2.2.1- PWS Revision 02.pdf

Performance Work Statement (PWS) Department of Homeland Security (DHS)

Immigration and Customs Enforcement (ICE) Office of Firearms and Tactical Programs (OFTP)

Tactical Emergency Medical Service Recertification (TEMS-R)

Initial Credentialing Course (ICC) Initial Credentialing Course (ICC) w/

Wilderness Emergency Medical Technician (WEMT)

REVISED 2/11/2025

1.0 BACKGROUND

This requirement is for a Wilderness Emergency Medical Technician Course with an Initial Credentialing Course (ICC) add on, a standalone ICC, and a Re-certification class for the U.S.

Immigration and Customs Enforcement (ICE), Tactical Emergency Medical (TEMS) Program.

The ICE Special Response (SRT) and Rapid Response Teams (RRT) have a requirement for their members to attend a Wilderness Emergency Medical Technician course. Additionally, ICE requires the vendor to provide training, as outlined below, to members of the ICE Enforcement Removal Operations (ERO) Tactical Emergency Medical Services (TEMS) program.

2.0 SCOPE

This PWS defines the effort required for the vendor to provide TEMS training. The vendor shall provide all personnel, equipment, tools, materials, supervision, and other items deemed necessary to complete the WEMT and ICC training courses.

3.0 REQUIREMENT

The vendor supplied personnel shall communicate with the ICE ERO TEMS program manager to provide quality assurance of ICE field and clinical medical training. The results of the quality assurance will drive the educational requirements and coursework provided by the vendor to enhance the education of ICE EMTs and provide for employee development. On an as needed basis, the instructors will provide coaching/mentoring before, during, and after emergency scenarios of which the ICE EMTs and paramedics take part in.

The vendor shall provide a per course rate (fully loaded) for each of the courses as described above. The price will include all associated costs such as instructor and facilitator labor, fees (all associated fees which are to be disclosed in the proposal), books, medical supplies, materials, parking, and all other associated costs.

• See attachment Tactical Emergency Medical Services for ERO course equipment and supplies requirement

The Government will require all ICE personnel participating in the Program to attend any and all mutually agreed upon continuing education courses, training and/or recertification courses.

3.1 DETAILED TASKS/TRAINING REQUIREMENTS

3.1.1 NREMT Certification - ICE TEMS providers have a requirement to maintain NREMT certification at the EMT, Advanced EMT (AEMT) or Paramedic levels. These classes shall occur during the period of performance at the vendors training site. Included in this training shall be all course work necessary for ICE TEMS providers to be certified/ re-certified at the EMT, AEMT and/or Paramedic levels in accordance with the National Registry of EMT's requirements and with CPR/ACLS recertification to American Heart Association, American Red Cross, and/or American Health and Safety Institute standards.

3.1.1.1 Initial Credentialing Course (ICC) -- 8 Day course offered one (1) time a year for up to 12 students per class. Class shall include:

• Initial Certification Course is to include:

o AHA: BLS for all providers o ACLS/PALS for advanced providers (online with in person skills, or all in person training) o EMT/AEMT/Paramedic refresher through CAPCE o TECC-LEO 16-hour refresher course.

o All fees for NAEMT, NREMT, AHA are covered in the course cost o Two (2) extra days at the beginning of the ICC for advanced providers

(online) o Initial medical gear for EMT level provider based on ERO TEMS list to be given at the beginning of the course shall be included in the cost o Advanced skills lab with no more than a 4:1 ratio of students to specimens provided with the instruction and all medical equipment needed during the lab to be included in the course cost o Pocket-sized books with current DHS protocols

3.1.1.2 Wilderness Emergency Medical Technician and ICC Course

• Initial EMT certification with Wilderness EMT add on (IEMT+W) is a 34-day course for up to 10 students per class.

• Includes:

o Lodging during course o Meals Monday-Friday o Course books o Clean 10 Panel Drug Screening o National Criminal Background Check o TB Test o American Heart Association BLS certificate prior to class start date o Immunization Titer Test o COVID-19 At home test (5 per student)

• 5 Day Initial Credentialing Course (ICC) immediately following the IEMT+W course:

Different training location (within 300 miles of IEMT+W course location)

The ICC includes:

• Comprehensive review of DHS medical protocols

• Initial TECC certification

NREMT Cognitive Exam scheduling, testing, and fees (testing to take place during ICC)

• Initial medical gear for EMT level provider based on ERO TEMS list to be given at the beginning of the course shall be included in the cost

• Pocket-sized books with current DHS protocols

• Not included in course cost

• Vaccines (provide proof of) o COVID-19 Vaccination o Hepatitis B Vaccination o Current Tetanus Shot o History of Chicken Pox or Varicella Vaccination o Flu Shot (required October-March)

• Hotels during ICC course

• Meals o On weekends during Initial EMT o During the ICC course

• Rental cars

• Transportation to and from training

3.1.1.3 Prerequisites – All ICE Personnel will have meet and provide proof of all the following prerequisites.

o COVID-19 Vaccination o Professional Level CPR Certification o Current Tuberculosis Test o Hepatitis B Vaccination o Current Tetanus Shot o History of Chicken Pox or Varicella Vaccination o Flu Shot (October-March) o Clean 10 Panel Drug Screening o National Criminal Background Check

3.1.1.4 Additional Requirements –

o Indoor training space to accommodate high-fidelity trauma lanes for protection from the weather.

o Modular Close Quarters Battle (CQB) training area that can be manipulated into multiple configurations.

o Two Story Conex tower for multiple story training scenarios o Multiple classrooms equipped with wireless and wired A/V for projectors, TVs, and audio.

o Fully equipped controlled medical resupply cage with ability to outfit up to 18 students for medical scenarios from Care Under Fire to Prolonged Casualty Care (PCC).

o Certified Armory with cameras, alarms, vaulted doors with cement walls and floor o Simunition and UTM marker weapons along with safety equipment to include helmets, vests, eye pro.

o Special Effects Moulage Lab that Accommodates up to 16 role players at a time and is equipped with all equipment needed for custom molds, hasty moulage and onsite application.

o Simulation scenarios which in the fog, sound and lighting.

o Role players to support scenarios o A medical training area equipped with all medical equipment and monitors to care for a simulated patient.

o Advanced Skills Lab room used for cadaver training. With all equipment and supplies to provide a perfused cadaver with a specialist to lead training applicable to the providers scope of practice.

o Tactical Operations Center to be used for command and control during scenarios.

o High Fidelity Medical Simulation Manikins with extremities that are able to be crushed with interchangeable wound sets. Capable of tourniquet application, airway management, wound packing, IV/IO, Needle decompression and chest tubes.

o High Fidelity K9 manikin to treat mass hemorrhage, airway management, provie CPR and IV/IO’s o Certified technicians to run manikins.

o HH-60 Simulator o Little Bird simulator o Virtual Patient Treatment Simulator- Allowing medics to see realistic patient conditions.

o Staff of instructors with extensive experience in law enforcement, SWAT, HRT or Military Special Operations o High altitude training (11,000 feet) within a reasonable distance (1-1.5 hours) from training facilities.

3.1.1.5 State and/or National Registry of EMT’s Re-Certification – The vendor shall provide a minimum of 2 - forty (40) hour re-certification training course at the vendors training site applicable for use of State and/or National Registry of EMT’s recertification to include course materials including PowerPoint slides, lecture notes and other materials developed for the re-certification course. The class should accommodate up to 18 students.

• Re-Certification Course shall include:

o AHA: BLS for all providers (in person training) o ACLS/PALS for advanced providers (online with in person skills, or all in person training) o EMT/AEMT/Paramedic refresher through CAPCE o TECC-LEO 8-hour refresher course.

o All fees for NAEMT, NREMT, AHA are covered in the course cost o Two (2) extra days at the beginning of the recertification course for advanced providers (online) o Resupply medical gear for each provider level based on ERO TEMS list to be given at the beginning of the course shall be included in the cost o Advanced skills lab or Human Analog Simulation models with no more than a 6:1 class ratio. The instruction and all medical equipment needed during the lab shall be included in the course cost o Pocket-sized books with current DHS protocols

3.2 ICE Advanced Provider Annual refresher add on – The vendor shall provide 2 - sixteen (16) hour online add-on class for ICE AEMTs and Paramedics for up to 18 students each class.

3.3 Hands on Training – The vendor shall conduct hyper realistic "hands-on “training in simulated tactical environments, followed by classroom learning and advanced skills/Human Analog Simulations labs at the vendors training site.

3.4 Training Materials – The vendor shall provide all materials to ICE TEMS providers for the successful completion of the training courses, to include textbooks, medical supplies, training aids, equipment, instructors, handouts, and testing materials.

3.5 Medical Contacts - The vendor supplied instructors shall communicate with the ICE ERO TEMS program manager in quality assurance of all ICE field and clinical medical contacts. The results of the quality assurance will drive the educational requirements and coursework provided by the vendor to enhance the education of ICE EMTs and provide for employee development.

3.6 Continuing Education - The vendor shall assist ICE with continuing education of its TEMS providers by providing a minimum of two (2), forty (40) hour re-certification classes.

3.7 Training Schedules - All training and scheduled times shall be at mutually agreed to by the parties prior to conducting any training. A training schedule will be established within 30 days of award.

3.8 Licensing/Registrations - The vendor, shall obtain and maintain in good standing all necessary licenses and registrations necessary to provide the requested training.

3.9 Treatment Protocols - The vendor shall agree to use Department of Homeland Security medical protocols and annexes.

3.10 Written Debriefings - The vendor shall provide a written debriefing to the Program Manager (PM) within five (5) days of performing the tasks described on Appendix A upon the request of ICE.

4.0 GOVERNMENT FURNISHED PROPERTY

N/A

5.0 TRAVEL

The government will fund all travel related to the duties outlined in this PWS in accordance with the GSA Federal Travel Regulations (FTR) and ICE must approve all travel in advance.

6.0 PERIOD OF PERFORMANCE*

Base Year: (FY25) – 12 months (estimated to start on 4/1/2025) o Initial Credentialing Course (1 class x 40-hour (5 day) Course (1) o Tactical Emergency Medical Services Re-Certification Course (1) o Initial Credentialing Course w/Wilderness Course (2)

Option Year 1: (FY26) – 12 months o Initial Credentialing Course (1 class x 40-hour (5 day) Course (1) o Tactical Emergency Medical Services Re-Certification Course (1) o Initial Credentialing Course w/Wilderness Course (2)

Option Year 2: (FY27) – 12 months o Initial Credentialing Course (1 class x 40-hour (5 day) Course (1) o Tactical Emergency Medical Services Re-Certification Course (3) o Initial Credentialing Course w/Wilderness Course (3)

*See TEMS Pricing Schedule attachment for course length and number of students.

7.0 KEY PERSONNEL

The vendor shall provide fully qualified/certified instructors. The instructor(s) should have extensive experience in Federal law enforcement affiliated emergency medical care and Tactical Emergency Medical Support.

8.0 GOVERNMENT POINTS OF CONTACT:

In the event the vendor encounters problems that may prevent the completion of the required service, the vendor shall immediately notify the Contracting Officer (CO) or the Contracting Officers Representative (COR).

9.0 SECURITY

The Government will consult with the University regarding issues related to the proper and necessary medical treatment provided by ICE personnel as a part of the Program.

SECURITY REQUIREMENTS

GENERAL

The United States Immigration and Customs Enforcement (ICE) has determined that performance of the tasks as described in this contract requires that the Contractor, subcontractor(s), vendor(s), etc. (herein known as Contractor) have access to sensitive DHS information, and that the Contractor will adhere to the following.

PRELIMINARY FITNESS DETERMINATION

ICE will exercise full control over granting, denying, withholding, or terminating unescorted government facility and/or sensitive Government information access for Contractor applicants/employees, based upon the results of a Fitness screening process. ICE may, as it deems appropriate, authorize, and make a favorable expedited preliminary Fitness determination based on preliminary security checks. The preliminary Fitness determination will allow the Contractor employee to commence work temporarily prior to the completion of a Full Field Background Investigation. The granting of a favorable preliminary Fitness shall not be considered as assurance that a favorable final Fitness determination will follow as a result thereof. The granting of preliminary Fitness or final Fitness shall in no way prevent, preclude, or bar the withdrawal or termination of any such access by ICE, at any time during the term of the contract. No employee of the Contractor shall be allowed to enter on duty and/or access sensitive information or systems without a favorable Fitness determination by the Office of Professional Responsibility (OPR), Personnel Security Division (PSD). No employee of the Contractor shall be allowed unescorted access to a Government facility without a favorable Fitness determination by OPR PSD. Contract employees are processed under DHS Instruction 121-01-007-001, Personnel Security, Suitability and Fitness Program, dated June 14, 2017, or successor thereto;

those having direct contact with Detainees will also have 6 CFR § 115.117 considerations made as part of the Fitness screening process. Sexual Abuse and Assault Prevention Standards implemented pursuant to Public Law 108-79 (Prison Rape Elimination Act (PREA) of 2003)).

BACKGROUND INVESTIGATIONS

Contractor employees (to include applicants, temporary, part-time and replacement employees) under the contract, needing access to sensitive information and/or ICE Detainees, shall undergo a position sensitivity analysis based on the duties each individual will perform on the contract. The results of the position sensitivity analysis shall identify the appropriate background investigation to be conducted. Background investigations will be processed through OPR PSD. Contractor applicant/employees are nominated by a Contracting Officer Representative (COR) for consideration to support this contract via submission of the DHS Form 11000-25 and ICE Supplement to the DHS Form 11000-25 to the PSD. This contract shall submit the following security vetting documentation to OPR PSD, through the COR, within 10 days of notification of initiation of an Electronic Questionnaire for Investigation Processing (e-QIP), or successor thereto, in the Office of Personnel Management (OPM) automated on-line system:

1. Standard Form 85P (Standard Form 85PS (with supplement to 85P required for those with direct contact with detainees or armed positions)), “Questionnaire for Public Trust Positions” form completed online and archived by the Contractor applicant/employee in their OPM e-QIP account.

2. Signature Release Forms (Three total) generated by OPM e-QIP upon completion of Questionnaire (e-signature recommended/acceptable). Completed online and archived by the Contractor applicant/employee in their OPM e-QIP account.

3. Electronic fingerprints taken at an approved facility OR two (2) SF 87 Fingerprint Cards (current revision) sent to OPR PSD. Additional information regarding fingerprints will be sent to the Contractor applicant/employee from OPR PSD.

4. Optional Form 306 Declaration for Federal Employment. This document is sent as an attachment in an e-mail to the Contractor applicant/employee from OPR PSD.

Completed online and archived by the Contractor applicant/employee in their OPM e-QIP account.

5. If occupying PREA designated position: Questionnaire regarding conduct defined under 6 CFR § 115.117 (Sexual Abuse and Assault Prevention Standards). This document is sent as an attachment in an e-mail to the Contractor applicant/employee from OPR PSD. Completed online and archived by the Contractor applicant/employee in their OPM e-QIP account.

6. One additional document may be applicable if the Contractor applicant/employee was born abroad. If applicable, the document will be sent as an attachment in an e-mail to the Contractor applicant/employee from OPR PSD. Completed online and archived by the Contractor applicant/employee in their OPM e-QIP account.

Contractor employees who have an adequate, current investigation by another Federal Agency may not be required to submit complete security packages; the investigation may be accepted under reciprocity. The questionnaire related to 6 CFR § 115.117 listed above in item 5 will be required for positions designated under PREA.

An adequate and current investigation is one where the investigation was favorably adjudicated within 5 years and not to exceed 7 years, meets the contract risk level requirement, and applicant has not had a break in service of more than two years. (Executive Order 13488 amended under Executive Order 13764/DHS Instruction 121-01-007-01)

Required information for submission of security packet will be provided by OPR PSD at the time of award of the contract. Only complete packages will be accepted by OPR PSD as notified by the COR.

To ensure adequate background investigative coverage, Contractor applicants/employees must currently reside in the United States or its Territories. Additionally, Contractor applicants/employees are required to have resided within the United States or its Territories for three or more years out of the last five (ICE retains the right to deem a Contractor applicant/employee ineligible due to insufficient background coverage). This timeline is assessed based on the signature date of the standard form questionnaire submitted for the applied position.

Contractor employees falling under the following situations may be exempt from the residency requirement: 1) work or worked for the U.S. Government in foreign countries in federal civilian or military capacities; 2) were or are dependents accompanying a federal civilian or a military employee serving in foreign countries so long as they were or are authorized by the U.S.

Government to accompany their federal civilian or military sponsor in the foreign location; 3) worked as a Contractor employee, volunteer, consultant or intern on behalf of the federal government overseas, where stateside coverage can be obtained to complete the background investigation; 4) studied abroad at a U.S. affiliated college or university; or 5) have a current and adequate background investigation (commensurate with the position risk/sensitivity levels) completed for a Federal or Contractor employee position, barring any break in federal employment or federal sponsorship.

Only U.S. citizens and Legal Permanent Residents are eligible for employment on contracts requiring access to DHS sensitive information unless an exception is granted as outlined under DHS Instruction 121-01-007-001. Per DHS Sensitive Systems Policy Directive 4300A, only U.S.

citizens are eligible for positions requiring access to DHS Information Technology (IT) systems or positions that are involved in the development, operation, management, or maintenance of DHS IT systems, unless an exception is granted as outlined under DHS Instruction 121-01-007- 001.

CONTINUED ELIGIBILITY

ICE reserves the right and prerogative to deny and/or restrict facility and information access of any Contractor employee whose actions conflict with Fitness standards contained in DHS Instruction 121-01-007-01, Chapter 3, paragraph 6.B or who violate standards of conduct under 6 CFR § 115.117. The Contracting Officer or their representative can determine if a risk of compromising sensitive Government information exists or if the efficiency of service is at risk and may direct immediate removal of a Contractor employee from contract support.

OPR PSD will conduct periodic reinvestigations every 5 years, or when derogatory information is received, to evaluate continued Fitness of Contractor employees.

The Federal Government is transitioning to Trusted Workforce (TW) 2.0. TW 2.0 is a whole-of-government background investigation reform effort overhauling the personnel vetting process by creating a government-wide system that allows transfer of trust across organizations. All contractor employees will be subjected to the transition and will be enrolled into continuous vetting at a date to be determined and via a to be determined continuous vetting system.

Enrollment will include multiple requirements from all personnel and potential changes to processes, procedures, and systems. This contract will comply with all requirements that facilitate the mandated transition to TW 2.0.

REQUIRED REPORTS

The Contractor will notify OPR PSD, via the COR providing an ICE Form 50-005, Contractor Employee Separation Clearance Checklist, of all terminations/resignations of Contractor employees under the contract within five days of occurrence to the ICEDepartureNotification@ice.dhs.gov group box. The Contractor will return any expired ICE issued identification cards and building passes of terminated/resigned employees to the COR. If an identification card or building pass is not available to be returned, a report must be submitted to the COR referencing the pass or card number, name of individual to whom issued, the last known location and disposition of the pass or card. The COR will return the identification cards and building passes to the responsible ID Unit.

mailto:ICEDepartureNotification@ice.dhs.gov

The Contractor will report any adverse information coming to their attention concerning Contractor employees under the contract to OPR PSD, via the COR, as soon as possible. Reports based on rumor or innuendo should not be made. The subsequent termination of employment of an employee does not obviate the requirement to submit this report. The report shall include the Contractor employees’ name and social security number, along with the adverse information being reported.

The Contractor will provide, through the COR, a Quarterly Report (on a Microsoft Excel Spreadsheet) containing the names of Contractor employees who are actively serving on their contract. The list shall include the Name, Position and SSN (Last Four) and should be derived from system(s) used for Contractor payroll/voucher processing to ensure accuracy. This list is what ICE Industrial Security uses to reconcile the contract quarterly. CORs will submit reports to PSD-Industrial-Security@ice.dhs.gov no later than the 10th day of each January, April, July and October.

Contractors, who are involved with management and/or use of information/data deemed “sensitive” to include ‘law enforcement sensitive” are required to complete the DHS Form 11000-6-Sensitive but Unclassified Information Non-Disclosure Agreement (NDA) for Contractor employee access to sensitive information. The NDA will be administered by the COR to all contract personnel within 10 calendar days of the entry on duty date. The completed form shall remain on file with the COR for purpose of administration and inspection.

Sensitive information as defined under the Computer Security Act of 1987, Public Law 100-235 is information not otherwise categorized by statute or regulation that if disclosed could have an adverse impact on the welfare or privacy of individuals or on the welfare or conduct of Federal programs or other programs or operations essential to the national interest. Examples of sensitive information include personal data such as Social Security numbers; trade secrets; system vulnerability information; pre-solicitation procurement documents, such as statements of work;

and information pertaining to law enforcement investigative methods; similarly, detailed reports related to computer security deficiencies in internal controls are also sensitive information because of the potential damage that could be caused by the misuse of this information. All sensitive information must be protected from loss, misuse, modification, and unauthorized access in accordance with DHS Management Directive 11042.1, DHS Policy for Sensitive Information and ICE Policy 4003, Safeguarding Law Enforcement Sensitive Information.”

Any unauthorized disclosure of information will be reported to ICE.ADSEC@ice.dhs.gov.

SECURITY MANAGEMENT

The Contractor shall appoint a senior official to act as the Corporate Security Officer. The individual will interface with OPR PSD through the COR on all security matters, to include mailto:PSD-Industrial-Security@ice.dhs.gov mailto:ICE.ADSEC@ice.dhs.gov physical, personnel, and protection of all Government information and data accessed by the Contractor.

The COR and OPR shall have the right to inspect the procedures, methods, and facilities utilized by the Contractor in complying with the security requirements under this contract. Should the COR determine that the Contractor is not complying with the security requirements of this contract, the Contractor will be informed in writing by the Contracting Officer of the proper action to be taken to effect compliance with such requirements.

INFORMATION TECHNOLOGY SECURITY

When sensitive government information is processed on Department telecommunications and automated information systems, the contract company agrees to provide for the administrative control of sensitive data being processed and to adhere to the procedures governing such data as outlined in DHS MD 4300.1, Information Technology Systems Security (or its replacement). Contractor employees must have favorably adjudicated background investigations commensurate with the defined sensitivity level.

Contractor employees who fail to comply with Department security policy are subject to having their access to Department IT systems and facilities terminated, regardless if the failure results in criminal prosecution. Any person who improperly discloses sensitive information is subject to criminal and civil penalties and sanctions under a variety of laws (e.g., Privacy Act).

INFORMATION TECHNOLOGY SECURITY TRAINING AND OVERSIGHT

In accordance with Office of the Chief Information Officer (OCIO) requirements and provisions, all Contractor employees accessing Department IT systems or processing DHS sensitive data via an IT system will require an ICE issued/provisioned Personal Identity Verification (PIV) card.

Additionally, Cybersecurity Awareness Training (CSAT) will be required upon initial access and annually thereafter. CSAT training will be provided by the appropriate component agency of

DHS.

Contractor employees, who are involved with management, use, or operation of any IT systems that handle sensitive information within or under the supervision of the Department, shall receive periodic training at least annually in security awareness and accepted security practices, systems rules of behavior, to include Unauthorized Disclosure Training, available on the ICE Training System (ITS) or by contacting ICE.ADSEC@ice.dhs.gov. Contractor employees with significant security responsibilities shall receive specialized training specific to their security responsibilities annually. The level of training shall be commensurate with the individual’s duties and responsibilities and is intended to promote a consistent understanding of the principles and concepts of telecommunications and IT systems security.

mailto:ICE.ADSEC@ice.dhs.gov

All personnel who access Department information systems will be continually evaluated while performing these duties. System Administrators should be aware of any unusual or inappropriate behavior by personnel accessing systems. Any unauthorized access, sharing of passwords, or other questionable security procedures should be reported to the local Security Office or Information System Security Officer (ISSO).

End of PWS