Questions and Responses- SFO ATCT Janitorial-12.15.23 R1.pdf

Questions and Responses Solicitation: 697DCK-24-R-00080, SFO ATCT

1. How many walk-off matts are there?

None

2. How many refrigerators are there that needs the semi-annual disinfectant & deodorize service?

Three

3. In section Hours of Service- cleaning states it begins at 5PM, what time does the contractor need to be done by?

01:00am

4. What is the square footage of the tower cab?

631 Feet

5. What is the floor type of the tower cab?

Carpet

6. What is the square footage of the floors that require stripping and waxing?

Around 4300 sq ft.

7. What is the square footage of the floors that require shampooing?

Around 5600 sq ft.

8. On page 7 of 8 section services to be performed on a quarterly basis letter c. Does this include the exterior of the tower cab windows?

The exterior of the tower cab windows is not included.

9. On page 7 of 8 section services to be performed on a quarterly basis letter c. Does this include the interior of the tower cab windows?

The interior of the tower cab windows is not included.

10. How many blinds need to be cleaned?

None. Revision to SOW and Frequency chart to follow.

11. Are there any other requirements to submit to you for this other than the proposal that has a due date of December 19th 2023 @ 5pm?

Please refence section L of the SIR for the requirements.

12. Who is the current vendor?

The current vendor is X-Clean Corp.

13. How long have they had the contract for?

The period of performance is for 1 year and 6 months.

14. What is the monthly payment?

The 5-year estimated value for the current the contract is: $416,824.00 No detailed cost information will be released.

15. Will janitorial closets/supply storage be made available?

Yes

16. There are supplies called for in 4.a. that would not normally be provided via a janitorial contract (in our experience) such as dishwashing soap and dinner napkins. Just want to confirm that all items listed here are required.

These items are required.

17. Section 4.d. directs, “No contractor furnished or owned commodity must (may) be kept on FAA owned or leased space or property with approval…” Does this include contract equipment (vacuums, buffers, etc.) stored in Janitorial closets?

Contract equipment stored in janitorial closets (vacuums, buffers, etc.) is not included for 4d. of the SOW.

18. Does the tower cab have a self-contained vacuum system that the contractor can use?

IAW section b of the SOW the Contractor must furnish all tools, equipment, and janitorial supplies for this requirement.

19. Is cleaning tower cab windows, interior and exterior, part of this contract?

Cleaning tower cab windows, interior and exterior is excluded from this contract.

20. Special Instructions d. specifies required training including, “Familiarization with applicable FAA Policies/regulations…” Will the government identify what specific policies and regulations they consider “applicable?” Will they provide support materials for these training topics?

Yes, contractor will be provided with any and/or all information needed in order to accomplish requirements.

21. Are contractor employees allowed to work at the facility until a suitability determination is made? If not, what is the standard time frame for determining suitability?

The suitability determination must be complete before contractor employees are allowed to work at the facility. The process could take up to 30 days.

22. Assuming there are existing contract employees who would be eligible to join the new contractor, would those personnel have their suitability and credentials transferred to the new contractor directly or would they need to resubmit forms and wait for the suitability determination?

Suitability and credentials can be transferred to a new contract, after it is verified the personnel have been hired to the new company. There is paperwork and requirements surrounding the transfer.

23. Are subcontractors used for any of the regular services? If so, will the names be provided?

We only work with the Prime contractor.

24. Is pest control, refuse collection, or dumpsters the responsibility of the contractor?

SFO Airport Facilities Department is responsible for this.

25. Section 12.a. requires a signed checklist to be submitted to the COR. Is an electronic checklist acceptable?

Yes, an electronic checklist is acceptable.

26. Section 12.d. specifies required training including, “Familiarization with applicable FAA Policies/regulations…” Will the government identify what specific policies and regulations they consider “applicable”? Will the government provide support materials for these training topics?

Yes, the contractor will be provided with any and/or all information needed in order to accomplish requirements.

27. Section 14 requires contractor to pick-up trash as needed. Is square footage available for the areas that require this service?

Please reference “SFO ATCT Rooms/Frequency Chart” (excel document).

28. Under Emergency Services, both Phase 1 and Phase 2, are those services billed separately or are they to be factored in to the FFP pricing. If included, are there historical records available for frequency? Is there a limit on the number of annual services that may be requested?

Emergency services are not included in the SOW for SFO ATCT. These services must first be reviewed and then approved by the COR, and then billed separately and will be paid for with a Government Purchase card. These costs should not be included as part of the proposal.

29. Are there any identified areas in any of the 4 facilities that require contractor service that present potential asbestos exposure hazards?

No

30. What is the yearly FFP value of the current contract?

The 5-year estimated value for the current the contract is: $416,824.00 No detailed cost information will be released.

31. What is the expected value for this contract?

The 5-year estimated value for the current the contract is: $416,824.00.

No detailed cost information will be released.

32. Are there any changes from the existing contract to the new solicitation?

The period of performance has increased to 5 years (one base year plus four option years).

33. Will the government please define ‘ACM’?

Asbestos-containing materials (ACM)

34. For pricing purposes, can the non-ACM areas be defined prior to the initial walk-through?

Yes

35. Is the contractor only responsible for interior light bulb changes, or exterior building and parking lot lights as well?

The SFO Airport Facilities Department is responsible for this. FAA-Tech Ops personnel coordinate the repairs.

36. Can the contractor submit CPARs in lieu of Customer Satisfaction Surveys?

No, the Customer Satisfaction surveys must be submitted in accordance with clause SA51 of the

SIR.

37. Due to the holidays and the burden placed on Government customers by completing multiple surveys, can the Offeror provide Customer Satisfaction Surveys that were previously completed and submitted by customers for similar proposals?

Customer Satisfaction Surveys must be submitted in accordance with clause SA51 of the SIR.

38. In the SIR document, section SA51 SUBMISSION OF OFFER – SERVICES states that the offeror shall submit “Part IV, Section K, REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS” as well as “Part IV, Section K, Business Declaration”. Will the government please clarify what documents need to be included in the proposal to satisfy “Part IV, Section K, Business Declaration”?

The SA51 in the SIR document has been revised to remove Part IV, Section K, Business Declaration.

39. Is there a special floor cleaning criteria for the raised floor in the IT rooms?

Neutral mopping only.

40. Is there a dumpster/trash bin available for the contractor to dispose the trash at the end of the shift or does it need to be disposed off site?

Dumpsters are located at the base of the ATCT. Contractors will have to exit the tower and enter an area requiring an airport SIDA badge. FAA-Tech Ops personnel usually escort the contractor to this area.

41. Is there a current contract number available?

The current contract number is 697DCK-22-C-00333.

42. Is there a floor plan of the facility available?

Yes, please reference the attachment in the Amended SIR.

43. Who is the current contractor?

The current contractor is X-Clean Corp.

44. What is the current monthly charge of the current contractor?

The 5-year estimated value for the current the contract is: $416,824.00 No detailed cost information will be released.

45. What is the term of the current contract?

The period of performance is for 1 year and 6 months.

46. What are the square footage of the locations to be serviced?

Approximately 44,000 square feet IAW the SOW.

47. Is there additional buildings/locations or scope of work added from the previous contract?

No, IAW the SOW, the San Francisco Air Traffic Control Tower is the location for these janitorial requirements.

48. Will the awarded contractor provide the paper products/toiletries for this project? If yes, what are those products and what is the monthly consumables value?

Yes, please reference the section titled Contractor Furnished Items and Responsibilities in the Statement of Work for the list of paper products/toiletries required for this project. Information on the value of monthly consumables is not on record.

49. What is the FREQUENCY, DAY and TIME cleaning schedule for this project?

Please reference Hours Service is to be performed in the Statement of Work for the cleaning schedule for this project.

50. Is a bid bond required/mandatory for this project?

No