SCMS RFI 1.3.pdf

DEPARTMENT OF HOMELAND SECURITY (DHS)

FEDERAL EMERGENCY MANAGEMENT AGENCY (FEMA)

Logistics Management Directorate (LMD), Logistics Systems Division (LSD)

Supply Chain Management System (SCMS)

REQUEST FOR INFORMATION (RFI)

1. EXECUTIVE OVERVIEW & STRATEGIC INTENT

1.1. Purpose: FEMA is conducting market research to identify commercially available capabilities and acquisition approaches for the transition, implementation, operation, maintenance, modernization, and support of its Supply Chain Management System (SCMS). FEMA will assess cloud-based Software-as-a-Service solutions or service models that provide end-to-end supply chain visibility and management for disaster-response commodities and equipment, including procurement and enterprise-resource-planning interfaces, warehouse and transportation operations, in-transit visibility, point-of-distribution support, and financial reconciliation.

1.2. Non-Binding Market Engagement: This RFI is issued solely for market research and acquisition planning purposes. It does not constitute a solicitation, request for proposal, request for quotation, commitment by the Government, or authorization to incur costs. No contract will be awarded as a result of this RFI. FEMA has not made final decisions regarding the requirement, acquisition strategy, competition approach, NAICS code, PSC, contract type, set-aside strategy, period of performance, or solicitation schedule. A response to this RFI is not required to participate in any future solicitation.

1.3. Acquisition Strategy and Contract Vehicle Considerations: FEMA will consider existing

DHS Department-wide and other available contract vehicles, as applicable, in developing its acquisition strategy. This RFI does not indicate a final decision to establish a new contract vehicle or conduct open-market procurement.

1.4. Small Business and Socioeconomic Participation: FEMA encourages capable small business concerns to respond to this RFI, including Small Disadvantaged Businesses, participants in the

Small Business Administration’s 8(a) Business Development Program, HUBZone small business concerns, service-disabled veteran-owned small business concerns, and women-owned small business concerns.

1.5. Proprietary Information and Disclaimers: Respondents shall clearly identify and mark the specific portions of their submissions that contain proprietary or trade-secret information. FEMA will handle properly identified information in accordance with applicable law, regulation, and

DHS policy. Respondents should not submit classified information, CUI, SSI, CVI, PCII, PII, SPII, credentials, system-vulnerability information, or other sensitive operational information in response to this RFI. FEMA may use non-proprietary technical information submitted in response to this RFI to refine the anticipated Statement of Work (SOW) or Performance Work

Statement (PWS).

2. MISSION CONTEXT & ENVIRONMENT

2.1. Mission Profile: FEMA’s LSD seeks industry input regarding continued operations, maintenance, modernization, and support of its SCMS. SCMS supports FEMA disaster logistics activities, including order and inventory management, warehouse and transportation operations, asset visibility, and supply chain reporting.

See the attached Draft SOW for detailed mission, functional, operational, and technical requirements.

2.2. Performance Timeline: Anticipated Period of Performance is one (1) 12-month base period with four (4) 12-month option periods.

2.3. Location of performance: Most work is anticipated to occur at the Contractor’s facility.

Government-site support, travel, and applicable FEMA locations are described in the Draft

SOW.

2.4. Core Constraints & Architecture: FEMA is considering a cloud-based SaaS solution or service model supporting integrated supply chain operations and approved system-to-system interfaces.

The Draft SOW describes the anticipated operating environments, interfaces, continuity requirements, mobile and radio-frequency capabilities, and performance objectives.

For planning purposes, FEMA’s current performance objective is support for up to 400 concurrent users and 5,000 aggregate shipment-dispatch and receipt transactions per 24-hour period. FEMA also seeks feedback on the cost, licensing, architecture, and performance implications of a potential future surge to 1,000 concurrent users.

2.5. Security and Safeguarding Considerations: The anticipated requirement may involve contractor access to FEMA information systems and information requiring safeguarding. Final security, privacy, personnel-suitability, facility-access, information-system, and safeguarding requirements will be established through applicable DHS/FEMA review processes and incorporated into any resulting solicitation. Respondents should identify the security authorization status, service model, authorization boundary, and material dependencies associated with any proposed cloud-based solution.

The Draft SOW identifies anticipated requirements for FedRAMP-authorized cloud services, PIV-enabled authentication, role-based access, encryption, audit logging, incident reporting, continuous monitoring, vulnerability management, and Section 508 accessibility.

2.6. NAICS and PSC Classification: The following NAICS and PSC are preliminary for market research purposes and may be revised before solicitation.

Target North American Industry Classification System (NAICS) Code: FEMA anticipates assigning NAICS code 518210, Computing Infrastructure Providers, Data Processing, Web

Hosting, and Related Services, to this requirement.

Product Service Code (PSC): FEMA anticipates assigning DA10, IT and Telecom - Business

Application/Application Development Software as A Service, to this requirement.

3. ACQUISITION ENGINEERING RECOMMENDATIONS

FEMA encourages industry optimization. Please provide a concise, maximum 2-page statement addressing the following structural items:

3.1. Please state whether the NAICS code appropriately represents the principal purpose of the Draft

SOW. If not, recommend an alternative NAICS code and provide a brief rationale.

3.2. Please state whether this PSC appropriately represents the principal purpose of the Draft SOW.

If not, recommend an alternative PSC and provide a brief rationale.

3.3. FEMA seeks industry feedback on whether the Draft SOW is sufficiently defined to support a fixed-price contract. If not, identify areas that require clarification, refinement, or additional performance standards to establish a measurable and predictable basis for pricing.

3.4. FEMA also seeks recommendations on the fixed-price contract structure that best balances risk, performance, and surge responsiveness for this requirement. Please recommend and justify the most appropriate contract type:

3.4.1. Firm-Fixed-Price (FFP): Appropriate for stable, predictable baseline requirements.

3.4.2. Fixed-Price Incentive (Firm Target) (FPIF): May encourage cost control and performance efficiencies.

3.4.3. Fixed-Price with Economic Price Adjustment (FP-EPA): May address labor, material, and market fluctuations during disaster-response operations.

3.4.4. Alternative contract type: If recommended, identify the approach and provide supporting rationale.

3.5. Surge Capacity and Pricing: FEMA seeks recommendations for a measurable surge-capacity approach. Respondents should identify recommended assumptions and pricing mechanisms for surge support, including activation lead time, user-capacity increments, transaction-volume increments, applicable service-level standards, expected surge duration, and any associated licensing, staffing, infrastructure, or third-party dependency considerations.

3.6. Small Business Set-Aside Viability: Can a small business concern reasonably perform as a prime contractor, with or without teaming or subcontracting? Identify specific work areas that present material barriers to small-business prime performance and recommend acquisition approaches that maximize practicable small-business participation.

3.7. Organizational Conflict of Interest (OCI): Identify any actual, potential, or perceived OCI that may arise from the anticipated scope. Describe the affected Draft SOW task area or requirement and the general nature of the concern at a level sufficient for FEMA to evaluate potential avoidance, neutralization, mitigation, or limitation-on-future-contracting measures. Do not disclose proprietary client, customer, contract, or other competitively sensitive information.

4. VENDOR STREAMLINED PROFILE MATRIX

Respondents shall complete and return the attachment titled “Vendor Streamlined Profile Matrix.xlsx.”

This attachment is intended to collect standardized market-research information regarding the respondent’s business size and socioeconomic status, commerciality, market interest, available contract vehicles, potential contract-type considerations, total Rough Order of Magnitude estimate, small business set-aside viability, and any potential organizational conflict-of-interest considerations.

Respondents should complete all applicable fields and should not delete, rename, or alter the spreadsheet’s columns, worksheets, or response fields. If a field is not applicable, enter “N/A.”

5. TARGETED MARKET RESEARCH QUESTIONNAIRE

Respondents shall complete and return the attachment titled “SCMS Targeted Market Research

Questionnaire.xlsx.”

This attachment requests focused market research information regarding:

• Commercial system architecture, security, and core supply chain capabilities;

• Commercial availability and maturity of relevant solution capabilities;

• Requirements that may require material customization, create significant cost or schedule risk, or limit FEMA’s ability to use existing commercial products or services; and

• Non-binding Rough Order of Magnitude estimates for transition, implementation, recurring SaaS and support services, and optional surge support.

Respondents should provide concise, complete responses based on their current commercially available capabilities. Where applicable, respondents should identify material assumptions, dependencies, third-party products or services, integrations, configuration requirements, or customization needed to support the capability described.

The Government requests this information solely to support market research, acquisition planning, and refinement of the anticipated requirement. Responses do not constitute offers, quotations, certified cost or pricing data, or binding commitments.

6. TARGETED INDUSTRY CAPABILITY STATEMENT

Please provide a concise, maximum 2-page statement addressing your capabilities against the requirement. Do not insert generic marketing material. Address these precise dimensions:

6.1. Core Technical Competency: Detail your proven technical methodology to achieve FEMA’s objectives. Focus on rapid operational deployment, scalability during national disasters, continuity of operations, and secure, sustained cloud-based supply chain logistics support.

6.2. Operational Health & Readiness: Describe your organization’s current or anticipated ability to scale personnel, technical support, and supply-chain resources to support transition, routine operations, and disaster-response surge requirements. Briefly describe relevant staffing, partner, and supply-chain readiness considerations.

6.3. Commercial Customization Benchmarks: Describe your standard commercial practices for modifying or tailoring your solution to unique regulatory or deployment environments, including standard commercial warranties.

7. ATTACHMENTS:

7.1. SCMS Draft Statement of Work

7.2. SCMS Vendor Streamlined Profile Matrix

7.3. SCMS Targeted Market Research Questionnaire

7.4. APPENDIX A Industry Questions Comments & Clarification Matrix

8. SUBMISSION PROTOCOLS

8.1. Format and Page Limits: Submit the narrative response in Microsoft Word (.doc or .docx) or

Adobe PDF (.pdf) format. Submit the completed SCMS Vendor Streamlined Profile Matrix and

SCMS Targeted Market Research Questionnaire in Microsoft Excel (.xlsx) format. Documents must use 8.5-by-11-inch pages and Arial or Times New Roman font at 11-point size or larger.

Charts, graphs, and tables may use font no smaller than 10-point.

Narrative responses may not exceed a total of four (4) pages.

The page limit does not include:

▪ One (1) Cover Page

▪ Completed SCMS Vendor Streamlined Profile Matrix, required

▪ Completed SCMS Targeted Market Research Questionnaire, required

▪ Appendix A, Industry Comments and Clarification Matrix, optional

8.2. Do not include promotional materials.

8.3. Classification & Markings: All submissions must be UNCLASSIFIED. Clearly segment and label any legitimate proprietary data or corporate secrets to ensure protection from public disclosure.

8.4. Questions Submission Deadline: Submit, using the “Appendix A Industry Comments Questions

& Clarification Matrix.xlsx” via email to jillita.bulluck@fema.dhs.gov, emely.winnert@fema.dhs.gov and, gene.garrett@fema.dhs.gov no later than 9:00 AM

Eastern Time (ET) on Monday, November 16, 2026. Use subject line: "RFI Questions – LSD

SCMS – [Vendor Name]"

8.5. Response Submission Deadline: Submit via email to jillita.bulluck@fema.dhs.gov, emely.winnert@fema.dhs.gov and, gene.garrett@fema.dhs.gov no later than 3:00 PM Eastern

Time (ET) on Monday, January 4, 2027. Use subject line: "RFI Response – LSD SCMS –

[Vendor Name]" mailto:jillita.bulluck@fema.dhs.gov mailto:emely.winnert@fema.dhs.gov mailto:gene.garrett@fema.dhs.gov mailto:jillita.bulluck@fema.dhs.gov mailto:emely.winnert@fema.dhs.gov mailto:gene.garrett@fema.dhs.gov