ATTACHMENT B: SCOPE OF WORK

Community-Based Peer Support Program

Article 1

DEFINITIONS

1.1 Definitions. In this contract the following definitions apply:

“Family-Run Organization” means a non-profit organization dedicated to supporting families who are caring for children and youth with social, emotional, or substance use challenges. The organization is governed and guided by people with lived experience.

“PSS” means Peer Support Specialist, an individual who has a certified peer support specialist, family peer support specialist, or peer support specialist – youth and young adult certification.

Article 2

QUALIFICATIONS

2.1 Contractor Qualifications. The Contractor shall:

(1) employ no more than 10 full-time employees (FTE);

(2) serve a population in an area with a mental health provider shortage as defined by the Health Resources Services Administration; and

(3) provide mental health prevention and treatment services, with a minimum 60% of the agency’s service population seeking mental health prevention, treatment, and recovery services.

Article 3

SERVICE REQUIREMENTS

3.1 General Service Requirements. The Contractor shall:

(1) ensure at least one PSS actively engages in either the Peer Support Steering Committee or the Utah Behavioral Health Advisory Council;

(2) within 90 days of the contract start date, engage in technical assistance provided by a national substance use or mental health agency. Technical assistance needs are identified in coordination with DHHS staff, with DHHS staff supporting outreach to a technical assistance agency; and

(3) six months prior to the contract end date, submit a strategic plan that addresses sustainability of program beyond the end of the contract.

3.2 Allowable Activities. The Contractor shall implement at least one of the following allowable activities:

(1) hire at least one FTE PSS certified with the DHHS Office of Substance Use and Mental Health:

(A) to provide non-clinical, community-based support to individuals recovering from a mental health or substance use disorder. If the number of hired PSS certified with DHHS falls below one FTE, the Contractor shall report to DHHS staff within one business week and submit a plan to hire with an included timeline to meet this requirement; and

(B) provide time for the PSS to attend continuing education opportunities as it pertains to maintaining their certification.

(2) provide direct PSS services to a primary population in an area with a mental health provider shortage. Utilize funding to cover the cost of peer support services through at least one of the following:

(A) providing non-clinical peer support services to individuals, family members, and communities affected by mental health and substance use disorder;

(B) developing program staff and teams to provide peer-delivered support services through evidence-based practice, mentoring, and experiential-learning;

(C) hosting training and education to staff, volunteers, and members of the community regarding peer support services; or

(D) hosting community recovery support meetings and activities.

(3) provide supervisor training to one or more PSS with at least two years of experience. Supervisor training must have DHHS staff approval, and must include at least one of the following:

(A) host a supervisor training with a national peer support organization for all PSS statewide to attend; or

(B) provide ongoing coaching for the PSS supervisor.

(4) establish a Family-Run Organization within Utah, including obtaining all applicable licenses:

(A) within 30 days of the contract effective date, submit a three-year business plan to be reviewed and approved by DHHS staff; and

(B) submit an updated business plan during year two of the contract.

3.3 Data. The Contractor shall:

(1) track and maintain the number of

(A) PSS employed at their agency;

(B) people served using contract-funded programs; and

(C) peer support services provided, including the type of service.

(2) for allowable activity 3.2(2), track and maintain the following data by administering a:

(A) validated assessment to measure client-reported recovery capital scores; and

(B) customer satisfaction survey to clients utilizing peer support services.

(3) for allowable activity 3.2(3), track and maintain the following data:

(A) number of people trained in supervisor training; and

(B) a DHHS pre-approved pre- and post-training survey of attendees to assess change in knowledge must be administered to all who receive training.

(4) for allowable activity 3.2(4), track and maintain timelines associated with business plan defined in 3.2(4)(B).

Article 4

OUTCOMES

4.1 Outcomes. The outcome of this contract is to provide PSS services in an area with mental and behavioral health provider shortages. This outcome will be achieved by:

(1) for allowable activity 3.2 (1), employment of certified PSSs;

(2) for allowable activity in 3.2(3), improved supervision of PSSs;

(3) for allowable activities 3.2(1) and 3.2(2), increased client-reported recovery capital scores; and

(4) building or maintaining a PSS program and services.

4.2 Outcome Measurements. The Contractor shall:

(1) for allowable activity 3.2(1), measure the number of PSS employed;

(2) for allowable activity 3.2(3) utilizing a 5-point Likert scale, ensure 70% of PSS report change in knowledge from participants pre- and post-training survey;

(3) measure the number of people actively engaged in peer support services;

(4) for allowable activities 3.2(1) and 3.2(2), measure the client-reported recovery capital scores;

(5) measure the number of unduplicated PSS services provided; and

(6) utilizing a 5-point Likert scale, ensure 70% of participants report satisfaction with overall services.

4.3 Outcome Reporting. The Contractor shall:

(1) meet with DHHS staff once per quarter to report program progress, success stories, address barriers, and additional needs of the contractor;

(2) provide an annual report to DHHS staff through email on or before June 30 each year of the contract. The annual report must include outcome measurements, any highlights or achievements during the year, and gaps, barriers, and successes for the service requirements in Article 3; and

(3) provide a final report that details the extent to which the contractor has fulfilled this contract’s purpose, including deliverables and the outcome measurements identified in Section 4.2 to DHHS.

Article 5

BILLING REQUIREMENTS

5.1 Invoicing.

(a) The Contractor shall submit monthly invoices for services through the electronic billing system made available for that purpose. The Contractor shall only submit allowable costs, as described in Attachment C: Funding Allocation, Rate Table, and Budget. The Contractor shall include the following on each invoice:

(1) a detailed description of the services rendered;

(2) dates services rendered;

(3) contract number;

(4) uniquely identifiable invoice number;

(5) Contractor name;

(6) Contractor’s address for payment;

(7) Contractor’s phone number;

(8) Contractor’s signature; and

(9) expenses incurred as indicated by the line items in the attached budget.

(b) Invoices submitted without the required information will not be paid and will be returned to the Contractor for revision.

(c) Payments will be made through the State of Utah, Department of Administrative Services, Division of Finance Electronic Funds Transfer (“EFT”) system.

(d) Prior to the submission of invoices, the Contractor shall ensure it is enrolled in the EFT system. DHHS will provide the Contractor with instructions to enroll in the EFT system. Contractor shall ensure that their EFT approval is maintained and shall notify DHHS of any change to the EFT status.

(e) Failure to enroll in the EFT system will result in a delay of all payments until EFT is established.

(f) All payments made will be made in the name of the Contractor as it appears on the cover page. Any change must be submitted in writing to the DHHS Administrative Services Director.

(g) Funding Allocation, Budget, and Rate Table Attachment. If the Contractor is a Utah governmental entity, a funding allocation, budget, and rate table attachment issued by DHHS subsequent to this contract constitutes an amendment to this agreement. DHHS may issue a funding allocation, budget, and rate table attachment on its own initiative without need for the Contractor’s signature and it may likewise issue a funding, budget, and rate table attachment in response to a request from the Contractor. Funding allocation, budget, and rate table attachments may increase or decrease the funding available to the Contractor and will be issued by DHHS and sent to the Contractor. Funding allocation, budget, and rate table attachments may reference and contain federal terms that apply to specific federal funding provided pursuant to this agreement. If the Contractor is not a Utah governmental entity, this paragraph does not apply.

(h) Lapsing Funds: Any funds not expended by the end of the funding period for which they were allocated will lapse and the Contractor shall have no further claim to the funds.