Amendment 001 OUTBOUND Mail Ops Questions Govt Responses 12.8.2020.pdf

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Attached to
Amendment 001 - Outbound Mail Operations Federal contract opportunity
Solicitation number
70FB7021R00000003
Issued by
Federal Emergency Management Agency

About this file

This document provides details for an amendment to a solicitation for outbound mail operations support services. The Federal Emergency Management Agency is seeking these services on an indefinite delivery, indefinite quantity basis for up to five years, with task orders issued on a firm fixed price or cost reimbursable basis. The incumbent contractor currently uses a Multi-line Optical Character Reader and Optical Mark Recognition systems. The solicitation is a small business set-aside under NAICS code 561431 with a response date of December 30, 2020. Prospective offerors must register in the System for Award Management and complete representations and certifications. The amendment clarifies page E-5 of the solicitation and provides sample mail pieces, historic daily mail volume data for 2019-2020, and the current mail format and percentage of letter versus larger mail.

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Questions/Answers

OUTBOUND MAIL OPERATIONS

Solicitation No. 70FB7021R00000003

12/8/2020

1) What is the reason that the Government requires Multi-line Optical Character Reader

(MLOCR) for sorting instead of digitally organizing the information and sending forward in the process to CASS?

Response: The incumbent contractor uses MLOCR and this is our legacy system. There was no plan to upgrade to a newer system at this time.

2) Is there a reason why the Government still uses OMR rather than the more

Sophistication 2D system?

Response: The incumbent contractor uses OMR and this is our legacy system. There was no plan to upgrade to a newer system at this time.

3) What is the FEMA’s current print format (Post Script/mail utility software) manufacture, product name and version?

Response: We use our Mail Utility Module (MUM) to process mail. IBM was the manufacturer of this system. The version number is 1.07.00.00.53

4) Are all or what portion of the letters to be printed monochrome or Color?

Response: FEMA only requires printing in monochrome/black and white.

5) Would you share a sample (PDF) of an outbound mail piece?

Response: See the attached Sample Letter

6) Please provide metrics showing the daily outbound mail volume for 2019 and 2020?

Response: See the attached Historic Data

7) What percentage of the outbound mail is letter mail vs. larger than letter mail?

Response: We have previously done larger than letter mail, but currently we are only doing letter size mail in number 10 envelopes.

8) Please correct the size standard for NAICS 561431 – it should read $16.5 Million.

Response: The NAICS size standard has been updated.

9) NOTE: See clarifications in red on page E-5 of solicitation.

File details come from the government source that posted it. Updated .