Technical_Exhibit_A__Performance_Requirement_Summary_v1.docx

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FEMA - Texas Distaster BPA for Portable Toilets & Hand Wash STations
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70FBR618Q00000025
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Technical Exhibit A Performance Requirement Summary

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Technical Exhibit A Performance Requirement Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective
Standard
Performance Threshold
Method of Surveillance

The contractor shall be responsible for conducting business, during daylight hours, including Saturday, Sunday and Federal and Local holidays with the exception of a Government facility closure due to local or national emergencies, administrative closings, or similar Government directed facility closings. PWS Para, 1.6.4.

The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined per individual Call and within this PWS.
90% of daily workforce is available to perform services during daylight hours.
Random Sample
The contractor shall maintain any facilities provided by the Government to store contractor furnished materials and equipment. PWS Para. 3.2, 4.4.1.
The contractor shall maintain any provided Government facilities in a neat and orderly manner and in accordance with all applicable Federal, State, and Local laws, ordinances and regulations.

Portable toilets and hand wash stations will be pumped and sanitized before storing in any Government designated storage facilities to avoid potential health hazards.

95% of any provided Government facilities are neat and orderly.
Random Sample
The contractor shall provide communications capability for the Program Manager (PM). PWS Para. 4.4.2.
The contractor PM shall have communications capability with the CO, designated COR, and drivers.
100% of communication capability is operational and working.
Random Sample
Contractor vehicles shall be registered in accordance with all current applicable Federal, State, and Local laws, ordinances and regulations. PWS Para. 4.4.3.
Contractor vehicle operators shall possess a valid state driver’s license. Contractor vehicles shall be equipped with communication equipment to allow for constant communication between the PM, CO, designated COR, If the contractor uses radios for the method of communication, radio frequencies must be coordinated through the frequency control office.
Zero deviation from standard.
Random Sample
Performance Objective
Standard
Performance Threshold
Method of Surveillance

Toilet tissue holder shall hold a minimum of two (2) rolls of toilet tissue and be constructed in a manner to prevent free reeling of the tissue paper.

Latrines shall have sufficient rolls of toilet tissue and seat covers to last until the next day’s servicing.

The urinals and toilet seat shall be rust proof and of a material having a nonabsorbent finish. Urinal drains shall have adequate drain flow and/or gravity feed to the holding tank to prevent overflow from the urinal fixture.

The contractor shall firmly anchor individually or in groups, each portable latrine with tie-downs, rope, and staking equipment to minimize unforeseen circumstances which might capsize or cause spillage.

Handicap latrines shall be wheel chair accessible and contain grab bars.

Hand wash stations specifications. PWS Para. 4.4.6.

Tank capacity shall be not less than 24 gallon fresh water capacity and 24 gallons of gray water capacity.

Hand wash stations shall have two (2) liquid soap dispensers and two (2) paper towel dispenser filled with single-fold paper towels. Paper towel supply shall be sufficient to last until the next day’s servicing.

Soap dispensers shall each have an 8 ounce capacity and shall not be less than 1/2 full at any time.

Hand wash stations shall have a foot pump that can pump no less than 1.8 gallon/minute of fresh water.

Zero deviation from Standard.

Random Sample

Performance Objective
Standard
Performance Threshold
Method of Surveillance

Portable Latrine Specifications. PWS Para. 4.4.4, 4.4.5.similar Government directed facility closings. PWS Para. 1.6.4.

Contractor vehicle fire extinguishers shall be tested approved, labeled, and fully charged at all times.

Each latrine shall be completely enclosed with screened roof ventilation window for release of odors and to preclude entry of insects.

Vents will be fitted with a minimum size 16 mesh screening material.

Material used for construction of the latrines shall be heavy gauge galvanized metal, plastic, or Fiberglass and be impervious to moisture or treated with an effective sealer.

All construction joints shall be sealed and contoured to prevent accumulation of dirt.

Latrine tank capacity shall be 60 gallons or greater.

Container tanks shall be water tight without side vents secured to the tanks.

Latrines shall be free of any holes in the walls or doors, have no chemical leaks, and all doors, Hinges, and latches shall operate as intended in manufacturer’s design.

The doors shall be self-closing, tight fitting within ½ inch of the door frame and shall have an inside fully operational lock and outside handle.

Hinges shall be securely attached and tamper resistant.

Urinals shall be securely fastened to the tank or structure.

Zero deviation from Standard.

Random Sample

Performance Objective
Standard
Performance Threshold
Method of Surveillance

Liquid waste hauling Vehicles/equipment. PWS Para. 4.4.7.

The contractor shall secure a required permit and tank certification for all liquid waste hauling vehicles in accordance with all current applicable Federal, State, and Local laws, ordinances and regulations. The contractor shall have equipment capable of moving latrines and hand wash Stations to designated sites.

All equipment shall be in accordance with all current applicable Federal, State, and Local laws, ordinances and regulations

Zero deviation from standard.
Random Sample

The contractor shall service each latrine and hand wash station daily. PWS Para.

5.1.

Services shall include, but not be limited to, complete removal of all gray water and septage.

Cleaning of the interior waste holding tank with a commercial grade cleaner.

Cleaning of the toilet seat and cover with a commercial grade bactericide.

All seats, doors, walls, handles, and floors shall be cleaned and sanitized and free of graffiti.

Recharge waste tank with sufficient quantity of chemicals to ensure an odorless unit. The contractor shall take extreme care to prevent any spillage of the waste tank contents. In the event spillage does occur, the contractor shall thoroughly clean the entire area contaminated by the spill, in accordance with all applicable Federal, State, and Local laws, ordinances and

Regulations. Replenish fresh water in hand wash stations.

Restock toilet tissue, toilet seat covers, hand soap and paper towels.

95% of all daily service are without customer complaints for the month
Random Sample
Performance Objective
Standard
Performance Threshold
Method of Surveillance

The contractor shall service each latrine and hand wash station daily. PWS Para.

5.1.

The Government has the right to request additional cleaning of one or all of the units on site. The contractor will have 24 hours to be on site and clean the requested unit(s) after being notified.
95% of all daily service are without customer complaints for the month
Random Sample

The contractor shall perform Preventive Maintenance Checks and Services (PMCS) on latrines and hand wash Stations. PWS Para. 5.3.

As necessary to ensure all latrines and hand wash stations are water tight, fly proof, neat and in sanitary condition. The contractor shall provide a maintenance checklist on CFE within five (5) days after award of contract.
95% of all working latrines & hand wash stations are w/o customer complaints for the month
Random Sample
The contractor shall deliver all latrines and hand wash stations as required by each Call. PWS Para. 5.4.
Routine deliveries shall be accomplished within 24 work hours after receiving notification of required service.
95% of all routine

Deliveries are without customer complaints for the month.

Random Sample

The contractor shall relocate all latrines and hand wash stations as required by each Call. PWS Para. 5.4.
Relocations shall be accomplished within 24 work hours after receiving notification of required service.
95% of all relocations are without customer complaints for the month.
Random Sample
The contractor shall place all latrines and hand wash stations on a level surface. PWS Para. 5.5.
All latrines shall be placed with the door facing away from prevailing winds and anchored down to prevent tipping over

during high wind conditions in excess of 70 miles per hour.

Upon receipt of an order from the CO, the contractor may coordinate with the on-site Point of Contact (POC) for the correct spotting location of latrines and hand wash stations.

95% of all placements of latrines and hand wash stations are without customer complaints for the month.

Random Sample

The contractor shall remove all latrines and hand wash stations as required by the Call. PWS Para. 5.6.
Removals shall be accomplished within 48 work hours after receiving notification of required service.
95% of all removals are without customer

complaints for the Month.

Random Sample

Each latrine and hand wash station shall be imprinted with the contractor’s name and shall be individually and properly numbered. PWS Para. 5.7.

Each portable toilet and hand wash station shall be numbered. Additionally, the latrines and hand wash stations shall be marked with the following: PRIVATE PROPERTY DO NOT REMOVE TO ANOTHER LOCATION.

The contractor’s vehicles shall be marked with the contractor’s name and correct telephone number.

Zero deviation from standard.
Random Sample
Performance Objective
Standard
Performance Threshold
Method of Surveillance
The contractor shall clean the area contaminated by spillage. PWS Para. 5.9
The contractor shall report the type and kind of spill and provide a sample of the waste product to the Department of Public Works Environmental Office immediately. Any spilled chemicals must be cleaned up in accordance with all Federal, State, and local laws, ordinances and regulations.
Zero deviation from

standard.

100% Inspection

The contractor shall dump waste products (grey water and septage) PWS Para. 5.10, 5.11.3
The contractor will be required to follow local Sewage Treatment Plant rules.

The contractor shall screen waste effluent to be dumped to ensure that cans, bottles, rags, cloth or any foreign objects are not in the waste tank.

These requirements include filling out a sewage dumping log at the dumping station each time waste is to be dumped and cleaning up the dump site after dumping.

All work performed under this contract including dumping shall be in accordance with all applicable Federal, State, and Local laws, ordinances and regulations.

Any violations may result in termination of dumping privileges and require the contractor to dump waste at an approved county or city waste disposal site at no cost to the Government.

Zero Deviation from the Standard.
Random Sample
Performance Objective
Standard
Performance Threshold
Method of Surveillance

The contractor shall not enter RESTRICTED or OFF LIMITS areas.

PWS Para. 5.11.1.

The contractor shall not enter RESTRICTED or OFF LIMITS areas.
Zero deviation from standard.
Random Sample

The contractor shall comply with the State Occupational Safety & Health Administration (OSHA) and FEMA Safety Regulations. PWS Para. 5.11.2.

The FEMA Safety Office shall verify that these regulations and standards are met.

Each item of equipment or property furnished under this contract shall be in safe operational condition and shall comply with all Federal Safety Standards, the American National Standards, and all State Safety Regulations applicable to this equipment or property.

The contractor shall submit a Safety Plan with the call and tailored to each Specific call.

Zero deviation from standard.
Random Sample

The contractor shall use only approved chemical toilet additives. PWS Para.

5.11.4.

The contractor shall use only approved chemical toilet additives in accordance with the Louisiana Code of Regulations.

The Contractor shall submit a list of chemicals used in accordance with FAR 52.223-3, HSAR 3052.223-70 and SHA to the CO & COR.

Zero deviation from standard.
Random Sample
The contractor shall turn-in any lost and found property. PWS Para. 5.11.7.
It is the responsibility of the contractor to ensure all article of possible personal or monetary value found by the contractor to be turned into the Security Office and notify the CO and designated COR immediately.
Zero Deviation from standard.
As Identified

The contractor shall attend the Range Operations Safety Briefing training and obtain a Permanent Range Pass from Range Operations prior to POP. PWS Para. 5.11.8 and 5.11.9.

The contactor shall contact COR directly by the primary communications to determine if roads are passable for delivery and servicing of portable toilets and hand wash stations.

Zero Deviation from Standard.
100% Inspection. Will inspect and evaluate performance each time this is performed.

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