6-RFP-02-Scope of Services.pdf
PDF 231 KB Posted
- Attached to
- RFP Window Washing Services
- Solicitation number
- 26-0214
- Issued by
- Tarrant County, Texas
About this file
Summary of RFP-02: Window Washing Services
This Scope of Services document outlines the City of Fort Worth's request for proposals to establish one or more agreements with qualified firms to provide interior and exterior window washing services for various City departments on an as-needed basis. The services will encompass multiple locations including City Hall, Meacham International Airport, Spinks Airport, Fort Worth Convention Center, and three golf courses (Pecan Valley, Meadowbrook, and Rockwood). Respondents must demonstrate a minimum of two years' experience in the window washing industry and provide supervisors with at least one year of industry experience and project managers with minimum two years of experience. The scope includes washing all interior and exterior windows, glass areas defined as eight feet and higher, removal of hard water deposits and paint specks, frame and windowsill cleaning, and specialized services such as atrium and skylight cleaning where applicable. All work must be performed during specified hours, with City Hall services scheduled between 6:00 PM and 6:00 AM Monday through Friday, while other facilities are scheduled between 7:00 AM and 4:00 PM Monday through Friday. Weekend services may be requested between 6:00 AM and 6:00 PM. Preferred service months are June through August for most locations and March and August for City Hall. The vendor must acknowledge service requests within 48 to 72 hours and schedule services within ten business days of receiving requests.
Proposers must submit comprehensive pricing for all locations selected, with costs including labor, supervision, materials, transportation, equipment, permits, and licenses. The City of Fort Worth has established a 30% Small Business (SB) participation goal, requiring at least 30% of the total awarded contract value to be subcontracted or spent with certified Small Business Firms. Proposals will be evaluated on a best value basis with evaluation criteria including cost (up to 25 points), small business participation (up to 25 points), qualifications and company experience (up to 25 points), staffing and project managers (up to 15 points), and pricing methodology (up to 10 points). Proposals receiving less than 50% of available non-price points will not be considered for award. Vendors must provide all required certifications including OSHA certifications and may be required to hold specialized certifications such as SPRAT, IRATA, or IWCA certifications. Equipment requirements range from standard items such as ladders and rope descent systems to specialty equipment including scissor lifts, man lifts, and Denka atrium lifts. The City will provide water sources and building compliance documentation; however, vendors are responsible for identifying necessary equipment and obtaining building anchor verification.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| 1-RFP-04-CFW Required Forms.pdf | ||
| 3-RFP-05-Small Business Utilization Form.pdf | ||
| 4-RFP-03-Draft Vendor Services Agreement.pdf | ||
| 5-RFP-01-Instruction to Proposers.pdf | ||
| 2-RFP-06-Deviations.xlsx | XLSX spreadsheet |
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CITY OF FORT WORTH - PURCHASING DIVISION
SCOPE OF SERVICES
RFP Ref. #: 26-0214 Doc. Ref#: RFP-02 Page 1 of 18 RFP Title: Window Washing Services
1.0 INTRODUCTION
The City of Fort Worth (“City”) is requesting proposals from qualified firms to provide interior and exterior window washing services for City Departments. The City intends to establish one or more agreements with qualified firms to provide these services. The successful respondent(s), hereafter referred to as the “Proposer” or “Vendor,” shall provide all labor, supervision, equipment, materials, and transportation necessary to perform the requested services.
2.0 VENDOR REQUIREMENTS
Respondents must demonstrate the following:
2.1 The City of Fort Worth is seeking an established company with a minimum of two (2) years’ experience in the window washing industry.
2.2 The Vendor shall provide window washing services for all interior and exterior windows and designated glass areas. High glass areas are defined as eight (8) feet and higher.
2.3 Services shall be performed at the locations identified in the Bid Table.
The Bid Table provides the location-specific details, including addresses, service areas, frequencies, and any special requirements applicable to each site.
2.4 Services will include but are not limited to washing all glass with a mild soap solution, brushing and squeegeeing of windows, wiping any drips and streaks from glass, removing hard water buildup and deposits, and wiping down framework and ledges.
2.5 The Vendor shall provide supervisors to oversee services while work is being performed, a project manager to coordinate scheduling and invoicing with the City Representative, and a minimum of six (6) personnel to perform services at multiple locations simultaneously.
The Vendor shall also provide all equipment, licenses, certifications, transportation, and supplies necessary to perform the requested services.
2.6 The Vendor Supervisors shall be on-site to coordinate personnel and inspect work.
RFP Ref. #: 26-0214 Doc. Ref#: RFP-02 Page 2 of 18
2.6.1 The Vendor Supervisors shall have at minimum one (1) year experience in the window washing industry.
2.7 The Vendor Project Managers shall be responsible for scheduling services and ensuring all invoices are accurate.
2.7.1 The Vendor Project Managers shall have at minimum two (2) years’ experience in the window washing industry.
2.8 The Vendor Project Managers and Supervisors must be able to effectively communicate, both verbally and in writing, with City personnel regarding all matters related to contract performance.
2.9 All Vendor Supervisors must have a cell phone to be reached during scheduled services.
2.10 The Vendor shall ensure that all personnel performing the requested services have received appropriate training to safely and effectively perform the requested services.
2.11 The Vendor shall provide a list of personnel proposed to perform the requested services under this contract and copies of applicable certifications, including mandatory OSHA certifications.
2.12 The Vendor shall submit copies of all licenses and certifications required to perform the services described herein with their proposal response and shall maintain such licenses and certifications throughout the term of any resulting agreement, including any renewal periods.
2.13 Applicable licenses and certifications may include but are not limited to:
2.13.1 Society of Professional Rope Access Technicians (SPRAT)
Certification.
2.13.2 Industrial Rope Access Trade Association (IRATA)
Certification.
2.13.3 International Window Cleaning Association (IWCA)
Certification.
Failure to demonstrate vendor requirements may result in rejection as non-responsive.
RFP Ref. #: 26-0214 Doc. Ref#: RFP-02 Page 3 of 18
3.0 WINDOW WASHING SERVICES
3.1 Services may include, but are not limited to the following:
3.1.1 Washing interior and exterior windows, atriums, skylights, partitions, high glass in lobbies, and other glass areas.
3.1.2 Locations and departments specifically identified in Sections
4.0 through 8.0 represent facilities with known specialized, non-standard, or additional cleaning requirements. Locations not specifically identified may require standard window washing services only.
3.1.3 Specialized or non-standard cleaning requirements may include, but are not limited to, interior glass cleaning, atriums, skylights, handrails, guardrails, high glass areas, multi-level structures, specialty access requirements, or increased service frequencies.
3.1.4 Some locations may require the use of specialty equipment, including lifts or other elevated access equipment, to perform services. The City does not guarantee that all locations requiring such equipment have been specifically identified in these specifications. Vendors are responsible for reviewing the service locations and determining equipment necessary to perform the requested services.
3.2 Windows shall be washed clean and free of streaks, smears, and visible soap residue. Accumulated dirt, paint specks, hard water deposits, and other debris shall be removed using commercially accepted cleaning methods.
3.3 Frames and windowsills must be scrubbed to remove all dried dirt, insects, debris, hard water deposits, and other materials and must be washed clean, and all drippings wiped dry.
3.4 In the event the work performance of the Vendor is not satisfactory, the Vendor shall be notified by an authorized City representative and be given six (6) hours, or another mutually agreed upon timeframe, to correct the work. Labor for all re-scheduled work shall be at no cost to the City.
3.5 The Vendor shall be responsible for promptly repairing or replacing
RFP Ref. #: 26-0214 Doc. Ref#: RFP-02 Page 4 of 18 any damage to City property resulting from its operations. Restoration and correction will be to the complete satisfaction of the City. This will apply to any part of a building structure, its accessories, the adjacent grounds, or any other tangible damage incurred in the performance of the Contract. If the Vendor fails or refuses to make such repair or replacement, the Vendor will be liable for the cost, which may be deducted from the contract price.
3.6 Before the Vendor leaves the site, the Vendor is required to contact the authorized City representative to conduct a final inspection and approve completed services.
3.7 The Vendor shall provide a work order to be signed by the authorized City representative upon a passing final inspection.
3.7.1 Work order must be on company letterhead and include service location, service date, service start and end times, description of work performed, printed and signed name of the Vendor Supervisor and printed and signed name of the authorized City representative.
4.0 CITY HALL INTERIOR GLASS AREAS
4.1 Workers must give occupants every opportunity to clear window areas prior to washing. All water and cleaning solution drippings will be thoroughly removed and wiped dry from surfaces.
4.2 Workers must carry stepladders with them for washing inside of windows. Workers must not stand on furniture or windowsills.
4.3 The Vendor must wash interior glass in the garage elevator lobbies, on all five floors.
4.4 The Vendor must wash the inside of the garage walkway, full height, including the glass in the health club wall and both sides of the partition glass that separates the garage walkway from the terrace level of the building.
4.5 Wash the inside of the terrace level lobby and café glass, full height plus the inside and outside of the two entry passageways in the café.
4.6 Wash the inside of the Council Work Session Lobby and the two entry
RFP Ref. #: 26-0214 Doc. Ref#: RFP-02 Page 5 of 18 passageways.
4.7 Wash the inside of the terrace level Council Work Session room glass, full height.
4.8 Wash both sides of the escalator glass handrails (not the actual sides of the escalator).
4.9 Wash the inside of the lobby level Council Chambers glass, full height, plus the inside and outside of the entry passageway.
4.10 Wash the inside pane of the main lobby level glass, full height;
including the inside and outside of the two entry vestibules.
4.11 Wash both sides of the mezzanine level balcony handrail glass, including the north, east, and southwest balconies.
5.0 CITY HALL EXTERIOR GLASS AREAS
5.1 The Vendor must wash exterior glass in the garage elevator lobbies, on all five floors.
5.2 Wash the outside of the garage walkway glass, terrace level lobby and café glass, full height and two entryways in the café, lower level.
5.3 Wash the outside of the main lobby glass, full height, on the main level on the north, east, south, and west elevations.
5.4 Wash the top side and the bottom side of the three entrance canopies and related structures, including removing cobwebs; and wash the exterior of three panes each on the two south elevation balconies.
5.5 Wash the exterior glass panes of the tower, excluding the items listed above.
5.6 Wash all exterior glass panes of the Council Chambers glass, full height.
6.0 AVIATION DEPARTMENT
6.1 Meacham International Airport
6.1.1 Atrium Only
6.1.1.1 Wash the exterior glass up to full height of 4 floors.
6.1.1.2 Wash the interior glass below the artwork level. Do
RFP Ref. #: 26-0214 Doc. Ref#: RFP-02 Page 6 of 18
Not wash glass at artwork level or above.
6.1.2 Building – Lower Level, 1st, 2nd, 3rd
6.1.2.1 Wash the exterior and interior Lower Level, 1st, 2nd, and 3rd floor glass full height.
6.1.3 Front Entrance Canopy
6.1.3.1 Wash the exterior topside and bottom side of canopy.
6.1.4 Atrium Stairs Handrails Lower Level and 1st Floor
6.1.4.1 Wash both sides of the handrail on the stairs in the
Atrium on the Lower Level and 1st floor.
6.1.5 Handrails on 2nd Floor Lobby
6.1.5.1 Wash both sides of the handrail on the 2nd floor lobby.
6.1.6 Interior Panels 3rd Floor
6.1.6.1 Wash both sides of the interior glass panels on the 3rd floor lobby.
6.1.7 Conference Center Balcony Handrails on 3rd Floor
6.1.7.1 Wash both sides of the handrails on the exterior
balcony of the Conference Center on the 3rd Floor
6.1.8 South Wall outside of Atrium
6.1.8.1 Wash exterior wall surface (no windows), four (4)
floors in height.
6.2 Spinks Airport
6.2.1 Offices
6.2.1.1 Wash the interior and exterior glass for 1 floor level, full height.
6.2.2 Tower
6.2.2.1 Wash the interior and exterior glass of the Spinks
Tower at all 3 levels.
7.0 PUBLIC EVENTS DEPARTMENT
RFP Ref. #: 26-0214 Doc. Ref#: RFP-02 Page 7 of 18
7.1 Fort Worth Convention Center
7.1.1 West Side Entrances (11th Street, 12th Street, and 13th Street)
7.1.1.1 Wash all interior and exterior entrance windows.
7.1.1.2 Clean the top and bottom surfaces of all glass awnings located above the entrances.
7.1.2 Houston Street Elevations (West Side of Building)
7.1.2.1 Wash all interior and exterior windows.
7.1.3 Star Tower and Atrium (Southwest Entrance)
7.1.3.1 Wash all interior and exterior windows, excluding the star-shaped cluster of blue glass.
7.1.3.2 Clean the top and bottom surfaces of all glass awnings located above the entrance.
7.1.4 South Entrance
7.1.4.1 Wash all interior and exterior windows.
7.1.5 Southeast Entrance
7.1.5.1 Wash all interior and exterior windows.
7.1.5.2 Clean the top and bottom surfaces of all glass awnings located above the entrance.
8.0 PARK AND RECREATION DEPARTMENT
8.1 Pecan Valley Golf Course
8.1.1 Wash the inside and outside panes of the clubhouse glass, full height.
8.2 Meadowbrook Golf Course
8.2.1 Wash the inside and outside panes of the clubhouse glass, full height.
8.3 Rockwood Golf Course
8.3.1 Wash the inside and outside panes of the clubhouse glass, full height.
8.3.2 Wash the inside and outside panes of the banquet room, full
RFP Ref. #: 26-0214 Doc. Ref#: RFP-02 Page 8 of 18 height. Exterior panes of multiple windows are located on second floor height.
8.3.3 All windows must be cleaned utilizing commercially accepted cleaning products and methods necessary to remove water spots and other residues.
9.0 EQUIPMENT AND SUPPLIES
9.1 The City will make available water sources for the Vendor to perform their work.
9.2 Costs associated with lifts, specialty access equipment, or other elevated equipment required to perform services shall be identified as separate line items in the bid table.
9.2.1 Vendors are responsible for determining whether lifts, specialty access equipment, or other elevated equipment will be required to perform services at each location.
9.3 Vendor must provide Safety Data Sheets (SDS) for all products used on-site upon request by the City.
9.4 At a minimum, the Vendor is required to have the following equipment to satisfactorily perform services:
9.5 Standard Equipment
9.5.1 Soap, brushes, squeegees, rags, buckets, et al.
9.5.2 Rope Descent chairs including primary line, body harness, rope grabs with shock absorbing lanyards and safety lines
9.5.3 Carpeting to protect ropes and parapet wall
9.5.4 Extension ladders
9.5.5 Stack ladders
9.6 Specialty Equipment
9.6.1 19-foot and 26-foot scissor lifts
9.6.2 One man 40-foot Genie lift, or equivalent
9.6.3 45-foot and 60-foot man lifts
RFP Ref. #: 26-0214 Doc. Ref#: RFP-02 Page 9 of 18
9.6.4 Denka Atrium man lift, or equivalent
9.7 The Vendor will be responsible for verifying the location of anchors they will use for applicable City buildings.
9.8 The City will provide the awarded Vendor with the building's
Certificate of Regulation Compliance for applicable City facilities. At the time of issuance of this solicitation, this document is only available for City Hall located at 100 Fort Worth Trail, Fort Worth, Texas 76102.
10.0 LOCATIONS AND PERFORMANCE OF SERVICES
10.1 Communication between the Vendor and City personnel shall be facilitated via phone and/or email.
10.2 The Vendor shall acknowledge receipt of all service requests, scheduling requests, or reported issues from the City within forty-eight (48) to seventy-two (72) hours.
10.3 The Vendor shall schedule services within ten (10) business days of the date the request is received from the City or at a time mutually convenient to both parties.
10.3.1 Services will be scheduled concurrently with other annual services and will be coordinated by the Contract Administrator.
Preferred months of services are June-August for all locations other than City Hall. City Hall preferred months of service are March and August.
10.3.2 No work will begin without receiving schedule approval and a Purchase Order (PO).
10.4 All work will be performed during the following hours unless otherwise requested by Property Management’s (PMD) Contract Compliance Division:
10.4.1 Interior and exterior window washing services at City Hall shall be performed between 6:00 PM and 6:00 AM, Monday through Friday, unless otherwise approved by the Contract Administrator.
10.4.2 Interior and exterior window washing services for all other City facilities shall be performed between 7:00 AM and 4:00
RFP Ref. #: 26-0214 Doc. Ref#: RFP-02 Page 10 of 18
PM, Monday through Friday, unless otherwise approved by the Contract Administrator.
10.4.3 Services are generally expected to be performed during the hours identified above. However, the City may request weekend services when necessary to accommodate facility operations, special events, scheduling constraints, or other operational needs. If requested, weekend services shall be performed between 6:00 AM and 6:00 PM, Saturday or Sunday.
10.4.4 The City does not require services to be performed on City-observed holidays. However, the Vendor remains responsible for meeting all contractual service requirements. If performance on a holiday becomes necessary to meet those requirements, no additional compensation shall be provided beyond the awarded pricing.
10.5 The following are City-observed holidays:
10.5.1 New Year’s Day
10.5.2 Martin Luther King Jr. Day
10.5.3 Memorial Day
10.5.4 Juneteenth
10.5.5 July 4th
10.5.6 Labor Day
10.5.7 Thanksgiving Day and the following Friday
10.5.8 Christmas Day
10.6 In the event services are interrupted due to inclement weather, the Vendor shall coordinate a revised service date with the City as soon as conditions permit.
10.7 Services shall be performed at the locations identified in the Bid Table. The Bid Table provides the location-specific details, including addresses, service areas, frequencies, and any special requirements applicable to each site.
10.8 Following the award, additional service locations and/or services of
RFP Ref. #: 26-0214 Doc. Ref#: RFP-02 Page 11 of 18 the same general category that could have been encompassed in the award of this Agreement, and that are not already on the Agreement, may be added.
11.0 HAZARD PREVENTION AND SAFETY
11.1 The Vendor must not permit placing or using equipment in such manner as to create safety hazards.
11.2 The Vendor shall provide appropriate warning cones and signage when necessary and shall cooperate with City personnel and the public to maintain safe access through work areas whenever practical.
11.3 Window washers must close off area(s) and post signs indicating the area(s) are closed to pedestrian traffic when working over entrances, traveled walkways, or any area where people might cross below workers. Signs should indicate that workers are working above. All equipment, apparatus, or rope coils on the ground level will also be marked off with cones and signs warning pedestrian traffic.
11.4 Prior to the start of work, the Vendor shall perform a safety check of all equipment to ensure compliance with all applicable laws, rules, regulations, and OSHA requirements. The City reserves the right to request the removal of any supplies and/or equipment that does not comply with these requirements.
11.5 The Vendor shall advise the City immediately of any damage seen before services begin, and/or damage caused during services.
11.6 The City may request the Vendor halt any unsafe practices observed while performing services. This will in no way relieve the Vendor of complying with the window washing service schedule.
12.0 LAWS, REGULATIONS, AND ORDINANCES
12.1 The Vendor shall comply with all applicable federal, state, county, and local laws, ordinances, regulations, codes, and requirements relating to the performance of services under this solicitation. This includes, but is not limited to, requirements established by agencies such as the Environmental Protection Agency (EPA), Occupational Safety and Health Administration (OSHA), and the Texas Commission on Environmental Quality (TCEQ). If any applicable
RFP Ref. #: 26-0214 Doc. Ref#: RFP-02 Page 12 of 18 law, ordinance, regulation, or requirement becomes effective during the term of the resulting agreement, the Vendor shall comply with such requirements at no additional cost to the City.
12.2 The Vendor shall be familiar with and comply with all applicable safety requirements related to its operations and personnel. This includes but is not limited to EPA regulations, Fort Worth City Ordinances, and OSHA regulations. In addition, the Vendor shall be wholly responsible for instructing its employees in these safety measures and ensure they are fully compliant with each one.
13.0 INVOICES
13.1 All invoices must match prior City-approved estimates or payment may be delayed. All charges must be identified on Vendor’s quote and invoice billing statement, listed LINE by LINE by individual charges.
13.1.1 All revised estimates must be approved in writing prior to billing and a revised Purchase Order must be issued before performing any services.
13.2 If the final invoice needs to be updated for any reason (i.e. charges, remittance address, etc.), the date on the final invoice must be updated to match the date the revised invoice was submitted for processing.
13.3 INVOICE SUPPORTING DOCUMENTATION
13.3.1 When equipment rental charges are invoiced separately, the
Vendor shall provide supporting documentation for all rental costs. At a minimum, supporting documentation must include an invoice, purchase order, rental agreement, or similar documentation sufficient to verify the actual cost incurred.
13.4 The Vendor must obtain a Purchase Order number before performing any services.
14.0 BID TABLE AND PRICING INSTRUCTIONS
14.1 All service locations, addresses, frequencies, and pricing line items are identified in the Bid Table.
14.1.1 Certain service locations are located within the same
geographical area and may be serviced during the same visit at
RFP Ref. #: 26-0214 Doc. Ref#: RFP-02 Page 13 of 18 the Vendor’s discretion. The City makes no guarantee regarding scheduling and does not require services at multiple locations to be performed concurrently.
14.2 Proposers are not required to submit pricing for all service locations identified in the Bid Table. However, if a Proposer elects to submit pricing for a service location, the Proposer must provide pricing for all activities, areas, and line items associated with that location. Failure to provide complete pricing for all activities within a selected location may result in the proposal being deemed non-responsive.
14.3 Pricing submitted in the Bid Table shall include all labor, supervision, materials, transportation, equipment, permits, licenses, overhead, profit, and all other costs necessary to perform the requested services, except where separate pricing is specifically requested by the City.
14.4 A price entered as “0” shall be interpreted by the City as no additional cost to the City for that line item.
14.5 Blank, conditional, or incomplete pricing entries may result in the proposal being deemed non-responsive.
15.0 METHOD OF AWARD - Proposals will be evaluated based on “best value” to the City. Proposals that receive less than 50% of the total available points, excluding price points, will not be considered for award.
16.0 EVALUATION FACTORS
To be considered, the Proposer must submit a complete Proposal by the stated deadline and in accordance with all Proposal requirements. All required documentation must be included for evaluation.
Proposals that meet these requirements will be evaluated based on the criteria listed below.
16.1 Cost – up to 25 points available
16.2 Small Business Participation – up to 25 points available
Participation will be based on the following tier: 0% = 0 points, 1% to 10% = 10 points, 11% to 20% = 15 points, 21% to 29% = 20 points, 30% or more (goal met) = 25 points
16.3 Qualifications & Company Experience – up to 25 points available
RFP Ref. #: 26-0214 Doc. Ref#: RFP-02 Page 14 of 18
16.4 Staffing, Supervisors, and Project Managers – up to 15 points
16.5 Pricing Methodology – up to 10 points
17.0 CONTRACT AWARD PROCESS
17.1 The Purchasing Division will facilitate and manage the evaluation process.
17.2 An Evaluation Panel consisting of representatives from various City departments and City consultants may be appointed to review and evaluate RFP responses in accordance with this RFP. City reserves the right at its sole discretion to include additional representatives at any point during the evaluation.
17.3 The Evaluation Committee will evaluate responses and may select Proposer for onsite interviews, presentations or demonstrations.
17.4 At its sole discretion, the City may request Best and Final Offers (BAFO) from proposers whose proposals are deemed most advantageous. Contract negotiations will be based on the BAFO submissions.
17.5 The City reserves the right to negotiate all elements that comprise the successful Proposer’s response to ensure that the best possible consideration be afforded to all concerned.
17.6 The City reserves the right to shortlist firms based upon scores/ratings received during the evaluation process.
17.7 The City will notify all proposers in writing of the outcome once an award determination has been made.
18.0 PROPOSAL FORMAT AND ATTACHMENTS
To facilitate and expedite the evaluation process, Proposals should adequately address all evaluation factors and include the following list of required items that will be used as part of the evaluation. A Proposal may be deemed to be non-responsive and may be disqualified, at the City’s discretion, if the Proposal fails to comply with the following instructions.
18.1 Proposal Format Requirements
18.1.1 Proposal format shall be in a font no smaller than 12-point, 8.5-inch by 11-inch paper size, with one-inch margins and single-
RFP Ref. #: 26-0214 Doc. Ref#: RFP-02 Page 15 of 18 spaced for the entire submitted proposal.
18.1.2 All proposal sections shall be divided by submission titles. All pages within these sections shall be uniquely numbered for purposes of easy reference.
18.2 Response Forms
18.2.1 Completed and signed RFP-04-CFW Required Forms
18.2.2 Completed and signed RFP-05 Small Business Utilization Form and Small Business Certificate (Note: both the Utilization Form and qualifying Small Business Certificate must be submitted by the proposal deadline to be considered for Small Business Participation.)
18.2.3 Completed and signed RFP-06-Deviations
18.2.4 Signed addenda (if applicable). If none are issued, please add a page stating, “No Addenda Issued.”
18.2.5 Completed Bid Table (BT-14FK)
18.3 Technical Response
The Technical Response should be organized to generally align with the evaluation criteria and demonstrate the Proposer’s qualifications, operational capabilities, and ability to satisfy the vendor requirements identified in Section 2.0.
The Technical Response should include the following information:
18.3.1 Provide a brief narrative describing the Proposer’s company experience performing commercial window washing services of similar size and scope, including the total years of experience specifically performing window washing services, and experience with governmental or multi-story facilities.
18.3.2 Provide a list and copies of applicable certifications, including mandatory OSHA certifications, for technicians proposed to perform these services. Include the total years of experience performing commercial window washing services for proposed technicians.
RFP Ref. #: 26-0214 Doc. Ref#: RFP-02 Page 16 of 18
18.3.3 Provide a sample document of the work order specified in subsection 3.7.1 of this document.
18.3.4 Provide a description of the proposed staffing structure, including supervisors, project managers, technician oversight, training practices, and methods for maintaining communication and service continuity.
18.4 Pricing Methodology
Proposers must include with their pricing a narrative describing the methodology used to determine service costs per building. The same methodology shall be used to determine pricing for any future locations added through the lifetime of the contract.
18.4.1 The pricing methodology should generally describe factors considered when developing pricing for each location. Please include the following:
18.4.1.1 Breakdown of Costs – Identify all cost components
(e.g. labor, materials, equipment rental, travel, overhead, profit) and explain how each is calculated for each location.
18.4.1.2 Rate Structure – Provide unit rates, hourly rates, or other applicable rate structures for each location, including discounts or surcharges.
18.4.1.3 Assumptions and Conditions – State all assumptions, conditions, or dependencies that impact pricing.
18.4.1.4 Supporting Documentation – Include any data, formulas, or models used to develop the proposed pricing.
18.4.2 Information submitted in response to this section may be identified by the Vendor as proprietary or confidential in accordance with applicable law.
18.4.3 Proposers must provide all information requested in this section. Failure to submit a Pricing Methodology may result in the proposal being deemed non-responsive and removed from
RFP Ref. #: 26-0214 Doc. Ref#: RFP-02 Page 17 of 18 further consideration.
18.5 List of Exceptions/Substitutions/Clarifications/Additions
18.5.1 Although the Scope of Services included Project Requirements of the solicitation represents the City’s anticipated needs, there may be instances in which it is in the City’s best interest to permit exceptions to requirements and accept proposed alternatives.
18.5.2 If no exceptions are taken, the Proposer shall indicate “No Exceptions Taken” on RFP-06-Deviations and submit the completed form.
18.5.3 It is extremely important for the Proposer to make clear where exceptions, clarifications substitutions and/or additions to the Scope of Services, Draft Vendor Service Agreement and General Terms and Conditions are taken and how substitutions shall be provided. The City does not recognize strikeouts, deletions, or changes to Solicitation documents. Therefore, exceptions, conditions, clarifications and/or substitutions to the provisions of the City’s requirements must be clearly identified along with the proposed addition or modification. If the Proposer does not make it clear that an addition, exception or clarification is taken, the City shall assume the Proposer is responding to and shall meet the City’s stated requirements.
18.5.4 Identify each exception, clarification, substitution and/or addition by specifically referencing the page number, section number, subsection number, item number or letter, and, if necessary, paragraph, or line number.
18.5.5 Identify each item clearly as an addition, exception, clarification or substitution. It is not necessary to include the entire text of a particular section or subsection. However, for ease of reference, Proposers may use portions of the solicitation’s text, if helpful in explanation.
18.5.6 For substitutions/clarifications, provide an explanation of the difference between what the solicitation requests and what is
RFP Ref. #: 26-0214 Doc. Ref#: RFP-02 Page 18 of 18 proposed. The City is open to other means of accomplishing the requested Work. Proposers must explain why they believe their method of accomplishing the Work is equal to or better than that specified by the City.
18.5.7 For any addition(s) proposed or exception(s) taken, provide a rationale in as much detail as possible.
18.5.8 Begin responses to the major sections of the solicitation on a new page.
18.5.9 The City shall consider the number and substance of alterations to the City’s stated requirements as a factor in determining the most advantageous response.
SMALL BUSINESS PROGRAM – The City of Fort Worth has established a 30% Small Business (SB) participation goal for this solicitation. This goal reflects the City’s determination that certified Small Business Firms are available to provide the goods and/or services required under this bid. Accordingly, at least 30% of the total awarded contract value must be subcontracted or spent with a certified Small Business Firm. All provisions and requirements outlined in City Ordinance No. 27832-08-2025 apply to this solicitation. Bidders are required to submit the following documentation with their proposal:
a. Small Business Utilization form V1 (RFP-05), detailing how the Small Business goal will be achieved.
b. Current Small Business Certification issued by a certifying entity approved by the City Manager.
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