6-A. Bonfire Procurement Portal Instructions.pdf

PDF 179 KB Posted

Attached to
Charlotte Water Tree Removal Services
Solicitation number
FY26-RFP-15
Issued by
Mecklenburg County, Charlotte City, North Carolina

About this file

This document comprises procurement portal instructions issued by the City of Charlotte, North Carolina, for submitting proposals related to the Charlotte Water Tree Removal Services contract opportunity. The City of Charlotte is requesting proposals from experienced and qualified companies to provide tree and vegetation removal services for Charlotte Water, including work resulting from water and sanitary sewer construction projects, after-hour/holiday/weekend emergency services, and disaster emergency response within the service area. The submission process requires all proposals to be submitted electronically through the Bonfire Procurement Portal at https://charlottenc.bonfirehub.com/opportunities prior to the project's posted deadline. The City recommends submitters allow at least one week before the deadline to upload documents and finalize submissions, as large file uploads may require extended processing time depending on file size and internet connection speed.

All solicitation questions must be submitted electronically through the Vendor Discussions section of the respective project on the Bonfire portal. The portal is compatible with Microsoft Edge, Google Chrome, and Mozilla Firefox browsers, with JavaScript and browser cookies enabled. Technical support for portal access and submission issues is available through Bonfire's help forum at https://vendorsupport.gobonfire.com/hc/en-us, via email at Support@GoBonfire.com, or by telephone at 1-800-354-8010. Bonfire provides vendor training resources, including a five-minute instructional video on vendor registration and submission procedures.

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CITY OF CHARLOTTE PROCUREMENT PORTAL INSTRUCTIONS

QUESTIONS

All solicitation questions must be submitted electronically to https://charlottenc.bonfirehub.com through the Vendor Discussions section under the respective Project.

SUBMISSION INSTRUCTIONS

All submissions must be submitted electronically via the Procurement Portal https://charlottenc.bonfirehub.com/opportunities, under the respective Project.

Your submission must be uploaded, submitted, and finalized prior to the Project’s posted due date. The

City strongly recommends allowing sufficient time to complete this process (ideally a week prior to the deadline) to begin the uploading process and to finalize your submission. Uploading large documents may take time, depending on the size of the file(s) and your Internet connection speed.

BROWSERS

The Bonfire portal can be accessed using Microsoft Edge, Google Chrome, or Mozilla Firefox. Javascript must be enabled. Browser cookies must be enabled.

SUPPORT

For technical questions, visit Bonfire’s help forum at https://vendorsupport.gobonfire.com/hc/en-us

Contact the Bonfire support team at Support@GoBonfire.com or by calling 1-800-354-8010.

To get started with Bonfire, watch this five-minute training video:

Vendor Registration and Submission [VIDEO] – Bonfire Vendor Support (gobonfire.com) https://charlottenc.bonfirehub.com/ https://charlottenc.bonfirehub.com/opportunities https://vendorsupport.gobonfire.com/hc/en-us mailto:Support@GoBonfire.com https://vendorsupport.gobonfire.com/hc/en-us/articles/6796500613655-Vendor-Registration-and-Submission-VIDEO-

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