70RSAT26RFI000031 (RSES-26-00035) - RFI Digital Media Service.pdf

REQUEST FOR INFORMATION

Digital Media and Creative Services

NOTE: THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued solely for information and market research planning purposes. This RFI shall not be construed as an obligation on the part of the Government. This is NOT a Request for Quotations or Proposals.

No solicitation document exists, and the Government may or may not issue a formal solicitation as a result of the responses received to this RFI.

The Government will not pay for any response or demonstration expenses. All costs incurred responding to this RFI will be solely at the interested party's expense. Failure to respond to this RFI will not preclude participation in any future solicitation. Any information received will become the property of the Government and will not be returned to the submitter. Interested parties are responsible for adequately marking proprietary or sensitive information.

The Government’s explicit intent, in this request for information, is to not receive from respondents any proprietary data, trade secrets, business sensitive information, or information considered CONFIDENTIAL under 18 U.S.C. §1905. The Government’s constraint does not in any way relieve contractors from their responsibility to properly mark proprietary data when it is provided, nor does it alleviate any requirement for the Government to protect marked data. The Government is not obligated to protect unmarked data.

The information provided in this RFI is subject to change and is not binding on the Government.

All submissions become the property of the Federal Government and will not be returned.

DESCRIPTION

The Department of Homeland Security (DHS) Science and Technology (S&T) Directorate seeks professional digital media and creative services, writing/editing, and technical support to advance its mission to operationalize science and technology in support of all DHS and homeland security enterprise mission areas and strategic capabilities.

S&T’s portfolio spans a comprehensive range of scientific and technical disciplines aligned with the Administration and DHS priorities, including communications and network systems, cybersecurity, software development, data science, biometrics, modeling and simulation, artificial intelligence, advanced computing, machine learning, autonomous systems, explosives, engineering, physics, biology, virology, and chemistry. To maximize the operational impact of these efforts, S&T requires innovative digital media and creative services—including writing, editing, graphic design, video production, scriptwriting, web management, social media, and targeted outreach campaigns to effectively convey priority initiatives, technological advancements, and funding opportunities to varied internal and external stakeholder audiences.

These communications and outreach activities are coordinated and integrated with S&T’s program and technical management, supporting the planning and execution of programs and ensuring alignment with strategic and operational priorities. The S&T Directorate Communications Services group within Enterprise Management oversees these activities This Request for Information (RFI) is issued to inform market research for a potential task order under the GSA OASIS+ contract vehicle, with a focus on identifying small business and industry capabilities to meet S&T’s comprehensive communications requirements in support of its strategic mission.

PURPOSE OF THIS RFI

The purposes of this RFI are:

1) To gain an understanding of the capabilities of small businesses to support DHS S&T’s digital media and creative services requirements under the General Service Administration (GSA) One Acquisition Solutions for Integrated Services + (OASIS) under domain Marketing and Public Relations:

CLIN NAICS code and title Size Standard

X1021 541890 Other Services Related to Advertising $19.0 Mil

2) To gain an understanding of Industry’s capabilities to support DHS S&T’s digital media and creative services requirements.

3) The current task order is 70RSAT22FR0000029 awarded to Adventureone, LLC. The task order expires June 12, 2027.

INFORMATION REQUEST

Interested parties should submit responses addressing the following:

1) Project Management Experience:

a) Describe your company’s experience in managing specialized communications digital media and creative services, writing/editing, and technical support, including all phases of project management such as planning, execution, monitoring, controlling, and closure.

b) Describe your company’s experience gathering information for media and digital content, including methods for conducting interviews, interfacing with subject matter experts, and fact-checking to ensure accuracy and reliability. To include specific examples of successfully managed projects relevant to the DHS S&T mission domains, highlighting your experience in coordinating with stakeholders, synthesizing complex technical information, and delivering high-quality, mission-focused communications products.

2) Scientific, Technical, and Communications Support Experience:

a) Describe your company’s experience in delivering comprehensive communications creative services and digital media support across a portfolio of research, development, test, and evaluation programs.

b) Describe your company’s experience in digital media services, outreach campaigns, technical writing and editing, webinar and events support, internal versus external-facing communications, executive support communications, video production, graphic design, web and social media management, Section 508 compliance, and analytics/performance tracking. To include examples of supporting similar requirements for Federal agencies or comparable organizations.

3) Staffing and Operational Capacity Experience:

Describe your company’s capability and experience recruiting, retaining, and managing personnel with the necessary communications and digital media expertise required for this acquisition. To include your company’s experience with providing communications support functions, fiscal and budget oversight, communications and outreach, policy and process improvement analysis, and customer service for enterprise-wide implementation; scaling operations and ensuring consistent quality across all functional areas.

4) Capability Gap Mitigation:

If your company currently lacks capability and/or experience in any of the areas above, describe the strategies for acquiring necessary expertise, resources, or partnerships to ensure successful performance and compliance with all requirements outlined in the draft Statement of Work.

SUBMISSION INSTRUCTIONS

Interested parties are invited to provide responses pertaining to digital media and creative services identified in this RFI. General capability and marketing material will not be considered.

The total submission page count shall not exceed five (5) pages (at minimum one page per question), Times New Roman, Font Size 11, excluding the cover page. Only one submission will be reviewed per vendor for this RFI. Only electronic submissions will be accepted. Emails with attachments larger than 5 MB shall be broken down into multiple emails with no one attachment exceeding 5 MB. Each electronic submission shall include:

• RFI number (70RSAT26RFI000031) and “S&T Digital Media and Creative Services” in the Subject Line

• If the submission includes more than one electronic email, please include the file number and total files being submitted (e.g., File 1 of 4, File 2 of 4, etc.) in the Subject Line

• Responses must have a cover letter that includes the following information:

o Company Name o Company Address o Point of Contact, phone number, and email address of the point of contact regarding any correspondence between the Government and the vendor o SAM Unique Entity Identifier (UEI) Number o Company’s Size and Socio-Economic Status information for NAICS code 541890 o Technical Point of Contact(s) (Name, title, email, and phone number) o Contracting Point of Contact(s) (Name, title, email, and phone number) o GSA contract(s): contract numbers and contractor’s socioeconomic status

If OASIS+ contracts are held, list of domains where the contractor has contracts

Submissions containing sensitive or proprietary information are discouraged unless excluding such information would inhibit vendors’ ability to provide a complete submission. Only unclassified submissions will be accepted. Submitters are cautioned that AI responses will not be reviewed or considered capable of fulfilling the Government’s requirements.

All Responses shall be submitted to the Office of Procurement Operations (OPO) Point of Contact at Donna.Wright@hq.dhs.gov and LeShanna.Calahan@hq.dhs.gov no later than NOON Eastern Time, September 18, 2026.

The Government reserves the right to hold one-on-one meetings as a result of responses received from this RFI as part of its market research. Meetings may be held with company’s who provide comprehensive responses to the questions posed.

mailto:Donna.Wright@hq.dhs.gov mailto:LeShanna.Calahan@hq.dhs.gov