for managing VM and orchestrating containers.

• Storage: NVMe, Ultra Performance Express Flash, 2.5 SFF Drive, U.2, Optane with Carrier, Quantity 2 per node, Total 12 per cluster, 1.92TB SSD SAS Read Intensive 12Gbps 512 2.5in Hot-plug AG Drive, 1 DWPD, 3504 TBW, Quantity 10 per node, Total 60 per cluster

• Networking & PCIe: NIC: Intel X710 Quad Port 10GbE SFP+ Adapter, Quantity 1 per node, Total 6 per cluster, 5 x PCie x 8 Slots and 3 x PCIe x 16 Slots per node

• Power Supply: Dual, Hot-plug, Redundant Power Supply (1+1), 1600W per node, 250 Volt Power Cord Required for Use

• Accessories: Bootable operating system controller card + with 2 M.2 Sticks 240G

(RAID 1), Quantity 1 per node, Total 6 per cluster, C13 to C14, PDU Style, 12 AMP,

6.5 Feet (2m) Power Cord, North America, Quantity 2 per node, Total 12 per cluster

• Additional Requirements: Remote access controller. Newest version, Quantity 1, Total 6 per cluster, RAID Controller, Quantity 1, Total 6 per cluster, Top of Rack Ethernet Switches, Quantity 2 per cluster. 28 ports ea, 28 x 10Gbe SFP+, 2 x QSFP28, PSU to IO, 2 PSU, Quantity 4 125V 15A 10' NEMA 5-15/C13 Power Cord, Quantity 2 40GbE (QSFP+) to 4 x 10GbE SFP+ Passive Copper Breakout Cable, 0.5 m, Quantity 12 SFP+ to SFP+, 10GbE, Copper Twinax Direct Attach Cable, 3m

• Platform Integrity: TPM Version 2.0 per node, Quantity 6 per cluster, UEFI BIOS Boot Mode with GPT Partition - based system and cryptographically-signed firmware that supports secure boot, secure erase, and system lockdown

• EPEAT: Bronze

• TAA Compliant: Yes

• Section 508 Compliant: Yes

• Delivery Time (Days): 60 Days After Award

• Included Services: Power On Self Test, Deployment Services, 1200 Training Online

Training Credits redeemable for one year

• Asset Sticker Tagging, Include total asset visibility of serial numbers with tracking numbers

• Warranty: Include 5‐year 4 hour mission critical warranty with full replacement for current configuration, customer owned hard drives

3.1.2 Medium Processor

• CPU: Two newest generation industry standard processors (e.g Intel, AMD) that conform with solicitation supply chain and information technology security requirements per node, Intel Xeon Silver 4210R 2.4G or better, 10C/20T, 9.6GT/s, 13.75M Cache, Turbo, HT (100W) DDR4-2400 - Quantity 16 across 8 nodes in cluster, 10 cores per CPU for a total of 20 cores per node for 160 cores total per cluster

• Processor and chipset support for Operating System Trusted Boot & UEFI Secure Boot

• Processor and chipset support for Trusted execution environment with a crypto module in hardware that is FIPS 140-2 (in process allowed but validated is preferred)

• Processor and chipset support for AES Processor Accelerated Encryption and AVX-

• Processor and chipset support for PKI secure remote power up/down/reset

• NIST SP800-147 compliant, tamper resistant UEFI 2.6 or later w/ Secure Boot functionality, Firmware must support: Hardware-rooted trust platform and Hardware Security Test Interface (HSTI) specification.

• CPU virtualization Extensions w/ Second Level Address Translation (SLAT) support

• Input/Output Memory Management Unit (IOMMU)

• Graphics device capable of Super VGA (1024 x 768) or higher- resolution

• Dimensions/Chassis: 2U rack mount server with PEC Static Rails per node, must be capable of GPU upgrade, Chassis with up to 24 x 2.5 Hard Drives including max of 4 NVMe Drives, 2CPU configuration, Riser Config 6, 5 x8, 3 x16 slots per node

• Memory: 384GB (12 x 32GB RDIMM, 3200MT/s, Dual Rank) per node for total of 3072GB per cluster

• Software: HCI System Software

• Storage:800GB SSD SAS Mix Use 12Gbps 512 2.5in Flex Bay AG Drive,3.5 HYB

CARR, 3 DWPD, 4380 TBW, Quantity 3 per node, Total 24 per cluster, 2.4TB 10K RPM SAS 12Gbps 512e 2.5in Hot-plug Hard Drive, Quantity 15 per node, Total 120 per cluster

• Networking & PCIe NIC: Intel X710 Quad Port 10GbE SFP+ Adapter, Quantity 1 per node, Total 8 per cluster, 5 x PCie x 8 Slots and 3 x PCIe x 16 Slots per node

• Power Supply: Dual, Hot-plug, Redundant Power Supply (1+1), 1600W per node, 250 Volt Power Cord Required for Use

• Accessories: Bootable operating system controller card + with 2 M.2 Sticks 240G (RAID 1), Quantity 1 per node, Total 8 per cluster, C13 to C14, PDU Style, 12 AMP,

6.5 Feet (2m) Power Cord, North America, Quantity 2 per node, Total 16 per cluster

• Additional Requirement: Remote access controller. Newest version, Quantity 1, Total 8 per cluster, RAID Controller, Quantity 1, Total 8 per cluster, Top of Rack Ethernet Switches, Quantity 2 per cluster. 28 ports ea, 28 x 10Gbe SFP+, 2 x QSFP28, PSU to IO, 2 PSU, Quantity 4 125V 15A 10' NEMA 5-15/C13 Power Cord, Quantity 2 40GbE (QSFP+) to 4 x 10GbE SFP+ Passive Copper Breakout Cable, 0.5 m, Quantity 16 SFP+ to SFP+, 10GbE, Copper Twinax Direct Attach Cable, 3m, Platform Integrity: TPM Version 2.0 per node, Quantity 8 per cluster

• UEFI BIOS Boot Mode with GPT Partition - based system and cryptographically-signed firmware that supports secure boot, secure erase, and system lockdown

• EPEAT: Bronze

• TAA Compliant: Yes

• Section 508 Compliant: Yes

• Delivery Time (Days): 60 Days After Award

• Warranty: Include 3‐year 4-hour Mission Critical warranty with full replacement for current configuration, DHS owned hard drives

• Included Services: Power On Self Test, Deployment Services, 1200 Training Online

Training Credits redeemable for one year

• Asset Sticker Tagging, Include total asset visibility of serial numbers with racking numbers

3.1.3 Small Processor:

• CPU: Two newest generation industry standard processors (e.g Intel, AMD) that conform with solicitation supply chain and information technology security requirements per node, Intel Xeon Silver 4210R 2.4G or better, 10C/20T, 9.6GT/s, 13.75M Cache, Turbo, HT (100W) DDR4-2400 - Quantity 8 across 4 nodes in cluster, 10 cores per CPU for a total of 20 cores per node - for 80 cores total per cluster

• Processor and chipset support for Operating System Trusted Boot & UEFI Secure Boot

• Processor and chipset support for Trusted execution environment with a crypto module in hardware that is FIPS 140-2 (in process allowed but validated is preferred)

• Processor and chipset support for AES Processor Accelerated Encryption and AVX-

• Processor and chipset support for PKI secure remote power up/down/reset

• NIST SP800-147 compliant, tamper resistant UEFI 2.6 or later w/ Secure Boot functionality, Firmware must support: Hardware-rooted trust platform and Hardware Security Test Interface (HSTI) specification.

• CPU virtualization Extensions w/ Second Level Address Translation (SLAT) support

• Input/Output Memory Management Unit (IOMMU)

• Graphics device capable of Super VGA (1024 x 768) or higher- resolution

• Dimensions/Chassis: 2U rack mount server with PEC Static Rails per node, must be capable of GPU upgrade, Chassis with up to 24 x 2.5 Hard Drives including max of 4 NVMe Drives, 2CPU configuration, Riser Config 6, 5 x8, 3 x16 slots per node

• Memory: 192GB (12 x 16GB RDIMM, 3200MT/s, Dual Rank) per node for total of 768GB per cluster

• Software: HCI System Software, HCI Management and HCI Virtualization Software that supports Identity federation with Active Directory Federation Services (ADFS), provides secure access and account management and APIs for storage awareness, and simple and effective centralized management for VM templates, virtual appliances, ISO images and scripts

• Storage: 400GB SSD SAS Write Intensive 12Gbps 512e 2.5in Hot Plug Drive, PM5- M, 10 DWPD, 7300 TBW , Quantity 2 per node, Total 8 per cluster, 1.2TB 10K RPM SAS 12Gbps 512n 2.5in Hot-plug Hard Drive, Quantity 10 per node, Total 40 per cluster

• Networking & PCIe: NIC: Intel X710 Quad Port 10GbE SFP+, rNDC Adapter, Quantity 1 per node, Total 4 per cluster, 5 x PCie x 8 Slots and 3 x PCIe x 16 Slots per node

• Power Supply: Dual, Hot-plug, Redundant Power Supply (1+1), 1600W per node, 250 Volt Power Cord Required for Use

• Accessories: Bootable operating system controller card + with 2 M.2 Sticks 240G (RAID 1), Quantity 1 per node, Total 4 per cluster, C13 to C14, PDU Style, 12 AMP,

6.5 Feet (2m) Power Cord, Quantity 2 per node, Total 8 per cluster

• Additional Requirement: Remote access controller. Newest version, Quantity 1, Total 4 per cluster, RAID Controller, Quantity 1, Total 4 per cluster

• Top of Rack Ethernet Switches, Quantity 2 per cluster. 12 ports ea, 2 x 10GbE SFP+, 3 x 100GbE QSFP28, FAN to IO, 2 x AC PSU, Quantity 1 single RU Dual Tray for 4-post rack only, Quantity 4 125V 15A 10' NEMA 5-15/C13 Power Cord, Quantity 2 100GbE QSFP28 to QSFP28 Passive Copper Direct Attach Cable 0.5M Cable, Quantity 8 SFP+ to SFP+ 10GbE Copper Twinax 3M

• Platform Integrity: TPM Version 2.0 per node, Quantity 4 per cluster, UEFI BIOS

Boot Mode with GPT Partition - based system and cryptographically-signed firmware that supports secure boot, secure erase, and system lockdown

• EPEAT: Bronze

• TAA Compliant: Yes

• Section 508 Compliant: Yes

• Delivery Time (Days): 60 Days After Award

• Warranty: Include 5‐year 4 hour mission critical warranty with full replacement for current configuration, DHS owned hard drives

• Included Services: Power On Self Test, Deployment Services, 1200 Training Online

Training Credits redeemable for one year

• Asset Sticker Tagging, Include total asset visibility of serial numbers with tracking

3.2 Server Systems

3.2.1 Small Server

• Count of two 8 core Processor or higher, 3.30 GHz processor or faster

• At least 24MB cache

• Capable of expansion to quad (4 CPUs) processors

• Minimum 192GB Memory, expandable to support 2TB

• Minimum Internal Storage 12 x 2.4TB 10K RPM, SAS drive

• Capable of expansion to 16 drives minimum

• Supports multiple Windows (2012 and beyond), Government furnished, OS licenses

(32/64 bit)

• Option for 110 or 220 volt power

• External Storage Array Support

• Dual 10GbE and dual 1GbE Network interfaces

• Rails for Rack installation

• Two (2) USB 2.0 compatible interface ports

• At least 8 Available PCIe slots available through risers or on-board

• Internal RAID controller(s) with support for RAID 0, 1, 5, and 60 capability

• Hot plug redundant power supply

• Hot plug redundant cooling

• 3 Years Basic Support: Next Business Day Parts and Labor Onsite Response o Hard drives replaced under warranty will not be returned to the vendor. The government will destroy or dispose of these based on the sensitivity level of the system from which they are removed

3.2.2 Medium Server

• CPU: Salient processor and platform characteristics: Intel Xeon Gold 5218 2.3G, 16C/32T, 10.4GT/s, 22M Cache, Turbo, HT (125W) DDR4-2666, Quantity 2

• 16 cores per CPU for a total of 32 cores

• Processor and chipset support for Operating System Trusted Boot & UEFI Secure

Boot

• Processor and chipset support for Trusted execution environment with a crypto module in hardware that is FIPS 140-2 (in process allowed but validated is preferred)

• Processor and chipset support for AES Processor Accelerated Encryption and AVX-

• Processor and chipset support for PKI secure remote power up/down/reset

• NIST SP800-147 compliant, tamper resistant UEFI 2.6 or later w/ Secure Boot functionality, Firmware must support: Hardware-rooted trust platform and Hardware Security Test Interface (HSTI) specification.

• CPU virtualization Extensions w/ Second Level Address Translation (SLAT) support

• Input/Output Memory Management Unit (IOMMU)

• Stable image hardware platform that is available for at least 12 months from delivery

• Graphic: Graphics device capable of Super VGA (1024 x 768) or higher- resolution

• Dimensions/Chassis: 2U rack mount server with PEC Static Rails and with LCD

Bezel, with a depth no more than 28.5 inches from rack mounting ears to back of the server chassis

• Standard Thermal for 3.5" Chassis

• Riser Config: 3x8, 4x16 with double-width GPU-capable

• 3.5" Chassis with up to 8 3.5" SAS/SATA Hard Drives with RAID controller with

8Gb cache

• Memory: 96GB (12 x 8GB 3200MT/s, Single Rank), 12 DIMM Blanks for System with 2 Processors

• O/S: Microsoft Windows Server 2016 SHB, and Server 2019 SHB Operating Systems compatible

• Storage: 2 x 480GB SSD SATA Mixed Use 2.5in Hot-Plug Drives, 6 x 1.8TB 10K

RPM SAS 2.5in Hot-plug Hard Drive

• Networking & PCIe: On-Board LOM Broadcom 5720 DP 1gb, NIC: Dual Port

10GbE BASE-T Adapter, PCIe Low Profile (Copper), 3 x PCie x 8 Slots, 4 x PCie x 16 Slots

• Power Supply: Dual, Hot-plug, Redundant Power Supply (1+1), 1100W

• Accessories: Internal DVD ROM SATA; 2 x Power Cord: C13 to C14, PDU Style, 12

AMP, 6.5 Feet (2m)

• Additional Requirement: Remote access controller. Newest version. Enabled Group

Manager, Password Generation

• Platform Integrity: TPM Version 2.0; UEFI BIOS Boot Mode with GPT Partition -based system and cryptographically-signed firmware that supports secure boot, secure erase, and system lockdown

• EPEAT: Bronze

• Energy Star Compliant: Yes

• TAA Compliant: Yes

• Section 508 Compliant: Yes

• Delivery Time (Days): 60 Days After Award

• Warranty: Include 5‐year 4 hour mission critical warranty with full replacement for current configuration, DHS owned hard drives

• Included Services: Power On Self Test, Imaging

3.2.3 Large Server

• CPU: Salient processor and platform characteristics: Intel Xeon Gold 5218 2.3G, 16C/32T, 10.4GT/s, 22M Cache, Turbo, HT (125W) DDR4-2666, Quantity 2 (ea) 16 cores per CPU for a total of 32 cores

• Processor and chipset support for Operating System Trusted Boot & UEFI Secure Boot

• Processor and chipset support for Trusted execution environment with a crypto module in hardware that is FIPS 140-2 (in process allowed but validated is preferred)

• Processor and chipset support for AES Processor Accelerated Encryption and AVX-

• Processor and chipset support for PKI secure remote power up/down/reset

• NIST SP800-147 compliant, tamper resistant UEFI 2.6 or later w/ Secure Boot functionality, Firmware must support: Hardware-rooted trust platform and Hardware Security Test Interface (HSTI) specification.

• CPU virtualization Extensions w/ Second Level Address Translation (SLAT) support

• Ability to support persistent memory module technology, which can be accessed as memory or as non-volatile storage in memory DIMM slots, enabling low-latency storage on the memory bus.

• Input/Output Memory Management Unit (IOMMU)

• Stable image hardware platform that is available for at least 12 months from delivery

• Graphics device capable of Super VGA (1024 x 768) or higher- resolution

• Dimensions/Chassis: 2U rack mount server with PEC Static Rails and with LCD

Bezel, with a depth no more than 28.5 inches from rack mounting ears to back of the server chassis, Standard Thermal for 2.5" Chassis, Riser Config: 3x8, 4x16 with double-width GPU-capable, 2.5" Chassis with 16 x SAS/SATA Hard Drives for 2 Cpu Configuration, with RAID controller with 8Gb cache

• Memory: 192GB (12 x 16GB 2933Mhz DDR4 RDIMM slots, Dual Rank, Supports registered ECC DDR4 DIMMs only), 16 DIMM Blanks for System with 2 Processors

• O/S: Microsoft Windows Server 2016 SHB, and Server 2019 SHB Operating Systems compatible

• Storage: 2 x 480GB SSD SATA Mixed Use 2.5in Hot-Plug Drives, 6 x 2.4TB 10K

RPM SAS 12Gbps 512e 2.5in Hot-plug Hard Drive Mixed Use

• Networking & PCIe: On-Board LOM- Broadcom 5720 QuadPort 1gb, NIC: Dual Port

10GbE BASE-T Adapter, PCIe Low Profile (Copper) Intel X520, 3 x PCie x 8 Slots, 4 x PCie x 16 Slots

• Power Supply: Dual, Hot-plug, Redundant Power Supply (1+1), 1100W

• Accessories: Internal DVD ROM SATA, 2 x Power Cord: C13 to C14, PDU Style, 12

AMP, 6.5 Feet (2m)

• Additional Requirement: Remote access controller. Newest version. Enabled Group

Manager, Password Generation

• Platform Integrity: TPM Version 2.0, UEFI BIOS Boot Mode with GPT Partition -based system and cryptographically-signed firmware that supports secure boot, secure erase, and system lockdown

• EPEAT: Bronze

• Energy Star Compliant: Yes

• TAA Compliant: Yes

• Section 508 Compliant: Yes

• Delivery Time (Days): 60 Days After Award

• Warranty: Include 5‐year 4 hour mission critical warranty with full replacement for current configuration, DHS owned hard drives

• Included Services: Power On Self Test, Imaging

3.3 Uninterruptible Power Systems

3.3.1 Small UPS

This UPS is intended to be installed in pairs in a standard server rack.

• At least 2200 VA

• At least 20 Amp L5-20P plug

• SNMP management card or integrated SNMP capability

• 120 Volts

• 2U rack mount

• 3 Years Basic Support: Next Business Day Parts and Labor Onsite Response

• One (1) L5 – 20R for connection to the rack 120 volt PDU

4. Peripheral Devices: Auxiliary hardware and software for system management, productivity and collaboration, monitoring, and sustainment for small form factor devices, static devices, domain devices, and VDI devices.

4.1 Monitors

4.1.1 22” Wide Flat Panel

• Minimum 22” Maximum 23” screen size

• Compatible with Video Electronics Standards Association (VESA) mounting standards 100mm X 100mm

• Include all hardware to allow for use of a VESA compliant mount.

• Monitor stand with tilt, pivot and vertical adjustment capability.

• Minimum 1680X1050 Resolution

• Minimum of Display Port (DP) Connection or adaptor to DP.

• Minimum of 1 HDMI port

• Minimum 5' DP cable for use with workstation

• EPEAT certification

• Identify the manufacturer warranty included with the item

4.1.2 24” Wide Flat Panel

• Minimum 23.5” screen size

• 16:9 aspect ratio

• Compatible with Video Electronics Standards Association (VESA) mounting standards 100mm X 100mm o Include all hardware to allow for use of a VESA compliant mount.

• Monitor stand with tilt, pivot and vertical adjustment capability.

• Ability to be set in landscape or portrait mode.

• Minimum 1920 X 1080 Resolution

• Minimum of Display Port (DP) Connection or adaptor to DP

• Minimum 5’ DP cable for use with workstation

4.1.3 34” Wide Curved Panel

• Minimum 33” screen size

• Compatible with Video Electronics Standards Association (VESA) mounting standards 100mm X 100mm o Include all hardware to allow for use of a VESA compliant mount.

• Monitor stand with tilt and vertical adjustment capability.

• 3440 x 1440 Minimum resolution

• 21X9 Minimum Aspect Ratio

• Curved screen

• Includes driver/application to allow the screen to be split and treated as multiple separate monitors.

• Minimum of Display Port (DP) Connection or adaptor to DP

• Minimum 5' DP cable for use with workstation

4.2 USB Encrypted Memory Drives & External Hard Drives

• USB 3.0 or better, backwards compatible with USB 1.1

• Provided in 128GB, 512GB, 1TB, and 2TB encrypted storage capacity

• Solid State Drives (SSD)

• USB-C capable desired

• No installation of additional software required

• Device does not block other ports

• 256 bit hardware based AES

• FIPS 140-2 certified encryption

• At least 10MB/sec write speed

• At least 24 MB/Sec read speed

• Waterproof

• USB extension cable

• Compatible with Windows and Apple Mac OS Operating Systems (OS)

• No maintenance required

4.3 Docking Stations

4.3.1 Base Docking Station

• USB 3.0 Type A or better interface to notebook

• Support USB Type C desired with the following extended capabilities:

o Power Distribution to the Notebook, minimum 60 Watt o Compatible with Apple Mac OS

• Power supply included

• Minimum of 2 USB 3.0 Type A ports or better, compatible with USB 2.0

• Minimum 3m cable with USB 3.0 or better Type A connection for notebook on one end and compatible with the proposed device on the other. Multiple connected cables may be proposed for the total length, but must clearly identify how they interconnect

• Minimum 3-foot cable with USB Type C connection for the notebook on one end and compatible with the proposed device on the other. Multiple connected cables may be proposed for the total length, but must clearly identify how they interconnect.

o Shall support a minimum of USB 3.1 or better o Shall support power distribution of at least 60 Watt for connection to the notebook.

• Minimum of 4 total USB ports, without the use of an external hub

• Minimum of 1 port that supports USB Battery Charging 1.2

• Full size dual Display Port (DP) ports, native Display Port connectors, no adaptors

• Minimum 2 HDMI ports

• Support for dual monitors up to a minimum of 3840 X 2160 on each monitor.

• Separate 3.5 mm stereo and mic ports. If a single combined port is provided, then a splitter shall be included in the configuration.

• 10/100/1000 Ethernet connection

• Identify the manufacturer warranty included with the docking.

4.3.2 Docking Station Bundle

• Docking station base:

o USB 3.0 or better Type A interface to notebook o Support USB Type C desired with the following extended capabilities:

• Power Distribution to the Notebook, minimum 60 Watt

• Compatible with Apple Mac OS o Power supply included o Minimum of 2 USB 3.0 or better Type A ports, compatible with USB 2.0 o Minimum 3m cable with USB 3.0 or better Type A connection for notebook on one end and compatible with the proposed device on the other. Multiple connected cables may be proposed for the total length, but must clearly identify how they interconnect o Minimum 3-foot cable with USB Type C connection for the notebook on one end and compatible with the proposed device on the other. Multiple connected cables may be proposed for the total length, but must clearly identify how they interconnect.

• Shall support a minimum of USB 3.1 or better

• Shall support power distribution of at least 60 Watt for connection to the notebook.

o Minimum of 4 total USB ports, without the use of an external hub o Minimum of 1 port that supports USB Battery Charging 1.2 o Full size dual Display Port (DP) ports, native Display Port connectors, no adaptors o Minimum 2 HDMI ports o Support for dual monitors up to a minimum of 3840 X 2160 on each monitor.

o Separate 3.5 mm stereo and mic ports. If a single combined port is provided, then a splitter shall be included in the configuration.

o 10/100/1000 Ethernet connection o Identify the manufacturer warranty included with the docking.

• Minimum 7 outlet surge suppressor with 1200 Joules capacity

• Include a minimum of 2 USB ports

• Include a USB Integrated keyboard with Smart Card Reader o Integrated separate 10 # keypad o Smart Card Reader

• USB optical Mouse with minimum 3 buttons and track wheel

4.4 Desktop Printers

4.4.1 Portable Printer

• Baseline: Mobile All-in-One Printer/Scanner

• Battery Operation: Rechargeable Lithium Ion

• Standard Connectivity: USB 2.0 Print/Scan

• Wireless Connectivity: Wireless, WiFi-Direct, and Bluetooth low energy

• Printer Paper Sizes: Letter, Legal, Business #10 Envelope, 8x10, 5x7, 4x6, and 3x5

• Weight (includes battery): No more than 7 lbs.

• Autodocument Scan: 10 page auto document feeder

• Scan Resolution: 600 x 600 dpi

• Energy Star Compliant: Yes

• Section 508 Compliant: Yes

• Included USB cable: 6 feet

• Included ink: Extra Large Black and Color

• Included case: Lightweight clamshell style (Hermitshell Hard EVA or equivalent)

• Delivery Time (Days): 60 days

• 3 year Manufacturer Warranty: 3 Year Onsite Next Business Day

• Included Services: Power On Self Test

• Asset Sticker Tagging

4.4.2 Local Printer

4.4.2.1 Black and White Local Printer

• Minimum 22 ppm

• Minimum 16 MB RAM

• Minimum 1200dpi

• LASER or LED print mechanism

• Duplexing

• USB interface

4.4.2.2 Color Local Printer

• Minimum 15 ppm color

• Minimum 64 MB RAM

• Laser or LED print mechanism

• Support PCL 5 or higher

• Minimum 600 X 600 dpi

• USB interface

• Duplexing

4.4.3 Network Printer

4.4.3.1 Black and White Network Printer

• Minimum 60 ppm black

• Minimum 128 MB RAM expandable to 512MB RAM

• Minimum 600 sheet input capacity

• LASER or LED print mechanism

• Support PCL 5 or higher

• Support direct printing of Postscript

• Minimum 1200 X 1200 dpi

• Minimum 10/100/1000 Network Interface

• Support for 802.1x EAP-TLS

• Duplexing

• If the device includes a hard drive, then it shall provide:

o Hard drives replaced under warranty will not be returned to the vendor. The government will destroy or dispose of these based on the sensitivity level of

4.4.3.2 Color Network Printer

• Minimum 50 ppm Black

• Minimum 50 ppm Color

• Minimum 96 MB RAM expandable to 512MB RAM

• Minimum 600 sheet input capacity

• LASER or LED print mechanism

• Support PCL 5 or higher

• Support direct printing of Postscript

• Minimum 10/100/1000 Network Interface

• Support for 802.1x EAP-TLS

• Duplexing

• Minimum 600 X 600 dpi

• If the device includes a hard drive, then it shall provide:

o Hard drives replaced under warranty will not be returned to the vendor. The government will destroy or dispose of these based on the sensitivity level of

4.5 Desktop Scanner

• Minimum 600 optical dpi

• Capable of user selected scan resolution

• Minimum 25ppm scan rate

• No Flat Bed Scanner

• Automatic document feeder (ADF)

• Straight paper path for ADF scanning

• Ability to scan documents down to 2” by 2”

• Capable of scanning both side of paper simultaneously

• Perform automatic elimination of blank pages

• Automatically generate PDF files from scanned image

• Minimum 24 Bit Color

• Capable of minimum 8 bit grey scale scanning

• Compatible with Windows 10

• TWAIN compatible driver

• Minimum USB 2.0 interface

• Support both 110 and 220 voltage

• 5Yr Advanced Exchange warranty

• Minimum 3m USB interface cable, USB Type A on one end and compatible with the proposed device on the other. Multiple connected cables may be proposed for the total length, but must clearly identify how they interconnect.

• If a proposed scanner has WiFi capability, then it shall provide:

o Support 802.11 a/b/g/n.

o Support 802.1x EAP-TLS certificate-based authentication to the wireless network.

o WiFi shall be turned off upon delivery to the government. Enabling this functionality shall be secured by an administrative password, which shall be provided at or prior to delivery.

4.6 Web Camera

• Certified Compatible with Microsoft Skype for Business.

• Microsoft DirectShow support/compatibility

• Minimum USB 2.0 compatible

• Minimum 3m USB Interface cable, USB Type A on one end and compatible with the proposed device on the other. Multiple connected cables may be proposed for the total length, but must clearly identify how they interconnect.

• Drivers for: Microsoft Windows 10

• Able to load drivers without loading additional applications programs (the camera will be used as part of specific approved applications) Any included software, except drivers, is not authorized for use.

• HD support for 720p-1080p video recordings (H.264 support).

• MJPG codec/protocol support capable (minimum MJPG, 24bpp, 960 x 720 for HD

720p).

• Widescreen capable, with a minimum 90-degree field of view.

• Auto focus

• Precision optical glass lens components (or similar)

• Possesses a digital (not analog) zoom that can be manipulated via software/drivers.

• Visible indicator that camera is active

• Integrated stereo microphone with built-in noise cancellation

• Standard threaded camera mounting base for use with tripods and stands

• Universal clip for LCD monitors or laptops that extends no more than 1” over the top bezel

5. VAR Services: Value-added Reseller (VAR) services consist of, but are not limited to, configuration consulting and design, systems integration, installation of computer equipment, customization of hardware or software, training, product technical support, hardware and software maintenance service and end user support.

The Pricing Matrix for this IDIQ contract requires labor rates for both onsite (Contractor) and offsite (Government-based) efforts. Any VAR services under FirstSource III must be provided along with all applicable vendor and industry certifications relative to the specific commercial commodities procured under the vehicle.

5.1 Tier I/Level I Support

This is the initial support level responsible for basic customer issues or basic level technical support functions. A Tier I specialist shall be able to determine the customer’s issue by analyzing the symptoms and figuring out the underlying problem.

Support under Tier I may include, but is not limited to: basic troubleshooting issues such as resolving username and password problems, installing (uninstalling/reinstalling) of basic hardware and software applications, verifying proper hardware and software set up, understanding basic network configurations and user requirements, and end-user training.

• Education level preferred for related Tier I services – High School Diploma / GED or above

• Years of experience required for related Tier I services – 2 years or above

• Must be Industry-standard Certified at minimum (and preferably Vendor certified)

5.1.1 Hardware Technician

• Conduct sites surveys

• Assess and document current site network configuration and user requirements

• Analyze existing requirements and prepare specifications for hardware acquisitions

• Prepare engineering plans and site installation

• Assist in developing Technical Design Packages

• Develop hardware installation schedules

• Prepare drawings documenting configuration changes at each site

• Prepare site installation and test reports

• Configure computers, communications devices and peripheral equipment

• Install network hardware

• Train site personnel in proper use of hardware

• Assist in building specialized interconnecting cables

5.1.2 Helpdesk Specialist

• Provide phone and in-person support to users in the areas of:

o E-mail o LAN/WAN o Directories o Standard desktop images and applications o COTS and GOTS applications

• Serve as the initial point of contact for troubleshooting of all IT related problems including, but not limited to: hardware/software, passwords, and printer problems

5.1.3 Deployment Technician

• Conduct site surveys

• Assess and document current site network configuration and user requirements

• Assist in designing and optimizing network topologies

• Follow engineering plans and site installation Technical Design Packages

• Develop installation schedules

• Work on installation team

• Assist in preparation of drawing and documenting configuration changes at each site

• Prepare site installation and test reports

5.2 Tier II/Level II Support

This level of support includes more experienced and knowledgeable personnel on particular products and/or services. Personnel supports more advanced technical troubleshooting and analysis concerns. Technicians may be responsible for assisting Tier I personnel solve basic technical problems and for investigating elevated issues by confirming the validity of the problem and seeking for known solutions related to these more complex issues.

Support under Tier II may include, but is not limited to more complex onsite installations or replacements of various hardware/software components, hardware/software repair, diagnostic testing, and the utilization of remote control tools used to take over the user’s machine for the purposes of troubleshooting and finding a solution to the problem.

• Education level preferred for related Tier II services – Bachelor’s Degree or above

• Years of experience required for related Tier II services – 5 years or above

• Must be Industry-standard Certified at minimum (and may need to be

Vendor certified depending on task)

5.2.1 Systems Administrator

• Provide support for implementation, troubleshooting and maintenance of IT systems

• Manage IT system infrastructure and any related processes

• Provide support to IT systems including, but not limited to: day-to-day operations, monitoring and problem resolution for any client problems

• Provide second level problem identification, diagnosis and resolution

• Provide support for the dispatch system and hardware problems

• Provide support for the escalation and communication of status updates to agency management and internal customers

• Have working knowledge in one or more systems, architectures and associated hardware: mainframe, mini, or client/server based

5.2.2 Application Systems Analyst

• Provide analysis and design of business systems for different applications including, but not limited to: financial, accounting, human resources, and other enterprise systems

• Handle test scripts and service requirements

• Work closely with end users on project development and implementation

• Have working knowledge of:

o Relational database environments o Structured analysis o Data modeling o Information engineering o Mathematical model building o Sampling o Cost accounting to plan the system

• Specify inputs to be accessed by a system o Design processing steps for such assessments o Format outputs to meet users’ needs

• Assist in preparing cost-benefit and return-on-investment analyses to help management decide whether implementing a proposed system will be financially feasible

• Excellent verbal and written communications skills

5.2.3 Communications Network Manager

• Evaluate communication hardware and software

• Troubleshoot LAN/MAN/WAN and other network related problems

• Provide technical expertise for performance and configuration of networks

• Perform general LAN/MAN/WAN administration

• Provide technical leadership in the integration and testing of complex, large-scale computer integrated networks

• Schedule conversions and cut-over

• Oversee network control center

• Supervise maintenance of systems

• Coordinate with all responsible users and sites

• Supervise staff

5.2.4 Deployment Technician (Senior)

• Organize and direct network installations on site surveys

• Assess and document current site network configuration and user requirements

• Design and optimize network topologies

• Direct and lead preparation of engineering plans and site installation

Technical Design Packages

• Develop installation schedules

• Mobilize network installation team

• Direct and lead preparation of drawings documenting configuration changes at each site

• Prepare site installation and test reports

• Coordinate post installation operations and maintenance support

5.2.5 Helpdesk Manager

• Provide daily supervision and direction to staff who are responsible for phone and in-person support to users, including, but not limited to:

o E-mail o LAN/WAN o Directories o Standard desktop images and applications o COTS and GOTS applications

• Serve as the first point of contact for troubleshooting all IT related problems, including, but not limited to: hardware/software, passwords, and printer problems.

5.2.6 Systems Engineer

• Analyze functional business requirements

• Design specifications for functional activities

• Identify and resolve problems within:

o Existing systems o The design/implementation/integration of new systems

• Enhance existing systems and participate in the analysis, design and new construction of next generation IT systems

• Is responsible for understanding the needs of the customers and the realities of commercially available IT products

• Create requirements that will allow implementation by the architecture and engineering team and the utilization of COTS products

• Must possess experience of system engineering in one or more areas including:

o Telecommunications concepts o Computer languages o Operating systems o Database/DBMS o Middleware

5.3 Tier III/Level III Support

This is the highest level of support in a three-tiered technical support model responsible for handling the most difficult or advanced problems. It is synonymous with level 3 support, back-end support, support line 3, high-end support, and various other headings denoting expert level troubleshooting and analysis methods.

These individuals are experts in their fields and are responsible for not only assisting both Tier I and Tier II personnel, but with the research and development of solutions to new or unknown issues.

• Education level preferred for related Tier III services – Higher Degree (i.e.

Masters) or above

• Years of experience required for related Tier III services – 10 years or above

• Must be Industry-standard Certified at minimum (and may need to be Vendor certified depending on task)

5.3.1 Project Manager

• Responsible for oversight of a large, complex task order or a group of task orders affecting the same program/mission, under the guidance of the Government Program Manager (PM)

• Assist PM in working with the Government Contracting Officer (CO), the task order-level Manager(s) (TM), Government management personnel and customer agency representatives.

• Ensure that technical solutions and schedules in the task order(s) are implemented in a timely manner

• Perform enterprise-wide, horizontal integration planning and interfaces to other functional systems

5.3.2 Subject Matter Expert

• Develop requirements from a project's inception to its conclusion for a particular IT subject matter area (i.e., simple to complex systems)

• Assist other project members with analysis and evaluation and with preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts in the following specialties:

o Information systems architecture o Networking o Telecommunications o Automation o Communications protocols o Risk management/electronic analysis o Software o Life-cycle

5.3.3 Systems Engineer (Senior)

• Provide identification/resolutions to problems within existing systems

• Design/implementation of new systems and enhancement of existing systems

• Participate in analysis, design and new construction of next generation IT systems

• Responsible for understanding the needs of the customers and the realities of commercially available IT products

• Create requirements that will allow implementation by the development team

• Experience as a systems engineer on one or more IT platforms is preferred

• Must have solid technical background, with a focus on IT systems

• Skill areas required include:

o Telecommunications o Operating systems o Database/DBMS o Applications