Attachment 3.4 Govt responses .xlsx

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Non-Core Telecommunication Operations and Maintenance (O&M) Support Services and Related Supplies
Solicitation number
693JJ322R000009
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Amended RFP 693JJ322R000009 non-core telecom.docx DOCX document
Attachment 3.4 Questions and Answers.xlsx XLSX spreadsheet
Attachment 3.2 Price Schedule.xlsx XLSX spreadsheet
Attachment 3.3 - Representations & Certifications.pdf PDF
RFP 693JJ322R000009 non-core telecom.docx DOCX document
Attachment 3.1 Statement of Work.docx DOCX document

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Sheet1 FHWA RFQ No. 693JJ322Q000009 Attachment 3.4 - Question and Answer Model

Document TitlePage # of the DocumentSection & Paragraph NumberQuestionGovernment Response
We are hoping to find out if there is (was) an incumbent contractor performing these services, or if this is a brand new contract. If there is an incumbent, could you please provide the current / previous contract number?KIK Technologies LLC

Contract #693JK418D500001

Attachment+3.1+Statement+of+Work54.1.2Is there an existing inventory template (i.e., an excel spreadsheet) the Government would like the Contractor to use? Or is there an existing inventory management software application we will be using?The Government uses Cormant DCIM
Attachment+3.1+Statement+of+Work135.1.3Is the Government open to using an alternative to AirMagnet (i.e., Ekahau)?The Government is not open to using an alternative to AirMagnet.
Attachment+3.1+Statement+of+Work135.1.4Is the Stennis Operations lead onsite at DOT HQ or at Stennis?The Stennis Operations lead is onsite at Stennis, MS.
Attachment+3.1+Statement+of+Work135.1.4Could the Government give more specifics regarding what "systems" the systems engineer is supporting? For example, operating system specifics, server/storage environment, etc.The Systems Engineer will provide support as listed in the SOW for the DOT WLAN and be able to provide Smart Hands support for DOT operating systems to include Windows 10 Workstation OS, Windows Server OS (2012, 2016, 2019), Linux Server OS (Red Hat), and VMware ESXi.
Attachment+3.1+Statement+of+Work145.1.4Is the Systems Engineer actually required to have an AirMagnet cert, or is that a duplicate from the WLAN Lead?The Systems Engineer is required to have an AirMagnet certification.
Attachment+3.2+Price+SchedulePrice ModelNAThere are labor categories for Cable System Support Technician and Cable System Support Analyst, but there is description of these Key Personnel in the SOW. Can the Government please provide job/task descriptions and certification/education requirements for these labor categories?The job/task decriptions and certification/education requirements for the labor categories for Cable System Support Technician and Cable System Support Analyst are in the Labor Descriptions tab.
Attachment+3.1+Statement+of+Work178.0.Performance Location section indicatest that personnel are required onsite at Stennis as well as DOT HQ. Does Stennis require its own Key Personnel aside from DOT HQ? In otherwords, does Stennis require its own dedicated PM, Infrastructure Support Lead, and Data Center Operations Support Lead which will all be onsite at Stennis?The Program Manager is a key position at the HQ at this time.
Combined Synopsis/Solicitation3 of 501.2Please confirm the contract ceiling amount is $25M for all five years of the contract.yes
Combined Synopsis/Solicitation1 of 50Combined Synopsis/SolicitationThe RFP states, "This combined synopsis solicitation contains ten (10) firm-fixed price line items. The items, quantities and units of measure, and optional line items can be found in Attachment 3.2 – Price Schedule and price model. " Question: What is the number of firm-fixed-price line items? In viewing Attachment 3.2, this vendor found five (5) firm-fixed-price CLINS and eight (8) labor rates in the price model.The RFP has been amended to state there are five (5) firm-fixed price line items.
Combined Synopsis/Solicitation19 of 30FAR 52.219-14 Limitations on Subcontracting (MAR 2020)This clause has a check box with two options. Question: Which option will apply to this contract?The first option which states, "By the end of the base term of the contract and then by the end of each subsequent option period."
Combined Synopsis/Solicitation41 of 50Table 4.3.1The numbering of topics in Table 4.3.1 do not match the numbers in the narratives at 4.3.1.1 and 4.3.1.2. Question: May the offeror number the topics sequentially in the proposal?Table 4.3.1 has been updated to reflect the correct numbering. 4.3.1.1 and 4.3.1.2 have been updated to reflect the corrections made in Table 4.3.1.
Combined Synopsis/Solicitation44 of 504.3.1.2The RFP states, "All proposed sub-contract pricing shall be incorporated and separately delineated into the price model workbook(s) in Attachment 3.4." Attachment 3.4 to the specification is the Question And Answer Model (Excel Format). Question: Does the Government expect to receive subcontractor pricing? If so, please explain the desired price model.The section has been updated to change the reference to attachement 3.4 to attachment 3.2. If a subcontractor is planned, please provide the pricing in 3.2 as stated in the RFP.
Combined Synopsis/Solicitation48 of 504.5.2, paragraph "Factor 2 – Management Approach"The RFP states, "Staffing plan that includes key personnel that possess the certifications ... such as … Cisco AirMagnet, …." AirMagnet is a product of NetAlly, not Cisco. Question: Does the Government desire an AirMagnet certification?The Government requires an AirMagnet certification.
Attachment 3.1 Statement of Work4 of 224.0, RequirementsSOW 4.0 states, "The Contractor shall provide a documented maintenance program and a staff dedicated to the support of the DOT ... at Stennis Mississippi, and other DOT maintained locations elsewhere in the United States and territories, as defined in Section 10.0 of the SOW." The list numbered paragraph in the SOW is 9.0, Travel. Question: Will the Government provide a list of other DOT locations to be served?The list of DOT locations is in Section 8.0 Performance Locations
Attachment 3.1 Statement of Work5 of 224.1.2, Inventory ReportingSOW 4.1.2 states, "The Contractor shall maintain an inventory of cable infrastructure components with minimum quantities to mitigate the downtime during an emergency." Question: Where will the inventory described here be stored? At DOT in DC, or at the Contractor's premises.at DOT premises
Combined Synopsis/Solicitation3 of 501.2, IDIQ Minimum And Maximum Contract AmountsThe solicitation states, "The maximum amount of all task orders issued against all contracts awarded as a result of this acquisition shall not exceed a ceiling of $25,000,000.00." Question: Please confirm that the Government anticipates multple awards for this IDIQ.yes several/many task orders will be issued
Attachment 3.1 Statement of Work21 of 22Service Request Management and Trouble Reporting and TicketingThis vendor respectfully requests that the Government disclose the number of FTEs and labor categories of the existing field workforce.Please use information on page 21 of the Statement of Work as guidance.
GeneralWill the Government provide the name the incumbent contractor and the current contract number?KIK Technologies LLC

Contract #693JK418D500001 Attachment 3.1 Statement of Work 21 of 22 Service incident counts The SOW gives work totals for two years:

2019 (Normal onsite staff levels at HQ and other DOT site locations) -- and -- 2020 (Includes maximum telework posture with extremely low-to=no staff presence at HQ and other DOT site locations)

The pricing model calls for firm-fixed pricing for service. Question: Will the Government provide additional detail on the expected workload to assist offerors? Without this guidance, there will be considerable variation in the cost quotations that DOT will be receiving.Please use information on page 21 of the Statement of Work as guidance.
Attachment 3.1 Statement of Work13 of 225.1.4, Senior Systems EngineerDoes the Government intend to require AirMagnet certification for the Senior Systems Engineer?An AirMagnet certification is required for the Senior Systems Engineer
Attachment 3.1 Statement of Work14 of 225.1.5 Data Center Operations LeadThe SOW states, "Minimum Education/General Experience/Qualifications: BICSI 002-2011 Certification …" Question: Will the Government accept a later version of this certification, such as BICSI 002-2019, Data Center Design and Implementation Best Practices?Yes; the Government will accept an updated version
Combined Synopsis/Solicitation45 of 504.3.1.2, subsection VI(3)The RFP states, "The offeror shall provide … Corporate Non-Disclosure Agreement signed by an authorized representative of the contractor." Question: Will the Government provide a form or other description of the desired Non-Disclosure Agreement?It will be provided at time fo award
RFP 693JJ322R000009 non-core telecom.docxIs this a new requirement or is there an incumbent contractor currently performing this work? If yes, is the incumbent contractor eligible to bid on this RFQ? Can the Government please provide information on the current incumbent contractor?The incumbent is eligible to make a proposal for this requirement.

KIK Technologies LLC Contract #693JK418D500001

RFP 693JJ322R000009 non-core telecom.docxGiven the broad nature of the tasks outlined without specific details of the frequency/duration of the tasks, not enough information has been provided to the Offerors to adequately understand the required level of effort. This clearly favors the incumbent Contractor who understands the specifics of the work involved. For the purposes of creating an equitable competitive environment, we would recommend that the Government provide estimated hours for each task/labor category that can be used to establish a baseline comparison point for pricing?Please use information on page 21 of the Statement of Work as guidance.
Reps and CertsN/AN/AWill the Service Contract Act apply to this RFQ and if so has a Wage Scale Been Determined?No, this act is not applicable.
Attachment 3.1 statement of work115.0 & P1The Government states "Personnel must also have the required following certifications as requested in the Labor Categories." Are these certifications required by the Key Personnel or can they also be provided by the supporting staff members?Section 5.1 covers Key Personnel and Requirements and all other certifications can be provided by support staff.
Attachment 3.1 statement of work17 & 188The government identifies Program Management and Infrastructure support at all 3 locations. Does the government anticipate separate individuals for each of these roles or can one individual support multiple locations?Not necessarily. The vendor should propose based on their approach to meet the requirement.
Attachment 3.1 statement of work21Service Request Mngmt and Trouble Reporting and Ticketing Service Profile 2019 and 2020Will the contractor be provided access to the government ticketing system (remedy) and telephone service without additional cost(s) to the contractor?yes
Attachment 3.1 statement of work64.1.4The government states "which shall include technical staff available to solve emergency problems after hours." Does the government have details on how many after hours calls they have encountered this fiscal year? Do government have a 24x7 office and/or work over the weekends/holidays?Support is currently provdied until 7pm but some projects do require work to occur after hours because they need to disrupt business operations
Attachment 3.1 statement of work43Can the government provide additional details for each facility (ie. Asset quantities / types at each location)?Catherine and Steve - not sure we need to do we
RFP 693JJ322R00009 non-cor telecom.doc302.3.11The government states "Contractor employees may also be required to obtain security clearances (i.e., Confidential, Secret, or Top Secret)". Does the government know what positions or which sites would require these clearances as well as the level of clearance required?All contractors must be bagded and undergo secuirty clearance
RFP 693JJ322R00009 non-cor telecom.doc302.3.11Is the contractor required to have a TS FCL? Will the government be providing a DD-254 for this project?No not expected at this time.
Attachment 3.2 Price SchedulePrice model tabRow 13Can the government provide additional details on the dollar amount pre-populated in the ODC column? Potentially an inventory list that the contract will be required to procure.I defer to Cathrine on how much we can share with them about pricing/cost of ODC
Attachment 3.1 statement of work74.2The SOW states that contractors must have Oasis and Legrand certifications. What are the specific certifications required for the contractors?Section 5 covers all Personnel Certification Requirements.
Attachment 3.1 statement of work8Bullet #17The SOW states that the contractor must maintain a database. Is there an existing database in use today that supports these requirements? If not, please provide details of all items that are required to be entered into the database and any specific technical and security requirements the database must meet.The CORMANT DCIM database as referenced in the introduction of that section
Attachment 3.1 statement of work21Service Request Mngmt and Trouble Reporting and Ticketing Service Profile 2019 and 2020Can the government provide a breakdown of the 2019 and 2020 tickets based on Priority?Fiscal year 2019:

Tickets: 35; VIP/Urgent: 2 Fiscal year 2020:

Tickets: 132; VIP/Urgent: 13 Fiscal year 2021:

Tickets: 146; VIP/Urgent: 8 RFP+693JJ322R000009+non-core+telecom 1, 3

para. 3,
Sec 1.2, para 1RFP indicates "This procurement is a total set-aside for small businesses." Section 1.2 clarifies awarded contract will be an IDIQ. Is the Government's intent to award a single contract or will this be a multiple award IDIQ contract?Single contract to a small business vendor
RFP+693JJ322R000009+non-core+telecom92.1.8.3, para 2 (b)
Please clarify the primary place of performance for the Key Personnel under this contract.The primary place of performance for Key Personnel is USDOT HQ in Washington, DC. but this can differ in each task order on the IDIQ.
RFP+693JJ322R000009+non-core+telecom132.1.17, para 1On-site duty hours are provided for the DOT HQ location and the FAA and Stennis, Mississippi locations. Please clarify the primary place of performance for dedicated personnel that are not designated as Key Personnel such as a Cable Systems Support technician and analyst?Each location has dedicated personnel. Each task order may provide more informatoin on expectations of work to be completd at the location.
RFP+693JJ322R000009+non-core+telecom
Attachment+3.1 SOW1

7-9

Sec 4.2CFR 48 CFR § 19.102 indicates the NAICS code assigned to a solicitation should best describes the principal purpose of the supply or service being acquired. Section 4.2 of the SOW clarifies the USG will procure a variety of Operations & Maintenance, Computer Systems & Design and engineering support services. Both the 2017 & 2022 NAICS Manuals clarify that IT services related to computer and communication systems are procured under Subsector 541 Computer Systems Design and Related Services where size standards are determined by annual revenues vs. number of employees.
Please clarify how the NAICS code 571311 for this solicitation was selected.517311 titled Wired Telecommunications Carriers covers the non-Core telecommunications operations needed for the Government that includes Broadband Internet wiring and cabling, cable television distribution services, closed-circuit television (CCTV) service, telephone services, wiring and VoIP, telecommunications infrastructure, etc.
RFP+693JJ322R000009+non-core+telecom
Attachment+3.1 SOW3, 9Sect. 1.3, para 2No question to answer
Attachment 3.1 SOW4Sec 4.0, para 1The SOW references Section 10.0 which identifies DOT maintained locations elsewhere in the United States and territories, as defined in Section 10.0 of the SOW. Attachment 3.1 did not have a Section 10.0. Can the Government please add this to the document?Section 8.0 in Attachment 3.1 Statement of Work covers and is titled Performance Locations
Attachment 3.1 SOW12, 17Secs 5.1 & 8The SOW indicates the USG requires onsite support in Program Management, Infrastructure and Data Center Operations at multiple locations. Please confirm offerors should propose one Key Personnel for each labor category reflected in Section 5.1. that will be responsible for providing these services at these locations.The vendor should propse quanitity of FTE and Key Personnel based on the requirement.
Attachment 3.1 SOW5Sec 4.1.2, para 1SOW confirms there is a current non-core support contract in place. Please clarify if the current incumbent contract for this SOW DOT IDIQ Contract 693JK418D500001?The incumbent is KIK Technologies LLC

Contract #693JK418D500001

Attachment 3.1 SOW5Sec 4.1.2, para 1Will the inventory acquired under the current non-core support contract be transferred to any contact awarded as a result of this RFP?Yes
Attachment 3.1 SOW5Sec 4.1.2, para 1Please confirm current incumbent contract has a Transition Out requirement to provide a current inventory reportYes
Attachment 3.1 SOW5Sec 4.1.2, para 1Will all inventory acquired under this contract be stored at the vendor's location?The inventory is Government equipment and stored at DOT
Attachment 3.1 SOW6Sec 4.1.3, para 3Please confirm the current incumbent contractor has maintained a list of corrective and preventative maintenance actions performed on each major cabling subsystem of the telephone network.Yes confirmed
Attachment 3.1 SOW11Sec 4.2.1.5, para 1RFP states "The Contractor workforce is required to be certified to administer the Cormant software solution." Please clarify if this means personnel assigned to this contract at the IDIQ and task order level need to complete Cormant-CS DCIM Configuration and Administration
Training and Systems Administration training or if this means they simply need to have experience working with the Cormant-CS DCIM Software to track and manage infrastructure.Personnel assigned on this IDIQ requirement must have certification and experience in Cormant Inc. Software.
Attachment+3.2+Price+SchedulePrice ModelThe RFP indicates any awarded contract will be an Indefinite Delivery/Indefinite Quantity (IDIQ) contract. Please confirm that offerors should propose one (1) Full-time Equivalent (FTE) head for each position since the final number of hours that will be required under the SOW cannot be quantified.The vendor should propose FTE based on the job requirements listed on the SOW
RFP+693JJ322R000009+non-core+telecom48Sec 4.5.2, Factor 3If offeror's proposal includes subcontractors, can the subcontractor's past performance be included in the proposal submission and considered during evaluation?No, performance from the prime is requested

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