70B03C25Q00000152 - Solicitation Statement of Work.pdf

Statement of Work

For

Facility Operations Contract Services (Including Custodial Services, Land and Grounds Maintenance, Refuse Removal, Snow Removal, and Pest Control)

Location:

Address: Spokane Sector Station, Curlew Border Patrol Station. 5Forest Lane Curlew

WA 99118

U.S. Customs & Border Protection U.S. Customs & Border Protection

Table of Contents

1. INTRODUCTION

2. GENERAL REQUIREMENTS

3. SCOPE

4. APPLICABLE LAWS AND REGULATIONS

5. CUSTODIAL SERVICES

6. LAND AND GROUNDS MAINTENANCE

7. REFUSE REMOVAL

8. SNOW REMOVAL

9. PEST CONTROL

10. GOVERNMENT-FURNISHED ITEMS

11. CONTRACTOR-FURNISHED ITEMS

12. PLACE OF PERFORMANCE:

13. PERIOD OF PERFORMANCE

14. CONSERVATION OF UTILITIES

15. CONTRACTOR SUPERVISION RESPONSIBILITIES

16. SUSTAINABILITY REQUIREMENTS

17. ACCIDENT REPORT PROCEDURES

18. USE OF GOVERNMENT PREMISES

19. CONTRACTOR LEGAL REQUIREMENTS, PERMITS/CODE COMPLIANCE

20. HAZARDOUS MATERIALS

21. PHYSICAL SECURITY

22. CONDUCT, SUPERVISION, SCHEDULES, MANAGER QUALIFICATIONS

23. QUALITY CONTROL PLAN

24. CONTRACT DELIVERABLES

25. GOVERNMENT QUALITY ASSURANCE PROCEDURES AND REQUIREMENTS FOR

REMEDYING DEFECTS

26. INVOICE DEDUCTIONS FOR DEFICIENT CONTRACT PERFORMANCE

27. CONTRACTING OFFICER AUTHORITY

28. CONTRACTING OFFICER’S REPRESENTATIVE (COR) RESPONSIBILITIES

29. POINTS OF CONTACT:

DEFINITIONS/ACRONYMS

Statement of Work (SOW)

1. Introduction The purpose of this contract is to obtain facility operational services in support of the U.S.

Customs and Border Protection (CBP), U.S. Border Patrol, Spokane Sector, Curlew BPS.

Attachment A: Worksite Identification Fact Sheet. Under this contract the Contractor shall provide custodial, grounds maintenance, pest control, snow and ice removal, and refuse/trash removal services. All services will be the same unless noted in each requirement and highlighted in yellow.

2. General Requirements All work shall be performed as specified at the U.S. Customs and Border Protection Border Patrol Station sites defined in Section 12, Place of Performance, and Attachment A.

Service work shall be performed five days per week, Monday through Friday, except for snow removal and pest control, which shall be performed seven days per week as needed in accordance with Sections 8 and 9. Services shall be performed between the hours of 6:00 a.m.

and 4:00 p.m. No work shall be performed when the government does not have personnel on duty unless prior approval is obtained from the Contracting Officer’s Representative (COR).

Heavy duty cleaning shall be scheduled in advance and completed after the normal working hours of the building occupants. “Heavy duty cleaning” is defined as any custodial cleaning work that will negatively impact the production of the CBP staff.

The “Facility Services Task and Frequency Chart” in Attachment B defines the minimum tasks and frequencies of work to be performed by the Contractor.

The Contractor shall comply with all applicable environment and sustainability requirements as specified in Section 16, Sustainability Requirements.

3. Scope The Contractor shall provide the following five services needed to properly maintain and maximize the useful life of CBP facilities: custodial cleaning, grounds maintenance, refuse/trash removal, snow and ice removal, and pest control services. Specific service requirements and quality standards are provided for each service category in Sections 5 through 9.

The Contractor shall provide all management, supervision, labor, transportation, supplies, materials, and equipment required to ensure the efficient and effective execution of these services, except as otherwise stated in Section 10, Government-Furnished Items, or elsewhere in this contract. The Contractor shall plan, schedule, coordinate all services, as applicable, and ensure that the facilities are maintained in a clean, neat, and professional appearance at all times.

The Contractor shall immediately notify the COR of any needed repairs, adjustments, or improvements at the facility that are needed for the successful execution of their assigned tasks.

The “Facility Services Task and Frequency” Chart for this property is set forth in Attachment B of this PWS.

4. Applicable Laws and Regulations

• The contractor shall comply with all Federal, (Occupational Safety and Health

Administration (OSHA), Environmental Protection Agency (EPA)), State, and Local Laws, installation regulations, and orders as applicable to this type of service.

• Commercial standards shall be utilized to the maximum extent practicable consistent with the terms and conditions of this contract.

5. Custodial Services

a. Vacuum Carpet The Contractor shall vacuum all carpeted floor areas so that after vacuuming the carpet is clean and free of all visible litter, dust or embedded soil.

b. Shampoo Carpet All locations with carpet shall be shampooed per the carpet manufacturer’s recommendations, and commercial shampooing standards, to be free of spots, stains, chemicals and moisture. The carpet shall be free of unsavory odors including lingering cleaning product odors.

c. Carpet Spot Cleaning The Contractor shall spot clean the carpets to remove all spots. All stains that cannot be removed, tears, burns, and raveling shall be brought to the attention of the COR so that additional steps can be taken to maintain the carpet.

d. Sweep/Vacuum Floors The Contractor shall sweep or vacuum all non-carpeted floor surfaces, including corners and abutments, so that after sweeping the floors are free of spills, trash, visible litter, dust, and debris. No dirt shall be left in corners, under furniture or behind doors. The Contractor shall move chairs, trash receptacles, and easily movable items to sweep or vacuum underneath and return them to their original positions.

e. Mopping Floors The Contractor shall damp mop and spray buff vinyl tile and resilient flooring areas as specified by the material manufacturer’s recommendations. After mopping the floors shall be clean and free of dirt, water streaks, rust stains, mop marks, string, gum, grease, tar, and all foreign matter and present an overall clean and shiny appearance. The Contractor shall display caution signs when cleaning floors in an area where people other than contract personnel are or will be present before the floors are dry.

f. Spray Buff Floors Laminate flooring and ceramic tile floors shall be spray buffed. After the floor surfaces have been cleaned the Contractor shall apply an approved spray buff compound that meets the floor skid coefficient of 0.30-0.43 as established by ASTM E303-93 and buff it into the floors so that the floors have a glossy appearance, and are free of scuffmarks, stains and discolorations. The Contractor shall display caution signs when spray buffing floors in an area where people other than contract personnel are or will be present before the floors are thoroughly dry.

g. Wax Removal and Apply New Wax Old wax shall be removed by using stripping pads, stripping solutions, or a combination of both. Strip and wax all tile and vinyl floors, except for ceramic tile floors, in accordance with the manufacturer’s specifications for the floor type being waxed that meet the skid coefficient of 0.30-0.43 as established by ASTM E303-93. Avoid getting rinse solution on any surfaces other than the floor. Ceramic tile floors shall not be waxed.

All new coats of wax shall be applied to the floor and allowed to dry so that the finish is clean, glossy and uniform in all areas. There shall be no build-up of wax in corners, at doorstops, or next to carpeted areas. Care shall be taken to assure that floor wax is not applied or distributed to doors, walls, cove base, furniture or cabinetry.

h. Clean Walk-Off Mats The Contractor shall vacuum all carpet-type entry walk off mats to remove soil and grit and to restore the resiliency of the carpet pile. Severely soiled walk off mats may need to be removed and heavily cleaned. The Contractor shall sweep, vacuum, or hose-down rubber or polyester entrance mats to remove their soil and grit. Soil and moisture underneath entrance mats shall be removed by the Contractor and mats returned to their normal location after the surfaces have dried.

i. Remove Trash The Contractor shall empty and return to their initial location all wastebaskets, cigarette butt receptacles (ash trays, butt cans, etc.), and other trash containers within the area, including exterior receptacles. Boxes, cans, and papers placed near a trash receptacle marked “TRASH” shall be removed by the Contractor. Any obviously soiled or torn plastic trash receptacle liners in such receptacles shall be replaced. The Contractor shall remove ashes and debris from community cigarette butt receptacles and place in a nonflammable container. The Contractor shall dispose of trash in plastic bags secured with bag ties. The Contractor shall pick up any trash that may fall from the dumpsters during the removal of collected trash. All solid waste collected as a requirement of this contract shall be placed in dumpster containers on the site.

j. Perform Low Dusting The Contractor shall thoroughly remove dust from all horizontal surfaces on windows, walls, and furniture below 8’0” above the floor. After dusting, all dust, lint, litter, and dry soil shall be removed from the surfaces and furnishings, equipment, ledges, window sills, hand rails, etc.

NOTE: In dusting of horizontal spaces, working papers on desks shall not be disturbed.

The Contractor shall not dust typewriters, computers, or other computer equipment, business machines, or equipment of a similar nature.

k. Clean Glass The Contractor shall damp clean mirrors and both sides of all interior glass (excluding windows), display cases, glass trim, partitions, bookcases and any other glass within approximately 8’0” of the floor. After cleaning the glass, there shall be no traces of film, dirt, smudges, water, or tape. The cleaned glass shall not be cloudy.

l. Window Cleaning The Contractor shall clean interior and exterior window surfaces, so that after the windows have been cleaned, all traces of film, dirt, smudges, water and other foreign matter shall be removed from frames, casings, sill, and glass.

m. Clean Exercise Room Equipment Using a germicidal disinfectant, wipe down the surfaces of the exercise equipment, including the mats beneath the equipment, to remove perspiration, dirt, soils and bacteria. When done the exercise equipment shall be free of dirt, dust, streaks, and spots. Ensure that the chemical dwell time specified by the manufacturer has been met.

n. Clean Drinking Fountains The porcelain or stainless steel surfaces and nozzles shall be clean and bright and free from all calcium carbonate, dust, spots, stains, and streaks. Drinking fountains shall be kept free of trash, ink, coffee grounds, chewing gum and other debris during the course of the day.

o. Perform Spot Cleaning The Contractor shall perform spot cleaning by removing smudges, fingerprints, marks, stains, and streaks from the washable surfaces of walls, partitions, baseboards, doors, floors and fixtures. The Contractor shall use an approved germicidal disinfectant to clean restrooms, locker rooms, exercise rooms, break areas, and drinking fountains. The Contractor shall polish brass hardware, floor drains and clean-out covers, aluminum bars, metal fixtures and surfaces, and metal panels on doors with a polishing compound. The cleaning and polishing products shall be those recommended by the material manufacturer for the surfaces being polished. The Contractor shall be responsible for damage to surfaces caused by cleaning chemicals or compounds. The Contractor shall repair or replace damaged property to the satisfaction of the Government. After spot cleaning by the Contractor, the surface shall have a clean, uniform appearance, free of streaks, smudges, fingerprints, spots, stains, marks, and other evidence of removed soil.

p. Restroom/Locker Room/ Exercise Room/Holding Cell Cleaning The locker room, Exercise Room, shower, and holding cell floors shall be swept so that they are free of visible litter, dust, and foreign debris, and accessible areas shall be damp mopped. The Contractor shall disinfect all surfaces of partitions, stalls, faces of toilet bowls, urinals, lavatories, showers, dispensers, and other such surfaces (e.g., floors, walls, countertops, etc.) using a germicidal detergent. The Contractor shall be responsible for damage to fixtures caused by cleaning agents.

The Contractor shall repair or replace damaged property to the satisfaction of the Government.

q. De-scaling Restrooms, Showers, Holding Cells Using an approved chemical de-scaler, the Contractor shall de-scale toilet bowls, urinals, mop sinks, and wash basins to remove accumulated scale and chemical deposits. The entire surface shall be maintained free from streaks, stains, scale, scum, urine deposits, rust stains, and calcium carbonate.

NOTE: Holding cells shall only be entered for the purpose of cleaning or re-supplying when detainees are not present. Only certain people are allowed access when detainees are being processed.

r. Supply Restrooms, Locker Rooms, Kitchen/Break Areas, Holding Cells The Contractor shall initially supply restrooms, locker rooms, kitchens, break areas, and holding cells with toilet paper, paper towels, plastic garbage bags and liners for inside and outside garbage cans, and hand soap. After this initial supply the rooms shall be checked regularly and stocked so that supplies do not run out prior to the next re-supply period. When large activities are scheduled by the command, additional stock shall be made available so that it does not run out during the activity.

In accordance with FAR clause 52.208-9, Contractor Use of Mandatory Sources of Supply or Services, supplies provided by the Contractor for Government use that are on the Procurement List maintained by the Committee for Purchase From People Who Are Blind or Severely Disabled are required by law to be obtained from nonprofit agencies participating in the program operated by the Committee for Purchase From People Who Are Blind or Severely Disabled (the Committee) under 41 U.S.C.8504.

NOTE: The Contractor shall replenish all dispensers in all toilet rooms to maximum capacity during the last day of the contract period. Paper supplies and hand soap remaining at the termination of the last official workday shall not be removed from the dispensers. Contractors may elect to change out the dispensers at the beginning of their contract, at their own cost, to allow them to standardize with their paper goods supplier. The old dispensers and any new dispensers shall remain the property of the government.

s. Perform High Dusting The Contractor shall perform high dusting so that after dusting all dust, lint, cobwebs, litter, and dry soil shall be removed from all surfaces 8’0” or more above the floor surface, including but not limited to window blinds, ceiling fans, crown molding, and air supply/return vents.

t. Clean Light Fixtures The Contractor shall clean both permanently mounted and freestanding light fixtures. All light fixtures shall be kept free of bugs, dirt, dust, grease, or other foreign matter. This includes all light fixtures inside and outside the building except pole-mounted fixtures that require a bucket truck to access. Ceiling mounted fixtures above the 8’0” height shall be cleaned on the “Perform High Dusting” schedule.

u. Check and replace light bulbs The Contractor shall check all interior and exterior lighting fixtures regularly to determine which bulbs have failed. The Contractor shall report the pole-mounted lights that are not working to the COR for replacement. All other lights shall be re-lamped within 24 hours. When new bulbs are installed by the Contractor, the month/year shall be recorded in ink on the base of the bulb. Any fixtures that do not illuminate after re-lamping shall be reported to the COR for additional repair efforts. The Government will provide a user stock of bulbs for each facility’s standard bulbs. Specialty bulbs that are not stocked shall be noted and requested by the Contractor through the COR. The Contractor shall request additional user stock from the COR when their supplies get low. Contractor is responsible for installing new bulbs/lamps, not for furnishing them.

v. Clean Window Blinds All window blinds shall be cleaned regularly to maintain a clean and fresh appearance. All louvers, sashes, cords, and panels shall be cleaned and kept free from dust, dirt, and stains, and shall not be sticky to the touch. Any broken louvers, cords, or defective blinds shall be reported to the COR for additional repair efforts.

w. Snow and Ice Removal under 2” Snow removal under 2” is considered to be part of the regular custodial services. Snow shall be removed from the regular high traffic and entrance walkways. De-icer shall be applied as needed to keep these areas free from ice.

6. Land and Grounds Maintenance NOTE: Because of varying, uncontrollable, weather conditions that affect the growth of vegetation, tasks shall be performed as often as necessary in order to meet the established performance standards, with the exception of routine grounds cleaning (see Section 6(a)), which shall be performed daily. The Contractor is expected to maintain the grounds in a manner that will present a well-groomed appearance throughout the year and eliminate unwanted vegetative growth.

The Contractor shall sign into the station log or provide notice upon arrival before beginning work.

a. Perform Grounds Cleaning The Contractor shall clean grounds, landscape beds, driveways, parking areas, indoor parking areas, and sidewalks so that after cleaning they are free of dirt, dust, paper, trash, bottles and other discarded material. The Contractor shall remove empty boxes and remove cans from the premises. Outdoor parking areas shall be cleaned to remove caked mud and dirt. Oil-type stains from parking areas shall be degreased and cleaned when noticed.

b. Grass Mowing Grass shall not be cut while wet from heavy dew or rainfall, unless the job is specifically authorized by the COR. The Contractor shall mow all lawn areas on the property such that a uniform grass height between 1½” to 3” is maintained at all times. All grass shall present a well-groomed appearance at all times. Where practical, each successive mowing shall be in different directions, at approximately right angles to the direction of the previous mowing.

The cutting edges of all mowing equipment used shall be kept in sharp condition. Bruising (grass blade ends turn brown) or rough cutting of grass is not acceptable. Mowers shall be of a type that causes clippings to be distributed evenly over the cut area. Cut grass clippings shall not be visible when dried. Use of a mulching mower or clippings catcher may be used. If the mowers used cause the grass to windrow, the windrowed grass shall be removed and hauled away from Government property to prevent thatch buildup. Aeration shall be done every other year or as needed as determined by the COR.

c. Maintenance of Non-landscaped Areas The Contractor shall mow all non-irrigated landscaped areas including barrow ditch along road, swales, ponds, and water retainage areas at regular intervals during the year so that the vegetative growth does not exceed a height of 6 inches. Cuttings in these areas shall not be left in rows or piles that deprive the vegetation of sunlight but shall be removed or dispersed by mulching-type blades.

d. Fence Lines The base of fence lines shall be maintained as a “no grow” band 3-4 inches wide on each side of the fence base. Non-permanent chemical means shall be used to prevent vegetative growth.

e. Grass Edging Grass adjacent to asphalt or concrete walks or driveways shall be trimmed and present a neat appearance. The Contractor shall trim grass so as to maintain a growth-free area between 1" and 1½” away from obstacles such as buildings, curbs, walkways, flagpoles, signs, parking lots, and mow curbs. The Contractor shall remove the roots of all weeds so as to maintain a 12" diameter growth-free area around trunks of all trees and shrubs. Edging shall be achieved through mechanical, non-chemical means.

f. Weed Control Weeds on building grounds shall be controlled and eliminated in order to present a neat, well-maintained appearance at all times. The Contractor shall maintain all landscaped areas (lawn and flowerbeds) weed-free. All noxious weeds, vines, and other unwanted vegetation shall be removed from all asphalt, concrete and building foundation perimeters either by mechanical or by non-permanent chemical means.

Environmentally safe chemicals approved for public use, or available off the self in stores, shall be applied. If applicable, Safety Data Sheets (SDS) must be presented to the COR prior to application.

g. Fertilizing The Contractor shall spread fertilizer over landscaped areas so that the fertilizer covers the area evenly. Lawn areas shall be fertilized as needed to ensure that they maintain a healthy green color and appearance. The Contactor shall provide equipment to spread fertilizer.

The areas where fertilizer has been spread shall be watered to a depth of 1” after applying fertilizer.

h. Watering The Contractor shall water shrubs, flowerbeds, hedges, trees and lawn areas.

Watering shall be accomplished so that all landscaped areas are watered as needed per the specific plant needs and weather conditions during the growing season. The Government will not provide hoses and sprinklers if no irrigation system is installed. Curlew Station does not have an irrigation system and will require hoses and sprinklers.

i. Lawn Irrigation System Maintenance The Contractor shall maintain the installed irrigation system to ensure that all shrubs, flowerbeds, hedges, trees, and irrigated lawn areas receive proper watering. Watering shall be accomplished so that all areas are watered as needed per the specific plant needs and weather conditions during the growing season. The Government shall provide hoses and sprinklers if the irrigation system is not available. The Contractor shall properly maintain and winterize the irrigation system or hoses to prevent freeze damage and provide re-activation service when the threat of cold weather damage has safely passed. This is includes properly blowing out the system and any necessary procedures to ensure the system is properly winterized. The Contractor shall verify that all features of the irrigation system are in proper operating order and all obstructions removed as soon as discovered. This includes all valves and controls of the irrigation system. The Contractor is responsible for maintaining and repairing the irrigation system up to the main water shut-off value for the system. No Irrigation system in installed.

j. Rake and Remove Leaves Fence areas, shrub beds, flowerbeds, turf areas, sidewalks, drains, roadways and other surfaces shall be maintained free of leaves and other debris. Leaves shall be removed from all areas where they have been blown or scattered.

k. Parking Lots, and Driveways The Contractor shall clean all asphalt and concrete parking lots and driveways, so that they are free of trash, gravel, mud, weeds, leaves, rocks and other debris. Air blowers may be used to assist with the cleaning as long as all remaining loose, unsightly debris is removed before the Contractor departs. Weeds growing in cracks shall be mechanically removed or eliminated through the use of an environmentally safe herbicide. The SDS information for it shall be provided by the Contractor to the COR. Oil spills shall be cleaned using an oil-absorbent compound or COR-approved alternate, environmentally safe material provided by the Contractor. The compound shall not be left on the lot overnight. The Contractor shall take full responsibility for the proper disposal of oil-contaminated materials. The driveway or parking lot shall be free of oil or stains that can be tracked onto the sidewalk or into the building. Vehicles which have apparent leaks of oil, coolant, fuel, or other liquids shall have their license plate information provided to the COR so that vehicle repairs can be made to control the leakages. Gravel driveways and lots shall be kept weed and debris free. Areas being cleaned shall be marked off with Contractor-provided traffic cones.

l. Shrubs and Bushes Shrubs and hedges shall be trimmed in a box fashion before new growth exceeds five inches. They shall be pruned and trimmed to stay off the building at least 6 inches.

They shall be irrigated to keep bushes alive and vibrant.

7. Refuse Removal Disposal Procedures All rubbish, trash, garbage, solid waste, brush and grass clippings, and recyclable materials shall be removed from the premises to a disposal facility certified by the State/Local Government for such disposal. The Contractor shall provide all necessary dumpsters, equipment, permits, insurance, personnel, can liners, and supervision to perform this work. The Contractor shall also maintain the collection points, disposal bins, and dumpsters. Trash shall be removed from the premises as often as necessary to ensure a sanitary and odor-free environment.

There shall be no overflow refuse left around containers or in the trash rooms. If this service is subcontracted, the Contractor shall be responsible for making all payments for the regular removal of refuse to the trash collection vendor and shall keep the payments up to date for these services.

All Contractor-furnished dumpsters and disposal bins shall be removed from the premises at the end of the contract.

Container Locations The current locations of dumpsters shall be maintained by the Contractor and coordination of pickups with the trash collection vendor (if a subcontractor) shall be performed by the Contractor.

8. Snow Removal The guidelines outlined in this document DO NOT in any way supersede the CBP Emergency Procedures Manual, but provide supplemental guidance for site security and achieving the maximum vehicle and pedestrian safety relative to snow and ice conditions on this property.

General Requirements The Contractor is fully responsible for the plowing, collection and removal of snow and ice. De-icing and sanding shall be performed as needed in order to have the sidewalks and pavement be as bare as the weather will permit, and all hazardous ice-slipping areas shall be eliminated. The Contractor must furnish the equipment necessary to perform these tasks efficiently. Snow and ice removal shall be performed, as needed, seven days per week.

The Contractor shall meet with the COR initially after contract award and prior to October 15th each year thereafter to review, develop and submit an annual snow removal plan tailored for the site. The snow removal plan shall be submitted no later than October 15th of each year and approved by the COR. This plan shall identify snow piling points or storage areas, priority areas for clearing, structures and low curbs, manhole covers, grates, and speed bumps that will need to be avoided when the snow is being pushed and collected. In addition, the snow removal plan shall identify all proposed ice removal materials.

A schedule shall be established that provides sufficient time for the parking and traffic lanes to be cleared before the scheduled workday, including weekends. Each workday currently begins at 6:00 a.m. Business hours are subject to change during the life of this contract. Snow removal must be completed at least 30 minutes prior to the beginning of the scheduled workday.

Priority of Service If the Contractor (or snow removal subcontractor) performs other snow removal services in the local community, the CBP property shall be listed and serviced as the highest-priority property, other than hospitals and emergency routes, on the Contractor’s snow removal commitment list. Performance shall begin automatically and immediately without request or call from the government when local daily or overnight snow accumulations reach two

(2) inches. The Contractor shall ensure that snow and ice removal shall be completed 30 minutes prior to the time that building occupants report for work, which is currently 6:00 a.m. local time.

Snow Removal Service The Contractor shall perform snow removal when snow accumulations reach two (2) inches or more on a level surface. Additionally, ice removal shall be performed whenever there is ice accumulation of any amount (e.g., due to freezing rain). Ice or other hazardous conditions shall be treated with approved ice removal materials only. Ice materials approved shall be non-corrosive and safe for animals, including dogs and horses. If authorized in advance by the COR, the Contractor may temporarily suspend snow removal during a continuous snowfall event. On a case-by-case basis, safety concerns may require the COR to provide additional instructions prior to or during snow removal in order to address unusual conditions that pose a risk to the safety of CBP employees or the public.

The Contractor shall be responsible for monitoring snow and ice conditions and responding with the appropriate manpower and equipment to ensure the removal areas are clear of ice and snow accumulations. When snowfall (or continuous snowfall) is deep enough to cause drifting or snow accumulations two (2) inches or more, removal areas shall be automatically plowed, blown or pushed clear at least 30 minutes before the scheduled workday (currently 6:00 a.m.) in order to ensure safe essential pedestrian and vehicle traffic.

Ice melt and sand shall be used to reduce slipping hazards due to ice and snow as needed. Safety Data Seets (SDS’s) shall be provided to the COR. Calcium Chloride, or another non-concrete damaging product, shall be used on all concrete surfaces and concrete sidewalks. Other ice melt materials and methods, as approved by the COR in the snow removal plan, may be used on concrete and asphalt surfaces. Ice melt products must be “Pet Safe” for dogs. A 10 ft. clear path, at least 36 inches wide, must be made from any entrance door to areas such as a parking lot and other non-sidewalk areas.

When time permits, snow and ice shall be removed from all on-site catch basins to allow adequate runoff of melting ice and snow. No snow or ice shall be dumped on or near trees, shrubs, or flower beds. Grass areas and other collection areas identified on the snow removal plan shall be used as the primary accumulation areas as approved by the COR. Snow may be deposited in the storm water runoff retaining areas/ponds. No snow may be piled over areas that are a septic system or septic drain field area.

Snow and ice must be moved off site if there is insufficient space on the property to accommodate the piling of snow, or when it becomes so high that it interferes with the operations or parking on the property. This snow must be removed and hauled off site by the

Contractor to an appropriate snow dump area in compliance with City, County and other local ordinances. All snow and ice removal work shall be performed in a manner so as not to encumber walkways, entrances, exits, or streets. The primary focus of all these removal efforts is to maximize the safety of the Border Patrol station staff and the general public.

Removal Areas Removal areas include entrances, steps, landings, sidewalks, roadways, parking areas and other hard surface areas subject to vehicle and pedestrian traffic. Normally used pathways by staff shall also be kept as clear as the weather permits. All vehicle and man gates, gate traverse pathways, sensors, card readers, and signage shall be kept clear to allow for their proper functioning.

Special Removal Areas Snow shall be removed from in front of garage doors. Shovel around bulk gasoline tanks, gates, generator, gate access controls, HVAC outside systems, Radiation Portal Monitoring (RPM) equipment, areas around the dumpster, and gate entrance and exit traffic lanes. The area around gasoline fuel stations shall include bare concrete from the tank to the edge of the island slab. Areas around card swipe access points shall also be kept clear of snow to allow for full access by either a vehicle or a pedestrian, based on the individual intended type of access.

Cleaning The Contractor shall remove all debris prior to beginning the work of snow removal.

The area shall be policed for any remaining trash and debris and hauled away from Government property by the Contractor. After the last snowfall that required plowing, the Contractor shall remove all excess sand, rock, and debris that have accumulated on the landscaped areas, sidewalks, driveways, and parking areas during the course of the winter. This excess material shall be removed from the site as needed so as not to accumulate on landscaped areas or clog on-site drainage systems.

Damage Repair/Replacement The Contractor is responsible for the repair or replacement of any damage caused by the snow removal activities to include, but not limited to, lawn, landscaping, fencing, light poles, pavement, curbs, sidewalks, etc. The Contractor shall identify all obstructions, low curbs, manhole covers, drainage grates, bollards, and other elements on the government’s buildings and grounds so that they can be marked by flagging and notation on the snow removal plan to minimize damage during the snow and ice removal process.

Equipment and Labor Requirements The Contractor shall furnish the necessary labor and supervision to clear snow and ice from the facility. The Contractor shall furnish trucks, snow blowers, and other equipment as required to complete the snow plowing or snow and ice removal process in a timely manner. The Contractor shall furnish capable, trained, and licensed drivers in sufficient numbers to ensure that they are operated safely and efficiently. The Contractor shall furnish relief drivers, when extended periods of work require it, in accordance with State and Federal laws. All equipment must be in proper mechanical operating condition and fully equipped with all safety harnesses, traction chains and tracks, guards, accessories, and lights as required for their safe and efficient operation. All vehicles shall be properly registered and insured in accordance with State Laws.

9. Pest Control Supervision Responsibilities The Contractor shall furnish all supervision, labor, material and equipment necessary to accomplish the surveillance, trapping and pesticide application components of the Contractor’s Integrated Pest Management (IPM). The Contractor shall also provide detailed, site-specific recommendations for the structural and procedural modifications necessary to achieve thorough pest elimination and prevention.

General Worksite Information Refer to Worksite Identification fact Sheet (Attachment A) for site-specific information. Access to facilities shall be coordinated with the COR or designated local Government Point of Contact (GPOC) during the hours of operation as specified. The Contractor shall physically show the COR or GPOC where the extermination materials were applied during the visit. External bait traps shall be child and animal safe and be periodically checked for damage, movement, and proper bait levels.

Initial Inspection of Facilities The Contractor shall conduct a thorough initial inspection of each site within 10 calendar days of contract award. The purpose of the initial inspections is for the Contractor to evaluate the pest control needs of all premises, to identify problem areas, and to determine what procedures will be implemented in different areas of the compound.

Pest Suppression The Contractor shall eliminate and adequately suppress the following pests, including but not limited to: indoor invasions and outside populations of snakes, racoons, skunks, wasps, hornets, yellow jackets, and other stinging insects, rodents, rats, mice, cockroaches, ants, fire ants, pharaoh ants, flies, spiders, ticks, fleas, winged termite swarms, and any other arthropod pests.

Integrated Pest Management (IPM) Plan Before rendering service, the Contractor shall provide a comprehensive IPM Plan for the building(s) site specified in this document within 10 calendar days of contract award. The IPM Plan shall describe the Contractor’s proposed control strategies. Control strategies in an IPM Plan shall extend beyond the application of pesticides to include structural and procedural modifications that reduce the food, water, harborage and entry points used by pests. Each IPM shall be accepted and approved by the COR.

Proposed Methods and Equipment for Service The Contractor shall provide a summary of proposed control methods, including current labels and Safety Data Sheets (SDS) of all pesticides to be used. SDS’s shall be submitted for pesticides, application equipment, rodent bait boxes, insect and rodent trapping devices, pest monitoring devices, pest surveillance and detection equipment and any other pest control devices or equipment that may be used to provide service. All SDS information shall be submitted within 10 calendar days of contract award.

Should the Contractor propose to use a product different than the one previously proposed, or if the SDS is updated, a new SDS shall be submitted 10 calendar days before application.

Service Schedule and Times Integrated Pest Management involves inspection of the sites, inspecting and treating areas, and providing feedback on problems areas to the COR and designated on-site GPOC. A routine maintenance program consisting of one (1) visit every three months is required to minimize or eliminate any pest infestations.

The Contractor shall provide in its IPM plan a complete service schedule that includes the planned frequency of Contractor visits and the approximate duration of each visit. The Contractor must notify the property 48 hours in advance of their planned extermination visit and the property must agree with the scheduled date. The Contractor shall perform routine pest control services during the hours of operation unless otherwise approved by the COR. In the event of a possible need for an emergency treatment, the COR shall work with the Contractor to determine whether an emergency situation exists before applying any pesticides.

Commercial Applicator Technician Licenses The Contractor and technicians shall have the proper pest control licenses required by the state and any other applicable regulatory agency.

Performance Standards and Reporting The Contractor shall control pest populations in accordance with the performance standards provided in the Performance Requirements Summary in Section 30. Any problems, issues, or concerns that arise during a property visit shall be reported to the Government POC and COR in writing.

Recordkeeping The Contractor shall be responsible for maintaining a pest control logbook or file for each building site specified in this contract. Each logbook shall contain the approved Pest Control Plan for that facility, including labels and SDS sheets for all pesticides used, all pest control devices and equipment used in the building, and the service schedule for the building.

Each service ticket shall include report forms documenting all information on pesticide applications that include the type of pesticide, the application rate, and the total amount applied.

Notes regarding any pest sightings or local customer complaints, and an evaluation of the sanitation and environmental status of the building and grounds, shall be recorded in the logbook. The logbook shall be made available to the CO or COR upon request.

Use of Pesticides The Contractor shall be responsible for the application of pesticides in accordance with the label. All pesticides used by the Contractor must be registered with the U.S.

Environmental Protection Agency (EPA). Transport, handling and use of all pesticides shall be in strict accordance with the manufacturer's label instructions and all state and applicable regulatory agencies.

The Contractor shall adhere to the following rules for pesticide selection and use: The Contractor shall use non-pesticide methods of control wherever possible. Pesticide application shall be made to address specific needs and is not subject to a set schedule. As a general rule, application of pesticides in any inside or outside area shall not occur unless visual inspections or monitoring devices indicate the presence of pests in those areas. Preventive pesticide treatment of areas where surveillance indicates a potential insect or rodent infestation is acceptable, if approved by the COR. When it is determined that a pesticide must be used in order to obtain adequate control, the Contractor shall employ the least hazardous material using the most precise application technique and the minimum quantity of pesticide necessary to achieve control. Application of pesticide liquid, aerosols or dust to exposed surfaces shall be restricted to unique situations where no alternative measures are practical and application is approved by the COR. The Contractor shall take all necessary precautions to ensure staff safety and to ensure that that pesticides are well contained to their site of application.

Rodent Control As a general rule, rodent control inside occupied buildings shall be accomplished with mechanical trapping devices. All such devices shall be concealed out of view and in protected areas so as not to be affected by routine cleaning and other operations. Trapping devices shall be checked on a schedule approved by the COR. The Contractor shall be responsible for disposing of all trapped rodents and all rodent carcasses in an appropriate and timely manner. In circumstances when rodent pesticides are deemed essential for adequate rodent control inside occupied buildings, the Contractor shall obtain the approval of the COR prior to applying any interior rodent pesticide treatment. All rodent pesticides, regardless of packaging, shall be placed either in locations inaccessible to children, pets, wildlife and domestic animals or in EPA-approved, tamper-resistant bait boxes. As a general rule, rodent pesticide application(s) outside buildings shall emphasize the direct treatment of rodent burrows, wherever feasible.

Pest Control Billing: Pest control services may be billed monthly as a separate line on the Contractor’s invoice. Dates of treatment and the treatment provided shall be attached to each invoice or included on the invoice itself.

10. Government-Furnished Items The following items will be furnished by the Government:

10.1 Electric Power Electrical power at existing outlets for the Contractor to operate such equipment as is necessary in the conduct of his work.

10.2 Hot and Cold Water Hot and cold water, as necessary, limited to the normal water supply provided in the building. No special heating or cooling of the water will be provided.

10.3 Storage Space Space in the building for the storage of supplies and equipment to be used in the completion of work under the contract will be provided. The Contractor shall maintain this space in a neat and orderly condition. No flammable or explosive liquids such as gasoline may be stored in the buildings. The Government will not be responsible for damage or loss to the Contractor's stored supplies or equipment. A secured janitor's closet will be provided for storing supplies and equipment.

10.4 Light Bulbs and Lamps Replacement light bulbs and lamps will be furnished by the Government for Contractor installation.

11. Contractor-Furnished Items The Contractor is responsible for obtaining and/or providing the following items:

11.1 Permits/Licenses In performing the work covered by this contract, the Contractor shall obtain and maintain in effect all necessary permits and licenses required by Federal, State or Local government or subdivisions thereof, or by any other duly constituted public authority.

Furthermore, the Contractor shall obey and abide by all applicable laws and ordinances.

11.2 Supervision, Supplies, Materials, Transportation, and Equipment The Contractor shall furnish all supervision, supplies, materials, transportation, and equipment necessary for the completion of the work covered by this contract unless otherwise specified. Upon request of the COR or CO, the Contractor shall submit a list with the names of the manufacturer, the brand name, and the intended use of each of the cleaning chemicals or agents intended for use in the completion of the work. The Contractor must provide the SDS sheets for all chemicals and cleaners.

11.3 Consumable Supplies The Contractor shall furnish all toilet paper, paper towels, plastic garbage bags, trash can liners, and hand soap for Government use in accordance with the requirements of Section 5 of this PWS (“Supply Restrooms, Locker Rooms, Kitchen/Break Areas, Holding Cells”). These products shall be of a type and style which are compatible with dispensers already installed in the building unless the Contractor decides to replace them to facilitate the use of their own products. The products must also meet the sustainability requirements of Section 16.

In accordance with FAR clause 52.208-9, Contractor Use of Mandatory Sources of Supply or Services, supplies provided by the Contractor for Government use that are on the Procurement List maintained by the Committee for Purchase From People Who Are Blind or Severely Disabled are required by law to be obtained from nonprofit agencies participating in the program operated by the Committee for Purchase From People Who Are Blind or Severely Disabled (the Committee) under 41 U.S.C.8504. This includes the following supplies:

• Trash can liners and trash bags

• Toilet paper

• Paper towels

• Hand soap

11.4 Safety and Equipment Condition The Contractor shall use only chemicals which are environmentally safe. The Contractor shall furnish and display caution signs to be used when cleaning floors where people other than Contractor personnel are present before the floors are dry. All equipment shall have bumpers and guards to prevent marking or scratching of fixtures, furnishings, or building surfaces.

11.5 Loss of Equipment The Government shall not be responsible for the loss of tools, equipment, or materials sustained by the Contractor.

12. Place of Performance:

U.S. Border Patrol Curlew 5 Forest Lane Curlew WA 99118

Building Entity and Building unit will be provided in Attachment A

Additional details are available in Attachment A, Worksite Identification Fact Sheet.

Additional facilities within Spokane Sector may be incorporated into this contract via future contract modifications. It is contemplated that two (2) office trailers located in Spokane, WA, will be incorporated into this contract at a later date.

13. Period of Performance The period of performance of this contract consists of one base year and two option years. The period of performance of each contract period is as follows:

Base Year: April 1, 2025 – March 31, 2026 Option Year 1: April 1, 2026 –March 31, 2027 Option Year 2: April 1, 2027 – March 312028 Option year 3: April 1, 2028- March 31, 2029

Option years shall be exercised based on the requirements of the Government and in accordance with Federal Acquisition Regulations (FAR) Clause 52.217-9 as contained in the contract.

14. Conservation of Utilities Operating Conditions The Contractor shall instruct its employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions, as noted below, which minimize the waste of utilities.

Lights Lights shall be used only in areas where and when work is being performed.

Controls for Heating, Ventilation and Air Conditioning Systems Workers shall not adjust mechanical equipment controls for heating, ventilation and air conditioning systems.

Water Faucets/Valves Water faucets or valves shall be turned off after the required usage has been accomplished.

Malfunctioning Faucets, Electrical Outlets, Switches, etc. Any malfunctioning faucets, electric outlets, switches, or other building elements shall be identified by room number and location and presented to the COR for follow up as soon as they are found.

15. Contractor Supervision Responsibilities

Policies and Procedures:

Supervision The Contractor shall be responsible for the supervision of its employees while performing under this contract. The COR or designated local Government POC will perform periodic inspections in order to ensure compliance with the requirements of this Contract, but will not attempt to directly supervise the Contractor’s employees.

Verbal Correspondence The Contractor shall designate an English speaking representative who shall be the point of contact on behalf of the Contractor. Whenever the Contractor has personnel at a property, at least one member must be able to communicate with Border Patrol personnel in English.

Contact Information The Contractor must provide the name(s), addresses, and phone numbers of persons representing the Contractor to the COR at least five (5) days prior to beginning the work under this contract. All prospective employees and subcontractor employees must pass a full CBP background investigation unless otherwise specified in this contract or approved following award in accordance with agency security requirements and the terms of this contract.

Inspection Reviews The Contractor shall have their representatives review the work being performed to ensure compliance with the terms and specifications of this contract. These inspection reviews shall be completed at least once per week throughout the duration of the contract. The representatives may also serve in a supervisory capacity if the Contractor so desires. Monthly written review reports shall be provided to the COR.

Contract Authority The Contractor’s representatives designated in writing by the Contractor shall have authority to act for the Contractor during the duration of this contract. The representatives shall be contacted by the COR or CO in the event of any problems or special circumstances.

16. Sustainability Requirements

16.1 Environmental Management:

To…