6913G621R200004 MITS Solicitation.pdf

6913G621R200004

SOLICITATION, OFFER AND AWARD

4. TYPE OF SOLICITATION2. CONTRACT NUMBER 3. SOLICITATION NUMBER

7. ISSUED BY CODE 8. ADDRESS OFFER TO (If other than Item 7)

ORDER UNDER DPAS (15 CFR 700)

6. REQUISITION/PURCHASE NUMBER

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

NEGOTIATED (RFP)

SEALED BID (IFB)

5. DATE ISSUED

1. THIS CONTRACT IS A RATED RATING PAGE OF PAGES

1 174

C. E-MAIL ADDRESS

EXT.NUMBERAREA CODE

B. TELEPHONE (NO COLLECT CALLS)A. NAME

10. FOR

INFORMATION

CALL:

CAUTION: LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

(Date)(Hour) local timeuntildepository located in copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if hand carried, in the

SOLICITATION

9. Sealed offers in original and

PART IV - REPRESENTATIONS AND INSTRUCTIONS

OTHER STATEMENTS OF OFFERORS

EVALUATION FACTORS FOR AWARD

INSTRS., CONDS., AND NOTICES TO OFFERORS

REPRESENTATIONS, CERTIFICATIONS AND

LIST OF ATTACHMENTS

CONTRACT CLAUSES

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

I

J

K

L

M SPECIAL CONTRACT REQUIREMENTS

CONTRACT ADMINISTRATION DATA

DELIVERIES OR PERFORMANCE

INSPECTION AND ACCEPTANCE

PACKAGING AND MARKING

DESCRIPTION/SPECS./WORK STATEMENT

SUPPLIES OR SERVICES AND PRICES/COSTS

SOLICITATION/CONTRACT FORM

PART II - CONTRACT CLAUSESPART I - THE SCHEDULE

H

G

F

E

D

C

B

A

SEC. DESCRIPTION PAGE(S) (X) DESCRIPTION SEC. (X)

11. TABLE OF CONTENTS

18. OFFER DATE17. SIGNATURE

SUCH ADDRESS IN SCHEDULE.

IS DIFFERENT FROM ABOVE - ENTER

15C. CHECK IF REMITTANCE ADDRESS

EXT.NUMBERAREA CODE

15B. TELEPHONE NUMBER

(Type or print)AND

ADDRESS

OF

OFFEROR

CODE FACILITY

16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER15A. NAME

DATEAMENDMENT NO.DATEAMENDMENT NO.

and related documents numbered and dated):

amendments to the SOLICITATION for offerors

(The offeror acknowledges receipt of

14. ACKNOWLEDGEMENT OF AMENDMENTS

CALENDAR DAYS (%)30 CALENDAR DAYS (%)20 CALENDAR DAYS (%)10 CALENDAR DAYS (%)

(See Section I, Clause No. 52.232.8)

13. DISCOUNT FOR PROMPT PAYMENT

designated point(s), within the time specified in the schedule.

by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

OFFER (Must be fully completed by offeror)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

28. AWARD DATE

(Signature of Contracting Officer)

27. UNITED STATES OF AMERICA

25. PAYMENT WILL BE MADE BY

26. NAME OF CONTRACTING OFFICER (Type or print)

CODE 24. ADMINISTERED BY (If other than Item 7)

ITEM

(4 copies unless otherwise specified)

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

41 U.S.C. 253 (c) ( 10 U.S.C. 2304 (c) (

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

21. ACCOUNTING AND APPROPRIATION20. AMOUNT19. ACCEPTED AS TO ITEMS NUMBERED

AWARD (To be completed by government)

CODE

V300204102/25/2021 X

6913G6

VOLPE NAT'L TRANSPORTATION SYS CNTR

55 Broadway Cambridge MA 02142-1001

1400 ET 04/05/2021

JEFFREY WELCH 617

Jeffrey.P.Welch@dot.gov

494-3552

X

X

X

X

X

X

X

X

X

X

X

X

X

PAGE(S)

JEFFREY WELCH

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

STANDARD FORM 33 (Rev. 9-97)

Prescribed by GSA - FAR (48 CFR) 53.214(c)

6 -9

10-23 26-30 31-47 48-87

88-95

97-111

112-135

136-141

12. In compliance with the above, the undersigned agrees, if this offer is accepted within _____0_________ calendar days (60 calendar days unless a different period is inserted

See Section L Proposal Instructions

Mission Information Technology Support Services Solicitation 6913G621R200004

Table of Contents

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

B.1. CONTRACT TYPE (FEB 2021)

B.2 CONTRACT LIMITATIONS (FEB 2021)

B.3 CONTRACT SCOPE (FEB 2021)

B.4 CONTRACT LINE ITEMS (FEB 2021)

B.4.1 MASTER CONTRACT LINE ITEMS (CLINs)

B.4.2 TASK ORDER TYPE/PRICING FOR TRANSITION……………………………………….7

B.5 LEVEL OF EFFORT – IDIQ

SECTION C – DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK (SOW)

C.1 BACKGROUND

C.2 SCOPE OF WORK

SECTION D – PACKAGING AND MARKING

D.1 PACKAGING (MAY 1999)

D.2 MARKING (MAY 1999)

SECTION E - INSPECTION AND ACCEPTANCE

E.1 FEDERAL ACQUISITION REGULATION (48 CFR CHAPTER 1) CLAUSES

E.2 GOVERNMENT REVIEW AND ACCEPTANCE (FEB 2021)

SECTION F - DELIVERIES OR PERFORMANCE

F.1 FEDERAL ACQUISITION REGULATION (48 CFR CHAPTER 1) CLAUSES

F.2 CONTRACT PERIOD OF PERFORMANCE & ORDERING PERIOD (FEB 2021)

F.3 DELIVERIES AND REPORTING REQUIREMENTS (JUL 2015)

F.4 REPORT DISTRIBUTION REQUIREMENTS (FEB 2021)

F.5 MONTHLY CONTRACT PROGRESS REPORTS (APR 2019)

F.6 MONTHLY TASK ORDER PROGRESS REPORTS (APR 2019)

F.7 MONTHLY TASK ORDER COST REPORTS (FEB 2021)

F.8 TASK ORDER TECHNICAL REPORTS (FEB 2021)

F.9 DOCUMENTATION OF COMPUTER PROGRAMS (MAY 1999)

F.10 RIGHTS IN DATA (FEB 2021)

F.11 WARRANTIES (MAY 1999)

F.12 LICENSES (FEB 2021)

F.13 PLACE OF CONTRACT PERFORMANCE (FEB 2021)

F.14 DELIVERABLE FORMAT (FEB 2021)

F.15 DELIVERABLE AND REPORTING REQUIREMENTS (MASTER CONTRACT AND

TRANSITION TASK ORDER)

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 RESPONSIBILITY FOR CONTRACT ADMINISTRATION (FEB 2021)

G.2 TAR 1252.242-73 CONTRACTING OFFICER’S REPRESENTATIVE (OCT 1994)

G.3 GENERAL ORDERING REQUIREMENTS (FEB 2021)

G.4 PROCEDURES FOR ISSUING TASK ORDERS (FEB 2021)

G.5 TASK ORDER LIMITATIONS (FEB 2021)

G.6 TASK ORDER OMBUDSMAN (FEB 2021)

G.7 TECHNICAL GUIDANCE (JAN 2016)

G.8 ACCOUNTING AND APPROPRIATION DATA (JAN 2016)

G.9 PAYMENT AND CONSIDERATION (APR 2008)

G.10 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS FOR TASK ORDERS

(NOV 2020)

G.11 SUBMISSION OF INVOICE SUPPORTING DOCUMENTATION UNDER COST……….

REIMBURSEMENT CONTRACTS OR TASK ORDERS (FEB 2021)

G.12 PAYMENT OF FEE – COST PLUS FIXED FEE (APRIL 2019)

G.13 SUBMISSION OF INVOICE SUPPORTING DOCUMENTATION UNDER TIME AND…

MATERIAL/LABOR HOUR CONTRACTS OR TASK ORDERS (FEB 2021)

G.14 PERFORMANCE EVALUATIONS (FEB 2021)

G.15 VOUCHER REVIEW (MAR 2003)

G.16 COST ACCOUNTING SYSTEMS (FEB 2021)

G.17 INCREMENTAL FUNDING OF TASK ORDERS (NOV 2015)

G.18 TRAVEL AND PER DIEM (FEB 2021)

G.19 ALLOTMENT (APR 2019)

G.20 GOVERNMENT-FURNISHED EQUIPMENT AND SERVICES (FEB 2021)

G.21 GOVERNMENT-FURNISHED INFORMATION (AUG 2020)

G.22 USE OF GOVERNMENT-FURNISHED EQUIPMENT AND SERVICES (FEB 2021)..…...47

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H.1 NON-PERSONAL SERVICES (APR 2019)

H.2 PERFORMANCE OF WORK AND SAFETY PROVISIONS ON GOVERNMENT

PREMISES (MAR 2005)

H.3 CONFLICT OF INTEREST DISCLOSURE (MAR 2008)

H.4 EXCLUSIONS DUE TO ORGANIZATIONAL CONFLICTS OF INTEREST

(JUL 2015)

H.5 U.S. DEPARTMENT OF TRANSPORTATION (DOT) CONTRACTOR PERSONNEL

SECURITY AND AGENCY ACCESS (NOV 2011)

H.6 SECURITY AND POSITION SENSITIVITY DESIGNATIONS (SEP 2015)

H.7 HANDLING OF DATA (AUG 2011)

H.8 VISITOR IDENTIFICATION REQUIREMENTS FOR FEDERAL FACILITIES……………

(MAR 2016)

H.9 CONSENT TO RELEASEGOVERNMENT-ORDERED ITEMS (JAN 2016)

H.10 TECHNOLOGY UPGRADES/REFRESHMENTS (FEB 2021)

H.11 HARDWARE/SOFTWARE (SEP 2015)

H.12 REQUESTSTO ACQUIRE EQUIPMENT (JAN 2016)

H.13 CONTRACTOR RESPONSIBILITY (DEC 1998)

H.14 MAXIMUM FEE (NOV2015)

H.15 ACCOUNTING SYSTEM (MAY 2013)

H.16 INSURANCE (FEB 2009)

H.17 SALES TAX EXEMPTION (JAN 2016)

H.18 GPO PRINTING REQUIREMENT (SEP 2009)

H.19 SUBCONTRACT APPROVAL (APR 2019)

H.20 SUPERVISION OF CONTRACTOR PERSONNEL WORKING ON-SITE (FEB 2021)

H.21 GOVERNMENT PROVIDED FACILITIES AND EQUIPMENT (DEC 2015)

H.22 HOURS OF WORK (DEC 1998)

H.23 SECURITY MEASURES ON THE VOLPE CENTER PREMISES (APR 2019)

H.24 VOLPE PARKING POLICY INFORMATION (FEB 2021)…

H.25 LEVEL-OF-EFFORT NOTIFICATION (FEB 2011)

H.26 DOT INFORMATION SECURITY REQUIREMENTS (MAY 2013)

H.27 SMALL BUSINESS SUBCONTRACTING PLAN (JAN 2014)

H.28 SECURITY REQUIREMENTS FOR UNCLASSIFIED INFORMATION TECHNOLOGY

RESOURCES (FEB 2021)……………

H.29 COMPLIANCE WITH SAFEGUARDING DOT SENSITIVE DATA CONTROLS………..

(FEB 2021)…

H.30 LIMITATIONS ON THE USE OR DISCLOSURE OF THIRD-PARTY CONTRACTOR

REPORTED CYBER INCIDENT INFORMATION (FEB 2021)………………………………….67

H.31 SAFEGUARDING DOT SENSITIVE DATA AND CYBEINCIDENT (FEB 2021)

H.32 DOT PROTECTION OFINFORMATION ABOUT INDIVIDUALS, PII, AND PRIVACY...

RISK MANAGEMENT REQUIREMENTS (FEB 2021)

H.33 CLOUD COMPUTING SERVICES (FEB 2021)

H.34 DATA JURISDICTION (FEB 2021)

H.35 VALIDATED CRYPTOGRAPHY FOR SECURE COMMUNICATIONS (FEB 2021

H.36 AUTHENTICATION, DATA INTEGRITY, AND NON-REPUDIATION (FEB 2021)

H.37 AUDIT RECORD RETENTION FOR CLOUD SERVICE PROVIDERS (FEB 2021)

H.38 CLOUD IDENTIFICATION AND AUTHENTICATION (ORGANIZATIONAL USERS)…

MULTI-FACTOR AUTHENTICATION (FEB 2021)

H.39 IDENTIFICATION AND AUTHENTICATION (NON-ORGANIZATIONAL USERS)

(FEB 2021)…

H.40 INCIDENT REPORTING TIMEFRAMES (FEB 2021)

H.41 MEDIA TRANSPORT (FEB 2021)

H.42 PERSONNEL SCREENING – BACKGROUND INVESTIGATIONS (FEB 2021)

H.43 BOUNDARY PROTECTION – TRUSTED INTERNET CONNECTIONS (FEB 2021)

H.44 PROTECTION OF INFORMATION AT REST AND IN TRANSIT (FEB 2021)

H.45 TECHNOLOGY MODERNIZATION (FEB 2021)

H.46 RECORDS MANAGEMENT (FEB 2021)

H.47 INFORMATION AND COMMUNICATION TECHNOLOGY ACCESSIBILITY…………

(FEB 2021) …….…………………………………………………………………………………….84

H.48 SUSTAINING ESSENTIAL SERVICES DURING A PANDEMIC OR EMERGENCY……

(FEB 2021) …………………………………………………………………………………………..85

H.49 HEALTH AND SAFETY PLAN REQUIREMENT FOR ON-SITE TECHNICAL SUPPORT

SERVICE CONTRACTS (APR 2013)

H.50 SERVICE CONTRACT ACT WAGE DETERMINATION (FEB 2021)

SECTION I - CONTRACT CLAUSES

I.1 FAR 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

I.2 FEDERAL ACQUISITION REGULATION (48 CFR CHAPTER 1) - FULL TEXT

CLAUSES…..…………………………………………………………………………………………92

I.3 TRANSPORTATION ACQUISITION REGULATION (48 CFR CHAPTER 12) CLAUSES…..95

I.4 TRANSPORTATION ACQUISITION REGULATION (48 CFR CHAPTER 12) - FULL TEXT

CLAUSES

SECTION J – LIST OF ATTACHMENTS

SECTION K - REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS

OF OFFERORS

K.1 IMPORTANCE OF ANNUAL REPRESENTATIONS AND CERTIFICATIONS (FEB 2013)

………………………………………………………………………………………………………..97

K.2 FEDERAL ACQUISITION REGULATION (48 CFR CHAPTER 1) - FULL TEXT

PROVISIONS

SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L.1. FAR 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE

(FEB 1998)…..………………………………………………………………………………………112

L.2 FAR (48 CFR CHAPTER 1) - SOLICITATION PROVISIONS

L.3 FAR (48 CFR CHAPTER 1) - FULL TEXT PROVISIONS

L.4 GENERAL INFORMATION

L.5 GENERAL INSTRUCTIONS FOR TECHNICAL PROPOSAL AND COST AND BUSINESS

PROPOSAL PREPARATION

L.6 COST AND BUSINESS PROPOSAL – INSTRUCTIONS TO OFFERORS

L.7 TECHNICAL PROPOSAL -- INSTRUCTIONS TO OFFERORS

SECTION M - EVALUATION FACTORS FOR AWARD

M.1 GENERAL

M.2 TECHNICAL PROPOSAL EVALUATION CRITERIA

M.3 ADJECTIVAL RATING, PROPOSAL CHARACTERISTIC, AND RISK LEVEL………...

DEFINITIONS

M.4 COST PROPOSAL EVALUATION CRITERIA

M.5 PRICE-PROPOSAL EVALUATION (ONLY APPLIES TO TRANSITION………………..

TASK ORDER……………………………………………………………………………………..141

ATTACHMENT J.1 – MONTHLY TASK ORDER COST REPORT FORMAT

ATTACHMENT J.2 – MITS LABOR CATEGORY QUALIFICATIONS

ATTACHMENT J.3 – CONTRACT SECURITY CLASSIFICATION SPECIFICATION,

DD FORM 254

ATTACHMENT J.4 – MASTER CONTRACT COST PROPOSAL COVERSHEET

ATTACHMENT J.5 – MASTER CONTRACT COST PROPOSAL CHECKLIST

ATTACHMENT J.6 – MASTER CONTRACT COST AND BUSINESS PROPOSAL

SCHEDULES ………………………………………………………………………………………162

ATTACHMENT J.7 – SAMPLE PAST PERFORMANCE QUESTIONAIRRE

ATTACHMENT J.8 – SERVICE CONTRACT ACT WAGE DETERMINATION 2015-4047

REQUIREMENTS

ATTACHMENT J.9 – PARKING DOCUMENTS AND INFORMATION……………………

ATTACHMENT J.10 MITS TECHNICAL LIBRARY………………………………………….…173

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

B.1. CONTRACT TYPE (FEB 2021)

A. This is an Indefinite Delivery/Indefinite Quantity (IDIQ) task order type contract. Work will be placed under this contract through the issuance of task orders.

B. Task orders may be issued on a Firm-Fixed-Price (FFP) basis in accordance with Federal

Acquisition Regulation (FAR) 16.2. Task orders may also be issued on a Cost-Plus-Fixed-Fee (CPFF) completion, or CPFF term basis in accordance with FAR 16.306 (d) or as a Time and Material (T&M) and Labor Hour (LH) type in accordance with FAR 16.601 and FAR 16.602. Task order type shall be determined and issued at the Contracting Officer’s (CO) or Task Order Contracting Officer's (TOCO) discretion consistent with the guidelines provided in Part 16 of the FAR. Performance-based task orders will be used to the maximum extent practicable.

C. The Contract Line Item Number (CLIN) provided in Subsection B.4 below establishes CLIN 00100 for Mission Information Technology Support Services (MITS) as outlined in the Statement of Work (SOW) (Section C). The amount identified in Section B.4.1 will serve as the maximum ceiling value for this contract. Because using a particular contract type/pricing methodology requires terms and conditions specific to that use, this contract includes terms and conditions covering FFP, CPFF completion, CPFF term, and T&M/LH task orders. In general, these terms and conditions are clear on their face with regard to applicability.

B.2 CONTRACT LIMITATIONS (FEB 2021)

Contract Award under CLIN 00100: Contract Number ______________ [TO BE COMPLETED AT TIME OF AWARD] has been awarded under the U.S. Department of Transportation (USDOT), Volpe National Transportation Systems Center (Volpe Center), Solicitation 6913G621R200004. The value of all task orders placed under CLIN 00100 shall not exceed $

(TO BE COMPLETED AT TIME OF AWARD).

Minimum Guarantee: The guaranteed minimum of the contract is $2,500, which is intended to be met with the issuance of the first Task Order for Transition.

B.3 CONTRACT SCOPE (FEB 2021)

The Contractor, acting as an independent Contractor and not as an agent of the Government, shall furnish all supplies and facilities (for off-site task orders only), personnel, materials, support, and management necessary to provide the services required under this contract. The scope of this effort is defined in the SOW (see Section C). Specific work requirements will be stated in individual task orders.

B.4 CONTRACT LINE ITEMS (FEB 2021)

B.4.1 Master Contract Line Items (CLINs)

The Contractor shall perform services for a variety of Volpe Center projects in accordance with the SOW and other terms and conditions of this contract. Cotnractor services shall be provided through individual task orders.

CLIN Supplies/Services Qty. Unit Unit Price Ceiling Amount/Total Amount

00100

MISSION INFORMATION

TECHNOLOGY SUPPORT

SERVICES

JOB

N/A

B.4.2 TASK ORDER TYPE/PRICING FOR TRANSITION

The Contractor shall transition (See Section C.4) services from the Volpe Center’s existing Support Onsite for Information Technology Services (SOFITS) Contract DTRT5715D30017 Task Order 6913G620F400129 which expires on September 30, 2021. The first Task Order to be issued under the MITS contract for transition services will be awarded on a firm-fixed-price (FFP) basis. The Transition Task Order will be issued as soon as possible after the award of the IDIQ contract. The Transition Task Order is expected fufill the minimum guarantee per Section B.2, however, if an Offeror chooses to propose $0.00 for transition then the minimum guarantee will be funded as a separate CLIN on the IDIQ contract. The contractor shall provide all necessary resources required to complete transition as outlined in Section C.4. The transition period shall not exceed 60 calendar days.

CLIN/TASK

ORDER

Supplies/Services Qty. Unit Unit Price Total Amount

Transition Task Order

CLIN 00100

MITS TRANSITION IN

ACCORDANCE WITH

(IAW) SECTION C.4

(FFP)

JOB

N/A

B.5 LEVEL OF EFFORT – IDIQ

The total level of effort (LOE), not including transition, estimated to be ordered during the term of this contract is shown in the table below:

Note: The LOE hours identified below shall be used by the Offeror for the purpose of preparing the MITS Request for Proposal (RFP) response. Refer to Section L for proposal preparation instructions.

Labor Category Contract Ordering Period 1

(10/1/2021 – 9/30/2022)

Contract Ordering Period 2

(10/1/2022 – 9/30/2023)

Contract Ordering Period 3

(10/1/2023 – 9/30/2024)

Contract Ordering Period 4

(10/1/2024 – 9/30/2025)

Total

Contract Program Manager

1,880 1,880 1,880 1,880 7,520

Financial Manager 1,880 1,880 1,880 1,880 7,520 Human Resource Manager

1,880 1,880 1,880 1,880 7,520

Project Manager 18,000 14,000 15,000 15,500 62,500 Subject Matter Expert

18,000 14,000 15,500 15,500 63,000

Senior General Engineer

30,000 25,000 27,000 27,500 109,500

Mid-Level General Engineer

25,000 20,000 22,500 22,500 90,000

Junior General Engineer

15,000 12,500 15,000 15,500 58,000

Senior IT Engineer

26,000 22,500 23,500 24,500 96,500

Mid-Level IT Engineer

21,000 18,500 21,000 21,000 81,500

Junior IT Engineer 10,000 8,500 10,000 10,550 39,050 Senior Application Developer

24,000 20,500 22,000 22,500 89,000

Mid-Level Application Developer

17,500 16,500 17,000 18,000 69,000

Junior Application Developer

10,500 8,000 8,500 8,500 35,500

Senior Analyst 28,000 24,000 25,500 26,550 104,050 Mid-Level Analyst

25,000 20,000 22,500 22,500 90,000

Junior Analyst 15,000 11,000 12,500 12,500 51,000 Senior Technician 3,088 3,088 3,088 3,088 12,352 Mid-Level Technician

2,020 2,020 2,020 2,020 8,080

Junior Technician 1,500 1,500 1,500 1,500 6,000

Labor Category Contract Ordering Period 1

(10/1/2021 – 9/30/2022)

Contract Ordering Period 2

(10/1/2022 – 9/30/2023)

Contract Ordering Period 3

(10/1/2023 – 9/30/2024)

Contract Ordering Period 4

(10/1/2024 – 9/30/2025)

Total

Total Level of Effort

295,248 247,248 269,748 275,348 1,087,592

SECTION C – DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK (SOW)

MISSION INFORMATION TECHNOLOGY SUPPORT SERVICES (MITS)

C.1 BACKGROUND

The U.S. Department of Transportation (DOT) established the John A. Volpe National Transportation Systems Center (Volpe Center) in 1970 to serve as a Federal resource positioned to provide world-renowned, multidisciplinary, multimodal transportation expertise on behalf of the U.S. DOT’s operating administrations, the Office of the Secretary, and external organizations. The Volpe Center’s extensive cross-modal partnerships have led to innovative solutions that have advanced national and global/international transportation systems for the public good. As a leader in transportation systems, analysis, and innovation, the Volpe Center is flexible and responsive to the needs and strategic goals of the U.S. DOT and the priorities of the Secretary of Transportation.

The Volpe Center’s wide scope of capabilities include:

Safety and Security Assessments: Conducting assessments of safety programs across all modes and developing methods and models to measure the effectiveness of safety initiatives.

Applied Data Science: Using advanced data and image analysis, and visualization tools and methods, to help solve transportation challenges.

Human Factors Research and Design: Pioneering new relationships between humans and policies, processes, automation, and technologies, to improve transportation safety, security, and productivity with due concern for unintended consequences.

Economic and Policy Analysis: Leveraging multimodal policy, economic expertise, and understanding of U.S. DOT and the transportation industry to support policies that achieve U.S. DOT and sponsor goals.

Systems and Infrastructure Modernization and Optimization: Improving the safety and efficiency of vehicles, systems, and infrastructure on national and global transportation networks.

Engineering and Technology Deployment to Enhance Transportation: Performing engineering and safety analyses of air, surface, and marine systems and infrastructure to help prepare the nation for future transportation systems.

Impartial Investigations and Program Evaluations: Providing an objective federal perspective in assessing crashes, data, and research and program effectiveness to inform decision making and future actions.

Knowledge Transfer and Capacity Building to Maximize Impact: Scaling best practices to quickly address new topics and strengthening the capacity of the transportation workforce through education and training.

The U.S. DOT Volpe Center (located in Cambridge, Massachusetts) supplements its world-class Federal team with contractors and subject matter experts, forming a collaborative and vibrant culture of thought leadership and meaningful engagement in professional and technical expertise to anticipate and address emerging and future challenges.

C.2 SCOPE OF WORK

The objective of this contract is to provide Mission Information Technology Support Services (MITS) to a variety of Volpe Center projects that cut across all modes of transportation for DOT and non-DOT organizations, including other federal agencies, foreign, state, and local governments, and private organizations authorized by the Transportation Systems Center working capital fund (49 U.S.C. §328).

MITS will support the Volpe Center in fulfilling its mission as a federal partner by the Volpe Center quickly responding to sponsor needs and emerging transportation challenges as well as efficiently utilizing available high demand skills across the project portfolio.

The Contractor shall provide resouces, including skilled personnel, with capabilities and experience relating to existing technologies and methodologies that address current transportation systems issues as well as cutting edge technologies and methodologies that show promise in transforming the future of the transportation systems enterprise, including systems/analytics and cloud computing systems technology.

The Contractor will bring a knowledge of and experience in transportation systems and functions to the work requirement in the functional areas below outlined.

C.2.1 TECHNOLOGY ASSESSMENTS AND MODERNIZATION

Contractor support in this functional area includes the application of theoretical and practical analysis techniques to the assessment of transportation and logistics-related technology and associated technology policy and/or institutional innovations. The Contractor support shall be required in the assessment of new information system development methodologies and tools, new technologies, Information Technology (IT) standards, and software and hardware for use in future system designs for a particular mode of transportation. Contract provided skills may include, but are not necessarily limited to, the following:

C.2.1.A Information System Development Methodology Assessment

Contractor provided skills may be required for the identification, assessment, development, and implementation of new and improved approaches to information strategic planning, return-on-investment (ROI) analysis, and systems development and integration. New approaches are becoming available as a result of research and the availability of more powerful equipment, software, and group facilitation methods. Contractor shall provide support in assessment and evaluation of these new approaches and industry best practices represent an essential capability within this area.

C.2.1.B Technology Assessment

The Contractor shall provide the resources and skills to evaluate the emergence of new computer equipment and peripherals, enterprise communications systems, wireless data communications systems and services, new operating systems, applications software, and other technologies (e.g., electronic commerce, object technology, smart cards, wireless (WiFi) to include Dedicated Short Range Communication (DSRC)/Bluetooth/Global Position System (GPS)/Tire Pressure Monitoring System(TPMS)/Universal Software Radio Peripheral (USRP)/Software Defined Radio (SDR), access control and intrusion detection, embedded systems technology, vehicle networks (CAN/Local Interconnect Network (LIN)/Flexray/Autosar/Automotive Ethernet), virtual computing and cloud technologies) plus technologies such as those highlighted in Other Specialized Areas (below). These products are integral to the improvements in the transportation enterprise. As required, Contractor shall provide skills in the assessment and evaluation of new products and methods of technology application within the context of a particular transportation context (i.e., freight movements, security of GPS signals, etc.), including technology directions relevant to the Volpe Center’s projects.

The Contractor shall provide the skills to support technology insertion and enabling technologies, including automatic identification technology (AIT); radio frequency identification devices (RFID); smart cards; card readers/terminals; and integration and customized services (i.e., cameras, signal transmission media, monitors, displays and peripherals, access control technologies, light detection and ranging [LIDAR], radar, and acoustic data sensors, video recognition and image processing technologies, biometrics, and other data carrier and associated acquisition devices). Skills may also be required in analyzing, designing, and deploying virtualized server environments and analyzing and making recommendations for requirements for “cloud computing” as well as potential trade off analysis between these approaches. As require, Contractor shall provide skills relative to “big data analytics” tools and processing using dynamically scalable data server technology and/or services.

The Contractor shall support under this area also may be required for non-DOT programs, including technology programs at the National Aeronautics and Space Administration (NASA) and the Department of Defense (DOD) involving experimental aircraft, experimental pilot training, drones / unmanned vehicles, aircraft acoustics, innovative navigation, and space travel.

Examples of Technology Assessment areas that Contractor shall support include:

Information Distribution, Warehousing, and Distributed Databases

Projects at the Volpe Center increasingly deal with the storage and dissemination of large quantities of data at or across remote locations. Regardless of physical location of information, it is essential that organizations have full access to data. Database technology is approaching the capability of providing full database services over a dispersed heterogeneous network of computers. As this technology becomes available, its application to projects may be a high priority. Under this area, the Contractor shall provide technical supportto determine the concepts, applications, and methodologies for distributing information.

For information distribution and warehousing, the contract shall provide data management support, including assisting in requirements analysis; and design, development, installation, operation, and maintenance of data warehousing systems; decision support systems; and distributed databases. Technical services and database management support may be required in support of data collection, preparation, coding, transcription, entry, and processing. Data may be collected from a variety of sources, including interviews, documentation review, and electronic media.

Artificial Intelligence (AI)/Expert Systems

Projects at the Volpe Center increasingly utilize the application of AI as a means of meeting project requirements. Expert systems, voice recognition, semantic inference, virtual reality, and robotics capabilities are in increasing demand. Contractor support with these technologies is likely to help evaluate the feasibility of using AI approaches and robotic system applications (e.g., distribution, fault detection, crash avoidance, advanced vehicle control, and asset management).

Geographic Information Systems (GIS) and Electronic Map Data

The Volpe Center currently uses GIS to conduct a wide variety of transportation-related analyses at the local, regional, national, and worldwide levels. An increasing number of Volpe Center staff and projects are coming to rely on these technologies to support various aspects of the decision-making process. Contractor technical support may be needed to use commercial off-the-shelf (COTS) GIS software to work with existing geospatial datasets, develop new geospatial datasets, and conduct complex geospatial analyses, resulting in cartographic, tabular, and statistical products. Customization of COTS GIS software may also be required for developing custom GIS desktop or web-based solutions. In addition, as required, customization to support electronic map data and systems that are increasingly being used not only to assist in navigation and delivery of traffic information but also as a convenient interface mechanism for sharing or delivering spatial reference data used to enhance transportation system operations and management through shared situational awareness of prevailing and predicted conditions.

Real-time Data Capture, Management, and Analysis

Increasingly, IT is being sought to enable dynamic transportation systems monitoring and management. If required, Contractor will provide support for the development of information systems and data environments for the collection, management, integration, and application of real-time transportation data or data sets to manage transportation operations under normal and adverse circumstances. The Contractor shall provide support for integration or fusion of disparate data from multiple sources as required to provide insightful situational awareness and computer-aided reasoning (based on faster than real- time modeling and simulation) and networked information communications capabilities to convey unified control information to travelers, operators, and traffic management and control devices moving within or intending to engage the transportation system.

C.2.1.C Standards Assessment

The Contractor shall developscalable, evolutionary systems in which the risk of obsolescence is minimized. This development approach requires the Contractor to assesst and adhere to a wide variety of standards, including, but not limited to, the digital interchange of text, image, audio, video, voice, and traditional data; general purpose multi-user operating systems; and digital communications along with open data, open software, and open platform principles and technologies. This approach may require Contractor support to interpret and apply existing and emerging standards, including analysis and documentation to support standards development.

C.2.1.D Methodology Application and Software Process Improvement

The Volpe Center shall require Contractor support in its efforts to improve the government’s awareness of and capability to apply particular information system development methodologies or to apply the guidelines or industry-wide standards such as the ISO-9000, the Information Technology Infrastructure Library (ITIL) or the Software Engineering Institute's Capability Maturity Model Integration (CMMI). Contractor skills shall be required for the preparation of project management plans and documents that follow designated methodologies or standards; the preparation of such documents as tailored process guidelines, risk management plans, and software process improvement plans; or working with Volpe Center software development projects toward achieving ISO, ITIL or CMMI compliance or compliance with internal Volpe

Center process improvement initiatives.

C.2.2 SYSTEM ANALYSIS, DEVELOPMENT, DEPLOYMENT, FIELD SUPPORT, AND

ANALYTICAL RESEARCH ANALYSIS

Contractor shall provide support in this sub-area, in the definition and development of prototype concepts and in the definition, development, deployment, and field support of stand-alone and integrated systems and/or applications and will be executive information systems, decision support systems, safety management systems, analytical and logistics support systems, transaction processing systems, modeling and/or simulation systems, traffic and traveler information systems, or command and control systems, including motor vehicle safety and embedded electronic systems. Contractor shall provide capabilities to develop, maintain, and upgrade system components, COTS products, non-developmental items, and/or custom-developed components throughout the sequence of life cycle phases of IT development.

Contractor support shall be required for the planning, concept of operations development, systems engineering, integration, installation, and deployment of existing and proposed information systems. This support may be required for single stand-alone systems or multiple information systems in an integrated environment, including mobile data networks. This support may be applied within a large complex system development effort or across many such systems, including mobile computing and information networks.

This support may also cut across transportation modalities and involve COTS, non-developmental items, and/or custom-developed components. Integration may evolve over time during the migration from the existing systems infrastructure to the proposed systems architecture. Contractor support of systems analysis, development, deployment, field support and analytical research activities may include, but are not necessarily limited to, the following:

C.2.2.A System Analysis and Planning

Contractor skill sets shall be required to support transportation IT system and application analysis and planning activities. These skill sets include the development of application architectures and analysis of system components and their inter-relationships. Typical activities in this area include, but are not limited to, analyzing current systems and operations; developing alternative system and software solutions (as well as existing commercially and/or Government available software/systems); developing high-level conceptual designs, and human-centered user interfaces;

assisting in requirements analysis; preparing project baseline analyses and advanced cyber-security protection; performing feasibility studies and cost benefit analyses; performing function point analysis; developing system implementation plans; preparing implementation risk/mitigation plans; and identifying applicable Government standards, policies, and guidelines.

When performed as an integral part of an existing task, Contractor support may be required to address sponsoring organizations’ specific business, economic, and/or institutional issues as these issues relate to the sponsors’ domain or specific transportation operation. In this area, Contractor support is needed to (1) assit in requirements analyses for the design, development, implementation, deployment, or maintenance of IT systems; (2) address economic and/or financial considerations associated with the design, development, implementation, deployment, or maintenance of an IT system; (3) conduct business case analyses and/or organizational productivity analyses associated with the IT system at hand; and (4) measure performance, effects, and results of IT systems. This support requires gathering, compiling, and analyzing data and applying an understanding of transportation operations and systems as well as stakeholder and end-user community needs and current operations. This Contractor support also requires expertise in transportation industry analysis as specifically applied to mission-related IT system design, development, implementation, deployment, and maintenance

C.2.2.B Proof of Concept (Design, Development, Test, and Evaluation)

Contractor skill sets shall be required for the planning, design, development, testing, and evaluation of innovative or prototype system concepts and/or Concepts of Operations (CONOPS) for transportation systems. The proof of concept area requires skill sets for support in requirements analysis, planning, design, development, test planning, test execution, and test evaluation to assess compliance with the functional, data, technical, and security requirements established within the conceptual system baselines. Activities in this area may include the definition of innovative IT and/or connected transportation requirements, technologies, and processes as well as building and testing innovative concept prototypes that explore the viability of implementing new tools, techniques, and processes. A concept development project may incorporate “cutting edge” technology insertions into new or existing IT, transportation system, and/or connected transportation functionality (e.g., new decision support tools, safety data analytics, vehicle data acquisition, and analysis tools) or it may evaluate significant technology changes or upgrades to sponsor legacy systems (e.g., introduction of mobile computing and communication technology platforms).

C.2.2.C Research and Requirements Analysis

Contractor skill sets shall be required for measuring the conformance of estimated system events and comparing them to actual events for purposes of determining how well systems are performing through research analysis. Support may involve detailed analysis of various data sets to measure conformance windows (e.g., time events or position events) in order to provide recommendations for improved decision making-related requirements or analysis reports.

Contractor skill sets shall be required for the definition of system and software functional requirements, data requirements, and other non-functional requirements (e.g., usability, performance, security, user interface, etc.) resulting from structured analysis, data modeling, entity relationships, functional decomposition, understanding information flows within the enterprise, business process analysis, organizational modeling, functional modeling and analysis, inventory of existing data stores, end user surveys, workshops, and other related concepts. Support may involve detailed analysis of complex and/or connected transportation systems. Requirements elaboration may be accomplished using traditional analysis methods or a rapid prototyping environment.

Requirements analysis activities may include functional, data, and technical integration activities.

For functional integration, skill sets may be required to perform an analysis of and define the requirements for compatible functional interfaces between or among the functions performed on separate systems or within major modules. For data integration, skill sets may include the ability to perform reconciliation of semantically and structurally inconsistent information and data element definitions across multiple systems or system modules. For technical integration, skill sets may be required to develop requirements for compatible logical and physical interfaces between systems or subsystems, including requirements for local and wide area network (LAN and WAN) systems, wireless data networks, storage area networks (SAN), virtualization and cloud services, and other cutting edge technologies.

Contractor skill sets shall be required to perform an analysis of and define the requirements for logical and physical system security needs, including security requirements for compliance with system Security Assessment and Authorization (SA&A), privacy protection, trustworthy system concepts, cooperative systems governance, disaster recovery, and continuity of operations plans.

C.2.2.D Design of Information Systems and Work Systems

Contractor skill sets shall be required for developing a description of the hardware, software, data, and systems configurations that satisfy functional and data requirements and other considerations, including cost constraints, available technologies, and associated price/performance realities.

Designs may address data structures, process modeling, process automation, user interfaces, security constraints, and compatible functional interfaces between or among the functions performed on separate systems or within major modules. Software, database, and hardware design specifications developed in accordance with applicable standards, Internet Engineering Task Force, or other accepted international, industry, and/or open standards, along with general workflow specifications, are examples of primary products of this activity. As with assisting in requirements analysis (see c. above), hardware/software system design may be accomplished across a variety of development methodologies and fixed and mobile platforms and technologies, including embedded vehicle systems.

Contractor skill sets shall be required for technical integration, including the ability to design compatible logical and physical interfaces between systems or subsystems, including the Internet, LAN and WAN networks, and cloud-based and embedded systems.

C.2.2.E System Engineering, Development, and Integration

Contractor skill sets shall be required for the development of new systems or for the integration of existing systems/components. Skills in this area require knowledge of different data types, database systems, data modeling, various coding languages, and a variety of user interface techniques (e.g., character mode, client-server windows, web-based pages, and mobile wireless devices) for software development and system integration as well as skill in using machine-generated coding methods and technology. System engineering and development activities may require the implementation of tools and techniques for component configuration management;

error correction; special system diagnostic support; performance improvement; Extract, Transform, and Load (ETL) for data loading; and capacity management. System integration activities may include technical integration functions. Skill sets for this function may include the ability to perform development of compatible logical and physical interfaces between systems or subsystems, including LAN and WAN as well as embedded and machine-to-machine systems.

System engineering, development and integration skills also may require experience with Internet, intranet, portal, and desktop-based information systems; mobile computing platforms;

embedded system; vehicle controller area network (CAN) bus; and voluminous and/or streaming databases. In this area, skill sets may be required for developing visual interfaces and dashboards;

publishing interactive web-based applications; developing stand-alone desktop applications;

developing applications for collecting, displaying, and storing data; and developing database driven programs as well as the associated skills needed for programming, managing, administering, and maintaining such applications. This may require support to develop user interfaces (UI), logos, overall site branding schemas, and style guides, along with connecting the UI to middleware and back-end system components. Skill sets related to the development of applications utilizing commonly used concepts, practices, and procedures related to mobile device and website usability and accessibility (Section 508) also may be needed.

C.2.2.F System Test and Evaluation

Contractorskills shall be required to perform unit-level, module-level, and system-level testing of functional software system components, system interfaces, and underlying database processes;

logical and physical interface tests for technical component integration; user acceptance testing;

functional safety assessments, including software safety assurance validation testing; and system security tests regarding IT, embedded vehicle systems, vehicle CAN bus networks, vehicle wireless connectivity, supervisory control and data acquisition (SCADA), cyber-physical systems, and/or connected transportation systems. The test and evaluation area requires skill sets for test planning, test execution, and test evaluation to assess compliance with the functional, technical, usability, reliability, resilience, and security requirements established as baselines, process guidelines, and standards in the requirements and design phases (e.g., International Standards Organization (ISO), NIST, DOT, Department of Defense (DoD), Institute of Electrical and Electronics Engineers (IEEE), Object Management Group (OMG), Society of Automotive Engineers (SAE), Volpe Center, and Section 508 accessibility). Testing activities may require performance in laboratory, prototype, and field operational settings and conditions, including but not limited to, vehicle test tracks and geographically dispersed connected transportation test beds.

Laboratory testing and evaluation may include technical device review using specialized chemical analysis firmware and instrumentation as well as standard review protocols established by the Federal Aviation Administration (FAA), the National Highway Traffic Safety Administration (NHTSA), and other Government agencies.

C.2.2.G Documentation

Contractor skills shall be required to develop and maintain system documentation and/or models throughout all phases of the development process. Documentation requirements (e.g., paper, multimedia and/or interactive methods) may include, but are not limited to, CONOPS, requirements analysis, feasibility study/cost-benefit analysis, system/subsystem design specifications, system test and acceptance procedures, lab test procedures, user manuals, malfunction and warning indicators, system administrator-level or operator-level operations and maintenance manuals, configuration control procedures, training manuals, disaster recovery plans, Continuity of Operations Plans (COOP), help desk policies and procedures, and system operation policies and procedures.

C.2.2.H Software and Database Maintenance

Contractor skills shall be required to provide maintenance support for various software applications and databases, including large-scale, naturalistic driving and other traffic- and vehicle-related databases. Typical activities in this area may include, but are not limited to, systems analysis and programming in response to production/execution failures; management of change requests, testing authorized changes, and implementing changes made to the software;

design and implementation of modifications made in response to hardware/software technology upgrades, new operating procedures, operating system changes, or DOT/Volpe Center guidelines and/or directives; design and implementation of modifications and/or enhancements made in response to approved functional requirements; performance evaluations to determine potential areas of improvement; and maintenance and upgrades to system and user documentation.

C.2.2.I Configuration Management and Quality Assurance

Contractor skills shall be required to perform system and software configuration management and software product evaluation for quality assurance. The system/software configuration control support may need to provide accounting, audits, and tracking of all the products throughout the life cycle.

Typical activities in this area require Contractor skill sets that include, but are not limited to, providing a configuration identity scheme for each unique hardware/software project; tracking project-unique hardware/software configurations (e.g., computer files, electronic media, documents, software code); establishing and implementing configuration control procedures for access and tracking of change requests, implemented changes, and version control; preparing and maintaining records of the configuration status of items under configuration control; providing support for configuration audits; establishing and implementing procedures for packaging, storage, handling, and delivery of software products; establishing quality objectives in evaluating hardware/software configurations based on the context of the quality objectives established for each project; and preparing, maintaining, and providing quality assurance records for the life of the project where no standards have been prescribed.

C.2.2.J Site Installation

The physical installation of software, database, hardware, and communication infrastructure is critical to the success of information systems and networks. Skill sets may be required to support the installation of network capabilities (from installing network cables and equipment to network software configuration); installation of physical security components and site customization; and set up of hardware, software, and security components such as access control lists, networked cameras, and integrated intrusion detection systems.

Contractor skills shall be required to support the IT infrastructure of sponsoring organizations by specifying, configuring, installing, integrating, and testing all required components, computers, facilities, equipment, embedded control processing units (CPU), and systems; providing training;

and furnishing integrated logistics support, both for fixed locations and mobile platforms.

C.2.2.K System Deployment and Field Support

This area encompasses several activities that are needed to support system deployment and the orderly transfer of organizational responsibility once system operational capability has been established and accepted. Field measurement activities in the areas of transportation noise, air quality, dose response, and user statistics are also covered under this area. Activities in this area generally are targeted to transferring operations and information about the system to a variety of stakeholders to establish the operational status of the new system.

Contractor skill sets in this area shall be required to support end- user, operator, and administrator training (e.g., paper or multimedia); data collection, security, and storage; data conversion process development and implementation; communication of the operational status of the new system to personnel responsible for interfacing applications and systems; support for system SA&A; and support for the development of system disaster recovery plans and continuity of operations plans.

Contractor skill sets shall be required for the short-term management and operation of system facilities and users during start-up operations, initial system integration, and/or transitional periods. Configuration management, error correction, special system diagnostic support, performance improvement, and capacity management are examples of activities included in this area for which skill sets may be required.