Consolidated SOW HCF_PMT_MKK_LIH.pdf

CONSOLIDATED STATEMENT OF WORK

FOR

Services at Multiple Honolulu District Facilities

1. SCOPE: This document outlines the requirements for janitorial services, including the supply of trash dumpsters and trash removal services, at the Federal Aviation Administration (FAA) buildings and offices listed below. Each site specific requirements will be listed under Section 13.

A. Honolulu Control Facility (HCF) B. PMT Hangar C. Molokai Tower D. Kauai SSC

**Facilities may be added or removed upon mutual agreement of the Government and Contractor.

2. GENERAL INFORMATION

Period of Performance: The period of performance shall be for one (1) Base Year and four 12-month option years. The Period of Performance reads as follows:

Base Year: 04/01/2019 to 03/31/2020 Option Year 1: 04/01/2020 to 03/31/2021 Option Year 2: 04/01/2021 to 03/31/2022 Option Year 3: 04/01/2022 to 03/31/2023 Option Year 4: 04/01/2023 to 03/31/2024

The Government reserves the right to extend the term of this contract at the prices set forth in Section B of the Contract in accordance with the terms and conditions contained in clause 3.2.4-34 Option to Extend Services.

Type of Contract: The Government will award a single firm fixed price contract

Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. A draft Quality Control Plan will be provided with the offer and once selected for award, the contractor will provide the final plan within 30 days after award. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

Interference with Government Business: The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.

Protection of Government Property: During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended. Accidental splashes shall be removed immediately. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

Safety and Fire Prevention: The Contractor shall be responsible for instructing their employees in appropriate safety measures. Housekeeping employees must not place mops, brooms, machines and other equipment in traffic lanes or other locations in such a manner as to create safety hazards. Appropriate, neat appearing, well-kept signs shall be provided by the Contractor to indicate, “Danger Hazardous Floors, Walk Left or Walk Right”, as applicable, and approved by the COR prior to use. Such signs shall be displayed at all times in all areas where cleaning operations are in progress that necessitate use of any equipment or supplies such as buckets, wires, ladders, water, wax, etc., which may impose a traffic obstruction or personnel hazard.

Contractor's employees will be required to interrupt their work to allow passage of personnel, equipment, or carts. When cleaning of a public traffic area (i.e., lobbies or corridors) results in a temporary hazard of wet/slippery floors, housekeeping personnel will use parallel wet mopping or cleaning procedures.

Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

Recognized Holidays: The contractor will not be required to perform services on these Holidays unless specified in section 13:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

3. GOVERNMENT FURNISHED ITEMS AND SERVICES

Facilities: The Government will furnish or make available to the Contractor the facilities described in herein. The Contractor will be responsible and accountable for such facilities accepted for use and shall take adequate precautions to prevent fire hazards, odors, and vermin. Custodial services for Government furnished facilities will be provided by the Contractor. The Contractor will obtain written approval from the Contracting Officer prior to making any modifications or alterations to the facilities. Any such modifications or alterations approved by the Government will be made at the expense of the Contractor.

At the completion of the contract, all facilities will be returned to the Government in the same condition as received, except for reasonable wear and tear. The Contractor will be held responsible for the cost of any repairs caused by negligence or abuse on his/her part, or on the part of his/her employees.

Utilities: The Government will furnish utility services at existing outlets, for use in those facilities provided by the Government and as may be required for the work to be performed under the contract:

electricity, steam, natural gas, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the Contracting Officer Representative. The Contractor will provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.

The Contractor will be responsible for instructing employees in utilities conservation practices. The Contractor will be responsible for conserving utilities, which shall include, but not necessarily be limited to:

Lights shall be used only in areas where and at the time when work is actually being performed unless otherwise directed by the COR.

Mechanical equipment controls for heating, ventilation and air conditioning systems will not be adjusted by contract employees.

Water faucets or valves will be turned off after the required usage has been accomplished. To conserve water, only the minimum quantity of water needed for the required usage will be expended.

Janitorial Closets: Janitorial closets may be assigned, if available, to the contractor by the Contracting Officer’s Representative for the storage of bulk supplies inside the building. No other supplies or equipment may be stored on site. The Government will not be responsible for loss and/or damage to contractor’s stored supplies, materials, equipment, or other personal belongings caused by fire, theft, accident, or otherwise. Failure to keep these facilities in a clean and orderly condition may result in the withdrawal of the use of such facilities.

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBLITIES

The Contractor will furnish all materials, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this Statement of Work.

a. The Contractor must furnish all supplies, including bathroom supplies, waste bin liners, toilet tissue, hand soap, hand sanitizer, paper towels, dishwashing powder or liquid, deodorizers, disinfectants, dish soap, dinner napkins, hand towels, and hand soap for the break room, in sufficient quantities necessary to meet the requirements of this contract and walk-off mats. The Contractor is responsible for placing these items in their normal place of use. NOTE: ALL toilet tissue supplied under this contract must be no less than 2-ply. There will be a sufficient stock of supplies such as toilet tissue and paper towels to ensure the facilities does not run out, especially over a weekend or Holiday.

b. The Contractor must furnish all tools, equipment, and janitorial supplies, including cleaning compounds, soap, non-slip buffers, power industrial vacuum cleaners, buckets, polishing compounds, flashlight, disinfectants, shampoos, steel wool, mop buckets with ringer and casters, degreasers, wiping rags, lint free glass cleaning rags, glass cleaning products, rubber gloves, detergents, sponges, squeegees, of acceptable commercial grade and quality, and in sufficient quantities necessary to meet the requirements of this contract. Contractor-provided tools (i.e.

vacuum cleaner, buffing machines etc.) must be commercial grade and must not generate excessive noise that disrupts the work in progress. Vacuum bags must be replaced on a weekly basis or sooner if needed. The Contractor must use cleaning agents of synthetic detergent that are odor counteracting and have germicide properties.

c. All power equipment and attachments, including power cable and extension cords, must be free from any defects. The Contractor must use only the FAA furnished power outlets designated by the COR or CO.

d. No contractor furnished or owned commodity must be kept on FAA owned or leased space or property without approval in writing by the COR or CO. The Contractor must keep pilferable items under lock and key at all times and must provide the COR with a key in the event of an emergency.

e. The Contractor will provide the COR and Facility a binder with the complete list of Material Safety Data Sheets (MSDS) for ALL CHEMICALS being utilized to sanitize and clean the facility.

The Contractor will also ensure that this list is updated whenever there are Chemical / Product changes.

5. SITE SPECIFIC REQUIREMENTS:

JANITORIAL SERVICES CONTRACT HONOLULU CONTROL FACILITY

SPECIFICA TIONS

1. GENERAL

A. The Honolulu Control Facility operates twenty-four hours per day, seven days per week, including Sundays and Holidays. The facility has been divided into five major areas for work to be performed under this contract:

Area 1 - Administrative Includes:

a) Entire first floor offices of the Air Traffic (AT) & Technical Operations Tech Ops) Administrative Areas including both main restrooms and locker rooms on the first floor located across the corridor from the Operations Room and restrooms located across the corridor of the Tech OPS Administrative Area;

b) Area (corridor) between the AT & Tech OPS Administrative Area;

c) Area Manager/Area Supervisor's office located on the first floor operations room;

d) Area Manager office space located on the first floor operations room;

. Area 2 - Operations Includes:

a) Air Traffic Control Operations Room;

b) Tech OPS Electronic Equipment Room;

c) Systems Operation Center (SOC);

d) Air Traffic & Tech Ops’ break rooms located on first floor (Room #'s 121 and 219)

Both the Operations Room and the Electronics Equipment Room have a vacuum system with outlets throughout.

Area 3 - Environmental Include.

ECMS Monitor Room (Room 347) and small restroom located in the Environmental Area (Room 351 C).

Area 4 - Areas Not Included in #1 Through #3 Above

a) Security Guard building;

b) All Main Entrances & Cafeteria Patio Area;

c) Air Traffic Smoking Area, Room 128A;

d) Air Traffic Control Tower Cab, Stairways, and Restrooms;

e) Logistics Receiving Area (Rm. 322);

f) National Weather Service (NWS) building

g) Security Camera Globes

Area 5 - Cafeteria (Rms 306/307), Wellness Rm 309 and AT Breakroom Rm 310;

The floors and tables in the Dining Room Seating Area (Rooms 306,307), including outside Lanai Patio area, and in front of the counters in the serving area, the windows/window coverings, refrigerators and microwave ovens in the Cafeteria are included in this contract.

B. With the exception of the Air Traffic Team Supervisors' Office and the Locker Room, Area I is in use during administrative hours, Monday through Friday. All other areas are either in use or available for use at all times.

NOTE: Floor plan sketches of the Honolulu Control Facility are included as ATTACHMENT A to these Specifications.

C. Work performed at this facility is for the control and separation of air traffic and directly affects the national security and the safety of the flying public. The importance of this operation cannot be overemphasized. Interference of any kind by the Contractor, his employees, or his equipment will not be tolerated. The inadvertent flipping of a switch or turning of a dial might be disastrous. It is of extreme importance that the noise level in the Operations Room 206 be kept to a minimum.

D. The Contractor shall develop an itemized listing of all services required by this contract and a frequency schedule for performing each job. As each service is completed, the onsite janitorial supervisor will initial the listing for submission to the COR every other Monday morning. The listings will be used by the COR for routine inspections and for evaluating overall work performance of the contractor.

E. Routine cleaning (dusting, mopping, waxing, vacuuming, etc.) in Areas 1,2,3,4 and 5 must be performed outside normally scheduled administrative hours (6:00a.m. - 4:30p.m.), Monday through Friday or anytime on weekends and holidays, unless otherwise coordinated with the COR.

F. Services listed for all areas will be performed as specified herein. DAILY is defined as seven days each week, unless otherwise indicated.

2. WORK AND SCHEDULE: The Contractor shall provide sufficient personnel each day, seven days each week, including Sundays and Holidays, to accomplish all services specified herein. If more than the minimum number specified is needed for satisfactory performance, the Contractor will provide additional people at no additional cost to the Government. Note: Weekend cleaning may be limited to Areas: la (Restrooms), 2a, 2c, 2d, 4a, 4b, & 5 (Cafeteria, Rooms 306, 307).

3. RESTROOMS :

A. Daily:

1) Clean and disinfect all urinals and commodes by chemical means to eliminate odors. Apply suitable deodorizer;

2) Service all restrooms to maintain constant supply of hand soap of the type required for installed dispensers, paper towels, toilet paper seat covers, and toilet tissue; 3) Clean mirrors, wash basins, and countertops.

4) Spot-wash walls, partitions, and floors; 5) Clean and disinfect shower areas.

B. Weekly:

1) Damp-wipe all walls, wainscoting, and partitions; 2) Clean soap dispensers to prevent clogging; 3) Wash and sanitize floors.

C. Every Two Months:

Wash all walls, wainscoting, and partitions.

4. WASTE CONTAINERS:

1) Collect all wastepaper, bottles, cans, garbage, rubbish, etc., from all containers in Areas 1,2, 3, 4, 5, and place in dumpster;

2) Collect and remove all packing materials and empty shipping containers from the buildings and/or loading dock and place in dumpster. If these are too big or too bulky for the dumpster then request direction from the COR.

B. As Needed: Wash and disinfect all waste containers inside and out.

5. ASH RECEPTACLES:

Once a Day: Empty and wash all ash trays, store butts and ashes in metal containers until it is safe to include with other trash in the dumpster.

6 DRINKING FOUNTAINS:

Daily: Clean all drinking fountains in all areas; includes wiping metal, polishing bright work, and applying disinfectant type cleaner to the water spigot.

7. OUTSIDE ENTRANCE CARE:

A. Three Times Per Week (Monday, Wednesday, Friday):

1) Sweep and police outside entrances (front and back doors), including outside Cafeteria and Receiving areas, to keep them free from dirt, cigarette butts, and other debris; 2) Clean glass double doors and windows located in the front and back entrances (including cafeteria area), and polish push plates.

Clean glass doors and windows inside entrances and dock area including Receiving area, and polish push plates.

C. Every Two Weeks:

Damp-wipe all metal handrails (painted and unpainted),

8. FLOORS AND STAIRWAYS:

Maintain all waxed surfaces at all times with sufficient anti-slip properties to minimize the probability of employee accidents.

1) Spot clean and spot vacuum all carpets for stains;

EXCEPTION: Area 2a. Air Traffic Control Operations Room 206: Service shall be performed outside normally scheduled administrative hours (6:00 a.m. - 4:30 p.m.), Monday through Friday or anytime on weekends and holidays, with clearance from the Air Traffic Area Manager. This includes vacuuming the entire: carpeted area.

2) Sweep and damp mop all floors, stairs, and landings;

3) Damp wipe and dry all metal handrails.

1) Scrub, wax, and machine buff cafeteria floors and restroom floors; 2)

Remove all chewing gum and adhesive foreign material.

C. Three Times per Week (Monday/Wednesday/Friday):

1) Vacuum all carpets in Areas 1 and 2b;

2) Vacuum all carpets in Areas 2a, and 3 after 4:30 p.m. To avoid interference with the automated equipment and Air Traffic Controllers vacuum only after obtaining clearance from the Area Manager and technician(s) in charge.

D. Monthly:

1) Scrub, wax, and machine buff all waxed floors except the restroom and cafeteria floors that are scheduled weekly;

2) Scrub, wax, and machine buff the elevator floor.

E. Quarterly:

1) Thoroughly scrub all waxed floors to strip old wax and soil. Apply new wax and machine buff to a satisfactory finish. This requires moving furniture; 2) Shampoo carpets in all areas, including all corridors; 3) Dry shampoo carpets in the Operations Room and System Operation Center between the hours of 11:00 pm and 5:00 a.m. on the first Monday in February, May, August, and November. This task must be coordinated with the COR and the Air Traffic Area Manager-inCharge.

9. GENERAL CLEANING

1) Dust all rooms, corridors, and lobby space including furniture, equipment, window sills, and all surfaces within reach when standing on the floor;

2) Clean all chalkboards and white boards, unless marked to the contrary;

3) Mop up wet spots wherever and whenever they occur;

4) Make certain that Government furnished entrance mats and/or runners are located in areas designated by the COR;

5) Clean sinks (kitchen, break room, etc.) and maintain a constant supply of paper towels, dishwashing detergent and hand washing soap;

6) Police lobbies, a1l corridors, lunch rooms and adjacent stairs; 7) Police Area 2 to dispose of all scraps of paper and other debris.

1) Polish all unpainted metal work, door openers, hardware, switch plates, etc, in all areas;

2) Clean glass doors in both entrances to the Operations Room and both entrance to the Cafeteria; and polish push plates;

3) Clean exterior glass windows surrounding the HCF facility, Guard Shack and the NWS building.

C. Every Two Weeks:

1) Wash clear glass in interior doors, partitions, and bulletin boards;

2) Dust interior of elevator car and grillwork;

3) Damp-wipe M-J consoles in the Operations Room; to be fully coordinated each time with the Air

Traffic Assistant Manager-in-Charge of the Operations Room.

E. Monthly:

1) Clean all glass bookcase fronts;

2) Wash all furniture and cabinets (including koa lobby cabinet) to remove fingerprints, scuff marks, etc.;

3) Clean opaque glass doors and partitions;

4) Spot wash walls, transoms, stairways, and corridors;

5) Damp-wipe tops of lockers in Locker Room. One week in advance, fully coordinate with the Air

Traffic Assistant-in-Charge of the Operations Room in order that all personnel can clear off the tops of their lockers prior to cleaning;

6) Between the hours of 11 pm Friday and 3:00 am on Saturday on the middle weekend of the month, dust the top of the M-1 Consoles in the Operations Room (prior coordination with the COR and Air Traffic Manager is required);

7) Dust vertical blinds in Administrative Area 1

8) Clean the Exterior Security Camera Globes, except the ones mounted on poles.

F. Quarterly:

1) Wash elevator surfaces and hoist way doors;

2) Wash all locker exteriors in Locker Room;

3) Dust all exposed pipes and ducts, high files, window/door frames and castings, and all else in Areas 1, 2, and 3 that is beyond reach when standing on the floor;

4) Wash all windows inside, including Guard Building & NWS; clean sills and frames.

5) Apply and maintain coating to prevent condensation and water build-up to exterior Security Camera

Globes, except the ones mounted on poles.

G. Semi-Annually:

1) Dust all exposed pipes, ducts, high files, equipment racks, etc., that are beyond reach when standing on the floor - Areas 2 and 3;

2) Clean all ceiling light fixtures. Include washing glassware, diffusers, reflectors, and return air louvers.

Prior coordination with the COR and Air Traffic Assistant-Manager-inCharge of the Operations Room required.

10. CAFETERIA AREA:

The Contractor is required to maintain the floors in the cafeteria dining area and in front of the serving line.

The Cafeteria Operator is responsible for all other janitorial service in that area.

A. Daily: Wet mop and buff all tile floors.

B. Monthly: Strip old wax from tiled floors, wax, and buff.

11. LOADING DOCK. LOADING RAMP, OUTSIDE STAIRWELLS, AND STAIRS TO PARKING LOT

These areas are to be maintained in a presentable condition. All candy/gum wrappers, cigarette butts, and other debris is to be swept up each day and placed in the dumpster for removal from the premises. Nothing is to be left on the loading dock that will interfere with the shipping and/or receiving of materials and supplies.

12. REFRIGERATORS AND MICROWAVE OVENS:

Completely clean inside and outside of refrigerators and microwave ovens owned by the Government and used by FAA employees every other week. Refrigerator cleaning schedules will be posted at each refrigerator. Units are located outside the cafeteria kitchen area in the Dining room.

13. TOWER CAB, FOYER AND LOBBY:

1) Clean and wipe drinking fountain located in the Tower Cab area using disinfectant cleaner.

2) Spot clean glass area in the Tower lobby and foyer entrance area, inside and outside.

3) Empty and clean all wastebaskets, haul and disposal of all rubbish collected from that area.

4) Wet mop ceramic tile restroom floors in Tower Cab area with antiseptic deodorant, giving particular attention to areas around toilet, remove all unsanitary odors. 5) Clean and disinfect water closets including inside and outside of toilet bowls, inside of rounded rims and seats, and remove all rust encrustation and water rings to the extent possible.

6) Clean and disinfect wash basins in tower cab restroom, scour as necessary to maintain a clean and sanitary condition, free of unsanitary odor.

7) Furnish necessary paper hand wiping towel dispensers, seat tissues, soap, and paper towels for tower cab restroom and sink area. Dispensers shall be checked for proper operation, cleaned and refilled to assure continuous supply.

8) Vacuum all carpet areas in tower cab with permission of tower cab supervisor when appropriate. Prior coordination is required.

9) Dust furniture, including telephone instruments, chairs, counters, tower console tops, and window sills using chemically treated dust cloths. Dust console tops without disturbing controllers working.

1) Wash Tower Cab windows inside and outside. If this work cannot be done on dates agreed because of inclement weather, Contractor shall notify the COR and do the work immediately after the inclement weather clears.

2) Clean, polish and treat elevator and elevator doors inside and outside of ground floor.

3) Clean glass area in tower lobby (by elevator) and foyer area, inside and outside.

C. Monthly:

1) Damp wipe the Tower Cab pull shades. All visible wiping streaks shall be removed per manufacturer's and FAA's specifications.

2) Vacuum stairways and dust handrails and fixtures from the sub junction elevator level to the top of the tower cab.

3) Sweep and damp mop emergency stairways and landing, removing all foreign matter.

D. Quarterly:

1) Apply and maintain coating to prevent condensation on the exterior glass windows of the tower cab.

14. National Weather Service (NWS) Building:

A. Three times a week (Monday, Wednesday, Friday):

1) Dust/polish/wipe down with an approved dust containment cleaner/polish all furniture, equipment and interior areas. Window sills to be dusted (2x per month).

2) Sweep entry way

3) Vacuum/spot clean carpeted areas.

4) Remove trash/rubbish and re-line containers with disposable plastic bags in all rooms.

5) Wet mop bathroom floor and kitchen tile floor with antiseptic disinfectant, giving particular emphasis to areas around sink and toilet.

6) Clean and disinfect (inside and outside) of toilet bowl, water closet, seat and sink area of bathroom.

7) Clean kitchen and eating areas.

8) Check and refill all dispensers in the bathroom including paper towels, toilet paper, soap, and seat protectors. Contractor shall provide all paper products and soap.

B. Weekly: Clean window exterior

C. Semi-annually:

1) Clean light fixtures 2) Shampoo carpets

3) Clean window interior and window blinds.

FAA, JANITORIAL SERVICES

HNL - PMT, 100 POHAKULANA AVENUE

STATEMENT OF WORK & SPECIFICATIONS

*1 GENERAL: THIS SECTION SPECIFIES THE WORK REQUIRED CONTROLLING JANITORIAL SERVICES

AT THE HONOLULU PMT, LOCATED AT 100 POHAKULANA AVENUE, HONOLULU, HAWAII.

*2 SCOPE OF WORK: THE CONTRACTOR SHALL FURNISH ALL SUPERVISION, LABOR, EQUIPMENT, MATERIALS, SUPPLIES AND TOOLS REQUIRED TO PERFORM JANITORIAL SERVICES AT THE HONOLULU

PMT,

AND BY OTHER METHODS SPECIFIED IN THESE SPECIFICATIONS. CONTRACTOR SHALL ALSO

FURNISH TRANSPORTATION TO AND FROM WORK SITE FOR CONTRACTOR PERSONNEL,

EQUIPMENT, MATERIALS, SUPPLIES AND TOOLS REQUIRED.

*3. WORK REQUIRED: THE WORK SHALL BE ACCOMPLISHED IN ACCORDANCE WITH THESE

SPECIFICATIONS AND SKETCHES WHICH PORTRAY THE APPROXIMATE LIMITS OR BOUNDARIES OF THE AREAS WHERE WORK IS AND IS NOT TO BE PERFORMED AT THE HONOLULU pry1T.

FOR CLEANING PURPOSES, THE BUILDING COMPRISES APPROXIMATELY 500 SQUARE FEET OF NET USABLE FLOOR SPACE AND CONSISTS OF ADMINISTRATIVE OFFICES, FOYER, RECEPTION AREA, AN OPERATIONS ROOM, BREAK ROOMS wrrr-l KITCHEN EQUIPMENT, CONFERENCE ROOMS, TRAINING

ROOMS, AND FIVE REST ROOMS.

JANITORIAL SERVICES ARE REQUIRED'. FIVE • , DAYS IN ADMINISTRATIVE AREAS AND

OPERATIONS AREAS.

APPROXIMATELY 25 FAA EMPLOYEES OCCUPY THE PMT FACILITY. (AOS, AM, FM", AND OAHU N/C/E

SSC)

THIS CONTRACT WILL PROVIDE". flVE DAYS OF CLEANING

SERVICES,

EVERY MON CONTRACTOR MAY WORK THE MORNING OR AFTER NOON HOURS.

ALL AREAS AND ROOMS ON THE ATTACHED FLOOR PLAN ARE TO BE CLEANED EXCEPT WHERE

SPECIFICALLY

EXCLUDED. THE PMT AREAS "NOT TO BE CLEANED" ARE ROOMS ON THE SPEC'S THAT ARE MARKED WITH AN (X) INSIDE THEM. WORK SHALL BfÑPERFORMED ON SATURDAY AND SUNDAYS, UNLESS

APPROVED BY THE CONTRACTING OFFICER'S REPRESENTATIVE (COR) .

*B: TRASH HANDLING: TRASH BAGS CONTAINING TRASH ARE NOT TO BE LEFT ON BARE CARPET OR FLOOR ANYWHERE INSIDE THE BUILDING OR ENTRYWAYS. THEY ARE TO BE PLACED IN ANOTHER

WATERTIGHT CONTAINER OR ON A TARP UNTIL TAKEN TO THE DUMPSTER OUTSIDE.

REST ROOMS CARE:

1, MIRROR AND MIRROR SURFACES TO BE WASHED, SPOTS AND WATERMARKS REMOVED ANDWIPED

CLEAN, DAILY.

2, ALL WASH BASINS AND ALL FIXTURES ARE TO BE CLEANED WITH A NON-SCRACH CLEANER,

RINSED AND WIPED DRY, DAILY.

3, ALL HARDWARE, FLUSH VALVES AND EXPOSED PIPE TO BE CLEANED, INCLUDING THOSE UNDER

BASINS, DAILY.

4, THE WALLS UNDER AND AROUND BASINS ARE TO BE WASHED AND MAINTAINED FREE OF WATER AND SOAP

RESIDUE, DAILY,

5, TOILET SEATS ARE TO BE THOROUGHLY CLEANED, BOTH TOPS AND BOTTOMS, DAILY. TOILET BOWLS TO BE COMPLETELY CLEANED INSIDE AND OUTSIDE AND MAINTAINED FREE OF STAIN MARKS UNDER RIM OF BOWL AT ALL TIMES. SANITIZE TOILETS, TOILET SEATS, AND URINALS, DAILY.

6, URINALS ARE mo BE THOROUGHLY CLEANED DAILY, KEPT FREE OF STAINS AND SCALE AND

SUPPLIED WITH DEODORANT CAKES AT ALL TIMES.

*A: G RAL

CLEANING:

7, SPOT WASH REST ROOMS WALLS, PARTITIONS, AND DOORS, DAILY.

8, THOROUGH WIPE DOWN CLEANING OF REST ROOMS WALLS, PARTITIONS, AND DOORS, MONTHLY.

9, WALLS AROUND TOWEL DISPENSER, SOAP DISPENSER, WASH BASIN AND URINALS TO BE SPOT WASHED AT LEAST

WEEKLY AS WELL AS AREA AROUND LIGHT SWITCHES AND DOOR KNOBS.

10, FLOORS TO BE MOPPED WITH A GERMICIDAL SOLUTION DAILY WITH ATTENTION TO URINAL AREAS.

11, PROVIDE LIQUID ANTIBACTERIAL AND MOISTURZING HAND SOAP, PAPER TOWELS, SOLF DOUBLE PLY

TOILET PAPER, SEAT COVERS, AND FACIAL TISSUE.

12, ALL DISPENSERS TO BE CLEANED AND FILLED DAILY.

*D: WATER FOUNTAINS: DAILY, WASH, REMOVE WATER SPOTS, RINSE, WIPE CLEAN, DISINFECT, AND DRY. PAY

PARTICULAR ATTENTION TO THE WATER SPOUT.

*E: WINDOW CLEANING: FRONT ENTRANCE GLASS DOORS, OFFICE WINDOWS, AND PARTITION GLASS TO BE WASHED

DURING DAYLIGHT HOURS TO ASSURE NO SPOTS, STREAKS, SMEARS OR OTHER RESIDUE.

*F: FLOOR CARE AND MAINTENANCE: ALL FLOORS AND STAIRWAY WHICH REQUIRE MOPPING ARE

LOCATED IN THE REST ROOMS, EQUIPMENT ROOMS, BREAK ROOMS, AND ALL ENTRANCES.

THE MIDDLE HANGER CONCREAT FLOOR REQUIRES SWEEPING AND MOPPING ON A MONTHLY BASICS.

*G: PMT KITCHEN:

1, ALL KITCHEN EQUIPMENT, SUCH AS SINK, WASTE DISPOSAL COVER, DRAIN BOARD, FIXTURES, STOVE

AND

BURNERS, STOVE VENT, COUNTER TOP AND CABINET FRONTS TO BE CLEANED THOROUGHLY ON A DAILY

BASIS.

2, MICROWAVE OVENS INTERIOR AND EXTERIOR TO BE WIPED CLEANED DAILY.

3, CHAIR SEATS TO BE DAMP CLEANED AND TABLES TO BE CLEANED ON A DAILY BASIS.

4, FREE STANDING EQUIPMENT SUCH AS REFRIGERATOR, MICROWAVE OVEN, ETC. EXTERIORS TO BE

CLEANED ONE TIME EACH WEEK.

5, ALL FLOORS TO BE SWEPT OR DUST MOPePD AND WET MOPPED ON A DAILY BASIS.

6, ALL PAPER TOWELS AND HAND SOAP DISPENSERS TO BE FILLED ON A DAILY BASIS OR WHEN NEEDED.

*H: SPECIALIZED SERVICES: ALL CARPETED AREAS OF THE PMT, ARE TOBE SPOT CLEANED

WHENEVER AND WHEREEVER SPOTS OCCUR. ALSO INCLUDED FOR CARPETED AREAS, STEAM

CLEANING ONCE A YEAR. (CONTRACTORS DISCRESTION WHEN) USING AN ANTI-STATIC SHAMPOO.

*I: UTILITIES: THE GOVERNMENT WILL MAKE AVAILABLE TO THE CONTRACTOR FROM EXISTING OUTLETS ALL REASONABLY REQUIRED AMOUNTS OF POWER AND WATER WITHOUT CHARGE. UTILITIES FURNISHED

THE CONTRACTOR WITHOUT CHARGE SHALL BE CAREFULLY CONSERVED.

*J: WORK SCHEDULE: ALL WORK SHALL BE SCHEDULED AND PERFORMED DURING WORKING HOURS

(6:00 am - 5:00 pm) EXCEPT WHEN PRIOR APPROVAL HAS BEEN OBTAINED BY AN FAA COR REPRESENTATIVE OR

CONTRACTING OFFICER. APPROVAL BY FAA COR REPRESENTATIVE SHALL BE CONSTRUED AS AN

AGREEMENT FOR PAYMENT OF OVERTIME WORK. ALSO WORK MUST START THE BEGINNING OF EACH WORK WYEK THROUGHOUT THE MONTH AND BE COMPLETED WITHIN Two (3) DAYS.

*K: THE COR: THE COR REPRESENTATIVE AND CONTRACTING OFFICER SHALL MEET WITH THE

CONTRACTOR TO FINALIZE AND DEFINE THE CONTRACT SPECIFICATION. THE COR REPRESENTATIVE MUST BE INFORMED WHEN THE SERVICES START AND WHEN COMPLETED IN WRITING. ALL SPECIAL SERVICES OR REQUESTS WILL ALSO BE ON A WRITTEN STATEMENT. THIS MAYBE ACCOMPLISHED BY

HAVING THE

CONTRACTOR INITIALING A WORK PERFORMANCE INVOICE AND suBMIT THIS TO THE FAA

REPRESENTATIVE. THE FAA REPRESENTATIVE WILL VALIDATES THE COMPLETION OF WORK.

HONOLULU HANGER FACILITY (PMT)

STATEMENT OF WORK

FREQUENCY & SCHEDULE OF WORK

I. Empty and clean all wastebaskets, receptacle, Container's, including in all conference rooms, break rooms, dinning rooms, rest rooms, and work shop areas. Disposal or all rubbish collected.

2. Sweep and wet mop ceramic tile rest room floors with disinfectant giving particular attention to areas around toilets, urinals, and drains removing all unsanitary odors.

3. Clean and disinfect rest room wall areas up to 72 inches from floor removing all unsanitary odors.

4. Clean and disinfect rest room water closets, including inside and outside of toilet bowls, its seats and all urinals, including rounded inside rim of urinals and toilet bowls; remove all rust encrustation and water rings to the extent possible; traps shall be free or unsanitary odors at all times.

5. Clean and disinfect wash basins in all rest rooms, scour basins to remove all stains, if necessary, to maintain in a clean, sanitary condition, and free of unsanitary odor.

6. Furnish all supplies needed to stock facilities such as, hand soap, hand towels, seat and toilet tissues for all rest rooms. Plastic bags and liners for trash containers. Dispensers shall be checked for proper operation, cleaned and refilled to assure continuous supply.

JANITORIAL

SCHEDULE

PMT

M thru F Daily 5x/wk

M thru F Daily 5x/wk

M thru P - Daily 5X/wk

M thru F Daily 5x/wk

M thru Daily 5x/wk

M thru F. Daily 5x/wk

7. Clean and polish rest room mirrors, shelving, dispensers, and chrome fixtures; remove stains with nonabrasive cleaner.

8. Vacuum 811 carpeted areas to include: all Office areas, conference rooms, hallways and corridors including new areas.

9. Sweeping and mopping all vinyl and asphalt tile floors which includes: Dinning room, Rest rooms, and Kitchen area,

10. Clean all kitchen sinks, wipe & clean break room tables I counters, and all break room chairs.

Clean all glass surfaces including double glass doors on employees entrance area, including doors with glass frames throughout the PMT facility.

12. Clean all windows in the interior or all offices in the PMT Hanger facility with cleaning solution.

13. Clean and disinfect all drinking fountains.

14. Using cleaning solution damp wipe shower walls, and floors leaving it presentable aqd clean with no wiping or dripping marks, and tree of unsanitary odor. Spot clean all noticeable marks on walls outside of shower with mild solution so as not to discolor the walls. Sweep and damp mop floors with germicidal solution.

15. Using stripping and sealing solution, perform floor tile maintenance in all rest rooms facilities. Also included for carpeted areas, steam cleaning throughout omces in Hanger area.

16. Damp wipe surfaces on top of all lockers located in the PMT shower areas.

17. Empty and clean all receptacles such as asb trays & stands, sand urns and other containers being used as such in the designated Smoking Areas. To include all FAA Smoking Shelter areas outside.

M thru F Daily 5x/wk

M - Weekly Ix wk

M thru Daily 5x/wk

M thru F Daily 5x/wk

M - Monthly Ix mo

M - Monthly 11 mo

M thru F Daily 5x/wk

M - Weekly Ix wk

M - Yearly

Ix Yr

M - Monthly

M thru F Daily 5x/wk

PMT FLOOR

HANGER - GROUND

PbfFBUÐNe

PMT HANGER FLOOR

- GROUND

09/11/06

- SECOND

TSS NLUDBS3 AND2

- SECOND

11/15/18

DESCRIPTION/SPECS/STATEMENT OF WORK

1. Scope of Work: The Contractor shall provide all labor, equipment, tools, chemicals, supervision, and other items or services necessary to perform the work as defined in this Statement of Work (SOW)

2. Personnel'

a. Project Manager: The Contractor shall identify a Project Manager who shall be responsible for the competent performance of the work.

b. The Project Manager shall have authority to act for the Contractor at the facility to ensure the contract effort is performed as specified in the Statement of Work.

c. The Project Manager or a designated representative shall meet with Government personnel designated by the Contracting Officer to discuss immediate problem areas, The Project Manager or a representative shall respond within hours after notification.

The Contractor shall provide the telephone number of the person(s) to call should the need arise.

d. The Project Manager must be able to read, write, speak, and understand English

Employee's Identification: Contractor personnel must be recognizable as such while in FAA facilities. This may be accomplished by wearing distinctive clothing bearing the company name and employee's name.

The Contractor is responsible for acquiring an appropriate number of badges to meet their needs at his own expense. If a badge is issued by the Government for security purposes, no other badge is required.

3. Lost and Found Property It is the responsibility of the Contractor to ensure that all articles of possible personal or monetary value found by the Contractor's employees are turned in to an office designated by the COR

4. Quality Control/Quality Assurance:

Quality Control: The Contractor shall establish a complete Quality Control Program to assure the requirements of the contract are provided as specified. One copy of the Contractor's Quality Control Program shall be provided to the COR at a Pre- Performance conference. An updated copy must be provided the COR on contract start date and as changes occur. The program shall include, but not be limited to, the following:

a. An inspection system covering all the services to be performed under the contract.

It must specify areas to be inspected on either a scheduled or unscheduled basis and the title of the individual(s) who will do the inspection.

b. A method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable.

c. A file of all inspections conducted by the Contractor and the corrective action taken This documentation shall be made available to the COR during the term of the contract.

d. Performance Evaluation Meetings: The Project Manager shall meet with the COR weekly at the facility during the first month of the contract. Meetings will be as often as necessary thereafter as determined by the COR. However, a meeting will be held whenever a Contract Discrepancy Report is issued. A mutual effort will be made to resolve all problems identified. The written minutes of these meetings will be signed by the Contractor's Project Manager and COR. Should the Contractor not concur with the minutes, he will state in writing to the Contracting Officer any areas wherein he does not concur.

5. Unforeseen Facility Closures: When an unforeseen facility closure occurs on a regularly scheduled day of work, the Government shall have the following options:

a. To require the Contractor to perform the work on the following day unless the following day is a Saturday or Sunday and routine work is not scheduled for Saturday or Sunday.

b. To forego the work and reduce payment due to the Contractor accordingly for work not performed on a prorated basis.

c. To reschedule the work on any day satisfactory to both pafties.

6. Federal Holidays: Except as noted in the Schedule of Work, work shall not be required on the following holidays nor on holidays observed in lieu thereof

New Year's Day Columbus Day President's Day Veteran's Day Memorial Day Thanksgiving Independence Day Christmas Labor Day Martin Luther King's Birthday Observance

When a service is required less than three times per week and the time for the service falls on a holiday, the work shall be accomplished on the day following or preceding the holiday

7. Key Control: The Contractor shall establish and implement methods of ensuring that all keys issued to the Contractor by the Government are not lost, or misplaced, and are not used by unauthorized persons. NO keys issued the Contractor by the Government shall be duplicated

The Contractor shall develop procedures covering key control that will be included in his/her quality control plan.

a. The Contractor may be required to replace, re-key, or reimburse the Government for replacement of locks or re-keying as a result of Contractor losing keys. In the event a master key is lost or duplicated, all locks and keys for that system may be replaced by the Government and the total cost deducted from the monthly payment due.

b. The Contractor shall report the occurrence of a lost key immediately to the COR but no later than the next duty day.

c. It is the responsibility of the Contractor to prohibit the use of keys issued by the Government by any persons other than the Contractor's employees, It is also the responsibility of the Contractor to prohibit the opening of locked areas by the Contractor's employees to permit entrance of persons other than Contractor's employees engaged in the performance of assigned work in those areas.

8. Conservation of Utilities: The Contractor shall be directly responsible for instructing employees in utilities conservation practices, The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which shall include but shall not necessarily be limited to:

a. Lights shall be turned out in non-occupied space/areas when work is finished

b. Mechanical equipment controls for heating, ventilation, and air conditioning systems will not be adjusted by the workers.

Water faucets shall be turned off when not in use, d Govemment telephones shall not be used for personal reasons or for any toll or long distance calls, 9, Hours of Operation: The Contractor shall only perform work during the shift shown in the schedule of work attached hereto unless otherwise approved by the COR

10, Contractor's Employees:

a. Shall be subject to all Federal rules and regulations relative to entering and leaving the building(s)

b. Shall be physically able to do their assigned work and shall be free from any communicable disease.

c. Shall not disturb paper on desks, open desk drawers or cabinets, or use Government telephones.

11 Safety and Fire Prevention.

The Contractor shall be responsible for instructing her/his employees in appropriate safety measures, Housekeeping employees must not place mops, brooms, machines, and other equipment in traffic lanes or other locations in such a manner as to create safety hazards. Appropriate, neat appearing, well-kept signs to indicate "Danger Hazardous Floors, Walk Left or Walk Right," as applicable, shall be provided by the Contractor and approved by the COR prior to use. Such signs shall be displayed at all times in all areas where cleaning operations are in progress which necessitate the use of any equipment or supplies such as buckets, wires, ladders, water, wax, etc., which cause a traffic obstruction or personnel hazard. Contractor's employees shall be required to interrupt their work to allow passage of personnel, equipment, or carts. When the cleaning of a public traffic area (i.e., lobbies or corridors) results in the temporary hazard of wet/slippery floors, housekeeping personnel will use parallel wet mopping or cleaning procedures.

12. Personnel Training:

The Contractor will be responsible for the training of her/his employees in the following areas:

a. Proper use and handling of contract specified and approved detergents, supplies, and equipment.

b. Care and maintenance of Contractor and Government furnished property.

c. Familiarization with fire prevention and safety procedures.

e. Familiarization with applicable FAA policies/ regulations and their effect on housekeeping services.

13 Definition: As used throughout this statement of work, the following terms are defined below:

a. CORI Contracting Officer's Representative, That Government person responsible for checking Contractor performance. However, the COR has no authority to alter the terms of the contract. The COR shall be designated in writing by the Contracting Officer at the time of contract award

b. Clean Interior Window Surfaces, if any: After window has been cleaned, traces of film, dirt, smudges, water, and other foreign matter shall be removed from frames, casings, sills, and glass.

c. Clean Exterior Window Surfaces, if any: After a window has been cleaned, traces of film, dirt, smudges, water, and Other foreign matter shall be removed from frames, casings, sills, and glass. Screens shall be cleaned to the same standards.

d. Remove Trash: All wastebaskets, cigarette butt receptacles (ashtrays, butt cans, etc.), and other trash containers within the area shall be emptied and returned to their initial location. Boxes, cans, and papers placed near a trash receptacle and marked "TRASH" shall be removed Any obviously soiled or torn plastic trash receptacle liners in such receptacles shall be replaced Ashes and debris shall be removed from cigarette butt receptacles placed in a nonflammable container. Trash shall be disposed of in plastic bags secured with bag ties. The Contractor shall pick up any trash that may fall onto the facility grounds during the removal of such collected trash. The trash shall be deposited in the nearest outside trash collection point e, Vacuum Carpet: After being vacuumed, the carpeted floor shall be free of all visible litter and soil. Any spots shall be removed as soon as noticed, All tears, burns, and raveling shall be brought to the attention of the COR. Chairs, trash receptacles and easily moveable items shall be moved to vacuum.

Floor Maintenance: All floors accessible to floor machines except those having carpet or specified elsewhere as having a special floor shall receive floor maintenance. After receiving floor maintenance, the entire floor shall have a unifòrm coating of a nonskid floor finish, have a uniform, glossy appearance, and be free of scuff marks, heel marks, and other stains, and discoloration. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to maintain floors underneath All moved items shall be returned to their proper positions when all operations have been completed. Floor maintenance includes the techniques of dry buffing, spray buffing, stripping, and waxing as required to achieve the above stated results, The techniques used depend upon the materials, equipment, and personnel used to do the job

The Contractor need not apply the techniques to the entire floor, unless necessary, only to the portion of the floor needing work to bring the entire floor up to the standard, g Mop Floors: All accessible areas shall be mopped Chairs, trash receptacles, and easily movable items shall be moved to mop underneath After being mopped, the floor shall have a uniform appearance, with no streaks, swirl marks, detergent residue, or any evidence of soil, stains, film, debris, or standing water, There shall be no splash marks or mop streaks on furniture, walls, baseboards, etc., or mop strands remaining in the area. Do not mop wood or carpeted floors.

h Sweep Floors: After the floor has been swept, the entire floor surface, including corners and abutments, shall be free of litter, dust, and foreign debris. Chairs, trash receptacles, and easily movable items shall be tilted or moved to sweep underneath.

i. Walk-OffMat Cleaning: Carpet-type entrance mats shall be vacuumed to remove soil and grit and to restore resiliency of the carpet pole. Rubber or polyester entrance mats shall be swept, vacuumed, or hosed-down outside to remove soil and grit. Soil and moisture underneath entrance mats shall be removed and mats returned to their normal location.

Low Dusting: After low dusting, all dust, lint, litter, and dry soil shall be removed from the horizontal surfaces of desks, chairs, file cabinets, and other types of office thrniture and equipment and from horizontal ledges, window sills, hand rails, etc., to a line 5'0" above the floor level

k. High Dusting: After high dusting, all dust, lint, litter, and dry soil shall be removed from all surfaces above 5'0" from the top of the floor surface. Venetian blinds, where installed, are included in high dusting.

Spot Cleaning: Remove smudges, fingerprints, marks, streaks, etc., from washable surfaces of walls, partitions, doors, and fixtures. Germicidal detergent shall be used in restrooms, locker rooms, break areas, and drinking fountains. Brass hardware, aluminum bars, and other metal on doors and cigarette urns shall be polished with polishing compound. After spot cleaning, the surface shall have a clean, uniform appearance, free of steaks, spots and other evidence of removed soil.

m. Clean Drinking Fountains: Disinfect all porcelain and polished metal surfaces, including the orifices and drain. After cleaning, the entire drinking fountain shall be free from streaks, stains, spots, smudges, scale, and other obvious soil.

n, Clean Chalkboards: Unless marked "DO NOT ERASE', chalkboards shall be cleaned by removing all writing, dust, streaks, marks, and smudges from the chalkboard and chalk tray.

Clean Light Fixtures: After cleaning, light fixtures shall be free of bugs, dirt, dust, grease, and other foreign matter,

p. Glass Cleaning: Includes all glass partitions, interior and exterior glass doors, display cases, directory boards, draft shields on windows, mirrors and adjacent trim. After glass cleaning, there shall be no traces of film, dirt, smudges, water, and other foreign matter q, Descale Toilet Bowls and Urinals: After descaling, the entire surface shall be free from stains, scale, scum, urine deposits, and rust stains, Resupply Restrooms: Restrooms shall be stocked so that supplies do not run out.

s. Basic Cleaning: Tasks normally done together on a weekly or more frequent basis, See attached schedule of work

t. Periodic Cleaning: Tasks done at less frequent intervals. Normally done as project work, See attached schedule of work.

u, General Policing: Restrooms, hallways, corridors, stairs, and tops of wall lockers shall be kept free of litter and maintained in an orderly manner.

14. Premises and Utilities: To the extent possible, the Government shall furnish, without cost to the Contractor, designated space(s) for storage of equipment and supplies, and a reasonable amount of utilities from existing sources, These utilities are to be used only in connection with the performance of this contract.

a. The Contractor shall maintain such building space to the same standards as similar areas occupied by the Government.

b. The Contractor will not make any alterations to the space, except with the written permission of the Contracting Officer,

c. The Contractor shall vacate such building space and leave the premises in the condition in which received, fair wear and tear excepted, by the time stated for contract completion.

15 Materials: The Contractor shall furnish all equipment and tools necessary to properly perform the work defined in this contract.

16. Equipment and Tools: The Contractor shall furnish all equipment and tools necessary to properly perform the work defined in this contract.

a, All equipment shall have bumpers and guards to prevent marking or scratching of fixtures, furnishing, or building surfaces.

b. All electrical equipment used by the Contractor shall…