6-Past Performance Evaluation.pdf
PDF 106 KB Posted
- Attached to
- Sports Medicine Exams & Certifications
- Solicitation number
- RFP 27-02-31
- Issued by
- Maricopa County, Tucson City, Arizona
About this file
This is a Past Performance Evaluation form issued by Tolleson Union High School District in Arizona for use in evaluating vendor responsiveness and responsibility in procurement decisions. The evaluation form is designed to assess the past performance of companies that have been nominated by vendors as current or previous clients. The district requests that clients complete a seven-criterion questionnaire rating the vendor's performance on a scale of 1 to 10 across categories including general service/product delivery, quality, timeline adherence, communication responsiveness, billing processes, contract guideline compliance, and overall customer satisfaction. The evaluation form carries a total possible score of 70 points. Completed questionnaires must be returned to Tolleson Union School District via email to maeghan.kinnan@tuhsd.org by 1:00 p.m. on April 23rd, 2026.
This past performance evaluation is associated with the Sports Medicine Exams & Certifications contract opportunity, under which the selected vendor will provide comprehensive services related to Certified Personal Trainer (CPT 7) curriculum, certifications, and exams for students enrolled in the district's Sports Medicine Program. The vendor will be responsible for supporting student preparation for CPT 7 certification, facilitating exam access, and assisting with credentialing processes. The evaluation form requires respondents to provide their signature, printed name, title, client company name, and phone number, allowing the district to verify references and validate vendor qualifications during the procurement process.
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Text version
PAST PERFORMANCE EVALUATION
Tolleson Union High School District has implemented a process that collects past information on vendors. The information will be used to assist the District in the evaluation to determine responsive and responsible procurement of the above company.
The company listed above has listed you as a current or previous client for whom they have provided products or services. The company and the District would greatly appreciate you taking a few minutes out of your busy day to complete the accompanying questionnaire.
Please evaluate the Performance of the company (10 - you are Always satisfied and have no question about hiring them again, 5 - you are Sometimes satisfied, and 1 - you are very Dissatisfied and would never hire them again because of very poor performance). If you do not have sufficient knowledge of past performance in a particular area, leave it blank.
Total possible points:70
NO. Criteria Unit Score
1 Did general services/products provided meet your expectations? (1-10)
2 Quality of services/products (1-10)
3 Ability to adhere to timelines/schedules (1-10)
4 Responsiveness to communication (Customer Service, Quotes) (1-10)
5 Billing Process (1-10)
6 Ability to adhere to contract guidelines (1-10)
7 Overall customer satisfaction, confidence in hiring vendor again (1-10)
TOTAL POINTS____________
Thank you for your time and effort in assisting the vendor in this important endeavor. Please return this questionnaire directly to Tolleson Union School District by email to maeghan.kinnan@tuhsd.org by 1:00 p.m., April 23rd, 2026.
Signature Date
Printed Name Title
Name of client’s company:
Phone:
Company being surveyed:
mailto:maeghan.kinnan@tuhsd.org
File details come from the government source that posted it. Updated .