6973GH-20-R-00138 ETRS Attachment 04 Past Performance Questionnaire.docx
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- Solicitation number
- 6973GH-20-R-00138
About this file
This document includes a past performance questionnaire and details of a federal solicitation. The past performance questionnaire is for a contractor providing an Enterprise Transactional Reporting Solution and requests information about prior contracts held by the contractor such as quality of service, cost control, and customer satisfaction.
The related federal solicitation is being conducted by the Federal Aviation Administration on behalf of the Department of Transportation's Enterprise Service Center. The solicitation seeks proposals for an Enterprise Transactional Reporting Solution to replace an unsupported Oracle Discoverer reporting tool. The solution must support multiple data sources and include a pre-built Oracle Discoverer migration utility along with pre-built EBS reports and a data model. Consulting services are also sought for implementation and training. Proposals are due on September 25th and the source selection will involve a two-phase process evaluating proposals and demonstrations from eligible offerors. The contract represents a best value determination to the FAA.
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Other files
| File | Type | Posted |
|---|---|---|
| 6973GH-20-R-00138 ETRS Attachment 03 SOW Template.docx | DOCX document | |
| 6973GH-20-R-00138 ETRS Attachment 02 Labor Category Descriptions.xlsx | XLSX spreadsheet | |
| Tab 21 SIR Amend 6973GH-20-R-00138-00001 ETRS.pdf | ||
| 6973GH-20-R-00138 ETRS Attachment 01 Statement of Objectives.docx | DOCX document | |
| Tab 21 ETRS RFP Questions and Answers.xlsx | XLSX spreadsheet | |
| Tab 16 SIR 6973GH-20-R-00138 ETRS.pdf |
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Text version
PAST PERFORMANCE QUESTIONNAIRE
Enterprise Transactional Reporting Solution, SIR 6973GH-20-R-00138 Please return the completed questionnaire directly to the Contract Specialist at: Nicholas.Risi@faa.gov
Please complete and/or verify the following reference check information:
1. Name of Contractor: __________________________________________________________________
2. What type of Service was provided (i.e. cost accounting, budgeting, financial management, etc.)?
3. Type of Contract/Agreement for Pricing (i.e. firm fixed-price, fixed rate per hour (labor-hour, T&M), cost-reimbursable, etc.):
4. Contract Number: _________________________________
5. Total Contract Amount: $____________________________
6. Date of Contract Award: ____________________________
7. Contract Period of Performance: Start ________________ Complete __________________
8. Contractor Role / Responsibility (circle one): Prime Contractor Sub-Contractor
Please complete and/or verify the following responder information:
Name of Responding Point of Contact: _____________________________________________________
Agency / Organization: _________________________________________________________________
Mailing Address: __________________________________________________________
Telephone Number: __________________________________
Fax Number: __________________________________
E-mail Address: __________________________________
1. Quality/Timeliness of Service.
a. How would you rate the contractor's general overall compliance with contract requirements?
| Considerably surpassed minimum requirements | ( ) | ||
| Exceeded minimum requirements | ( ) | ||
| Met minimum requirements | ( ) | ||
| Less than minimum requirements | ( ) |
b. How would you rate the timeliness of the Contractor's service - delivered reports on time and adhering to the required schedule?
| Considerably surpassed minimum requirements | ( ) | ||
| Exceeded minimum requirements | ( ) | ||
| Met minimum requirements | ( ) | ||
| Less than minimum requirements | ( ) |
c. Did the contractor commit adequate resources in timely fashion to meet contract requirements?
| Provided abundant resources | ( ) |
| Provided sufficient resources | ( ) |
| Provided minimal resources | ( ) |
| Provided insufficient resources | ( ) |
d. Did the contractor commit adequate resources in timely fashion to solve problems?
| Provided abundant resources | ( ) |
| Provided sufficient resources | ( ) |
| Provided minimal resources | ( ) |
| Provided insufficient resources | ( ) |
e. How would you rate the contractor on the timeliness of its responses to inquiries or other administrative matters?
| Extremely timely | ( ) | |
| Generally timely | ( ) | |
| Generally not timely | ( ) | |
| Seldom timely | ( ) |
2. Cost Control.
a. If applicable, to what extent did the contractor meet the proposed cost estimates?
| Less than estimated cost | ( ) | ||
| Comparatively equal to estimate | ( ) | ||
| Exceeded the costs | ( ) | ||
| Considerably surpassed estimate | ( ) |
b. How would you rate the contractor's initiative, if any, in reducing overall costs to the Government?
| Extremely efficient | ( ) |
| Generally efficient | ( ) |
| Generally inefficient | ( ) |
| Extremely inefficient | ( ) |
3. Business Relations - Effective Management.
a. To what extent was the contractor able to solve contract performance problems without extensive guidance from government (or entity with requirement) counterparts?
| Considerably successful | ( ) | |
| Generally successful | ( ) | |
| Little Success | ( ) | |
| No success | ( ) |
b. To what extent did the contractor display initiative in meeting contract requirements?
| Displayed considerable initiative | ( ) | |
| Displayed some initiative | ( ) | |
| Displayed little initiative | ( ) | |
| Displayed no initiative | ( ) |
c. Was the contractor's selection and use of personnel appropriate for the performance of this contract?
| Provided highly qualified personnel | ( ) | |
| Provided qualified personnel | ( ) | |
| Provided minimal personnel | ( ) | |
| Provided insufficient personnel | ( ) |
d. To what extent was the contractor effective in interfacing with the Government's (or other) staff?
| Extremely effective | ( ) |
| Generally effective | ( ) |
| Generally ineffective | ( ) |
| Extremely ineffective | ( ) |
e. Has this contract been partially or completely terminated for default, or is a termination pending?
( ) Yes If yes, please explain (e.g., inability to meet cost, performance or delivery schedules.)
( ) No
f. Has it ever been necessary to send this Contractor a Notice to Cure letter?
( ) Yes If yes, please explain and indicate the status.
( ) No
g. How would you rate the performance of the contractor's key personnel?
| Extremely effective | ( ) |
| Generally effective | ( ) |
| Generally ineffective | ( ) |
| Extremely ineffective | ( ) |
4. Customer Satisfaction.
a. To what extent did the contractor provide timely assistance, when responding to problems?
| Considerably surpassed minimum requirements | ( ) | ||
| Exceeded minimum requirements | ( ) | ||
| Met minimum requirements | ( ) | ||
| Less than minimum requirements | ( ) |
b. How would you rate the contractor's response to inquiries related to administrative issues?
| Displayed considerable initiative | ( ) | |
| Displayed some initiative | ( ) | |
| Displayed little initiative | ( ) | |
| Displayed no initiative | ( ) |
c. Would you select this contractor again?
( ) Yes ( ) No
5. Integrity.
a. Did you experience any integrity problems with this Contractor?
( ) Yes If yes, please explain.
( ) No
b. Did the contractor maintain integrity during contract performance? If not, please provide reason.
( ) Yes ( ) No If no, please explain.
6. Please provide any other comments you may have.
08/07/2020
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