2.2.1 70B06C24R00000175 Attachment 2- Statement of Work.pdf

REQUEST FOR QUOTES (RFQ) 70B06C24Q00000175

ATTACHMENT 2

STATEMENT OF WORK (SOW)

Law Enforcement Safety and Compliance– Red Dot Sight Compatible Duty Holster

Purchase Requisition Number 20144177

April 2024

CBP Duty Holster

1.0 BACKGROUND

1.1 This requirement is for the procurement of Miniature Red Dot Sight (MRDS) Compatible duty holsters in support of US Customs and Border Protection’s (CBP’s) implementation of handgun mounted MRDS. This effort is integral to providing effective Use of Force equipment to officers and agents within US Customs and Border Protection, as well as other agencies both within and outside of the Department of Homeland Security (DHS).

1.2 Participating agencies may include but are not limited to the following, listed below in Table 1.2. This contract shall be awarded and administered by U.S. Customs and Border Protection (CBP).

Table 1.2 Agencies and Abbreviations

DHS Component Abbreviation U.S. Customs and Border Protection CBP

Other DHS Components or Non-DHS Agencies TBD

2.0 SCOPE

2.1 The intent of CBP is to contract for the brand name specific “Safariland Models 6390RDS and 7390RDS duty holsters as well as Solis RDS OWB holsters”, as supported by a brand name justification. This statement of work delineates the required performance and technical specifications for this contract.

2.2 Holsters shall be available for both left and right-handed shooters.

2.3 Holsters shall be available for Glock Gen 5 model numbers 47, 19, and 43X with specific pistol fitment identified at the time of delivery order placement.

2.4 Additional administrative support shall be required, including but not limited to customer service support and invoicing/payment support.

2.5 The holsters will be issued to current officers and agents in the field, as well as to students at the various academies within CBP.

2.6 All vendors shall be manufacturer authorized distributor/retailer (See Section 4.6.1) of the

“Safariland Models 6390RDS, 7390RDS duty holsters and Solis RDS OWB ALS holsters”.

2.7 Holsters and accessories may be listed as separate contract line items or combined into a group

(i.e. holster + belt loop) listed as a single contract line item.

3.0 APPLICABLE DOCUMENTS/STANDARDS:

3.1 DHS Handbook for Safeguarding Sensitive Personally Identifiable Information (Dec. 2017) (available at https://www.dhs.gov/dhs-security-and-training-requirements-contractors)

4.0 TECHNICAL AND ADMINISTRATIVE REQUIREMENTS:

4.1 GENERAL REQUIREMENTS

https://www.dhs.gov/dhs-security-and-training-requirements-contractors

The following requirements apply to all holsters unless noted.

4.1.1 Holster - every holster, including all components, shall be new. Contract shall include the following models;

4.1.1.1 Safariland Part # 7390RDS-8972-411-AG-NP, 7390RDS GLOCK 47 X300U

SAFSEV BLK RH

4.1.1.2 Safariland Part # 7390RDS-8972-412-AG-NP, 7390RDS GLOCK 47 X300U SAFSEV

BLK LH

4.1.1.3 Safariland Part # 7390RDS-28325-411-AG-NP, 7390RDS GLK19 GEN1-5 X300U

SAFSEV BLK RH

4.1.1.4 Safariland Part # 7390RDS-28325-412-AG-NP, 7390RDS GLK19 GEN1-5 X300U

SAFSEV BLK LH

4.1.1.5 Safariland Part # 6390RDS-8972-131-AG-NP, 6390RDS GLOCK 47 X300U STX TAC

BLK RH

4.1.1.6 Safariland Part # 6390RDS-8972-132-AG-NP, 6390RDS GLOCK 47 X300U STX TAC

BLK LH

4.1.1.7 Safariland Part # 6390RDS-2832-131-AG-NP, 6390RDS GLOCK 19MOS X300U STX

TAC BLK RH

4.1.1.8 Safariland Part # 6390RDS-2832-132-AG-NP, 6390RDS GLOCK 19MOS X300U STX

TAC BLK LH

4.1.1.9 Safariland Part # 6390RDS-8972-701-AG-NP, 6TS, 6390RDS GLOCK 47 X300U

CORD MLTCM RH

4.1.1.10 Safariland Part # 6390RDS-8972-702-AG-NP, 6390RDS GLOCK 47 X300U CORD

MLTCM LH

4.1.1.11 Safariland Part # 6390RDS-2832-701-AG-NP, 6TS, 6390RDS GLOCK 19MOS

X300U CORD MLTCM RH

4.1.1.12 Safariland Part # 6390RDS-2832-702-AG-NP, 6390RDS GLOCK 19MOS X300U

CORD MLTCM LH

4.1.1.13 Safariland Part # SOLIS-1-2835-A-7-C8-411-NP-FED, SOLIS GLOCK 19 RDS TLR-7

BLK RT FED

4.1.1.14 Safariland Part # SOLIS-1-2835-A-0-C8-411-NP-FED, SOLIS GLOCK 19 RDS BLK

RT FED

4.1.1.15 Safariland Part # SOLIS-1-2835-A-7-C8-412-NP-FED, SOLIS GLOCK 19 RDS TLR-7

BLK LT FED

4.1.1.16 Safariland Part # SOLIS-1-2835-A-0-C8-412-NP-FED, SOLIS GLOCK 19 RDS BLK

LT FED

4.1.1.17 Safariland Part # SOLIS-1-835-A-7-C8-411-NP-FED, SOLIS GLOCK 17 RDS TLR-7

BLK RT FED

4.1.1.18 Safariland Part # SOLIS-1-835-A-0-C8-411-NP-FED, SOLIS GLOCK 17 RDS BLK RT

FED

4.1.1.19 Safariland Part # SOLIS-1-835-A-7-C8-412-NP-FED, SOLIS GLOCK 17 RDS TLR-7

BLK LT FED

4.1.1.20 Safariland Part # SOLIS-1-835-A-0-C8-412-NP-FED, SOLIS GLOCK 17 RDS BLK

LT FED

4.1.1.21 Safariland Part # SOLIS-1-895-2-7-C3-411-NP, SOLIS GLOCK 43X/48 MOS

TLR7SUB RT BLKCMB

4.1.1.22 Safariland Part # SOLIS-1-895-2-7-C3-412-NP, SOLIS GLOCK 43X/48 MOS

TLR7SUB LT BLKCMB

4.1.2 Accessories - all components shall be new.

4.1.2.1 Safariland Part # QUICK-KIT3-2-NP, QLS19 LOCKING FORK W/TWO QLS22

RECEIVER

4.1.2.2 Safariland Part # 6075CUBL-2-NP, SLOTTED LOW RIDE (DROP) UBL 2.25" BLK

4.2 QUALITY CONTROL and QUALITY ASSURANCE

4.2.1 No changes in design of any holster/part contained within this contract shall take place without the prior approval of the COR and CO.

4.2.2 Holsters which fail any portion of the vendor’s (including manufacturer’s) QC testing shall be rejected and not shipped. No further attempts shall be made to correct or otherwise remediate a holster (or part) which has failed any portion of the QC testing, for purposes of delivery under this contract.

4.2.3 The Government may conduct periodic random Quality Assurance (QA) testing of holsters and/or parts produced under this contract, to ensure items meet Original Equipment Manufacturer (OEM) performance requirements.

4.2.4 QA testing may be conducted by government personnel at a government owned facility or may be conducted by a NIJ Certified Laboratory.

4.2.5 Holsters and/or parts which fail QA testing may be returned to the vendor, at no cost to the Government, and replaced with an equal amount of new supplies. The Vendor shall be notified by the COR, in writing, of the nature of the failure, defect, or deficiency.

4.2.6 Vendor shall take corrective action within seven (7) calendar days of written notification of any contract non- conformance. Corrective action shall include shipping of replacements for all defective, deficient, or suspect holsters and/or parts. The vendor shall also provide a written failure analysis plan to the COR, within seven (7) calendar days. A completed failure analysis report, to include preventative measures, shall be submitted to the COR within 60 calendar days of notification from CBP.

4.3 WARRANTIES

4.3.1 Vendor shall warrant all products contained in this contract to be free of defects and of merchantable quality within the meaning of the Uniform Commercial Code. Vendor further warrants that the product conforms to all applicable requirement as outlined within this Statement of Work and guarantees that the product will maintain a useful shelf life under reasonable storage conditions (both CONUS and OCONUS) for a period of ten (10) years from the date of purchase.

4.3.2 The vendor shall provide to the COR a single point of contact (including name, phone number, and email address) who will handle all warranty claims occurring under this contract.

4.3.3 The vendor shall utilize FEDEX, UPS overnight, or other trackable next day service for all warranty shipments to the government. Ground service may be used for return shipping.

Exemptions may be authorized by the COR on a case-by-case basis. All shipping charges associated with warranty claims (both to and from the government) shall be the vendor’s responsibility.

4.3.4 The vendor shall replace any holster that has a gross failure due to workmanship or material defect with a new complete replacement holster. In cases of broad-based systemic issues that may be corrected by the vendor more efficiently in the field, at no cost to the government, the COR may authorize an alternative plan of corrective action.

4.3.5 Due to operational needs, all defective holsters shall be retained by the government until a replacement holster has been received and issued to the end user. At this time, the defective holster(s) shall be returned to the vendor.

4.3.6 The vendor shall complete and ship to the government all warranty claims within seven (7) calendar days of notification by the COR (or COR authorized designate). Exceptions may be made by the COR for broad based systemic issues requiring high volume returns.

4.3.7 Should any new or modified part be manufactured or recommended by the vendor to rectify any unforeseen defect, deficiency or performance issue, the contractor shall provide the government with the "upgraded" part for every holster purchased during the warranty period.

4.4 GOVERNMENT ACCESS OF CONTRACTOR'S FACILITY:

4.4.1 The vendor shall permit the government to conduct quality control inspections of the vendor’s facility

(including production facility) to ensure consistency of manufacture and quality of products ordered and delivered.

4.4.2 The authorized inspection team shall be identified in writing by the COR or the CO.

4.4.3 The minimum advance notice of inspection shall be three business days.

4.4.4 Inspections may include all aspects of manufacturing, testing, quality control, packaging and delivery

4.5 DELIVERY CAPACITY

4.5.1 The Government requires that a vendor have capacity to deliver a minimum of 1,500 holsters per month with a surge capacity of 2,000 holsters per month.

4.5.2 Orders in excess of the minimum monthly requirements must be shipped in accordance with instructions in any resultant delivery order.

4.6 DISTRIBUTION AUTHORIZATION

4.6.1 Vendor (if not the manufacturer) shall provide a letter from Safariland, indicating that they are an authorized distributor/retailer of the “Safariland Models 6390RDS and 7390RDS duty holsters as well as Solis RDS OWB ALS holsters”. Unauthorized distributor/retailers are not acceptable.

4.7 SHIPPING

4.7.1 Shipping locations may be centralized, or may include individual locations throughout the CONUS, Alaska, Hawaii, U.S. Virgin Islands, and Puerto Rico.

4.7.2 All items are to be shipped FOB destination.

4.7.3 Holsters shall be shipped by either Common Carrier Freight or Express Overnight Shipping (i.e.

FedEx Express Overnight).

4.7.4 Shipping method for each location may be specified by the ordering agency at the delivery order level and may vary depending on location, quantity of holsters, and receiver’s ability to handle freight shipments.

4.7.5 All shipments shall be trackable. Tracking information shall be provided to the COR (or their designate) upon request.

4.7.6 The vendor shall provide advanced notice of shipping via email, two (2) business prior to each shipment.

Notification shall be sent to the COR or COR’s designate, and to the local recipient for each shipping location.

4.8 PACKAGING

4.8.1 Preservation, packaging, and packing for all items delivered shall be in accordance with commercial practice and adequate to ensure acceptance by common carrier and safe arrival at destination.

4.8.2 Pallets and associated packaging, when used for shipping, shall be fully enclosed, and shall be stackable allowing for a second complete pallet to be placed on top of a first complete pallet, without structural problems or damage to the contents of either pallet.

4.8.3 Vendor shall place the contract and delivery order number on or adjacent to the exterior shipping label.

4.8.4 For delivery order locations receiving greater than 5 (qty) units, holsters shall be packaged in bulk and shall not contain individual packaging. Effort shall be made to minimize packing material, including selection of an appropriate size box or pallet container for the quantity being shipped.

4.8 VENDOR PERFORMANCE CONFERENCES

4.8.1 Within 30 days of contract award, the vendor shall host a pre-production meeting at a location of the government’s choosing which may include a virtual option.

4.8.2 CBP and the vendor may meet in person once per year, commencing six months after production begins and continuing approximately every year thereafter. These performance conferences are to discuss contract issues, review the technical and financial status of the contract, discuss vendor and Government performance, and to resolve any problems or other issues as they may arise. Each year, the meeting location shall be at the discretion of the Government which may include a virtual option.

4.8.3 Government attendees may include, at a minimum, the Contracting Officer and/or the Contract

Specialist, and the Contracting Officer’s Representative. Other attendees may include but are not limited to representatives from the various DHS components and/or representatives from the DHS Weapons and Ammunition Commodity Council.

4.9 REPORTING REQUIREMENTS

4.9.1 Delivery schedule of reports.

4.9.1.1 Reports identified below in Sections 4.9.2, and 4.9.3 shall be provided to the Contracting Officer, COR, or his designated representative at the request of the Contracting Officer, COR, or his/her designated representative.

4.9.1.2 Reports shall be provided in electronic format and shall be cumulative throughout the contract.

4.9.2 Warranty Work Reports

4.9.2.1 The Warranty Work Report shall include a line-item summary of all warranty activity;

as well as the numerical totals of claims received, total completed, and the average number of days required for completion.

4.9.2.2 Each line in the report shall contain the following information: agency; purchasing group; RMA #, date vendor was notified; date corrected holster was shipped to vendor; brief statement of the problem; brief statement of the solution, date shipped back to the government.

4.9.2.3 The Warranty Work Report shall be categorized by agency, purchasing group and ordered chronologically by the date the vendor received notification.

4.9.3 Delivery Order (DO) Report

4.9.3.1 The Delivery Order Report shall include a cumulative line item excel spreadsheet of all delivery orders.

4.9.3.2 Each line in the report shall contain the following information: the name of the purchasing agency/group; delivery order (DO) number, unit cost, quantity of units on DO, value of DO, current quantity of units shipped, the current number of units remaining to be shipped, and the total dollar amount spent against the contract up to that point.

4.10 MEDIA STATEMENTS

4.10.1 All press statements and releases related to the contract shall receive advanced written approval by the Contracting Officer (CO) and Contracting Officers Representative (COR).

5. DELIVERABLES AND DELIVERY SCHEDULE:

5.1. Deliverables and delivery schedule will be provided per each individual delivery order.

6. PLACE OF PERFORMANCE:

6.1. Place of performance shall be the contractor’s facilities.

7. PERIOD OF PERFORMANCE:

7.1. The contract will have a three-year period of performance from date of award of the contract.

8. SECURITY:

8.1. All work under this SOW is UNCLASSIFIED but may require secure handling of information designated as for official use only (FOUO)

8.2. Vendor personnel who will perform work on the contract may be required to execute a non-disclosure agreement (NDAs), which must be delivered to the COR prior to commencing work in accordance with DHS policy for safeguarding FOUO information.