L.2 Past Performance Questionnaire.docx

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Attached to
Flight Program Aircraft Management System (FPAMS) Federal contract opportunity
Solicitation number
6973GH-18-R-00097
Issued by
Department of Transportation Federal Aviation Administration Aeronautical Center

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L.2 Past Performance Questionnaire (docx)

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Text version

FPAMS – Attachment L.2

PAST PERFORMANCE QUESTIONNAIRE

FPAMS SIR 6973GH-18-R-00097

Please return the completed questionnaire directly to the Contract Specialist at: darrell.l.hafer@faa.gov Prior to October 19, 2018 2:00 PM CST.

Please complete and/or verify the following reference check information:

1. Name of Contractor: ______________________________

2. What type of Service was provided (i.e. cost accounting, budgeting, financial management, etc.)?

3. Type of Contract/Agreement for Pricing (i.e. firm fixed-price, fixed rate per hour (labor-hour, T&M), cost-reimbursable, etc.) _______________________________________________

4. Contract Number: _________________________________

5. Total Contract Amount: $____________________________

6. Date of Contract Award: ____________________________

7. Contract Period of Performance: Start ________________ Complete ______

8. Contractor Role / Responsibility (circle one): Prime Contractor Sub-Contractor

Please complete and/or verify the following responder information:

Name of Responding Point of Contact: _________________________________________

Agency / Organization: __________________________________________

Mailing Address: _________________________________________________________

Telephone Number: _____________________

Fax Number: __________________________________

E-mail Address: _____________________

1. Quality/Timeliness of Service.

a. How would you rate the contractor's general overall compliance with contract requirements?

Considerably surpassed minimum requirements( )
Exceeded minimum requirements( )
Met minimum requirements( )
Less than minimum requirements( )

b. How would you rate the timeliness of the Contractor's service - delivered reports on time and adhering to the required schedule?

Considerably surpassed minimum requirements( )
Exceeded minimum requirements( )
Met minimum requirements( )
Less than minimum requirements( )

c. Did the contractor commit adequate resources in timely fashion to meet contract requirements?

Provided abundant resources( )
Provided sufficient resources( )
Provided minimal resources( )
Provided insufficient resources( )

d. Did the contractor commit adequate resources in timely fashion to solve problems?

Provided abundant resources( )
Provided sufficient resources( )
Provided minimal resources( )
Provided insufficient resources( )

e. How would you rate the contractor on the timeliness of its responses to inquiries or other administrative matters?

Extremely timely( )
Generally timely( )
Generally not timely( )
Seldom timely( )

2. Cost Control.

a. If applicable, to what extent did the contractor meet the proposed cost estimates?

Less than estimated cost( )
Comparatively equal to estimate( )
Exceeded the costs( )
Considerably surpassed estimate( )

b. How would you rate the contractor's initiative, if any, in reducing overall costs to the Government?

Extremely efficient( )
Generally efficient( )
Generally inefficient( )
Extremely inefficient( )

3. Business Relations - Effective Management.

a. To what extent was the contractor able to solve contract performance problems without extensive guidance from government (or entity with requirement) counterparts?

Considerably successful( )
Generally successful( )
Little Success( )
No success( )

b. To what extent did the contractor display initiative in meeting contract requirements?

Displayed considerable initiative( )
Displayed some initiative( )
Displayed little initiative( )
Displayed no initiative( )

c. Was the contractor's selection and use of personnel appropriate for the performance of this contract?

Provided highly qualified personnel( )
Provided qualified personnel( )
Provided minimal personnel( )
Provided insufficient personnel( )

d. To what extent was the contractor effective in interfacing with the Government's (or other) staff?

Extremely effective( )
Generally effective( )
Generally ineffective( )
Extremely ineffective( )

e. Has this contract been partially or completely terminated for default, or is a termination pending?

( ) Yes If yes, please explain (e.g., inability to meet cost, performance or delivery schedules.)

( ) No

f. Has it ever been necessary to send this Contractor a Notice to Cure letter?

( ) Yes If yes, please explain and indicate the status.

( ) No

g. How would you rate the performance of the contractor's key personnel?

Extremely effective( )
Generally effective( )
Generally ineffective( )
Extremely ineffective( )

4. Customer Satisfaction.

a. To what extent did the contractor provide timely assistance, when responding to problems?

Considerably surpassed minimum requirements( )
Exceeded minimum requirements( )
Met minimum requirements( )
Less than minimum requirements( )

b. How would you rate the contractor's response to inquiries related to administrative issues?

Displayed considerable initiative( )
Displayed some initiative( )
Displayed little initiative( )
Displayed no initiative( )

c. Would you select this contractor again?

( ) Yes ( ) No

5. Integrity.

a. Did you experience any integrity problems with this Contractor?

( ) Yes If yes, please explain.

( ) No

b. Did the contractor maintain integrity during contract performance? If not, please provide reason.

( ) Yes ( ) No If no, please explain.

6. Please provide any other comments you may have.

7/12/2018

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