03F SOW_6973GH-25-RFI-00009_CBP HD CAMERA ASSEMBLY_05092025.pdf

MVSSS Statement of Work 4/30/2025

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Federal Aviation Administration

U.S. Customs and Border Protection

HD Camera

Spares and Repair Purchase

Support Agency:

Federal Aviation Administration (FAA)

FAA Logistics Center

6500 S. MacArthur Blvd

Oklahoma City, OK 73069

Distribution Statement: Distribution authorized to the U.S. Customs and Border Protection Agency and Federal Aviation

Administration Logistics Center and their contractors. This document contains non-technical data for administrative use.

Requests for this document shall be referred to FAALC.

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Table of Contents

Contents Table of Contents

1.0 Background

2.0 Purpose

3.0 Scope of Work

3.1 Purchase

3.2 Repair Services

4.0 Shipment

5.0 Schedule of Deliverables

5.1 Monthly Reporting

5.2 Evaluation & Repair Reports

6.0 Inspection, Compliance and Acceptance

7.0 Obsolescence- Replacements when Identical Parts become unavailable

8.0 Packaging and Marking

9.0 Repair Warranty

10.0 Reporting Requirements

11.0 Over and Above

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1.0 Background

The Department of Homeland Security (DHS) has comprehensive multi-year plans to secure America’s borders and reduce illegal immigration. The Federal Aviation Administration Logistics Center (FAALC) has been designated by Customs and Border Protection (CBP) as the Servicing Agency and independent government entity with Primary Inventory Control Activity (PICA) responsibility (with depot-level authority) throughout the life-cycle of the CBP's border security programs. The FAALC will provide engineering, technical and logistical services to support CBP in the areas of Integrated Logistics Support, management consulting, primary inventory control point, provisioning and repair of CBP equipment.

FAALC will develop, award and administer a contractual agreement on behalf of CBP to establish a maintenance and sustainability capability that supports this effort.

2.0 Purpose

The FAALC requires repair and acquisition services as applicable for equipment referenced in Section 3 of this Statement of Work (SOW).

Contract Line Item (CLIN) structure, prices, pricing arrangements, and delivery will be negotiated with the Contractor prior to executing the modification to incorporate the new requirements into the contract and this SOW. Drawings for this system, and subcomponents are proprietary to PVP Advanced EO Systems.

3.0 Scope of Work

The HD Camera SOW’s expected period of performance (PoP) will be one (1) base year with four

(4) option years.

3.1 Purchase

During the performance of this contract, the FAALC may have a requirement to procure Line Replaceable Units (LRU) and their subcomponents identified, extended warranties and/or other related support and installation equipment.

3.1.1 See list of items below:

Part No. Description

115910 HD Camera Assembly

113109 Cable, SAP to Radar

112352 Cable, SAP to Camera

3.2 Repair Services

The Contractor shall provide repair services for the LRUs and their subcomponents below:

Part No. Description

115910 HD Camera Assembly

3.2.1 Return Material Authorization (RMA)

The Contractor shall assist the Government with Return Material Authorization (RMA) support to facilitate timely repairs, and quick returns to service.

3.2.2 Repairs of the assets identified in Section 3.2 will be completed to ensure assets meet current specifications. Upon completion of the evaluation by the Contractor and approval by the Contracting Officer or other authorized user delegated by the Contracting Officer, the assets will be repaired to ensure assets meet current specifications. The serviceable component will be returned to the FAA within the timelines specified in this paragraph. Upon occasion, the Government may request shipment to a different location. This information will be relayed via the Contracting Officer’s Representative (COR).

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3.2.2.1 Repair Levels

• Tier 1 – Minor Repair: Minor level component swap/repair; e.g., easily accessible, simple single component swap, general equipment maintenance.

• Tier 2 – Medium Repair: Medium level component swap/repair; e.g., more complex with increased difficulty to access component swaps or wiring.

• Tier 3 – Major Repair: Major component swap/repair; e.g., multiple component swaps, wiring, or replacements due to extensive damage.

• Tier 4 – Warrantied Repair: Repairs which are under warranty

• Tier 5 – Cooler Replacement: Replace the IR cooler

3.2.2.2 Beyond Economical Repair (BER):

Cost to repair the item exceeds 75% of the Acquisition/Replacement Price. The Contractor shall notify the FAA Contracting Officer and shall send the Evaluation Report to the Contracting Officer’s Representative (COR) within fifteen (15) calendar days of the receipt of the asset and the approved Delivery/Task Order of the BER finding. The Contractor shall return the asset to the FAA within ten

(10) calendar days of receipt of a modified Delivery/Task Order (originally requested repair operation is not necessary).

3.2.2.3 No Fault Found (NFF):

The asset is free of defect. The Contractor will notify the FAA Contracting Officer within fifteen (15) calendar days of the receipt of the asset and the approved Delivery/Task Order of the NFF finding.

The Contractor shall return the part to the FAA within ten (10) calendar days of NFF finding.

3.2.2.4 Repair Turn-Around Time

Repair turn-around time shall not exceed 45 calendar days. Repair time will start when reparable assets are delivered to Contractor’s repair facility.

4.0 Shipment

The FAALC will be responsible for coordinating and paying for shipments of reparable LRUs to the Contractor’s repair facility. The Contractor will be responsible for coordinating and paying for shipping assets back to the FAA Logistics Center unless otherwise directed and approved by the CO/COR. Upon occasion, the Government may request priority processing and shipping faster than the standard seven (7) to ten (10) calendar day shipping interval (for shipment from the Contractor’s facility to the Government). Priority shipping shall be approved in advance by the CO/COR.

The Contractor shall comply with the current laws, regulations, policies, and directives of DHS while on a Border Patrol site.

5.0 Schedule of Deliverables

5.1 Monthly Reporting

The Contractor shall provide a monthly Failure Reporting Analysis and Corrective Action Summary (FRACAS) that details repair actions by part number which includes the applicable failure repair analysis.

5.1.1 The monthly report shall be delivered to the CO and the COR no later than the 5th day of each month.

5.1.2 The report shall contain historical as well as current repair data.

5.1.3 The FRACAS report will be delivered electronically in a spreadsheet format (.xls, .xlsx). The content of the FRACAS report will be agreed to by both parties.

5.1.4 In the case of an engineering study or analysis a separate in-depth report will be delivered within five (5) days after the study is completed. In the case of a lengthy study, a progress report will be delivered every two (2) weeks unless otherwise agreed to by the CO or COR.

The format of the report shall be agreed upon by all parties.

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5.2 Evaluation & Repair Reports

5.2.1 Evaluation Report

5.2.1.1 The Contractor shall provide Evaluation Reports that detail all findings prior to any repair action to the CO and COR within fifteen (15) calendar days for minor, medium and major repair after receipt of asset.

5.2.1.2 This will include but is not limited to: problem found, major components to be replaced or updated, classification of repair, and cost of repair.

5.2.1.3 The evaluation report will also be provided for all BER, NFF and warrantied equipment.

5.2.1.4 Failure Analysis Report

5.2.1.5 The Contractor shall provide individual Failure Analysis Reports after completion of repair actions to the CO and COR when the repaired unit is returned.

5.2.1.6 This information will also be included in the monthly FRACAS report.

6.0 Inspection, Compliance and Acceptance

The COR may periodically visit the Contractor facility to ensure compliance with the terms of the contract. Upon receipt of assets, the COR will perform inspection of the assets and certify acceptance of the replacement and repaired LRUs in order to ensure compliance with the contract.

7.0 Obsolescence- Replacements when Identical Parts become unavailable The Contractor shall notify the Government COR no later than five (5) days after discovering that an item(s):

• Is no longer manufactured and cannot be procured from known sources; or

• That a source may soon be out of business; or

• Is no longer repairable because the piece parts used for repair are no longer available, or

• Will be replaced by a non-identical item

In addition, the Contract shall:

• Identify options for non-identical replacement items when identical items become unavailable and repair is no longer feasible.

• Ensure that proposed replacements are form, fit, and function compatible with respect to operation and to the original parts identified in the approved system baseline.

• Propose non-identical items that meet the requirements of the original system performance.

• Provide full technical data, drawings, and test results in support of assertions of form, fit, function replacement suitability to the Government COR in order to demonstrate that the replacement parts do not degrade performance, introduce incompatibilities to the normal operation of system elements, impact the functions performed, or degrade performance of the operating system, application software or interfaces.

• Not replace items with non-identical items without prior approval by the Contracting Officer.

8.0 Packaging and Marking

Items being returned as Beyond Economical Repair (BER) shall be plainly identified as BER on the outside of the shipping package, and on the shipping documents.

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9.0 Repair Warranty

The Contractor warrants that products conform to contract requirements. The Contractor also warrants that products are free of defects in design, materials, and workmanship. The Contractor also warrants that all newly purchased items supplied are free of defects in materials, and workmanship for a period of one (1) year after delivery. Repairs to items after the initial one (1) year warranty expires will have a 90 day warranty.

10.0 Reporting Requirements

The Contractor shall notify the CO and COR of any condition that may delay Contractor's performance. Examples of instances where this may occur are as follows:

• When it is suspected or confirmed material failure may cause a system failure

• A condition or material fault that is a hazard to personnel, equipment and missions

• When a prescribed installation or maintenance action cannot be accomplished or when operational characteristics or durability cannot be obtained because of faulty design or materials

• Conditions which are direct results of poor quality workmanship during manufacture, modification, repair or overhaul, a Standard Form (SF) 368 Quality Deficiency Report (QDR) within seven (7) calendar days after discovery.

• Deterioration of installed components or operational equipment due to effects of climatic or environmental conditions

• Inadequate, insufficient or otherwise deficient technical publications or Original Equipment Manufacturer (OEM) manuals which prevent or hinder accomplishment of the contracted maintenance which, if not corrected, may cause a hazard.

• Conditions which prevent proper operation of the equipment

• When equipment does not perform to published operational or maintenance standards

11.0 Over and Above

All non-routine discrepancies and any support service related to parts identified the Section 3 of the statement of work will be routed through the COR for approval prior to any work starting. The CO must approve all obligations.

• Either the FAA or the contractor may initiate the O&A action.

• If the FAA determines an O&A action is required, the FAA CO will request a price quote for the

O&A action. Upon approval of the price quote, the FAA COR will ensure sufficient funding is available on the O&A CLIN. The CO will provide approval to the contractor by issuing a Purchase

Approval in FAA format of a Delivery Order/Task Order (DOTO) or written notification by electronic mail.

• If the contractor determines an O&A action is required, they must submit to the FAA CO and COR a description of the action and an explanation of why it is considered an O&A action as soon as practical (but no later than one calendar day after discovery of the O&A action) via electronic mail.

The CO will review the contractor O&A request with the appropriate FAA personnel and provide approval or disapproval. If approved, the CO and COR will ensure sufficient funding is available on the O&A CLIN by obligating funds through a DOTO or written notification by electronic mail.

• Upon approval and completion of the O&A DOTO, the contractor must submit an invoice within thirty (30) days of receipt of goods or completion of services. The invoice shall clearly demonstrate an itemized breakout of pricing with each associated task performed.

At a minimum, O&A actions or quote must identify the requested parts or support action with supporting pricing documentation to find the price fair and reasonable (catalog pricing, third party quotes, profit, G&A, cost breakdown, ect). The contractor must provide a Firm-Fixed-Price (FFP) quote. Failure to agree

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