2026 Request for Concession Proposals Page 1 of 33 Minneapolis – St. Paul International Airport

METROPOLITAN AIRPORTS COMMISSION

MINNEAPOLIS - ST. PAUL INTERNATIONAL AIRPORT

REQUEST FOR

CURRENCY EXCHANGE CONCESSION PROPOSALS

September 2026

Proposals are due to the MAC General Offices no later than 4:00 p.m. CT on Tuesday, January 12, 2027.

A mandatory pre-proposal conference will be held on October 13, 2026 to answer questions regarding this RFP package.

AIRPORT CONTACT PERSON:

Laurel Deneen Purchasing

Manager, Contracts and Proposals Metropolitan Airports Commission

6040 28th Avenue South Minneapolis, MN 55450

RFP@mspmac.org

Table of Contents

SECTION I – NOTICE OF REQUEST FOR PROPOSALS

SECTION II – INSTRUCTIONS TO PROPOSERS

A. Proposal Deadline

B. Minimum Requirements

C. Mandatory Pre-Proposal Conference

D. Proposer Considerations

E. Withdrawal of Proposal

F. Airport Contact Person

G. Title VI Solicitation Notice

SECTION III – INFORMATION FOR PROPOSERS

A. Proposal and Award Schedule

B. Selection Process

C. Review Team

D. Overview of the Opportunity

SECTION IV – SUMMARY OF BUSINESS TERMS

A. Lease Term

B. Operator Investment

C. Hours of Operation

D. Rent and Other Charges

SECTION V – INFORMATION TO BE SUBMITTED

BY PROPOSERS TO MAC

A. Evaluation Criteria

B. Proposal Format

SECTION VI - DATA PRACTICES

A. Treatment of Proposal Data

B. Consent to Release of Data

C. Tennessen Warning

SECTION VII - COMMISSION RESERVATIONS

EXHIBIT A - PROPOSAL ACKNOWLEDGMENT FORM

EXHIBIT B – CURRENCY EXCHANGE FINANCIAL OFFER

EXHIBIT C – PROFORMA PER UNIT OPERATING STATEMENT

EXHIBIT C-1 - PER-UNIT PROFORMA OPERATING STATEMENT (YEAR 1)

EXHIBIT D - BUSINESS AND FINANCIAL REFERENCE FORM

EXHIBIT E – PROPOSAL CHECKLIST

ATTACHMENTS 1 – 5

2026 Request for Concession Proposals Page 4 of 33

SECTION I – NOTICE OF REQUEST FOR PROPOSALS

The Metropolitan Airports Commission (“MAC”) invites the submission of Proposals from all interested and qualified proposers desiring to operate and manage a currency exchange Concession at the Minneapolis-St. Paul International Airport (“MSP” or “Airport”). Proposers are defined as the entity that signs Exhibit A (“Proposer”).

MSP is one of the nation’s busiest airports, with over 36 million passengers in 2025. MSP is an international airport, a hub for Delta Air Lines, and a gateway to Minnesota, the Upper Midwest region, and 15 Fortune 500 companies that are based in Minnesota. MSP is owned and operated by the MAC, which is governed by a 15-member Board of Commissioners. Additional information about MSP is available at www.mspairport.com.

The Airport is often a visitor's first impression of the region. In this Request for Proposal (“RFP”), MAC seeks trusted partners who will bring their own expertise to provide world-class concessions at MSP to enhance the passenger experience.

This RFP has been designed so Proposers can follow a step-by-step process from proposal preparation, to submittal, evaluation, and award. Proposers may not rely on any implied representations or warranties (the existence of which are hereby disclaimed), or the accuracy of projections or prospective information provided in connection with this RFP. Proposers should make an independent and expert investigation and evaluation of all information provided in connection with this RFP.

IT IS IMPERATIVE THAT ALL PROPOSERS READ, REVIEW AND UNDERSTAND THIS RFP

AND ALL EXHIBITS AND ATTACHMENTS. YOUR ATTENTION IS SPECIFICALLY DIRECTED

TO THE DRAFT AGREEMENTS ATTACHED. SPECIFIC TERMS AND CONDITIONS OF THE

AGREEMENT TO BE AWARDED UNDER THIS RFP ARE CONTAINED THEREIN. ANY

REQUESTED CHANGES TO THE SAMPLE LEASE AGREEMENTS MUST BE NOTED IN THE

PROPOSAL SUBMISSION. MAC IS NOT REQUIRED TO CONSIDER OR APPROVE ANY

PROPOSED CHANGES. MAC RESERVES THE RIGHT TO MAKE ANY CHANGES TO THE

CONTENT, FORMAT, AND TERMS OF THE LEASE AGREEMENT.

SECTION II – INSTRUCTIONS TO PROPOSERS

A. Proposal Deadline The deadline for proposal submission is January 12, 2027 at 4:00 p.m. CT. Each proposal must be in the format set forth in Section V.B, including all required Attachments.

Proposals received after the due date and time listed above will not be accepted.

Proposer must submit the proposal electronically at http://metroairports.bonfirehub.com.

B. Minimum Requirements See Minimum Requirements, Section V.B.1.

C. Mandatory Pre-Proposal Conference

1. Meetings MAC has scheduled a mandatory pre-proposal conference on October 13, 2026.

The conference will be conducted remotely via teleconference or Microsoft Teams. To meet the mandatory requirement, Proposers must join the session using the provided conference line or Teams link. MAC will not accept bids http://www.mspairport.com/ http://metroairports.bonfirehub.com/

Foreign Currency Exchange Concession Agreement Request for Concession Proposals Page 5 of 33 from Proposers who fail to attend a mandatory conference. Each Proposer must have a qualified representative present who is able to competently represent the company’s interests.

Interested parties must Register via the link provided below in order to attend the Pre-Proposal Conference.

Registration Link:

http://metroairports.org/events/currency-exchange-rfp-pre-proposal-virtual-meeting

Agenda:

RFP Review - 11:00 am – 12:00 pm: This meeting will address questions about this RFP, the Airport and the RFP process. Proposers are encouraged to send written questions concerning the RFP to the Airport Contact Person at MAC no later than Monday, October 12, 2026. Participants may also bring additional questions to this meeting.

2. Pre-Proposal Questions

MAC invites any and all questions referencing this RFP by the date outlined in Proposal and Award Schedule (Section III.A). Questions submitted after 4:00 P.M. on the due date may be ignored. In an effort to be sure that your questions are properly understood and answered, your questions MUST be submitted via the bonfire portal at http://metroairports.bonfirehub.com.

3. Addenda Following the pre-proposal meeting, MAC will issue an addendum to the RFP addressing questions submitted. This addendum will include a listing of all firms and contact information for those in attendance.

If discrepancies or omissions are found by any prospective Proposer or there is doubt as to the true meaning of any part of this RFP, a written request for a clarification or interpretation must be submitted via the Bonfire Portal. Any change to the RFP or related documents will be made by a written addendum. The last day to submit questions is October 27, 2026. Questions received after 4:00 p.m.

CT, may not be answered by the MAC and will not become part of the RFP process. MAC cannot and will not answer any questions by telephone or in person, except at the pre-proposal meeting.

MAC is not responsible for any explanation, clarification, interpretation or approval made or given in any manner except by addendum. Addenda will be made available to each person who has registered and downloaded the RFP from the MAC website http://metroairports.bonfirehub.com. Any addenda so issued become part of this RFP.

Foreign Currency Exchange Concession Agreement Request for Concession Proposals Page 6 of 33

D. Proposer Considerations The Airport environment is quite different from other commercial environments. It is important for Proposers to note that the MSP operating environment presents a set of unique challenges that do not exist outside the airport environment.

1. The MSP passenger has a limited amount of time in an airport environment.

2. MSP concourse level facilities must remain open 365 days a year, with operating hours and staffing levels aligned to both hourly and seasonal fluctuations in passenger traffic. As part of these requirements, the Arrivals South Foreign Currency Exchange must operate from 11:00 AM to 7:00 PM, while the Main South Foreign Currency Exchange location must operate from 7:00 AM to 9:00 PM. These times are subject to change with prior MAC approval.

3. Employee recruitment and retention can be challenging in an airport environment.

Longer commute times, security badging requirements, and other factors can make it difficult to find and retain quality employees.

Each Proposer must carefully examine the RFP and related documents, the plans with respect to the concession area, and the facilities at the Airport. Each Proposer must judge for itself as to the completeness of all conditions and circumstances in the RFP for this concession. Failure on the part of any Proposer to make such examination and to investigate thoroughly the RFP and related documents will not constitute grounds for declaration by a Proposer that it did not understand the conditions with respect to its proposal.

E. Withdrawal of Proposal Proposals may not be withdrawn after the proposal due date. In submitting the proposal, the Proposer agrees that the proposal will remain valid for 180 calendar days after the deadline for submission of proposals and may be extended beyond that time by mutual agreement.

F. Airport Contact Person From the date the RFP is issued through the Commission award, Proposers shall not contact any members of MAC staff, or their advisors, in any way related to this RFP process except for the Airport Contact Person listed on the cover page of this RFP.

G. Title VI Solicitation Notice The MAC, in accordance with the provisions of Title VI of the Civil Rights Act of 1964 (78 Stat. 252, 42 U.S.C. §§ 2000d to 2000d-4), 28 CFR § 50.3, and 49 CFR Part 21, hereby notifies all bidders that it will affirmatively ensure that any contract entered into pursuant to this advertisement, all contractors will be afforded full opportunity to submit bids in response to this invitation and will not be discriminated against on the grounds of the owner’s race, color, national origin, sex, creed, age, or disability in consideration for an award.

SECTION III – INFORMATION FOR PROPOSERS

A. Proposal and Award Schedule October 13, 2026 Mandatory virtual pre-proposal conference 11:00 a.m.

CT.

October 27, 2026 Last day for receipt of any questions concerning the RFP

(4:00p.m. CT).

November 10, 2026 Issue of Addendum, answering all proposer questions received.

Foreign Currency Exchange Concession Agreement Request for Concession Proposals Page 7 of 33

January 12, 2027 All proposals due to MAC no later than 4:00 p.m. CT.

March 1, 2027 Operations, Finance & Administration Committee considers the Review Team’s recommendation for award(s).

March 15, 2027 Commission Meeting – Approval of Selections to Full

Commission *MAC reserves the right to adjust the schedule as necessary.

B. Selection Process Each proposal will be evaluated according to the following process to determine how well it meets the Evaluation Criteria outlined in Section V.A. Evaluation Criteria are for the purpose of the Review Team in evaluating the proposals and in making a recommendation to the Commission.

1. Minimum Requirements

The first step is to determine whether the proposal meets the Minimum Requirements found in Section V.B.1. Proposals failing to meet the minimum requirements, including completeness, format and content, may be rejected without further evaluation.

2. Evaluation / Scoring All information presented in the proposal may be verified and substantiated during the course of the evaluation process. Proposers may be asked to revise, clarify and/or provide additional information during the proposal review process. These requests will require prompt action by Proposers. Those proposals not rejected will be evaluated by the Review Team according to the Evaluation Criteria found in Section V.A.

3. Interviews and Field Evaluations If the Review Team deems it necessary, it may select some or all proposals as finalists and conduct oral interviews. Interviews will not be scored as specified in the Evaluation Criteria found in Section V.A. The Review Team may also conduct unscheduled visits at existing concession locations currently being operated or managed by the Proposer. The Review Team has sole determination of which Proposers will receive field visits.

4. Review Team Recommendation Proposals will be scored by the Review Team. Proposers may be asked to revise, clarify, and/or provide detailed information in an effort to complete evaluation.

All Proposers must understand that their proposals are subject to changes in an attempt to finalize the best possible outcome for MAC and the traveling public.

Any and all attempts made by the Proposer (not initiated by the Review Team or MAC) to materially alter a proposal during the Review Team’s evaluation, recommendation, or award portion of this process may result in the removal of that proposal from consideration. The Commission will not accept any changes to a proposal once submitted unless the MAC initiates or approves the proposed changes in an effort to negotiate an Agreement.

The Review Team will make its recommendation based on the review criteria and weighted points assigned to each criteria. The Review Team will recommend the award(s) to the Operations, Finance & Administration (OF&A) Committee. The recommendation memo to the OF&A Committee is mailed to the Committee and posted on MAC’s web site approximately one (1) week before the meeting.

5. Commission Decision

Foreign Currency Exchange Concession Agreement Request for Concession Proposals Page 8 of 33

Based on the recommendation of the Review Team, the OF&A Committee will make its recommendation to the full Commission. The full Commission makes the final selection decision. Neither the OF&A Committee nor the full Commission are obligated to follow the recommendation of the Review Team. The Commission may award to any proposer it sees fit. Any Proposer may request to speak at the OF&A Committee meeting and/or at the full Commission meeting.

6. Award of Agreement Once the full Commission has made a final determination, MAC will notify the successful Proposers in writing and submit a proposed Agreement for signature.

MAC may consider proposed modifications to the Agreement submitted by Proposer, but Proposer’s failure to execute an Agreement within a reasonable time, as determined exclusively by MAC, may result in the withdrawal of the award and selection of another Proposer.

C. Review Team The Review Team will consist of a MAC commissioner, MAC staff evaluators, MAC staff advisors and outside specialists.

The evaluators are:

Naquandra Peterson Manager, Concessions & Business Development Jason Paltzer Assistant Director, Concessions & Business Development Katlyn Schenk Customer Programs Coordinator, Customer Experience Jay Noseworthy Manager, Concessions & Business Development

The non-scoring advisors for the Review Team are:

Mike Batt Financial Analyst Laurel Deneen Manager, Contracts and Proposals Matt Krogh Associate General Counsel, Legal Affairs Michael O’Donnell Manager, Concessions & Business Development Ed Podnieks Manager, Financial Analysis & Business Planning Alan Sasse IS Audit Manager, Internal Audit

MAC’s VP, Commercial Revenue Officer may add or substitute members of the Review Team with people with similar qualifications if it would further the goals of the Commission.

D. Overview of the Opportunity The purpose of this RFP is to select a proposer who will best fulfill MAC’s program goals and objectives as delineated in this RFP. MAC recognizes that emphasizing customer satisfaction in a friendly and efficient environment results in the most revenue to our tenants and rents to MAC.

1. MAC’s Purpose Statement The MAC’s purpose is to provide exceptional airport experiences, so Minnesota thrives. At its core, the MAC aims to connect the Twin Cities region to the world while using a sustainable business model that provides the best customer experience. The MAC also strives to remain well positioned for changes in the aviation industry.

2. Goals and Objectives MAC seeks only high-quality operators and firms who can enhance the passenger experience and will continue to improve the concession program and will creatively reflect the region’s economy, culture, and quality of life. Based on

Foreign Currency Exchange Concession Agreement Request for Concession Proposals Page 9 of 33 this principle, MAC has established the following goals and objectives for this

RFP:

a. Meet or exceed the airport community’s desires and expectations while traveling through MSP.

b. Offer exceptional convenience to the traveling public while meeting or exceeding the public’s needs.

c. Provide exceptional customer service and innovative services throughout the term of the Agreement.

d. Further the public interest of the State by maximizing the economic benefits of MSP to the State of Minnesota generally.

3. Background Attachment 1 lists historic enplanements by country and airport for the years 2023- 2025. Historic concession revenue from the current foreign currency exchange concession is detailed below:

4. General Descriptions of the Opportunity All staffed Foreign Currency Exchange units are required to buy and sell foreign currency banknotes, in both US and foreign currencies.

Optional Services may include performing international and domestic wire transfers, issuing money orders, selling US postage stamps, and providing cash advances.

Unstaffed Foreign Currency Exchange ATM’s, which are optional, may dispense the top five (5) non-U.S. currencies, including Euros, as part of general foreign currency ATM services. These machines are not permitted to dispense US Currency, except if they are purchasing foreign currency and dispensing US currency in accordance with authorized services

5. Location of Opportunities See Attachment 4, which details a general plan for the future currency exchange concession space as well as the spaces for optional currency exchange ATM(s).

This is MAC’s preliminary plan. MAC is seeking proposals that take MAC’s plan and incorporate the Proposer’s ideas into an overall plan for the MSP concession opportunity.

The space is offered in “as is” condition and is not a traditional inline unit, the proposer will be required to build out and furnish a two hundred (200) square foot foreign currency concession within a small alcove. As a general matter, MAC is offering no tenant improvement allowances. However, MAC may perform certain specific items before or during tenant construction. Identification of these items is

Foreign Currency Exchange Concession Agreement Request for Concession Proposals Page 10 of 33 ongoing, and MAC will identify by addendum the MAC-provided improvements, if any, by unit in advance of the proposal deadline.

6. Design & Construction Requirements The concept must be designed in accordance with MAC Tenant Design Criteria (see Attachment 2) and constructed according to MAC Construction Standards and Procedures.

Concessionaires will be required to construct and provide all fixtures for the facility unless otherwise specified. All designs must be reviewed and approved by MAC staff and must comply with the MAC Design & Construction Standards.

For more information on the construction process, see Attachment 5.

Failure to complete the design and construction and meet the assigned opening dates outlined in the Concessions Lease Agreement may result in liquidated damages as specified in the Agreement.

SECTION IV – SUMMARY OF BUSINESS TERMS

All Agreement terms are set forth in the Sample Concessions Lease Agreement (Attachment 3). A summary of key business terms is provided here for reference. The terms of the Concessions Lease Agreement govern if there is any discrepancy between this summary and the Concessions Lease Agreement.

A. Lease Term The term for the currency exchange concession is as follows: Five (5) years.

B. Operator Investment There is no minimum capital investment required for this opportunity. However, the Proposer must invest in the build-out of the space, ensuring that the concept is designed in accordance with MAC Tenant Design Criteria (see Attachment 2) and constructed according to MAC Construction Standards and Procedures.

C. Hours of Operation Hours of Operation are flexible based on International Departures and Arrivals. MAC, in its sole discretion, must approve base hours and any adjustments to operating hours prior to implementation. Expected hours of operation per location are as follows, Arrivals South Foreign Currency Exchange must operate from 11:00 AM to 7:00 PM, while the Main South Foreign Currency Exchange location must operate from 7:00 AM to 9:00 PM. The MAC may adjust the required hours. MAC reserves the right to require concessionaires to remain open longer hours in situations like weather delays.

D. Rent and Other Charges

1. Percentage Rent and Sales Commission

Proposers will propose to MAC a minimum of 4.25% of all turnover, (including turnover from Foreign Currency Exchange ATM’s) plus a minimum of 4.25% of the sales commission collected by the operator from the sale of all optional products and services, and a utility fee.

Foreign Currency Exchange Concession Agreement Request for Concession Proposals Page 11 of 33

The minimum acceptable percentage rent has been established and cannot be offered at a lower rate in the proposal. Proposer is free to offer higher percentage rents based on any business criteria it feels is appropriate.

2. Storage and Office Space Rent MAC expects Proposers to explain within the proposal how storage will be addressed within the leasehold space. If Proposer requires support space outside of the leasehold, Proposer should address it specifically in the proposal submission.

Upon request, MAC will use its best efforts to provide support and storage space for this concession opportunity. The quality and availability of storage space varies.

Storage and Office space leasing will be addressed under a separate lease agreement. Such rent will be calculated based upon half of the current non-janitorial regular rate for the applicable Terminal. The 2026 Concessions Storage and Office rate at Terminal 1 is $48.28 per square foot per year, and at Terminal 2 it is $43.73 per square foot, per year . The rates may be adjusted annually by

MAC.

MAC will make its best efforts to understand the need and to provide the support storage or office space requested in the proposal, however, MAC is not obligated to provide the support space requested. Proposers are free to consider off-airport facilities.

3. Other Occupancy Charges

a. Cost Recovery

The following tenant costs are billed directly to the tenant by either MAC or other entities (e.g., governing health department, property taxes, maintenance/distribution, etc.). If they are billed by MAC, they are not considered as revenue to MAC, but rather are MAC’s cost recovery of the expenses paid by MAC and prorated to the tenants.

i. Taxes - Each concessionaire is solely responsible for payment of all applicable taxes per location to include storage spaces if applicable. Property taxes are billed directly by Hennepin County.

ii. Utilities – The Concessionaire shall pay to MAC forty-five cents ($0.45) per square foot per month as a utility fee to account for Lessee’s utility usage. This rate is subject to adjustment each year.

Such utility fee shall be due on or before the 1st day of each month for the upcoming month’s utility usage. Such utility fee shall not be prorated for any partial months.

iii. Building Permits - The unit must obtain a MAC building permit. The fee varies by location based on the size of the project. Fee schedules will be reviewed at the pre-proposal meeting.

SECTION V – INFORMATION TO BE SUBMITTED

BY PROPOSERS TO MAC

A. Evaluation Criteria The Evaluation Criteria will assist the Review Team, considering the Airport as a whole, in determining which proposals are the most responsive to the needs of the Airport’s customers.

This determination may include judgments on which proposal(s): (1) provide competitive rates for the customers, (2) provide a wide variety of foreign currencies for the international

Foreign Currency Exchange Concession Agreement Request for Concession Proposals Page 12 of 33 passenger, (3) ensure that the layout and design of the G Concourse location contributes to potential sales and revenue, customer service, choice, price points, design and amenities for the specific location at MSP. In addition, the Review Team will judge each proposer’s plans for property management and operational efficiency. The criteria listed below are not of equal value or decision weight. Submittal requirements for these Evaluation Criteria are further defined in Section V.B, Proposal Format.

• Financial Offer 250 Points

• Concept & Design Plan 100 Points

• Management & Operations Plan 250 Points

Total Possible 600 Points

B. Proposal Format Your proposal must be submitted electronically through the MAC solicitation site at:

http://metroairports.bonfirehub.com Submit your proposal in a single PDF document, with Exhibits A through D each uploaded as separate documents. Please limit the Financial Offer to only the information required in Section V.B.4.

In your proposal, sections should be numbered and tabbed consecutively (as numbered below) with all requested information enclosed within each Section. In all instances, Proposer should provide as much information as possible, and when applicable, provide any relevant additional information. Use additional forms and written text to effectively communicate your concepts and qualifications. The proposal, excluding Exhibits and/or Attachments, must not exceed fifteen (15) pages. When applicable, visual aids, such as pictures or graphics may be used to supplement written text and do not count against page limits. Proposers are required to submit renderings for each concept including a basic floor plan and a back-of-house layout.

The RFP evaluation process involves the specific focused review of each major element of each proposal, measured against industry norms and capabilities. Having all the company information in one (1) place, in the order required, makes it easiest to effectively and equitably evaluate the proposal.

This is the opportunity for the Proposer to tell their story. Clearly define the concept, the market target, the merchandise assortment, the design, and the other elements, as requested. Please take the time to carefully read and understand the proposal requirements.

The format, organization, and content are all important in conducting an accurate and complete review of your proposal.

Proposers must be sure to answer the submittal requirements. Please provide any other information that may help the Review Team to understand the uniqueness of your proposal.

The proposal requirements in this Section are not meant to limit the creativity of the proposal.

They are intended only as minimum elements that must be included. It is the Proposer’s responsibility to incorporate all information that it feels is pertinent to effectively present your capabilities.

EACH PROPOSAL MUST BE TABBED, ORDERED, AND SUBMITTED IN THE

FOLLOWING FORMAT:

1. Executive Summary and Minimum Requirements

Include an Executive Summary of the important and unique features of the proposal which should identify the Proposer and state other general information to include the Proposer’s business organization, contacts and related numbers and addresses.

This summary must also provide an overview of the uniqueness of the proposal. This Section must not contain any financial information (i.e. rents, gross margins, gross profits, etc.) or any other element that would indicate any portion of your Rent Offer.

https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2F%2Fmetroairports.bonfirehub.com%2Fportal%2F%3Ftab%3DopenOpportunities__%3B!!KIP3IWKpudg!KH6YKQgZt1HZhtTwvQRVBASwdal1AiniygVawPAyZpDGY81FXXJXV__CX-9wh9ml-yQiDGqh0CftvJUj_gTm3N4j5dF2hYrn%24&data=05%7C02%7CLaurel.Deneen%40mspmac.org%7C576ba9ebb1b641d1fa2a08dcb7a48b98%7C5d7e2cd6db7a47bebcc56bded478bab2%7C1%7C0%7C638587164573249561%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=xlc7VgTiIDiagRK6nQF2YZ528Qv6knA5pgr2VR2tP%2Bs%3D&reserved=0

Foreign Currency Exchange Concession Agreement Request for Concession Proposals Page 13 of 33

The Executive Summary must state how the Proposer meets the following Minimum Requirements. In order to be considered, Proposers for all batches must:

a. Have five (5) years of experience operating a Foreign Currency exchange in an airport or other high-traffic area.

b. Have no pending, active, or previous legal action that would, in the

MAC’s sole judgement, prevent the proposer from fulfilling the terms of the Agreement.

2. Properly Executed Proposal Acknowledgment Form (Exhibit A) Sign and submit the Proposal Acknowledgment Form. (See Exhibit A). The Proposal Acknowledgment Form must be executed in the name of the business actually proposing to perform the Agreement if awarded, followed by the signature of the officer authorized to sign for the firm or sole proprietor and the printed or typewritten name of the officer and office held.

If the signer is not a corporate President, Vice President, or general partner, please provide evidence of the authority of the signer. In the event of a joint venture proposal, officers authorized by both entities must sign the Proposal Acknowledgment Form. The address and telephone number of the Proposer must be typed or printed on the form.

3. Proposal Deposit Companies submitting proposals are required to provide a Proposal Deposit in the amount of $5,000.

Proposal Deposits must be in the form of an electronic transfer, a certified check, a cashier’s check, a letter of credit, or a Proposal Bond in such form and substance acceptable to MAC. Checks should be made payable and mailed to the Metropolitan Airports Commission, with the envelope addressed to the attention of the Airport Contact Person listed on the first page of this RFP. If the Proposer wishes to submit the deposit electronically through ACH, they must reach out to the Airport Contact Person via email to receive the appropriate forms.

No proposal will be reviewed unless the Proposal Deposit has been received Deposits will be held/or deposited by MAC until execution of the Agreement with the successful Proposer. If a Proposer is notified that it has been unsuccessful or disqualified, the deposit will be returned. If a Proposer is successful, the proposal deposit will be returned upon execution of the Agreement and a Rent Security Deposit will be required, as noted in the enclosed Sample Concessions Lease Agreement (See Attachment 3). No interest will be paid to Proposers on this Proposal Deposit.

If the successful Proposer(s) fails or refuses to execute the negotiated Agreement, the sum of the Proposal Deposit will be retained by MAC, not as a penalty, but as liquidated damages. The damages resulting from failure to enter into an executed Agreement are difficult to ascertain, and the entire sum of the Proposal Deposit is a reasonable estimate of these damages.

4. Financial Offer - 250 POINTS (Exhibits B and C) The Proposer must provide a Proforma Operating Statement (Exhibit C) that indicates the Proposer's projected gross sales and expenses. The proforma will be evaluated by the Review Team in terms of reasonableness, demonstrated understanding of the proposed concept, viability of the proposed operation and Rent Offer, and ability to fund continuing operations from cash flow generated by the

Foreign Currency Exchange Concession Agreement Request for Concession Proposals Page 14 of 33 business. Include Proposed Sales and Rent Schedule (Exhibit B) and Proforma Per Unit Operating Statement (Exhibit C).

You are free to offer higher percentage rents and step rents based on sales volume, gross margins or other business criteria as dictated by the concept. In all offers, you are not permitted to offer a lower percentage rent than the one designated in Exhibit B. Points are awarded based on projected rent to the MAC over the term of the agreement based on reasonable sales.

Projections The Review Team will evaluate your projections based on reasonableness and on its evaluation of that concept at MSP. In an effort to help the Review Team better understand the concept and to support your financial projections, you should include examples from other airports, street side locations or other high traffic areas where the concept has performed at a comparable level. Be sure to support your projections with examples, traffic counts, and specific customer feedback if available.

5. Concept and Design Plan – 100 Points Proposer must submit relevant information in sufficient detail to clearly define the proposed concept or theme for each location and to allow it to be distinguished from other Proposers in the same location. Take this opportunity to clearly communicate how the proposal and its proposed concepts would be the best business concepts for that location.

a. Concept

Describe in detail the concept or theme being proposed. Do not assume that the Review Team knows the company or the brands or concepts that are being submitted.

i. Describe the overall concept/image or theme you are proposing.

ii. Describe how the concept, will meet or exceed the Airport's goals and respond to the wants and needs of the Airport’s customers.

iii. Provide a detailed description; if available, provide photos of other locations where this has been successful. Include photos of store exterior, interior, signage, displays, or any other visual information that would effectively communicate the concept.

iv. Submit targeting strategies and techniques to promote foreign currency exchange. Show via product or customer examples how the proposed concept best maximizes MAC concession goals and why.

v. Submit an analysis showing how this concept succeeds elsewhere.

vi. Describe sustainability attributes of the concept or theme being proposed for each location.

b. Sales Potential Proposers must support projections with examples, traffic counts, best sellers and specific passenger feedback if available.

c. Design Proposer must submit completed plans from existing locations in sufficient detail to facilitate evaluation of the quality and design of the proposed tenant improvements. In an effort to save both time and money, Proposers are free to submit store photographs (exterior and interior), merchandise / display

Foreign Currency Exchange Concession Agreement Request for Concession Proposals Page 15 of 33 photographs, and plans from previous or current facilities at other locations or airports that the Proposer determines are examples of the facility that MAC can expect to see at MSP. Use this opportunity to describe how the overall design concept is consistent with the unit image, the sales the target market, and the special needs of airport users. Proposers are encouraged to be creative with the utilization of dynamic and unique storefronts. MAC wishes to present a welcoming environment to the travelling public and all customers.

Proposers should focus on enhancing accessible options in all concept designs. Additionally, to ensure a seamless experience for all customers, please outline the technology you propose to utilize to mitigate wait times during peak hours. The use of technology may include foreign currency exchange Automated Teller Machines in the approved locations to service passengers during non-operating hours. Recognizing that previously built stores might not fully portray your concept for MSP, be sure to include additional information that would be useful in evaluating the concept including any design, fixture, or materials changes that you would propose for MSP and why.

Your photographs and plans should give the review team a complete understanding of:

i. The overall design concept for the space. Proposers are required to submit renderings for each concept including a basic floor plan .

ii. General color scheme.

iii. Fixtures, seating (if applicable), casework, and equipment.

iii. Examples of signage and any other graphic elements.

iv. Sustainability attributes of the design elements. It is recommended that:

a. B3 Benchmarking standard is utilized to define and describe sustainable design.

b. Displays that reduce waste, utilize sustainable materials, and are disposed of in a sustainable manner including donation, recycling, or other forms of reuse.

c. Specify materials and products extracted, processed, and manufactured within a 500-mile radius of the job site, that utilize recycled content, or have other sustainability attributes

v. Examples of elements giving a Minnesota sense of place, where appropriate.

vi. Window displays

Include a materials listing which demonstrates the image, quality, durability, and colors of the various materials to be used within the concept including:

i. Floor covering

ii. Wall covering

iii. Ceiling covering

iv. Counter materials

vi. Storage areas

If your proposal is successful, MAC will require specific plan submittals and reviews as detailed in Attachment 2.

Foreign Currency Exchange Concession Agreement Request for Concession Proposals Page 16 of 33

At the end of the term, Proposers should use due diligence to repurpose, recycle, and/or up-cycle leasehold improvements including disposal of items.

6. Management & Operations Plan - 250 Points Quality control of all concepts is a vital interest to MAC. Proposers are asked to submit sufficient information to allow the Review Team to evaluate how your management structure, staff, operations plan, and point of sale management will achieve the goal of operating a high quality, customer-focused enterprise. For each location the Proposer is to discuss the unit quality control standards that will be in place at each proposed unit. Include any maintenance plans with cleaning and inspection schedules. Discuss how high standards will be implemented and how tenant coordination will be conducted to ensure that the high standards are maintained. This is an appropriate section to demonstrate the company’s understanding of whatever differences you might expect between on- and off-airport operations and how the proposed concepts will best serve the traveling public. All brands proposed must be open 365 days per year.

a. Company History and Ownership

Provide a detailed company history, highlighting the company’s operating experience. Include years of operation for both airport and non-airport facilities. Provide a per unit listing of all facilities for up to seven (7) of the largest airports or non-airport locations. Include in this listing the location, facility name, square footage, type of operation, annual gross revenue, annual rent, Agreement term, and complete details of the rent structure including percentage rents for different product groups.

b. Operating Documentation Proposers shall submit documentation evidencing the legal ability to sell and distribute foreign currency. Provide membership associations and any industry leadership awards or positions that your firm has earned in the last five (5) years. Include a description of any federal regulations or requirements that may impact your operation in the airport including, but not limited to, training, staffing levels, hours or days of operation, and currency offerings.

c. Management & Staffing In this Section, Proposer should explain in detail the number of years and extent of Proposer’s industry experience, with special emphasis upon prior experience with the development and management of such facilities at airports, major transportation centers, shopping centers, or other high-traffic/high-volume environments. Proposer should also provide details on the pertinent experience of persons who will be directly involved in the development and management of the facilities at MSP and must specifically identify its on-site manager and assistant manager with resumes attached.

This Section of the proposal should include the following:

Names and addresses of shopping centers, restaurants or airport programs developed and managed by the Proposer in the prior five (5) years.

Specifically identify any locations where the proposed Concession Manager for MSP has managed one (1) or more of these developments.

Organizational chart specific to MSP operations, noting decision-making responsibilities. Describe the proposed staffing involved in tenant coordination and management. For unit locations that are leased to other operators, describe how you will ensure that adequate staffing and coverage will be assured.

Foreign Currency Exchange Concession Agreement Request for Concession Proposals Page 17 of 33

Proposers must describe staffing levels and schedules to illustrate coverage of operating hours and good customer service. Provide emergency operations staffing procedures.

Assume for purposes of preparing your proposal the hours of operation for each unit are as follows: Arrivals South Foreign Currency Exchange must operate from 11:00 AM to 7:00 PM, while the Main South Foreign Currency Exchange location must operate from 7:00 AM to 9:00 PM central time.

Reference RFP Section IV.C for exceptions.

Additionally, describe labor and training practices. Recruiting, training, motivating, and retaining quality sales associates is vital to the success of each unit at MSP. Please provide the following information regarding the labor and training practices which will be used at MSP and show how the following can be utilized to accomplish MAC’s goals of improving the employee working environment such that quality employees seek out the opportunity to work at MSP’s concessions:

ii. Describe how Proposer will handle employee transition, including the recruitment and hiring of employees that currently work at the Airport Concessions, and how employees will be compensated.

iii. Describe sources of management and non-management labor.

iv. Describe employee retention, programs, and your specific MSP plans.

v. Describe any motivation programs or incentives your company has in place for employees.

vi. Describe customer service training program or any training program unique to the concept.

vii. Describe any training programs you have in place for persons with learning or other disabilities.

viii. Note additional customer service policies and performance standards.

Communication with customers is vital for a successful business and high-quality customer service. Provide information on quality monitoring programs that you have implemented at other venues. This shall include both descriptive information and sample evaluation forms from quality audits, performance standard evaluations, or other similar programs.

MAC is vitally interested in securing a knowledgeable and qualified workforce at every location. In the proposal, be sure to explain how the intended recruiting, training, and motivating practices will result in a superior staff and sales associates. Be sure to provide a written plan showing the process that management plans to follow in filling positions at MSP and how that plan contributes to the fulfillment of MAC concession goals. The proposal must show the intended practices to recruit, compensate, motivate, and train the Proposer’s employees.

d. Maintenance and Deliveries

Foreign Currency Exchange Concession Agreement Request for Concession Proposals Page 18 of 33

Describe with specifics your maintenance plan and procedures. Provide as much detail as needed to show MAC how you currently achieve high standards of cleaning and preventative maintenance. Provide any letters of support or awards won for the above efforts. Highlight any anticipated unusual equipment or problems that your MSP research has revealed.

As part of this RFP, the successful bidder must secure delivery services capable of transporting foreign currency to the designated concession spaces. Please provide details regarding your ability to ensure timely delivery and outline the proposed process of keeping all premises properly stocked.

Additionally, explain how storage will be addressed within the concept leased premises or otherwise. Do not include any sensitive or security-related details in your response; high-level descriptions are sufficient.

The Agreement provides many specifics. Be sure to show how you intend to meet or exceed those stipulated requirements.

e. Customer Service Plan Describe how you will address the special needs of travelers, specific to the MSP market, such as families with small children, senior citizens, people with disabilities, and non-English speakers.

f. Sustainability Proposers are encouraged to include any organizational sustainability policies, goals, programs, or distinctions they hold as part of their submission.

This may be inclusive of strategies to reduce GHG emissions, conserve water, and minimize waste, or any other goals the organization has set.

7. Exceptions This RFP represents MAC’s proposed layout, use clauses, business terms, and concepts that MAC believes are in agreement with the expectations of the passengers and the needs of MAC. As a Proposer you must submit a proposal complying with all the provisions and requirements of the RFP, including the completion of Exhibits A-D. As an “Exception” to your proposal, you are free to offer for consideration provisions to the Sample Concessions Lease Agreement. As noted below, you must offer a concept for the space(s) contained in the RFP and you must meet or exceed the minimum percent of all turnover plus a minimum of 4.25% of the sales commission collected requirement. As part of this Section, MAC requires the Proposer to include a specific list of Exceptions to the requirements of the RFP and/or Agreement documents, if any, listed on a separate page labeled "EXCEPTIONS."

Identify the RFP requirement, nature of the deviation, and explanation and any substitutions in language requested. MAC is not obligated to accept these new provisions or Exceptions, and if the Proposer is preliminarily selected, the selection will be subject to achieving agreement on the items you have identified in this Section.

NOTE: You must offer at least the minimum percent of the sales commission collected. Rents may not be modified under this provision. The Exceptions clause cannot be used to eliminate any portion of the minimum. Any proposal that does not follow this note will be rejected as non-compliant.

If there are no Exceptions to any portion of this RFP, Proposers must state that on the Exception page. If no Exceptions are identified and the Proposer's proposal is accepted by MAC, Proposer must conform to all of the requirements specified.

8. Review Team Field Visits/Evaluations & Interviews - NO POINTS AWARDED

Foreign Currency Exchange Concession Agreement Request for Concession Proposals Page 19 of 33

a. Field Visits The Review Team may visit (shop) many of the concepts that are offered in your proposal. Based on the proposals received, the Review Team will determine those Proposers and locations to be visited and when that visit will occur. The Review Team will evaluate the operation and its actual offerings and staffs. The time and place for those visits will not be announced prior to the visit and some locations might receive multiple visits.

b. Interviews If the Review Team deems it to be beneficial in its decision-making process, they are free to schedule an interview with a Proposer to clarify or review issues noted from the proposal. These interviews could come prior to or following the above field visits. The interviews have no specific point values, but may be used by the Review Team in developing or clarifying their final scores in the listed criteria.

SECTION VI - DATA PRACTICES

A. Treatment of Proposal Data

All data submitted to MAC by proposers are governed by the Minnesota Government Data Practices Act (MGDPA). Under Minn. Stat. § 13.591, once a proposal is due, the names of the proposers becomes public information. All other information in the proposal does not become public until MAC has completed the negotiation of its agreement with the selected proposer (“completion of the evaluation process”).

After MAC has completed the evaluation process, the evaluative data (data created or maintained by MAC as part of the evaluation process) and all of the information in the proposals become public, with the exception of trade secret data.

A statement by a proposer that his or her data is copyrighted or otherwise protected does not necessarily prevent public access to the data in the proposal at such time that the data would otherwise become public by law.

Prior to the completion of the evaluation process, proposers are not entitled to inspect proposals submitted by other proposers or evaluative data created by MAC as part of the selection process. During that process, MAC staff, its consultants, and MAC Commissioners may be informed of the data in the proposals and may view the proposals.

Also, prior to the mailing of the staff memo, proposers may discuss the proposals with MAC Commissioners, but MAC Commissioners are not able to reveal the contents of the other proposals.

In MAC’s public committee and commission meetings, Commissioners may discuss any trade secret information submitted in the proposals to the extent reasonably necessary to conduct the business at hand. The discussed data, however, retain their classification as private or nonpublic.

If all responses to a proposal solicitation are rejected by the Commission prior to completion of the evaluation process, all proposal data, other than that which was made public at the time of proposal opening, remains private or nonpublic until a re-solicitation of the proposal results in completion of the evaluation process or a determination is made to abandon the process. If the rejection occurs after completion of the evaluation process, Foreign Currency Exchange Concession Agreement Request for Concession Proposals Page 20 of 33 the data remain public. If a re-solicitation of proposals does not occur within one year of the proposal opening date, the remaining data then become public.

All of the abovementioned provisions in this section are governed by Minn. Stat. § 13.591.

Proposers who believe their proposals may…