693KA8-19-R-00006 - Attachment J-2 Appendix A Certification Requirements.pdf

693KA8-19-R-00006

PART III – LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS

ATTACHMENT J-2 – APPENDIX A –

CONTRACTOR CERTIFICATION REQUIREMENTS

1 Certification

1.1 Key Personnel

1.1.1 Program Manager

This position does not require FAA certification.

1.1.2 Deputy Field Program Manager

1.1.3 Deputy Academy Program Manager

1.2 Management/Supervisory Positions

1.2.1 Remote Pilot Operator (RPO) Supervisor (CLIN XxK)

The RPO Supervisor requires certification equivalent to that required of a RPO in the domain in which they intend to operate. The Contractor must document that the RPO Supervisor has met the standards for certification on the applicable CTS Certification Form, which must be signed by the

FAA designee.

1.2.2 Training Instructional Supervisor (CLIN XxO)

Supervisors are not required to be certified in all courses. Certification is only required for the courses in which a Training Instructional Supervisor may perform instructional duties, in which case, the position requires FAA certification equivalent to the certification required for Instructors in the area of expertise they supervise. The Contractor must document that the Training

Instructional Supervisor has met the standards for certification on the applicable CTS

Certification Form, which must be signed by the FAA designee.

1.2.3 Contractor Site Supervisor (CSS) (CLIN XxC)

The CSS is required, per order JO 3120.4, to attend course 50310 Air Traffic Facility Training

Administration. The Contracting Officer (CO), with concurrence from the Director of Technical

Training or designated representative, may waive the requirement for Courses 50310 in writing if the CSS has previously completed the course. The FAA will furnish this course at no cost to the

Contractor.

1.2.4 Task Order Program Management Lead (CLIN XxM)

1.3 Academy Instructor Positions

1.3.1 Instructor I (Academy) (CLIN XxR)

Unless certified as an Instructor I at time of contract award, the Instructor I must obtain a classroom certification if instructing in a classroom. Any or all certification requirements may be waived by the COR or FAA designee. This waiver must be documented on the applicable CTS

Certification Form.

1.3.1.1 Academy Classroom Instruction Certification

1.3.1.1.1 AT Basic Aviation (Instructor I Academy)

1. Contractor submits a request to the Air Traffic Basics Section Manager for the written exam to be administered.

a) Successful completion requires a score of 90 percent or higher.

b) In the event of a failure, one retake on a different version of the test is permitted after remedial training.

2. Instructor Trainee must pass the written test before the Contractor can request a classroom evaluation.

3. Contractor will provide on-the-job training to the Instructor Trainee in classroom instruction to ensure the instructor trainee can demonstrate proficiency in the use SchoolVue™, SMART™ board, and PowerPoint™ presentations effectively.

4. When the Contractor considers the Instructor Trainee ready to certify in the classroom, the

Contractor will submit a request to the Air Traffic Basics Section Manager for a classroom certification check-ride.

a) The Trainee will be evaluated for a minimum of one (1) hour on a lesson of the Certifier’s choosing.

b) The Trainee may be evaluated again on the same or a different lesson at the Certifier’s discretion.

c) In the event of a failure to certify, the Certifier may make certain stipulations before additional classroom evaluations for the trainee are conducted, e.g., review content of a certain lesson or receive additional training in classroom management techniques.

5. The Contractor must document that the Instructor I has met the standards for certification on the applicable CTS Certification Form, which must be signed by the FAA designee.

1.3.1.1.2 Human Performance for Air Traffic Control (HPATC) (Instructor I

Academy)

1. Contractor will provide on-the-job training to the Instructor Trainee in classroom instruction to ensure the instructor trainee can demonstrate proficiency in the use SchoolVue™, SMART™ board, and PowerPoint™ presentations effectively.

2. When the Contractor considers the Instructor Trainee ready to certify in the classroom, the

Contractor will submit a request to the Human Performance for Air Traffic Control Section

Manager for a classroom certification check-ride.

a) The Trainee will be evaluated for a minimum of one (1) hour on a lesson of the Certifier’s choosing.

b) The Trainee may be evaluated again on the same or a different lesson at the Certifier’s discretion.

c) In the event of a failure to certify, the Certifier may make certain stipulations before additional classroom evaluations for the trainee are conducted, e.g., review content of a certain lesson or receive additional training in classroom management techniques.

3. The Contractor must document that the Instructor I has met standards for certification on the applicable CTS Certification Form, which must be signed by the FAA designee.

1.3.2 Instructor II (Academy) (CLIN XxS)

Unless certified as an Instructor II (Academy) at time of contract award, the Instructor II

(Academy) must obtain a classroom certification if instructing in a classroom. Any or all certification requirements may be waived by the COR or FAA designee. This waiver must be documented on the applicable CTS Certification Form.

1.3.2.1 Academy Classroom Instruction Certification

1.3.2.1.1 Tower ATC (Instructor II Academy)

1. After successful Lab Certification as outlined in Section 1.3.2.2.1, the Instructor Trainee may begin training on Classroom Instruction.

2. Contractor submits a request to Tower Instructional Section Manager(s) for a Classroom

Certification check-ride.

a) Certification evaluation must be on one of the following lesson plans:

(1) Ground Control Duties and Responsibilities

(2) Taxi and Ground Movement Procedures

(3) Wind Shear and LLWAS

(4) Local Control Position

(5) VFR Arrival Procedures

(6) IFR Arrival and Departure Procedures

(7) Visual Operations

(8) Wake Turbulence and Separation

b) A Certified Instructor must remain in the classroom during the Classroom Certification check-ride.

c) The Classroom Certification check-ride will be no less than one (1) hour and may be for the entire duration of the lesson.

d) To be successful, the Instructor Trainee must:

(1) Receive training from the Contractor in classroom instruction to ensure the instructor trainee can demonstrate proficiency in the use SchoolVue™, SMART™ board, and

PowerPoint™ presentations effectively.

(2) Have no elements on form AMAFM-50023 rated as “N” (Needs improvement), “D”

(Does not meet requirements), or “A” (Requires immediate action).

(3) Use more than one questioning technique during the course of the certification check-ride.

3. The Contractor must document that the Instructor II has met the standards for certification on

1.3.2.1.2 RTF Terminal ATC Radar (Instructor II Academy)

1. After successful Lab OJTI Certification as outlined in Section 1.3.2.2.2, the Instructor Trainee may begin training on Classroom Instruction. Each course (RTF) requires a separate classroom certification.

2. Contractor submits a request to the Terminal Radar Section Manager for the written exam to be administered.

a) Successful completion requires a score of 90 percent or higher.

b) In the event of a failure, one retake on a different version of the test is permitted after remedial training.

3. Instructor Trainee must pass the written test before the Contractor can request a classroom evaluation.

a) Contractor submits a request to Terminal Radar Section Manager for a Classroom

Certification check-ride. A Certified Instructor must remain in the classroom during the

Classroom Certification check-ride.

b) The Trainee will be evaluated for a minimum of one (1) hour on a lesson of the Certifier’s choice.

c) The Trainee may be evaluated again at the Certifier’s discretion.

d) In the event of a failure, the Certifier may make certain stipulations before additional classroom evaluations for the trainee are conducted, e.g., review content of a certain lesson, show knowledge of a specific delivery tool or receive additional training in classroom management techniques.

e) To be successful, the Instructor Trainee must:

(1) Receive training from the Contractor in classroom instruction to ensure the instructor trainee can demonstrate proficiency in the use SchoolVue™, SMART™ board, and

PowerPoint™ presentations effectively.

(2) Have no elements on form AMAFM-50023 rated as “N” (Needs improvement), “D”

(Does not meet requirements), or “A” (Requires immediate action).

(3) Use more than one questioning technique during the course of the certification check-ride.

4. The Contractor must document that the Instructor II has met the standards for certification on

1.3.2.2 Academy Laboratory Instruction Certification

1.3.2.2.1 Tower ATC (Instructor II Academy)

1. Contractor submits a request to Tower Instructional Section Manager(s) for the written exam to be administered

a) Successful completion requires a score of 90 percent or higher.

b) In the event of a failure, one retake is permitted after remedial training.

2. After successful completion of the written exam, training is administered for the Ground

Control and Local Control positions in the TSS Labs.

3. Contractor submits a request to Tower Instructional Section Manager(s) for a Ground Control

Certification check-ride.

a) Instructor Trainee must work TSS scenario Cert-1, Cert-2, or Cert-3.

b) To be successful, the Instructor Trainee must meet the standards described in AMAWI-

50034.

4. Contractor submits a request to Tower Instructional Section Manager(s) for a Local Control

Certification check-ride.

a) Instructor Trainee must work TSS scenario Cert-1, Cert-2, or Cert-3.

b) To be successful, the Instructor Trainee must meet the standards described in AMAWI-

50034.

5. After successful certification on Ground Control and Local Control, the Instructor Trainee may begin training on providing instruction to an Academy Trainee.

a) Instructor Trainee must be accompanied by a Certified Instructor when working with an

FAA Academy Trainee.

6. Contractor submits a request to Tower Instructional Section Manager(s) for a Lab OJT

Instructor Certification check-ride.

a) Instructor Trainee must provide instruction to an Academy Trainee in the TSS Lab.

b) The check-ride must be on TSS scenario 10, 11, 12 or 13.

c) The check-ride cannot occur during a scheduled Skill Check on TSS scenario 12.

d) To be successful, the Instructor Trainee must have no elements of form AMAFM-50024 rated as “N” (Needs improvement), “D” (Does not meet requirements), or “A” (Requires immediate action).

7. The Contractor must document that the Instructor II has met the standards for certification on

1.3.2.2.2 RTF Terminal ATC Radar (Instructor II Academy)

1. The Contractor will submit a request to the Terminal Radar Section Manager to administer a written exam.

a) Minimum passing score is 90 percent.

b) In the event of a failure, one retake is permitted after remedial training.

2. After successful completion of the written exam, the Contractor will request a certification check-ride working the Radar position. Each course (RTF) requires a separate Radar position certification.

a) The Instructor Trainee must meet the standards described in AMAWI-50034.

b) To be successful. The instructor must also run a Satellite session of medium to high complexity and volume at 75% demand. The instructor must have no operational errors and only very minor phraseology or SOP deviations. Additionally, they must have complete and correct landline coordination.

c) In the event of a failure, one retake is permitted after remedial training.

3. After successful completion of a certification check-ride working the Radar position, the

Contractor will begin training working with FAA Academy Trainees.

a) Instructor Trainee must be accompanied by a Certified Instructor while working with FAA

Academy Trainees.

4. The Contractor will submit a request for a certification check-ride to the Terminal Radar

Section Manager. Each course (RTF, TSEW & TETRA) requires a separate Lab OJTI certification.

a) The Instructor Trainee must meet the standards described in AMAWI-50034.

In the event of a failure, one retake is permitted after remedial training.

5. The Contractor must document that the Instructor II has met the standards for certification on

1.3.3 Instructor III (Academy) (CLIN XxT)

Unless certified as an Instructor III (Academy) at time of contract award, the Instructor III

(Academy) must obtain a classroom certification if instructing in a classroom. Any or all certification requirements may be waived by the COR or FAA designee. This waiver must be

1.3.3.1 Academy Classroom Instruction Certification

1.3.3.1.1 Specialized Courses (Instructor III Academy)

1. Contractor submits a request to the AMA512C Section Manager for a Classroom Certification check-ride.

2. Instructor Trainee must be accompanied by a Certified Instructor when working with Academy students.

3. The Instructor Trainee will teach at least two of the following lessons in each course for certification:

a) 12051 OE/AAA

(1) LP06, Plotting and Chart Interpretation

(2) LP11, Notice Requirements

(3) LP21, Evaluating Aeronautical Effect

b) 50019 AIRSPACE AND PROCEDURES

(1) LP06, Secondary Airport Airspace

(2) LP08, Designing Departures and Arrivals

(3) LP09, MVA/MIA

c) 50053 TARGETS

(1) LP03, Features, Functions and Basic Tools

(2) LP05, Import and Display Project Data

(3) LP07, Creating a RNAV STAR

d) 50085001 TDLS

(1) LP06, D-ATIS Screen Formats

(2) LP08, DCL Defaults and Adaptation Settings

(3) LP09, SIDS and Transitions

e) 50115 ETMC

(1) LP04, Systems Thinking

(2) LP19, Flight Schedule Monitor (FSM)

(3) LP17, Ground Delay Program

f) 50310 FTA

(1) LP05, TRAX Overview

(2) LP11, Operational Requirements

(3) LP13, Flight Deck Training

g) 50134001 QA/QC

(1) LP04, Ensuring Compliance-Tools

(2) LP05, Ensuring Compliance-Process

(3) LP07, Handling of Occurrences and Accidents

h) 53004 CommonArts

(1) LP07, Intro to ETG

(2) LP08, Intro to Writing ETG Scenarios

(3) LP09, CDR Editing & Interpretation

i) 53034 STARS

(1) LP01, Navigating in ATCoach

(2) LP02, Site File

(3) LP04, Scenario File

j) 53154001 SGET

(1) LP05, Departures, Arrivals, and Conflicts

(2) LP06, Military Flight, Display Information, and Importing

(3) LP09, Advanced Scenario Development

k) 5333001 TBFM

(1) TBFM lesson(s) as determined by the FAA designee

4. A certified instructor must remain with the class during the Certification check ride.

5. The Classroom certification check-ride will be no less than one (1) hour per lesson.

6. To achieve certification, the instructor must:

a) Have no elements of form AMA-50023 rated as “N” (Needs Improvement), “D” (Does not meet requirements), or “A” (Requires immediate action). If a “D” or “A” is recorded the instructor will not be reconsidered for classroom certification until training as an A-lead in another class.

b) Demonstrate the ability to use SchoolVue™, SMART™ board, and PowerPoint™ presentations effectively.

c) Avoid reading word-for-word from the book.

d) Explain by using examples or expanding on what was read if a student was asked to read.

e) Use more than one questioning technique to ensure understanding by the Academy students.

7. In the event of a failure, one retake is permitted after remedial training.

8. The Contractor must document that the Instructor III has met the standards for certification on the applicable CTS Certification Form, which must be signed by the FAA designee.

9. After successful certification as a classroom instructor, the Instructor may begin providing classroom instruction to Academy students.

1.3.3.1.2 En Route ATC (Instructor III Academy)

1. After successful certification on Radar, Radar Associate Lab and Non-Radar Lab as outlined in

Section 1.3.3.2.2, the Instructor Trainee may begin training on providing classroom instruction to Academy students.

a) Instructor Trainee must be accompanied by a Certified Instructor when working with an

Academy student.

2. Contractor submits a request to the EnRoute Section Manager(s) for a Classroom Certification check-ride.

a) The following lessons may be used for certification:

(1) Non-Radar Academics – Holding Procedures (Lesson Plan 14) or Longitudinal

Separation (Lesson Plan 17).

(2) Radar Academics – Radar Handoff and Point Out (Lesson Plan 34) or ERAM Lab

Procedures and SOP (Lesson Plan 48).

b) A certified instructor must remain with the class during the Certification check ride.

c) The Classroom certification check-ride must be no less than one hour.

d) To be successful the instructor must:

(1) Have no elements of form AMA-50023 rated as “N” (Needs Improvement), “D” (Does not meet requirements), or “A” (Requires immediate action). If a “D” or “A” is recorded the instructor will not be reconsidered for classroom certification until training as an A-lead in another class.

(2) Demonstrate the ability to use SchoolVue™, SMART™ board, and PowerPoint™ presentations effectively.

(3) Avoid reading word-for-word from the book.

(4) Explain by using examples or expanding on what was read if a student was asked to read.

(5) Use more than one questioning technique to ensure understanding by the Academy students.

e) In the event of a failure, one retake is permitted after remedial training.

3. The Contractor must document that the Instructor III has met the standards for certification on the applicable CTS Certification Form, which must be signed by the FAA designee.

4. After successful certification as a classroom instructor, the Instructor Trainee may begin providing classroom instruction to Academy students.

1.3.3.1.3 Ten Eleven, Twelve Radar Assessment (TETRA) & TSEW ATC (Instructor

III Academy)

1. After successful Lab OJTI Certification as outlined in Section 1.3.3.2.3, the Instructor Trainee may begin training on Classroom Instruction. Each course (TSEW & TETRA) requires a separate classroom certification.

2. Contractor submits a request to the Terminal Radar Section Manager for the written exam to be administered.

a) Successful completion requires a score of 90 percent or higher.

b) In the event of a failure, one retake on a different version of the test is permitted after remedial training.

3. Instructor Trainee must pass the written test before the Contractor can request a classroom evaluation.

a) Contractor submits a request to Terminal Radar Section Manager for a Classroom

Certification check-ride. A Certified Instructor must remain in the classroom during the

Classroom Certification check-ride.

b) The Trainee will be evaluated for a minimum of one (1) hour on a lesson of the Certifier’s choice.

c) The Trainee may be evaluated again at the Certifier’s discretion.

d) In the event of a failure, the Certifier may make certain stipulations before additional classroom evaluations for the trainee are conducted, e.g., review content of a certain lesson, show knowledge of a specific delivery tool or receive additional training in classroom management techniques.

e) To be successful, the Instructor Trainee must:

(1) Receive training from the Contractor in classroom instruction to ensure the instructor trainee can demonstrate proficiency in the use SchoolVue™, SMART™ board, and

PowerPoint™ presentations effectively.

(2) Have no elements on form AMAFM-50023 rated as “N” (Needs improvement), “D”

(Does not meet requirements), or “A” (Requires immediate action).

(3) Use more than one questioning technique during the course of the certification check-ride.

4. The Contractor must document that the Instructor III has met the standards for certification on

1.3.3.2 Academy Laboratory Instruction Certification

1.3.3.2.1 Specialized Courses (Instructor III Academy)

Laboratory Instructor Certification Not Applicable

1.3.3.2.2 En Route ATC (Instructor III Academy)

1.3.3.2.2.1 Radar

1. Contractor submits a request to the EnRoute Section Manager(s) for the written exam to be administered.

a) Minimum passing score is 85%.

b) In the event of a failure, one retake is permitted after remedial training.

2. Successful completion of the written exam is required before training is administered on the radar position in the ERAM labs.

3. Contractor submits a request to the EnRoute Section Manager(s) for a Radar/RSO certification check-ride.

a) Instructor Trainee must be certified on ERAM scenario 10A or higher.

b) No training may be conducted with Academy students on any version of Scenario 12 (Days

55-57).

c) To be successful the Radar/RSO Trainee must work the scenario and show mastery of the computer inputs and phraseology and:

(1) Have no separation errors, unless caused by a student.

(2) Not prevent the student from making an error by not doing what the student requested.

(3) Not make the scenario harder for the student by falling behind or inaction (ex.

failure to descend an arrival aircraft).

(4) Demonstrate open communication with the student.

(5) Do what the student requests, even if it will cause a problem.

(6) Demonstrate correct strip marking.

(7) Avoid coaching the student.

d) No elements of form FAA Form 3120-25 must be rated as “N” (Needs improvement), “D”

(Does not meet requirements), or “A” (Requires immediate action).

e) In the event of a failure, one retake is permitted after remedial training.

f) After successful certification on the Radar position, the Instructor Trainee may begin working the radar position under general supervision during Academy student training.

g) Radar Evaluation Criteria

(1) Radar Instructor must have at least 960 hours of radar experience before they can work radar during evaluations. (Example: One workday = 8 hours)

(2) Contractor submits a request to the EnRoute Section Manager(s) for a radar check-ride.

(i) To be successful the Radar Trainee must work during an evaluation scenario and show mastery of the computer inputs and phraseology and:

(a) Have no separation errors, unless caused by a student.

(b) Not prevent the student from making an error by not doing what the student requested.

(c) Not make the scenario harder for the student by falling behind or inaction (ex.

failure to descend an arrival aircraft).

(d) Demonstrate open communication with the student.

(e) Do what the student requests, even if it will cause a problem.

(f) Demonstrate correct strip marking.

(g) Avoid coaching the student.

(ii) No elements of form FAA Form 3120-25 must be rated as “N” (Needs improvement), “D” (Does not meet requirements), or “A” (Requires immediate action).

(iii) In the event of a failure, one retake is permitted after remedial training.

4. The Contractor must document that the Instructor III has met the standards for certification on the applicable CTS Certification Form, which must be signed by the FAA designee.

5. After successful certification on the Radar position for evaluations, the Instructor may begin working the radar during Academy student evaluations.

1.3.3.2.2.2 Radar Associate

a) Minimum passing score is 90%.

b) In the event of a failure, one retake is permitted after remedial training.

2. Successful completion of the written exam is required before training is administered on the

Radar Associate position in the ERAM labs.

3. No training may be conducted with Academy students on any version of Scenario 12 (Days 55-

57).

4. Contractor submits a request to the EnRoute Section Manager(s) for a Radar Associate certification check-ride.

5. To be successful, the RA Instructor Trainee must:

a) Provide instruction to an Academy student in the ERAM lab on scenarios 9A or higher, not to include any version of Scenario 12.

(1) Coach the student when necessary to prevent the student from falling behind in the problem.

(2) Allow the student to make errors but discuss them during the debrief (or earlier if necessary or time permits).

(3) Document errors on FAA Form 3120-25.

b) The evaluation must last from beginning of the scenario through the debriefing of the

Academy student.

(1) Note all errors on FAA Form 3120-25. Failure to document any of the following errors will result in failure to certify:

(a) Aircraft to aircraft separation error.

(b) Aircraft to airspace separation error.

(c) Coordination error.

(d) Five or more of all other errors.

c) No elements on form FAA Form 3120-25 must be rated as “N” (Needs improvement), “D”

(Does not meet requirements), or “A” (Requires immediate action).

d) In the event of a failure, one retake is permitted after remedial training.

6. The Contractor must document that the Instructor III has met the standards for certification on the applicable CTS Certification Form, which must be signed by the FAA designee.

7. After successful certification on the RA position, the Instructor may begin providing instruction to Academy students.

1.3.3.2.2.3 Non Radar

a) Minimum passing score is 90%

b) In the event of a failure, one retake is permitted after remedial training.

2. Successful completion of the written exam is required before training is administered on the non-radar position in the non-radar labs.

3. Contractor submits a request to the EnRoute Section Manager(s) for a Non-Radar certification check-ride.

a) Instructor Trainee must provide instruction to an Academy student in the non-radar lab on scenario 20 or higher.

b) The evaluation must last from beginning of the scenario through the debriefing of the student.

c) To achieve certification the non-radar instructor must:

(1) Coach the student when necessary to prevent the student from falling behind in the problem.

(2) Allow the student to make errors but discuss them during the debriefing (or earlier if necessary or time permits).

(3) Note all errors on the Non-Radar grading form. Failure to document any of the following errors will result in failure to certify:

(i) Aircraft to aircraft separation error.

(ii) Aircraft to airspace separation error.

(iii) Five or more of all other errors.

d) No elements on form FAA Form 3120-25 must be rated as “N” (Needs improvement), “D”

(Does not meet requirements), or “A” (Requires immediate action).

e) In the event of a failure, one retake is permitted after remedial training.

4. The Contractor must document that the Instructor III has met the standards for certification on

5. After successful certification on the non-radar position, the Instructor may begin providing instruction to Academy students.

1.3.3.2.3 Ten Eleven, Twelve Radar Assessment (TETRA) & TSEW ATC (Instructor

III Academy)

1. The Contractor will submit a request to the Terminal Radar Section Manager to administer a written exam.

a) Minimum passing score is 90 percent.

b) In the event of a failure, one retake is permitted after remedial training.

2. After successful completion of the written exam, the Contractor will request a certification check-ride working the Radar position. Each course (TSEW & TETRA) requires a separate

Radar position certification.

a) The Instructor Trainee must meet the standards described in AMAWI-50034.

b) To be successful, TSEW Instructors are certified on running the Pretest with no errors and a minimum of landing 21 aircrafts in a 40 minute period. The instructor must also run a

Satellite session of medium to high complexity and volume at 75% demand. TETRA instructors must run a Satellite session of moderate complexity at 80% demand with no operational errors and minor phraseology errors. Additionally, they must have complete and correct landline coordination.

b) In the event of a failure, one retake is permitted after remedial training.

3. After successful completion of a certification check-ride working the Radar position, the

Contractor will begin training working with FAA Academy Trainees.

a) Instructor Trainee must be accompanied by a Certified Instructor while working with FAA

Academy Trainees.

4. The Contractor will submit a request for a certification check-ride to the Terminal Radar

Section Manager. Each course (RTF, TSEW & TETRA) requires a separate Lab OJTI certification.

a) The Instructor Trainee must meet the standards described in AMAWI-50034.

b) In the event of a failure, one retake is permitted after remedial training.

5. The Contractor must document that the Instructor III has met the standards for certification on

1.3.4 En Route Radar Simulator Operator (RSO) (CLIN XxV)

Unless certified as an RSO at time of contract award, the RSO must obtain certification. Any or all certification requirements may be waived by the COR or FAA designee. This waiver must be

1.3.4.1 Academy Classroom Instruction Certification

Classroom Instruction certification is not applicable for the Labor Category

1.3.4.2 Academy Laboratory Instruction certification

a) Minimum passing score is 85%.

b) In the event of a failure, one retake is permitted after remedial training.

2. Successful completion of the written exam is required before training is administered on the radar position in the ERAM labs.

3. Contractor submits a request to the EnRoute Section Manager(s) for a RSO certification check-ride.

a) RSO Trainee must be certified on ERAM scenario 10A or higher.

b) No training may be conducted with Academy students on any version of Scenario 12 (Days

55-57).

c) To be successful the RSO Trainee must work the scenario and show mastery of the computer inputs and phraseology and:

(1) Have no separation errors, unless caused by a student.

(2) Not prevent the student from making an error by not doing what the student requested.

(3) Not make the scenario harder for the student by falling behind or inaction (ex. failure to descend an arrival aircraft).

(4) Demonstrate open communication with the student.

(5) Do what the student requests, even if it will cause a problem.

(6) Demonstrate correct strip marking.

(7) Avoid coaching the student.

d) No elements of form FAA Form 3120-25 must be rated as “N” (Needs improvement), “D”

(Does not meet requirements), or “A” (Requires immediate action).

e) In the event of a failure, one retake is permitted after remedial training.

f) After successful certification on the Radar position, the RSO Trainee may begin working the radar position under general supervision during Academy student training.

g) RSO Evaluation Criteria

(1) RSO must have at least 960 hours of radar experience before they can work radar during evaluations. (Example: One workday = 8 hours)

(2) Contractor submits a request to the EnRoute Section Manager(s) for a radar check-ride.

(a) To be successful the RSO Trainee must work during an evaluation scenario and show mastery of the computer inputs and phraseology and:

(i) Have no separation errors, unless caused by a student.

(ii) Not prevent the student from making an error by not doing what the student requested.

(iii) Not make the scenario harder for the student by falling behind or inaction

(ex. failure to descend an arrival aircraft).

(iv) Demonstrate open communication with the student.

(v) Do what the student requests, even if it will cause a problem.

(vi) Demonstrate correct strip marking.

(vii) Avoid coaching the student.

(b) No elements of form FAA Form 3120-25 must be rated as “N” (Needs improvement), “D” (Does not meet requirements), or “A” (Requires immediate action).

(c) In the event of a failure, one retake is permitted after remedial training.

4. The Contractor must document that the RSO has met the standards for certification on the applicable CTS Certification Form, which must be signed by the FAA designee.

5. After successful certification on the Radar position for evaluations, the Instructor may begin working the radar during Academy student evaluations.

1.4 Field Instructor Positions

1.4.1 Instructor I (Field) (CLIN XxE)

Unless certified as an Instructor I at time of contract award, the Instructor I must obtain a waived by the COR or FAA designee if the new Instructor was actively teaching in the classroom, as an FAA employee, within the preceding 24 months. This waiver must be

1.4.1.1 Classroom Instruction Certification

1. For certification in:

a) En Route (Classroom, Stage II)

b) Terminal (Classroom, Stage II, III, IV, and V)

c) The Instructor I must:

(1) Observe certified Instructors teach one full class in the section and stage in which they will be certified

(2) Teach a minimum of three (3) lesson plans under the observation of a certified

Instructor

(3) Teach at least one (1) hour under observation by the FAA designee

2. The FAA designee will document the Instructor I performance on the Field Certification

Checklist and determine whether the Instructor Candidate has met the standards for certification.

3. Upon certification, the Instructor I may teach in the demonstrated position/sector

1.4.1.2 Field Laboratory Instruction Certification

Laboratory Instruction Certification is not applicable for this Labor Category.

1.4.2 Instructor II (Field) (CLIN XxF)

Unless certified as an Instructor II at time of contract award, the Instructor II must obtain a waived by the COR or FAA designee if the new Instructor was actively teaching in the classroom, as an FAA employee, within the preceding 24 months. This waiver must be

1.4.2.1 Field Classroom Instruction Certification

1. For certification in:

a) En Route (Classroom, Stage III, IV)

b) Terminal (Classroom, Stage II, III, IV, V, VI and VII)

c) The Instructor II must:

(4) Observe certified Instructors teach one full class in the section and stage in which they will be certified

(5) Teach a minimum of three (3) lesson plans under the observation of a certified

Instructor

(6) Teach at least one (1) hour under observation by the FAA designee

2. The FAA designee will document the Instructor II performance on the Field Certification

Checklist and determine whether the Instructor Candidate has met the standards for certification.

3. Upon certification, the Instructor II may teach in the demonstrated position/sector

1.4.2.2 Field Laboratory Instruction Certification

1. For lab certification in:

a) En Route: Stage III and IV

b) Terminal: Stage II through VII

c) Instructor II must;

(1) Pass a written knowledge test developed by the FAA for each position/sector to be taught with a score of at least seventy percent (70%)

(2) Complete five (5) to twenty (20) simulation scenarios for each position/sector to be taught

(3) Observe at least ten (10) hours of developmental air traffic laboratory instruction conducted by certified instructors.

(4) Conduct a minimum of three (3) hours of radar/radar associate laboratory instruction, under the observation of a certified Instructor.

(5) Under observation by the FAA designee, demonstrate proficiency one (1) hour of a non-graded simulation of 80% complexity.

2. The FAA designee will document the Instructor II performance on the Field Certification

Checklist and determine whether the Instructor Candidate has met the standards for certification.

3. Upon certification, the Instructor II may teach in the demonstrated position/sector.

1.5 Other Positions

1.5.1 Remote Pilot Operator (RPO) (Field) (CLIN XxJ)

1. Unless certified as an RPO at time of contract award, for certification RPOs (Field) must:

a. Pass a knowledge and skills test developed by the FAA for each position/sector to be taught with a score of at least seventy percent (70%).

b. Observe a previously certified RPO, an FAA employee, or Contractor instructor performing

RPO duties on simulation scenarios.

c. Receive on the job training simulation scenarios on each control position to be supported

d. Under observation by the FAA designee, demonstrate proficiency on one (1) hour of a non-graded simulation scenario of eighty percent (80%) complexity.

2. The FAA designee will document the RPO performance on the Field Certification Checklist and determine whether the RPO has met the standards for certification.

3. Upon certification, the RPO may support any laboratory stage, in the positions demonstrated.

1.5.2 Remote Pilot Operator (RPO) (Academy) (CLIN XxU)

Unless certified as an RPO (Academy) at time of contract award, the RPO must obtain certification. Any or all certification requirements may be waived by the COR or FAA designee.

This waiver must be documented on the applicable CTS Certification Form.

1.5.2.1 Tower

1.5.2.1.1 Tower 3D

1. RPO Trainee is administered the Tower 3D Standard Operating Procedures Knowledge Test

a) Successful completion requires a score of 90 percent or higher.

b) In the event of a failure, one retake is permitted after remedial training.

2. Contractor submits a request to Tower Instructional Section Manager(s) for a Tower 3D

Certification check-ride.

a) Include results of the Tower 3D Standard Operating Procedures Knowledge Test.

b) Include the requested date and shift for the check-ride

c) RPO Trainee must work the Local Control position on scenario 4, 5, or 6.

d) A certified RPO must be available in the lab to replace the RPO Trainee if necessary to ensure RPO performance is not degraded

e) To be successful, the RPO Trainee must have no elements on form AMAFM-50025 rated as “N” (Needs improvement), “D” (Does not meet requirements), or “A” (Requires immediate action).

In the event of a failure to certify, one retake is permitted after remedial training

3. The Contractor must document that the RPO has met the standards for certification on the

1.5.2.1.2 Tower Simulation System (TSS)

1. RPO Trainee is administered the TSS Standard Operating Procedures Knowledge Test

a) Successful completion requires a score of 90 percent or higher.

b) In the event of a failure, one retake is permitted after remedial training.

2. Contractor submits a request to Tower Instructional Section Manager(s) for a TSS Certification check-ride.

a) Include results of the TSS Standard Operating Procedures Knowledge Test.

b) Include the requested date and shift for the check-ride.

c) RPO Trainee must work scenario 7 or 8.

d) A certified RPO must be available in the lab to replace the RPO Trainee if necessary to ensure RPO performance is not degraded.

e) To be successful, the RPO Trainee must have no elements on form AMAFM-50025 rated as

“N” (Needs improvement), “D” (Does not meet requirements), or “A” (Requires immediate action).

f) In the event of a failure to certify, one retake is permitted after remedial training.

1.5.2.2 RPO On-The-Job-Training Instructor (OJTI)

(Note: This is the certification process for the RPO to provide On-the-job training to an RPO

Tower Trainee in the labs with FAA Academy students working.)

1. A Certified RPO must accumulate a minimum of 320 hours on the position they are certified on before they can train RPO Trainees. (Example: One workday = 8 hours)

2. Contractor submits a request to Tower Instructional Section Manager(s) for an OJT

Certification check-ride.

a) Include the number of hours the Certified RPO has on position.

b) The Certified RPO will provide on-the-job training to an RPO Trainee.

c) To be successful, the RPO Trainee must have all deficient performance adequately corrected by the OJTI with no impediment to training.

d) In the event of a failure to certify, one retake is permitted after remedial training.

1.5.2.2.1 Performance Assessment (PA)

(Note: This is the process for an RPO to become certified to work in PA Tower scenarios.)

1. A Certified RPO must accumulate a minimum of 960 hours in the TSS Lab before training on

Performance Assessments.

2. Contractor submits a request to the Terminal Quality Assurance Section Manager(s) for a

Performance Assessment Certification check-ride.

a) Include the number of hours the Certified RPO has on the TSS position.

b) The Certified RPO will work the Local Control position on a PA scenario.

c) An RPO that is certified to work Performance Assessments will be available in the lab to replace the RPO in training if necessary to ensure RPO performance is not degraded.

d) To be successful, the RPO Trainee must have no elements on form AMAFM-50025 rated as “N” (Needs improvement), “D” (Does not meet requirements), or “A” (Requires immediate action).

e) In the event of a failure to certify, one retake is permitted after remedial training.

1.5.2.3 Terminal

1.5.2.3.1 RPO Certification

1. The Contractor will request a certification check-ride working the RPO position. Each course

(RTF, TSEW & TETRA) requires a separate certification check-ride.

a) To be successful, the RPO must meet the standards described in AMAWI-50034.

b) In the event of a failure, one retake is permitted after remedial training.

2. After successful completion of a certification check-ride, an RPO must work a minimum of

240 hours on position prior to training for the next certification or becoming an OJTI for other

RPO trainees. (Example: One workday = 8 hours)

1.5.2.3.2 RPO On-the-Job-Training Instructor (OJTI)

Terminal Trainee in the labs with FAA Academy students working.)

1. A Certified RPO must accumulate a minimum of 240 hours on the position they are certified on before they can train RPO Trainees. (Example: One workday = 8 hours)

2. Contractor submits a request to the Terminal Radar Section Manager for an OJT Certification check-ride.

a) Include the number of hours the Certified RPO has on position.

b) The Certified RPO will provide on-the-job training to an RPO Trainee.

c) To be successful, the RPO Trainee must have all deficient performance adequately corrected by the OJTI with no impediment to training.

d) In the event of a failure to certify, one retake is permitted after remedial training.

1.5.2.4 EnRoute

1.5.2.4.1 Radar

1. RPO must certify on the Pilot position and work a minimum of 120 hours on position before commencing training on the Ghost position

2. Training may occur during Academy student training on Scenarios 1-11P.

3. No training may occur with Academy students on any version of Scenario 12 (Days 55-57).

4. Contractor submits a request to the EnRoute Section Manager(s) for certification on the Pilot or Ghost position.

5. The certification evaluation will occur on scenarios 9 – 11, with a certified RPO available to assist as necessary.

6. To achieve certification the RPO must:

a) Answer all calls in a timely manner

b) Respond appropriately based on the type of coordination being done.

c) Use proper phraseology on all calls.

d) Respond correctly to all prompts.

e) Make correct computer entries when requires (ex. Altitude or route changes).

f) Have no “N” (Needs Improvement), “D” (Does not meet requirements), or “A” (Requires immediate action) on Form AMA-50025.

g) In the event of a failure, one retake is permitted after remedial training.

7. The Contractor must document that the RPO has met the standards for certification on the applicable CTS Certification Form, which must be signed by the FAA designee.

8. After successful certification on the Pilot/Ghost position, the RPO may begin working the

Pilot/Ghost position as appropriate during Academy student training.

1.5.2.4.2 Non-Radar

1. Contractor submits a request to the EnRoute Section Manager(s) for an RPO Non-Radar

Certification check-ride

a) Include the requested date and shift for the check-ride

2. RPO Trainee must work a scenario equal to or higher than NR20.

3. An RPO that is certified to work the Non-Radar position must be available in the lab.

4. The RPO Non-Radar Trainee must:

a) Answer all calls in a timely manner

b) Respond appropriately based on the type of coordination being done.

(1) Use proper phraseology on all calls.

(2) Respond correctly to all prompts.

c) To achieve certification, the RPO must have no “N” (Needs Improvement), “D” (Does not meet requirements), or “A” (Requires immediate action) on Form AMA-50025.

d) In the event of a failure, one retake is permitted after remedial training.

5. The Contractor must document that the RPO has met the standards for certification on the applicable CTS Certification Form, which must be signed by the FAA designee.

6. After successful certification on the RPO Non-Radar position, the RPO may begin working the

Pilot position during Academy student training.

1.5.2.4.3 RPO On-the-Job-Instructor (OJTI)

Trainee in the labs with FAA Academy students working.)

1. A Certified RPO must accumulate a minimum of 320 hours working the position on which they will be certified to instruct RPO Trainees.

2. Contractor submits a request to the EnRoute Section Manager(s) for OJTI Certification check-ride.

a) Include the number of hours the Certified RPO has on position.

3. The RPO OJTI candidate will provide OJT to a RPO Trainee.

4. To be certified, the RPO OJTI candidate must have no “N” (Needs Improvement), “D” (Does not meet requirements), or “A” (Requires immediate action) on Form AMA-50025.

5. In the event of a failure, one retake is permitted after remedial training.

6. The Contractor must document that the RPO has met the standards for certification on the applicable CTS Certification Form, which must be signed by the FAA designee.

7. After successful certification as an OJTI, the RPO may begin training other Pilot/Ghost

Trainees during Academy student training.

1.5.2.4.4 Performance Assessment (ERAM)

(Note: This is the certification process for an RPO to work ERAM evaluations [Days 58 -59].)

1. A certified RPO must accumulate 960 hours on the Ghost or Pilot position before he/she is eligible for certification for evaluations.

2. Contractor submits a request to the EnRoute Section Manager(s) for an RPO Evaluation certification check-ride.

a) Include number of hours certified on the pilot or ghost position.

3. The RPO will work the position requested during ERAM evaluations.

4. A RPO that is certified to work ERAM Evaluations will be available to ensure the highest levels of performance during the evaluation.

5. To achieve certification, the RPO must have no “N” (Needs Improvement), “D” (Does not meet requirements), or “A” (Requires immediate action) on Form AMA-50025.

6. In the event of failure, one retake is permitted after remedial training.

7. The Contractor must document that the RPO has met the standards for certification on the applicable CTS Certification Form, which must be signed by the FAA designee.

8. After successful certification on the Pilot/Ghost position evaluations, the RPO may begin working the Pilot/Ghost positions as appropriate during Academy student evaluations.

1.5.3 Lab Manager (CLIN XxG)

1. Contractor submits a request to the EnRoute Section Manager(s) for a Lab Manager certification check-ride.

2. Candidate must demonstrate the ability to effectively use the lab equipment and address any issues that need resolution. If no issues arise during a scenario, candidate must demonstrate to the Certifier their knowledge of the equipment, e.g., resetting communications and loading new scenarios, after the scenario is over.

3. A Certified Lab Manager must remain in the lab during the Lab Certification check-ride.

4. In the event of a failure, one retake is permitted after remedial training.

5. The Contractor must document that the RPO has met the standards for certification on the

6. After successful certification as a Lab Manager, he/she may be assigned Lab Manager duties

1.5.4 Subject Matter Expert (SME) (Government site) (CLIN XxL)

1.5.5 Training Materials Administrator I (CLIN XxP)

1.5.6 Training Materials Administrator II (CLIN XxQ)

1.5.7 Instructional Systems Designer (ISD) (CLIN XxD)

1.5.8 Technical Writer (CLIN XxN)

1.5.9 Multimedia Developer I (CLIN XxH)

1.5.10 Multimedia Developer II (CLIN XxI)

1.5.11 Computer Programmer I (CLIN XxA)

1.5.12 Computer Programmer II (CLIN XxB)

1.5.13 Professional Narrator (CLIN XxW)

2 Decertification

If the FAA assesses any certified contractor employee’s performance as not meeting certification standards described in the applicable CTS Certification Checklist the FAA reserves the right to decertify that employee.

3 Recertification

If decertified for performance, the employee must re-accomplish the portions of the certification process necessary to demonstrate new proficiency in the area which the performance issue occurred.

4 Documentation

The contractor must maintain a record of all certification documentation in the CTS Management

Database (CDRL 011)