Attachment 1 - Washer Dryer PWS Maintenance Repair and Replacement.pdf

CUI

PERFORMANCE WORK STATEMENT

WASHERS AND DRYERS

MAINTENANCE AND REPAIR SERVICES

13 May 2026

TRAVIS AIR FORCE BASE (TAFB)

Table of Contents

1. PURPOSE

2. DESCRIPTION OF SERVICES

2.1. Preventive Maintenance and Repair Services .................................................................. 3-4

2.2. Repair Services ................................................................................................................ 4-5

2.3. Reports

3. SUMMARY OF SERVICES

3.1. Performance Objectives – Table 1

3.2. Quality Assurance

4. GOVERNMENT FURSNISHED PROPERTY AND SERVICES

4.1. Government Furnished Property

4.2. Government Furnished Services

4.3. Damage to Government Facilities and Property

5. GENERAL SERVICES

5.1. Contractor Personnel

5.2. Contractor Qualifications

5.3. Contractor Responsibility

5.4. Antiterrorism .................................................................................................................... 7-8

5.5. Vehicles

5.6. Vandalism

5.7. Safety

5.8. Environmental and Hazardous Material/Waste (HM/W) Requirements .......................... 8-9

5.9. Found Items

5.10. Dormitory Access

5.11. Hours of Operation

5.12. Federal Holidays ............................................................................................................... 9-10

5.13. Contractor Appearance

5.14. Communication

APPENDIX A: TRAVIS AFB DORMITORY CAMPUS LAYOUT

APPENDIX B: WASHER AND DRYER LOCATIONS ........................................................................ 12-13

APPENDIX C: WASHER AND DRYER LAYOUT AND DESCRIPTIONS...................................... 14-26

PERFORMANCE WORK STATEMENT (PWS)

WASHER AND DRYER SERVICES

1. PURPOSE. The purpose of the Washer and Dryer Repair Services contract is to provide preventative maintenance, inspection, and repairs to washers and dryers located on base Travis Air Force Base

(TAFB).

2. DESCRIPTION OF SERVICES. The Contractor shall provide all equipment, tools, supplies, materials, parts, transportation, personnel, labor, supervision, and management to perform preventive maintenance, and routine repairs on washers, dryers, lint traps from the dryers, and dryer vents for all dormitory buildings on Travis AFB (TAFB), CA. (See Appendix A, Travis AFB Dormitory Campus Layout, and Appendix C, Washer and Dryer Locations). The Contractor shall provide NEW connection hoses and fittings for each building, for the water supply, drains, gas connection and ventilation to connect to the government owned utility service connection points. Upon contract award, the contractor shall develop and implement a repair-sequencing plan, so no equipment is broken for more than 3 days. All work shall be accomplished in strict accordance with the intent and scope of the specifications listed below.

2.1. PREVENTIVE MAINTENANCE AND REPAIR SERVICES. The Contractor shall inspect government owned washers and dryers, dryer lint traps, and dryer vents. The Contractor shall provide labor, supervisor materials, equipment, parts and supplies necessary to perform preventive maintenance and repair of the machines. Government owned washers and dryers are in specified buildings, as listed in Appendix A. All work shall be accomplished in strict accordance with the intent and scope of these specifications.

2.1.1. SPECIFICATIONS. The Contractor shall provide a minimum of quarterly preventive maintenance for each unit. The Contractor is responsible for obtaining the manufacturer specifications. If the manufacturer specifications are not available, then the Contractor shall adhere to the following order of precedence (higher to lower): contents of this PWS, Original Equipment Manufacturer (OEM) requirements, and industry standards.

2.1.2. PREVENTIVE MAINTENANCE TASKS. The Contractor shall perform preventive maintenance on all government-owned washers and dryers to ensure safe, reliable, and continuous operation (See Appendix A, Travis AFB Dormitory Campus Layout, and Appendix C, Washer and Dryer Locations). Tasks include, but are not limited to the following:

Inspect all units for proper operation, unusual noise, vibration, or leaks Clean lint traps, lint screens, exhaust ducts, and internal lint buildup Inspect and clean dryer venting systems to prevent fire hazards Check and tighten electrical connections, wiring, and control panels Inspect hoses, belts, bearings, seals, and gaskets for wear or damage Lubricate moving parts in accordance with manufacturer recommendations Verify proper water inlet and drainage function (washers) Test temperature controls, timers, and cycle functions Ensure units are level and properly secured

2.1.3. PERFORMANCE STANDARDS. 100% of equipment shall be inspected and serviced in accordance with manufacturer guidelines. No safety deficiencies (e.g., lint buildup, faulty wiring) left uncorrected.

2.1.4. SCHEDULED MAINTENANCE. The Contractor shall perform scheduled maintenance at least

QUARTERLY on all machines. The Contractor shall submit a quarterly maintenance schedule within the first 30 days of each contract year. Upon arrival on base, the technician shall check in with the COR (building 1348, Dorm Management office). The COR will report any new equipment defects to the technician. The Contractor shall perform operational inspections and routine maintenance to ensure the machine and all parts are operating properly. The Contractor shall perform all maintenance during duty hours. The Contractor assumes all responsibility to keep the washers and dryers in each building operating safely.

2.2. REPAIR SERVICES. Equipment repairs shall be in accordance with commercial practices and the manufacturer’s specifications to maintain the washers and dryers in safe and reliable operating conditions. All inspections and repairs shall be accomplished during standard duty hours.

2.2.1. The COR shall notify the Contractor, by email or telephone, of all washer/dryer issues requiring repair service. The COR shall report on the building number(s), washer/dryer number(s) and any available codes.

2.2.2. The Contractor’s technician shall respond on-site to all service repair calls within three (3) duty days unless an agreed date is set within the three (3) day period. The COR will report any new equipment defects to the technician.

2.2.3. PARTS REQUIRED. The technician shall repair equipment to working conditions during the repair visit. If parts are needed to make the equipment operational, the technician shall inform the COR. Projected downtime and estimated time for parts shipment and repair must be provided to the COR prior to the technician leaving base.

2.2.4. If the Contractor determines that a washer is damaged beyond economical repair or otherwise unsuitable for continued service, the Contractor shall immediately notify Dorm Management in writing within one (1) business day of diagnosis. The notification shall include the appliance identification number, location, detailed description of the failure, diagnostic findings, estimated repair cost, and justification for replacement recommendation.

2.2.5. After repairs and/or maintenance, the technician shall ensure the area is clean of debris, oil stains and parts. Machines shall be returned to operating positions. The technician will inform the COR that the repairs have been completed prior to leaving base.

2.3. REPORTS. Service reports shall be emailed to the COR(s) within five (5) duty days from completion of scheduled maintenance/operational inspection or site visit for service repair calls. The report shall include the unique machine ID #, a complete list of services performed and any repairs that were made to each machine. If machine has parts on order, the report shall include the estimated delivery date for the parts and the projected service date to repair the machine(s).

3. SERVICE SUMMARY. The Contractor service requirements are summarized into performance objectives that relate directly to mission essential services. The stated performance thresholds are the minimum acceptable levels of service for each stated requirement. All aspects of the Contractor’s performance are subject to Government surveillance and absence of any contract requirement from the service summary table shall not detract from its enforceability nor limit the rights or remedies of the Government under contract clauses.

3.1. PERFORMANCE OBJECTIVES – TABLE 1.

Performance

Objectives Paragraph Performance Threshold Method of

Surveillance

Scheduled maintenance of machines by Contractor

2.2.3.

inclusive

100% of machines are operational

Periodic, customer complaint

Service Repair Calls

2.3.2.

inclusive

Response to service calls within 3 duty days unless agreed date set within 3 days

Periodic surveillance, customer complaint

Submit service reports

2.4.

inclusive

Reports are received within 5 days of completion

100%

3.2. QUALITY ASSURANCE. The CO and COR will assess the Contractor’s performance and adherence to standards using the SS Table. The COR shall use 100% surveillance, periodic surveillance, random sampling and/or customer complaints as dictated by the SS Table. If inspection reveals unacceptable performance, the COR shall notify the CO and Contract Administrator (CA).

The CA will then notify the Contractor and require re-performance of the service (referred to as “call back”). The Contractor shall be allotted time as agreed to by all parties, but no longer than 72 hours, to return to Travis AFB and accomplish corrective call back work.

4. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

4.1. GOVERNMENT FURNISHED PROPERTY. The Government shall furnish real property including electrical outlets, in wall fixed ductwork, at wall plumbing shut-off connections and at wall gas shut-off connections. The Government will furnish without cost to the Contractor a reasonable amount of electricity and potable water in connection with the contract performance. The Contractor shall practice energy conservation in the Government provided facilities.

4.2. GOVERNMENT FURNISHED SERVICES. The Government shall provide police and fire protection. In the event of a medical emergency, call “911” for transportation of an injured employee by civilian ambulance to a local hospital. The Government shall provide emergency medical treatment for life-threatening emergencies only until civilian ambulances arrive.

4.3. The Contractor shall reimburse the Government if details of formal investigation of fire or other related or unrelated structural damage result in pecuniary liability assessed to the Contractor. The

Contractor shall replace all damaged or lost Government Furnished Facilities, Government Furnished Equipment and Government Furnished Materials at no cost to the Government.

5. GENERAL SERVICES.

5.1. CONTRACTOR PERSONNEL. Contract personnel shall present a neat appearance. Contract personnel shall be easily recognizable while on the installation in conjunction with this contract. This shall be accomplished through the wear of distinctive clothing, overcoats or hats, bearing the company name or logo. The coloring or design of the items selected should be such that identifies personnel easily and quickly for reasons of safety and personal protection.

5.2. CONTRACTOR QUALIFICATIONS. The Contractor shall provide qualified personnel to install and repair washing machines, electric dryers, gas dryers, gas piping and all other work to be performed under this PWS.

5.3. SECURITY REQUIREMENTS. The Contractor shall comply with Travis AFB security measures.

These regulations are available for review in the contracting office. Security and base access requirements are contained in clause 5352.242-9000 “Contractor Access to Air Force Installations.”

ALL Contractor employees and sub-contractors must pass a Criminal History Report Inquiry and other database checks. Contractor personnel that DO NOT PASS a background check shall NOT be allowed access to Travis AFB. Contractor personnel shall be required to obtain and display identification badges.

5.3.1. Contractor employees shall provide information to assist in the completion of background checks for employees requiring access to Travis AFB. This information shall consist of, but is not limited to: full name (first, middle, last), social security number, date of birth, address, driver’s license number and state of issue, number of years residency in the state of California. This information will be protected under the procedures listed in the Privacy Act of 1974.

5.3.1.1. A background check must be completed prior to unescorted access while on Travis AFB. If the background check reveals a Contractor employee or prospective employee with an adverse criminal history (felony) or as a potential threat to the health, safety, operational mission of the installation, then the Government reserves the right to restrict or deny access to Travis AFB for that individual.

5.4. CONTRACTOR RESPONSIBILITY. The Contractor is responsible to have all personnel pre-enroll for DBIDS background checks at least one week prior to the first visit to Travis AFB. To pre-enroll for Travis AFB access, visit the DBIDS Pre-Enrollment website at https://dbids-global-enroll.dmdc.mil/. Complete the form to generate a QR code and alphanumeric code, which you must bring to the Visitor Control Center (VCC). Remote pass requests can be submitted by a sponsor via email at 60sfs.s3.vcc@us.af.mil or by calling (707) 424-1462.

5.5. ANTI-TERRORISM. Travis Air Force Base has an Antiterrorism program that is responsible for helping secure and protect the base and its personnel from terrorist attacks. As a contractor working on Travis Air Force Base, you and your sub-contractors are required to obey all orders from Security Forces and adhere to all security measures implemented during Force Protection Condition (FPCON) changes and Random Antiterrorism Measures (RAM’s). Security Forces members may conduct spot checks and inspections of you and your sub-contractors to ensure you are in authorized areas.

5.5.1. Travis Air Force Base is currently in FPCON Bravo, meaning an increased and more predictable threat of terrorist activity exists. You and your sub-contractors are expected to report any suspicious persons, activities, packages, or items you see while conducting work on Travis Air Force Base to base Security Forces. Suspicious activities could include personnel conducting surveillance of the installation, unauthorized personnel requesting access to the installation, or somebody asking many questions about the base.

5.5.2. In the event of an emergency, there are multiple mass warning notification systems on Travis Air Force Base (AtHoc, weather radios, telephone notification, and giant voice system).

5.5.3. Any Contractor personnel or sub-contractor obtaining a Common Access Card (CAC) must complete Antiterrorism Level I training within 30 days of receiving your CAC, and on an annual basis thereafter. This training is conducted via Joint Knowledge Online (https://jkodirect.jten.mil), course #JS-US007. If there are any questions in regards to Antiterrorism, contact (707) 424-8116.

5.6. VEHICLES. The Contractor shall provide and maintain vehicles for transportation to meet the requirements of this contract. All Contractor vehicles used in the performance of this contract shall be readily identified as property of the company and be maintained to present a professional appearance at all times. Contractor personnel shall operate vehicles in compliance with base traffic regulations. Any violations of base traffic regulations are considered federal offenses and are adjudicated at federal court in Oklahoma City, OK. The current policy for Contractor personnel receiving a Driving Under the Influence (DUI) charge, on base, shall result in that person having their driving privileges on base revoked for a minimum of one year. See clause FAR 5352.242-9000, entitled “Contractor access to Air Force Installations.” All vehicles shall be registered, insured, and operated by a licensed operator at all times.

5.7. VANDALISM. If vandalism is suspected, the Contractor shall contact Security Forces (707) 424-

3293 to file a report. The Contractor shall also contact COR, who will notify the CO of the suspected vandalism. The Contractor shall send a copy of the completed Security Forces report to the CO.

5.8. SAFETY. The Contractor shall comply with all safety and health requirements necessary for the protection of personnel, facilities and equipment including, but not limited to, all applicable Occupational Safety and Health Administration (OSHA) standards.

5.8.1. The Contractor shall replace any machine, that when used, would violate fire or safety regulations or that would pose a risk to life or property. The machine shall be removed from the inventory immediately and replaced with the same model machine (or suitable substitution) within ten (10) duty days. An updated machine inventory shall be sent to the CO and COR within ten (10) duty days after replacement.

5.9. ENVIRONMENTAL AND HAZARDOUS MATERIAL/WASTE (HM/W) REQUIREMENTS.

Hazardous Materials (HM) are defined in 49 CFR 172.101 and 40 CFR 301-304. Absolutely no HM shall be brought onto Travis AFB until that material is authorized for use by the Civil Engineer Environmental Element at (707) 424-2533. The Contractor shall submit a list of chemicals with attached Material Safety Data Sheets (MSDS) and other supporting documentation for each HM prior to their use to the CO, the Environmental Element, and COR. The Contractor shall take appropriate actions to comply with waste minimization and pollution prevention practices and policies.

5.9.1. NOTIFICATION OF ENVIRONMENTAL SPILLS. In the event that the Contractor spills or releases any hazardous substances or hazardous waste into the environment, the Contractor shall immediately report the incident to the Fire Department at (707) 424- 4911, the COR and the CO.

The Contractor shall be liable for the costs of clean up and remediation of any spills or the release of such substances into the environment.

5.9.2. CONTRACTOR ENVIRONMENTAL AWARENESS TRAINING. The Contractor shall ensure all employees that work on Travis AFB involving Hazardous materials complete the Environmental Management System (EMS) Awareness training IAW AFI 32-700. Contact the Civil Engineer Environmental Element at (707) 424-2533 for training.

5.10. FOUND ITEMS. The contractor shall turn in any personal items of equipment, clothing, jewelry, money, etc., to the dormitory manager’s office at (707) 424-3676 or (707) 290-0231.

5.11. DORMITORY ACCESS. The contractor shall contact dormitory manager for access into the dormitory area at (707) 424-3676 or (707) 290-0231. Facilities have common laundry or individual room requirements with services on 1st, 2nd, and/or 3rd floors. There are NO elevators in any dorm facility or forklifts so plan accordingly. Contractor personnel will go directly to the Bldg. 1348, Dorm Management Office, before starting work and again to check out and provide status update to management before departing.

5.12. HOURS OF OPERATIONS. The Contractor shall perform services during normal duty hours which are 0700 to 1600, Mondays through Fridays, excluding federal holidays. The Contractor must request/coordinate to work weekends or holidays through the CO and COR.

5.12.1. FEDERAL HOLIDAYS. The Federal Government observes the following holidays. (Note: If the holiday falls on a Saturday, then the holiday will be observed as recognized by the Federal Government). The contractor is not required to provide service on federal holidays, or the actual day set aside for observation.

Federal Holidays

New Year’s Day (1 January)

Martin Luther King, Jr Day (3rd Monday in January)

President’s Day (3rd Monday in February)

Washington’s Birthday

Federal Holidays

Memorial Day (1st Monday in May)

Juneteenth National Independence Day (19 June)

Independence Day (4 July)

Labor Day (1st Monday in September)

Columbus Day (2nd Monday in October)

Veterans Day (11 November)

Thanksgiving Day (4th Thursday in November)

Christmas Day (25 December)

5.13. CONTRACTOR EMPLOYEE APPEARANCE. Contractor employees shall present a professional, conservative, and neat appearance. Contractor personnel shall report for duty in a professional manner, in appropriate attire befitting the work environment, and have complied with socially acceptable standards of personal hygiene.

5.14. COMMUNICATION. Contractor employees shall maintain open, professional, and respectful communication with Government personnel (military and civilian) and other contractor employees.

The COR will report valid complaints in writing to the Contracting Officer for action. Valid complaints will be considered a performance failure. The contractor shall resolve all substantiated complaints immediately upon notification of the complaint. Contractor employees are required to always identify themselves as a contractor while on the job, (e.g. in the workplace, when attending meetings, when answering Government telephones, in e-mails, or when making phone calls on behalf of the Government).

APPENDIX A

Travis AFB Dormitory Campus Layout

Dorm

1356 1350

APPENDIX B - Washer and Dryer Locations

BUILDING

NUMBER

ELECTRIC/

GAS

WASHERS

110V

ELECTRIC/

GAS

DRYERS

220V

PLUG

(PRONG)

TYPE

BACK FLOW

REQUIRED

MAKE/MODEL/DETAILS

1304 7 7 Washers 2 prong

Dryers 3 prong

Yes Speed Queen, Top Load Washers, Electric Front Load Dryers, Non-Metered, White

1305 6 7 Washers 2 prong

Dryers 3 prong

Yes Speed Queen, Top Load Washers, Electric Front Load Dryers, Non-Metered, White

1308 6 6 Washers 2 prong

Dryers 3 prong

Yes Speed Queen, Top Load Washers, Electric Front Load Dryers, Non-Metered, White

1309 7 7 Washers 2 prong

Dryers 3 prong

Yes Speed Queen, Top Load Washers, Electric Front Load Dryers, Non-Metered.

1314 12 12 Washers 2 prong

Dryers 4 prong

Yes Multiple Types:

Speed Queen, Double Stack

Speed Queen Front Load Washers and Dryers

LG Front Load Washers and Dryers

Electric Dryers

1315 12 12 Washers 2 prong

Dryers 4 prong

Yes Multiple Types:

Speed Queen, Double Stack

Speed Queen Front Load Washers and Dryers

LG Front Load Washers and Dryers

Electric Dryers

1316 12 12 Washers 2 prong

Dryers 4 prong

Yes Multiple Types:

Speed Queen, Double Stack

Speed Queen Front Load Washers and Dryers

LG Front Load Washers and Dryers

Electric Dryers

1331 7 9 Washers 2 prong

Dryers 3 prong

Yes Speed Queen, Top Load Washers, Front Load Electric Dryers, Non-Metered.

1332 7 9 Washers 2 prong

Dryers 3 prong

Yes Speed Queen, Top Load Washers, Front Load Electric Dryers, Non-Metered.

1334 6 6 Washers 2 prong

Dryers 3 prong

Yes Speed Queen, Top Load Washers, Front Load Electric Dryers, Non-Metered.

1350 9 12 Washers 2 prong

Dryers 3 prong

Yes Speed Queen, Top Load Washer, Gas Stacked Dryer

1351 9 12 Washers 2 prong

Dryers 3 prong

Yes Speed Queen, Top Load Washer, Gas Stacked Dryer

1352 8 8 Washers 2 prong

Dryers 3 prong

Yes Whirlpool, Top Load Washer, Gas Stacked Dryer

1353 8 8 Washers 2 prong

Dryers 3 prong

Yes Whirlpool, Top Load Washer, Gas Stacked Dryer

1354 10 10 Washers 2 prong

Dryers 3 prong

Yes Whirlpool, Top Load Washer, Gas Stacked Dryer

1355 10 10 Washers 2 prong

Dryers 3 prong

Yes Whirlpool, Top Load Washer, Gas Stacked Dryer

1356 10 10 Washers 2 prong

Dryers 3 prong

Yes Whirlpool, Top Load Washer, Gas Stacked Dryer

Total

Washers: 146

Total

Dryers: 157

APPENDIX C

Washer and Dryer Layouts and Descriptions

DESCPRIPTION

Whirlpool Commercial Gas Stack Dryer, Non-Coin, 27"

7.4 Cu Ft Capacity, 3 Cycle, 3 Temp, No Windows, Space Saving Design, Ease Of Use, Super-Capacity, Four-Roller Suspension, 1/3-Hp Motor With Metal Pulley. White Color, 74.25" H x 27" W x 29" D Unit Dimensions, 273 lbs Unit Weight.

DESCRIPTION

Commercial Top-Load Washer, Non-Vend, 3.27 Cu Ft Capacity, 7 Cycles, 5 Water Temps, Painted Top And Lid, Non Coin, Deep- Water Wash System, Traditional Flex-VaneAgitator, 1/2-Hp Motor, Easy-To-Remove, Heavy-Gauge Front Panel, Fast-Access Steel Base.White Color, 42.5" H x 27" W x 26" D Unit Dimensions, 145 lbs Unit Weight.

DESCRIPTION

SPEED QUEEN 120VOLT/60HZ COMMERCIAL FRONT LOAD WASHER, ELECTRONIC FRONT

CONTROL.

SPEED QUEEN 240VOLT/60HZ COMMERCIAL ELECTRIC DRYER, ELECTRONIC FRONT CONTROL.

SPEED QUEEN 240VOLT/60HZ

COMMERCIAL ELECTRIC DRYER,

ELECTRONIC CONTROL,

75.25HEIGHT.

WHIRLPOOL 120VOLT/60HZ, 27” COMMERCIAL FRONT-LOAD WASHER.

SPEED QUEEN 120VOLT/60HZ COMMERCIAL TOP LOAD WASHER, MANUAL CONTROL.

SPEED QUEEN 120VOLT/60HZ COMMERCIAL GAS DRYER, MANUAL CONTROL, 75.25 HEIGHT.

DESCPRIPTION

LG 4.5-CU FT HIGH EFFICIENCY STACKABLE FRONT-LOAD WASHER (WHITE) ENERGY STAR

LG 7.4 CU FT STACKABLE VENTED ELECTRIC DRYER (WHITE) ENERGY STAR

SPEED QUEEN TOP LOAD WASHER, NON-VENDED, TOP LOAD, 120VOLT/60HZ -15 AMP (WHITE).

DESCRIPTION

SPEED QUEEN COMMERCIAL ELECTRIC

STACK DRYER WITH 14 CU. FT,