Questions and Answers - 697DCK-24-R-00496 - Amendment 3.xlsx
XLSX spreadsheet 23 KB Posted
- Attached to
- Janitorial Services for various locations in the Houston District across the Gulf Coast Region.
- Solicitation number
- 697DCK-24-R-00496
About this file
This document is a set of Questions and Answers related to a federal contract solicitation for Janitorial Services across various locations in the Houston District and the Gulf Coast Region.
The key details are:
- Solicitation Number: 697DCK-24-R-00496
- Requirement: Janitorial services for 8 locations in Alabama, Louisiana, and Texas
- Contract Type: Firm-Fixed Price
- Set Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) and Small Business
- NAICS Code: 561720 - Janitorial Services
- Period of Performance: Base year plus four option years beginning 02/01/2025
- The Q&A addresses questions on topics such as incumbent contract details, facility square footage, operating hours, staffing requirements, and evaluation factors. It also clarifies details in the Statement of Work and Pricing Schedule.
View the file
Other files
Show all 21
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Sheet2
| Solicitation Questions & Answers 697DCK-24-R-00496 | |
| Question | Answer |
| What is the total number of on-site contractor staff? | The FAA does not have this information. |
| What is the incumbent contract number and value? | 697DCK-20-C-00218, |
| Has there been any change in scope of work requirements since the last solicitation? | This is a new SOW and Frequency Chart |
| Will the pricing spreadsheet be updated to include the Beaumont ATCT? | The pricing spreadsheet has been uploaded |
| What is the square footage of the uncarpeted flooring that needs stripped and waxed at Brookley Field ATCT? | Reference the frequency chart. |
| What is the square footage of the carpeting that need shampoo cleaning at Brookley Field ATCT? | Reference the frequency chart. |
| What hours is the facility open for cleaning? Is BFM facility a clean-and-go or do we need to be on-site for all hours open for cleaning? | Brookley Field is 7:00am -9:00pm. |
| What is the square footage of the uncarpeted flooring that needs stripped and waxed at Beaumont ATCT? | Reference the frequency chart. |
| What is the square footage of the carpeting that needs shampoo cleaning at Beaumont ATCT? | Reference the frequency chart. |
| What hours is the facility open for cleaning? Is BPT facility a clean-and-go or do we need to be on-site for all hours open for cleaning? | Hours of operation is listed on the top of the frequency chart. Once cleaning is done the janitor can leave. Facilities that require a janiotr all day have task that say 3D7. 3 times daily. |
| What is the square footage of the uncarpeted flooring that needs stripped and waxed at Baton Rouge ATCT? | Reference the frequency chart. |
| What is the square footage of the carpeting that needs shampoo cleaning at Baton Rouge ATCT? | Reference the frequency chart. |
| What hours is the facility open for cleaning? Is BTR facility a clean-and-go or do we need to be on-site for all hours open for cleaning? | BTR operational hours is 5:30am - 11:30pm . Once the cleaning is done, the janitor can leave. |
| What is the square footage of the uncarpeted flooring that needs stripped and waxed at Lake Charles ATCT? | Reference the frequency chart. |
| What is the square footage of the carpeting that needs shampoo cleaning at Lake Charles ATCT? | Reference the frequency chart. |
| What hours is the facility open for cleaning? Is LCH facility a clean-and-go or do we need to be on-site for all hours open for cleaning? | LCH operational hours 6:00am -10:00PM. Once the cleaning is done, the janitor can leave. |
| What is the square footage of the uncarpeted flooring that needs stripped and waxed at Lakefront ATCT? | Reference the frequency chart. |
| What is the square footage of the carpeting that needs shampoo cleaning at Lakefront ATCT? | Reference the frequency chart. |
| What hours is the facility open for cleaning? Is Lakefront ATCT facility a clean-and-go or do we need to be on-site for all hours open for cleaning? | Lake Front operational hours 7:00am - 9:00pm Once the cleaning is done, the janitor can leave. |
| What is the square footage of the uncarpeted flooring that needs stripped and waxed at Moisant ATCT? | Reference the frequency chart. |
| What is the square footage of the carpeting that needs shampoo cleaning at Moisant ATCT? | Reference the frequency chart. |
| What hours is the facility open for cleaning? Is MSY facility a clean-and-go or do we need to be on-site for all hours open for cleaning? | Moisant operational hours 24/7. See frequency chart key. |
| What is the square footage of the uncarpeted flooring that needs stripped and waxed at Alexandria ARSR and Base Building? | Reference the frequency chart. |
| What is the square footage of the carpeting that needs shampoo cleaning at Alexandria ARSR and Base Building? | Reference the frequency chart. |
| What hours is the facility open for cleaning? Is AEX SSU and ARSR facility a clean-and-go or do we need to be on-site for all hours open for cleaning? | Alexandria operational hours 7:30am - 4:00pm. Once the cleaning is done, the janitor can leave. |
| "Evaluation Factor 3: Key Personnel", says that we are to submit the contract number of the Project Manager candidate with the proposal. Some candidates we have spoken to have managed government projects directly, and possess the qualifications only without a contract number to site. Can the past contract number submission on the Project Manager resume be made optional? | Contract number is optional. |
| Please provide the operational hours for BFM ATCT. | Brookley Field is 7:00am -9:00pm. |
| Are the Project Manager referenced in Section L and the Contract Manager referenced in the SOW the same position? If so, what is the preferred position title? If not, please explain the differences | The Contract Manager or alternate must have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or alternate must be available within 1 calendar day to meet at the facility with Government personnel designated by the CO to discuss situations. |
| Question/Comment: The Evaluation Standard ratings do not align with the Customer Satisfaction Survey ratings. Can the Government please make clarifications as to which standard they intend to utilize? | The Government will make award to the based off the Customer Satisfaction Survey results. |
Question/Comment: Based on the Customer Satisfaction Survey a Good Rating would net a score of 3 which would make a Contractor Unacceptable based on the Evaluation Standard. Is this the intent of the Government? The Government will make award to the based off the Customer Satisfaction Survey results.
| Question/Comment: Can the Contractor provide CPARS in lieu of Customer Satisfaction Surveys? | The submissions need to be in the format provided by the FAA to ensure consistency of evaluation. |
| Question/Comment: There is no explanation for the frequency D3. Please clarify what the D3 requirement frequency means. | 1xDay 3Days/week |
| Question/Comment: Is the Project Manager a dedicated position required to reside on-site? | No |
| Question/Comment: There is no mention of an On-site Supervisor in the Statement of Work. Is the Supervisor in addition to the two employees or can he/she be a Working Supervisor? | Can be a Working Supervisor. |
| Question/Comment: Is an On-site Supervisor required in addition to the Contract Manager? | A Supervisor must be available to resolve issues at each facility, but is not required to be on-site. The Project Manager can also be a working supervisor at a facility. |
| Question/Comment: Is an On-site Supervisor required for every location? | A Supervisor must be available to resolve issues at each facility, but is not required to be on-site. |
| Question/Comment: Please clarify if the contract value for Past Experience references should align with the value of Past Performance references at $350K or higher per year | Yes $350K or higher |
| Question/Comment: Because the Scope of Work includes facilities spread over a fairly wide geographic area, we are proposing a contractor team to include at least one major subcontractor. Would the government consider the past experience and past performance of a major subcontractor in its evaluation? |
Only if the subcontractor’s experience and past performance meet the requirements specified in the solicitation.
| Can 100% a small business owned company bid on this project? | You can find this information in the solicitation under section: Evaluation Factors for Award |
| Who is the incumbent contractor? | CLAXTON / LTS JV, LLC |
| What are the prices of the former contract per year? | $318,340.88 |
| Is there a time scheduled for walkthroughs for each facility? | There will be no more site visits. |
| Who are the current vendors supporting these locations? Sole source or multiple? | See Question #42 |
| Do you happen to have the bid tabulation from the last RFP? | See Question #43 |
| Staffing plan requires an onsite supervisor. Is an onsite supervisor required at each building every day? | No, We would like the supervisor to visit our sites for quality assurance on an as needed basis. No need for an onsite supervisor for facilities performing well. |
| Is the onsite supervisor position the same as the Project Manager? | No. The Project Manager is responsible for managing all facilities under the contract, whereas the supervisor would likely be responsible for only their facility. |
| Can the Project Manager also be a working onsite supervisor? | Yes |
| The FAA estimates each location should have a minimum of two employees at each location. Is a minimum of two workers required for all operating hours at each building? | No |
| Does the onsite supervisor count as one of the minimum staff? | Yes |
| Do we know the number of Staff / visitors? | No |
| What is the normal building population for each location? | The FAA does not have this information to share. |
| Are their frequent visitors to any location and if so, are there any peak periods or events in which any of the facilities have increased cleaning requirements as a result? | Visitors are limited and not on a regular basis. |
| What is the total net cleanable square footage, by location and total? | Reference the frequency chart. |
| Are any receptacles or dispensers battery operated? | They have some battery operated deodorizers. |
| If so, how many are there? And what models and quantities? | Most are not in working order |
| What is the current staffing level provided to the FAA under the current contract? | The FAA does not have this information to share. |
| Has the SOW changed from the prior contract? If yes, what has changed? | A revised SOW has been created and attached to the solicitation for Offerors to review. |
| Are any atrium or high window cleaning services included? | Interior windows should be cleaned weekly. |
| Is there storage onsite for contractor supplies and equipment at each location? | Each location will provide and area for supplies and equipment. Not all supply areas will be locked. |
| What is the total SF for restrooms (not listed on frequency sheet for Houston) | Interior windows should be cleaned weekly. |
| The RFP does not specify any page limits for the Technical Proposal. Are there any page limitations for: Past Experience submissions, Quality Control Plan, Overall Technical Proposal? | No |
| Are there any font type, font size, margin, or other formatting requirements for the Technical Proposal? | No |
| For the three required contracts, can any be for current ongoing contracts, or must all be completed? | Provide a list of at least three (3) successful contracts that provided similar services within the past five (5) |
| For the Customer Satisfaction Surveys, must these be for the same contracts referenced in Past Experience Factor 1, or can they be different contracts? | Either CSS is acceptable. As long as similar work and scope to the requirements in this SIR (Janitorial Contracts valued at $350K or higher per year) |
| For the Continuity of Services - Mission Critical Plan, the RFP references clause 3.2.1.5-4 which requires submission "within [Number of days to be entered by Contracting Officer] days after award" but also asks for it in the proposal. Should this plan be submitted with the proposal or after award? | Continuity of Services - Mission Critical Plan in accordance with clause 3.2.1.5-4 as listed in this solicitation. Within 10 days after award, the contractor must submit a |
Continuity of Contract Performance Plan to the Contracting Officer (CO) for review and acceptance
| The RFP requires "1 electronic copy" but also states to submit via email. Are there any file size limitations or preferred file formats for the electronic submission? Should large submissions be split into multiple emails? | Submissions should be split if to large to send. Please ensure the emails are numbered and feel free to follow up to verify receipt. | |
| For the On-site Supervisor resume requirement, are there any minimum years of experience required (similar to the 5-year requirement for the Project Manager)? | None specified. | |
| • For Customer Satisfaction Surveys submitted directly by customers, should the offeror notify the CO which customers will be submitting surveys directly? Is there a way to confirm receipt? | It is the responsibility of the Offeror to confirm all CSS have been sent to the CS. | |
| Regarding the requirement to complete "Part I, Section B through Part IV, Section K" - should we include these sections in full with our responses, or only the sections requiring fill-in responses? | Include the entire clauses listed in Section K for all fill-ins. | |
| The Contractor Staffing Access Questionnaire is listed as a requirement but not included in the provided attachments. Can this form be provided? | The CSAQ has been attached to the solicitation. | |
| Should the Technical Proposal and Business Proposal be submitted as separate files/emails or combined into one submission? | Combined in one email. | |
| Please clarify if the contractor is responsible for providing consumable supplies including but not limited to: | ||
| • | Toilet paper | |
| • | Paper towels | |
| • | Hand soap | |
| • | Other restroom supplies | |
| If yes, please provide historical usage data or occupancy information to help estimate quantities. | Yes, contractor is responsible for supplies listed in the SOW. We do not track supply quantities for the current contract. | |
| What is the current award amount for the base year and all options for each location for Janitorial Services? (Not including COVID-19 cleaning, please) | See Question #43 | |
| What is the current monthly contract amount for Janitorial Services at each location? | See Question #43 | |
| What are the current contract personnel numbers for each location? | The FAA does not have that information. | |
| Can we get the current roster and seniority list for each location? | The FAA does not have that information. | |
| What is the current estimated supply cost, including paper products and chemicals? | The FAA does not have that information. | |
| Are all locations under one contract? | Yes | |
| Who is the incumbent contractor? | See Question #42 | |
| How long has the current contractor had this contract? | 4 years | |
| Does the government provide waste and recycle containers and services for each location? | Each facility will have trash cans and will provide a dumpster. | |
| Since the previous contract, has there been an increase or decrease in square footage for any of the locations? | The FAA does not provide that information. | |
| Are there any significant changes to the scope of work and/or locations in comparison the previous/current contract? | Yes | |
| Can you provide the previous contract number and value? | 697DCK-20-C-00218, See question 43. |
File details come from the government source that posted it. Updated .