Attachment_B_-_Performance_Standards.docx
DOCX document 21 KB Posted
- Attached to
- Shipping and Receiving Clerk Services
- Solicitation number
- 60RRBH18Q0013
- Issued by
-
Railroad Retirement Board
About this file
Attachment B - Performance Standards
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Other files
| File | Type | Posted |
|---|---|---|
| 60RRBH18Q0013_0002.pdf | ||
| 60RRBH18Q0013_0001.pdf | ||
| Attachment_A_-_PIV_Requirements.docx | DOCX document | |
| Attachment_C_-_Wage_Determination.docx | DOCX document | |
| Attachment_D_-_PPQ.doc | DOC document | |
| 60RRBH18Q0013.pdf |
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Text version
RFQ 60RRBH18Q0013, Shipping and Receiving Clerk Services - Attachment B
Performance Standards for Shipping and Receiving
| Job Element |
| Acceptable Level of Work Performance |
| Basis for Computing Acceptable Level of Work Performance |
| Provide the in-house support services to perform the sorting and delivery of incoming tubs of RRB claim folders from the Federal Records Center (FRC) to a variety of locations/organizations within the Chicago headquarters facility |
| All incoming RRB claim folders are delivered timely and accurately by 1:00 pm each business day. |
| 1. Random sampling by COR ensuring that RRB claim folders have been delivered timely and correctly. |
2. Tenant complaints.
| Provide the in-house support services to perform pick-up and staging of outgoing tubs of RRB claim folders to the FRC. |
| All outgoing RRB claim folders are picked up and ready for transport to FRC no later than 9:00 am each business day. |
| 1. Random sampling by COR ensuring that outgoing RRB claim folders have been picked up timely and correctly. |
2. Tenant complaints.
| Provide the in-house support services for the receipt and proper delivery of incoming packages from UPS or other delivery carriers. |
| All incoming packages from UPS or other delivery carriers must be accurately logged-in and delivered to the correct RRB organization or employee no later than 2:00 pm each business day. |
| 1. Random sampling by COR ensuring that incoming UPS and other carrier packages are being logged-in and delivered timely and correctly. |
2. Tenant complaints.
| Provide the in-house support services for the unloading and loading of delivery trucks using an electric jack, hand jack, appliance mover, or dollies. |
| The fully acceptable level of work performance for the loading and unloading of delivery trucks is an average of 4 trucks/hour. |
| The COR will obtain a work sheet from the contracted employee showing the number of trucks loaded and unloaded each work week and the hours it took to accomplish these actions. |
| Provide the in-house support services for proper pulling and delivery of stock requisitions for the RRB headquarters facility. |
| The fully acceptable level of work performance for the filling of stock requisitions for headquarters and/or Field Offices is an average of 27 – 32 items/hour. |
| The COR will obtain a work sheet from the contracted employee showing the number of stock items pulled each work week and the hours it took to accomplish these actions. |
| To provide support services for the picking, packing, and labeling of outgoing stock requisitions to be shipped to RRB Field Offices using UPS “Next Day” or UPS Ground. |
| The fully acceptable level of work performance for the packing of boxes is an average of 7 – 11 items/hour. |
| The COR will obtain a work sheet from the contracted employee showing the number of boxes packed each work week and the hours it took to accomplish these actions. |
| Perform other related duties including but not limited to, moving of chairs, cabinets or other furniture items as necessary etc. |
| Work should be completed the same day as assigned by the COR. |
| The COR will verify that the work has been completed as assigned. |
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