SIR No. 693KA9-19-R-00003 Acquisition Training Services.pdf

Federal Aviation Administration (FAA) 800 Independence Avenue SW, Washington, DC 20591

See Section L.4

SOLICITATION, OFFER AND AWARD 1. THIS CONTRACT IS A RATED ORDER RATING

UNDER DPAS (15 CFR 7900)

PAGE OF PAGES

1 85

2. CONTRACT NUMBER 3. SOLICITATION NUMBER

693KA9-19-R-00003

4. RESERVED 5. DATE ISSUED

6. REQUISITION/PURCHASE NUMBER

N/a

7. ISSUED BY CODE AAQ420-AFN 8. ADDRESS OFFER TO (If other than item 7)

9. See Section L for proposal submittal instructions.

SOLICITATION

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L of Submittals, AMS 3.2.2.3-14. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR

INFORMATION

CALL:

A. NAME

Krystal Au

B. TELEPHONE (NO COLLECT CALLS) C. E-MAIL ADDRESS

krystal.au@faa.gov

AREA CODE

NUMBER

EXT.

11. TABLE OF CONTENTS

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. DESCRIPTION PAGE(S)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

A SOLICITATION/CONTRACT FORM 1

I CONTRACT CLAUSES 41-56

B SUPPLIES OR SERVICES AND PRICES/COSTS 2-8 PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

C DESCRIPTION/SPECS./WORK STATEMENT 9-19

J LIST OF ATTACHMENTS 57

D PACKAGING AND MARKING 20 PART IV - REPRESENTATIONS AND INSTRUCTIONS

E INSPECTION AND ACCEPTANCE 21

K REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS 58-65

F DELIVERIES OR PERFORMANCE 22-24

G CONTRACT ADMINISTRATION DATA 25-31

L INSTRS., CONDS., AND NOTICES TO OFFERORS 66-79

H SPECIAL CONTRACT REQUIREMENTS 32-40

M EVALUATION FACTORS FOR AWARD 80-85

OFFER (Must be fully completed by offeror)

NOTE: Item 12 does not apply if the solicitation includes the provisions at AMS 3.2.2.3-2, Minimum Offer Acceptance Period.

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, AMS 3.3.1-6)

10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS(%)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):

AMENDMENT NO. DATE AMENDMENT NO. DATE

15A. NAME AND

ADDRESS

OF OFFER-

OR

CODE FACILITY 16. NAME AND THE TITLE OF PERSON AUTHORIZED TO SIGN OFFER

(Type or print)

15B. TELEPHONE NUMBER 15C. CHECK IF REMITTANCE ADDRESS IS

DIFFERENT FROM ABOVE - ENTER SUCH

ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AREA CODE NUMBER EXT.

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. RESERVED 23. SUBMIT INVOICES TO ADDRESS SHOWN IN ITEM

(4 copies unless otherwise specified)

24. ADMINISTERED BY (If other than Item 7) 25. PAYMENT WILL BE MADE BY CODE

26. NAME OF CONTRACTING OFFICER (Type or print) 27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

OMB Control No. 2120-0595 (SF-33) FAA Template No. 2 (07/17) mailto:toloria.j.crawford@faa.gov mailto:toloria.j.crawford@faa.gov

FAA Acquisition Training Services Screening Information Request SIR No. 693KA9-19-R-00003

Section B - Supplies or Services and Price/Cost

PART I - SECTION B

SUPPLIES/SERVICES & PRICE/COST

B.1 GENERAL

This Acquisition Training Services Contract is a multi-award, Indefinite Delivery, Indefinite Quantity (IDIQ) contract to support FAA’s Acquisition Career Management Organization in the delivery of effective, best-value training solutions for its target workforce through the performance of services as described in Section C, Statement of Work. Required services include the delivery of live, instructor-led training (both in a traditional classroom setting and in a virtual environment) and the development, customization and modification of training courses.

The FAA will authorize work under this IDIQ through the issuance of Task Orders (TO). Each TO will specify the amount of funding for the order, the specific training course or support requirement, the period of performance, and the location where the work is required. The Contractor must provide, by issued TO, all required management, supervision, and labor necessary to perform the ordered training services.

B.2 BASE AND OPTION PERIODS

The term of the Acquisition Training Services Contract includes a one (1) year base period and two

(2) one-year option periods for a total of up to three (3) years. The FAA may issue TOs at any time during the base and option periods. The performance periods will be specified in the TOs and may include option periods which extend the TO up to six (6) months beyond the expiration date of this contract.

B.3 INDEFINITE DELIVERY INDEFINITE QUANTITY (IDIQ) CONTRACT

(a) This contract is an IDIQ contract. Work under this contract will be ordered by placing TO awards against this contract using the ordering procedures described in Section G, Contract Administration Data.

(b) The type of TOs issued against this contract will be Fixed-Price or Time and Material (T&M).

B.4 MAXIMUM CONTRACT LIMITATION

The maximum cumulative dollar ceiling value of all contracts awarded under this SIR is $9,000,000. As a result, the contracts awarded under this SIR are subject to a joint, pooled ceiling equal to $9,000,000.

B.5 GUARANTEED MINIMUM QUANTITY OF WORK

This IDIQ contract has a $10,000.00 dollar minimum obligation to the Government per contract award.

B.6 PRICING / CLIN STRUCTURE

The following section provides the Pricing/CLIN structure for this IDIQ. Services performed under all CLINs in this Section must be in accordance with Section C, Statement of Work, and delivered in accordance with specific Orders.

CLIN 1001 – Traditional Classroom Training (SOW C.3.2.2.1) - Base Year

Consisting of personnel, facilities (Washington, DC courses only), materials and services, aids, equipment, internet access and necessary shipping and handling to accomplish the requirements of the SOW C.3.2.2.1. Tier 1 pricing includes a class size of 1-15 students; Tier 2 includes 16-25 students and Tier 3 includes 26 – 30 students.

Washington DC Locations

SubCLINs Class Duration Tier 1 Price Tier 2 Price Tier 3 Price Student Transportation* 1001AA ½ day - 4 Hours $0.00 $0.00 $0.00 TBD** 1001AB 1 day – 8 Hours $0.00 $0.00 $0.00 TBD** 1001AC 2 days – 16 Hours $0.00 $0.00 $0.00 TBD** 1001AD 3 days – 24 Hours $0.00 $0.00 $0.00 TBD** 1001AE 4 days – 32 Hours $0.00 $0.00 $0.00 TBD** 1001AF 5 days – 40 hours $0.00 $0.00 $0.00 TBD**

* Student (Transportation is Cost Reimbursable (No Fee)) ** To-Be-Determined on an As Required Basis

Field Locations - Base Year

SubCLINs Class Duration Tier 1 Price Tier 2 Price Tier 3 Price 1001AG ½ day - 4 Hours $0.00 $0.00 $0.00 1001AH 1 day – 8 Hours $0.00 $0.00 $0.00 1001AI 2 days – 16 Hours $0.00 $0.00 $0.00 1001AJ 3 days – 24 Hours $0.00 $0.00 $0.00 1001AK 4 days – 32 Hours $0.00 $0.00 $0.00 1001AL 5 days – 40 hours $0.00 $0.00 $0.00

CLIN 1002 – Virtual Learning (SOW C.3.2.2.2)

Consisting of live instructor facilitation of course delivery; participants must be able to interact, communicate, view and discuss presentations and engage with instructors, in a web-based setting.

SubCLINs Class Duration Tier 1 Price Tier 2 Price Tier 3 Price 1002AA ½ day - 4 Hours $0.00 $0.00 $0.00 1002AB 1 day – 8 Hours $0.00 $0.00 $0.00 1002AC 2 days – 16 Hours $0.00 $0.00 $0.00 1002AD 3 days – 24 Hours $0.00 $0.00 $0.00 1002AE 4 days – 32 Hours $0.00 $0.00 $0.00 1002AF 5 days – 40 hours $0.00 $0.00 $0.00

CLIN 1003 – Instructors / Course Material Printing & Shipping / Training Facility for FAA- Owned Course Material (SOW C.3.4)

Training services that are outside of the scope of Task C.3.2 as ordered via a negotiated Task Order on a Fixed Price or T&M basis including Instructional/facilitative services to deliver FAA-owned course materials; Printing and/or shipping course materials; or Provision of a training facility only.

SubCLINs 1003AA-AI Labor NTE $ TBD 1003AJ Materials or Facility NTE $ TBD

CLIN 1004 – Course Development, Customization or Modification of Live, Instructor-Led Training (SOW C.3.5)

Development of new courses or customization or modification of existing courses based on the Task Order requirements via a negotiated Task Order on a Fixed Price or T&M basis.

SubCLINs 1004AA-AI Labor NTE $ TBD 1004AJ Materials or Facility NTE $ TBD

CLIN 1005 – Course Development, Customization or Modification of Distance Learning

(SOW C.3.6)

Development /update/ customization of distant learning services via a negotiated Task Order on a Fixed Price or T&M basis.

SubCLINs 1005AA-AI Labor NTE $ TBD 1005AJ Materials or Facility NTE $ TBD

CLIN 2001 – Traditional Classroom Training (SOW C.3.2.2.1) - Option Year One equipment, internet access and necessary shipping and handling to accomplish the requirements of the SOW C.3.2.2.1.

Washington DC Locations

SubCLINS Class Duration Tier 1 Price Tier 2 Price Tier 3 Price Student Transportation*

2001AA ½ day - 4 Hours $0.00 $0.00 $0.00 TBD** 2001AB 1 day – 8 Hours $0.00 $0.00 $0.00 TBD** 2001AC 2 days – 16 Hours $0.00 $0.00 $0.00 TBD** 2001AD 3 days – 24 Hours $0.00 $0.00 $0.00 TBD** 2001AE 4 days – 32 Hours $0.00 $0.00 $0.00 TBD** 2001AF 5 days – 40 hours $0.00 $0.00 $0.00 TBD**

* Student (Transportation is Cost Reimbursable (No Fee)) ** To-Be-Determined on an As Required Basis

Field Locations - Base Year

SubCLINS Class Duration Tier 1 Price Tier 2 Price Tier 3 Price 2001AG ½ day - 4 Hours $0.00 $0.00 $0.00 2001AH 1 day – 8 Hours $0.00 $0.00 $0.00 2001AI 2 days – 16 Hours $0.00 $0.00 $0.00 2001AJ 3 days – 24 Hours $0.00 $0.00 $0.00 2001AK 4 days – 32 Hours $0.00 $0.00 $0.00 2001AL 5 days – 40 hours $0.00 $0.00 $0.00

CLIN 2002 – Virtual Learning (SOW C.3.2.2.2)

Consisting of live instructor facilitation of course delivery and participants can interact, communicate, view and discuss presentations, and engage with instructors, in a web-based setting.

SubCLINS Class Duration Tier 1 Price Tier 2 Price Tier 3 Price 2002AA ½ day - 4 Hours $0.00 $0.00 $0.00 2002AB 1 day – 8 Hours $0.00 $0.00 $0.00 2002AC 2 days – 16 Hours $0.00 $0.00 $0.00 2002AD 3 days – 24 Hours $0.00 $0.00 $0.00 2002AE 4 days – 32 Hours $0.00 $0.00 $0.00 2002AF 5 days – 40 hours $0.00 $0.00 $0.00

CLIN 2003 – Instructors / Course Material Printing & Shipping / Training Facility for FAA- Owned Course Material (SOW C.3.4)

Training services that are outside of the scope of Task C.3.2 as ordered via a negotiated Task Order on a Fixed Price or T&M basis including Instructional/facilitative services to deliver FAA-owned course materials; Print and/or ship course materials; or Provision of a training facility only.

SubCLINs 2003AA-AI Labor NTE $ TBD 2003AJ Materials or Facility NTE $ TBD

CLIN 2004 – Course Development, Customization or Modification of Live, Instructor-Led

Development of new courses or customize/modify existing courses based on the Task Order requirements via a negotiated Task Order on a Fixed Price or T&M basis.

SubCLINs 2004AA-AI Labor NTE $ TBD 2004AJ Materials or Facility NTE $ TBD

CLIN 2005 – Course Development, Customization or Modification of Distance Learning

(SOW C.3.6)

Development /update/ customization of distant learning services via a negotiated Task Order on a Fixed Price or T&M basis.

SubCLINs 2005AA-AI Labor NTE $ TBD 2005AJ Materials NTE $ TBD

CLIN 3001 – Traditional Classroom Training (SOW C.3.2.2.1) - Option Year Two equipment, internet access and necessary shipping and handling to accomplish the requirements of the SOW C.3.2.2.1.

Washington DC Locations

SubCLINS Class Duration Tier 1 Price Tier 2 Price Tier 3 Price Student Transportation* 3001AA ½ day - 4 Hours $0.00 $0.00 $0.00 TBD** 3001AB 1 day – 8 Hours $0.00 $0.00 $0.00 TBD** 3001AC 2 days – 16 Hours $0.00 $0.00 $0.00 TBD** 3001AD 3 days – 24 Hours $0.00 $0.00 $0.00 TBD** 3001AE 4 days – 32 Hours $0.00 $0.00 $0.00 TBD** 3001AE 5 days – 40 hours $0.00 $0.00 $0.00 TBD**

* Student (Transportation is Cost Reimbursable (No Fee)) ** To-Be-Determined on an As Required Basis

Field Locations - Base Year

SubCLINS Class Duration Tier 1 Price Tier 2 Price Tier 3 Price 3001AF ½ day - 4 Hours $0.00 $0.00 $0.00 3001AG 1 day – 8 Hours $0.00 $0.00 $0.00 3001AH 2 days – 16 Hours $0.00 $0.00 $0.00 3001AI 3 days – 24 Hours $0.00 $0.00 $0.00 3001AJ 4 days – 32 Hours $0.00 $0.00 $0.00 3001AK 5 days – 40 hours $0.00 $0.00 $0.00

CLIN 3002 – Virtual Learning (SOW C.3.2.2.2)

Consisting of live instructor facilitation of course delivery and participants can interact, communicate, view and discuss presentations, and engage with instructors, in a web-based setting.

SubCLINS Class Duration Tier 1 Price Tier 2 Price Tier 3 Price 3002AA ½ day - 4 Hours $0.00 $0.00 $0.00 3002AB 1 day – 8 Hours $0.00 $0.00 $0.00 3002AC 2 days – 16 Hours $0.00 $0.00 $0.00 3002AD 3 days – 24 Hours $0.00 $0.00 $0.00 3002AE 4 days – 32 Hours $0.00 $0.00 $0.00 3002AF 5 days – 40 hours $0.00 $0.00 $0.00

CLIN 3003 – Instructors / Course Material Printing & Shipping / Training Facility for FAA- Owned Course Material (SOW C.3.4)

Training services that are outside of the scope of Task C.3.2 as ordered via a negotiated Task Order on a Fixed Price or T&M basis including Instructional/facilitative services to deliver FAA-owned course materials; Print and/or ship course materials; or Provision of a training facility only.

SubCLINs 3004AA-AI Labor NTE $ TBD 3004AJ Materials or Facility NTE $ TBD

CLIN 3004 – Course Development, Customization or Modification of Live, Instructor-Led

Development of new courses or customize/modify existing courses based on the Task Order requirements via a negotiated Task Order on a Fixed Price or T&M basis.

SubCLINs 3004AA-AI Labor NTE $ TBD 3004AJ Materials or Facility NTE $ TBD

CLIN 3005 – Course Development, Customization or Modification of Distance Learning

(SOW C.3.6)

Development /update/ customization of distant learning services via a negotiated Task Order on a Fixed Price or T&M basis.

SubCLINs 3005AA-AI Labor NTE $ TBD 3005AJ Materials or Facility NTE $ TBD

B.7 CONTRACT PRICING

The following section describes pricing requirements for Fixed-Price (FP) and Time and Materials (T&M) Task Order (TO) pricing.

B.7.1 Time-and-Materials, Labor-Hour Pricing

(a) Ceiling Rates for T&M and L-H Task Orders Attachment J001, Labor Rates Table, specifies the maximum fixed hourly rate that the contractor may charge under T&M TOs under this contract. All TOs issued with T&M pricing will be subject to the maximum labor rates set forth in Attachment J001. The labor rates in Attachment J001 reflect fully burdened hourly rates for each labor category and will apply to all direct labor hours regardless of whether the labor hour is expended by the contractor or by one of its subcontractors. The labor rates in Attachment J001 are fully burdened and include direct labor and all indirect costs applicable, including fringe benefits, overhead, G&A, and profit.

These fixed hourly rates are ceiling rates and will apply to the prime contractor and subcontractors. The contractor may elect to propose lower hourly rates on a TO-by-TO basis.

(b) No Change to Rates if Subcontractors Are Added or Deleted The maximum fixed hourly labor rates in Attachment J001, Labor Rate Table, represent the blended hourly rates of the Contractor and all of its subcontractors. The maximum fixed hourly labor rates in Attachment J001 will not change after the contract award even if a subcontractor is removed by the Contractor or a new subcontractor is added by the Contractor to its team.

(c) Geographic Area The maximum labor rates set forth in Attachment J001, Labor Rate Tables, reflect fully burdened rates for performance within the United States.

(d) Government and Contractor Sites The labor rates set forth in Attachment J001, Labor Rate Tables, reflect performance at either the Contractor’s facility or the Government’s facility with no rate differences.

(e) Time and Material (T&M) TOs

1) For TOs that contain T&M work, the quantity of hours ordered from each labor category will be specified as deliverable hours billable at the ceiling rates specified in Attachment J001, Labor Rate Table, or as negotiated, if lower rates are proposed for the TO. Unless otherwise specified in the TO, the contractor may deliver 80% to 120% of the hours specified for each labor category without a formal modification as long as the contractor does not exceed the obligated funding for the TO’s T&M work.

2) Materials (including Student Transportation, Course Material Printing & Shipping, and Training Facility costs) will be estimated for each TO.

3) The cumulative total of all labor categories ordered plus materials and applicable indirect costs and any Fixed Priced training requirements will define the TO ceiling price.

(f) Materials (T&M TOs)

1) Materials are defined as:

a) Direct materials;

b) Subcontracts for supplies and incidental services for which there is no labor category specified in the contract;

c) Other direct costs (e.g., incidental services for which there is no labor category specified in the contract, student transportation, printing, shipping, training facility

2) Indirect costs may be applied to materials in accordance with the Contractor’s established accounting practices.

3) For T&M type task orders, the Government will not pay profit on materials.

(g) Travel (T&M) If instructor travel is authorized in the TO, travel will be reimbursed at actual direct costs in accordance with the limitations set forth in G.8 Travel Reimbursement. No profit is allowed for travel.

B.7.2 Fixed-Price (FP) TOs

For FP type TOs, the TO proposal instructions will detail how the FP prices will be established based upon the training requirements and deliverables.

B.9 ADDITIONAL LABOR CATEGORIES

At any time and throughout the life of the contract, at the request of the Government, the Contractor may propose additional labor categories, rates and descriptions necessary to support training requirements of this contract or a specific task order. These additional labor categories, rates, and descriptions will be negotiated on a case-by-case basis. The additional categories, rates and descriptions proposed, upon determination by the Government that they are necessary for the scope of the effort and that the prices are fair and reasonable, may be incorporated into Attachment J001, Labor Rates Table or incorporated into a specific task order.

(End of Section B)

Section C – Description/Specifications/Work Statement

PART I - SECTION C

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

C.1 BACKGROUND

This contract will support FAA’s Acquisition Career Management organization’s provision of a reliable, flexible, fast, and efficient approach for delivering effective, best value training solutions for its target workforce.

The FAA’s Acquisition Career Management (ACM) Division, under the Office of Finance and Management, is focused on identifying strategies that support the long-term growth of the acquisition workforce. Part of the strategy is to have an integrated, well-designed program for training, developing, and certifying the acquisition workforce. The Acquisition Training Management Branch (AAP-320), under ACM, is responsible for planning and implementing an effective, innovative, and integrated competency-based training and development program for the acquisition workforce and the financial management community.

Historically, AAP-320 has delivered over 100 instructor-led trainings and workshops in a given fiscal year. AAP-320 has expanded delivery methodology beyond classroom training events over the last five years in pursuit of more innovative and cost effective means of delivering training.

This contract will support the execution of this training. It will support AAP-320 in delivering best in class, innovative, and results-oriented training programs, professional development opportunities, job performance aids, continuous learning courses, and other activities designed to help the target professionals build the skills needed to effectively accomplish their assigned job duties. The workforce to be trained under this contract includes, but is not limited to, the following professions:

Program/Project Managers; Contracting Officers/Specialists; Contracting Officer’s Representatives (CORs); Real Estate Contracting Officers (RECOs); Researchers and Engineers/Systems Engineers;

Test and Evaluation Specialists; Integrated Logistics Support Specialists; Financial Analysts; Fund Certifiers; Financial Managers; Budget Analysts; Federal Purchase Card Holders and Approving Officials; Acquisition Attorneys; Specialized Support; and Leadership.

C.2 SCOPE

C.2.1 General

This contract will support AAP-320 in the delivery of live, instructor-led training (both in a traditional classroom setting and in a virtual environment) and more distance learning opportunities for the workforce. Distance learning is a way of learning remotely without being in regular face-to-face contract with an instructor in the classroom or without any instructor interaction at all. In the past, distance learning has been associated with correspondence training, but it has evolved significantly with technology. Now, distance learning includes online training, video learning, podcasts, etc. There will be three main strategies used for training delivery:

(1) Delivering contractor commercial-off-the-shelf (COTS) training with or without minimal customization;

(2) Leveraging existing contractor COTS training and customizing it to reflect FAA policies, guidance, procedures, case studies, etc.; and

(3) Developing and maintaining courses for the FAA when no contractor course materials exist (such as for Acquisition Management System, FAA-specific Systems Engineering, Test and Evaluation, and Enterprise Architecture training) or if the contractor’s course materials do not sufficiently meet FAA needs.

The training must be responsive to the needs of the FAA’s workforce and be consistent with industry and government practices. The training target audience is diverse – students ranging from entry to senior level. The contractor must apply training industry standards and appropriate training tools and technology in the most efficient and effective manner. The contractor must have commercial-off-the-shelf (COTS) acquisition training courseware available for delivery. FAA will identify the customization required for the COTS courses. Customization could include FAA specific case studies, scenarios, exercises, or crosswalk to laws, regulations, or policies. FAA will take full ownership of all course materials customized, modified, or updated by the contractor.

Attachment J003 provides curriculum set descriptions and Attachment J004 provides a list of instructor-led courses. Attachment J005 provides the Course descriptions. It is important to note that Attachments J003, J004, and J005 reflect the current FAA AAP-320 instructor-led curricula and are subject to change. The contract will updated to reflect changes to Attachments J003, J004, and J005 when required.

This is an Indefinite Delivery/Indefinite Quantity (IDIQ) contract. When the FAA orders work under this contract, it will do so by issuing individually funded Task Orders (TOs) that identify, define, and issue specific requirements within the Tasking Requirements listed in Section C.3. In response to Task Orders issued under this contract, the Contractor must provide the full range of support services required by the contract.

C.2.2 Task Order Management

(a) Task Order management is a mandatory element for all Task Orders placed under this contract. Task Order management must provide the appropriate program management and project control necessary to manage the Task Order; ensure that the cost, schedule and quality requirements for each Task Order are continually tracked and the status communicated to the FAA; and ensure that each Task Order is successfully completed. The Government will not separately reimburse the Contractor for Task Order Management costs. The Contractor must allocate Task Order management costs to the training course pricing or other fixed price requirements of each Task Order.

(b) The Contractor must furnish and make available all personnel, supplies, equipment, materials, data, facilities, and services necessary to perform the work under this contract.

(c) The Contractor must provide quality technical, analytical, planning, and management support to achieve the requirements of this SOW.

C.2.3 Applicable References

The following documents and websites are applicable to this contract:

• FAA Acquisition System Toolset (FAST) –http://fast.faa.gov/

• Federal Travel Regulation, 41 C.F.R. chapters 300 to 304

• FAA Career Planning, Development, and Resource Guides (Attachment J006) for:

o Program/Project Managers o Contracting Officers o Contracting Officers Representatives o Real Estate Contracting Officers o Systems Engineers o Test and Evaluators o Integrated Logistics Support

• Federal Acquisition Institute Certification and Career Development Programs http://www.fai.gov/drupal/certification/certification-and-career-development-programs

The contract will updated to reflect changes to the above list when required.

C.2.4 Government Furnished Property (GFP) or Government Furnished Material (GFM)

All Government Furnished Property (GFP) or Government Furnished Material (GFM), to include current master copies for those FAA-owned customized course material, other program information, material, and equipment, may be specified within the individual Task Orders. All GFP/GFM is the property of the Government and must not be transferred to any individual or agency, public or private, without the express written approval of the Contracting Officer The FAA will specify GFP/GFM in individual Task Orders as required.

C.2.5 Data Deliverables

Specific data deliverable requirements may be included in the individual Task Orders issued under this contract, either as an item in a Contract Data Requirements List (CDRL) or specified in the Task Order. Contract level deliverables are specified in Section F.6, “Deliverables”.

C.3 TASKING REQUIREMENTS

C.3.1 Program Management Support

Contract-level program management support costs (“PM Costs”) encompass support for contract-level management and reporting requirements (see Section F.6, “Deliverables”) as they relate to the overall management of this IDIQ contract. The FAA will not reimburse the Contractor directly for these PM Costs, which are not separately priced.

The Contractor must perform the following activities as part of its program management support.

C.3.1.1 Post Award Conference http://fast.faa.gov/ http://www.fai.gov/drupal/certification/certification-and-career-development-programs

The Government will conduct a post award conference meeting with the Contractor. The Government plans to conduct this meeting within ten (10) business days after contract award with a date, time, and location determined by the Government. The purpose of the meeting is to review the contract, SOW requirements and Program Management Plan to ensure the Contractor has a clear understanding of the scope of work and deliverables.

C.3.1.2 Program Meetings

The Contractor must attend periodic program meetings (bi-weekly or as directed by the Government) to discuss training/development schedules, logistics, and any other matters relating to this contract. In addition, the Government may require the Contractor to support an annual course update meeting in which a representative from the Contractor’s instructor cadre must participate in a review of course and policy changes.

C.3.1.3 Program Management Plan

The Contractor must deliver a Program Management Plan (PMP). The PMP must be kept current and updated. It must be resubmitted to the Government for approval whenever any changes are made. The PMP must include the organizational structure, roles and responsibilities, schedules, key outputs and milestones, and procedures needed to meet the requirements of this SOW. The Contractor must identify all personnel and their functions/responsibilities as they relate to this contract. The Contractor must designate in writing a Program Manager (PM) who has overall responsibility for all work performed under this contract. The PM must be a single point of contact for Contracting Officer and the Contracting Officer’s Representative (COR) and be available to the COR via telephone between the hours of 8:30 am through 4:30 pm EST, Monday through Friday, and must respond to all requests for discussion or resolution of problems and issues within 48 hours of notification. The roles and responsibilities of the PM and instructors (for both classroom and virtual training deliveries) must be defined and their qualifications outlined, including education, training, skills, and experience. The plan must state how many classroom instructors are currently available and any plans for new hires required to meet forecasted training requirements under this contract.

C.3.1.4 Weekly Project Reporting

The Contractor must provide a weekly progress report that includes, but is not limited to, tracking dates, times, tier level, locations of classes, assigned class instructor, task number, status, curriculum area, and contract modification number (when appropriate). The weekly report must also include a schedule of all planned classroom courses authorized by Task Orders. The Contractor must submit its proposed template and content of this weekly report to the Government during the Post Award Conference for Government approval.

C.3.1.5 Course Materials / Records

The Contractor must maintain complete and accurate training documentation, class rosters, plans, and other records of activities required by the FAA. The master copy must reflect all course information that will be used for the delivery of applicable courses. The Contractor must provide all approved curriculum master copies in electronic media format (readable in Microsoft Office products). Materials must have a professional appearance, be factual and grammatically correct without editorial errors, and adhere to FAA branding standards that will be provided at the post award conference. All records produced under this contract become the property of FAA, and the contractor must provide any record or project information related to this SOW. At completion or termination of this contract, the Contractor must provide a master copy in an electronic format of courses and all SOW-related materials to FAA.

C.3.2: Training Services

The Contractor must provide training and workforce development services as described in the following sections:

C.3.2.1 Instructors for Live Classroom or Virtual Training Delivery

C.3.2.1.1 Instructor Qualifications The Contractor must provide qualified instructors to teach each live classroom or virtual training delivery in this SOW including courses listed in its attachments as well as any new courses that the Government may add to the curriculum.

The Contractor must have an established process for selecting, training (including continuous learning), certifying (if appropriate), and evaluating its instructor cadre.

The Contractor must provide a resume for each proposed instructor for the Government’s approval prior to providing any course delivery. Proposed instructors must possess all the following minimum qualifications:

1. Bachelor Degree from an accredited United States academic institution.

2. Three (3) or more years of specialized experience in instructional delivery of training, including knowledge and application of adult learning principles, facilitation skills, learning assessment and feedback methodologies; and methods for facilitation of student learning transfer through discussion, role-playing, case studies, simulations, small group learning, and hands-on exercises.

3. Practitioner knowledge and experience in the functional discipline(s) the instructor will be teaching. Expertise and experience must be commensurate with the course level of difficulty and complexity, as well as the skill and experience level of students attending the training. Practitioner knowledge and expertise derived from a combination of training, education, and job experience in the functional discipline and maintained by a regimen of continuous learning for instructor currency. The FAA has sole discretion in determining whether an instructor’s experience and expertise meets this requirement.

4. Professional Certification. Required certifications as applicable are included with the course descriptions in Attachment J005. The FAA may modify these certification requirements in updates to this Attachment J005.

C.3.2.1.2 Instructor Preparation At the discretion of the FAA, all instructors for classroom or live virtual training deliveries will be evaluated on their teaching capabilities by FAA evaluators. Based on the evaluations, the FAA may require the Contractor to relieve any instructor from classroom instructions duties whose performance does not achieve a sufficient overall student satisfactory rating from course evaluators, fails to meet the qualification requirements identified in this SOW, or displays unprofessional behavior.

The FAA may, at its discretion, review resumes, certificates, training records, etc. to verify qualifications of instructors as identified in this SOW. As requested, the Contractor must provide all such documents.

Classroom instructor training and maintenance of qualifications is part of the Contractor’s operating cost. These activities include but are not limited to training the trainer, shadowing instructors, and observing existing instructors.

All classroom instructors, as required by the FAA, in addition to satisfying the qualifications stated in this SOW, must present a demonstration of their teaching techniques. This may include, but is not limited to

• Shadow assignment for new instructors for at least one (1) delivery of the course that they will be teaching in the future at one of the locations defined in the SOW;

• Provide up to a full day demonstration, using material from the class that they will be instructing, followed by a question and answer session with FAA evaluators; and

• Successfully teaching a course (or applicable portion thereof) under the review of an

FAA SME in the subject area.

C.3.2.2 Live Classroom or Virtual Training Delivery

The Contractor must deliver training courses using Commercial-Off-the-Shelf (COTS), Customized COTS, or FAA developed courses. The Contractor must provide live-instructor training through a traditional classroom setting and/or through a virtual learning environment (VLE).

C.3.2.2.1 Traditional Classroom Setting

The Contractor must provide all necessary qualified personnel, facilities (Washington, DC courses only), materials and services (such as textbooks, course materials, handouts, instructor tools, etc.), aids (such as flip charts, informational brochures, handouts, briefing packages, charts), equipment (computers, iPads, projectors, screens), internet access (Wi-Fi) and necessary shipping and handling to accomplish the requirements of the SOW.

The Contractor must provide for transportation of students for classes that require training sessions outside of the classroom. The Contractor must set a departure time and place for students to meet, as well as ensure that transportation returns students to the departure location.

Transportation must include heat and air ventilation. Transportation arranged must be able to accommodate all students enrolled in a class. Transportation costs are separately reimbursed from the training course pricing.

Note: As of August 2018, there is only one active AAP-320 course offering that involves a one-day offsite session. The course is NAS: A Systems Perspective, a four-day class that includes a one-day offsite to local FAA operational facilities

C.3.2.2.2 Virtual Learning

The Contractor must provide training through a virtual learning environment (VLE) in which a live instructor facilitates the course delivery and participants can interact, communicate, view and discuss presentations, and engage with instructors, in a web-based setting. Classes must be provided via a Government approved software platform (such as Adobe Connect) that will provide easy accessibility to students and comply with Federal standards such as Section 508.

The Contractor’s software platform for conducting virtual learning must be able to provide closed captioning to comply with Section 508 requirements. FAA will approve the use of connectivity software after testing within and outside of the FAA firewalls. The Contractor must provide instructor(s) and technical support personnel and/or production assistance personnel for the full duration of each VLE delivery.

The virtual classroom format will include, but is not limited to, Polling Questions; Student Breakout Sessions; Pre and Post Assessment Administration; Downloadable Student Materials;

Pertinent FAA website links and other supporting documentation as identified in Download section; standard VLE features such as a clock indicating amount of time left for breaks, chat room, ability to raise hands, etc. No later than seven calendar days from the last day of class, the contractor will provide the COR participation reports (including summary of student participation (log-on, log-off and class participation in polling question responses)) and a link to the recorded webinar session.

C3.3 Training Facilities The Contractor must provide training facilities as described in the following sections:

C.3.3.1 Contractor’s Training Facility: Washington, DC The Contractor must arrange for and conduct training at contractor-provided facilities only in Washington, DC. Training facility locations outside of Washington, DC including Virginia or Maryland are not permitted. The contractor provided facilities must be accessible by public transportation and accessible by WMATA Metrorail; able to accommodate students with disabilities; and have available public parking for students. The contractor must provide suitable facilities large enough to accommodate as many as five rooms for course deliveries at a given time;

the maximum number of students for a given course (30 students in different classroom seating arrangements such as pods and U-shape layouts) in an environment that facilitates learning and interaction; provides Wi-Fi access and on-site technical support for students; and accommodates special needs, working heat and air ventilation. The training facilities must comply with all federal laws and regulations related to access for people with disabilities, including but not limited to the Americans with Disabilities Act of 1990.

The FAA will inspect and approve training facilities in Washington, DC, prior to the Contractor’s conducting training courses.

C.3.3.2 FAA Facilities: Outside of Washington, DC For locations outside Washington, DC, the FAA will provide training facilities. The FAA will schedule the facility and coordinate with the contractor the dates for instructor availability at least 30 calendar days in advance of the scheduled course dates. The Contractor must meet the FAA’s schedule. Most of these courses will likely be held in, but not limited to, Atlantic City, NJ; Atlanta, GA; Fort Worth, TX; Seattle, WA; and Oklahoma City, OK.

C.3.4 Instructors / Course Material Printing & Shipping / Training Facility for FAA-Owned Course Material

The Government may order the following training services that are outside of the scope of task C.3.2 via a negotiated Task Order on a Fixed Price basis:

1. Instructional/facilitative services to conduct training of FAA-owned course materials;

2. Print and/or ship course materials for FAA use; or

3. Provision of a training facility only.

C.3.5 Course Development, Customization or Modification of Live, Instructor-Led Training

The Government may order the following course development, customization or modification services via a negotiated Task Order on a Fixed Price or Time and Material basis.

The Contractor must develop new courses or customize or modify existing courses based on the Task Order requirements. The Contractor must utilize experienced and qualified Instructional Systems Designers (ISDs) to develop, customize, or modify both COTS and FAA-owned training course materials. Instructional designers must follow a training development methodology such as the ADDIE model. In some cases, the instructional designer must work hand in hand with an FAA instructional designer or with an FAA-designated Subject Matter Expert.

In the case of new courses, the Contractor must deliver a pilot session. Costs for a pilot session must be included in the price of the course development, i.e. not separately priced. The COR must provide written final approval before a course proceeds past the pilot stage. Post-pilot course changes and FAA comments must be incorporated into the curriculum and materials. The Contractor must provide instructor(s), materials (hard and/or electronic copies), facilities (if in Washington, DC), and equipment/tools to conduct the pilot course.

In the case of customization, modification, or updates, FAA may require a pilot session to be conducted. If the pilot is required, the contractor must conduct a pilot offering of the course. The COR must provide written final approval before a customized, modified, or updated course proceeds past the pilot state. Post-pilot course changes and FAA comments must be incorporated into the curriculum and materials. The Contractor must provide instructor(s), materials (hard and/or electronic copies), facilities (if in Washington, DC), and equipment/tools to conduct the pilot course.

FAA will take full ownership of all course materials developed by the contractor. The contractor must also provide editable copies of all final approved material in the electronic format specified by the FAA and must comply with Section 508.

C.3.6 Development ,Customization or Modification of Distance Learning

The Government may order the following course development, customization or modification of distance learning services via a negotiated Task Order on a Fixed Price or Time and Material basis:

The Contractor must develop the training and provide the course design, templates, software tools/applications and support, prototype and final version (when applicable) to execute distance learning as designed. If the deliverable will be stored and accessed from FAA’s website or eLearning Management System (eLMS), the Contractor must work with the FAA to launch the prototype for beta testing (including Section 508 accessibility tests) and incorporate any identified corrections/adjustments in the final version.

FAA will take full ownership of all new course materials developed by the contractor. The contractor must also provide editable files of all final approved material in an electronic format specified by the FAA and must comply with Section 508.

C.3.7 Days and Hours of Instruction Contractor personnel must conduct on-site training between the hours of 8:00 am and 5:00 pm, local time, during regular workdays (Monday through Friday), excluding Federal Government Holidays. Training being conducted nationwide or in multiple locations via alternative methods, such as video teleconferencing, Adobe Connect, etc. may require Contractor personnel to be available outside of the hour range noted above.

C.3.9 Course Enrollment The FAA will manage enrollment and communication with students. The FAA will provide the contractor with a roster of students no later than the first day of the class. The contractor must send via email the official student signed attendance sheet to the COR no later than seven calendar days from the last day of class.

C.10 Course Cancellation / Rescheduling

C.10.1 FAA Inclement Weather Policy, Government Shutdowns or Early Dismissals In the event of inclement weather, OPM guidelines will be followed. The Contractor must check the OPM.gov website for the latest operating status in the geographical area where the course is scheduled to be held. If the status is that federal offices are closed, class is not conducted. If the status is that federal employees have a delayed report to work, class will start at the report time (e.g., 10:00am, 11:00am, etc.). If the status is the option for unscheduled leave or telework, class will be held at normal times. The cost of the course will not be changed in the event there is a rescheduling to make up course days as a result of Government closure.

C.10.2 Live Classroom Training In the event that a course delivery must be cancelled or rescheduled, FAA will request course cancellation/rescheduling as soon as possible, but no later than fourteen (14) calendar days prior to the course start date, without penalty. If the FAA has to cancel and/or reschedule a course less than 14 calendar days prior to the course start date (including for weather closure or local disaster), the FAA will reimburse the contractor for non-refundable or non-reimbursable expenses incurred. These expenses are limited to include non-refundable ticketed travel, non-refundable room/facility rental fees, as well as material costs that cannot be re-purposed such as shipping costs.

The FAA will not reimburse for overhead, processing fees, and time spent by contractor employees for cancelled or rescheduled courses, or expenses that are applicable to a future course (e.g. printing and/or shipping for course materials that will be used for a rescheduled course).

C.10.3 VLE Classroom Training VLE training classes will resume regardless of inclement weather policy, unless specifically instructed otherwise by the COR.

C.11 Course Evaluation.

The FAA will administer the end-of-course evaluation (Level 1 of Kirkpatrick Evaluation) through FAA’s electronic learning management system (eLMS).

In courses with a required end of course exam, the contractor will administer and score the exam and report the results to the COR.

The FAA will have a pre- and post-test requirement for most of the courses that do not have an end-of-course exam. This serves as the Kirkpatrick Level 2 evaluation. The contractor’s instructor must facilitate the pre- (at the beginning of the class) and post-test (at the end of the class). The contractor must tabulate the raw score of each student in an approved template provided by the FAA. The completed template must be submitted to the COR no later than seven calendar days from the last day of class.

C.12 Travel

a. Washington DC Training Course Travel All travel costs borne by the Contractor to support the delivery of training courses in Washington DC will be reimbursed at actual direct costs in accordance with the limitations set forth in G.8 Travel Reimbursement. No profit is allowed for travel.

b. Field Location Training Course Travel All travel costs borne by the Contractor to support the delivery of training courses at FAA field locations outside of Washington DC will be reimbursed at actual direct costs in accordance with the limitations set forth in G.8 Travel Reimbursement. No profit is allowed for travel. These field locations are predominantly located at FAA facilities in Atlantic City, NJ, Atlanta, GA, Fort Worth, TX, Seattle, WA, and Oklahoma City, OK.

C.13 Contractor Personnel Conduct Contractor personnel performing training services under this contract must abide by the following requirements:

1. Professional appearance: Contractor and subcontractor employees and independent contractors must present a professional appearance at all times, and their conduct must not discredit the United States Government.

2. Oversight and Supervision: Contractor management must provide sufficient oversight and supervision to ensure contractor and subcontractor employees and independent contractors are fulfilling their responsibilities and doing so in the best interest of the government.

3. Employee Identification: Visiting contractor and subcontractor employees and independent contractors must comply with all Government escort rules and requirements. They must identify themselves as Contractors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times when in a Government facility.

4. Removing Employees for Misconduct or Security Reasons: The Government may,at its sole discretion, direct the Contractor to remove any Contractor employee from Government facilities for misconduct or security reasons. In addition, the Government may require the removal of a Contractor employee from the Contractor’s classroom for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under any task order awarded. The CO will provide the Contractor with a written explanation to support any requirement to remove an employee.

5. Conflict of Interest: The Contractor must not employ anyone if that employment would or would appear to cause a conflict of interest.

6. Remove Instructors for performance: FAA may require the contractor to remove any instructor from classroom instruction duties whose performance does not achieve a sufficient student satisfaction rating; who fails to meet the qualification requirements of the contract; or who displays unprofessional behavior.

(End of Section C)

FAA Acquisition Training Services Screening SIR No.

Part I – The Schedule Section D – Packaging and Marking

PART I - SECTION D

PACKAGING AND MARKING

D.1 PACKING AND PACKAGING

All deliverables under this IDIQ must be preserved and packaged in accordance with the most economical and best commercial practices to assure delivery at the destination and to prevent deterioration and damage due to shipping, handling and storage hazards.

D.2 GENERAL MARKING

In addition to information provided with shipping instructions, all deliverables must be marked on the outside…