SOW ZSU janitorial attachment.pdf

ATTACHMENT 1

SPECIFICATIONS FOR JANITORIAL SERVICES ZSU CERAP, ISLA GRANDE (SIG) ATCT

and San Juan (SJU) ATCT

1. SCOPE: This specification is intended to outline the minimum requirements for Janitorial service in ZSU CERAP facility buildings, the Isla Grande Air Traffic Control Tower and the San Juan Air Traffic Control Tower occupied by the FEDERAL AVIATION ADMINISTRATION and composed of an Operational Building, Technical Support Building, FMP Buildings, one guardhouse and the two air traffic control towers.

2. GENERAL INFORMATION: The buildings in which the work of this contract is to be performed are tenanted by Government officials and employees and are visited daily by many individuals who are required to conduct business with the Government. For the protection of the buildings and equipment and the facilitation of the business to be conducted there, the first quality cleaning will be required. Hasty and careless performance of the work will not be tolerated. Work that is unsatisfactory will be called to the attention of the Contractor by the Contracting Officer’s Representative (COR), and the Contractor will be requested to correct the unsatisfactory work. Failure of the Contractor to comply with such request will result either in the work being done by Government employees and the cost charged to the Contractor, or in the termination of the contract, or both as provided elsewhere herein.

3. STANDARD OF SERVICE: All work shall be accomplished in a first-class, workmanlike manner in order to provide a clean, neat appearance at all times, except when work is actually being accomplished. Dirt in corners, mop splashes on base boards, wax over gum dirt spots, dirty toilet fixtures, or unsightly areas will not be tolerated and will be considered as unacceptable work.

4. GOVERNMENT FURNISHED PROPERTY: Electrical power will be furnished by the

Government and will also be made available to the Contractor to operate such equipment as necessary in the conduct of his/her work. The Government will also make available to the Contractor the use of hot and cold water, in the toilets and janitorial closets, in the amounts necessary to accomplish the work.

5. CONTRACTOR FURNISHED PROPERTY: The Contractor will be required to furnish all mechanical and electrical apparatuses and appliances, ladders (12’–24’), HEPA filtration vacuum cleaner, hand tools, cleaning and dusting materials, waxes, solvents, rags, steel wool, and other supplies that are required, including disinfectants, deodorizers, and drain products for preventive maintenance to toilets and sinks. All equipment owned by the Contractor shall be properly identified and should remain at all time within the facility. The Contractor shall furnish the COR a typewritten list of all non-consumable property brought on the job. The Contractor will also supply hand soap, paper towels, toilet paper and 2 medium size garbage containers. All tools and other materials furnished by the Contractor must be approved by the COR before use.

6. SUPERVISION: The Contractor will provide the services of a competent and experienced

Supervisor to direct and supervise all work. The Supervisor shall be on the job during the day shift, 7:00 AM to 4:00 PM, Monday through Friday, and shall report to the COR for his instructions. He shall also be present on the job when major tasks such as floor waxing, rug shampooing and the annual cleaning of the window blinds are being accomplished. If, in the opinion of the CO and the COR, the supervision furnished by the Contractor is not satisfactory, the Contractor will be notified in writing and will be placed on two weeks’ notice to correct the supervisory deficiency.

7. WORK SCHEDULE: The successful bidder of this contract will be required to prepare and submit to the COR, for approval, a complete schedule of his intended work. All scheduling which pertains to the Control Room will be subject to continual approval and/or modification by the Watch Supervisor. On occasion, it may become necessary that work of the Contractor, in certain areas, be halted due to the workload brought about by excessive air traffic, adverse weather, etc. In the event that the Contractor or his representative is instructed to cease operations, recognition shall be taken of this and the Contractor will not be penalized because the normal work which otherwise would have been accomplished during the interval has been performed during the off-hours, preferable on weekends.

8. AREAS: The buildings for the ZSU CERAP have been divided into six general areas of service. They are:

AREA I: Unit B. CERAP Control and Equipment Room, Administrative Personnel Offices, Operational Offices, Conference Room, Break Rooms and DYSEN training areas, Men’s Room, Women’s Locker and Toilet on the second floor, and Cafeteria. Cafeteria area includes: ready room, dining, room, pantry, and kitchen. All offices on first and second floors of Unit B, including the mechanical lift (elevator).

AREA II: Mechanical Wing of Unit B, all parts of the first and second floors and Unit B, not listed in Area II, West Equipment Room, East Equipment Room, and TELCO Room.

AREA III: Technical Support building with offices, a conference Room, two class rooms, two Rest rooms, and a Mechanical Equipment Room, from Monday to Friday, except on official holidays.

AREA IV: Resident Engineers at Field Maintenance Party Building (FMP Yard).

AREA V: The FMP Yard, consisting of three offices and several storage, trailers and garage areas.

AREA VI: The Security Guardhouse.

Areas I, II and VI will be in use seven days a week, twenty-four hours a day. It is a requirement of this contract that the Contractor will have on the premises at least one employee during the hours of 6:00 AM to 3:00 PM, and more when required to satisfactorily perform the services specified in the contract. Areas III, IV and V will be in use five days a week, Monday through Friday (except on holidays) unless otherwise specified. The Isla Grande (SIG) ATCT and the San Juan (SJU) ATCT will be in use seven days a week, twelve hours a day from 07:00 AM to 07:00 PM. The contractor is responsible to assign at least one employee to perform the services required over the weekend on Areas I, II, VI, Isla Grande (SIG) ATCT and San Juan (SJU) ATCT.

9. WORK REQUIREMENTS: The following services will be performed as indicated. The work

“Daily” refers to services to perform five days per week, Monday to Friday, between the hours of 6:00 AM to 4:00 PM, unless otherwise indicated. The Contractor shall furnish JANITORIAL

SERVICES to the areas described below. These services include, but are not limited to, the following (subject to local conditions).

A. CORRIDORS AND LOBBY

1. Oversee lobby, main corridors, and adjacent stairs to keep them free of scraps of paper, and other debris.

2. Mop up wet spots.

3. Sweep and oversee outside areas of the Operations Building (front entrance, vestibule, and sidewalk) between the hours of 7:30 AM and 4:00 PM to keep them reasonably free from dirt and debris.

4. Clean glass doors daily and clean other existing glass within lobby entrance and polish door hardware.

5. Clean drinking fountains, including the wiping of metal, polishing bright surfaces.

6. Inspect carpets for excessive soiling or wear and vacuum as scheduled.

7. Empty and clean ashtrays in designated smoking areas.

B. RESTROOMS

1. Clean all urinals and commodes by chemical means and apply a suitable deodorizer to eliminate/neutralize odors as mentioned on page 1, #5 to which Contractor’s shall furnish; drain products for preventive maintenance.

2. Service all rest rooms to maintain a constant supply of hand soap (of the type required for dispensers installed in the building), paper towels, and toilet tissue where dispensers are provided.

3. Oversee rest rooms as necessary to maintain in clean and orderly condition.

4. Clean walls, ceramic tiles and grouting of any soiled areas, clean mirrors, and disinfect all fixtures with proper disinfectant.

5. Clean soap dispensers to prevent clogging, fill as required.

6. Clean all waste containers.

7. Clean A/C vents (diffusers) and door grills.

Do not use, under any circumstances, the same brush, rag, etc., which is used to clean the toilets and urinals on the sinks and other restroom fixtures.

C. CAFETERIA (Applicable to the ZSU CERAP facility only)

The Cafeteria consists of kitchen, pantry and dining room.

1. Oversee between the hours of 6:30 AM to 4:00 PM to keep Cafeteria free from trash and other debris.

2. Sweep and wet mop Cafeteria area floors during periods other than the normal operating hours. The normal operating hours are from 7:00 AM to 5:00 PM on Monday through Friday and 8:00 AM to 1:00 PM on Saturdays. The floor area does not include the kitchen and pantry areas.

3. Wash/clean all tables and chairs in the Cafeteria during a period not associated with a particular meal (i.e., breakfast 7:00 AM to 8:00 AM, lunch 11:00 AM to 1:00 PM, and dinner 4:00 PM to 5:00 PM).

4. Dust all furniture, equipment, and all surfaces within reach while standing on floor.

5. Remove all chewing gum and other adhesive material.

6. Wash all walls in the cafeteria dining area when required.

7. As required on schedule, thoroughly scrub and strip all waxed floors. Apply new wax. After the new wax has been applied and is sufficiently dry, it shall be machine buffed to a satisfactory finish.

8. Empty wastebaskets; collect trash and place in container supplied by janitorial contractor.

D. OFFICE ROOMS: (Work to be performed between 7:30 AM and 4:00 PM).

1. Empty all wastebaskets, and collect trash, place in suitable containers, and place these containers in Dumpster provided by the janitorial contractor.

2. Inspect office carpets for excessive soiling or wear, and vacuum as scheduled.

3. Clean all glass bookcase fronts.

4. Shampoo all office carpets as scheduled.

5. Dust all walls and ceilings.

6. Wipe clean and polish with approved furniture cleaner/polisher all office furniture.

7. Clean other decorative woodwork.

8. Clean pictures and dust frames.

9. On floor without carpets, and as required per schedule, thoroughly scrub and strip all waxed floors. Apply new wax. After the new wax has been applied and is sufficiently dry, it shall be machine buffed to satisfactory finish.

10. Clean all waste containers.

11. Clean A/C vents (diffusers) on ceiling and grill on doors.

E. ZSU CERAP CONTROL ROOM, Isla Grande (SIG) ATCT Tower Cab and San

Juan (SJU) ATCT Tower Cab (as applicable)

1. Empty and clean all wastebaskets and collect trash.

2. Inspect control room carpets for excessive soiling or wear, and vacuum as scheduled.

3. Dry shampoo all control room carpets as scheduled.

4. Clean drinking fountains, including the wiping of metal, polishing bright

6. Vacuum all flight progress boards and Teletype cabinets, and clean lockers.

a. Vacuum before 7:00 AM to avoid interfering with labor.

7. Wipe, clean and polish all unpainted metal surfaces.

8. Wipe, clean all furniture and cabinets to remove fingerprints, scuff marks, etc., and polish.

9. Clean bulletin boards and pictures.

10. Vacuum break-lounge and DYSIM training room carpets as scheduled.

11. Dry shampoo Break-room and training room carpets as scheduled.

12. Clean all floor tiles, wax and buff as scheduled.

13. Vacuum floor and wall carpets.

14. Vacuum consoles with a small vacuum cleaner (portable), including areas above eye level, (tops and sides).

15. Wipe consoles with damp, clean cloth.

16. Clean sinks twice a day from Monday to Friday.

17. Clean A/C vents (diffusers).

E-1. ZSU CERAP CONTROL ROOM DEEP CLEANING

In addition to the service described above, a quarterly deep cleaning shall be provided in coordination with the facility. This service must include:

1. Vacuum all Control Room, FLM office, Briefing and CEDAR Room walls and dividers.

2. Shampoo carpets of Control Room, Briefing, FLM and CEDAR floor carpets.

3. Cleaning of all surfaces including work surfaces and shelves, consoles (especially on top), under Plexiglas, desks, tables, computer keyboards and monitors.

4. Cleaning of all light fixtures (including light tubes above consoles).

5. Cleaning of WX monitors, including the back of them.

6. Bay headers are to be pulled and individually cleaned including inside the manual console.

7. Handrails.

8. Break room, including kitchen and the top of the kitchen cabinets, tables, chairs, TV and furniture.

9. Locker room floor and lockers, including top lockers.

10. All floors including stairs where there is no carpets must be buffed and wax.

11. All Control Room chairs must be vacuumed and shampooed

12. Letter boxes, including the top of the cabinet.

13. A/C vents.

F. ZSU CERAP OPERATIONS BUILDING COMMON AREAS

1. Empty all wastebaskets and collect trash.

2. Check carpets and vacuum clean as scheduled.

3. Dry shampoo carpets as scheduled.

4. Clean drinking fountains, including the wiping of metal, polishing bright

6. Wipe clean and polish all unpainted metal surfaces.

7. Clean all furniture and cabinets to remove fingerprints, scuff marks, etc., and polish.

8. Clean bulletin boards and pictures.

9. Dust all walls.

10. Clean all waste containers.

11. Clean all floor tiles, wax, and buff as required.

12. Vacuum floor and wall carpets.

13. Clean and dust furniture in the break lounge and training rooms.

14. Clean A/C vents (diffusers) and door grills.

G. SECURITY CONTROL BUILDING (Guard House)

1. Dust or damp mop floor, clean walls, and windows.

2. Clean commodes and apply suitable deodorizer, and drain product provided for preventive maintenance.

3. Service rest rooms with soap, paper towels, and toilet tissue. Clean mirror and spots, clean walls as required.

4. Clean furniture.

5. Per schedule, scrub, wax, and strip all wax from floor. Apply new coat of wax.

Machine buff to a satisfactory finish.

6. Clean wastebaskets and dispose of trash.

H. Reserved

I. EAST AND WEST EQUIPMENT ROOMS

1. Sweep and dust all floors, stairs, and landing.

2. Remove and dispose of trash.

3. Dust all rooms, including furniture, equipment, and all surfaces within reach while standing on floor.

4. Collect and place in suitable containers all waste paper, bottles, cups, and garbage, as required, and place containers in the location provided therefore.

5. Clean drinking fountains, including the wiping of metal, polishing bright

6. Machine buff floor as required by schedule.

7. Wash clear glass in interior doors, partitions, bulletin boards, and pictures.

8. Clean waste containers.

9. Thoroughly clean all dead storage areas, including wet moping if required.

10. Dust all exposed pipes and ducts, doorframes and casings. Dust all walls, ceilings, lamps, and other objects as necessary.

11. Polish all unpainted metal work such as doorknobs, hardware, and fire extinguisher.

12. Clean all ceiling light fixtures, including glassware, A/C diffusers, and reflectors.

13. Clean all furniture above cabinets to remove scuffmarks, etc., polish, and clean sink in break room.

14. Thoroughly scrub and strip all waxed floors in areas where wax is applied to remove old wax and soil. Apply new wax. After the new wax been applied and is sufficiently dry, it shall be machine buffed to satisfactory finish.

15. Wax and buff floor tiles as required.

16. Vacuum floor and wall carpets.

17. Wipe top consoles with a damp cloth.

18. Dry Shampoo all carpets as scheduled.

19. Vacuum MEARTS, watch standers, and break lounge room carpets as required.

J. MECHANICAL WING AREA & ESU OFFICE

1. Sweep all floors, stairs, and landings daily.

2. Dust all rooms and all surfaces, including fluorescent lamps and pipes, and carpeted walls.

3. Collect and place in suitable containers all waste paper, garbage, and dispose as required, including waste containers in the garage and outside.

4. Clean drinking fountains.

5. Polish all unpainted metal including doorknobs, hardware, and fire extinguishers.

6. Thoroughly clean dead storage areas.

7. Clean light fixtures.

8. Sweep mezzanine floor and stairs, and dust shelves and ends.

9. Clean all ceiling light fixtures in mezzanines.

10. Clean garage as required.

11. Empty container in paper shredder as needed.

12. Clean floor and walls in shower stall, including fixtures.

K. RESIDENT ENGINEER

1. Daily clean-up including but not limited to: sweeping floor and porch, mopping, cleaning windows, cleaning rest room, emptying garbage cans, dusting desks and all furniture, vacuuming rugs or floor mats.

2. Clean floor and walls in shower stall, including fixtures.

L. LOGISTICS OFFICE – STAGGING AREAS: (located in the front yard.)

1. Empty and clean waste baskets/containers.

2. Clean drinking fountains, wiping all metals and polishing bright surfaces.

3. Wet mop floors daily.

4. Sweep floors daily and vacuum as needed.

5. Clean walls, doorframes, and all glass surfaces.

6. Clean all furniture and cabinets to remove fingerprints, scuff marks, etc.

7. Keep break-room clean; wipe clean microwave oven and tables.

8. Sweep and mop all storage areas.

M. SERVICES PECULIAR TO SPECIFIC AREAS

1. Operating restrictions. Certain positions within the ZSU CERAP, Isla Grande (SIG) ATCT and San Juan (SJU) ATCT buildings are occupied on a 24-hour per day, seven days per week basis. These spaces are generally covered under Unit B (Operation Wing). The work performed in these areas affects the National Security and is directed toward the control and separation of air traffic in the area. The importance of this operation cannot be over-stressed.

Interference of any kind by the Contractor, his employees, or equipment will not be tolerated. The inadvertent flipping of a switch or turning of a dial could be disastrous. It is of the upmost importance that the noise level in the area, particularly in the Control Room be kept to a minimum.

2. Security and Security Areas. The Contractor shall notify of the difficulties associated upon the cleaning of security areas within the building covered by the contract and include in his bid all costs in connection therewith. The CERAP Control Room, Isla Grande (SIG) ATCT and San Juan (SJU) ATCT is considered “Security Area”.

N. GENERAL REQUIREMENTS

1. All waste paper, bottles, cans, cups, cafeteria garbage, etc., shall be placed in plastic bags, in covered containers, and placed in the location provided therefore. The Contractor shall be responsible for timed schedule for the removal of all waste from the premises and to eliminate excess accumulation at any time. The type and size of the containers are to be approved by the Contracting Officer’s Representative.

2. The Contractor shall collect and remove from the premises all packaging material and empty containers as directed by the COR. The Contractor shall allow man-hours per week to accomplish this work.

3. The Contractor shall provide adequate supervision at all times to ensure complete and satisfactory performance in accordance with the terms of the contract.

4. The Contractor shall require all his employees to be dressed in a presentable manner and to display their identification badges at all times while performing their duties on Government premises. (Also to display the Company name/logo in their shirt/blouse (front or back)).

5. The Contractor and his employees must display positive identification to the

Security Guard for entry and exit to the complex. Also complete – Security clearance forms provided, in a timely manner to insure access to all areas.

6. The Contractor will be responsible to see that his employees do not disturb papers on desks, do not open drawers or cabinets, or use telephones provided for official government use to make personal calls.

7. Routine cleaning such as dusting, mopping and waxing are to be performed between the hours of 6:30 AM and 4:00 PM.

8. Holidays observed by the Government employees (Exclusive of personnel working of the control of air traffic in the area) are listed below. Holidays, which fall on Saturday, will be observed on Friday, and those, which fall on a Sunday, will be observed on Monday.

New Year’s Day January 1 M. L. King’s Day January 18 Washington’s Birthday Third Monday of February Memorial Day Last Monday in May Independence Day July 4

Labor Day First Monday in September Columbus Day Second Monday in October Veteran’s Day November 11 Thanksgiving Day Fourth Thursday in November Christmas Day December 25

Daily cleaning in Area I, Area II, Isla Grande (SIG) ATCT and San Juan (SJU) ATCT will be required on these days, except as required by special classes and tours of the building by the public.

O. SCHEDULING

Where a number of days are started, as for example 30 days, it is intended that this mean calendar days, unless schedule would require holiday or weekend work. In this event, the first working day following the 30-day period will be used.

P. EMERGENCIES

1. In case of any emergency condition involving water leakage or flooding in a particular section of the building or other occurrences requiring immediate correction, the Contractor shall divert his force or such part thereof as is necessary, from their original assigned duties to meet the condition. If rugs require shampooing coordination will be done to have this action performed no later than 24 hours after deficiency has been corrected.

2. When the employees are no longer needed for the special work, they shall be directed by the Contractor to return to their normal work. No additional cost shall be charged the Government for the diversion of the Contractor’s employees from their normal work to the special work; however, recognition shall be taken of the diversion and the Contractor will not be penalized because the normal work has not been accomplished.

Q. THE CONTRACTOR SHALL ALSO

1. Arrange for personal to report fires, hazardous conditions, and items in need of repair, including dead lights, leaky faucets, toilet stoppages, etc. Also advise the COR the need for those supplies furnished by the Government under this Contract.

2. Be responsible for seeing that rooms in security areas are locked after cleaning and keys are returned to a designated recipient.

3. Arrange with the COR for training and certification of sufficient laborers for the personnel, equipment, and supplies during the conduct of his work.

R. SCRUBBING

Whenever it is stated that certain areas are to be scrubbed, unless the scrubbing is otherwise described, it is intended that it will be performed by machine or by hand with a brush.

S. MOPPING

Whenever wet mop referred to, it shall mean to use a mop and hot or warm water with detergent to remove grime and dirt from the floor and then using a mop and clean water remove any dirt and detergent film from the floor so as to leave floor free of streaks and dirt when dry. Damp mopping is similar to wet mopping, except that the amount of water in the mop shall be reduced so as to prevent the running of water where it may damage adjacent areas not intended to be wetted.

T. WEEKLY WORK REPORT

To facilitate inspection by Government representatives, the Contractor shall submit a work report weekly of the jobs performed on that date. This report shall be in two parts, one covering the work of the mornings and of the afternoons. Such a report would specify, for example, that Rooms # _______ to have been scrubbed, waxed, and buffed; that Rooms # _____ to have been buffed; that high cleaning has been performed in Rooms # ______ to ______. A section shall be included in this report to cover all of the work proposed to the done on the following week. The COR shall furnish “check list” of report from the Contractor’s use in making this report.

U. STORAGE

1. Space available in the building for storage purposes will be assigned to the

Contractor for the storage of his bulk supplies and the equipment, which he will use in the performance of the Contract. He will be expected to keep his space in neat and orderly condition.

2. Janitor’s closets are located at various points throughout the building. These may be used by individual cleaners for storing mops, brooms, dust cloths, and other items. It will be necessary that these closets and the stored equipment are kept scrupulously neat and clean; otherwise, fire and health hazards may be created. Odors and vermin could develop and be disseminated throughout the building.

3. Lockers will be provided in building and shall be used by the Contractor’s employees. The assigned spaces must be kept clean and neat. Sweep daily or more often if necessary and pick up and dispose of all papers and scraps.

4. Failure to keep any of the facilities described above in a condition satisfactory to the Contracting Officer may result in the withdrawal of the privileges of using them or Contracting Officer may have them cleaned and at the cost of such work shall be charged to the Contractor.

5. The Government will not be responsible for damage to the Contractor’ s stored supplies, materials or equipment, the supplies material or equipment kept in janitor’s closets; or Contractor’s employees; personal belongings occasioned by fire, theft, accident, or otherwise.

V. LIST OF APPROVED CLEANING MATERIALS

1. Successful bidder must provide the Contracting Officer Representative with a list of cleaning products/compounds, waxes, solvents, detergents, soaps, with their applicable Safety Data Sheet (SDS), in order for the Sector’s Environmental Compliance Officer to certify that these products are a safe and do not present a hazard to our community.

2. For cleaning floors, painted surfaces, metal fixtures and windows, use cleaning compound, solvent-detergent, liquid heavy dusty concentrate, Octo-solve or equal.

3. For cleaning toilet bowls and urinals, use Type II cleaners in accordance with

Federal Specification O-C426(d). Follow directions on label to prevent injury to personnel or damage to fixtures. Tri-O-Per, urinal Ade (Delta) or equal.

4. Dust cloths and yarn brooms or sweep mops shall be treated with Valvasheen or equal to increase dust retention, according to the manufacturer’s specifications. The brooms and dust cloths shall be free from objectionable odors.

5. For cleaning ceramic tile and terrazzo, use scouring compound type II, Federal

Specifications P-S-331, Interim Amend I, Palco or equal.

6. Sweeping Compound. No sweeping compound containing sand or oil shall be used. Federal Specifications P-S-863a, Magic Sweeping compound, or equal may be used.

7. Wax for linoleum, rubber or asphalt tile floors. Use Federal Specification P-W-

155(a). Test 12 or equal.

8. Wax for wood floors and wood furniture. Use Federal Specification P-W-158(b).

Puritan Solvent Wax or equal.

9. Wax for vinyl covered floors. Use plastic or resin base with high slip resistance.

Franklin’s Emulsion past Wax and Pantaloon floor finish or equal.

10. Where wax is specified herein, the Contractor may use more recently developed floor maintenance materials as a substitute provided the performance is at least equal to that of the wax material described in paragraphs 7, 8, and 9 above. The Government Representative shall approve substitute material. Whenever these substitute materials require different cycles for application of intermediate treatment such as “No buffing required between applications”, the Government Representative will allow such deviation in scheduled cycles or work as may be consistent with the standards of service required locally.

ZSU CERAP Facility Approximated Gross Living Area: 36,960 s/f.

Isla Grande (SIG) ATCT Approximated Gross Living Area: 375 s/f.

San Juan (SJU) ATCT Approximated Gross Living Area: 25,600 s/f.

U. STORAGE