6913G626Q300014 Statement of Work.pdf

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Licensing, Maintenance/Support and Escrow for the Acquisition Dashoard
Solicitation number
6913G626Q300014
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This is a Statement of Work for the Office of Acquisitions Dashboard Maintenance, License, and Escrow for the US Department of Transportation's Volpe Center, contract number 6913G626Q300014.

The contractor shall provide three primary services through January 31, 2027: (1) Maintenance and Support (CLIN 00100) including routine software updates, issue resolution, and compatibility testing with the standard Volpe computing environment, with acknowledgment of reported problems required within one business day and weekly status reports provided via email until resolution; (2) Annual Software License Agreement (CLIN 00200) establishing government usage rights, due within 15 days of award; and (3) Annual Escrow (CLIN 00300) of the software source code including quarterly application updates, tested and verified by the licensor, with the escrow agreement due within 15 days of award. The Office of Acquisitions Dashboard is a web-based application hosted on-site at the Volpe Center in Cambridge, Massachusetts, designed to track Purchase Requests from receipt through award and maintain visibility of awarded contracts and orders through closeout. Work will be performed at the contractor's site, with all deliverables provided to the appointed Contracting Officer's Representative via email. The incumbent contractor is i5 Services, LLC, which originally developed the application in FY 2015.

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6913G626Q300014

STATEMENT OF WORK

Office of Acquisitions Dashboard Maintenance, License, and Escrow

US Department of Transportation/Volpe Center

1. Introduction/Background

In FY 2015, the Volpe Center’s Office of Acquisitions contracted with i5 Services, LLC to develop a dashboard application for the Office of Acquisitions. The Office of Acquisitions Dashboard is a web-based application that is intended to improve communications regarding the status of Purchase Requests (PRs) from the time of receipt by the Office of Acquisitions until award and to help acquisition staff and Contracting Officer’s Representatives (CORs) maintain visibility of awarded contracts/orders from award through closeout. It is also utilized the Office of Acquisitions' primary source of information for workload management and contract closeout status reporting. The Office of Acquisition Dashboard is hosted on-site at the Volpe Center in Cambridge, MA.

2. Scope of Work

The Contractor shall provide the following in support of the Office of Acquisitions Dashboard application:

2.1 Maintenance and Support (CLIN 00100)

The Office of Acquisitions Dashboard application requires periodic software updates, maintenance and support to ensure that the application continues to function properly and to comply with DOT IT security requirements. The Contractor shall perform routine software maintenance, respond to and resolve issues reported by the Volpe Center application systems administrators, and address any application compatibility issues that arise with the standard Volpe computing environment.

The Contractor shall acknowledge receipt of reports of problems/issues within 1 business day. Problems/ issues will be reported to the Contractor at the following email address:

support@i5services.com. When issues are reported, status reports identifying the status of reported issues (if any) shall be provided weekly via email until the issue is resolved. Any software updates that will impact the Office of Acquisitions Dashboard application must be tested and approved by the Contracting Officer's Representative (COR) prior to being installed in the production environment.

2.2 Annual Software License (CLIN 00200)

The Contractor shall provide an annual software license agreement establishing the Government’s right to use the Office of Acquisitions Dashboard application. The license agreement shall be furnished within 15 days of purchase order award.

2.3 Annual Escrow (CLIN 00300)

The Contractor shall escrow the software source code to ensure continued maintenance of the software in the event that the licensor (the Contractor) files for bankruptcy or otherwise fails to maintain and update the software as promised in the software license agreement. The escrow fee shall include quarterly updates to the application software. The escrowed software shall have been tested and verified by the licensor. The Contractor shall furnish a copy of the escrow agreement to the Government within 15 days of purchase order award.

mailto:support@i5services.com mailto:support@i5services.com

6913G626Q300014

3. Place of Performance

The work will be performed at the contractor’s site.

4. Period of Performance

The period of performance shall be from the date of award through January 31, 2027.

5. Deliverables

CLIN Deliverable Format Due 00100 Weekly Status Updates Via email Weekly throughout the purchase order POP (if/when any issues are reported during a given week)

00200 Annual Software License Agreement

Via email Within 15 days of award

00300 Annual Escrow Agreement Via email Within 15 days of award

Written deliverables must be provided to the appointed COR via email.

2. Scope of Work
2.1 Maintenance and Support (CLIN 00100)
2.2 Annual Software License (CLIN 00200)
2.3 Annual Escrow (CLIN 00300)
3. Place of Performance
4. Period of Performance
5. Deliverables

File details come from the government source that posted it. Updated .