DEN ARTCC Janitorial SOW.pdf

DEN ARTCC

JANITORIAL SERVICES

DENVER ARTCC

SCOPE OF WORK

1.1

1.2

SCOPE OF WORK. The Contractor shall provide ALL management, labor, supervision, administration, technical support, equipment, oversee, allocate resources and perform facilities management of buildings, systems, grounds, and equipment for the Denver Air Route Traffic Control Center (DEN ARTCC) as defined in this Performance Work Statement (PWS).

The Contractor shall perform to the standards in this contract, See Attachment 1, Quality Assurance Surveillance Plan (QASP), for Janitorial requirements. The Frequency Schedules are listed in Attachment 2. Contractor shall be responsible as the single point of contact for all issues pertaining janitorial services.

PERSONNEL.

1.2.1 PROJECT MANAGER/SITE SUPERVISOR. The contractor shall

designate a full-time project manager shall be responsible for the performance of the work. The name of this person and alternate(s) who shall act for the contractor when the manager is absent shall be designated in writing to the Contracting Officer. The project manager and alternate shall be knowledgeable and in complete control of the contract office files and records. The contractor shall provide telephone numbers of the contract manager and alternates(s) where these persons may be contacted outside of normal duty hours (6:00PM -

6:00AM).

1.2.1.1 The project manager or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract.

1.2.1.2 The project manager or alternate shall be available during normal duty hours to meet on the installation with Government personnel designated by the Contracting officer to discuss problem areas. After normal duty hours, the manager or designated alternate shall be available within two (2) hours

1.2.1.3 The contract manager and supervisors must be able to read, write, speak and understand English.

1.2.2 CONTRACT EMPLOYEES. The Government reserves the right to restrict the employment of any contractor or prospective contractor employee, who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population. Employees of the contractor, in performance of this contract, are subject to security investigation as specified within the Scope of Work.

1.2.2.5. CONTROL OF CONTRACTOR EMPOYEES. The selection, assignment, reassignment, transfer, supervision, management, and control of contractor employees in performance of this work statement shall be the responsibility and prerogative of the contractor; however, the contractor shall comply with the general intent and specific policies set forth in the performance work statement and in regulations of the FAA concerning conduct of employees as referenced herein. When the government directs the contractor shall restrict the employment under the contract or remove from performance on the contract any person who is identified as a potential threat to the health, safety, security or operation of the described facilities.

1.2.2.6. The contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest.

1.2.2.7. Contractor employees shall not disturb papers on desks, or open desk drawers or cabinets. No boxes shall be removed unless clearly marked

“TRASH”.

1.2.2.8 Open safes shall be reported to the Contracting Officer’s

Representative (COR).

1.2.3. SECURITY REQUIREMENTS: All personnel entering or working on the facility must submit to drug screening. The Contractor is required to comply with all security regulations and directives as identified here in and other security requirements as shown elsewhere in this contract. Specific security requirements are outlined in the following clause: Clause 3.14-2, Contractor Personnel suitability Requirements:

Clause 3.14-3, Foreign Nationals as contractor employees, and Clause 3.14-4, Government-Issued Keys, Identification Badges, and Vehicle Decals, and in Section I of this solicitation.

1.2.3.1 Employees without properly executed forms will not be allowed to work at the designated Federal Aviation Administration facilities.

1.2.3.2. All contractor personnel who receive favorable security clearances will be allowed to continue to perform work under the contract. Any individual who is found to be otherwise unsuitable will be removed from work under this contract.

The contractor shall ensure that sufficient personnel on duty have appropriate security clearance to meet and maintain requirements specified prior to the start of the basic contract period.

1.2.3.3. RESERVED

1.2.3.4 The Contractor shall furnish a list of employees assigned to work this contract and shall keep this list current.

1.2.3.5 Contractor personnel are not authorized access to any area where classified information is used, stored, or processed. If visual, aural, or physical access to classified material is made, even inadvertently, by contractor personnel, they are required to be debriefed by the control point manager.

1.2.4. BADGES: All employees shall wear FAA supplied security badges above the waist, on the front of the body, and on outermost clothing at all times while on the premises. Upon termination of employment, security badges shall be turned in to the COR.

1.3. QUALITY CONTROL.

1.3.1. QUALITY CONTROL PROGRAM. The contractor shall establish and maintain a complete quality control program to assure the requirements of this contract are provided as specified. One copy of the contractor’s quality Control Plan shall be provided to the Contracting Officer with the submission of the offer, and to the COR at the Pre-performance conference for approval. An updated copy shall be provided to the CO on the contract start date and as changes occur. The quality control program is subject to disapproval whenever it does not accomplish its objectives. Contractor compliance to the quality control program will be monitored by the Government.

1.3.1.1. MINIMUM PLAN REQUIREMENTS. As a minimum the plan

must include:

1.3.1.1.1 A copy of the letter appointing the Contract Quality

Control (CQC) representative, signed by an officer of the firm, outlining the CQC representative’s duties, responsibilities and authority.

1.31.1. 2 The quality control organization in chart form showing the relationship of the quality control organization to other elements of the firm.

1.3.1.1.3 The names and responsibilities of personnel in the

quality control organization involved in this project.

1.3.1.1.4 The area of responsibility and authority of each

individual in the quality control organization.

1.3.1.1.5 Contractor’s procedures for reviewing all samples, certificates, or other submittal documentation for contract compliance.

1.3.1.1.6 An inspection schedule, with a matrix keyed to each specific task, showing who will perform the work, who will inspect the work, and when inspection will be performed. The schedule must specify areas to be inspected on either a scheduled or unscheduled basis and the titles of the individuals who shall do the inspection.

1.3.1.1.7 The procedures for documenting quality control

operation, inspection and testing, with a copy of all forms and reports to be used for this purpose. The contractor shall include a submittal status log listing all submittals required by the specifications and stating the action required by contractor or the government. The contractor shall complete the appropriate columns of the log and name the person(s) authorized to review the submittal.

1.3.1.1.8 A method for identifying and correcting deficiencies and their causes in the quality of service performed before the level of performance is unacceptable.

1.3.1.1.9 A file of all inspections conducted by the contractor and the corrective action taken. This documentation shall be made available to the government during the term of this contract.

1.4 QUALITY ASSURANCE. The government will monitor the contactor’s performance under this contract using the method of surveillance specified in the Quality Assurance Surveillance Plan. All surveillance observations will be recorded by the government. Deductions from monthly invoice amounts will not exceed those listed in the QASP and will be taken by unilateral modifications to the contract after notification to the CQCR.

1.5 PHYSICAL SECURITY. The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, equipment and materials shall be secured.

1.5.1 KEY CONTROL. The contractor shall establish and implement methods of ensuring that all keys issued to the contractor by the government are not lost or misplaced and are not used by unauthorized persons, and shall maintain records of authorized persons responsible for keys. No keys issued the contractor by the government shall be duplicated. The contractor shall develop procedures covering key control that shall be included in the quality control plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.5.1.1 The contractor shall report the occurrences of a lost or duplicated key immediately to the Contracting Officer (CO), Contract Administrator, and COR.

1.5.1.2 In the event keys, other than master keys, are lost or duplicated, the government will replace the affected lock or locks or perform re-keying. The total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys from that system will be replaced by the government and the cost deducted from the monthly payment due.

1.5.1.3 The contractor shall prohibit the use of keys issued by the government by any persons other than the contractor’s employees to permit entrance of persons other than personnel authorized entrance by the Contracting Officer (CO).

1.6 HOURS OF OPERATION

1.6.1 NORMAL HOURS. The ARTCC is in operation 24 hours per day, 7 days per week. The contractor shall perform work between the hours of 6:00 PM and 6:00 AM, as approved by the Contracting Officer. The contractor may work, with prior approval of the CO or Government representative (COR), at no additional cost to the government, during hours outside normal duty hours.

1.6.1.1. Holidays observed by the Government employees during the term of this contract are as follows: New Year’s Day, Martin Luther King Day, Washington’s Birthday, Memorial Day, Fourth of July, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, and Christmas Day.

**Please note that while these holidays are observed by the Federal Government, services are required on these days.

1.6.2 EMERGENCY SERVICES. On occasion, services may be required to support the 24-hour-per-day, 7day-per-week operation of the described facilities.

If such services are perceived to be a change requiring additional cost, the contractor shall notify the Contracting Officer and submit the supporting documentation with a request for equitable adjustment in accordance with the Changes-fixed Price Clause.

1.7 CONSERVATION OF UTILITIES. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions which preclude the waste of utilities, which shall include, but not be limited to”

1.7.1 Lights shall be used only in areas where and when work is actually being performed.

1.7.2 Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the contractor employees unless authorized.

1.7.3 Water faucets or valves shall be turned off after the required usage has been accomplished.

1.8 ENVIRONMENTAL PROTECTION.

1.8.1. The contractor shall comply with all applicable Interstate, Federal, State and Local laws, regulations and requirements regarding environmental protection. In the event environmental laws/regulations change during the term of this contract, the contractor is required to comply as such laws come into effect. If there is an increase in cost as a result of the change, the contractor is to inform the Contracting Officer pursuant to notice requirements (see Changes-Fixed Price) and negotiate a modification to the contract.

1.8.2. NOTIFICATION OF ENVIRONMENTAL SPILLS. If the

contractor spills or releases any substance into the environment, the contractor or its agent shall immediately report the incident to the Contracting Officer or delegated representative. The liability for the spill or release of such substances rests solely with the contractor and its agent.

1.9 Government Observations. Government personnel, other than the CO, Contract Administrator, or COR, may from time-to-time observe contractor operations. However, these personnel MAY NOT interfere with or direct contractor performance.

1.10 SAFETY REQUIREMENTS. In performing work under this contract, the contractor shall:

1.10.1 Conform to the safety requirements contained in the contract for activities related to the accomplishment of the work.

1.10.2 Take such additional immediate precautions as the contracting officer may reasonably require for safety and mishap prevention purposes.

1.10.3 Develop and implement at the start of the orientations period a safety plan for the protection of government facilities and property and to provide a safe work environment for contractor personnel.

1.10.4 Provide protection to government property to prevent

damage during the period of time the property is under the control or in the possession of the contractor.

1.10.5 Record and report promptly to the contracting officer or designated government representative, all available facts relating to each instance of damage to government property or injury to either contractor or government personnel.

1.10.6 In the event of an accident, take responsible and prudent action to establish control of the accident scene, prevent further damage to persons or property, and preserve evidence until released by the accident investigative authority through the contracting officer.

1.10.7 Cooperate with and assist government personnel with investigations.

1.10.8 Comply with safety provisions listed in the technical publications within the Performance Work Statement as well as elsewhere in the contract.

1.10.9 Follow safety guidelines in FAA Order 3900.9 and the

Occupational Safety and Health Administration (OSHA) Regulations.

1.11 LOST AND FOUND PROPERTY. It is the responsibility of the contractor to ensure that all items found by the contractor’s employees are to be turned in to the

COR.

1.12 COORDINATION WITH OTHER CONTRACTORS AND GOVERNMENT

EMPLOYEES. The Government may undertake or award other contracts for additional work outside the scope of this contract. It is the responsibility of the contractor to coordinate his efforts with other work going on in the area. If for any reason the contractor is prohibited or substantially delayed from performing, the contractor is to immediately notify the COR.

1.13 SAFETY: FAA operations in certain areas within the facilities are directed towards the control and separation of air traffic and directly affect national security.

The importance of these operations cannot be over stressed. Interference of any kind by the contractor, his/her employees, or equipment, will not be tolerated. The inadvertent flipping of a switch or turning a dial could be the disastrous in loss of man-hours, property and potentially human life. It is of the utmost importance that the noise level in these areas, particularly the Control Room, be kept to a minimum. The contractor shall not plug any of his/her power-driven equipment into any electrical outlet on the FAA equipment and/or racks. The contractor employees shall cooperate with the FAA employees in working out the best and safest methods for contract performance in FAA equipment areas.

GOVERNMENT FURNISHED PROPERTY AND SERVICES

2.0 GENERAL. The Government will provide, without cost, the facilities, equipment, materials, and/or services listed below.

2.1 PROPERTY

2.1.1. FACILITIES. The government will furnish and /or make available an office at the DEN ARTCC, no supplies. This facility shall be used only for purposes in support of this contract and not be used in any manner for personal advantage, business gain, or other personal business of the contractor or the contractor of the contractor’s employees. Alterations may not be made to this space without prior written approval of the Contracting Officer. The Government may provide a desk, chair, file cabinet and possibly a book case. The Government does not intend to provide a telephone. The government shall also provide a storage/workshop facility for use by the contractor.

2.1.2 TOOLS AND EQUIPMENT. There are no government furnished tools or equipment included in this contract unless specifically indicated in this specification.

2.1.2.2. FACILITY EQUIPMENT INVENTORY. There is no

government furnished equipment to be provided at this time. In the event there is government furnished equipment provided later in the performance of this contract, the government will provide the contractor a list of equipment, the contractor and a government representative shall conduct a joint inventory of all government furnished equipment listed and the contractor shall receipt for all equipment provided by the government.

The contractor and a government representative shall jointly determine the working order and condition of all equipment. Items of equipment missing or not in working order shall be recorded. The government will replace missing items and repair all items not in working order or the contracting officer will direct the contractor to replace the missing item(s) or accomplish the repair and the contractor will be reimbursed therefore for all fair and reasonable expenses incurred. The Government representative will give disposition instructions for items beyond repair.

The contractor and the government representative shall certify their agreement as to the working order of the equipment. If the contractor does not participate in the inventory, the contractor must accept as accurate this listing and stated condition of the equipment provided by the government. If the contractor participates in the inventory, but does not agree with the Government representative’s determination as to the working order of the equipment, this failure of the contractor to agree on working order and defective shall be treated as a dispute pursuant to the clause of this contract entitled “Disputed.”

2.2 RECORDS, FILES, DOCUMENTS, AND WORK PAPERS. All records, files, documents, and work papers provided by the government remain government property.

2.3 STORAGE SPACE. Storage space may be assigned, if available, to the contractor by the COR for the storage of bulk supplies and the equipment which will be used in the performance of the work. The Government will not be responsible for loss and /or damage to Contractor’s stored supplies, materials, equipment, or other personal belongings caused by fire, theft, accident, or otherwise. Failure to keep these facilities in a clean and orderly condition may result I the withdrawal of the use of such facilities.

CONTRACTOR FURNISHED ITEMS AND SERVICES

3.1 GENERAL. Except for those items or services specifically stated to be government furnished in Section C-3, the contractor shall furnish everything required to perform this performance work statement (PWS).

3.2 QUALITY STANDARDS. The contractor shall perform all tasks so that once accomplished, the standards stated in Section C-5 are met. Where the term

“Acceptable Quality Level” (AQL) is referenced, the Contractor is not to infer that the Contractor may knowingly perform in an unsatisfactory way. The government recognizes that mistakes sometimes result in unintentional deficiencies which may be acceptable if within the contract parameters. The contractor will still be responsible for correcting such deficiencies.

3.3. EQUIPMENT. The contractor shall furnish all equipment, materials, and tools necessary to properly perform the work defined in this contract. All equipment shall have bumpers and guards to prevent marking or scratching of fixtures, furnishings or building surfaces.

3.3.1 All electrical equipment used by the contractor shall be UL approved.

This equipment must operate using existing building circuits. It shall be the responsibility of the contractor to prevent the operation or attempted operation of electrical equipment, or combinations of equipment which require power exceeding the capacity of existing building circuits.

3.4 SUPPLIES. The contractor shall furnish all necessary compounds, solvents, barrier paper, tape, paper products, hand soaps, hand sanitizers, and brushes within the appropriate specifications. Only COR-approved chemicals, cleaning compounds and solvents shall be used. All chemicals, cleaning compounds, and solvents shall be stenciled as to content and specification. Samples of materials shall be submitted to the COR for approval prior to the contract start date and wherever a change occurs.

Material Safety Data Sheets may be submitted. Material shall meet or exceed the quality of the items.

3.4.1 Contractor shall furnish and store all expendable material and loose equipment within designated areas. (Note: the government will not be responsible for security of storage areas nor for any loss or damage to contractor equipment and supplies).

3.4.2 Contractor shall maintain a Material Safety Data Sheet Log on site as required by Section 1, AMS 3.6.3-3 “HAZARDOUS MATERIAL

IDENTIFICATION AND MATERIAL SAFETY DATA” (APRIL 1997).

BUILDINGS DATA: (NOTE: SQUARE FOOTAGE FIGURES ARE

APPROXIMATE)

4.1 DENVER AIR ROUTE TRAFFIC CONTROL CENTER (ARTCC)

(Approximately 147,976 sqf.)

ARTCC Building 115,205 Guard House 514 Power Service Building 24,282 Resident Engineer Trailer 2,400 Advanced Automation Support Bldg. 550 Hall between AASB and ARTCC 4,800 Storage Building 225

SECTION C-5.4

5.4 JANITORIAL SERVICES: the contractor shall perform all cleaning at the frequencies set forth by the Task and Frequency Charts. In all cases easily moveable objects shall be moved by the contractor to perform the work in this PWS.

5.4.1 BASIC CLEANING. The contractor shall provide the following basic cleaning services:

5.4.1.1. CARPET VACUUM. Vacuumed carpets shall be free of all visible litter, dust, and soil. The contractor shall vacuum throw rugs and mats in government offices to these same standards. All tears, burns, and raveling shall be brought to the attention of the COR. The contractor shall remove all spots using only those methods recommended by manufacturers maintenance instructions and current stain removal charts.

After spot cleaning the carpets shall be spot free.

5.4.1.2 SWEEP FLOORS. Swept floors shall be free of all visible litter, dust, and foreign debris. This is meant to include the entire floor surface, corners and abutments. (See NOTE below).

5.4.1.3 MOP FLOORS. Mopped floors shall be free of streaks, swirl marks, detergent residue, or any evidence of soil, stains, film, debris or standing water. There shall be no splash marks or mop streaks on furniture, walls, base boards, etc., or mop strands remaining in the area.

After mopping, the floors shall have a uniform appearance. All floors accessible to floor machines including corners and abutments are to be mopped. The contractor shall not mop wood or carpeted floors. (see NOTE below).

5.4.1.4 BUFF FLOORS. The contractor shall remove all scuff marks, heel marks, and other stains and discolorations. The contractor shall apply this technique only to the portion of the flooring needing work. The contractor shall buff all floors accessible to floor machines, unless specified elsewhere as having carpet or special flooring. The contractor shall not apply wax to surfaces that have not been cleaned.

5.4.1.5. SPECIAL FLOOR SURFACES: All tiles in main lobby shall be maintained with a uniform glossy appearance, white grout shall be free of dirt, and tile shall be free of smudges, swirls, streaks, stains, discoloration and scuff marks. A sealer for tile in the lobby shall be approved by the COR prior to use.

NOTE: These tasks do not pertain to bathroom floor. The task of bathroom floors are included under the heading of Damp Cleaning and Disinfecting.

5.4.1.6. CLEAN WALK-OFF MATS: The contractor shall vacuum all entrance mats to remove soil and grit and to restore resiliency of the carpet pile. The contractor shall clean all mats to remove soil and grit. Soil and moisture underneath all types of entrance mats shall be removed by the contractor and mats returned to their normal location. Government furnished replacement mats shall be installed as directed by the

COR.

5.4.1.7. REMOVE TRASH: The contractor shall empty and return to their initial location all waste baskets and other trash containers within the area. All waste baskets shall have liners and liners shall be replaced as necessary. Waste baskets shall be washed, dried and returned to their original location as required. Boxes, cans and papers placed near trash receptacle and marked “TRASH” shall be removed by the contractor, and any obviously soiled or torn liners in such receptacles shall be replaced.

The contractor shall dispose of trash in plastic bags secured with bag ties. The contractor shall pick up any trash that may fall in or around the facility or grounds during the removal of collected trash. The contractor shall deposit the trash in the outside trash collection point. Outside trash collection containers shall be kept closed. Any trash designated by user as “classified” shall not be touched by the contractor or sampled by the QAE. When the contractor encounters “classified” trash, it shall be reported to the QAE. Recyclable material shall be discarded in the containers provided for this purpose.

Shredded paper is not recyclable.

5.4.1.7.1. The contractor shall collect all packing materials and empty shipping containers marked “TRASH” and place in designated trash receptacle.

5.4.1.8 PERFORM LOW DUSTING: The contractor shall perform low dusting, so that after dusting, all dust, lint, litter and dry soil shall be removed from surfaces of desks, chairs, file cabinets and other types of office furniture and equipment, and from ledges window sills, hand rails, moldings, etc., to a line 7’0” above the floor level. Cleaning of operational equipment must be coordinated with COR. Cleaning products must be approved by COR prior to application. Vacuuming of fabric covered furniture, draperies, blinds and waxing and polishing furniture is included. Typewriters, business machines, computers and equipment of similar nature shall to be dusted by contractor.

5.4.1.9 CLEAN GLASS: The contractor shall clean all glass partitions , interior and exterior glass doors, display cases, directory boards, draft shields on windows, mirror and adjacent trim, so that after cleaning the glass there shall be no traces of film, dirt, smudges, water or other foreign matter.

5.4.1.10 PERFORM SPOT CLEANING: The contractor shall perform spot cleaning on carpets by using an approved carpet spot remover. The contractor shall also perform spot cleaning by removing smudges, fingerprints, marks, steaks, etc., from washable surfaces of walls partitions, doors, drinking fountains and fixtures. The contractor shall use germicidal detergent in restroom, locker rooms, break areas, and drinking fountains.

After spot cleaning by the contractor, the surface shall have a clean, uniform appearance, free of streaks, spots, and other evidence of removed soil.

5.4.1.11 CLEAN ELEVATOR: The contractor shall clean the elevator so that when cleaning is complete the walls and doors shall be free of smudges, fingerprints, and other obvious soil The door tracks shall be kept free of dirt, soil dead insects, and all other foreign objects. Overhead grid-style light covers shall be kept free of dust and cobwebs.

5.4.1.12 EMPTY AND CLEAN ASH TRAYS: The contractor shall empty and clean with a damp cloth or wash all ash trays in smoking areas. Government furnished ash containers for outside smoking areas shall be emptied and washed and sand provided and replaced as needed by the contractor. Contractor shall ensure that when ash trays and outside ash containers are emptied proper disposal methods are utilized to alleviate potential fire hazards.

5.4.1.13 COMMON DINING AREAS: The contractor shall clean interior and exterior of microwave ovens and refrigerators located in the cafeteria common dining area to remove hand prints, soil and food particles. The contractor shall also clean (as referenced in 5.4.1.10, SPOT CLEANING) common dining area walls, floor, and blinds. Cleaning of the cafeteria kitchen and server/service area is not the responsibility of the contractor.

5.4.2. CLEAN AND RESTOCK RESTROOMS: The contractor shall perform the following work and or services in restrooms:

5.4.2.1. DAMP CLEANING AND DISINFECTING: The contractor shall completely damp clean and disinfect all surfaces of toilet bowls, urinals, lavatories, showers, dispensers, wall partitions, stalls, stall doors: wall areas adjacent to wall mounted lavatories, urinals, toilets, bathroom floors, mirrors and other walls and doors in bathroom areas using a germicidal detergent, so that when damp cleaning and disinfecting is complete, there shall be no stains, streaks, smudges, dust or dirt of any kind on any of the listed surfaces. The contractor shall de-scale toilet bowls and urinals, so that after de-scaling, the entire surface shall be free from streaks, scale, scum, urine deposits and stains. Toilets shall be deodorized using contractor furnished solid chemical cubes. All cleaning and disinfecting solutions must be approved by the COR prior to use.

5.4.2.2. RESTOCKING: The contractor shall restock restrooms with supplies (i.e., paper products, linens, air fresheners, etc., as each facility requires). Restrooms are to be stocked with enough products as not to run out prior to next stocking.

5.4.3 PERIODIC CLEANING: The contractor shall provide the following periodic cleaning services:

5.4.3.1 HIGH CLEANING: The contractor shall remove all dust, lint, litter and dry soil from all services above 7’0” from the floor surface including piping and cable trays and their support. Venetian blinds, when installed, are included in high cleaning. Cleaning of operational or sensitive equipment must be coordinated with the COR.

5.4.3.2. SHAMPOO CARPET: The contractor shall shampoo carpets, so that after shampooing, the carpeted area will be uniform in appearance and be free of stains and discoloration. The contractor shall remove all shampooing solutions from base boards, furniture, trash receptacles, chairs and other similar item. Shampoo solutions must be approved by the COTR before use.

5.4.3.3. LIGHT FIXTURES: The contractor shall keep light fixtures free of bugs, dirt, dust, grease, and other foreign matter. Fixtures that are easily removed (not requiring tools) shall be removed and cleaned; other fixtures shall be cleaned in place. Contractor is not responsible for burnt out lamps.

5.4.3.4 INTERIOR AND EXTERIOR WINDOWS: The contractor shall clean the interior and exterior of window surfaces, so that after windows have been cleaned, all traces of film. Dirt, smudges, water and other foreign matter shall be removed from frames, casting, sills and glass. Screens and storm windows, if applicable, shall be cleaned to the same standards.

5.4.3.5. FLOORING SEALING: The contractor shall seal each tile floor with a sealer, recommended by the manufacture specifications and approved by the COR, prior to waxing and buffing. The sealer shall be applied to assure a smooth uniform floor surface eliminating pits, scuffs, and any other floor abrasions.

5.4.3.6. WAX FLOORS: The contractor shall apply a uniform coat of nonskid floor finish, so that the floors have a glossy appearance, and are free of scuff marks, heel marks and other stains and discoloration. The contractor shall remove wax solutions from base boards, furniture, trash receptacles, etc. The contractor shall apply these techniques only to the portion of the floor needing work. The contractor shall wax all floors accessible to floor machines, unless specified elsewhere as having carpet or special flooring. The contractor shall not apply wax to surfaces that have not been cleaned.

5.4.4 WET FLOOR CAUTION SIGNS: The contractor shall display caution signs when cleaning floors in the area where people other than contractor personnel are present.

5.4.5 WORK HOURS: The Denver ARTCC is in operation 24 hours a day. Janitorial service is required 7 days per week (INCLUDING FEDERAL RECOGNIZED HOLIDAYS).

Contractor shall have janitorial personnel available to meet Denver ARTCC hours of operation.

5.4.5.1 Services for the Control Room must be accomplished during periods of lowest activity and scheduled with COR approval. The contractor shall ensure that operations in this area are not disturbed during peak activity periods.

5.4.5.2. GENERAL AREAS: Work to be performed in all other areas of the facility may begin as early as 3:00 p.m. daily in common area (dining, restrooms, hallways, etc.) as long as work does not interfere with building and personnel operations.

Controllers’ restroom should be cleaned a minimum of one time per each 8-hour shift.

SECTION C-5.9

5.9 REFUSE REMOVAL/DISPOSAL. The Contractor shall establish and maintain a program for refuse removal and disposal in contractor-provided approved containers for removal and disposal.

5.9.1 The contractor shall provide as many approved containers as necessary for trash collection. Contractor shall have containers emptied as frequently as so that debris never exceeds the size of the receptacles, resulting in blowing around the grounds.

5.9.2. The contractor shall periodically review refuse volume and adjust pickup schedule and /or size of refuse container accordingly to meet facility requirements.

5.10 RECYCLABLE MATERIAL REMOVAL/DISPOSAL. The Contractor shall establish and maintain a program for recycling of materials and provide as many approved containers as needed in contractor-provided approved containers for removal and disposal.

5.10.1 The contractor shall remove all recyclable products from the facility to the recycling containers provided by the contractor. Shredded paper products are not recyclable and should be treated as trash.